THERM-OZ RENO KIT User manual

RENO KIT INSTRUCTIONS
PLEASE READ THROUGH ALL PAGES BEFORE
YOU START.
THIS IS TO CONVERT A TWO TAP MANUAL SHOWER SYSTEM ONLY.
IT WILL NOT REPLACE A SINGLE LEVER MIXER VALVE.
5 YEAR WARRANTY ON ALL PARTS AGAINST DEFECTS IN PERFORMANCE
TO BE FITTED BY A QUALIFIED PLUMBER
INSTALLATION IS SUBJECT TO THE REQUIREMENTS OF THE APPLICABLE REGULATORY AUTHORITY,
THE NATIONAL CONSTRUCTION CODE VOLUME THREE–PLUMBING CODE OF AUSTRALIA.
AUSTRALIAN STANDARD AS4032.4: 2014 WATERMARK LICENCE WMK26224
NOT TO BE FITTED WHERE FREEZING MAY OCCUR
RECOMMENDED INLET PRESSURE BETWEEN 100 AND 500kPa HOT & COLD EQUAL PRESSURE
If inlet pressure exceeds 500kpa, install a pressure reducing valve soon after the incoming mains supply.
INLET COLD WATER TEMPERATURE BETWEEN 8 and 29°C to obtain set mixed water temperature.
INLET HOT WATER TEMPERATURE BETWEEN 55 and 85°C to obtain set mixed water temperature.
If inlet temperature exceeds 85°C, check hot water system thermostat.
CAN BE FITTED WITH A COMBINATION BOILER, MAINS PRESSURE UNVENTED OR INSTANTANEOUS
HOT WATER SYSTEMS WITH BALANCED PRESSURES
MIXED OUTLET WATER TEMPERATURE RANGE BETWEEN 20 AND 45°C at recommended inlet
temperatures
SAFETY STOP SET FEATURE @38°C with internal safety thermal shut-off
DO NOT USE ABRASIVE CLEANING PRODUCTS
THERM-OZ SHOWERS PTY LTD. 32 GHOST GUM HEIGHTS, JARRAHDALE, WA 6124
ABN 22605 703 231 EMAIL [e-mail] PHONE [phone]
WEBSITE WWW.THERM-OZ.NET.AU
• PAGE 1. VITAL INFORMATION
• PAGE 2. THE PARTS TO USE DEPENDING ON YOUR CURRENT INSTALLATION.
• PAGE 3. LIST AND DIAGRAM OF ALL RENO KIT PARTS.
• PAGE 4. INSTALLING RENO KIT IF ONLY USING BOX A PARTS.
• PAGE 5. INSTALLING RENO KIT IF ALSO USING BOX B PARTS.
• PAGE 6. IF TAP SPACINGS ARE GREATER OR SMALLER THAN 150mm
• PAGE 7. FIXING CT100 THERMOSTATIC MIXING VALVE
• PAGE 8. FITTING THE CHROME HANGING NUT.
• PAGE 9. SLIDE RAIL KIT AND HAND SET
• PAGE 10. THERMAL SHUT-OFF & DYNAMIC PRESSURE RATIO
• PAGE 11. MAINTENANCE & SERVICING
• PAGE 12. COMMISSIONING
• PAGE 13. TROUBLE SHOOTING
• PAGE 14. USER INSTRUCTIONS & ON GOING CARE
• PAGE 15 & 16 WARRANTY & INSTALLATION DATE

PLEASE READ ALL INSTRUCTIONS
BEFORE INSTALLATION.
DO NOT GUESS
CHECK WATER PRESSURE
IF ABOVE, OR CAN SPIKE ABOVE
500kPa A PRESSURE REDUCING
VALVE MUST BE INSTALLED.
ABOVE 500kPa WILL DAMAGE THE VALVE AND VOID WARRANTY
HOT & COLD PRESSURE MUST BE EQUAL
CHECK WATER TEMPERATURE
NOT TO BE FITTED WHERE INLET HOT
WATER CAN EXCEEDS 85°C.
IF INLET HOT WATER EXCEEDS 85°C,
AN OVER-TEMPERATURE PROTECTION
SYSTEM MUST BE ADDED TO THE SOLAR HOT
WATER SYSTEM TO FUNCTION CORRECTLY
& AVOID SCALDING.
ABOVE 85°C WILL DAMAGE THE VALVE AND VOID WARRANTY
DO NOT INSTALL WHERE FREEZING MAY OCCUR
VITAL INFORMATION
Page 1

T I L E T I L E T I L E T I L E
THERM-OZ RENO KIT
WHAT PARTS TO USE
CROSS SECTION OF WALL
CROSS SECTION OF WALL
FIG 1
FIG 2
BOX A
YOUR OLD SHOWER VALVES
WILL BE SCREWED INTO A
BRASS BREECH THAT IS SET
IN THE WALL. IF THE BREECH
IS PRETTY MUCH FLUSH WITH
THE TILES ,LIKE FIG 1 , YOU
WILL NEED TO USE
TO FIND OUT WHICH PARTS OF THE RENO KIT YOU NEED, SEE THE
TWO TYPES OF SCENARIOS THAT YOU MIGHT HAVE IN YOUR SHOWER.
BRASS BREECH
BRASS BREECH
SET BACK
SET BACK A MAXIMUM OF
5mm. ANY MORE THAN 5mm,
SEE BELOW
MIN 6mm
MAX 75mm
REMOVE YOUR OLD VALVE
REMOVE YOUR OLD VALVE
BOX B
IF THE BREECH IN THE WALL
IS SET BACK MORE THAN
5mm UP TO 75mm,
THEN USE ADDITIONAL
PARTS IN
THESE PARTS CAN ALSO BE USED IF
YOU ARE TILING ON TOP OF YOUR
EXISTING TILES.
DISGUARD PARTS NOT USED, OR
KEEP AS SPARES
TURN OFF WATER SUPPLY AND
REMOVE OLD VALVES AND
SHOWER HEAD, ENSURING ALL
WATER IS DRAINED FROM THE
BREECH & CLEAN OF DEBRIS.
PAGE 2.
NOTE. YOU ONLY NEED TO USE THE PARTS IN BOX B IF THE BREECH IN THE WALL IS SET
BACK MORE THAN 5mm

PARTS IN BOX A
PARTS IN BOX B
CHROME HANGING NUT
WITH WASHER
X1
CHROME COLLAR
X1
DR BRASS 3/4” X 5/8”
MALE ADAPTOR, WITH
SPANNER FLATS AND
WASHER.
X2
BRASS INSERT WITH O RINGS
AND FIXED SEATING
WASHER.
X2
THESE MUST BE USED ALSO
IF USING BOX B
COPPER COMPRESSION
OLIVE X2
BRASS WALL PLATE WITH
1/2” MALE THREAD.
X2
WITH SCREWS AND WALL PLUGS IF
REQUIRED. NOT NECESSARY.
BRASS ROD
ADAPTOR WITH
5/8” MALE
THREAD AND
SPANNER
FLANGE &
WASHER
X2
THERM-OZ RENO KIT PARTS
CHROME 3/4” MALE X 1/2” FEMALE
COMPRESSION ADAPTOR
WITH SPANNER FLATS
X2
THERE ARE TWO BOXES OF FITTINGS FOR THE RENO KIT, AS LISTED BELOW.
SOME PARTS YOU WILL USE, AND SOME PARTS YOU WILL NOT.
PAGE 3.

PARTS IN ORDER OF FITTING
BOX A (IF BREECH IS FLUSH WITH TILES)
IF THE BREECH HAS A BAD SEATING USE PTFE ON BOTH FITTINGS B
(HOT & COLD SIDE ) ONE SEATING MUST BE GOOD.
(2 OF EACH)
1
2 3
1. INSERT PART A INTO BASE OF PART B
2. SCREW THIS INTO BREECH IN WALL USE
PTFE TAPE IF SEATING IS BAD
3. SCREW ON PART C CHROME COVERS
ENSURE BREECH IN THE WALL IS CLEAR OF ANY
OBSTRUCTION. USE SPANNER TO TIGHTEN
USE PTFE ON BOTH SIDES IF SEATING IS BAD
CHROME COVERS
SUPPLIED WITH THE SHOWER
VALVE
A
B
C
A
B
A
B
A= BRASS INSERT WITH WASHERS AND O RINGS
B= DR BRASS THREADED ADAPTOR
C = CHROME COVER SHROUD SUPPLIED WITH
THE SHOWER VALVE. CHOICE OF 2 SIZES
FITTING PROCEDURE
C
SCREW OVER THREAD OF B FLUSH TO
THE TILES
A CHOICE OF 2 SIZES INCLUDED
PUSH IN PAST 1st O RING ONLY
DO NOT
PUSH IN
FULLY
SUPPLIED WITH THE SHOWER VALVE
A CHOICE OF 2 SIZES INCLUDED
PATENT FILE APP 2016900927 REGISTERED DESIGN 201611383
YOU MUST HAVE ONE GOOD SEATING & USE PTFE ON HOT &
COLD SIDE. DO NOT FIT IF BOTH SEATINGS ARE BAD.
CROSS SECTION OF WALL
BRASS BREECH
CHROME COVERS
PAGE 4.
LUBRICATE O RINGS

A
B
A
C
1
2 3
4 5
E
D
6 F
7
1. INSERT PART A INTO BASE OF PART B
2. SCREW THIS IN TO BREECH HOLE
3. SLIDE PART C ON TO TUBE B AND CUT
4. SLIDE ON COPPER OLIVE D
5. LUBRICATE THREAD OF PART C & OLIVE D
6. TIGHTEN PART E OVER PART DAND C
7. SCREW ON PART F CHROME COVERS
CHROME
COVER
B
ENSURE BREECH IN THE WALL IS
CLEAR OF ANY OBSTRUCTION.
USE BOX SPANNER TO TIGHTEN
SLIDE ON
COPPER OLIVE
B
A
F
FOLLOW INSTRUCTIONS IN ORDER FROM 1 TO 7
(2 OF EACH)
PARTS IN ORDER OF FITTING
E D
C
B
CUT BRASS ROD TO LENGTH
WITH PIPE CUTTER 25mm
FROM TILE FACE
E
PUSH IN PAST 1st O RING ONLY DO NOT
PUSH IN
FULLY
(SUPPLIED WITH SHOWER VALVE)
(SUPPLIED WITH SHOWER VALVE)
PATENT FILE APP 2016900927 REGISTERED DESIGN 201611384
NOTE: DO NOT MAKE THE COMPRESSION JOINT DRY! YOU MUST LUBRICATE
THE THREAD AND OLIVE TO BE ABLE TO COMPRESS THE OLIVE.
CHROME
COVER
PAGE 5. BOX B ( IF THE BREECH IS SET BACK IN THE WALL )
IF THE BREECH HAS A BAD SEATING USE PTFE ON BOTH FITTINGS B
(HOT & COLD SIDE ). ONE SEATING MUST BE GOOD.
LUBRICATE O RINGS
USE PTFE IF SEATING IS BAD
LUBRICATE MALE
THREAD
& OLIVE
IMPORTANT
PART C
46mm SPANNER ON C
22mm SPANNER ON E
MAKE COMPRESSION JOINT
SUPPLIED
WITH SHOWER VALVE
C
D
NOT NECESSARY

Page 6
FOR TAP SPACINGS GREATER OR SMALLER THAN 150MM
USE CHROME CRANKED ARM ADAPTORS
MAX TAP SPACING 230mm MIN 80mm .DO NOT USE IF SPACING IS 150MM
HAND TIGHTEN THE 2 CHROME CRANKED ARMS & WASHERS AND
ROTATE TO APPROXIMATELLY 150MM. THEN USING THE OTHER
WASHERS CONNECT THE SHOWER VALVE TO THE CHROME CRANKED
ARMS. ADJUST AND LEVEL, THEN TIGHTEN WITH
SPANNER FOR A SECURE FIT.
CARE MUST BE TAKEN WITH
SPANNER ON CHROME
HORIZONTAL INSTALLATION POSITION ADAPTERS
ABOVE THE CENTRE LINE. VERTICAL TAP SPACING
POSITION ADAPTERS TO WHAT LOOKS BEST.
PLAN VIEW USING CRANKED ARM ADAPTERS

USING THE RUBBER
WASHERS CONNECT
THE THERMOSTATIC
VALVE ON TO THE
MALE THREADS
THERMOSTATIC VALVE IS NOW FITTED.
Page 7
FIXING THE CT100 THERMOSTATIC MIXING VALVE
VALVE OUTLET FOR HOSE
CONNECTION
YOUR OLD VALVES ARE NOW REMOVED. GENTLY FLUSH
PIPES THROUGH TO CLEAR OF ANY DEBRIS.
USING AN APPROPRIATE SPANNER, CONNECT THE
THERMOSTATIC VALVE TO THE EXPOSED MALE THREADS.
DO NOT OVER TIGHTEN.
THE STANDARD COVER PLATES ARE
20mm DEEP.
THINNER ONES ARE ALSO INCLUDED
IF REQUIRED

HANGING NUT & COLLAR
A
B
A
THE CHROME HANGING NUT AND COLLAR ARE USED
TO BLANK OFF THE OLD SHOWER OUTLET
B
A= CHROME HANGING NUT
B= CHROME COLLAR
C= OLD OUTLET THREAD
C
C
C
1 2
3
REMOVE EXISTING SHOWER HEAD TO
LEAVE AN EXPOSED MALE THREAD C
PLACE THE CHROME
COLLAR BOVER
THE MALE THREAD
USE SILICONE
SEALANT
B
A
SHORTEN THREAD IF NECESSARY
OLD OUTLET IS NOW
BLANKED OFF
USE TO HANG
TIDY BASKET,
SHOWER
SCRUNCHIE.
ETC
SCREW ON
THE CHROME
HANGING NUT
ON TO MALE
THREAD.
USE PTFE IF
THERE IS A
BAD SEATING
PAGE 8
USE PTFE TAPE IF INSTALLING WHERE ONE SEATING IS BAD

CHROME CAPS PULL
OUT TO REVEAL A
WHITE GRIPPER THAT
HOLDS THE RAIL IN
PLACE WITH 2 SMALL
SCREWS.
POSITION BOTH
CHROME BRACKETS
WITH SCREW AND
WALL PLUGS.
FITTING THE SLIDE RAIL
4
INSERT SLIDE
RAIL THROUGH
BRACKETS AND
TIGHTEN THE
WHITE GRIPPERS.
7
FIX OPTIONAL
SOAP DISH.
6
CONNECT
HANDSET
TO HOSE.
5
CONNECT
HOSE TO
SHOWER
VALVE
700 MM
BEWARE OF ANY PIPEWORK THAT MAY BE IN THE WALL
Page 9
3
PUT HANDSET
ADJUSTER ON
RAIL BEFORE
SLIDING
THROUGH
SECOND WALL
BRACKET
1
2

THERMAL SHUT OFF
This is a safety feature for Thermostac valves
manufactured to Australian Standard AS4032.4-2014
Basic terms, should the Cold or Hot water supply suddenly fail,
the mixing valve will shut o , prevenng harm or
thermal shock.
This valve CT100 complies with Clauses 4.4.2 and 4.4.3 of the above standard.
Explanaon as wrien in the standard AS4032.4 as follows;
Cold water isolaon
When tested in accordance with Appendix D, the thermal shut-o under cold
water isolaon of each thermostac tap, when pre-adjusted to supply mixed
water at temperatures of 38+/-2°C, 45+/-2°C and the manufacturer’s nominated
maximum seng, shall not exceed the temperature rises and duraons given in
Table 4.1 during both the period of shut-o of the cold water supply and
immediately following the restoraon of the cold water supply.
The mixed water shall stabilize to within 2°C of the preset temperature, in not
more than 20.0 seconds following restoraon of the cold water supply.
Heated water isolaon
When tested in accordance with Appendix D, the thermal shut-o under heated
water isolaon of each thermostac tap, when pre-adjusted to supply mixed
water at temperatures of 38+/-2°C, 45+/-2C and the manufacturer’s nominated
maximum seng, shall not exceed the temperature rises and duraons given in
Table 4.1. of the standard AS4032.4
The amount of water discharged following thermal shut-o under heated water
isolaon of each thermostac tap shall not exceed 0.75 L within 5–35 seconds
following heated water supply isolaon.
The mixed water shall stabilize to within 2°C of the preset temperature, in not
more than 20.0 seconds following restoraon of the heated water supply.
Page 10
Operang Temp °C Dynamic Pressures kPa
Nominated Cold water
Supply 15+5°C
Nominated Hot water
Supply 65+2°C
Nominated Cold water
Supply 300+10 kPa
Nominated Hot water
Supply 300+10 kPa
Temp Set Actual Actual Actual Actual
38+1°C 16.2 63.7 303 301
45+1°C 18.5 63.2 302 298
Operang Temp °C Dynamic Pressures kPa
Nominated Cold water
Supply 15+5°C
Nominated Hot water
Supply 65+2°C
Nominated Cold water
Supply 300+10 kPa
Nominated Hot water
Supply 300+10 kPa
Temp Set Actual Actual Actual Actual
38+1°C 17.3 64.9 302 298
45+1°C 17.2 65.0 300 301
Dynamic pressure raon , aer Hot water isolaon endurance test
Dynamic pressure raon , aer Cold water isolaon endurance test

ON-OFF & FLOW VALVE
LOCATING RING
HANDLE
INDICE & SCREW
MAITENANCE CT100
THE AUSTRALIAN STANDARDS RECOMENDS A REGULAR 12 MONTH SERVICE TO BE PERFORMED BY A
QUALIFIED PLUMBER. ISOLATE BOTH HOT AND COLD WATER SUPPLY AND TURN ON THE RIGHT FLOW
HANDLE TO RELEASE WATER PRESSURE.
1. REMOVE INDICE AND SCREW
2. WITH THE SAFETY BUTTON ON THE 38° MARK, PULL OFF HANDLE.
3. SLIDE OFF LOCATING RING, REMEMBER ITS LOCATION
4. UNSCREW FIXING RING
5. UNSCREW THERMOSTATIC CARTRIDGE
THERMOSTATIC CARTRIDGE
FIXING RING
LOCATING RING
HANDLE
INDICE & SCREW
ONCE YOU HAVE REMOVED
THE HANDLE, DO NOT MOVE THE
SPINDLE OF THE CARTRIDGE (5)
INSPECT THE CARTRIDGE FOR ANY SCALE AND
REMOVE WITH A MILD DESCALING FLUID.
CHECK THE 3 VISABLE ORINGS FOR WEAR. IT IS UNUSUAL
FOR ANY WEAR, BUT CAN BE REPLACED WITH OUR
SERVICE PACK PRODUCT REFERENCE CT100-SP.
REPLACE ALL COMPONENTS IN THE EXACT REVERSE ORDER
SILICONE LUBRICANTS MUST ONLY
BE USED ON RUBBER SEALS
I.E. KLUBER LCA3801
UNSCREW THE ENTIRE VALVE FROM THE WALL , CHECK AND CLEAN FILTERS INSIDE NUT OF ANY
DEBRIS OR SCALE
REMOVE HANDLE OF ON-OFF / FLOW VALVE, AND
UNSCREW (3 + 4).
CHECK FOR ANY DEBRIS OR SCALE BUILD UP.
REPLACE ALL COMPONENTS IN THE
REVERSE ORDER.
SHOULD THE ON-OFF / FLOW VALVE OR
CARTRIDGE NEED REPLACING,
PLEASE CONTACT US.
Note: Cartridge is factory pre-set
at 38°C at 300kPa
Should the Valve or Cartridge
malfuncon, please contact us.
Within the 2 year warrantee,
replacement parts, if faulty will
be sent free of charge.
Page 11

COMMISSIONING
PLEASE NOTE. THE THERMOSTATIC CARTRIDGE HAS BEEN CALIBRATED AT THE
FACTORY AND SET AT 38°C AT 300 kPa . IF FOR WHAT EVER REASON THIS NEEDS
TO BE RE-SET, PLEASE FOLLOW THESE INSTRUCTIONS.
YOU WILL NEED A THERMOMETER
Remove the shower hose from the
boom outlet of the thermostac valve.
With the Le handle posioned on the
38°C mark, turn the right handle to start
ow and place thermometer into the
running water.
If the temperature is less or more than
38°C turn o the ow then do as follows:
Remove Right handle, to expose Locang Ring (g 1)
38
2. LOCATING
RING
Note how the ridge of the locang ring is in line with
the number 38. (g 2)
Pull the locang ring o, but remember it will need to
be replaced later, in the same posion, with the ridge
in line with the number 38.
Turn on the right handle to start the ow, and place
the thermometer into the running water.
To obtain 38°C gradually rotate the spline in the
direcon it needs to be, to increase or decrease the
temperature with your ngers (g 4)
Once you have a delivered temperature of 38°C, turn
o the ow and replace the locang ring as per g 2.
Replace handle with the safety over ride buon in
line with the number 38. Replace shower hose to the
outlet.
3. SPLINE
1.
4.
THE THERMOSTATIC MIXING VALVE IS NOW FULLY COMMISSIONED
AND CALIBRATED TO 38°C .
PLEASE CONTACT US IF YOU HAVE ANY PROBLEMS
Page 12

TROUBLE SHOOTING
POOR FLOW OF WATER
• CHECK FOR ADEQUATE WATER PRESSURE
• CHECK FOR DEBRIS IN THE WATER INLETS
• CHECK FOR LIME SCALE BUILD UP. REMOVE THE MIXER /
THERMOSTAT CONTROL AND DESCALE IF NEEDED (IN HARD
WATER AREAS THIS MAY BE REQUIRED MORE OFTEN)
POOR TEMPERATURE CONTROL
TOO MUCH HOT OR COLD WATER
• CHECK WATER SUPPLY IS PROPERLY BALANCED
• CHECK FOR LIME SCALE BUILD UP. REMOVE THE MIXER /
THERMOSTAT CONTROL AND DESCALE IF NEEDED (IN HARD WATER
AREAS THIS MAY BE REQUIRED MORE OFTEN)
• CHECK WATER SUPPLY FOR BLOCKAGES, CLEAN FILTERS, CHECK
THAT INLETS ARE INSTALLED CORRECT I.E. HOT ON LEFT COLD ON
RIGHT.
• INSERTS ‘A’ WHERE NOT USED WHEN SCREWING ADAPTERS IN TO
BREECH.
• IF INCOMING PRESSURE IS ABOVE OR BELOW STATED GUIDELINES.
Page 13
ONLY HOT OR COLD WATER FROM MIXER OUTLET
• CHECK WATER SUPPLY FOR BLOCKAGES, CLEAN FILTERS, CHECK
THAT INLETS ARE INSTALLED CORRECT I.E. HOT ON LEFT COLD ON
RIGHT.
• REMOVE THERMOSTATIC CARTRIDGE AND CHECK CONDITION I.E.
SCALE OR DEBRIS. CLEAN FILTERS.
THE SHOWER VALVE WILL BE DAMAGED IF
INSTALLED WHERE WATER PRESSURE EXCEEDS OR
CAN EXCEED 500kPa. THE VALVE WILL CONTINUE TO
DRIP AND WILL BE BEYOND REPAIR AND WILL VOID
WARRANTY

TEMPERATURE
ADJUSTMENT
TO START THE SHOWER, ROTATE THE RIGHT HANDLE.
A FULL QUARTER TURN, IS FULL FLOW.
ROTATE IN THE OPPOSITE DIRECTION TO DECREASE OR STOP FLOW
THE BUTTON ON THIS HANDLE IS NOT FUNCTIONAL, AND IS FOR AESTHETICS ONLY.
USER INSTRUCTIONS
SAFETY OVERRIDE
STOP BUTTON
ON &
FLOW ADJUSTMENT
THE TEMPERATURE IS CONTROLLED BY ROTATING THE LEFT HANDLE.
FOR SAFETY REASONS, THE MIXED TEMPERATURE IS LIMITED TO 38°C
BY THE SAFETY OVERRIDE STOP BUTTON.
TO OBTAIN A HIGHER MIXED WATER TEMPERATURE, PRESS THE
OVERRIDE BUTTON AND ROTATE HANDLE TO 45°C MAX.
FOR A COOLER SHOWER THAN 38°C, ROTATE HANDLE IN THE OPPOSITE
DIRECTION. THE SAFETY BUTTON WILL AUTOMATICALLY RE-SET.
THE SURFACE TEMPERATURE OF THIS VALVE IS SAFE TO TOUCH OR
HOLD WHILST SHOWERING AND WILL GET NO HOTTER THAN 20°C WHEN
AT 38°C SETTING.
THE VALVE HAS AN INTERNAL SAFETY THERMAL SHUT-OFF
SEE PAGE 10 FOR DEAILS
Page 14
WHEN CLEANING CHROME PRODUCTS, USE ONLY A MILD DETERGENT,
RINSE AND WIPE DRY WITH A SOFT CLOTH. IDEALLY CLEAN AFTER EACH
USE TO MAINTAIN APPEARANCE.
NEVER USE ABRASIVE, SCOURING POWDERS OR SCRAPERS.
NEVER USE CLEANING AGENTS CONTAINING ALCOHOL,
HYDROCHLORIC ACID, SULPURIC ACID, NITRIC ACID, PHOSPHORIC ACID
OR ORGANIC SOLVENTS.
USE OF INCORRECT CLEANING PRODUCTS/ METHODS MAY RESULT IN
CHROME DAMAGE WHICH IS NOT COVERED BY THE MANUFACTURERS
GUARANTEE.

PRODUCT WARRANTY FOR AUSTRALIA
EFFECTIVE 1 MARCH 2018
Therm-Oz Showers Pty Ltd (ACN 605 703 231) (“we” or “us”) warrants that this product
(also referred to as “our goods”) will be free from all defects in materials and
workmanship for 5 years from the date of purchase.
Our liability under this warranty is limited at our option to repair or replacement of the
defective product or part, the cost of repair of the defective product or part or the
supply of an equivalent product or part, in each case if we are satisfied the loss or
damage was due to a defect in the materials or workmanship of the product or part.
All products must be installed as per our instructions and the applicable regulatory
authority, the National Construction Code Volume 3- Plumbing Code of Australia.
In Australia, our products come with guarantees which cannot be excluded under the
Australian Consumer Law. Nothing in the Terms attempts to modify or exclude the
conditions, warranties and undertakings, and other legal rights, under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the products repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. Any and all other warranties
or conditions which are not guaranteed by the Australian Consumer Law are expressly
excluded where permitted, except to the extent such warranties and conditions are
fully expressed in these Terms.
TERMS AND CONDITIONS FOR PRODUCT GUARANTEE
Defects
Page 15

INSTALLATION DATE………………………………………………..
INSTALLED BY:
PLUMBERS NAME……………………………………………………
COMPANY NAME…………………………………………………….
PLUMBERS LICENCE NUMBER…………………………………..
STAPLE YOUR RECEIPT TO THIS PAGE
Page 16
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









Limitaons






















