THOR Jayco NORTH POINT 2023 User manual
2023 OWNER’S MANUAL
STRUCTURAL
LIMITED
WARRANTY
A subsidiary of Thor Industries, Inc.
NORTH POINT
Table of Contents
2023 Jayco North Point FW
Introduction 3
About This Manual 5
Warranty Packet 5
Safety Alerts 6
Reporting Safety Defects 7
Customer Responsibility 8
Change Of Address/Ownership 8
Suggestions For Obtaining Service 8
Obtaining Service At Our Customer Service Facility 9
Obtaining Service For Separately Warranted Items 9
Parts and Accessories 9
2023 Jayco Limited Warranty Pinnacle, North Point, Eagle and Seismic 10
Secondary Means of Escape (Exit Window) 17
Fire Safety 18
Fire Extinguisher 18
Smoke Alarm 19
Combination Carbon Monoxide /Propane Alarm 20
Formaldehyde 23
Extended Or Full Time Usage 24
Cold Weather Usage 24
Condensation 24
Tow Vehicle 25
Vehicle Labels 25
Loading Your Recreation Vehicle 27
Cargo CarryingAccessory Receiver (if so equipped) 27
Rear Bumper 27
Fifth Wheel Pin Box (customer supplied) 28
Wire Harness/Connector Plug 29
Weighing Your Tow Vehicle and RV 30
Towing 33
Towing Behind Your RV 35
Factory Installed Hitch Receiver (if so equipped) 36
Stowable Entrance Door Step (if so equipped) 38
Entrance Door 38
Rear Backup Camera Prep 39
Campsite Hook-Up 39
3.0 Leveling System (if so equipped) 40
Dexter EZ Flex Equalizer (if so equipped) 43
Stabilizer Jacks 43
Emergency Stopping 44
Emergency Towing 44
Wheel Lugs 44
Tires 47
Changing A Tire 49
Spare Tire Carrier (if so equipped) 49
Setting Up Your Recreation Vehicle 51
Awnings (if so equipped) 52
0263154.2023
Table of Contents
Electric Slide Room(s) (if so equipped) 55
The Electrical System 69
Command Center 69
GFCI Receptacle 70
Command Control System (if so equipped) 70
BMPRO RVMaster System (if so equipped) 71
Inverter (if so equipped) 76
Testing The Campsite Power Connection 77
Power Converter 78
12-Volt DC System 80
Auxiliary Battery (Customer Supplied) 81
Load Center 83
120-Volt Circuit Breakers 83
Approximate Electrical Load Ratings 84
120-Volt 50 AMPAC Electric System (if so equipped) 85
Generator 86
Solar Package (if so equipped) 89
Solar Prep (if so equipped) 89
Replacing Lighting 89
Exhaust Gas Fumes 91
Propane Gas System 91
Propane Use and Safety 95
Installing Propane Cylinder(s) 98
Plumbing System 101
Monitor Panel 101
Fresh Water System 102
Water Purication System (if so equipped) 104
Draining The Fresh Water System 105
Utility Center (P4) (if so equipped) 107
Water Heater 116
TRUMA® Tankless Water Heater (if so equipped) 120
Outside Shower (if so equipped) 124
Faucets 124
Bathroom Tub / Shower 124
Black/Grey Water System and Tanks 125
Black and Grey Tank Drains 127
Macerator Pump System (if so equipped) 128
Black Tank Flush (if so equipped) 130
Tank Heaters (if so equipped) 131
Toilet 132
Spray Port (if so equipped) 133
Air Conditioner 135
Power Roof Vent (if so equipped) 135
Ceiling Fan (if so equipped) 135
Furnace 136
Fireplace (if so equipped) 136
Table of Contents
Microwave 137
Cooking Safety 137
Cooktops, Range and Oven (if so equipped) 138
Gas BBQ Grill (if so equipped) 139
Range Hood (if so equipped) 141
Refrigerator 141
Washer/Dryer Prep (if so equipped) 142
Central Vacuum System (if so equipped) 143
Outside Kitchen (if so equipped) 143
Winegard Air 360 Plus System (if so equipped) 147
Exterior Sliding / Pivoting TV 148
Cleaning The Interior 151
Sofa and Dinette 152
Pantry or Hutch (if so equipped) 154
Countertops 154
Flooring 155
Bed Storage 156
Loft Sleeping Area (if so equipped) 157
Bunk Beds and Bunk Ladders (if so equipped) 158
Safe (if so equipped) 159
Cleaning The Exterior 161
Frame 163
E-Z Lube or Super-LubeAxle (if so equipped) 163
Exterior Roof and Sidewall Vents 163
Windows 163
Exterior Ladder (if so equipped) 163
Sealants 165
Fifth Wheels - Sealant Diagram 166
Travel Checklist 167
RV Storage 168
Featured Components Quick Reference Chart 171
Vehicle Maintenance Record 173
Ownership Notication 174
F
1
This manual has been provided by your recreational vehicle manufacturer for the sole pur-
pose of providing instructions concerning the operation and maintenance of this recreational
vehicle. Nothing in this manual creates any warranty, either expressed or implied.
Please review the limited warranty and the limited warranties that apply
to specic components oered with this vehicle.
Instructions are included in the manual for operating various components which are optional
on some RV’s or may not be available on your particular model.
In addition, the owner should refer to individual manufac-
turer’s operating instructions contained in the owner’s packet.
2
3
Introduction
Congratulations! On your Jayco recreation vehicle purchase. We are excited to welcome
you to our growing RV family. We are committed to being the most respected name in RVs.
Jayco recreation vehicles are manufactured for use as temporary living quarters for rec-
reation, camping and travel uses, all as dened by the bylaws of the Recreation Vehicle
Industry Association (RVIA).
This recreation vehicle is not intended for use as a full-time residence or for commercial
use. Commercial use means using the recreation vehicle as a business asset such as a mobile
oce or using the recreation vehicle for lease or rental purposes.
Jayco reserves the right to discontinue or change specications or design at any time without
notice and without incurring any obligation whatsoever. Recreation vehicles built for sale in
Canada may dier to conform to Canadian Codes.
We invite you to drop by our Visitors Center located in Middlebury, Indiana. To book a
factory tour or check on available tour times, log on to https://www.jayco.com and click on
the heading. Select from the drop down for factory tour information.
Jayco recreation vehicles are available in several sizes and models, so accessories and com-
ponents may dier slightly between models. Some equipment described in this manual may
not apply to your recreation vehicle.
Jayco reserves the right to discontinue or change specications or design at any time without
notice, and to make additions or improvements without incurring any obligations upon itself
to install these changes on its products previously manufactured. Recreation vehicles built
for sale in Canada may dier to conform to Canadian Codes.
At the time of sale of the new recreation vehicle, your Jayco dealer is expected to:
Deliver your recreation vehicle in the best condition possible. Your recreation ve-
hicle must pass the dealer’s pre-delivery inspection (PDI), including all systems
tests.
Provide orientation of the recreation vehicle, its systems, components and opera-
tion.
Request that you read all warranty information and explain any provision not
clearly understood.
Ensure you receive the Warranty Packet. Your dealer can assist you in complet-
ing the OEM warranty cards or registrations, and locate any required component
model or serial numbers.
Complete and return the “Warranty Registration and Customer Delivery Form”
to Jayco within 10 days of delivery to activate the applicable warranty coverage.
The is activated only after Jayco receives a signed and dated “Warranty
Registration and Customer Delivery Form” from your dealer.
Jayco has empowered its dealers to make warranty and repair decisions.
If a special circumstance occurs that requires information from Jayco, we have asked your
dealer’s service management to make the contact on your behalf.
4
Customer name and current location.
Phone number where you can be reached.
17-digit chassis Vehicle Identication Number (VIN) or 9-digit Serial.
Your date of purchase.
If applicable, the component description, serial number and model number.
A detailed description of the concern.
The name of your selling dealer.
If dierent from above, the contact information for the RV repair facility you are
contacting Jayco to discuss.
Installations or alterations to the original equipment vehicle as distributed by Jayco are not
covered by the Jayco Limited Warranty. The special body company, assembler, equipment
installer or up tter is solely responsible for warranties on the body or equipment and any
alterations (or any eect of the alterations) to any of the parts, components, systems or
assemblies installed by Jayco. Jayco is not responsible for the safety or quality of design
features, materials or workmanship of any alterations by such suppliers.
1. Call 800-283-8267 or use our website dealer locator to nd an authorized Jayco dealer
in your area. Contact them for an appointment; they will handle all warranty repair bill-
ing and returned parts for you.
2. If you cannot locate an authorized Jayco dealer near you, ask the campground sta for
referrals or check the internet. Or contact Jayco Customer Service or your selling dealer
for assistance in locating a repair facility.
Contact the RV repair facility to discuss your situation and make an appointment.
Ask how their billing will be handled. They may choose to bill Jayco directly;
otherwise, you are expected to pay them.
Have the RV repair facility inspect your RV. Either they or you must call Jayco
Customer Service to discuss applicable warranty coverage prior to any repair
work being performed.
Jayco Customer Service will issue an authorization number upon warranty repair
approval and advise if any original parts need to be returned.
Once Jayco Customer Service has issued an authorization number, the RV repair
facility may begin actual repair to your RV.
Inspect the completed repair work thoroughly. If you are not satised, communi-
cate that immediately to the RV repair facility management. Make sure you are
satised with the repair before you pay or leave the premises.
For reimbursement, either you or the RV repair facility must send a copy of your
itemized repair bill and all requested return parts by UPS (regular ground, freight
pre-paid) within 60 days of the completed repair date.
To expedite processing your warranty claim, include your name, address, phone number,
RV 17-digit VIN and authorization number. If returning parts, include a copy of your return
freight bill.
If an authorized Jayco dealer is not located nearby, contact your selling dealer for assistance.
If your dealer is closed, check with the campground sta or the internet for an RV repair
facility. Have the item repaired and contact Jayco Customer Service immediately the fol-
lowing business day.
5
About This Manual
This manual is a guide to operation of the features, equipment and controls in your recre-
ation vehicle. If you nd components vary signicantly from what is described, please con-
tact your dealer to ensure you have the correct information. Nothing in this manual creates
any warranty, either expressed or implied, nor does it cover every possible detail of equip-
ment, standard or option, installed on or in your recreation vehicle.
Information, illustrations and specications in this manual reect the most current avail-
able at the time of publication approval, are subject to change and not intended to indicate
actual size.
This Owner’s Manual and Warranty Packet are to be considered permanent components of
the vehicle. Keep them in your recreation vehicle at all times for personal reference. If the
recreation vehicle is sold, they should remain with the vehicle for the next owner.
Failure to contact Jayco Customer Service, unauthorized or improper warranty repairs, or
failure to return requested original parts may result in loss of reimbursements and/or loss
of warranty.
Jayco, Inc. Jayco, Inc.
Customer Service Customer Service
P.O. Box 460 100 Bontrager Drive
903 S. Main Street Bldg 42 Door 4220
Middlebury IN 46540 Middlebury IN 46540
Phone (toll-free) 800-283-8267
Phone (local) 574-825-0608
Fax (toll-free) 866-709-9139
Website www.Jayco.com
We welcome you to join our online community by following and engaging with us on our
various social media pages.
• Facebook: Jayco RV
• Instagram: @jaycorv
• YouTube: https://www.youtube.com/user/jaycorvs
Become a part of something bigger and join theAscend Community. This virtual community
comes together over stories of adventure, fun and family, spreading the word about the RV
lifestyle.
• Apply now: https://www.jaycofamily.com/partnerships/
Warranty Packet
There are components that are excluded from the vehicle warranty, or are warranted sepa-
rately by their own individual manufacturer’s limited warranty. The Warranty Packet con-
tains these component manufacturer supplied manuals or information sheets, warranty cards
and/or registrations. Consult this information for questions regarding operating, mainte-
nance, servicing instructions and warranty coverage. It is important you complete and mail
warranty cards and registrations within the prescribed time limits to avoid loss of warranty
coverage.
6
Indicates a potential situation that,if not avoided, may result in property dam-
age or damage to your RV.
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
Indicates a potentially hazardous situation that, if not avoided, may result in
minor or moderate injury. It may also be used to alert against unsafe practices.
Indicates a potentially hazardous situation that, if not avoided, may result in
death or serious injury.
Indicates an imminently hazardous situation that, if not avoided, will result in
death or serious injury. This alert information is limited to the most extreme
situations.
Safety Alerts
Throughout this manual, certain items are labeled
, and . These terms will alert you to precautions that can involve risk to your
vehicle or to your personal safety.
Read and follow them carefully. National Safety Associations and organizations require
many of the instructions listed. Always use the appropriate safety gear when servicing or
maintaining your recreation vehicle. Please call your dealer or our customer service repre-
sentatives if you are unsure how to proceed.
These signal words indicate precautions and potential situations, which if not avoided, may
result in personal injury, property damage, or damage to your recreation vehicle. These pre-
cautions are listed in the appropriate areas in this Owner’s Manual, and in the information
contained in the Warranty Packet, and on safety labels axed to your recreation vehicle.
Read and follow them carefully.
7
Reporting Safety Defects
If you believe that your recreation vehicle has an alleged defect
which could cause a crash or cause injury or death, you should immediately inform the
National Highway Trac Safety Administration (NHTSA), in addition to notifying our Cus-
tomer Service Department.
If NHTSA receives similar complaints, it may open an investigation, and if it nds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSAcannot become involved in individual problems between you, your dealer
or your vehicle manufacturer. For additional information, please refer to the NHTSAwebsite
at www.safercar.gov.
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-327-4236,
and a NHTSA representative will record your complaint information.
(TTY: 1-800-424-9153 or 1-202-484-5238).
Oce of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
If you believe your vehicle has an alleged safety defect, you should contact
Transport Canada and our Customer Service Department immediately.
To le a safety concern, you can complete an on-line form at https://tc.canada.ca/en/road-
transportation/defects-recalls-vehicles-tires-child-car-seats/report-potential-safety-defect-
vehicles-tires-child-car-seats, or call to speak with a defect investigator.
For additional information, please refer to the Transport Canada website at www.tc.gc.ca/
recalls
To contact Transport Canada by phone:
1-800-DEFECTS
1-819-420-4300 (Ottawa-Gatineau area or internationally)
Toll free: 1-800-333-0510 (in Canada)
To contact Transport Canada by mail:
Transport Canada -ASFAD
330 Sparks Street
Ottawa, ON
K1A 0N5
www.tc.gc.ca/rappels
Téléphone: 819-994-3328 (dans la région de Ottawa-Gatineau et à l’extérieur du pays)
Sans frais: 1-800-333-0510 (au Canada)
Adresse postale :
Transports Canada -ASFAD
330, rue Sparks
Ottawa (Ontario) K1A 0N5
8
Customer Responsibility
It is important you read and understand all instructions and precautions before operating the
recreation vehicle. Even if you are an experienced RV’er we encourage you to thoroughly
read this Owner’s Manual, as well as the information contained in your Warranty Packet.
As technology advances, new improvements enter the RV industry every day, and each RV
manufacturer has its own unique manufacturing process.
Familiarize yourself with the Limited Warranty applicable to your recreation vehicle. There
are components that are excluded or warranted separately by their individual manufacturer’s
limited warranty (refer to the Warranty Packet).
As the new owner of the recreation vehicle, you are responsible for regular and proper
maintenance performed in accordance with this manual and the OEM manuals. Regular and
proper maintenance will help prevent conditions arising from neglect that are not covered
by the limited warranty. It is your responsibility and obligation to return your vehicle to your
dealer for repairs and service.
Change Of Address/Ownership
Please notify our Customer Service Department as soon as possible of a change of address
by writing or calling us. For notication of a change of ownership, please ll out the appro-
priate form located in this manual and email it to Customer Service along with documenta-
tion showing proof of ownership.
Suggestions For Obtaining Service
To help ensure your dealer provides the level of service you expect, here are some sugges-
tions we would like to make:
Do not wait until you are ready to use your RV. Your dealer may not be able to service it im-
mediately and/or the repair may require parts be ordered. The dealer’s service department is
busiest on Mondays, Fridays and before holidays.
If you are having warranty work performed, be sure to have the right papers with you. Take
your warranty folder and have your vehicle information available.All work to be performed
may not be covered by the warranty. Discuss additional charges with the service personnel.
Provide your dealer with a written list of specic repairs needed. It is important that you
provide any vehicle repair history to the dealer’s service personnel. Keep a maintenance log
of your vehicle’s service history. This can often provide a clue to the current issue.
If you leave a list with several items and you need your vehicle returned back by a specic
time, discuss the situation with the dealer’s service personnel and list your items in order of
priority. This may include making a second appointment for work not completed or parts
that the dealer may need to order.
Please don’t be oended if you are told you cannot watch the work being done. Some insur-
ance requirements forbid admission of customers to the service area.
Check out the service or repair job when you pick up your vehicle. Notify the dealer’s
service personnel immediately of any dissatisfaction. If you cannot return the vehicle imme-
diately for repair, make an appointment as soon as possible. Be aware that all service shops
9
Obtaining Service For Separately Warranted Items
Your selling dealer is responsible for servicing your recreation vehicle before delivery,
and has an interest in your continued satisfaction. We recommend your dealer perform all
inspection, warranty and maintenance services. Some dealers may be authorized service
centers for those OEMs whose products are warranted separately and excluded from the
Obtaining Service At Our Customer Service Facility
Should your recreation vehicle be in need of service, and your dealer recommends that the
repairs be made at our Customer Service facility, your recreation vehicle may be returned to
us with the following guidelines*:
You or your dealer must make a conrmed appointment 60 days prior to dropping
o the recreation vehicle at our Customer Service facility.
The holding tanks must be emptied and rinsed. We have a dumping station avail-
able for customer use.
The propane system (if so equipped) and all electrical systems must be shut down
and turned o. We are not responsible for discharged batteries or propane tanks.
During the appropriate season, please ensure the RV has been winterized.
Unless prior approval has been obtained from our Customer Service facility, all
personal items must be removed from the area where you are requesting service
repair and the refrigerator emptied. We are not responsible for loss of food items.
All transportation costs are the responsibility of the owner. You may need to ar-
range for alternative accommodations for some types of repairs. Please be pre-
pared accordingly.
*Our Customer Service facility occasionally utilizes local independent repair facilities.
Your vehicle may be referred to or repaired by one of these local repair facilities.
Parts and Accessories
Contact your authorized dealer for assistance in obtaining replacement parts or accessories.
We do not sell direct to retail or non-authorized dealers. If the original part is no longer avail-
able, we will make every eort to provide an appropriate substitute.
require notication of any issues with their repairs within a specied time limit. Make sure
you are familiar with their repair policies.
10
2023 Jayco Limited Warranty Pinnacle, North
Point, Eagle and Seismic
This Limited Warranty covers only Jayco Pinnacle, North Point, Eagle, and Seismic brand
recreational vehicles sold in, and that remain in, the United States, U.S. Territories and
Canada and used for the intended purpose of recreational travel and camping. If a substan-
tial defect in material or workmanship, attributable to Jayco, is found to exist and is reported
to Jayco or an authorized servicing dealer during the applicable warranty period, it will be
repaired or replaced, at Jayco’s option, without charge to the RV owner, in accordance with
the terms, conditions and limitations of this limited warranty.
This limited warranty applies to the rst consumer purchaser of a new RV only. All rights
and limitations within this warranty are applicable to the original owner of the RV only. You
may contact an independent, authorized dealer for details.
Jayco’s obligation to repair or replace defective materials or workmanship is the sole obliga-
tion of Jayco under this limited warranty. Jayco reserves the right to use new or remanufac-
tured parts of similar quality to complete any work, and to make parts and design changes
from time to time without notice to anyone. Jayco reserves the right to make changes in
the design or material of its products without incurring any obligation to incorporate such
changes in any product previously manufactured. Jayco makes no warranty as to the future
performance of this RV, and this limited warranty is not intended to extend to the future per-
formance of this RV, or any of its materials, components or parts. In addition, the RV own-
er’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed
defect does not modify any obligation placed on the RV owner to contact Jayco directly
when attempting to pursue remedies under state or federal law.
Jayco makes no warranty of any nature beyond that contained in this limited warranty. Jayco
does not authorize any person to create any other obligation or liability for it regarding this
RV, and Jayco is not responsible for any representation, promise or warranty made by any
dealer or other person beyond what is expressly stated in this limited warranty, and no one
has the authority to enlarge, amend or modify this limited warranty. Any selling or servicing
dealer is not Jayco’s agent, but an independent entity.
11
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
The duration of this Limited Warranty is 2 years. The warranty period begins on the date
that the RV is delivered to the rst retail purchaser by an independent, authorized dealer of
Jayco, or, if the dealer places the vehicle in service before retail sale, on the date the RV is
rst placed in such service.
The term of this Limited Warranty is 3 years for substantial defects to any “Structure Com-
ponents”. Structure Components means materials and/or workmanship directly attributable
to Jayco relating to the lamination of the berglass sidewall assembly, the lamination of the
rear wall assembly, the lamination of the berglass front wall (wrap) assembly, sidewall/end
wall/front and rear wall frame assembly (wood and aluminum), roof frame assembly (wood
and aluminum), and oor frame assembly (wood and aluminum). Structure Components
specically excludes front and rear berglass caps and any other cosmetic berglass attach-
ments, sidewall metal (unless the root cause is the wall structure); exterior roof material
(EPDM rubber, TPO, etc.); oor covering (carpet, linoleum, hardwood tile, etc.); all side-
wall, end wall, front and rear wall, roof and oor attachments, and delamination caused by
water intrusion from lack of required exterior seal maintenance or other maintenance. Struc-
ture Components further excludes all items identied under “What is Not Covered” below.
Jayco reserves the right to have new or remanufactured parts of similar quality used to
complete any work, and to make parts and design changes from time to time without notice
to anyone. Jayco reserves the right to make changes in the design or material of its prod-
ucts without incurring any obligation to incorporate such changes in any product previously
manufactured. Jayco makes no warranty as to the future performance of this RV, and this
limited warranty is not intended to extend to the future performance of this RV, or any of its
materials, components or parts. In addition, the RV owner’s obligation to notify Jayco, or
one of its independent, authorized dealers, of a claimed defect does not modify any obliga-
tion placed on the RV owner to contact Jayco directly when attempting to pursue remedies
under state or federal law.
It is normal to expect some warranty service during the term of this Limited Warranty. To
obtain warranty service the owner must do all of the following:
1. Notify an independent, authorized dealer of Jayco, or Jayco, of the substantial defect
in material or workmanship attributable to Jayco, within the warranty coverage period
designated above;
2. Provide the notication mentioned in (1), above, within ten (10) days of when the
owner discovered, or should have discovered, the substantial defect in material or
workmanship attributable to Jayco;
3. Promptly schedule an appointment with and take the RV to an independent, authorized
dealer of Jayco, or Jayco, for repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental expenses
associated with obtaining warranty service.
12
If you need assistance, you may contact Jayco, at 903 S. Main Street, P.O. Box 460, Middle-
bury, Indiana 46540, Attn: Customer Service, (800) 283-8267.
NOTE: Jayco does not control the scheduling of service work at the independent, authorized
dealerships. You may encounter some delay in scheduling or completion of work. Also, you
must notify the selling dealer at time of delivery to have work performed on any defect that
occurred at the factory during manufacture at no cost to you as provided by this limited war-
ranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect that you
believe impairs the value, use or safety of the RV, or if it has taken longer than thirty (30)
days for those types of repairs to be completed, you must, to the extent permitted by law,
notify Jayco directly, in writing, at the above address, of the unsuccessful repair(s) of the
alleged defect(s) so that Jayco can become directly involved in making sure that you are
provided service pursuant to the terms of this limited warranty.
Jayco’s obligation is to address, within industry standards, any covered substantial defect
discovered and reported within the warranty coverage period provided: (1) you notify Jayco
or an authorized dealer within 10 days of your discovery of the substantial defect; AND (2)
you deliver the RV to Jayco or an authorized dealership at your cost and expense. If this
primary remedy fails to successfully cure any substantial defect after a reasonable number of
repair attempts, your sole and exclusive remedy shall be to have Jayco pay an independent
service shop of your choice to perform repairs to the substantial defect. If the substantial
defect is incapable of being repaired, your exclusive remedy will be to receive diminished
value damages (i.e. the dierence in your purchase price and the actual value of the RV on
the date of purchase due to the substantial defect that is incapable of repair). You must ex-
haust the primary repair remedy and this back-up remedy and both these remedies must fail
of their essential purpose before initiating any action against Jayco.
By way of example only, this limited warranty does not cover any of the following:
•defects in materials, components or parts of the structure of the RV not attributable to
Jayco;
•items that are added or changed after the RV leaves the possession of Jayco;
•additional equipment or accessories installed at any dealership, or other place of busi-
ness, or by any other party, other than Jayco;
•any RV used for rental or other business or commercial purposes (Note: It shall be
concluded that the RV has been used for commercial and/or business purposes if the RV
owner or user les a tax form claiming any business or commercial tax benet related
to the RV, or if the RV is purchased, registered or titled in a business name or any busi-
ness association such as a corporation or limited liability company);
•any RV sold or used outside the United States, U.S. Territories or Canada;
•any RV not used solely for recreational travel and camping;
•any RV purchased through auction or wholesale;
•any RV purchased from a dealer that is not an authorized dealer of Jayco;
•any defect arising from excess weight placed on the Structural Components;
•normal wear, tear or usage, such as tears, punctures, soiling, mildew, fading, or discol-
oration of exterior plastic or berglass, or soft goods, such as upholstery, drapes, carpet,
vinyl, screens, cushions, mattresses and fabrics;
13
•the eects of condensation or moisture from condensation inside or outside the RV;
•mold or any damage caused by mold to the inside or outside of the RV;
•imperfections that do not aect the suitability of the RV for its intended purpose of
recreational use or items that are working as designed but that you are unhappy with;
•exterior paint or nish;
•problems, including water leaks, related to misuse, mishandling, neglect or abuse, in-
cluding failure to maintain the RV in accordance with the owner’s manual, or other
routine maintenance such as inspections, lubricating, adjustments, tightening of screws
and ttings, tightening of lug nuts, sealing, rotating tires;
•damage due to accident, whether or not foreseeable, including any acts of weather;
•damage, rust, or corrosion due to the environment, theft, vandalism, re, or other inter-
vening acts not attributable to Jayco;
•damage caused by unregulated water pressure, tank over ll, or plumbing system modi-
cations resulting in ooding of the vehicle;
•failure of the original retail purchaser or others to follow ordinary maintenance proce-
dures as recommended by Jayco;
•damage caused by unprotected electrical hook-ups (home or campground), power surg-
es, lightning, circuit overload, or electrical system modications;
•damage resulting from tire wear or tire failure;
•hydraulic leveling jacks or leveling system;
•defacing, scratches, dents, chips on any surface or fabric of the RV; damage caused by
infestation by insects or animals;
•damage caused by o road use, overloading the RV or alteration of the RV, or any of
its components or parts;
•wheel alignment or adjustments to axles when caused by improper maintenance, load-
ing or damage from road hazards, including o road travel, wheel damage or balancing
or damage from tire failures;
•any costs associated with obtaining service, including by way of example, travel costs,
are specically excluded from the coverage of this warranty; and
•any component, system, or part of the RV that is warranted by another entity, including,
by way of example, handling, braking, wheel balance, tires, tubes, batteries, gauges,
generator, awning, hydraulic jacks, inverter, converter, microwave, television, DVD/
CD player, radio, speakers, television, refrigerator, range, hot water heater, water
pump, stove, carbon monoxide detector, smoke detector, propane detector, furnace or
any air conditioner. The written warranty provided by any manufacturer of the com-
ponent part is the direct responsibility of that manufacturer. Defects and/or damage to
interior and exterior surfaces, trim, upholstery and other appearance items may occur
at the factory. These items are usually detected and corrected at the factory or by the
selling dealer prior to delivery to the retail customer. You must inspect your RV for this
type of damage when you take delivery. If you nd any such defect or damage you must
notify the selling dealer at time of delivery to have these items covered by this limited
warranty and to have work performed on the items at no cost to you as provided by this
limited warranty.
14
Certain things completely discharge Jayco from any obligation under this warranty and void
it. By way of example, the following shall discharge Jayco from any express or implied
warranty obligation to repair or replace any defect that results from: any rental or other busi-
ness or commercial use or purchase of the RV (as dened in this warranty), any RV titled or
registered in the name of any business or business association (such as a corporation or lim-
ited liability company), any RV sold outside of, or used outside of, the United States, U.S.
Territories or Canada, through an auction or wholesale or by a non-authorized dealer, any
defect in a separately manufactured component part, owner neglect or failure to provide rou-
tine maintenance (See Owner’s Manual), unauthorized alteration, o road use, collision or
accident, whether or not foreseeable, including any acts of weather or damage or corrosion
due to the environment, theft, vandalism, re, explosions, overloading in excess of weight
ratings, and tampering with any portion of the RV, or any use of the RV as a semi-permanent
or permanent home.
Any performance of repairs shall not suspend this limitation
period from expiring, unless state law provides otherwise. Any performance of repairs after
the warranty coverage period has expired, or performance of repairs regarding anything
excluded from coverage under this limited warranty shall be considered “good will” repairs,
and they will not alter the express terms of this limited warranty, or extend the warranty
coverage period or this limitation period. In addition, this warranty is not intended to extend
to future performance, and nothing in this warranty, or any action of Jayco, or any agent of
Jayco, shall be interpreted as an extension of the warranty period or this limitation period.
Some states do not allow a reduction in the statute of limitations, so this reduction may not
apply to you. Jayco is not required to notify you if authorized repairs are considered “good
will” by Jayco.
Your warranty registration records should be completed and delivered to the manufacturers
of component parts. The selling dealership will assist you in completing and submitting
the Jayco product warranty registration form. That form must be returned to Jayco within
ten (10) days of your taking delivery of the RV. Your Jayco warranty will not be registered
unless this warranty registration is completed and received by Jayco. Failure to le this war-
ranty registration with Jayco will not aect your rights under this limited warranty as long
as you can present proof of purchase, but it can cause delays in obtaining the benets of this
limited warranty, and it may inhibit any servicing facility’s ability to provide proper repairs
and/or part replacement. Note, tender and acceptance of a warranty registration does not
alter the express terms of this limited warranty or any of its exclusions.
It is the owner’s responsibility to perform proper care and maintenance of the RV, and to
assure correct load distribution. For details regarding this, please see your Jayco owner’s
manual and the owner’s manuals of the chassis manufacturer and other component part
manufacturers. These outline various care and maintenance that is required to maintain your
RV. Please review all manuals supplied with your RV, and contact your selling dealership or
supplier of the component part if you have questions. Note: Failure to maintain the RV as
noted in those manuals voids this limited warranty, and any damage to the RV as a result of
your failure to perform such care, is not covered by this limited warranty.
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