Teradici t310 User manual

PCoIP®Management Console
User Manual
TER0812002
Issue 9

PCoIP Management Console User Manual
TER0812002 Issue 9 3
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PCoIP Management Console User Manual
TER0812002 Issue 9 4
Revision History
Version Date Description
9 August 13, 2012 Updated for release 1.8 of the Management Console
•Added support for Firmware Release 4.0.0
•Added support for Firmware Release 4.0.1
•Added support for Tera2 devices
•Added DHCP Option Matching in AutoConfig
•Added Persistent AutoConfig
•Added Display Topology Configuration to profiles
•Enhanced Login process
8 January 20, 2012 Updated for release 1.7.1 of the Management Console
•Added support for Firmware Release 3.5.1
7 December 02, 2011 Updated for release 1.7 of the Management Console
•Added support for Firmware Release 3.5
•Added Certificates to profiles
•Added Session Connection Type
6 October 01, 2011 Updated for release 1.6 of the Management Console
•Added Remote Power Down
•Added Import and Export to profiles
•Added Retry and Apply AutoConfig
•Added Manage Device Naming
•Added Delete button to Device Management
5 June 01, 2011 Updated for release 1.5 of the Management Console
•Added AutoConfig
•Added support for Firmware Release 3.3 and 3.4
•Added OSD Logos to profiles
•Added Firmware to profiles
•Added Profile Application Status page
•Changed term Portal to zero client
•USB device bridging support
•Added support for profile scheduling
•Configurable DHCP Timeout options
4 September 17, 2010 Updated for release 1.3.30 of the Management Console
•Added Device Log Monitoring
•Added support for Firmware Release 3.2
3 March 01, 2010 Updated for release 1.2 of the Management Console
•Replaced PCoIPMC with MC
•Added support for Internet Explorer
2 August 31, 2009 Updated for release 1.1 of the Management Console
•Updated Management Console Limitations (see Section
1.2)
•Added Migrating to a New Version of the Management
Console (see Section 2.6)

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1 April 3, 2009 Initial release

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Contents
Table of Figures..............................................................................................9
About this Document ...............................................................................................................13
1Overview ................................................................................................ 14
1.1 PCoIP Deployment Components...................................................................................14
1.1.1 Managing PCoIP Devices.................................................................................14
1.1.2 DNS Server.......................................................................................................15
1.1.3 DHCP Server....................................................................................................16
1.2 Management Console Limitations .................................................................................16
1.3 Management Console Concepts ...................................................................................17
1.3.1 Groups and Profiles..........................................................................................17
1.3.2 Fixed Seating....................................................................................................18
1.3.3 Device Discovery..............................................................................................19
1.3.4 AutoConfig........................................................................................................26
1.4 Management Console and Firmware Version Compatibility .........................................28
2Installation and Setup............................................................................. 31
2.1 Management Console host System Requirements.......................................................31
2.2 Contents of the Management Console Package...........................................................31
2.3 Installing the Management Console using VMware Player...........................................32
2.4 Installing the Management Console into your Existing VMware ESX™ server ...........32
2.5 Running the Management Console...............................................................................32
2.6 Migrating to a New Version of the Management Console.............................................33
2.6.1 Potential Problems and Workarounds..............................................................33
2.6.2 What Information is Imported............................................................................34
2.6.3 Database Migration Procedure.........................................................................34
3Virtual Machine Features........................................................................ 36
3.1 Refresh Status...............................................................................................................36
3.2 Set Web Interface Password.........................................................................................36
3.3 Change hostname .........................................................................................................36
3.4 Manage Networking.......................................................................................................37
3.4.1 View Network Configuration .............................................................................37
3.4.2 Configure IP Address........................................................................................37
3.4.3 Configure DNS..................................................................................................38
3.5 Database Management .................................................................................................38
3.5.1 Back Up Database............................................................................................39
3.5.2 Restore Database.............................................................................................39
3.5.3 Delete Database...............................................................................................39

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3.6 Change Time Zone........................................................................................................40
3.7 Restart Management Console Daemon ........................................................................40
3.8 Halt Virtual Machine.......................................................................................................40
4Web Interface......................................................................................... 41
4.1 Accessing the Management Console Web User Interface............................................41
4.1.1 Installing the MC Certificate in Internet Explorer..............................................42
4.1.2 Installing the MC Certificate in Firefox..............................................................42
4.1.3 Logging into the MC Web User Interface .........................................................43
4.1.4 Accepting the MC License Agreement .............................................................43
4.1.5 Using the MC Home Page................................................................................44
4.2 Device Management......................................................................................................45
4.2.1 Device Discovery (optional)..............................................................................46
4.2.2 Legend..............................................................................................................46
4.2.3 Querying Devices and Update Database.........................................................48
4.2.4 Filtering Devices ...............................................................................................48
4.2.5 Configuring a Device Group .............................................................................49
4.2.6 Linking Devices.................................................................................................50
4.2.7 Access Device Webpage..................................................................................51
4.2.8 Deleting Devices...............................................................................................52
4.2.9 Summary Device Information ...........................................................................52
4.2.10 Configure Device Name....................................................................................52
4.2.11 Device Details...................................................................................................53
4.3 Group Management.......................................................................................................56
4.3.1 Manage Groups................................................................................................57
4.3.2 View Profile Application Status.........................................................................59
4.3.3 Manage AutoConfig..........................................................................................60
4.3.4 Persistent AutoConfig.......................................................................................62
4.3.5 View AutoConfig Status....................................................................................64
4.4 Profile Management.......................................................................................................65
4.4.1 Create a Profile.................................................................................................66
4.4.2 Duplicate a Profile.............................................................................................66
4.4.3 Delete a Profile .................................................................................................66
4.4.4 Modify Profile Name & Description...................................................................66
4.4.5 Modify Profile Properties...................................................................................67
4.4.6 Import a Profile .................................................................................................69
4.4.7 Export a Profile .................................................................................................70
4.5 Power Management.......................................................................................................70
4.5.1 Sending Reset and Power off Commands .......................................................70
4.5.2 Power Management Status ..............................................................................72
4.5.3 Schedule Remote Power Down........................................................................73
4.5.4 View Remote Power Down Status....................................................................75
4.6 Update Firmware ...........................................................................................................75
4.6.1 Import Firmware................................................................................................76

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4.6.2 Update Device Firmware..................................................................................76
4.6.3 View Status.......................................................................................................78
4.7 Device Log Monitoring...................................................................................................79
4.7.1 Device Tree.......................................................................................................79
4.7.2 Logging Controls...............................................................................................79
4.7.3 Status................................................................................................................80
4.8 Manage Settings............................................................................................................80
4.8.1 Database Management ....................................................................................80
4.8.2 Environment Settings........................................................................................81
4.8.3 Manage Device Naming ...................................................................................82
4.9 Site Status......................................................................................................................82
4.10 Online Help....................................................................................................................84
5Getting Started ....................................................................................... 85
5.1 Start the Management Console.....................................................................................85
5.2 Discover Devices...........................................................................................................85
5.3 Adding Devices to a Group............................................................................................85
5.4 Peering Devices.............................................................................................................86
5.5 Configuring Zero Clients for VMware View....................................................................87
5.6 Familiarizing Yourself with the MC ................................................................................88

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Table of Figures
Figure 1-1: PCoIP Deployment Components..........................................................................14
Figure 1-2: Management Console Groups and Profiles..........................................................18
Figure 1-3: DNS Service Configuration Menu.........................................................................20
Figure 1-4: DNS Service Location (SRV) Dialog Box .............................................................21
Figure 1-5: Add a new DHCP Vendor Class Configuration.....................................................22
Figure 1-6: Add a DHCP Option Type Dialog Box ..................................................................22
Figure 1-7: DHCP Scope Options Dialog Box.........................................................................23
Figure 1-8: Management Console Manual Device Discovery Feature....................................26
Figure 2-1: MC VM Console in VMware Player.......................................................................33
Figure 3-1: Management Console VM Console......................................................................36
Figure 3-2: Manage MC VM Console Network Settings .........................................................37
Figure 3-3: Manage MC VM Console Database .....................................................................39
Figure 4-1: Web Interface Security Warning in Internet Explorer............................................41
Figure 4-2: Web Interface Security Warning in Firefox ...........................................................42
Figure 4-3: Web Interface Login..............................................................................................43
Figure 4-4: Management Console License Agreement...........................................................44
Figure 4-6: Device Management Webpage.............................................................................46
Figure 4-7: Device Management Legend Box.........................................................................47
Figure 4-8: Adding Devices to a Group...................................................................................50
Figure 4-9: Peering a Pair of Devices .....................................................................................51
Figure 4-10: Summary Device Information Dialog Box...........................................................52
Figure 4-11: Edit Device Name Using Summary Device Information Dialog Box...................53
Figure 4-12: Device Details Webpage for a Zero Client..........................................................54
Figure 4-13: Device Event Log Webpage ...............................................................................56
Figure 4-14: Group Management Webpage............................................................................57
Figure 4-15: Apply Profile Reboot Behavior Options...............................................................58
Figure 4-16: Apply Profile Date/Time Picker...........................................................................59
Figure 4-17: View Profile Application Status Webpage...........................................................60
Figure 4-18: Manage AutoConfig Webpage............................................................................62
Figure 4-19: View AutoConfig Status Webpage......................................................................64
Figure 4-20: Profile Management Webpage ...........................................................................66
Figure 4-21: Profile Management – Set Properties Webpage ................................................67
Figure 4-22: Encryption Configuration Settings Dialog Box....................................................68
Figure 4-23: Add OSD Logo Property.....................................................................................68
Figure 4-24: Link to Imported Firmware Property....................................................................69

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Figure 4-25: Profile Management – Certificate Store..............................................................69
Figure 4-26: Import Profile Dialog............................................................................................70
Figure 4-27: Send Device State Change Command Webpage ..............................................71
Figure 4-28: Schedule Device State Change Command Webpage........................................72
Figure 4-29: Power Management Status Webpage................................................................73
Figure 4-30: Set Remote Power Down Webpage...................................................................74
Figure 4-31: View Remote Power Down Status Webpage .....................................................75
Figure 4-32: Update Firmware Webpage................................................................................76
Figure 4-33: Initial Update Devices Webpage.........................................................................77
Figure 4-34: Second Update Devices Webpage.....................................................................78
Figure 4-35: Firmware Update Status Webpage.....................................................................78
Figure 4-36: Device Log Monitoring Webpage........................................................................79
Figure 4-37: Settings Webpage...............................................................................................80
Figure 4-38: Database Management Webpage......................................................................81
Figure 4-39: Manage Device Naming Dialog ..........................................................................82
Figure 4-40: Home Webpage..................................................................................................83
Figure 4-41: Help Webpage ....................................................................................................84
Figure 5-1: Adding Devices to a Group...................................................................................86
Figure 5-2: Peering a Pair of Devices .....................................................................................87

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Tables
Table 1-1: Management Console and Firmware Version Compatibility..................................28
Table 2-1: Potential Problems Associated with Upgrading the MC.........................................34
Table 4-1: Example AutoConfig Rules ....................................................................................61
Table 4-2: Example AutoConfig Rule Application ...................................................................61