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THOR CLASS A User manual

OWNER’S
MANUAL
CLASS A AND CLASS C
MOTORHOMES
Operating, servicing and maintaining a passenger vehicle or off-
road vehicle can expose you to chemicals including engine exhaust,
carbon monoxide, phthalates, and lead, which are known to the State
of California to cause cancer and birth defects or other reproductive
harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated
area and wear gloves or wash your hands frequently when servicing
your vehicle.
For more information go to: www.P65Warnings.ca.gov/passenger-
vehicle
WARNINGWARNING
Congratulations on purchasing your new motorhome! Welcome to the wonderful world of RV’ing and to the
or Motor Coach family of recreational vehicles.
We sincerely thank you for choosing the or Motor Coach brand. Our mission is to produce quality
motorized recreational vehicles designed to provide you with carefree, comfortable travel and vacationing for
now and for many years to come. We are condent that you will nd your new motorhome is ‘Made to t’ your
recreational aspirations.
Your motorhome was built following the high standards set by or Motor Coach (TMC), the Recreational
Vehicle Industry Association (RVIA), and (if applicable) the Canadian Standards Association (CSA) as well as
complying with the requirements of all applicable state and federal agencies at the time of manufacture.
Our customers are extremely important to us, and we assure you that TMC will always strive to do everything
possible to earn and retain your trust and goodwill.
Happy Travels!
P.O. Box 1486 Elkhart, Indiana 46515-1486 (Toll Free) 877.855.2867
thormotorcoach.com
THOR MOTOR COACH | MADE TO FIT A
Section 1: Introduction
About This Owner's Manual . . . . . . . . . . . . . . 1
TMC Warranty Guide . . . . . . . . . . . . . . . . . 1
Owner’s Packet . . . . . . . . . . . . . . . . . . . . 1
Chassis Packet and Chassis Warranty . . . . . . . . 1
Contact TMC Customer Care . . . . . . . . . . . . 1
Online Customer Support . . . . . . . . . . . . . . . 2
TMC Owners Resource . . . . . . . . . . . . . . 2
TMC Instructional Videos . . . . . . . . . . . . . . 2
TMC System Guides . . . . . . . . . . . . . . . . 2
Thor Diesel Club . . . . . . . . . . . . . . . . . . . 3
Section 2: Consumer Information
Dealer’s Responsibility . . . . . . . . . . . . . . . . 5
Consumer’s Responsibility . . . . . . . . . . . . . . 5
Change of Address or Ownership . . . . . . . . . . 5
Vehicle Identification Decals and Plates . . . . . . . 6
How to Obtain Assistance . . . . . . . . . . . . . . 6
Suggestions for Obtaining Service . . . . . . . . . . 7
Emergency Weekend or After Business Hours
Warranty Repair Assistance . . . . . . . . . . . . 7
Obtaining Service Repair at Thor Motor Coach . . . 7
Replacement Parts . . . . . . . . . . . . . . . . . . 7
Website Usage Disclaimers . . . . . . . . . . . . . . 8
Website Disclaimer of Warranty . . . . . . . . . . 8
Disclaimer of Endorsement . . . . . . . . . . . . . 8
Thor Motor Coach®Recreational Vehicle
Privacy Notice . . . . . . . . . . . . . . . . . . . 8
Reporting Safety Defects . . . . . . . . . . . . . . . 9
In the United States . . . . . . . . . . . . . . . . . 9
In Canada . . . . . . . . . . . . . . . . . . . . . . 9
Section 3: Vehicle Safety
Safety Alerts . . . . . . . . . . . . . . . . . . . . . 11
Safety Decals and Information Labels . . . . . . . . 11
Fire Safety . . . . . . . . . . . . . . . . . . . . . . 12
Basic Rules of Fire Safety . . . . . . . . . . . . 12
Fire Extinguisher . . . . . . . . . . . . . . . . . . . 13
Operation . . . . . . . . . . . . . . . . . . . . . 13
Inspection . . . . . . . . . . . . . . . . . . . . . 13
Replacement . . . . . . . . . . . . . . . . . . . 13
Smoke Alarm . . . . . . . . . . . . . . . . . . . . 13
Operation . . . . . . . . . . . . . . . . . . . . . 13
Test . . . . . . . . . . . . . . . . . . . . . . . . 14
Maintenance . . . . . . . . . . . . . . . . . . . . 14
Replacement . . . . . . . . . . . . . . . . . . . 14
Carbon Monoxide (CO) . . . . . . . . . . . . . . . 14
Propane Gas Safety . . . . . . . . . . . . . . . . . 15
Combination Carbon Monoxide and Propane
Alarm . . . . . . . . . . . . . . . . . . . . . . . 16
What to do if the Alarm Sounds . . . . . . . . . . 16
Test . . . . . . . . . . . . . . . . . . . . . . . . 17
Maintenance . . . . . . . . . . . . . . . . . . . . 17
Replacement . . . . . . . . . . . . . . . . . . . 17
Exhaust Fumes and Gases . . . . . . . . . . . . . 17
Emergency Egress Window . . . . . . . . . . . . . 17
Operation . . . . . . . . . . . . . . . . . . . . . 18
Egress Window Latch Styles . . . . . . . . . . . 18
Maintenance . . . . . . . . . . . . . . . . . . . . 19
Additional Egress Window Information . . . . . . 19
Driver and Front Passenger Seats . . . . . . . . . . 19
Front Air Bags . . . . . . . . . . . . . . . . . . . . 20
Seat Belts . . . . . . . . . . . . . . . . . . . . . . 20
Operation . . . . . . . . . . . . . . . . . . . . . 20
Inspection and Replacement . . . . . . . . . . . 20
Child Safety Restraint System . . . . . . . . . . . . 21
Transporting Pets . . . . . . . . . . . . . . . . . . 22
Safely Driving the Motorhome . . . . . . . . . . . . 22
Laws of The Road . . . . . . . . . . . . . . . . . . 23
Emergency Stopping . . . . . . . . . . . . . . . . 23
Mirrors and Vision Systems . . . . . . . . . . . . . 24
Mirrors . . . . . . . . . . . . . . . . . . . . . . . 24
Mirror Features . . . . . . . . . . . . . . . . . . 24
Mirror Adjustments . . . . . . . . . . . . . . . . 24
Vision Systems . . . . . . . . . . . . . . . . . . 25
Vision System Prep Only . . . . . . . . . . . . . 25
Clearance and Side Marker Lights . . . . . . . . . 25
Chemical Sensitivity . . . . . . . . . . . . . . . . . 26
Formaldehyde . . . . . . . . . . . . . . . . . . . 26
Smoking and Medical Advice . . . . . . . . . . . 26
Ventilation . . . . . . . . . . . . . . . . . . . . . 27
Mold . . . . . . . . . . . . . . . . . . . . . . . . . 27
Inhibiting Mold Growth . . . . . . . . . . . . . . 27
Table of Contents
CUSTOMER CARE | 877.855.2867B
Section 8: Exterior
Powered Entry Steps . . . . . . . . . . . . . . . . 51
Operating Powered Entry Steps . . . . . . . . . 51
Maintenance . . . . . . . . . . . . . . . . . . . 52
Awnings . . . . . . . . . . . . . . . . . . . . . . . 52
Patio Awnings . . . . . . . . . . . . . . . . . . . 53
Entry Door Awnings . . . . . . . . . . . . . . . . 53
Awning Lights . . . . . . . . . . . . . . . . . . . 53
Storage Compartments . . . . . . . . . . . . . . . 54
Exterior Ladder . . . . . . . . . . . . . . . . . . . 54
Roof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Ramp Door . . . . . . . . . . . . . . . . . . . . . 55
Ramp Door Patio Enclosure . . . . . . . . . . . . . 55
Section 9: Interior
Appliances . . . . . . . . . . . . . . . . . . . . . . 57
Washer and Dryer Installation . . . . . . . . . . . 57
Entertainment Systems . . . . . . . . . . . . . . . 58
WiFi Connectivity (if equipped) . . . . . . . . . . . 58
Sleeping Areas . . . . . . . . . . . . . . . . . . . 59
Front Cab Power Drop Down Overhead Bunks . . 59
Electric Bed Lift Systems . . . . . . . . . . . . . 60
Class C Cab-over Bunks . . . . . . . . . . . . . 60
Sky BunkTM . . . . . . . . . . . . . . . . . . . . . 60
Bed Safety Systems . . . . . . . . . . . . . . . . 60
Sofa Bed Conversions . . . . . . . . . . . . . . 61
Dinette Bed Conversions . . . . . . . . . . . . 65
Section 10: Electrical System
Shore Line Power Cord . . . . . . . . . . . . . . . 67
Connecting to an External Power Source . . . . . 68
Shore Power Cord Maintenance . . . . . . . . . 68
Monitor Panel . . . . . . . . . . . . . . . . . . . . 69
Rapid Camp+®Multiplex Control Systems . . . . . 69
Basic Rapid Camp+®Multiplex Operation . . . . 70
Auxiliary Battery(ies) . . . . . . . . . . . . . . . . . 70
Storing the Batteries . . . . . . . . . . . . . . . . 71
Battery Charging . . . . . . . . . . . . . . . . . . . 71
Solar Charge Controller . . . . . . . . . . . . . . . 72
Chassis Alternator . . . . . . . . . . . . . . . . . . 72
Battery Isolation Relay . . . . . . . . . . . . . . . . 73
Emergency (Auxiliary) Start Switch (if equipped) . . 73
Section 4: Fuel Systems
Fuel System Safety . . . . . . . . . . . . . . . . . 29
Fuel Transfer System (if equipped) . . . . . . . . . 29
Fuel Transfer System Operation . . . . . . . . . . 31
Fuel Cap . . . . . . . . . . . . . . . . . . . . . . . 32
Fuel Pump Collision Shut-off Switch (if equipped) . . 32
Section 5: Tires and Wheels
Tire Safety . . . . . . . . . . . . . . . . . . . . . . 33
Tire Inflation . . . . . . . . . . . . . . . . . . . . . 33
Common Tire Wear Patterns . . . . . . . . . . . . 34
Lug Nut Torque . . . . . . . . . . . . . . . . . . . 35
Wheel Alignment . . . . . . . . . . . . . . . . . . 35
Tire Replacement . . . . . . . . . . . . . . . . . . 35
Changing a Damaged Tire . . . . . . . . . . . . . . 36
Tire Identification Information . . . . . . . . . . . . 36
Section 6: Weighing, Loading, and Towing
Weight Terminology . . . . . . . . . . . . . . . . . 39
Federal Weight Label . . . . . . . . . . . . . . . . 39
Motorhome Occupant and Cargo Carrying
Capacity Weight Label . . . . . . . . . . . . . . 40
Weight Capacity of Rear Garage Area . . . . . . . 40
Weighing Your Motorhome . . . . . . . . . . . . . 41
Weight Distribution . . . . . . . . . . . . . . . . . 42
Loading the Motorhome . . . . . . . . . . . . . . . 42
Towing With Your Motorhome . . . . . . . . . . . . 43
Towing a Vehicle With Your Motorhome . . . . . . 43
Towing Hitch . . . . . . . . . . . . . . . . . . . 44
Safe Towing Tips . . . . . . . . . . . . . . . . . 44
Electrical Connections for Towing . . . . . . . . . . 44
Section 7: Leveling Jacks and Slideouts
Leveling Jacks Safety . . . . . . . . . . . . . . . . 45
Hydraulic Leveling Jacks . . . . . . . . . . . . . . 45
Manual Leveling with Hydraulic Jacks . . . . . . 46
Electric Stabilizers (if equipped) . . . . . . . . . . . 47
Slideouts . . . . . . . . . . . . . . . . . . . . . . 48
Extending the Slideout . . . . . . . . . . . . . . 48
Retracting the Slideout . . . . . . . . . . . . . . 49
THOR MOTOR COACH | MADE TO FIT C
Master Battery Disconnect Switch . . . . . . . . . . 74
Automatic Transfer Switch . . . . . . . . . . . . . . 74
Converter . . . . . . . . . . . . . . . . . . . . . . 74
Inspection and Maintenance . . . . . . . . . . . . 74
Inverter . . . . . . . . . . . . . . . . . . . . . . . 75
Inspection and Maintenance . . . . . . . . . . . . 75
Circuit Breakers . . . . . . . . . . . . . . . . . . . 75
Maintenance . . . . . . . . . . . . . . . . . . . . 75
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . 76
Ground Fault Circuit Interrupter (GFCI) . . . . . . 76
Inspection . . . . . . . . . . . . . . . . . . . . . 76
Generator . . . . . . . . . . . . . . . . . . . . . . 77
Safe Generator Operation . . . . . . . . . . . . . 77
General Operating Procedure . . . . . . . . . . . 78
Automatic Generator Start (AGS) . . . . . . . . . . 78
Section 11: Propane System
Propane Gas Safety . . . . . . . . . . . . . . . . . 79
Propane Tank . . . . . . . . . . . . . . . . . . . . 80
Filling and Servicing . . . . . . . . . . . . . . . 80
Using the Propane System . . . . . . . . . . . . . 80
External Propane Hook-up . . . . . . . . . . . . . . 81
Propane Leak Test . . . . . . . . . . . . . . . . . . 82
Traveling with Propane . . . . . . . . . . . . . . . 82
Section 12: Water System
Fresh Water System . . . . . . . . . . . . . . . . . 83
Potable Water Hose . . . . . . . . . . . . . . . . 83
Connecting to a Fresh Water Source . . . . . . . 83
Disconnecting from a Fresh Water Source . . . . 83
Filling the Fresh Water Tank . . . . . . . . . . . . 84
Water Pump . . . . . . . . . . . . . . . . . . . . 85
Water Pump Strainer . . . . . . . . . . . . . . . 85
Water Panel . . . . . . . . . . . . . . . . . . . . 85
Water Heater . . . . . . . . . . . . . . . . . . . 86
Sanitizing the Fresh Water System . . . . . . . . . 86
Waste Water System . . . . . . . . . . . . . . . . 87
Drain Pipes . . . . . . . . . . . . . . . . . . . . 87
Vents . . . . . . . . . . . . . . . . . . . . . . . 87
Waste Water Holding Tanks . . . . . . . . . . . . 87
Termination Valves and Termination
Compartment . . . . . . . . . . . . . . . . . . 87
Emptying Waste Water Holding Tanks . . . . . . 88
Black Tank Flush . . . . . . . . . . . . . . . . . 88
Winterizing the Water System . . . . . . . . . . . . 89
De-winterizing Your Motorhome . . . . . . . . . . . 90
Cold Weather Use of the Water System . . . . . . 90
Section 13: Heating and Cooling System
Introduction . . . . . . . . . . . . . . . . . . . . . 91
Dash Heater and Air Conditioner . . . . . . . . . . 91
Control Panel . . . . . . . . . . . . . . . . . . . 92
Operating Features . . . . . . . . . . . . . . . . . 92
Warranty/Service . . . . . . . . . . . . . . . . . 92
Heating/Cooling with Multiplex Integration . . . . . 92
Wall-Mounted Thermostats . . . . . . . . . . . . . 93
Ceiling and Ventilation Fans . . . . . . . . . . . . . 93
Cooling the Motorhome . . . . . . . . . . . . . . . 93
Manual Controls for Roof-Mount
Air Conditioners . . . . . . . . . . . . . . . . . 94
Basic Air Conditioner Operation . . . . . . . . . . 95
Heat Pumps . . . . . . . . . . . . . . . . . . . . 95
Heating the Motorhome . . . . . . . . . . . . . . . 96
Furnace Operation . . . . . . . . . . . . . . . . 97
Furnace Care and Maintenance . . . . . . . . . . 98
Hydronic Heating Systems . . . . . . . . . . . . . . 99
Section 14: Maintenance
General Information . . . . . . . . . . . . . . . . 101
Chassis . . . . . . . . . . . . . . . . . . . . . . . 101
Class A Motorhome Engine Access . . . . . . . . . 101
Maintenance Access Panels . . . . . . . . . . . . 101
Condensation . . . . . . . . . . . . . . . . . . . 102
Seals and Sealants . . . . . . . . . . . . . . . . . 102
Cold Weather Usage . . . . . . . . . . . . . . . . 102
Extended Stay Usage . . . . . . . . . . . . . . . 103
Storage of the Motorhome . . . . . . . . . . . . . 103
Maintenance Schedule . . . . . . . . . . . . . . . 105
Index . . . . . . . . . . . . . . . . . . . . . . 111
CUSTOMER CARE | 877.855.2867D
or Motor Coach (TMC) reserves the right to make changes in vehicles built and/or sold at any time without incurring
any obligations to make the same or similar changes on vehicles previously built and/or sold by TMC. Information in
this owner's manual is subject to change without notice and represents information relevant at the time this version was
printed. Nothing in this owner's manual creates any warranty, either expressed or implied. e only warranties oered
are those set forth in the or Motor Coach Limited Warranty and in the or Motor Coach Structural and Lamination
Limited Warranty, as applicable to the motorhome.
Copyright or Motor Coach, Inc. © 2020 TMC Part Number 0454934; Revision 10/01/2020
THOR MOTOR COACH | MADE TO FIT
INTRODUCTION
1
1
Introduction
About This Owner's Manual
is Owner’s Manual is intended to introduce you to the
basic features of your new motorhome. It is not intended
for use as a service manual, nor does it provide complete
operational instructions. It is a guide to help you become
familiar with the safe operation and use of your motorhome.
It is general in nature, so the illustrations and descriptions
provided may dier from the components installed in your
motorhome. Please read and keep it, along with your TMC
Warranty Guide, your Owner’s Packet, and your Chassis
Packet in your motorhome for future reference.
Information regarding the specic systems and com-
ponents of your motorhome is provided through other
TMC publications, media, and services. ese resources
include: TMC System Guides, component manufacturers
instructional booklets, TMC-produced how-to videos,
and through TMC’s Customer Care representatives, who
are available 24/7 to answer your questions and assist with
your concerns.
A list of component suppliers is available through the or
Motor Coach Owners Resource document service.
TMC Warranty Guide
e or Motor Coach Limited Warranty and the or
Motor Coach Structural and Lamination Limited Warranty
are printed in your TMC Warranty Guide. e TMC
Warranty Guide also contains your TMC Product Warranty
Registration Form and other important information.
e TMC Product Warranty Registration Form must be
completed by you and your selling dealer, and returned
to TMC within een (15) days of delivery of your new
motorhome to you.
Electronic copies of or Motor Coach’s Limited Warranties
applicable to your motorhome are available from the or
Motor Coach web-site:
www.thormotorcoach.com/owners/owners-manual/
Owner’s Packet
Included with your new motorhome is the Owner’s Packet,
which contains instructions regarding the warranty, safety,
operation, and maintenance of the factory-installed com-
ponents found in your motorhome. Please read, follow,
and retain for reference the information provided by these
component manufacturers.
TMC Owner's Packet
If you are missing
component infor-
mation, please
contact the compo-
nent manufacturer
(using the supplier
contact list provided
through the TMC
Owners Resource),
your selling dealer,
or TMC Customer
Care at:
877-855-2867
Chassis Packet and Chassis Warranty
Supplied by the manufacturer of your motorhome’s
chassis, the Chassis Packet contains important warranty,
safety, operation, and maintenance information pertaining
to the motorized vehicle portion of your motorhome.
Instructions for registering your applicable warranty using
the chassis manufacturer’s Delayed Warranty Start Form
are printed in the TMC Warranty Guide.
Contact TMC Customer Care
If you are unclear or unfamiliar with any procedure
described in this Owner's Manual, your TMC Warranty
Guide, Owner’s Packet, Chassis Packet, including the
operation of a component or system of your motorhome,
or require service or warranty repairs, please contact your
selling dealer or TMC Customer Care at:
877-855-2867
TMC Customer Care representatives are available 24 hours
a day, 7 days a week. You can also email your inquiries to
TMC Customer Care by lling out and sending the form
located on the TMC website:
www.thormotorcoach.com/customer-care/
Response times from TMC Customer Care are within 1-to-
2 business days. You must include your name and a valid
email address. Include your contact information, Vehicle's
Identication Number (VIN) and a brief description of
your inquiry.
CUSTOMER CARE | 877.855.2867
INTRODUCTION
2
1Online Customer Support
A good working knowledge of your motorhome and how
to care for it will help you enjoy many years of motorhome
ownership. Specic operational and maintenance instruc-
tions for the systems and factory-installed components of
your motorhome are not included in this manual, however,
more detailed information associated to your motorhome
is available on-line through the TMC Owners Resource
service:
www.thormotorcoach.com/owners/
From the web-page listed above, click on the icons that will
direct you to resources such as: TMC Owners Resource,
TMC Customer Care, authorized TMC Service Center
Locator, TMC Factory Parts, TMC Owner’s Manuals, and
other useful and informative information.
TMC Owners Resource
Clicking on the Owners
Resource icon will direct you
to the TMC Owners Resource
documentservice. isservice
is complementary to owners
of TMC motorhomes. Create
a user account by entering
your contact information and
your motorhome’s 17-digit
Vehicle Identication Number (VIN). e site will return
to you a list of instructional manuals, quick-start guides, and
links to instructional videos associated to your motorhome’s
factory installed components. Documents are provided in a
viewable, printable, and download-able .pdf format. Visit
your TMC Owners Resource account oen, for updates and
new features are continually being introduced.
TMC Instructional Videos
As an added resource, TMC provides informational
‘how-to’ videos through the or Motor Coach YouTube
channel. is video library is constantly being updated and
includes helpful information regarding the operation and
maintenance of the systems and components installed on
your motorhome:
www.youtube.com/user/ThorMotorCoach
For your convenience, instructional videos are also listed
and linked from your TMC Owners Resource account.
AWN
SLD
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HTR
FAN
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TMC System Guides
A good source of operational and
maintenance information pertain-
ing to TMC motorhomes is available
through TMC’s System Guides.
System Guides are intended to inform
TMC motorhome owners about the
systems and components installed on
their motorhome. System Guides are
continuously updated as new features
and components are added to the
TMC model line-up. System Guides
are available as download-able .pdf
documents from the TMC website
through your TMC Owners Resource
account.
To date, guides are available covering
these topics:
• Awnings, Leveling and Slideouts
• Appliances and Entertainment
• Care and Maintenance
• Electrical System
• HVAC (heating, ventilating,
and air conditioning)
• Multiplex Systems
• Propane System
• Water System (Fresh and Waste)
THOR MOTOR COACH | MADE TO FIT
INTRODUCTION
3
1
Thor Diesel Club
If you are an owner of a Class A diesel motorhome
manufactured by or Motor Coach, you are eligible for
membership to the or Diesel Club. Members discover
a whole new level of camaraderie, while increasing their
knowledge of their TMC motorhome and the RV lifestyle.
e or Diesel Club is an independently owned and
operated entity that uses the or name under a license
agreement. e or Diesel Club is not a principal or agent
of or Motor Coach, Inc.
For more information regarding how you can become a
club member, please contact:
Thor Diesel Club
5715 Hwy 85N #557
Crestview, Florida 32536
website: www.thordieselclub.org
email: [email protected]
NOTE: If you have purchased a new, previously un-
titled Class A diesel motorhome, Thor Motor Coach
will pay for your first year of membership to the Thor
Diesel Club. Simply visit the website listed below, fill
out the form, and submit your request.
www.thormotorcoach.com/owners/thor-diesel-club/
If you have purchased a used TMC Class A diesel
motorhome, you may still join by visiting the Thor
Diesel Club website.
www.thordieselclub.org
CUSTOMER CARE | 877.855.2867
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4
CONSUMER INFORMATION
THOR MOTOR COACH | MADE TO FIT 5
2
Dealer’s Responsibilities
Your selling dealer is responsible for inspecting both factory
and dealer installed components for proper operation. is is
referred to as a pre-delivery inspection (PDI).
Your selling dealer should also provide a thorough and com-
plete walk through demonstration and perform a test drive
with you. e demonstration should provide you with a good
understanding of your new motorhome’s safety features,
operation, maintenance, and limited warranties.
Your selling dealer should discuss this Owner’s Manual, the
Owner’s Packet, the Chassis Packet, and all individual com-
ponent supplier documents with you at the time of sale. eir
presentation should include assisting you with completing all
warranty cards and registrations, and reviewing all individual
component supplier information, including warranty, safety,
operation, and maintenance information relating to your new
motorhome.
Your selling dealer is required to complete and return the
TMC Product Warranty Registration Form (located in the
TMC Warranty Guide) to or Motor Coach within een
(15) days of delivery of your motorhome to you. Doing so
activates your or Motor Coach Limited Warranties.
NOTE: Failure to file the Product Warranty Registra-
tion Form with TMC will not affect your rights under
the applicable TMC limited warranty as long as you
can present proof of purchase, but it can cause delays
in obtaining the benefits of the applicable TMC limited
warranty, and it may inhibit any servicing facility’s ability
to provide proper repairs and/or parts replacement.
Consumer’s Responsibilities
You, as the owner/operator of the motorhome, are responsible
for providing proper maintenance as outlined in this Owner’s
Manual, the TMC Warranty Guide, the Owner’s Packet,
TMC’s On-line Customer Support, the Chassis Packet, and
all individual component suppliers’ information. or Motor
Coach Limited Warranties do not cover maintenance perfor-
mance or maintenance expenses.
If you have questions regarding warranty coverage, contact
TMC Customer Care at:
877-855-2867
Inspect the entire motorhome during the test drive and
pre-delivery inspection (PDI), and note any issues in writing
on the TMC Product Warranty Registration Form. Ask any
questions you may have before leaving the selling dealership.
Consumer Information
1. Complete and return all applicable warranty cards and
registrations at the time of sale.
2. Perform regular and proper maintenance (refer to Section
14). Be sure to have service performed in a timely manner
to help avoid situations arising from neglect or abuse that
are not covered under warranty.
3. Familiarize yourself with your new motorhome; its
systems, features, and safe operational procedures.
Follow all TMC, chassis manufacturer, and all individual
component suppliers’ instructions regarding the safety,
operation, and maintenance of their respective products.
Electronic copies of or Motor Coach’s Limited Warranties
applicable to your motorhome are available from the or
Motor Coach web-site:
www.thormotorcoach.com/owners/owners-manual/
NOTE:
• Failure to properly maintain your motorhome could
result in loss of warranty coverage.
• Your motorhome is not designed, nor intended,
for permanent housing. Use of your motorhome
for long term or permanent occupancy may lead
to premature deterioration of its structure, interior
finishes, fabrics, carpeting, and/or window treat-
ments, etc.
• Damage and/or deterioration due to long term oc-
cupancy is not considered normal, and may under
the terms of the warranty constitute misuse, abuse,
or neglect, and therefore void certain warranty
protections.
Change of Address or Ownership
e 'National Trac and Motor Vehicle Safety Act of 1966'
in the United States, and Transport Canada require manufac-
turers to be able to contact vehicle owners when a correction
of a safety-related defect or noncompliance issue becomes
necessary.
To enable TMC to contact you, the current owner, with
important vehicle product and safety updates, including
vehicles with expired warranty coverage, please update your
vehicle-related or ownership information by contacting TMC
in writing; by faxing (attention: Registrations):
574-294-3618
or, by emailing:
registrations@tmcrv.com
CONSUMER INFORMATION
CUSTOMER CARE | 877.855.2867
6
2
INCLUDE THE FOLLOWING:
• Your legal name
• Your current mailing address (include your prior
mailing address for change of address notications)
• Your telephone number (home and/or cell)
• Your email address
• Your vehicle’s 17-digit vehicle identication number
(VIN)
• Your vehicle’s TMC serial number
• Legal proof of purchase (e.g., a legible copy of your bill
of sale or insurance card)
• Current motorhome odometer reading
Vehicle Identification Decals and
Plates
e vehicle identication number (VIN) and the TMC
serial number is listed on a label axed to the inside of the
driver’s door jamb of Class B and C motorhomes, while
this label is axed to the inside panel, just le of the driv-
er’s seat in Class A motorhomes. Please refer to the chassis
manufacturer’s owner’s manual for the location of your
17-digit chassis VIN tag (see Section 6).
How to Obtain Assistance
Should a question or concern arise regarding your motor-
home, the rst step is to contact your selling dealer. eir
sales, service, and parts professionals will be glad to assist
you.
For assistance, you can also contact TMC Customer Care.
Representatives are available 24 hours a day, 7 days a week
by calling (toll free):
877-855-2867
Inquiries can also be directed to TMC Customer Care via
email:
[email protected]
or, through the on-line form located on the TMC website:
www.thormotorcoach.com/customer-care/
Response times from TMC Customer Care are within 1-to-
2 business days. You must include your name and a valid
email address. Also include your VIN and briey describe
the purpose of your inquiry. You will receive a reply by
email, or if you choose, a TMC Customer Care representa-
tive will return a phone call as soon as possible.
Your selling dealer and/or your TMC Customer Care rep-
resentative should be able to solve any question or concern
regarding your motorhome. However, if their combined
eorts are not satisfactory, please send a letter describing
the circumstances to:
Thor Motor Coach
Attn: Customer Care
PO Box 1486
Elkhart IN 46515-1486
INCLUDE THE FOLLOWING:
• Your selling dealer’s name, address, and phone
number
• Your dealer contact’s name
• Your legal name, current mailing address, phone
number, and email address
• Your vehicle’s 17-digit vehicle identication number
(VIN)
• Your vehicle’s TMC serial number
• Current motorhome odometer reading
• If applicable, include the individual component sup-
plier's name, part description, model number, and
serial number
Suggestions for Obtaining Service
e following suggestions will help ensure your selling
dealer provides the level of service you expect.
CONTACT YOUR DEALER AT ONCE
Service appointments are made based on each dealer's
service schedule, so contact your dealer as soon as possible
to have service or repairs performed.
PREPARE FOR THE APPOINTMENT
If warranty-covered work is being performed, have the
following documentation available:
• TMC Warranty Guide
• Applicable component warranties
• Component serial numbers
• Vehicle identication number (VIN)
• Vehicle serial number
All work to be performed may not be covered by the
TMC Limited Warranty or component manufacturer's
CONSUMER INFORMATION
THOR MOTOR COACH | MADE TO FIT 7
2
warranties. Discuss warranties and possible service charges
with the dealer’s service professionals before authorizing
service work.
PREPARE A LIST
Provide your dealer with a written list of specic repairs
needed. It is important that you provide the vehicle's
repair history to the dealer’s service professionals. Keep a
maintenance and service log for your vehicle and have it
available for your dealer to review.
BE REASONABLE WITH YOUR REQUESTS
If you need your motorhome returned by a specic date
and time, discuss the situation with the dealer’s service
professionals and list your repair items in order of priority.
is may include making a second appointment for work
not completed or a list of parts that the dealer may need to
obtain prior to performing service work.
DON’T EXPECT TO LOOK OVER THE
TECHNICIAN’S SHOULDER
Please don’t be oended if you are not allowed in the ser-
vice area while the service work is being performed. Some
insurance requirements forbid admission of customers to
service areas.
INSPECT THE WORK PERFORMED
Along with the service manager or representative, inspect
the service or repair work when you pick up your motor-
home. Notify the dealer’s service professionals immediately
of any dissatisfaction with the performed service work. If
you cannot return the vehicle immediately for repairs or
corrections, make an appointment as soon as possible.
Please be aware that all service shops require notication of
any issues with their repairs within a specied time limit.
Make sure you are familiar with the repair facilities policies.
Emergency Weekend or After
Business Hours Warranty Repair
Assistance
In an emergency, if an authorized TMC dealer is not locat-
ed nearby, please contact your selling dealer for assistance.
If your selling dealer is closed, contact TMC Customer
Care at:
877-855-2867 (available 24/7);
for warranty pre-repair authorization, and for emergency
weekend or aer-business-hours repair assistance (see
How To Obtain Assistance, in this section).
NOTE: Please refer to your TMC Factory Service
Appointment Form for additional important
information.
Obtaining Service Repair at
Thor Motor Coach
If your motorhome is in need of service repair, and your
dealer recommends that the repairs be made at the TMC
Factory Service Center, your motorhome may be returned
to TMC with the following guidelines:
• You, the current motorhome owner, or your referring
dealer must make a conrmed appointment prior to
dropping o your motorhome.
• You are responsible for all transportation costs
and hotel accommodations; please be prepared
accordingly.
• Unless prior approval has been obtained from the
TMC Factory Service Center, all personal items must
be removed from the area where you are requesting
service repair and the refrigerator emptied. TMC is
not responsible for any lost or stolen property, valu-
ables, or loss of food items.
• Your motorhome holding tanks must be emptied
and rinsed. TMC has a dumping station available for
customer use.
• e propane system and all electrical systems must be
shut down and turned OFF. TMC is not responsible for
discharged batteries or loss of propane.
• During the appropriate season, please ensure your
motorhome is winterized.
• You must retake possession of your motorhome within
seven (7) business days of TMC notifying you that the
repairs have been completed; otherwise, unless a longer
storage time has been previously agreed to, in writing by
TMC, you may be liable for additional daily storage fees
payable to TMC.
Replacement Parts
TMC does not sell retail parts directly to consumers. Please
contact your selling dealer for assistance in obtaining
replacement parts and/or accessories. If the original part is
no longer available, TMC will make every eort to suggest or
provide an appropriate substitute.
CONSUMER INFORMATION
CUSTOMER CARE | 877.855.2867
8
2
Website Usage Disclaimers
or Motor Coach (TMC) hereby disclaims and sets forth
as follows:
WEBSITE DISCLAIMER OF WARRANTY
e services, information and materials on websites listed
in this manual are provided 'AS IS,' and TMC shall have
absolutely no liability whatsoever in connection with these
website services, information, external links or third party
links on these websites. Your use of these websites are at
your own risk. TMC shall have no liability whatsoever for
any errors, omissions or inaccuracies in the information
regardless of how caused or for delays or interruptions
in delivery of the information: or any decision made or
action taken or not taken in reliance upon the information
furnished.
TMC accepts no responsibility or liability whatsoever with
regard to information on these websites as the information
is meant to be of a general nature only and is not intended
to address the specic circumstances of any particular
individual or entity.
e information provided is not necessarily comprehen-
sive, complete, accurate or up to date; the information is
sometimes linked to external sites over which TMC has
no control and for which TMC assumes no responsibility:
TMC shall have no liability for any loss or injury caused,
in whole or in part, by its actions, omissions or negligence,
or for any contingencies beyond its control in procuring,
compiling or delivering any information. e information
is not professional nor does it comprise legal advice (if you
need specic advice, you should always consult a suitably
qualied professional).
DISCLAIMER OF ENDORSEMENT
Any reference within external or third party links to any
specic commercial products, process or service by trade
name, trademark, manufacturer or otherwise, does not
constitute or imply it's endorsement, recommendation
or favoring by TMC. e appearance of external or third
party links does not constitute endorsement by TMC of the
linked web sites or the information, products or services
contained therein. TMC does not exercise any editorial
control over the information you may nd at these loca-
tions. External or third party links may be provided for
the convenience of the users of that website. TMC is not
responsible for the availability or content of these exter-
nal or third party sites and does not endorse, warrant or
guarantee any products, services, information, centers, or
schools described or oered at these links.
Thor Motor Coach®Recreational
Vehicle Privacy Notice
Your or Motor Coach RV contains systems which allow
or Motor Coach to collect information about your rec-
reational vehicle, how it is used, and where it is located,
and your Internet connection established through the RV’s
embedded equipment. or Motor Coach may also collect
information about you, your RV, and how and where it is
used through devices, applications, and services you use in
connection with your Connected RV.
Some data, including location information, may be
transmitted to or Motor Coach (directly or through
its service providers) via the included Winegard modem/
router whenever that device is connected to the Internet
(via wi-, cellular connection, or other means). is data
may be transmitted regardless if your RV is parked or in
motion.
or Motor Coach collects, uses, stores, and/or shares
this data for a number of reasons, including providing
assistance to you, troubleshooting, improving its products,
and to oer you products and services which may be of
interest to you. For more information and updates about
what information or Motor Coach may collect, how we
use, store, and share it, and how we protect it, please review
the or Industries Privacy Policy (www.orIndustries.
com/privacy-policy/) and the Winegard Company Privacy
Policy (www.Winegard.com/about/privacy-policy).
You may prevent sharing by disconnecting the Winegard
modem/router from the electrical power source. Note: if
you disable or limit information sharing with or Motor
Coach or its partners certain product features may not
work or may have limited functionality.
or Motor Coach RVs with connectivity features are
intended for use in the United States and Canada only.
Data and privacy protection laws where you use the RV
may impose certain responsibilities on you with respect to
your use of RV and related services. You are responsible
for ensuring you comply with such laws when you use the
RV and related services. You are responsible for informing
those you permit to use or occupy your RV (with or with-
out you, and including anyone to whom you loan, give, or
sell the Connected RV) how data related to their use of the
RV may be collected and processed.
If your or Motor Coach RV is equipped with a Sirius
Radio receiver, TMC will forward your vehicle and contact
information to Sirius. ey will use this information to
activate your subscription.
CONSUMER INFORMATION
THOR MOTOR COACH | MADE TO FIT 9
2
Please contact or Motor Coach Customer Service at
877-855-2867 if you have any questions about this
privacy notice or our privacy practices.
Reporting Safety Defects
In the United States
If you believe that your recreation vehicle has an alleged
defect that could cause a crash or cause injury or death, you
should immediately inform the National Highway Trac
Safety Administration (NHTSA) and or Motor Coach.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists
in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your selling dealer, or
or Motor Coach.
For additional information, go to the NHTSA website at:
www.safercar.gov
TO CONTACT NHTSA BY PHONE:
Call the Vehicle Safety Hotline at: 888-327-4236
TT Y: 800-424-9153
or: 202-484-5238
A NHTSA representative will record your complaint
information.
TO CONTACT NHTSA BY MAIL:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave. SE
Washington, DC 20590
TO CONTACT THOR MOTOR COACH BY PHONE:
Contact TMC Customer Care at: 877-855-2867
TO CONTACT THOR MOTOR COACH BY MAIL:
Thor Motor Coach
Attn: Customer Care
PO Box 1486
Elkhart, IN 46515-1486
In Canada
If you believe your recreation vehicle has an alleged safety
defect, you should contact the Department of Transport and
or Motor Coach. to report your safety concern.
ONLINE:
www.tc.gc.ca/recalls
TELEPHONE:
Call: 800-333-0510 (in Canada)
or: 819-994-3328
(Ottawa-Gatineau area or internationally)
MAILING ADDRESS:
Transport Canada - ASFAD
330 Sparks Street
Ottawa, Ontario
K1A 0N5
TO CONTACT THOR MOTOR COACH BY PHONE:
Contact TMC Customer Care at: 877-855-2867
TO CONTACT THOR MOTOR COACH BY MAIL:
Thor Motor Coach
Attn: Customer Care
PO Box 1486
Elkhart, IN 46515-1486
INTERNET :
http://www.tc.gc.ca/rappels
TÉLÉPHONE :
Sans frais : 800-333-0510 (au Canada)
ou : 819-994-3328
(dans la région de Ottawa-Gatineau et à l’extérieur du pays)
ADRESSE POSTALE :
Transports Canada - ASFAD
330, rue Sparks
Ottawa (Ontario)
K1A 0N5
POUR JOINDRE TMC PAR TÉLÉPHONE :
Appelez l’assistance à la clientèle TMC au:
877-855-2867
POUR JOINDRE TMC PAR COURRIER:
Thor Motor Coach
Attn: Customer Care
PO Box 1486
Elkhart, IN 46515-1486
CUSTOMER CARE | 877.855.2867
This page is intentionally left blank
10
VEHICLE SAFETY
THOR MOTOR COACH | MADE TO FIT 11
3
Vehicle Safety
Safety Decals and Information Labels
ere are safety decals and vehicle information labels
axed throughout your motorhome. Read and follow the
instructions listed on all decals, labels, or data plates before
and during operation and storage of your motorhome.
NOTE: Replacement Owner’ Manuals and labels can
be obtained from your selling dealer’s parts depart-
ment or TMC Customer Care.
Indicates an imminently hazardous situation that, if not
avoided, will result in death or serious injury. This alert
information is limited to the most extreme situations.
Indicates a potentially hazardous situation that, if not
avoided, may result in death or serious injury.
Indicates a potentially hazardous situation that, if not
avoided, may result in minor or moderate injury. It may
also be used to alert against unsafe practices.
Indicates a potential situation that, if not avoided,
may result in property damage or damage to your
motorhome.
DANGERDANGER
CAUTIONCAUTION
WARNINGWARNING
NOTICENOTICE
Safety Alerts
or Motor Coach uses the following safety symbols and
signal words to warn you of possible safety concerns and to
provide information to help prevent personal injury and/
or damage to the motorhome:
NOTE: Provides important information and useful
tips.
This is the safety alert symbol. It is used to
alert you to potential personal injury hazards.
Obey all safety messages that follow this
symbol to avoid possible injury or death. This symbol
may be used in conjunction with the following signal
words and with a color that corresponds with the
associated safety label.
Do not remove manual or labels from RV. If manual is
lost or misplaced or labels are damaged or illegible,
contact manufacturer or go to manufacturer’s website
to obtain replacements. Thor Motor Coach, Inc.’s
website is: http://thormotorcoach.com.
WARNINGWARNING
VEHICLE SAFETY
CUSTOMER CARE | 877.855.2867
12
3
Awareness and adherence to re safety procedures is an
important part of being a responsible motorhome owner/
operator. Make sure that everyone traveling in the moto-
rhome is familiar with the location of exits, including
emergency exit egress windows. By following these basic
rules of re prevention, the possibility of a re can be sig-
nicantly reduced:
• Never store ammable liquids within the motorhome
• Keep cooking surfaces clean
• Never use a ammable liquid or substance as a clean-
ing agent or solvent
• Never leave cooking food unattended
• Keep ammable materials away from open ames
• Never smoke in bed; and when smoking, always use
an ashtray
• Never allow children to play with propane or electrical
equipment
• Never use an open ame as a source of illumination
• Promptly repair faulty or damaged wiring and electri-
cal components
• Never overload electrical circuits
• Locate and repair propane gas leaks immediately
• Do not allow rubbish to accumulate
• Spray fabrics annually with a ame retardant
Basic Rules of Fire Safety
1. Evacuate everyone (including pets) from the motorhome
immediately!
2. Aer everyone is clear, check the re to determine if it
can be easily put out. If the re is too large, or the re is
fuel fed, stay clear of the motorhome and have the re
department manage the emergency.
3. If it can be safely done, without risking bodily harm or
injury:
• Turn OFF the main propane gas valve at the propane
tank
• Switch the 120 volts AC main circuit breaker to the
OFF position
• Disconnect the shore line power cord from the shore
power receptacle
• Turn OFF the generator (if equipped)
• Disconnect the negative battery cable(s) at the auxil-
iary battery and chassis battery
4. DO NOT attempt to use water to put out the re. Water can
spread some types of re (grease or oil), and electrocution
is possible with an electrical re.
5. Always have faulty or damaged wiring, electrical compo-
nents, propane tanks, valves, pipes, gas, and electrical ap-
pliances inspected by a certied RV repair technician and
repaired immediately.
Vehicles and equipment powered by internal
combustion engines and placed in recreation vehicles
may cause carbon monoxide poisoning or asphyxiation,
which could result in death or serious injury.
The ammable liquids used to power these items can
cause a re or explosion, which can result in death or
serious injury.
TO REDUCE RISK:
1. Do not ride in the vehicle storage area when
vehicles are present.
2. Do not sleep in the vehicle storage area when
vehicles are present.
3. Close doors and windows in walls of separation (if
installed) when any vehicle is present.
4. Run fuel out of engines or stored vehicles after
shutting off fuel at the tank.
5. Do not store, transport, or dispense fuel inside this
vehicle.
6. Open the windows, openings, or air ventilation
systems provided for venting the transportation
area when vehicles are present.
7. Do not operate propane appliances, pilot lights, or
electrical equipment when motorized vehicles are
present.
DANGERDANGER
NO SMOKING
Before dispensing fuel, turn off all engines, fuel-
burning appliances, and their igniters (see operating
instructions).
Do not dispense fuel within 20 feet (6.1 meters) of an
ignition source.
Can cause ignition of ammable vapors, which can
lead to a re or explosion and result in death or serious
injury.
DANGERDANGER
DO NOT attempt to use water to put out an electrical re.
Water can spread some types of re, and electrocution
is possible with an electrical re.
WARNINGWARNING
Fire Safety

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