Thecus N2310 series User manual

User’s Manual
N2310 series
v1.0

ii Copyright and Trademark Notice
Copyright and Trademark Notice

Thecus and other names of Thecus products are registered trademarks of Thecus Technology Corp.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation.
Apple, iTunes and Apple OS X are registered trademarks of Apple Computers, Inc. All other
trademarks and brand names are the property of their respective owners. Specifications are subject
to change without notice.
Copyright © 2013 Thecus Technology Corporation. All rights reserved.
About This Manual

All information in this manual has been carefully verified to ensure its correctness. In case of an error,
please provide us with your feedback. Thecus Technology Corporation reserves the right to modify
the contents of this manual without notice.
Product name: Thecus N2310 Series
Manual Version: 1.0
Release Date: September, 2013
Limited Warranty

Thecus Technology Corporation guarantees all components of Thecus NAS products are thoroughly
tested before they leave the factory and should function normally under general usage. In case of
any system malfunctions, Thecus Technology Corporation and its local representatives and dealers
are responsible for repair without cost to the customer if the product fails within the warranty period
and under normal usage. Thecus Technology Corporation is not responsible for any damage or loss
of data deemed to be caused by its products. It is highly recommended that users conduct neces-
sary back-up practices.
Check the functions that are available on your particular Thecus NAS model at:
http://www.thecus.com.

iiiSafety Warnings
Safety Warnings

For your safety, please read and follow the following safety warnings:
Read this manual thoroughly before attempting to set up your Thecus IP storage.
¾
Your Thecus IP storage is a complicated electronic device. DO NOT attempt to re-Thecus IP storage is a complicated electronic device. DO NOT attempt to re-is a complicated electronic device. DO NOT attempt to re-
¾
pair it under any circ umstances. In the case of malfunction, turn o the power im-
mediately and have it repaired at a qualied service center. Contact your vendor for
details.
DO NOT allow anything to rest on the power cord and DO NOT place the power
¾
cord in an area where it can be stepped on. Carefully place connecting cables to
avoid stepping or tripping on them.
Your Thecus IP storage can operate normally under temperatures between 5°C and
¾
40°C, with relative humidity of 20%– 85%. Using Thecus IP storage under extreme
environmental conditions could damage the unit.
Ensure that the Thecus IP storage is provided with the correct supply voltage (AC
¾
100V ~ 240V, 50/60 Hz, 3A). Plugging the Thecus IP storage to an incorrect power
source could damage the unit.
Do NOT expose Thecus IP storage to dampness, dust, or corrosive liquids.
¾
Do NOT place Thecus IP storage on any uneven surfaces.
¾
DO NOT place Thecus IP storage in direct sunlight or expose it to other heat sourc-Thecus IP storage in direct sunlight or expose it to other heat sourc-in direct sunlight or expose it to other heat sourc-
¾
es.
DO NOT use chemicals or aerosols to clean Thecus IP storage. Unplug the power
¾
cord and all connected cables before cleaning.
DO NOT place any objects on the Thecus IP storage or obstruct its ventilation slots
¾
to avoid overheating the unit.
Keep packaging out of the reach of children.
¾
If disposing of the device, please follow your local regulations for the safe disposal
¾
of electronic products to protect the environment.

iv Table of Contents
Table of Contents

Copyright and Trademark Notice................................................ii
About This Manual.......................................................................ii
Limited Warranty. ........................................................................ii
Safety Warnings...........................................................................iii
§Chapter 1: Introduction.............................................................1
1.1 Overview..........................................................................................1
1.2 Package Contents. ..........................................................................1
1.3 Front Panel ......................................................................................2
1.4 Rear Panel........................................................................................3
§Chapter 2: Hardware Installation. ............................................4
§Chapter 3: System Administration. ..........................................6
3.1 Overview..........................................................................................6
3.2 Web Administration Interface. .......................................................6
3.2.1 My Favorite. ................................................................................................................... 7
3.2.2 Control Panel................................................................................................................. 7
3.2.3 Message Bar................................................................................................................... 8
3.2.4 Logout............................................................................................................................. 8
3.2.5 Online Update Notication. ..................................................................................... 8
3.2.6 Language Selection. ................................................................................................... 9
3.3 System Management. .....................................................................9
3.3.1 General............................................................................................................................ 9
3.3.2 System/Service Status................................................................................................ 10
3.3.3 Logs.................................................................................................................................. 10
3.3.4 Syslog Management................................................................................................... 11
3.3.5 Time: Setting system time . ...................................................................................... 12
3.3.6 Notication conguration. ....................................................................................... 12
3.3.7 Schedule Power On/O............................................................................................. 13
3.3.8 Administrator Password. ........................................................................................... 14
3.3.9 Cong Mgmt................................................................................................................. 14
3.3.10 Factory Default........................................................................................................... 14
3.3.11 Power Management................................................................................................. 15
3.3.12 File System Check. .................................................................................................... 15

vTable of Contents
3.3.13 UI Login Function. ..................................................................................................... 17
3.3.14 Networking. ................................................................................................................ 17
3.4 Storage Management. ...................................................................18
3.4.1 Disks Information......................................................................................................... 18
3.4.2 RAID Information......................................................................................................... 20
3.5 File Sharing/Privilege......................................................................27
3.5.1 Local User Conguration........................................................................................... 27
3.5.2 Local Group Conguration....................................................................................... 29
3.5.3 Batch Users and Groups Creation. ......................................................................... 30
3.5.4 Share Folder................................................................................................................... 31
3.5.5 User Quota..................................................................................................................... 35
3.5.6 User and Group Backup............................................................................................. 36
3.6 Network Service..............................................................................37
3.6.1 Samba / CIFS. ............................................................................................................... 37
3.6.2 AFP (Apple Network Setup). .................................................................................... 39
3.6.3 FTP ................................................................................................................................... 39
3.6.4 WebService ................................................................................................................... 40
3.6.5 UPnP. ................................................................................................................................ 41
3.6.6 Bonjour Setting. ........................................................................................................... 41
3.6.7 SSH. .................................................................................................................................. 41
3.6.8 DDNS. .............................................................................................................................. 42
3.6.9 UPnP Port Management............................................................................................ 42
3.7 Application Server. .........................................................................44
3.7.1 iTunes® Server (Built in).............................................................................................. 44
3.7.2 Add-on Ocial Applications.................................................................................... 44
3.7.3 Module Installation. .................................................................................................... 44
3.7.4 NAS Application........................................................................................................... 45
3.8 Backup. ............................................................................................45
3.8.1 Rsync Target Server. .................................................................................................... 45
3.8.2 Data Guard (Remote Backup).................................................................................. 46
3.8.3 Data Guard (Local Backup). ...................................................................................... 56
3.8.4 ACL Backup and Restore. .......................................................................................... 67
3.8.5 Data Burn. ...................................................................................................................... 68
3.9 External Devices..............................................................................71
3.9.1 Printers. ........................................................................................................................... 71

vi Table of Contents
3.9.2 Uninterrupted Power Source................................................................................... 76
Appendix A: Customer Support..................................................77
Appendix B: RAID Basics. ............................................................78
Appendix C: Licensing Information. ...........................................81

1
Chapter 1: Introduction
Chapter 1: Introduction§
Overview1.1
Thank you for choosing the Thecus IP Storage Server. The Thecus IP storage is an easy-to-use stor-IP storage is an easy-to-use stor-is an easy-to-use stor-
age server that allows a dedicated approach to storing and distributing data on a network. Gigabit
Ethernet ports enhance network efficiency, allowing Thecus IP storage to take over file management
functions, increase application and data sharing and provide faster data response. The Thecus IP
storage offers data mobility with a disk roaming feature that lets you swap working hard drives for
use in other Thecus IP storage, securing the continuity of data in the event of hardware failure. The
Thecus IP storage allows data consolidation and sharing between Windows (SMB/CIFS) and Apple
OS X environments. The Thecus IP storage’s user-friendly GUI supports multiple Languages.
Package Contents1.2
N2310•
The Thecus IP storage should contain the following common items:
System Unit x1

QIG (Quick Installation Guide) x1

CD-Title (Universal CD) x1

Ethernet Cable x1

Accessory bag x1

Multiple Language Warranty Card x1

Power adapter x1

Power cord x1

Please check to see if your package is complete. If you find that some items are missing, contact your
dealer.

2Chapter 1: Introduction
Front Panel1.3
N2310:•
The Thecus N2310’s front panel shows the device’s indicators and hard disk install slots:
Front Panel
Item Description
1. Power LED
Solid blue: System ready
Blinking blue: Power on process
Solid Red: System with error occurred
2. System status LED
Blinking white: Diagnostic mode kick-in
Solid white: Diagnostic completed
Solid Red: System with error occurred
3. HDD1 LED Blinking white: HDD activity
Red: HDD failure
4. HDD2 LED Blinking white: HDD activity
Red: HDD failure
5. LAN LED Solid white: LAN Cable link
Blinking : Network activity
6. USB LED
Solid white: Installed
Blinking white: USB copy activity
Solid Red: USB copy failure
7. USB Copy Button Copies USB storage contents to N2310.
8. Power Button Power the N2310 on/off.
9. HDD Trays Two HDD Trays for two 2.5"/3.5" SATA HDDs with Hot-swappable supports.

3
Chapter 1: Introduction
Rear Panel1.4
N2310:•
The N2310 rear panel features ports and connectors.
Back Panel
Item Description
1. USB 3.0 Port USB 3.0 port for compatible USB devices, such as digital cameras, USB disks, and USB printers.
2. USB 2.0 Port USB 2.0 port for compatible USB devices, such as digital cameras, USB disks, and USB printers.
2. LAN Port LAN port for connecting to an Ethernet network through a switch or a router.
4. Reset Button Resets the N2310.
Pressing and holding the Reset button on the back for 5 seconds will reset your network
setting and password, and turn off Jumbo Frame Support.
5. Power Connector Connect the included power cords to this connector.
6. System Fan System fan that exhausts heat from the unit.

4Chapter 2: Hardware Installation
Chapter 2: Hardware Installation§
Overview2.1
Your Thecus IP storage is designed for easy installation. To help you get started, the following chapter
will help you quickly get your Thecus IP storage up and running. Please read it carefully to prevent
damaging your unit during installation.
Before You Begin2.2
Before you begin, be sure to take the following precautions:
Read and understand the Safety Warnings outlined in the beginning of the manual.1.
If possible, wear an anti-static wrist strap during installation to prevent static discharge from2.
damaging the sensitive electronic components on the Thecus IP storage.
Be careful not to use magnetized screwdrivers around the Thecus IP storage’s electronic com-Thecus IP storage’s electronic com-’s electronic com-s electronic com-electronic com-3.
ponents.
Cable Connections2.3
To connect the Thecus IP storage product to your network, follow the steps below:
Connect an Ethernet cable from your network to the LAN port on the back panel of the1.
Thecus IP storage.
N2310 LAN port
S
Connect the provided power cord into the universal power socket on the back panel. Plug2.
the other end of the cord into a surge protector socket.
N2310 power socket
S

5
Chapter 2: Hardware Installation
Press the power button on the Front Panel to boot up the Thecus IP storage.3.
N2310 power button
S

6Chapter 3: System Administration
Chapter 3: System Administration§
Overview3.1
The Thecus IP storage provides an easily accessible Web Administration Interface. With it, you can
configure and monitor the Thecus IP storage anywhere on the network.
Web Administration Interface3.2
Make sure your network is connected to the Internet. To access Thecus IP storage Web Administra-Thecus IP storage Web Administra-Web Administra-
tion Interface:
Type the Thecus IP storage IP address into your1.
browser. (Default IP address can be found through
IntelligentNAS utility)
Login to the system using the administrator user name and password. The factory defaults2.
are:
User Name: admin
Password: admin
Once you are logged in as an administrator, the disclaimer page will appear as below. Please
click the check box if you do not want to have this page displayed during the next login.
Following the disclaimer page, you will see the Web Administration Interface. From here, you
can configure and monitor virtually every aspect of the Thecus IP storage from anywhere on
the network.

7
Chapter 3: System Administration
My Favorite3.2.1
The user interface with “My Favorite”shortcut allows the user to designate often used items and have
them display on the main screen area. The figure below displays system favorite functions.
Administratorscan add or remove favorite functions to My Favorites by right clicking the mouse on
the menu tree.
Control Panel3.2.2
The Control Panel is where you will find all of the information screens and system settings of Thecus
IP storage.
Control Panel
Item Description
System Management Current system status of the Thecus IP storage.
Storage Information and settings for storage devices installed into the Thecus IP storage.
File Sharing / Privilege Allows configuration of users and groups.
Network Service To setup varies protocols which has supported by system
Application Server Application based program for system build-in, additional installed from official or 3rd party.
Backup Category of Backup Features setup of the Thecus IP storage.
External Devices Setting for devices where has installed through external interface such as USB
In the following sections, you will find detailed explanations of each function, and how to configure
your Thecus IP storage.

8Chapter 3: System Administration
Message Bar3.2.3
You can get quick information about your system status by moving your mouse over these icons.
Message Bar
Item Status Description
RAID Information. Display the status of created RAID volume. Click to go to RAID information page as
short cut.
Disks Information. Display the status of disks installed in the system. Click to go to Disk information
page as short cut.
Network. Green: Connection to the network is normal.
Red: abnormal connection to the network
Logout3.2.4
Click to logout Web Administration Interface.
Online Update Notication3.2.5
When there is a new update for system files or applications, the system will notify you through the
admin UI and also send an email. Click on the flashing icon then the system will link you directly to
the associated page.

9
Chapter 3: System Administration
Language Selection3.2.6
The Thecus IP storage supports multiple Languages, including:
English

Japanese

Traditional Chinese

Simplified Chinese

French

German

Italian

Korean

Spanish

Russian

Polish

Portuguese

On the menu bar, click Language and the selection list ap-selection list ap-list ap-list ap-ap-
pears. This user interface will switch to the selected language for Thecus IP storage.
System Management3.3
Information provides viewing on current Product info, System Status,Service Status and Logs.
The menu bar allows you to see various aspects of the Thecus IP storage. From here, you can discov-Thecus IP storage. From here, you can discov-. From here, you can discov-
er the status of the Thecus IP storage, and also other details.
General3.3.1
Once you login, you will first see the basic system Information screen providing Manufacturer,
Product No., Firmware Version, and System Up Time information.
General
Item Description
Manufacturer Displays the name of the system manufacturer.
Product No. Shows the model number of the system.
Firmware version Shows the current firmware version.
Up time Displays the total run time of the system.

10 Chapter 3: System Administration
System/Service Status3.3.2
From the System Management category,, choose the Status item, System Service Status and HW Sta-tatus item, System Service Status and HW Sta-item, System Service Status and HW Sta-Service Status and HW Sta-and HW Sta-HW Sta-Sta-
tus screens appear. These screens provide basic system and service status information.
Logs3.3.3
From the System Management category, choose the System Logs item and the System Logs screen
appears. This screen shows a history of system usage and important events such as disk status, net-
work information, and system booting. See the following table for a detailed description of each
item:
See the following table for a detailed description of each item:
System Logs
Item Description
All Provides all log information including system messages, warning messages and er-system messages, warning messages and er-warning messages and er-
ror messages.
INFO Records information about system messages.
WARN Shows only warning messages.
ERROR Shows only error messages.
Download All Log File Export all logs to an external file.
Truncate All Log File Clear all log files.
The number of lines per page Specify desired number of lines to display per page.
Sort Ascending Shows logs by date in ascending order.
Sort Descending Shows logs by date in descending order.
|<< < > >>| Use the forward ( > >>| ) and backward ( |<< < ) buttons to browse the log pages.

11
Chapter 3: System Administration
Re-loading logs.
Syslog Management3.3.4
Generates system log to be stored locally or remotely, it also can be chose to act as syslog server for
all other devices.
Information can be obtained in two ways: locally and remotely.
Conguration with syslog server:•Configuration with syslog client and•
target to store locally:
Conguration with syslog client and target to store remotely:•
See the following table for a detailed description of each item:
Syslog Management
Item Description
Syslog Daemon Enable/Disable syslog daemon.
Syslog service
If Server has been selected then associated syslog folder will be used to store all system logs from other
NAS devices which has assigned this system for syslog server as well as syslog of this server unit. It can be
seen from associated syslog folder with files“error”, “Information”and “warning”.
If client has been selected then “Local”or “Remotely”can be choose.
Target
Choose Local,all system logswill be stored in an associated syslog folder filled in from next filed. And
the syslog folder will have file “messages”to store all system logs. If Remotely has been selected, a syslog
server is needed and an IP address is required.
Syslog folder Select from a drop down share list,all of the system logs will be stored on it. This syslog folder is applied to
“syslog server”or “syslog client”with “local” selected.
Log Level The user can choose from 3 different levels. “All”, “Warning/Error”or “Error”.
Remote IP Address Input the syslog server IP address if choose to store syslog info remotely.

12 Chapter 3: System Administration
Time: Setting system time3.3.5
From the System Management category, choose the Time item and the Time screen appears. Set the
desired Date, Time, and Time Zone. You can also elect to synchronize the system time on Thecus IP
storage with an NTP (Network Time Protocol) Server.
See the following table for a detailed description of each item:
Time
Item Description
Date Sets the system date.
Time Sets the system time.
Time Zone Sets the system time zone.
NTP Service Select Enable to synchronize with the NTP server.
Select Disable to close the NTP server synchronization.
Sync with external NTP
Server
Select YES to allow Thecus IP storage to synchronize with an NTP server of your choice. Press Apply
to change.
Notication conguration3.3.6
From the System Management category, choose the Notification item, and the Notification Configu-System Management category, choose the Notification item, and the Notification Configu-, choose the Notification item, and the Notification Configu-
ration screen appears. This screen lets you have Thecus IP storage notify you in case of any system
malfunction. Press Apply to confirm all settings. See following table for a detailed description of each
item.
Notication Conguration
Item Description
Beep Notification Enable or disable the system buzzer that beeps when a problem occurs.
Email Notification Enable or disable email notifications of system problems.
Authentication Type Select the SMTP Server account authentication type.
SMTP Server Specifies the hostname/IP address of the SMTP server.
Port Specifies the port to send outgoing notification emails.
SMTP Account ID Set the SMTP Server Email account ID.
Account Password Enter a new password.
Log Level Select the log level to send the e-mail out.

13
Chapter 3: System Administration
Sender’s E-mail Address Set senders email address to send email notifications.
Receiver’s E-mail Address
(1,2,3,4)
Add one or more recipient’s email addresses to receive email notifications.
Schedule Power On/O3.3.7
Using the Thecus IP storage System Management, you can save energy and money by scheduling
the Thecus IP storage to turn itself on and off during certain times of the day.
From the System Management category, choose the Schedule Power On/Off item and the Schedule
Power On/Off screen appears.
To designate a schedule for the Thecus IP storage to turn on and off, first enable the feature by
checking the Enable Schedule Power On/Off checkbox.
Then, simply choose an on and off time for each day of the week.
Finally, click Apply to save your changes.
Example - Monday: On: 8:00; O: 16:00
System will turn on at 8:00 AM on Monday, and off at 16:00 on Monday. System will turn on for the
rest of the week.
If you choose an on time, but do not assign an off time, the system will turn on and remain on until a
scheduled off time is reached, or if the unit is shutdown manually.
Example - Monday: On: 8:00
System will turn on at 8:00 AM on Monday, and will not shut down unless powered down manually.
You may also choose two on times or two off times on a particular day, and the system will act ac-
cordingly.
Example - Monday: O: 8:00; O: 16:00
System will turn off at 8:00 AM on Monday. System will turn off at 16:00 PM on Monday, if it was on. If
the system was already off at 16:00 PM on Monday, system will stay off.

14 Chapter 3: System Administration
Administrator Password3.3.8
From the System Management category, choose the Administrator Password item and the Change
Administrator Password screen appears. Enter a new password in the New Password box and con-
firm your new password in the Confirm Password box. Press Apply to confirm password changes.
See the following table for a detailed description of each item.
Change Administrator
Item Description
New Password Type in a new administrator password.
Confirm Password Type the new password again to confirm.
Apply Press this to save your changes.
Cong Mgmt3.3.9
From the System Management category, choose the Config Mgmt item and the System Configura-
tion Download/Upload screen appears. From here, you can download or upload stored system con-system con-system con-
figurations.
See the following table for a detailed description of each item.
System Conguration Download/Upload
Item Description
Download Save and export the current system configuration.
Upload Import a saved configuration file to overwrite the current system configuration.
Backing up your system conguration is a great way to ensure that you
can revert to a working conguration when you are experimenting with
new system settings.
The system configuration you have backed up can only be restored
in the same firmware version. The backup details exclude user/group
accounts.
Factory Default3.3.10
From the System Management category, choose the Factory Default item and the Reset to Factory
Default screen appears. Press Apply to reset Thecus IP storage to factory default settings.