THERMOROSSI CIAO User manual

Pg. 2
INDEX
“EC” DECLARATION OF CONFORMITY MODEL CIAO ........................................................................... 0
“EC” DECLARATION OF CONFORMITY MODEL 2000............................................................................ 0
1 - INTRODUCTION.................................................................................................................................. 0
1.1 GENERAL GUIDELINES.................................................................................................................................. 0
1.2 SAFETY GUIDELINES ..................................................................................................................................... 0
1.2.1 RECOMMENDATIONS.............................................................................................................................................................0
1.2.2 GENERAL WARNINGS............................................................................................................................................................0
1.3 TRANSPORTATION AND STORAGE............................................................................................................. 0
2 – TECHNICAL CHARACTERISTICS*..................................................................................................... 0
2.1 MODEL CIAO ................................................................................................................................................... 0
2.2 MODEL 2000 .................................................................................................................................................... 0
3 – GENERAL DESCRIPTION................................................................................................................... 0
3.1 OPERATING TECHNOLOGY .......................................................................................................................... 0
3.2 THE PELLET .................................................................................................................................................... 0
3.3 THE FEEDBOX............................................................................................................................................... 0
4 - INSTALLATION.................................................................................................................................... 0
4.1 APPLIANCE LOCATION................................................................................................................................. 0
4.2 GLUING THE SLIDING COVER MODEL 2000 ............................................................................................... 0
4.3 MOUNTING THE CASING OF MODEL 2000 .................................................................................................. 0
5 – DESCRIPTIONS OF CONTROLS........................................................................................................ 0
5.1 DESCRIPTION OF THE CONTROL PANEL AND BACK PANEL.................................................................0
5.1.1 DESCRIPTION OF THE CONTROL PANEL............................................................................................................................0
5.1.2 BACK PANEL...........................................................................................................................................................................0
5.2 DAY AND TIME SETTING............................................................................................................................... 0
5.3 ON/OFF PROGRAMMING .............................................................................................................................. 0
5.4 OPERATING LEVEL SETTING...................................................................................................................... 0
6 – USE OF THE APPLIANCE................................................................................................................... 0
6.1 SWITCHING ON THE HEATER ....................................................................................................................... 0
6.2 COMBUSTION AND VENTILATION ADJUSTMENTS.................................................................................... 0
6.3 INFRARED REMOTE CONTROL .................................................................................................................... 0
7 – ROOM TEMPERATURE THERMOSTAT / CHRONOTHERMOSTAT (not supplied) ........................... 0
7.1 OPERATING WITH THE ROOM TEMPERATURE THERMOSTAT (not supplied) ..................................... 0
7.2 OPERATING WITH THE ADDITIONAL CHRONOTHERMOSTAT (not supplied)....................................... 0
8 - CLEANING AND MAINTENANCE........................................................................................................ 0
8.1 FOREWORD..................................................................................................................................................... 0
8.2 CLEANING AND MAINTAINING THE APPLIANCE ....................................................................................... 0
8.3 REPLACING THE BATTERY OF THE REMOTE CONTROL.........................................................................0
8.4 REPLACING THE BATTERY OF THE CONTROL PANEL FOR MODEL CIAO............................................0
8.5 REPLACING THE BATTERY OF THE CONTROL PANEL FOR MODEL 2000............................................. 0
9 – SMOKE DISCHARGE TUBE AND VENTILATION OF THE ROOMS................................................... 0

Pg. 3
9.1 FOREWORD..................................................................................................................................................... 0
9.2 ROOM VENTILATION...................................................................................................................................... 0
9.2.2 VENTILATION OF THE ADJACENT ROOMS.......................................................................................................................... 0
9.2.1 SINGLE OR MULTIPLE VENTILATION DUCTING.................................................................................................................. 0
9.3 SMOKE OUTLET.............................................................................................................................................. 0
9.3.1 CHIMNEY TYPES..................................................................................................................................................................... 0
9.3.2 FLUE OUTLET / FLUE SYSTEM COMPONENTS ...................................................................................................................0
9.3.3 CONTROLS PRIOR TO INSTALLING THE APPLIANCE ........................................................................................................0
10 – ALARMS 0
11 - ELECTRICAL WIRING........................................................................................................................0
12 - INFORMATION FOR THE SKILLED TECHNICIAN.............................................................................0
12.1 MAIN COMPONENTS AND THEIR POSITION............................................................................................. 0
12.2 GUIDELINES FOR CORRECT INSTALLATION........................................................................................... 0
12.3 TROUBLESHOOTING CAUSE-SOLUTION............................................................................................... 0
13 – SPARE PARTS - MODEL CIAO.........................................................................................................0
13.1 MAIN COMPONENTS AND THEIR POSITION 1/5....................................................................................... 0
13.2 MAIN COMPONENTS AND THEIR POSITION 2/5....................................................................................... 0
13.3 MAIN COMPONENTS AND THEIR POSITION 3/5....................................................................................... 0
13.4 MAIN COMPONENTS AND THEIR POSITION 4/5....................................................................................... 0
13.5 MAIN COMPONENTS AND THEIR POSITION 5/5....................................................................................... 0
14 – REPAINTING OF THE CASING MODEL CIAO..................................................................................0
14.1 FOREWORD................................................................................................................................................... 0
14.2 DISMANTLING THE SIDE PANELS AND FRONT GLASS.......................................................................... 0
14.3 DISMANTLING THE STOVE BODY AND CASING ...................................................................................... 0
15 – SPARE PARTS - MODEL 2000..........................................................................................................0
15.1 MAIN COMPONENTS AND THEIR POSITION 1/3....................................................................................... 0
15.2 MAIN COMPONENTS AND THEIR POSITION 2/3....................................................................................... 0
15.3 MAIN COMPONENTS AND THEIR POSITION 3/3....................................................................................... 0

Pg. 4
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
“EC” DECLARATION OF CONFORMITY MODEL CIAO
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Pg. 5
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
“EC” DECLARATION OF CONFORMITY MODEL 2000

Pg. 6
1 - INTRODUCTION
1.1 GENERAL GUIDELINES
This installation, use and maintenance guide is an integral and essential part of the product and must be kept by the user. Before
commencing with the installation, use and maintenance of the product, carefully read all the instructions contained in this booklet.
All local, national and European regulations regarding the installation and use of the appliance must be met. The Manufacturer
recommends carrying out all the maintenance operations described in this manual.
This appliance must only be used as intended by the manufacturer. Any other use is considered incorrect and therefore hazardous;
consequently, the user shall be totally liable for the product if used improperly. Installation, maintenance and repairs must be carried
out by professionally qualified personnel, professionally certified according to Decree no. 37 of 22 January 2008 and in compliance
with current regulations and in accordance with the instructions provided by the manufacturer of the appliance. In case of repairs
only original spare parts supplied by the manufacturer must be used. Incorrect installation or poor maintenance could injure or
damage people, animals or things; in this case the manufacturer shall be relieved of all responsibility.
Before beginning any cleaning or maintenance operation switch off the appliance, turn the switch installed at the back of the stove
to the OFF position and disconnect the plug from the electrical power socket. The product must be installed in locations suitable for
fire-fighting and furnished with all the services (power and outlets) which the appliance requires for a correct and safe operation.
Any repairs or actions carried out on any systems, components or internal parts of the appliance, or on any of the accessories
supplied with it, that are not specifically authorised by Thermorossi S.p.A, will automatically void the warranty and the
manufacturer's responsibility, pursuant to D.P.R. 224 of 24/05/1988, art. 6/b.
Keep this manual in a safe place that is easily accessible to all users: consequently, the user shall be totally liable for the product if
used improperly. If the appliance is sold or transferred to another user ensure that the guide is handed over with it.
Thermorossi S.p.A. retains copyright on theses service instructions. These instructions may not be reproduced or communicated to
third parties or used in any other way without the necessary authorisation.
1.2 SAFETY GUIDELINES
PERSONAL INJURY
This safety symbol identifies important messages throughout the manual. Read the information marked by
this symbol carefully as non-observance of this message can cause serious injury to persons using the
appliance.
DAMAGE TO PROPERTY
This safety symbol identifies messages or instructions that are fundamental for the heater and system to
function well.
To avoid serious damage to the heater adhere strictly to these instructions.
INFORMATION
This symbol indicates important instructions for good functioning of the heater. If this information is not
correctly observed, the performance of the heater will not be satisfactory.
1.2.1 RECOMMENDATIONS
Before using the appliance, carefully read every section of this instruction manual as knowledge of the information
and the regulations contained in it are essential for a correct use of the appliance.
The entire operation concerning the connection of the electric panel must be carried out by expert personnel; no
responsibility will be accepted for damages, even to third parties, if the instructions for installation, use and
maintenance of the appliance are not followed scrupulously. Modifications made to the appliance by the user or on
his behalf, must be considered to be under his complete responsibility. The user is responsible for all the operations
required for the maintenance of the appliance before and during its use.
1.2.2 GENERAL WARNINGS
Caution: the appliance must be connected to a system provided with a PE conductor (in compliance with the
specifications of 73/23/EEC, 93/98/EEC, concerning low voltage equipment).
Before installing the appliance check the efficiency of the earth circuit of the power supply system.
Caution: the power supply line must have a section which is suitable for the power of the equipment. The cable
section must in any case be no less than 1.5 mm². The stove must be powered with 220-240 V voltage and 50 Hz.
Voltage variations greater than 10% of the nominal value can cause irregular operation or damage the electrical
device. Position the appliance so that the electric power plug is easily accessible. Ensure that a suitable differential
switch is installed upstream from the equipment.

Pg. 7
Your heater has obtained the CE marking and has been made to run for 1 hour to check that it functions correctly.
The product must not be used by children, by persons with physical or mental impairments, by persons who are not familiar with the
instructions for use and maintenance of the product (the instructions are found in this booklet).
CAUTION: Before each use make sure that the burner is clean and positioned correctly in its lodging, check that the ash pans are
clean and shut tight and check that the firebox door is locked.
WARNING: the door must always remain shut tight when the heater is operating. It is strictly forbidden to open the door while the
heater is in operation. While the heater is in operation the smoke exhaust pipes and the heater can reach extremely high
temperatures: do not touch them! Do not expose your body to hot air for long, do not overheat the room in which the appliance is
installed, as these actions could cause health problems. Do not expose plants or animals directly to the hot air flow as this could
have noxious effects on them. It is strictly forbidden to use any type of fuel (liquid, solid...) to light the appliance: the appliance must
light up automatically as designed and described in this installation, use and maintenance booklet; In this regard, it is strictly
prohibited to pour pellets (or other material) directly into the brazier. Do not place non-heat resistant or inflammable or combustible
objects in the vicinity of the heater: keep them at a suitable distance. Do not place wet clothing to dry on the appliance. When using
a clothes horse, keep at a suitable distance. It is strictly prohibited to disconnect the heater from the electrical power mains.
Warning: do not wet the appliance and do not touch the electrical parts with wet hands. Never vacuum hot ash: this
could damage the vacuum device. All the cleaning operations described in this manual must be carried out when the
appliance is cold.
Caution! Warning for Swiss users
Refer to the local cantonal regulations imposed by the Fire Department (Mandatory signalling and safety distances )
and the Note concerning installation of heaters issued by the Association of Cantonal Fire Agencies (VKF - AEAI).
1.3 TRANSPORTATION AND STORAGE
TRANSPORTATION AND HANDLING
The heater body must always be in a vertical position when handled and exclusively by means of trolleys. Take special care to
protect the electric panel, the glass, and all the fragile parts from mechanical impact which could damage them and their correct
functioning.
STORAGE
The heater must be stored in a humid-free environment and sheltered from the weather; it is inadvisable to store the heater directly
on the floor. The Company denies all responsibility for damage caused to wood floors or floors made from any other material.
It is inadvisable to store the heater for long periods of time.
2 – TECHNICAL CHARACTERISTICS*
2.1 MODEL CIAO
CIAO
Height (mm) 1015
Depth (mm) 588
Length (mm) 481
Weight (Kg) 103
Maximum power at firebox (kW) 2.9/7.45
Rated power min./max. (kW) 2.5/6.39
Min/max consumption (Kg/h) 0.60/1.54
Ø smoke exhaust pipe (mm) 80
Min. draught at rated power (Pa) 12
Min. draught at reduced power (Pa) 10
Tank capacity (Kg) approx. 14
Average smoke temperature at rated power (°C) 184
Average smoke temperature at reduced power (°C) 102.9
Smoke flow at rated power (g/sec) 6
Smoke flow at reduced power (g/ sec) 4.5
Efficiency at rated power (%) 85.8
Efficiency at reduced power (%) 86.26
CO concentration in exhaust gas with 13% O2 at rated
power (mg/M3) 94.1
CO concentration in exhaust gas with 13% O2 at rated
power (mg/M3) 314.2
Power supply voltage and frequency 220 V 50 HZ
Max electrical consumption 1.18 A – 271 W
Min electrical consumption 0.29 A – 66 W
Room heating capacity cubic metres 189**
588
481
1015
588
331
170

Pg. 8
2.2 MODEL 2000
2000
Height (mm) 928
Depth (mm) 469
Length (mm) 418
Weight (Kg) 103
Maximum power at firebox (kW) 2.9/7.45
Rated power min./max. (kW) 2.5/6.39
Min/max consumption (Kg/h) 0.60/1.54
Ø smoke exhaust pipe (mm) 80
Min. draught at rated power (Pa) 12
Min. draught at reduced power (Pa) 10
Tank capacity (Kg) approx. 14
Average smoke temperature at rated power (°C) 184
Average smoke temperature at reduced power (°C) 102.9
Smoke flow at rated power (g/sec) 6
Smoke flow at reduced power (g/ sec) 4.5
Efficiency at rated power (%) 85.8
Efficiency at reduced power (%) 86.26
CO concentration in exhaust gas with 13% O2 at rated
power (mg/M3) 94.1
CO concentration in exhaust gas with 13% O2 at rated
power (mg/M3) 314.2
Power supply voltage and frequency 220 V 50 HZ
Max electrical consumption 1.18 A – 271 W
Min electrical consumption 0.29 A – 66 W
Room heating capacity cubic metres 189**
* All the data are based on the heater fuelled with Austrian standard ÖNORM M 7135 type-approved pellets.
** It is important to take into consideration the fact that the heatable volume is greatly influenced by the insulation of the
house (energy class of the building) and by the position of the appliance in the planimetry of the house, therefore the
indicated values may vary, even significantly.
3 – GENERAL DESCRIPTION
3.1 OPERATING TECHNOLOGY
Your heater has been built to fully satisfy all your heating and practical requirements. Top-grade components and functions
managed with microprocessor technology guarantee high reliability and optimal performance.
3.2 THE PELLET
The heater is fuelled by pellets, that is, cylinders of compressed sawdust; this allows you to fully enjoy the heat of the flame without
having to manually stoke the combustion.
The pellets have a 6 mm diameter and a maximum length of 15 mm. They have a maximum moisture content of 8%; thermal value
4000/4500 Kcal/Kg and density of approx. 620-630 Kg/m³.
It is strictly forbidden to use any pellet type other than that specified above. The use of fuel that does not comply with the
above specifications not only immediately invalidates the warranty for the appliance but can also create dangerous
situations. Do not use the appliance as an incinerator, at the risk of voiding the warranty.
3.3 THE FEEDBOX
The feedbox is situated in the top part of the appliance. The load capacity specified in the technical data can vary
according to the specific weight of the pellets.
Take special care when loading the tank as the screw feeder at its base is in motion. Take care when topping up with
fuel as the loading area can get very hot.
Only pellets that comply with the specifications listed above must be fed into the tank; never insert foreign objects into
the tank.
Attention: when loading the pellets into the tank take care not to drop any in the inner parts of the appliance, as this
could cause live flames inside the appliance.
The manufacturer recommends emptying the tank and vacuuming the screw feeder zone once a month and during
the summer period. The appliance is designed to run on pellet fuel. Use of other combustible materials in the tank
and/or combustion chamber is strictly prohibited.
928
418
469
928
454
198
O
80
139

Pg. 9
4 - INSTALLATION
4.1 APPLIANCE LOCATION
Follow the general guidelines set out in paragraph 1.1 to the letter. Keep in mind that the flooring of the room in which
the appliance is to be installed must withstand the combined weight of the appliance and the pellets contained in the
tank.
CAUTION: The appliance must be installed in a room with adequate ventilation. The appliance must be positioned at
a minimum safe distance from walls and furnishings. If inflammable items are positioned near the appliance
(matchboarding, furniture, curtains, wall hangings, sofas, etc...), this gap must be increased considerably. The
recommended minimum distances are illustrated in Figure 1. If the flooring is made of wood or any other combustible
material, it is recommended to install a fireproof floor protector plate between the appliance and the floor. Installation
in the vicinity of heat-sensitive materials is only permitted if suitable insulating and fireproof protection is placed
between the object and the appliance (ref. Uni 10683). Failure to observe this instruction will immediately invalidate
the warranty.
The installer must issue a certificate of conformity for the installation which includes the design plans and the
following documents:
a) Report containing the type of materials utilised.
b) Project as defined in Article 5 of Ministerial Decree n°37 22 January 2008.
c) Drawing of the finished installation.
d) References to existing partial or previous declarations of conformity (e.g. electrical wiring).
e) Copy of the certificate of recognition of the professional technical qualifications.
These documents must, by law, be kept together with the
use and maintenance guide. The customer is responsible
for verifying, directly or indirectly, that the installation has
been carried out to perfection in accordance with relevant
regulations in force. Do not install the appliance in
unsuitable rooms such as bedrooms, bathrooms, garages
and/or lock-ups. It is forbidden to place the appliance in
environments with an explosive atmosphere.
ATTENTION , the stove is not simply a household
appliance: if the instructions set out in this booklet are not
followed and/or if installation of the appliance is not
executed perfectly and/or the provisions in force are not
strictly complied with dangerous conditions could arise for
both objects and persons.
LEGENDA KEY
Figura 1 Figure 1
ISOLANTE TERMICO HEAT INSULATING MATERIAL
T ispezionabile Inspectable Tee element
200/450 mm se materiale combustibile 200/450 mm if the material is combustible
4.2 GLUING THE SLIDING COVER MODEL 2000
To glue the ceramic cover on the sliding support,
apply silicone to the surface of the sliding support
as illustrated in the figure. The silicone must be the
type that is suitable for high temperatures (>200°
C).
Position the ceramic cover with the underside on
the sliding support and centre the ceramic with the
body of the heater, making sure that the
movement does not interfere with other heater
parts.
Exert a light pressure with both hands on the
ceramic to compress the silicone.
Check again that the ceramic is centred with the
body of the heater and wait at least 24h before
moving the sliding cover on the appliance in order
to allow the silicone to cure. If the room
temperature drops below 18°, wait 48 hours for the
silicone to cure completely.
200mmsematerialecombustibile
450mmsematerialecombustibile
ISOLANTETERMICO
200m
m
sem
ate
rialecom
bu
stibile
450mmsematerialecombustibile
Tispezionabile
Figura 1
SILICONE SILICONE
SILICONE SILICONE

Pg. 10
4.3 MOUNTING THE CASING OF
MODEL 2000
Once the heater had been positioned and the
mounting feet adjusted, proceed to mount the
casing.
Attach the plates A to the left and right side
panels with the supplied screws C. Position the
left and right kickplates D on their respective sides and fix with screws E and F. Tighten the centring screw G in the kickplate with
the smallest hole.
Position the side panels F, previously assembled, on the stove body by matching up the slots G with the tabs H on the base.
Secure the side panels with screws I and screws L.
5 – DESCRIPTIONS OF CONTROLS
5.1 DESCRIPTION OF THE CONTROL PANEL AND BACK PANEL
5.1.1 DESCRIPTION OF THE CONTROL PANEL
There are two main control pushbuttons marked with the symbol of the flame (1) and with the ventilation symbol (2) respectively.
The flame button (1) sets the heater power, there are five possible power levels displayed by the five leds progressively coming on
in sequence (10). The shutdown cycle appears on the display when all the five power leds (10) are off. The button (2) controls the
ventilation of the heater. It is activated when the heater reaches a temperature equal to or greater than 42 °C. Ventilation can be
regulated up to six speed levels (9). When the heater is on the ventilation cannot be switched off.
1) Heater on/off and power regulation button: press this
button to start the ignition cycle of the appliance Star/On; during
this stage the third red LED will blink. Press repeatedly to pass
on to the various power settings from 1 to 5 (10) up until the
shutting down stage; during this stage the third LED blinks for 5
seconds, after which the word OFF appears on the control
panel and all the LEDs switch off.
2) Ventilation setting button: Press this button to set the
desired ventilation level; select from up to a maximum of six
possible speeds that correspond to the number of LEDs (9) lit
up.
F
F
G
G
H
H
I
I
L
L
M
M
D
E
F
ACB
B
G

Pg. 11
3) Auxiliary settings button: service button necessary for programming the on-off cycles, operating levels, clock settings.
4) Auxiliary settings button: service button necessary for programming the on-off cycles, operating levels, clock settings.
5) Programming activation and deactivation button
6) “MENU” selection button: Press this button repeatedly to scroll the various regulation, setting and programming options
(see paragraphs 5.2 and subsequent paragraphs.)
7) Display
8) Infrared sensor for remote control
9) Ventilation level indicator
10) Power level indicator
5.1.2 BACK PANEL
The panel is installed on the back of the appliance and has the
following functions:
11) Main switch 0-1
12) Electrical power outlet 220-240V 50 Hz.
13) Overtemperature thermostat button cap. In the event of
overtemperature this safety thermostat stops the loading of pellets. To
restart the appliance you need to wait until it cools down, then verify
the cause for the overheating, remove the cause, unscrew the
protective cap and press the button (13) .
14) Feed motor test indicator light. The light comes on when the
pellet screw feeder is set in motion.
5.2 DAY AND TIME SETTING
The heater must be fed with the rear switch in position "1". Display (7)
may show the inscriptions On, OFF or Star.
To set the weekday and current time proceed as follows:
Press once the key (6), and the inscription Hour will flash. After a few
seconds the fixed inscription days will appear. In order to adjust the
day, repeatedly press key (4) or (3) until the led turns on in area (9)
which corresponds to the present day; Monday is indicated by the 1st
led on, Tuesday is indicated by the 2nd led on,....... Saturday is
indicated by 6th led on, while Sunday corresponds to all six leds being
on. Then confirm the day by pressing the key (1).
The two digits representing the hours will start flashing in the display: select the present hour using the arrow keys (4) or (3); the
selection must be confirmed by pressing key (1). Now the two minute digits blink; Set the current minutes by acting on the arrow
buttons (4) or (3), and confirm the selection by pressing button (1).
The setting of the day and of the hour is now completed. For the entire procedure to be confirmed and to move back to the heater
status display, key (6) must be repeatedly pressed until the operating status is displayed: On, OFF, o Star.
5.3 ON/OFF PROGRAMMING
The heater must be fed with the rear switch in position "1". Display (7) may show the inscriptions On, OFF or Star.
It is possible to carry out the weekly programming by setting up to
three on/off cycles for each day from Monday to Sunday. For the
programming proceed as follows:
• Press push button (6) until the inscription cron is on: in area (9) a
led goes on (which indicates that the first day of the week, Monday,
is being programmed).
Inscription On1 will appear on the display, and the two digits
representing the hours will turn on. Press button (3) or (4) to enter
the hour of the first cycle start time. To confirm the selection press
the button (1).
RESET RATIO MOTOR LED

Pg. 12
• The two digits representing the minutes will be turn on. Press button (3) or (4) to enter the minutes of the first cycle start time. To
confirm the selection press the button (1).
• The first start up time for Monday has now been set.
Then the inscription OFF1 will appear in the display and the two digits representing the hours will turn on. Press button (3) or (4) to
enter the time for the first shut off. To confirm the selection press the button (1).
• The two digits representing the minutes will be turn on. Press button (3) or (4) to enter the minutes for the first shut off. To confirm
the selection press the button (1).
• At this point the first on-off cycle for Monday has been entered.
Later, it is possible to set the Monday’s second and third on-off cycle (shown with the display of On2 and OFF2) and the third
Monday’s on-off cycle (shown with the display On3 and OFF3). Inside the programming menu, if for example the Wednesday’s
programming is to be changed, go to the third green led by pressing key (2): then edit the on-off program times for Wednesday and
confirm by pressing button (6). If the second on-off cycle is not required simply set the On2 time as 00:00 and the Off2 time as
00:00 .
• To end the programming process press button (6) several times or exit the programming menu. To enable or disable the
programming process press button (5); the programming is enabled when on cr appears on the display and the steady LED
appears in the bottom right corner of the display; programming is disabled when the of cr appears momentarily on the screen and
the LED in the bottom right corner of the display goes off. This function activates or deactivates the settings programmed for the
week. When the programming is active the operating conditions at ignition (combustion level – ventilation speed) are the same as
those set before the last shut down, but only if the shut down occurred through programming, that is, not manually.
Caution: in case the off-cycle (if carried out while the heater cycle is being controlled by the programming) is activated manually, at
the next start up controlled by the programming the heater will be set at the 1st combustion power level and the 1st ventilation
speed.
• In order to display the present time and programmings, key (6) must be repeatedly pressed until the current time is displayed.
Press button (3) or (4) to view all the programming values: to exit press button (6) twice. CAUTION: to change the programming day
press button (3) or (4) 6 times in succession.
• If you wish to start the heater after a programmed shut down, disable the CHRONO and press button (1) several times.
In the event of a programmed cycle on always ensure that the brazier is clean and seated correctly in its lodging:
failure to clean the brazier can reduce the life of the spark plug and be a hazard for the user.
When the programming is enabled (temporary inscription on cr on the display and, at the same time, a fixed LED is
present on the right side at the bottom of the display) any additional chronothermostat (see para. 7.2) is deactivated.
5.4 OPERATING LEVEL SETTING
The heater must be fed with the rear switch in position "1".
Display (7) may show the inscriptions On, OFF or Star.
The appliance has an inbuilt program optimised to favour combustion efficiency; this program appears on the display with P 1.
However, if you use poor quality pellets which have different combustion residues compared to those that comply with current
regulations, it is possible to select other pre-programmed combustion levels.
P 2: is an operating program that increases the speed of the smoke suction unit. This program increases the air flow to the burner
to improve combustion of more tightly compacted wood pellets: When P 2 is selected, the combustion efficiency could drop.
P 0: this program is useful when using pellets that are too long and/or flue outlets with very high vacuum, over 2 mm water column.
To modify the program, proceed as follows:
• press three times the key (6) until the inscription LIV flashes on the display and, then, the corresponding level set on the heater
will show ( P1 or P2 or P0)
POINT STEADY PRESENCE POINT ABSENCE
EXAMPLE OF THE DISPLAY WITH THE PROGRAMMING ACTIVATED EXAMPLE OF THE DISPLAY WITH THE PROGRAMMING DEACTIVATED

Pg. 13
• By holding down button (4) and pressing button (3) repeatedly the level changes in the following sequence: P2... ...P0 ... P1.
If the change is made while the appliance is running the difference in the flame will be apparent in a few seconds.
• For the entire procedure to be confirmed and to move back to the heater status display, key (6) must be repeatedly pressed until
the operating status is displayed.
It is mandatory to pay particular care when selecting the most appropriate operating cycle for your installation. After
the selection of the operating cycle a thorough cleaning of the brazier is mandatory. Caution: the pellet consumption
value is not affected by the operating level settings.
6 – USE OF THE APPLIANCE
6.1 SWITCHING ON THE HEATER
Before starting the heater verify that all the components are positioned correctly: ash pan, brazier, firebox back and inspection caps.
Remove the adhesive stickers from the glass in order to prevent leaving permanent combustion residues caused by combustion of
the stickers themselves.
Connect the feed cable and turn the switch installed on the back of the appliance to position "1" (= ON). Fill the pellet tank.
To turn the heater on it is necessary for the inscription OFF to be present on the display: if it is not present, the key (6) must be
repeatedly pressed until the inscription OFF appears.
• Press button (1) to start the lighting process.
• When key (1) is repeatedly pressed, the desired combustion level can be set and it will only be active at the end of the ignition
stage (20 minutes).
• Pressing button (2) repeatedly will set the six speeds, which correspond to the six LEDs on the fan display, which will only become
active once the thermostat has closed at 42°C.
CAUTION During the first lighting and every time the appliance is restarted after it has run out of pellets and shut
down, the appliance may fail to light. This is due to the fact that the screw feeder is completely empty. In this case it is
necessary to start the lighting procedure all over again. Check that the brazier is in the correct position.
The lighting process (Star on the display) lasts 20 minutes. During this time the heater ignores all the ventilation and
combustions settings. The fan starts as soon as the temperature of the heater body exceeds 42°C. After the 20
minutes have elapsed the word ON appears on the display.
6.2 COMBUSTION AND VENTILATION ADJUSTMENTS
Set the heating value of the heater by acting on button (1) or on the supplied remote control. The heating value regulates the
quantity of pellets fed into the firebox. When all five LEDs are lit the combustion power is at the maximum level.
To set the ventilation speed press button (2) or use the supplied remote control. The ventilation speed regulates the
number of fan revolutions. When all six LEDs are lit the fan is running at maximum speed.
A slight vibration of the heater is quite normal when it is running.
6.3 INFRARED REMOTE CONTROL
A practical infrared remote control is supplied with the heater: adjust the ventilation level by means of the left button, whereas use
the right button to start the heater, to adjust the power and combustion level and to switch off the appliance.
– ROOM TEMPERATURE THERMOSTAT / CHRONOTHERMOSTAT (not supplied)
The appliance is fitted out for and programmed for “piloting” by a room temperature thermostat or by a
chronothermostat, neither of which are supplied with the heater.
The power board contacts are "DRY", consequently they never require energising! If the contacts are powered with
a voltage greater than 6 V this will result in damage to the electronic board and consequently the immediate
voiding of the WARRANTY. The services of a specialist are required to assemble the accessories.

Pg. 14
7.1 OPERATING WITH THE ROOM TEMPERATURE THERMOSTAT (not supplied)
The contacts for the connection of the room temperature thermostat can be
accessed inside the electronic board compartment.
If installed, the thermostat will pilot the appliance as follows:
• When the room temperature reaches the set temperature (only during the
RUNNING phase) the thermostat closes the contact and the heater shifts to the
minimum room fan speed and minimum combustion power.
• When the room temperature drops below the preset value, the thermostat opens
the contact and the stove returns to the preset ventilation and combustion power
values.
In these conditions the automatic on-off settings are disabled. By using the room
temperature thermostat the heater does not shut down, therefore electrical
energy consumption is kept to the minimum and the heating element has a
longer life.
CAUTION: the room temperature thermostat must be connected to the
red wires on the electronic board. N.C. (normally closed) contacts must
be used for the connection to the additional room temperature
thermostat. (see par. 11 – ELECTRICAL WIRING)
7.2 OPERATING WITH THE ADDITIONAL CHRONOTHERMOSTAT (not supplied)
A chronothermostat can be installed as an alternative to the additional room temperature thermostat. The contacts for the
connection of the chronothermostat can be accessed inside the electronic board compartment.
Using this configuration, when the contact of the chronothermostat closes the Star startup procedure begins. When it opens the
OFF cycle begins. The operating conditions at ignition (combustion level – ventilation speed) are the same as those used before the
last non-manual shut down of the heater. With the chronothermostat the appliance can be piloted by simply adjusting the desired
room temperature value. Once the temperature is set, when the room temperature reaches this value, the chronothermostat opens
the contact to command a shut down cycle of the heater. When the room temperature drops below the set value, the
chronothermostat commands a start cycle. As well as the room temperature, with the chronothermostat you can also set the time
and date for the on-off cycles for the various days of the week. It is therefore possible to program a momentary shutting down of the
heater according to the room temperature.
CAUTION: If you select an inappropriate value for the room temperature, the heater will be subjected to continual on-
off cycles with consequent increase in electrical energy consumption and excessive wear of the heating element. The
manufacturer recommends setting a suitable room temperature value in the chronothermostat in order to prevent this
possibility.
The manufacturer denies all responsibility for the life of the electrical heater if subjected to excessive start ups. It is
recommended not to exceed three lighting cycles per day.
CAUTION: The chronothermostat must be connected to the black wires on the electronic board. N.C. (normally
closed) contacts must be used for the connection to the additional room temperature thermostat. (see par. 11 –
ELECTRICAL WIRING)
CAUTION: In the event of connections to a chronothermostat, Thermorossi S.p.A. shall not be held responsible for
the appliance not starting up, smoke leaks, breakage of the lighting components. In the event of a programmed cycle
on always ensure that the brazier is clean and seated correctly in its lodging.
When the programming is enabled, that is on cr appears momentarily on the display and the steady LED appears in
the bottom right corner of the control panel display (see para. 5.3), the additional chronothermostat is disabled.
8 - CLEANING AND MAINTENANCE
8.1 FOREWORD
Before beginning any maintenance operation ensure that the appliance is in the OFF phase and disconnect it from
the electric power outlet.
Your pellet appliance is a solid fuel generator and consequently requires frequent controls and general cleaning, in
order to guarantee that it continues to function correctly and to ensure optimal efficiency. If the heater is not used for
long periods, the flue pipe and flue outlet must be checked for obstructions before relighting. It is necessary to
accurately follow the directions given below: otherwise severe damages may occur for the product, the installation,
objects and the people who use the generator.

Pg. 15
8.2 CLEANING AND MAINTAINING THE APPLIANCE
CAUTION: all the operations must be carried out with the stove switched
off and cold.
•EVERY DAY: clean out all the combustion residues from the brazier and
remount correctly the brazier (figure - 1 ).
CAUTION: make sure, before every start up, that the brazier is clean and
if necessary also thoroughly clean the burner with a suction unit. To
guarantee correct operation of the appliance, carefully clean the area
around the spark plug.
•EVERY 2 DAYS: empty the ash pan of all the combustion deposits
(Figure - 2).
•EVERY WEEK: remove the brazier and vacuum the residual ashes from
the area under the brazier (Figure - 3).
•EVERY 2 WEEKS: clean the smoke exhaust "T" at the heater inlet.
• EVERY MONTH: inspect and clean the inside of the combustion
chamber in the smoke circuit area, access it from the inspection cap
(Figure – 4)
•EVERY MONTH: remove the cast iron back of the combustion
chamber and carefully remove all ash residues from the area (Figures –
5a, 5b and 5c)
•EVERY MONTH: remove the right side panel of the heater (Figure –6a)
and clean the room fan grill (Figure –6b)
•EVERY MONTH: when the fuel tank is empty vacuum the pellet dust
deposited on the bottom of the tank.
•AT THE END OF THE WINTER SEASON OR WHENEVER
NECESSARY: thoroughly clean the firebox and behind the combustion
chamber of the heater with brushes and an ash vacuum.
•TWICE A YEAR: clean the smoke exhaust, including the flue outlet.
A vacuum device simplifies the cleaning procedure. Use a damp cloth or
a scrunched up piece of newspaper, dampened and rolled in the ash, to
wipe the glass until it is perfectly clean. Do not clean the
glass while the heater is operating. The glass remains
reasonably clean if the deviator blade is installed correctly in
the brazier as shown (Figure - 1).
De-energise the heater and allow the outer casing to cool
before cleaning with a special soft microfibre cloth for
delicate surfaces dampened with water. Caution: a daily
deposit of soot and combustion residues on the glass is
quite normal.
(Figure
–
2)
(Figure – 1)
(Figure
–
3)

Pg. 16
(Figure
–
4)

Pg. 17
8.3 REPLACING THE BATTERY OF THE REMOTE CONTROL
When the infrared remote control does not send out the transmission signal (the led comes not on), the battery must be replaced.
Using a suitably sized Philips screwdriver, undo the screw of the battery cover on the back of the remote control and replace the
battery. The dead battery must be disposed of in compliance with the regulations in force.
8.4 REPLACING THE BATTERY OF THE CONTROL PANEL FOR MODEL CIAO
Inside the control panel there is a buffer battery
type CR2032. When the time and programming
are not being memorised, then the battery needs
replacing. Undo the two screws A which can be
reached by opening the pellet tank cover. Slide the
control panel B out from the back and undo screws
C to remove the protection D. Replace the battery.
The dead battery must be disposed of in
compliance with the regulations in force.
C
A
B
D
BATT. CR2032
(Figure – 5a) (Figure – 5b) (Figure – 5c)
(Figure – 6a) (Figure – 6b)

Pg. 18
8.5 REPLACING THE BATTERY OF THE CONTROL PANEL FOR MODEL 2000
Inside the control panel there is a buffer battery
type CR2032. When the time and programming
are not being memorised, then the battery needs
replacing. Undo the two screws A which can be
reached from the back of the appliance and
remove protection B. Replace the battery. The
dead battery must be disposed of in compliance
with the regulations in force.
9 – SMOKE DISCHARGE TUBE AND VENTILATION OF THE ROOMS
9.1 FOREWORD
Due to the frequent accidents caused by poor functioning of flue outlets installed in private dwellings, we have
prepared the following paragraph to assist the installer in his inspection of the parts concerned with eliminating the
gases produced by combustion.
The smoke outlet must be fitted in compliance with standard UNI 7129/92, UNI 10683 and EN 14785 and it must
observe the reference values laid down in the standard, in particular, the outlet must comply with fire prevention
regulations.
It is important to carefully follow the instructions set out below: failure to observe these instructions could cause
serious damage to the product, to the system, to objects and to persons using the generator.
9.2 ROOM VENTILATION
CAUTION: the presence of extraction fans or similar appliances, if operating in the same room or space in which the
product is installed, could cause problems for the correct operation of the product.
CAUTION: do not obstruct the vents or the air inlets on the appliance.
The room where the heater is installed must have a good air flow to guarantee air for the appliance for the combustion process and
for ventilation of the room. The natural air flow must take place directly through permanent openings on the outer walls or through
single or multiple ventilation ducting (paragraph 9.2.1).
The ventilating air must come from outside and if possible, away from sources of pollution. The openings in the walls must comply
with the following conditions:
• have an unobstructed section of at least 6cm² for each Kw of installed thermal power, with a minimum limit of 100cm²;
• be made in such a way that the vent openings, both on the inside and outside of the wall, cannot be obstructed;
• be protected with grills or similar systems that do not reduce the opening section indicated above;
• be situated at a height near floor level and they must not obstruct the correct operation of the combustion product discharge
devices; if this position is not possible the section of the ventilation openings must be enlarged by at least 50%.
9.2.2 VENTILATION OF THE ADJACENT ROOMS
The air flow can also be obtained from an adjacent room as long as:
• the adjacent room is equipped with direct ventilation in compliance with the paragraphs described above;
• only appliances connected to the exhaust pipe are installed in the room that is ventilated;
• the adjacent room is not used as a bedroom or a common area of the building;
• the adjacent room is not a room with a fire hazard, such as storage sheds, garages, combustible material store rooms, etc...;
• the adjacent room does not become a vacuum compared to the room to be ventilated due to a reverse draught effect; (the reverse
draught can be caused by the presence in the room of either another heating appliance running on any type of fuel, a fireplace, or
any suction device, which have not been provided with an air intake)
• the air flow from the adjacent room to the room to be ventilated is unobstructed through the permanent apertures having an overall
net section of no less than that indicated above. These apertures can be obtained by enlarging the space between the door and the
floor.
A
A
B
CR2032

Pg. 19
9.2.1 SINGLE OR MULTIPLE VENTILATION DUCTING
If the combustion air is supplied through pipes, the available draught, produced by the installed appliance in use and by the corresponding
combustion product evacuation system, must be greater than the sum of the resistance offered by the pipes (frictional resistance, resistance due to
direction changes, cross-sectional restrictions, etc...).
The single ventilation pipes can be vertically and horizontally oriented: the length of the horizontal sections must be reduced to a minimum.
The connectors between pipes with different orientations must not have any reduced cross-sections with sharp bends.
The angle of connection between the axes of two successive pipes must not be less than 90°.
For combustion air supplied through branched pipes, the sum of the resistance offered by the pipes (frictional resistance, resistance due to direction
changes, cross-sectional restrictions, etc....) can be a maximum of 10% of the available draught, produced by the various appliances in use installed
on the various floors and by the combustion product evacuation system.
The branched ventilation pipes must be vertically-oriented with an uphill run.
The inlet vent to the room to be ventilated must be located down low and in a position where it does not interfere with the discharge of combustion
products and must be protected by a grill or similar device.
9.3 SMOKE OUTLET
The smoke channel, the exhaust pipe, chimney and flue outlet (defined as the system for the evacuation of combustion products),
are parts of the heating system and they must comply with the legislative requirements of the Ministerial Decree DM 37/08 (ex
Italian Law 46/90) and to the applicable specific installation regulations, according to the type of fuel. Fireplaces, heaters and
barbecues must not be installed in locations where gas appliances type A and type B are present and operating (for the
classification see UNI 10642 and UNI 719). The connection between the appliance and the flue outlet must only receive exhaust
from one heat generator.
9.3.1 CHIMNEY TYPES
The following types of chimneys, constructed as described, are possible:
• system: Chimney installed using a combination of compatible components (flue liner, insulation, outer casing etc…), constructed or specified by a
single manufacturer and CE certified in accordance with the applicable standard;
• Composite chimney: Chimney installed or constructed on site using a combination of compatible components such as flue liner (wall directly in
contact with the smoke), and possibly also insulation and outer casing (wall) that may be supplied by different manufacturers or by the same
manufacturer.
• Relining: operation involving the installation of a specific pipe in an existing shaft (even if newly constructed) made of non-combustible materials,
free from obstructions and for single use.
9.3.2 FLUE OUTLET / FLUE SYSTEM COMPONENTS
Every chimney must have minimum number of components as laid down by standard UNI EN 1443 which are also indicated in the
figure below:
CAUTION: Wall outlets, that is outlets installed on the outer front wall without the use of a chimney/flue outlet /flue
pipe to convey the combustion products to the roof, are strictly prohibited.
KEY
1 Chimney
2 Flow path
3 Smoke discharge tube
4 Thermal insulation
5 External wall
6 Outer lining
7 Flue outlet section
8 Multiwall chimney
9 Connector
10 Flue pipe
11 Heat generator

Pg. 20
Legenda figura in alto a sinistra Key top left figure
Tutte le tubazioni devono essere termicamente isolate. All the pipes must be thermally insulated.
INTERNO / ESTERNO INTERNAL / EXTERNAL
COMIGNOLO E CANNA FUMARIA SECONDO NORMA UNI 10683 CHIMNEY CAP AND FLUE OUTLET ACCORDING TO UNI 10683 STANDARD
ISPEZIONE INSPECTION
Legenda figura in alto a destra Key top right figure
LASTRA DI COPERTURA COVER SLAB
LAMIERA DI ACCIAIO A TENUTA STAGNA WATERTIGHT STEEL SHEET
Legenda figura in basso a destra Key bottom right figure
2 metri MAX. 2 metres MAX.
Pendenza non inferiore al 5% Minimum slope 5%
2-3 metri MAX. 2-3 metres MAX.
ALTEZZA SUPERIORE A 4 metri HEIGHT MORE THAN 4 m.
ISPEZIONE
COMIGNOLO E CANNA FUMA
RIA
SECONDO NORMA UNI 10683
INTERNO ESTERNO
Tutte le tubazioni devono essere termicamente isolate.
Tutte le tubazioni devono essere termicamente isolate.
ISPEZIONE
COMIGNOLO E
CANNA FUMARIA
SECONDO NORMA
UNI 10683
Tutte le tubazioni devono essere termicamente isolate.
LASTRA DI
COPERTURA
LAMIERA DI ACCIAIO
A TENUTA STAGNA