Thecus N2810 Series User manual

OS7 User’s Manual
N2810 Series/N4810 Series/N5810 Series/
N12850 Series/N16850 Series/
N12910/N12910SAS/N16910SAS

2
Copyright and Trademark Notice
Thecus and other names of Thecus productsare registered trademarks of Thecus
Technology Corp. Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation. Apple, iTunes and Apple OS X are registered
trademarks of Apple Computers, Inc. All other trademarks and brand names are
the property of their respective owners. Specifications are subject to change
without notice.
Copyright © 2016 Thecus Technology Corporation. All rights reserved.
About This Manual
All information in this manual has been carefully verified to ensure its correctness.
In case of an error, please provide us with your feedback. Thecus Technology
Corporation reserves the right to modify the contents of this manual without
notice.
Product name: Thecus OS7.0 used models
Manual Version: 1.3
Release Date: October 2016
Limited Warranty
Thecus Technology Corporation guarantees all components of Thecus NAS
products are thoroughly tested before they leave the factory and should function
normally under general usage. In case of any system malfunctions, Thecus
Technology Corporation and its local representatives and dealers are responsible
for repair without cost to the customer if the product fails within the warranty
period and under normal usage. Thecus Technology Corporation is not responsible
for any damage or loss of data deemed to be caused by its products. It is highly
recommended that users conduct necessary back-up practices.
Check the functions that are available on your particular Thecus NAS model at:
http://www.Thecus.com

3
Safety Warnings
For your safety, please read and follow the following safety warnings:
●Read this manual thoroughly before attempting to set up your Thecus IP
storage.
●Your Thecus IP storage is a complicated electronic device. DO NOT
attempt to repair it under any circumstances. In the case of malfunction,
turn off the power immediately and have it repaired at a qualified service
center. Contact your vendor for details.
●DO NOT allow anything to rest on the power cord and DO NOT place the
power cord in an area where it can be stepped on. Carefully place
connecting cables to avoid stepping or tripping on them.
●Your Thecus IP storage can operate normally under temperatures between
5°C and 40°C, with relative humidity of 20% –85%. Using Thecus IP
storage under extreme environmental conditions could damage the unit.
●Ensure that the Thecus IP storage is provided with the correct supply
voltage. Plugging the Thecus IP storage to an incorrect power source could
damage the unit.
●Do NOT expose Thecus IP storage to dampness, dust, or corrosive liquids.
●Do NOT place Thecus IP storage on any uneven surfaces.
●DO NOT place Thecus IP storage in direct sunlight or expose it to other
heat sources.
●DO NOT use chemicals or aerosols to clean Thecus IP storage. Unplug the
power cord and all connected cables before cleaning.
●DO NOT place any objects on the Thecus IP storage or obstruct its
ventilation slots to avoid overheating the unit.
●Keep packaging out of the reach of children.
●If disposing of the device, please follow your local regulations for the safe
disposal of electronic products to protect the environment.
●Risk of explosion if battery is replaced by an incorrect type.
●Dispose of used batteries according to the instructions

4
Table of Contents
Copyright and Trademark Notice .......................................... 2
About This Manual................................................................ 2
Limited Warranty ................................................................. 2
Safety Warnings ................................................................... 3
Table of Contents ................................................................. 4
Chapter 1: Introduction........................................................ 7
Overview.................................................................................... 7
Product Highlights ....................................................................... 7
Package Contents........................................................................ 9
N2810...................................................................................... 10
N2810 PRO............................................................................... 12
N4810 Series ........................................................................... 14
N5810/N5810PRO Series............................................................ 16
Front Panel.................................................................................... 16
Rear Panel .................................................................................... 17
N12850:................................................................................... 18
Front Panel.................................................................................... 18
Rear Panel .................................................................................... 19
N16850:................................................................................... 20
Front Panel.................................................................................... 20
Rear Panel .................................................................................... 21
N12910/N12910SAS:................................................................. 22
Front Panel.................................................................................... 22
Rear Panel .................................................................................... 23
N16910SAS: ............................................................................. 24
Front Panel.................................................................................... 24
Rear Panel .................................................................................... 25
Chapter 2: Hardware Installation ....................................... 26
Overview.................................................................................. 26
Before You Begin....................................................................... 26
Cable Connections ..................................................................... 26
Chapter 3: First Time Setup ................................................ 29
Overview.................................................................................. 29
Thecus Setup Wizard ................................................................. 29
Typical Setup Procedure ............................................................. 31
Chapter 4: System Administration...................................... 32
Overview.................................................................................. 32
Web Administration Interface...................................................... 32
Menu Tree..................................................................................... 33
Feedback for OS7.0 ........................................................................ 35
Quick System Log Info.................................................................... 35
Quick System Resource Monitor ....................................................... 35
System shut down and reboot ......................................................... 36
Language Selection ........................................................................ 36
Logout .......................................................................................... 36
Change Password ........................................................................... 36
Control Panel ............................................................................ 37
CONTROL ................................................................................. 37
Log and Notification........................................................................ 37
Power & Hardware.......................................................................... 41
System Information........................................................................ 45

5
Network........................................................................................ 47
Regional Option ............................................................................. 54
External Device.............................................................................. 56
Monitor ......................................................................................... 56
Firmware Setting ........................................................................... 58
PRIVILEGE................................................................................ 60
Share Folder.................................................................................. 60
Local Account ................................................................................ 71
ADS ............................................................................................. 80
LDAP ............................................................................................ 82
Storage.................................................................................... 83
Disk & RAID .................................................................................. 83
iSCSI............................................................................................ 98
ISO Mount................................................................................... 111
Disk Clone & Wipe ........................................................................ 112
Services ..................................................................................115
File Service ................................................................................. 115
Web Service ................................................................................ 122
SSH Service ................................................................................ 123
iTunes Service ............................................................................. 123
VPN Service................................................................................. 125
UPnP Service ............................................................................... 128
Backup....................................................................................130
Local Backup ............................................................................... 130
Remote Backup............................................................................ 140
Rsync Service .............................................................................. 148
USB Copy.................................................................................... 150
AWS S3 ...................................................................................... 153
System Failover ........................................................................... 153
Chapter 5: General User Login.......................................... 153
Overview.................................................................................153
General User Login Interface......................................................153
Menu Tree................................................................................... 154
Quick System Resource Monitor ..................................................... 154
Language Selection ...................................................................... 156
Logout ........................................................................................ 156
Change Password ......................................................................... 156
App Center.................................................................................. 156
File Center .................................................................................. 158
Photo Center ............................................................................... 160
Chapter 6: Tips and Tricks ................................................ 162
Access your NAS from Windows .................................................162
Share folder accessibility with associated login user account ..........162
USB Storage Expansion.............................................................163
Remote Administration..............................................................163
Part I - Setup a DynDNS Account ................................................... 164
Part II - Enable DDNS on the Router............................................... 164
Part III - Setting up Virtual Servers (HTTPS) ................................... 164
Firewall Software Configuration ..................................................164
Replacing Damaged Hard Drives.................................................165
Hard Drive Damage ...................................................................... 165
Replacing a Hard Drive ................................................................. 165
RAID Auto-Rebuild ....................................................................... 165
Chapter 7: Troubleshooting .............................................. 166
Forgot My Network IP Address ...................................................166

6
Can't Map a Network Drive in Windows XP...................................166
Restoring Factory Defaults.........................................................166
Problems with Time and Date Settings ........................................167
Appendix A: Customer Support......................................... 168
Appendix B: RAID Basics .................................................. 169
Overview.................................................................................169
Benefits ..................................................................................169
Improved Performance ................................................................. 169
Data Security .............................................................................. 169
RAID Levels .............................................................................169
Overview.................................................................................172
What is Active Directory?...........................................................172
ADS Benefits............................................................................172
Appendix D: Licensing Information .................................. 173
Overview.................................................................................173
Source Code Availability ............................................................173
CGIC License Terms..................................................................174
GNU General Public License .......................................................174

7
Chapter 1: Introduction
Overview
Thank you for choosing the Thecus IP Storage Server. The Thecus IP storage is
an easy-to-use storage server that allows a dedicated approach to storing and
distributing data on a network. Data reliability is ensured with RAID features that
provide data security and recovery—over multiple Terabyte of storage are
available using RAID 5 and RAID 6. Gigabit Ethernet ports enhance network
efficiency, allowing Thecus IP storage to take over file management functions,
increase application and data sharing and provide faster data response. The
Thecus IP storage offers data mobility with a disk roaming feature that lets you
swap working hard drives for use in other Thecus IP storage, securing the
continuity of data in the event of hardware failure. The Thecus IP storage allows
data consolidation and sharing between Windows (SMB/CIFS), UNIX/Linux, and
Apple OS X environments. The Thecus IP storage’s user-friendly GUI supports
multiple Languages.
Product Highlights
File Server
First and foremost, the Thecus IP storage allows you to store and share files over
an IP network. With a Network Attached Storage (NAS) device, you can centralize
your files and share them easily over your network. With the easy-to-use web-
based interface, users on your network can access these files in a snap.
FTP Server
With the built-in FTP Server, friends, clients, and customers can upload and
download files to your Thecus IP storage over the Internet with their favorite FTP
programs. You can create user accounts so that only authorized users have
access.
iTunes Server
With the built-in iTunes server capability, the Thecus IP storage enables digital
music to be shared and played anywhere on the network!
Printer Server
With the Thecus IP storage’s Printer Server, you can easily share an IPP printer
with other PCs connected to your network.
Multiple RAID
Thecus IP storage supports multiple RAID volumes on one system. So, you can
create RAID 0 for your non-critical data, and create RAID 1,5,6,50 or 60 (depend
on model) for mission-critical data. Create the RAID levels depending on your
needs.
iSCSI Capability
Thecus IP storage is not only a file server, but it also supports iSCSI initiators.
Your server can access Thecus IP storage as a direct-attached-storage over the
LAN or Internet. There is no easier way to expand the capacity of your current
application servers. All the storage needs can be centrally managed and deployed.
This brings ultimate flexibility to users.
Superior Power Management

8
Thecus IP storage supports schedule power on/off. With this feature,
administrator can set at what time to turn on or off the system. This feature is a
big plus for people who want to conserve energy. Wake-On-LAN enables
administrator to remotely turn on the system without even leaving their own seat.

9
Package Contents
N2810 Series/ N4810 Series
The Thecus IP storage should contain the following common items:
●System Unit x1
●QIG (Quick Installation Guide) x1
●CD-Title (OS7 Universal CD)
●Ethernet Cable x1
●Accessory box x1
●HDD Compatibility list Card x1
●Multiple Languages Warranty Card x1
●Power adaptor cable tie x1
●Power adaptor x1
●Power cord x1
N5810/N5810PRO Series/N12850 Series/N16850 Series/N12910/N12910SAS/
N16910SAS
The Thecus IP storage should contain the following common items:
●System Unit x1
●QIG (Quick Installation Guide) x1
●CD-Title (OS7 Universal CD)
●Ethernet Cable x1
●Accessory bag x1
●HDD Compatibility list Card x1
●Multiple Languages Warranty Card x1
●Power cord x1
Please check to see if your package is complete. If you find that some items are
missing, contact your dealer.

10
N2810
Front Panel
The Thecus N2810 front panel has the device’s controls, indicators, and hard disk
trays:
Front Panel
Item
Description
1. Power
Button
●Power on/off N2810.
2. LAN1 LED
●Solid white: LAN1 Cable link
●Blinking : Network activity
3. LAN2 LED
●Solid white: LAN2 Cable link
●Blinking : Network activity
4. HDD1 led
●Blinking white: HDD activity
5. HDD2 led
●Blinking white: HDD activity
6. USB Copy
Button
●Copies USB storage contents to N2810.
7. USB Port
●USB 3.0 port for compatible USB devices, such as digital
cameras, USB disks, and USB printers.
8. HDD Trays
●Two 2.5”/3.5” SATA HDD trays
●Locks are provided for added security

11
Rear Panel
The N2810 rear panel features ports and connectors.
Back Panel
Item
Description
1. LAN2 Port
●LAN2 port for connecting to an Ethernet network through a
switch or router
2. LAN1 Port
●WAN/LAN1 port for connecting to an Ethernet network through
a switch or router
3. HDMI Port
●For Video/Audio out
4. USB Port
●USB 3.0 port for compatible USB devices, such as digital
cameras, USB disks, and USB printers.
5. Reset Button
●Reboot system.
6. Serial Port
●This port has used for debug purpose
7. Power
Connector
●Connect the included power adaptor to this connector.
8. System Fan
●System fan that exhausts heat from the unit.

12
N2810 PRO
Front Panel
The Thecus N2810PRO front panel has the device’s controls, indicators, and hard
disk trays:
Front Panel
Item
Description
1. Power Button
●Power on/off N2810PRO.
2. LAN1 LED
●Solid white: LAN1 Cable link
●Blinking : Network activity
3. LAN2 LED
●Solid white: LAN2 Cable link
●Blinking : Network activity
4. HDD1 led
●Blinking white: HDD activity
5. HDD2 led
●Blinking white: HDD activity
6. USB Copy
Button
●Copies USB storage contents to N2810PRO.
7. USB Port
●USB 3.0 port for compatible USB devices, such as digital
cameras, USB disks, and USB printers.
8. HDD Trays
●Two 2.5”/3.5” SATA HDD trays
●Locks are provided for added security

13
Rear Panel
The N2810PRO rear panel features ports and connectors.
Back Panel
Item
Description
1. LAN2 Port
●LAN2 port for connecting to an Ethernet network through a
switch or router
2. LAN1 Port
●WAN/LAN1 port for connecting to an Ethernet network through
a switch or router
3. HDMI Port
●For Video/Audio out
4. USB Port
●USB 3.0 port for compatible USB devices, such as digital
cameras, USB disks, and USB printers.
5. SPDIF
●For Audio out
6. LocalDisplay
Port
●For Video/Audio out
7. Power
Connector
●Connect the included power adaptor to this connector.
8. System Fan
●System fan that exhausts heat from the unit.

14
N4810 Series
Front Panel
The Thecus N4810 Series front panel has the device’s controls, indicators, and
hard disk trays:
Front Panel
Item
Description
1. Power LED
●Blue: System is power on.
2. LAN1 LED
●Solid Yellow: LAN1 Cable link
●Blinking : Network activity
3. LAN2 LED
●Solid Yellow: LAN2 Cable link
●Blinking : Network activity
4. HDD1 led
●Blinking Yellow: HDD activity
5. HDD2 led
●Blinking Yellow: HDD activity
6. HDD3 led
●Blinking Yellow: HDD activity
7. HDD4 led
●Blinking Yellow: HDD activity
8. USB Copy
LED
●Blue: Files are being copied from a USB storage device
●Red: USB copy error
9. USB Port
●USB 3.0 port for compatible USB devices, such as digital
cameras, USB disks, and USB printers.
10. Power
Button
●Power on/off N4810 Series
11. LCD Display
●Displays current system status and warning messages.
12. Up Button ▲
●Push to scroll up when using the LCD display.
13. Down Button
●Push to enter the USB copy operation screen.

15
▼
14. Enter Button
●Push to enter LCD administrator password to access basic
system setting.
15. Escape
Button ESC
●Push to leave the current LCD menu.
16. HDD Trays
●Four 2.5”/3.5” SATA HDD trays
●Locks are provided for added security
Rear Panel
The N4810 Series rear panel features ports and connectors.
Back Panel
Item
Description
1. LAN1 Port
WAN/LAN1 port for connecting to an Ethernet network
through a switch or router
2. LAN2 Port
LAN2 port for connecting to an Ethernet network through a
switch or router
3. SPDIF
For Audio out
4. USB Port
USB 3.0 port for compatible USB devices, such as digital
cameras, USB disks, and USB printers.
5. USB Port
(Type-C)
USB 3.0 (Type-C) port for compatible USB devices, such as
digital cameras, USB disks, and USB printers.
6. Display Port
For Video/Audio out
7. HDMI Port
For Video/Audio out
8. Reset Button
Resets the N4810 series.
Pressing and holding the Reset button on the back for 5
seconds will reset your network setting and password, and
turn off Jumbo Frame Support.
9. Power
Connector
Connect the included power adaptor to this connector.
10. System Fan
System fan that exhausts heat from the unit.

16
N5810/N5810PRO Series
Front Panel
The Thecus N5810/N5810PRO Series front panel has the device’s controls,
indicators, and hard disk trays:
Front Panel
Item
Description
1. Power LED
●White: System is power on.
2.WAN/LAN1 LED
●White: Network activity
3.LAN2 LED
●White: Network activity
4.USB Copy LED
●White: Files are being copied from a USB storage device
●Red: USB copy error
5. System LED
●White: System is being upgraded or ;is starting up; data
currently inaccessible
●RED: System error
6.USB Port
●USB 3.0 port for compatible USB devices, such as USB disks.
7.Power Button
●Power on/off N5810/N5810PRO Series and Power LED.
8.Up Button ▲
●Push to scroll up when using the LCD display.
9.Down Button ▼
●Push to enter the USB copy operation screen.
10.Enter Button
●Push to enter LCD administrator password to access basic
system setting.
11.Escape Button ESC
●Push to leave the current LCD menu.
12.LCD Display
●Displays current system status and warning messages.
13.HDD Trays
●Five 3.5” SATA HDD trays.
●Locks are provided for added security.

17
Rear Panel
The N5810/N5810PRO Series rear panel features ports and connectors.
Back Panel
Item
Description
1. Line out
●For Audio out
2.HDMI Port
●For Video/Audio out
3.USB Port
●USB 3.0 port for compatible USB devices, such as USB
disks, and USB printers
4. WAN/LAN1/
LAN2/LAN3/LAN4/LAN
5 Port
●WAN/LAN1/LAN2/LAN3/LAN4/LAN5 port for connecting to
an Ethernet network through a switch or router
5.USB Port
●USB 2.0 port for compatible USB devices.
6.UPS Battery slot
(N5810PRO)
●For UPS Battery
7.Power Connector
●Connect the included power cords to these connectors
8.System Fan
●System fan that exhausts heat from the unit.

18
N12850:
Front Panel
The Thecus N12850 front panel has the device’s controls, indicators, and hard
disk trays:
Front Panel
Item
Description
1.Power Button
Power on/off N12850
2.Power LED
Solid green: System is power on.
3.System error
LED
Solid RED: System error.
4.Mute button
Mute the system fan alarm.
5.USB Port
USB 2.0 port for compatible USB devices, such as USB disks and
USB printers
6. Locator button /
LED
Press the button, the back led will light up to identify the system
position of the rack
7. RST
Reboot system.
8. LAN
Blinking green: network activity
Solid green: network link
9. BUSY
Blinking orange: system startup or system maintenance; data
currently inaccessible
10.LCD
Displays current system status and messages
LCD screen saver will be enabled after screen is idle for more
than 3 minutes
LCD screen will be turn off after idle for more than 6 minutes
11.Up Button ▲
Push to scroll up when using the OLED display
12.Down Button ▼
Push to enter USB copy operation screen
13.Enter Button 
Push to enter OLED operate password for basic system setting
14.Escape Button
ESC
Push to leave the current OLED menu

19
Rear Panel
N12850 rear panel features ports and connectors.
Back Panel
Item
Description
1.Power Connector
Connect the included power cords to these connectors
2. PS/2 connector
The color-coded PS/2 connection ports (purple for keyboard and
green for mouse)
3.USB Port
USB 2.0 port for compatible USB devices, such as USB disks,
and USB printers
4.Serial Port
This port is for external UPS device
5.VGA Port
For Video out
6.USB Port
USB 3.0 port for compatible USB devices.
7. LAN1\LAN2\
LAN3\ LAN4 Port
LAN1\LAN2\ LAN3\ LAN4 port for connecting to an Ethernet
network through a switch or router
8. SFF-8644 SAS
Wide Port
Support Capacity expansion via Thecus JBOD device

20
N16850:
Front Panel
The Thecus N16850 front panel has the device’s controls, indicators, and hard
disk trays:
Front Panel
Item
Description
1.Power Button
Power on/off N16850
2.Power LED
Solid green: System is power on.
3.System error
LED
Solid RED: System error.
4.Mute button
Mute the system fan alarm.
5.USB Port
USB 2.0 port for compatible USB devices, such as USB disks and
USB printers
6. Locator button /
LED
Press the button, the back led will light up to identify the rack
position of the system
7. RST
Reboot system.
8. LAN
Blinking green: network activity
Solid green: network link
9. BUSY
Blinking orange: system startup or system maintenance; data
currently inaccessible
10.LCD
Displays current system status and messages
LCD screen saver will be enabled after screen is idle for more
than 3 minutes
LCD screen will be turn off after idle for more than 6 minutes
11.Up Button ▲
Push to scroll up when using the OLED display
12.Down Button ▼
Push to enter USB copy operation screen
13.Enter Button 
Push to enter OLED operate password for basic system setting
14.Escape Button
ESC
Push to leave the current OLED menu