Thermo Scientific Smart Remote Contact User manual
User Guide
331676H03 • Revision A • 05/19/2020
Smart Remote Contact
IMPORTANT Read this instruction manual. Failure to follow the instructions in this manual can result in
damage to the unit, injury to operating personnel, and poor equipment performance.
CAUTION All internal adjustments and maintenance must be performed by qualified service personnel.
Material in this manual is for informational purposes only. The contents and the product it describes are
subject to change without notice. Thermo Fisher Scientific makes no representations or warranties with
respect to this manual. In no event shall Thermo be held liable for any damages, direct or incidental, arising
from or related to the use of this manual.
© 2020 Thermo Fisher Scientific Inc. All rights reserved.
Contents
Safety Instructions ....................................................... 1
Electrical Warning..................................................... 1
Battery Warning ....................................................... 1
Device Maintenance................................................. 2
Regulatory Information ................................................. 3
FCC Statements ...................................................... 3
IC Statements .......................................................... 3
Introduction ................................................................. 5
Package Contents.................................................... 5
Key Features............................................................ 6
What is Smart Remote Contact?.............................. 7
Architecture Overview .............................................. 7
Requirements and Recommendations...................... 8
Where to Find More Information? ............................. 8
Using the Smart Remote Contact ................................ 9
Placement for Best Wireless Performance................ 9
Mounting Kit............................................................. 9
AC Adapter .............................................................. 9
Battery ..................................................................... 9
Connecting to the Terminal ...................................... 10
Device Maintenance..................................................... 12
Non-replaceable Battery........................................... 12
Cleaning Instructions................................................ 12
Appendix 1 - Troubleshooting...................................... 13
Smart-Vue Pro Solution Installation Procedure ............. 14
Smart Remote Contact Set Up procedure in Web app. 18
Alert Configuration for Smart Remote Contact in Web
app .......................................................................... 18
WEEE Compliance....................................................... 20
Contact Information ..................................................... 24
Smart Remote Contact Safety Instructions | 1
Safety Instructions
Electrical Warning
The lightning flash with arrowhead symbol is intended to alert
the user to the presence of uninsulated “dangerous voltage”
within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to a person.
Battery Warning
IMPORTANT NOTE: Do not use this product for
protection or as part of an automated emergency
system or as for any other application that involves
protecting people and/or property. This product is
designed for use in environments where children are
not likely to be present. Customers and users of
Thermo Scientific products are responsible for
making sure that the product is fit for the intended
usage. Do not open the product casing and do not
disassemble or modify internal components in any
manner. Thermo Scientific products do not contain
any internal components that require user
intervention or repair. If the device shows signs of
improper operation, disconnect it immediately from
its power source or remove the battery and contact
Thermo Scientific technical services.
CAUTION: TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT OPEN OR REMOVE THE
PRODUCT CASING. NO USER-SERVICEABLE
PARTS INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
CAUTION: This product contains one non
rechargeable 3.6V battery. THE BATTERY IS NOT
REPLACEABLE. Any attempt to change the battery
or opening the product casing will void the
manufacturer warranty. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
Use only batteries recommended by Thermo
Scientific. Do not use a different type of battery,
such as rechargeable, alkaline and magnesium, or
use batteries of different brands, or even different
types of batteries of the same brand. Incorrect
batteries may cause the device to heat up and may
result in fire or battery liquid leakage. Never dispose
of batteries in fire. Do not charge regular batteries
that are not specifically rechargeable. When the
battery is low, or in case the battery-operated
device in question remains unused for a lengthy
period of time, remove the battery from the device in
order to avoid any risk of battery liquid leakage.
Never leave batteries within the reach of children. In
case of a battery leak, avoid all contact with the
liquid present on the batteries. Rinse with clear
water immediately in case the battery liquid comes
into contact with the eyes, mouth or skin. Contact a
doctor or emergency service immediately. Battery
liquid is corrosive and can damage vision or cause
blindness or chemical burns.
2 | Safety Instructions Smart Remote Contact
Device Maintenance
Non-replaceable Battery
The Smart Remote Contact runs on AC power (via the
provided 12 V adapter). The battery is only used to maintain
the wireless connection to send alerts, in case of an outage
on main power. The battery is installed in the unit prior to
delivery.
CAUTION: Do not attempt to disassemble the
device. There are no user serviceable parts inside.
CAUTION: Do not misuse the device. Follow
instructions on proper operation and only use as
intended. Misuse could make the device
inoperable, damage the device and/or other
equipment, or harm users.
CAUTION: Do not apply excessive pressure or
place unnecessary weight on the device. This could
result in damage to the device or harm to users.
CAUTION: Do not use this device in explosive or
hazardous environments unless the model is
specifically approved for such use. The device may
cause sparks. Sparks in explosive areas could
cause explosion or fire and may result in property
damage, severe injury, and/or death.
CAUTION: Do not expose your device to any
extreme environment where the temperature or
humidity is high. Such exposure could result in
damage to the device or fire.
CAUTION: Do not expose the device to water, rain,
or spilled beverages. It is not waterproof. Exposure
to liquids could result in damage to the device.
CAUTION: Do not place the device alongside
computer discs, credit or travel cards, or other
magnetic media. The information contained on
discs or cards may be affected by the device.
CAUTION: Using accessories, such as antennas,
that Thermofisher has not authorized or that are not
compliant with Thermofisher’s accessory
specifications may invalidate the warranty.
Smart Remote Contact Regulatory Information | 3
Regulatory Information
FCC Statements
FCC part 15 modular qualification
FCC IDs:
- Contains Bluetooth component 2AA9B04
- Contains LoRaWAN™ component XTLCMABZ
FCC ID XTLCMABZ
This paragraph pertains to 915 MHz Smart-Vue Pro™
wireless devices. This device complies with part 15 of the
FCC rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
FCC RF Radiation Exposure
Statement
This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. In order to avoid the
possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna should not be less than
20 cm (8 inches) during normal operation. End users must
follow the specific operating instructions for satisfying RF
exposure compliance. This transmitter must not be
co-located or operating in conjunction with any other antenna
or transmitter.
IC Statements
Industry Canada RSS-210 modular
qualification
IC:
- Contains Bluetooth component 12208A-04
- Contains certified LoRa Module
IC ID: 9337A-CMABZ
This paragraph pertains to 915 MHz wireless. This device
complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two
conditions:
1. This device may not cause interference.
2. This device must accept any interference, including
interference that may cause undesired operation of the
device. Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio
interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary
for successful communication.
CE - Conformity with
European Regulations
This paragraph pertains to 868 MHz
wireless. The Thermo Scientific product
(contains Bluetooth component BMD-
300, LoRa component CMWX1ZZABZ) is
compliant with the essential requirements
and other relevant requirements of the
following standards and/or normative documents.
• Directives:
• 2014/53/EU Radio Equipment Directive (RED)
• 2014/30/EU EMC Directive
• 2014/35/EU Low Voltage Directive
• 2011/65/EU and the amendment of (EU) 2015/863
Restriction of Hazardous Substances Directive
• In application of the following standards
• ETSI EN 300 220-2 V3.1.1
• EN 301 489-1 V2. 2.1
• EN 301 489-3: V2.1.1
• EN 301 489-17 V3. 2.1
• EN 300 328 V2. 2.2
• UL/CSA 61010-1: 2012 3rd edition and
• IEC/EN 61010-1: 2010 3rd edition
4 | Regulatory Information Smart Remote Contact
RoHS Compliance
The wireless device is in compliance with the
restriction of the use of certain hazardous
substances in electrical and electronic equipment
RoHS Directive 2011/65/EU and the amendment
of (EU) 2015/863. Do not dispose of this product with
household trash. Thermo Scientific recycles this product
under certain conditions. Contact us for more information.
CAUTION: Any changes or modifications not
expressly approved by Thermo Scientific could void
the user's authority to operate the equipment.
Smart Remote Contact Introduction | 5
Introduction
This guide describes how to prepare your device up for use
with the Smart-Vue Pro wireless monitoring system.
The Smart Remote Contact relay offers the ideal interface
between your Smart-Vue Pro LoRa-based monitoring system
and your building’s alert management system.
Configured in the Smart-Vue Pro web application as part of
your alert strategy, this device is then wired to the Smart
Remote Contact inputs on standard control panels and
equipment.
If an alarm occurs in your monitoring solution, such as a
technical problem or unexpected sensor reading, Smart-Vue
Pro sends the signal wirelessly via LoRa to the Smart Remote
Contact device, which opens or closes its relay to trigger
alerts according to your needs.
The Smart Remote Contact provides two separate outputs,
which can each be configured as “normal open” or “normal
closed”. In case of a power outage, the backup battery
maintains the LoRa connection in order to inform the
monitoring system.
Note: Detailed configuration instructions and software
settings are provided in the Smart-Vue Pro Web Application
User Guide available in the Help section of the web
application.
Package Contents
• Smart Remote Contact and antenna.
• AC power adapter with 1.5 meter (about 5 ft.) cable and
4 international plug sizes;
100 - 240 V (50/60 Hz) AC 12 V DC – 1.0 A.
• Mounting kit with screws and 2-sided Velcro®tape.
6 | Introduction Smart Remote Contact
Key Features
Table 1. Key Features
Applications • Integrates Smart-Vue Pro alarms into existing alert systems with Smart Remote Contact
inputs.
Compatibility • For use with Smart-Vue Pro LoRa-based monitoring solutions.
Outputs • Two simultaneous Smart Remote Contact outputs, configurable as “normal open” or
“normal closed”.
Connectivity
• LoRa long-range wireless technology (range up to 16 km/10 miles line-of-sight(1)).
• Bluetooth®Low Energy for wireless firmware upgrade.
Push-button
• A long press (> 3 seconds) on the button tests the network connectivity with Smart Vue
Pro web server.
• During test the LED will blink GREEN/RED and if test passes, then it remains GREEN. If the
test fails, it is indicated as RED.
Power supply
• 100 - 240 V AC, 1.0 A auto-switching power adapter.
• International plugs (included)
• 1.5 meter (about 5 ft.) cable
Battery
• 3.6 V backup battery
• Non-rechargeable, non-replaceable
• Maintains LoRaWAN connectivity to notify system in case of power outage.
• Relay behavior configurable in case of power outage.
Electrical • Max. relay power: 84 W
• Breaking capacity: 42 V AC / 2 A
Operating conditions • 0°C to +60°C (32°F to 140°F)
• 0 to 90% RH (non-condensing)
Storage conditions • -10°C to +60°C (14°F to 140°F)
• 0 to 99.99% RH (non-condensing)
Casing • Indoor use only
• ABS plastic
Mounting & installation • Mounting kit for use with screws or Velcro®
• Max. mounting height < 2 meters
Dimensions • 102 x 54 x 30 mm (4 x 2.1 x 1.2 in.)
Weight • 122 g (4.3 oz.) with antenna and battery
Certifications • CE, FCC, IC
Smart Remote Contact Introduction | 7
What is Smart Remote
Contact?
Smart Remote Contact are used to raise alerts if alarm
conditions is detected in your Smart-Vue Pro wireless
monitoring system. Alarms can be configured in the Smart-
Vue Pro web application for any or all your end-point modules
and/groups.
For example, you can configure a data logger to trigger an
alarm if the temperature exceeds or drops below a specified
limit. The alarm limits and values depend on the type of data
logger you are using. The contacts in the unit are open or
closed when an alarm is detected by the web platform.
Figure 1. Smart Remote Contact Controller
Antenna Connection
Terminal
Test
8 | Introduction Smart Remote Contact
Architecture Overview
Smart Remote Contact connect wirelessly to your LoRa
receiver, just as the other wireless data loggers in your
network:
Figure 2. Smart-Vue Pro web monitoring platform
The Smart-Vue Pro web monitoring platforclickm triggers the
Smart Remote Contact wirelessly when it detects an alarm
condition on an end-module or repeater.
Requirements and
Recommendations
For the purposes of this installation guide we assume that:
• Your access to the Smart-Vue Pro web platform and
application is configured and you have appropriate
access rights to configure devices in the system.
• LoRa wireless coverage is available at the location where
you will be using the Smart Remote Contact device.
General Requirements and
Recommendations
• For safety reasons, the Smart Remote Contact device
should be mounted less than 2 meters (about 6.5 feet)
from the floor.
• The AC adapter used for your wireless Smart Remote
Contact device should be plugged into an uninterruptible
power supply (UPS).
• Weekly manual system testing should be performed as
defined in your Standard Operating Procedure (SOP).
• Thermo Fisher Scientific recommends Installation and
Operational Qualifications (IQ/OQ) be performed before
initial use.
Where to Find More
Information?
The use and operation of your Smart Remote Contact device
is described in the Smart-Vue Pro web application user guide.
You may click Help ->Online Help ->User guides to open it
directly from the web application interface.
Smart-Vue
Pro
LoRaWan
enabled
dataloggers
Smart
Remote
Contact
Smart-Vue Pro
LoRaWAN
gateway
Smart-Vue
Pro Cloud
Smart-Vue Pro
web application
Customer
Service
Smart Remote Contact Using the Smart Remote Contact | 9
Using the Smart Remote Contact
This section assumes that your access to the Smart-Vue Pro
web platform and application is configured and you have
appropriate access rights to configure devices in the system.
You will need application manager rights to access certain
configuration options.
Placement for Best
Wireless Performance
For optimal operation, follow these recommendations when
physically placing your device:
• Do not place the Smart Remote Contact device within
40 cm (16”) of another module or wireless device.
• Make sure the wireless module is not placed on an
electrical conduit or cable tray (such as for computer
network cables).
• For best results, place the module so that it faces the
general direction of the receiver antenna if possible.
• Keep about 20 cm (8”) of clear space around the module.
For example, a module that is “stuck” between two
refrigerators may not communicate effectively.
• Place your Smart Remote Contact device where people
will not bump into it or unplug it (no more than 2 meters
(6.5 ft.) from the floor).
• To ensure that the AC adapter does not get unplugged
accidentally, use a power socket that is also elevated
from the floor and/or shield the cord in a protective
conduit that is fixed to the wall (or within the wall).
The Smart Remote Contact is a critical device in your wireless
monitoring system. Therefore, we recommend that you keep
it plugged it into an uninterrupted power supply or safety plug.
Mounting Kit
1. For strong adhesion, wipe and dry the back of the Smart
Remote Contact and the mounting surface on which you
intend to place the unit (no higher than
2 meters / 6.5 feet from the floor).
2. Magnet: Remove the adhesive backing and attach the
magnet to the unit. Place the unit on a metallic surface.
Screws: Screw the mounting bracket onto the surface,
then clip the Smart Remote Contact into place on the
bracket.
AC Adapter
1. Plug the AC adapter into the Smart Remote Contact as
shown below. The plug should slide firmly into the socket
on the device.
Figure 3. Plug the AC adapter
2. Plug the AC adapter into an uninterrupted power supply
or wall outlet, a LED next to plug shall be turned ON in
GREEN.
3. When operating on battery, the LED turns to RED.
4. After 1 minute operation on battery, device shall turn OFF
by emitting a notification to webapp.
CAUTION: For safety reasons, the Smart Remote
Contact should be mounted less than
2 meters (about 6.5 feet) from the floor.
WARNING: Do not open the product casing. There
are no user-serviceable parts inside. Opening the
casing voids the manufacturer warranty.
10 | Using the Smart Remote Contact Smart Remote Contact
Battery
The battery in the Smart Remote Contact is used to send an
“AC unplugged” event to the Smart-Vue Pro Web Application.
Once the device sends the unplug event to the Smart-Vue
Pro Web application, the device will go into sleep mode until it
is connected to AC power.
A communication failure alarm will be triggered if data from
the Smart Remote Contact is not received by the Smart-Vue
Pro Cloud server after a defined time interval as configured in
the Smart-Vue Pro Application, with or without the AC
adapter connected to the Smart Remote Contact. In case of a
low battery, the “low battery” event is generated by the Smart
Remote Contact and is sent to the Smart-Vue Pro Web
application. In normal use, when the device is plugged into
AC power, the battery will not discharge. Battery life is
extended as long as the device is plugged into AC power.
Connecting to the Terminal
Smart Remote Contact devices are used to trigger alerts
using one or two external devices, if alarm conditions are
detected in your Smart-Vue Pro wireless monitoring system.
Alarms and Alerts can be configured in the Smart-Vue Pro
web application.
For example, you can configure a data logger to trigger an
alarm, if the temperature exceeds or drops below a specified
limit. The alarm limits and values depend on the type of data
logger you are using. The Smart Remote Contact receives
wirelessly via the LoRa network when an alarm is detected by
the system, and then triggers the appropriate action on the
connected device(s).
Figure 4. Smart Remote Contact Terminals
The Smart Remote Contact can control two connected
devices independently, as configured in the Smart-Vue Pro
web application.
Terminal Wiring
The terminal is wired as follows (the images are shown in the
Smart-Vue Pro Web application):
Figure 5. Terminal Wiring
Connect the wires of your external devices to the terminal
poles as appropriate.
Blocks & states Wiring
Selected:
Trigger relays when power supply is unplugged
Normally open
Normally closed
Not selected:
Trigger relays when power supply is unplugged
Normally open
Normally closed
Smart Remote Contact Using the Smart Remote Contact | 11
Considerations for “normal
open” and “normal closed”
Use the Smart-Vue Pro web application to configure the
“normal open” and “normal closed” states illustrated in the
above table (Infrastructure Remote contact Show
connections).
The two logical states are defined as part of your Smart-Vue
Pro monitoring solution:
•Normalstate
•Alarmstate
Check the Smart-Vue Pro web application user guide for
more details. You may click Help->Online Help->User
guides to open it directly from the web application interface.
Cleaning Instructions
You may occasionally need to clean your Smart Remote
Contact device, depending on conditions at your site. Here
are some recommendations and guidelines for cleaning:
1. Always unplug the device from its AC power source
when cleaning with any type of liquid.
2. Clean the module using a soft cloth lightly moistened with
water, a detergent or isopropanol alcohol.
3. Do not use any aggressive cleaning agents or scratching
cleansers that might damage your Smart Remote
Contact.
4. Do not submerse the unit in any liquid, as the casing is
not waterproof.
CAUTION: The two blocks (1-2-3 and 4-5-6) may
be cabled differently from each other.
For example, with Trigger relays when power
supply is unplugged selected, 1-2-3 may be cabled
for “Normally open” and 4-5-6 may be cabled for
“Normally closed”.
12 | Appendix 1 - Troubleshooting Smart Remote Contact
Appendix 1 - Troubleshooting
When will the bottom test LEDs blink at the bottom
side?
When a Lora communication is in progress, the LED related
to Test shall blink.
How do we configure the Smart Remote contact?
Smart remote contact shall be added in the Webapp. Refer
Webapp user guide for configuration details.
From where do we get the input commands to smart
remote contact, so that relay is triggered?
When Smart-Vue Pro Webapp detects a new alarm, then
webapp sends the information to Smart remote contact via
Lora, if the smart remote contact is configured in alerts rules
in webapp.
Can we configure the relay outputs to specific alarms?
Yes, this configuration will be done in Smart-Vue Pro webapp.
We can configure the 2 relays i.e., one relay shall be used for
technical alarms and one relay for limit alarms.
Smart Remote Contact Smart-Vue Pro Solution Installation Procedure | 13
Smart-Vue Pro Solution Installation
Procedure
1. Ensure Smart-Vue Pro Quatro is connected with sensors
and sensor value is displayed in Show sensors screen.
For Example: Smart Sensor value displayed shows
sensors screen.
Figure 6. Sensor Screen
2. Ensure LoRaWAN is ON in Smart-Vue Pro Quatro.
In Smart Vue Pro Quatro device, Click Menu
Advanced give the code which is set in Web app
which is added by user during configuring the user
setting i.e., Pin code set in web app by the user or by
default it is 000000. Then in Advanced, once a valid code
is entered, select the LoRaWAN select ON option from
ON/OFF to enable LoRaWAN connectivety.
3. Then in Menu Advanced LoRaWAN Network,
select the Thermo Scientific option and for on premise
installation select “custom”.
Figure 7.
4. After this you need to select the country from the drum
and save.
5. In Thermofisher LoRa web browser page, Configure the
Network in Smart-Vue Pro LoRaWAN settings to
communicate to Cloud. Refer Smart-Vue Pro LoRaWAN
User guide section explaining the setting up of different
networks like WiFi and Ethernet.
14 | Smart-Vue Pro Solution Installation Procedure Smart Remote Contact
a. Ethernet Configuration:
Click Setup Network Interfaces Options (Edit) for
“eth0” (1).
Figure 8. Ethernet Configuration Page
b. WiFi Configuration:
• WirelessWi-Fi as WANadd the Network and
select the enabled option and submit the settings to
save.
• To save the settings, save and restart to be selected.
Figure 9. WiFi Configuration Page
c. Press “Test LoRaWAN Server” in Smart-Vue Pro
LoRaWAN page after infrastructure is added in webapp.
(This only works once you configure your network
properly (as described in the Setting section of Smart-Vue
Pro LoRaWAN user Guide).
Figure 10. LoRaWAN Connectivity Page
6. Configuration in web app:
a. In Data loggers page, add the Data logger name (Smart-
Vue Pro Quatro) which is under test.
Figure 11. Create Data Logger
Smart Remote Contact Smart-Vue Pro Solution Installation Procedure | 15
7. Ensure data logger is added.
8. In Sensor page, verify the associated sensor serial
number shown.
Figure 12. Sensor Serial number display
9. In Infrastructure, add the LoRaWAN details.
Figure 13. Create Infrastructure
10. To add a gateway, in serial number field, add the node id
mentioned on the Gateway label.
Figure 14. Enter node id
11. To add a Smart Remote contact, in serial number field,
add the required serial number.
Figure 15. Fill the details
12. Create an equipment to link the device and its sensors,
which are under test.
13.
Figure 16. Create an equipment
16 | Smart-Vue Pro Solution Installation Procedure Smart Remote Contact
14. For adding sensor to equipment, open the particular
equipment created and click + in equipment details page
under sensor.
Figure 17. Associating Sensor
15. After successfully adding the equipment, device and
testing the Lora coverage on SVP Quatro, start the data
logging from either Equipment page or Data logger page
by click the play icon.
15. From Equipment page, click start data logging.
.
Figure 18. Logging from Equipment Page
Or you can start from Data logger page.
Figure 19. Starting from Data logger Page
17. We can see the equipment thumbnail in Watch Mode
when data logging is in progress.
Note: For more detail refer the user guides of the module.
Figure 20. Watch mode in progress
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