Tinco GMC195IB Series User manual

Installation/OperationManual
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Model Series
ECO30i / GMC195IB & GMC195ID Series
ECO30e / GMC195OA Series
ECO24e GMC150OA Series
AQUA28i / GMS195ID Series
AQUA28e / GMS195OA Series
P21i / GMS150IB Series
P21e / GMS150OA Series
This appliance must be installed in accordance with
manufacturer’s installation instructions
Current AS/NZS 5601,AS/NZS 3000,AS/NZS 3500.4 wiring regulations and all Local Building, Water and
Gas fitting regulations
This appliance must be installed and serviced by an “authorized person” responsible for:
1. Give these instructions to the customers.
2. Correct commissioning of this appliance
3. Demonstrate the operation of unit to the customers before leaving
4. Ensure unit performs to the specification stated on the rating label
Failure to install this appliance according to these installation instructions may void warranty.
This appliance is not suitable for use as a pool heater

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INDEX
SAFETY / WARNING.............................................................................................................3
INTRODUCTION....................................................................................................................4
TECHNICAL DATA ................................................................................................................5
INSTALLATION......................................................................................................................7
a) Included Accessories...................................................................................................7
b) Optional Flue Accessories ...........................................................................................8
c) Dimensions..................................................................................................................9
d) Installation Clearances...............................................................................................12
e) Flue/Pipes Installation—Indoor Unit Only ..................................................................16
f) Wall Mounting Installation..........................................................................................19
g) Gas Piping.................................................................................................................21
h) Water Connection ......................................................................................................23
i) Condensate Piping.....................................................................................................26
j) Electrical Connection.................................................................................................27
k) Check Points after Installation....................................................................................28
l) Component Details ....................................................................................................29
SETTING UP AND OPERATION OF TEMPERATURE CONTROL PANEL ........................35
Indoor Installation Models (ECO30i, AQUA28i, P21i)
a) Initial Power Up or Press Reset + b) Set-up Time and Temperature Unit................35
c) Operate the Water Heater..........................................................................................36
d) Check Water Flow Rate.............................................................................................39
e) Cleaning Water Filter Icon + f) Low Battery Icon.....................................................40
Outdoor Installation Models (ECO30e, AQUA28e, P21e)
a) Temperature Unit Setting + b) Turn On Gas Unit....................................................41
c) Temp. Setting + d) Remove Error Code..................................................................42
e) Remove High Temp. Setting Function.......................................................................42
f) Activate High Temperature Setting Function .............................................................43
g) Setting Compensation Temperature..........................................................................43
h) Remove Setting Compensation Temperature Function.............................................44
i) LCD Panel Function Setting Table.............................................................................44
FREEZING PROTECTION...................................................................................................45
MAINTENANCE...................................................................................................................46
TROUBLE SHOOTING........................................................................................................49
ERROR CODE DIAGOSTICS..............................................................................................51
ELECTRICAL WIRING DIAGRAM.......................................................................................55
FUNCTIONAL FLOW CHART .............................................................................................56
MANUFACTURER’S WARRANTY ......................................................................................57

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1. SAFETY / WARNING
Warning: The maximum inlet gas pressure must not exceed the value specified by the
manufacturer and that the minimum value listed is for the purpose of input adjustment.
Warning: Do not obstruct the flow of combustion and ventilation air.
Warning: Shock hazard; line voltage is present. Before servicing the water heater, unplug
power supply cord from outlet. Failure to do so could result in severe personal injury or death.
Warning: Keep appliance area clear and free from combustible materials, gasoline and other
flammable vapors and liquids.
Warning: The appliance should be located in an area where leakage of the heater or
connections will not result in damage to the appliance or to lower floors of the structure. When
such locations cannot be avoided, it is recommended that a suitable drain pan, adequately
drained, be installed under the appliance. The pan must not restrict combustion air flow.
Warning
: Label all wiresprior to disconnection whenservicingcontrols. Wiring errors can
result
i n improper and dangerous operation. V er i f y proper op er at i on after servicing.
Warning: All the electrical wiring connections and electrical grounding must comply with local
code, or in absence of local codes, with the latest edition of the National Electrical Code
AS/NZS 3000.
Warning: The heater must be disconnected from the gas supply piping system during any
pressure testing of that system at test pressures.
Watertemperatureover50 ℃
cancausesevereburnsinstantly
ordeathfromscalding.Children,
thedisabledandtheelderlyare
athighestriskofbeingscalded.
Seeinstructionmanualbefore
settingtemperatureofwater
heater.Feelwaterbeforebathing
orshowering.

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2. INTRODUCTION
The TINCO TECH continuous flow gas water heater series are designed and manufactured in
accordance with the customers’ requirement for energy efficiency, safety, comfort, and
convenience.
Features:
Condensing and non-condensing models are available
Outdoor and co-axial flue indoor models are available
Domestic and Commercial models are available
Cascade connection available
Max. 50℃hot water delivery models (complied with Water Mark) are available
Precision thermostatic control +/-2°C
Gas valve + control PCB designed and manufactured in house
Digital electronic ignition
LCD temperature control pad
Error code system
Module designed for easy maintenance
Oxygen free copper heat exchanger
By pass valve
Step motor water flow controller
Safety Functions:
Anti-frost detection ( ECO30i / ECO30e / ECO24e / AQUA 28e / AQUA28i series )
Flame out detection
Over voltage detection
Abnormal water pressure detection
Multiple safety temperature detection
Over heat detection
Power failure detection
Block flue detection
BLDC blower degradation detection
Before installing this appliance, please carefully check that all packing materials have been
removed and that the appliance is correct for the gas supply to which it is to be connected.

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3. TECHNICAL DATA
AGA approval certificate number:
--AGA 8167 G: ECO30e, ECO24e, P21e & AQUA28e series
--AGA 8173 G: ECO30i, AQUA28i & P21i series
Max./ Min. nominal gas consumption (Mj/hr) per hour
Model Series Natural Gas (Mj/hr) LP Gas (Mj/hr) ULP Gas(Mj/hr)
ECO30i/GMC195IB Max.200 / Min.13.5 Max.200 / Min.13.5 --
ECO30i/GMC195ID Max.200 / Min.13.5 Max.200 / Min.13.5 Max.200 / Min.13.5
ECO30e/GMC195OA Max.200 / Min.13.5 Max.200 / Min.13.5 --
ECO24e/GMC150OA Max.160 / Min.13.5 Max.160 / Min.13.5 Max.160 / Min.13.5
AQUA28i/GMS195ID Max.200 / Min.13.5 Max.200 / Min.13.5 Max.200 / Min.13.5
AQUA28e/GMS195OA Max.200 / Min.13.5 Max.200 / Min.13.5 Max.200 / Min.13.5
P21e/GMS150OA Max.160 / Min.13.5 Max.160 / Min.13.5 Max.160 / Min.13.5
P21i/GMS150IB Max.160 / Min.13.5 Max.160 / Min.13.5 Max.160 / Min.13.5
Test point pressure:
Model Series Natural Gas
Max. TPP
Natural Gas
Min.TPP
Propane
Max. TPP
Propane
Min. TPP
ULP Gas
Max. TPP
ULP Gas
Min. TPP
ECO30i/GMC195IB 0.80 kPa 0.27 kPa 1.10 kPa 0.30 kPa -- --
ECO30i/GMC195ID 0.87 kPa 0.27 kPa 1.10 kPa 0.30 kPa 1.05 kPa 0.33 kPa
ECO30e 0.80 kPa 0.30 kPa 0.95 kPa 0.27 kPa -- --
ECO24e 0.55 kPa 0.30 kPa 0.60 kPa 0.27 kPa 0.61 kPa 0.27 kPa
AQUA28i 0.73 kPa 0.26 kPa 0.80 kPa 0.26 kPa 0.82 kPa 0.26 kPa
AQUA28e 0.71 kPa 0.26 kPa 0.82 kPa 0.26 kPa 0.85 kPa 0.26 kPa
P21e 0.73 kPa 0.23 kPa 1.13 kPa 0.22 kPa 1.11 kPa 0.22 kPa
P21i 0.74 kPa 0.28 kPa 1.05 kPa 0.25 kPa 1.06 kPa 0.25 kPa

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Hot water capacity:
Model Series Water heating capacity
raised 25℃(L/min.) Water heating capacity raised 45℃(L/min.)
ECO30i/GMC195IB 30.4 L / min. 16.8 L / min.
ECO30i/GMC195ID 31.0 L / min. 17.0 L / min.
ECO30e 30.4 L / min. 16.8 L / min.
ECO24e 25.5 L / min. 13.7 L / min.
AQUA28i 28.0 L / min. 15.0 L / min.
AQUS28e 28.0 L / min. 15.0 L / min.
P21e 20.8 L / min. 11.9 L / min.
P21i 21.8 L / min. 12.2 L / min.
Common technical data:
Max. / Min. inlet water pressure 1,000 kPa / 200 kPa
Main injector size (mm) Natural Gas: 2.0 / Propane & ULP Gas: 1.40
Electrical characteristic AC 230V-240V 50Hz/60Hz
0.32Amp for ECO30i/ECO30e/ECO24e/AQUA28e/AQUA28i
0.27Amp for P21i/P21e
Anti-frost sensor ＜2℃ON, ＞10℃OFF
Inlet gas connection 3/4” BSPT
Cold water connection 3/4” BSPT
Hot water connection 3/4” BSPT
IP rating IP 23
Wiring diagram and error code table:
Located on the inside of the chassis
Data Plate Label:
Located on the left-hand outside of the chassis
Gas type Label:
The gas type which the appliance is designed to operate is nominated on a label sticker located
on the left-hand outside of the chassis.
Warning labels:
Located on the left-hand outside of the chassis--PLEASE READ THESE LABELS CAREFULLY!

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4. INSTALLATION
a) Included Accessories
Part Image O’ty
Mounting Bracket
1
Hardware Kit
1
Installation Manual
1
Warning: After installation the installer must test the appliance for correct operation before
hand over to the customers.

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b) Optional Flue Accessories
Part No. Part Description Image
TIT2-3008102 5”/3” stainless steel coaxial flue
300mm length pipe
TIT2-6008102 5”/3” stainless steel coaxial flue 600mm length pipe
TIT2-9008102
5”/3” stainless steel coaxial flue
900mm length pipe
TIT2-9088104
5”/3” stainless steel coaxial flue
elbow 90°
TIT2-4588104
5”/3” stainless steel coaxial flue
elbow 45°
TIT2-9266103
5”/3” stainless steel
condensation coaxial flue pipe
TIT2-9290104 5”/3” stainless steel horizontal
coaxial terminal flue-II
TIT2-2146102 5”/3” stainless steel terminal
coaxial adjustable extension flue
pipe
TIT2-1676102 5”/3” stainless steel adjustable
coaxial connection flue pipe
TIT2-9218103
5”/3” stainless steel vertical
coaxial terminal flue

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c) Dimensions
Dimension ECO30i Series
Dimension ECO30e & ECO24e Series

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Dimension AQUA28i Series
Dimension AQUA28e Series

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Dimension P21i Series
Dimension P21e Series

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d) Installation Clearances
Warning: The location of the flue terminal must comply with the clearances show on this
page. If you are unsure about clearances not indicated here, in general refer to S5601, or
your local authority. In Western Australia refer to the WA Office of Energy rules and
regulations.
Item Attention Illustration
Distance from combustibles
*Maintain the following clearances from
both combustible and non-combustible
materials
*If the unit be installed in the vicinity of a
permanent kitchen range or stove that has
the possibility of generating steam that
contains fats or oils, use a dividing plate or
other measure to ensure that the unit is
not exposed to air containing such
impurities.
*The dividing plate should be
noncombustible and the width must
exceed that of the device.
*Do not remove mounting brackets to
reduce air gap at rear
In Accordance with AS5601
Securing of space for repair /
inspection
*If possible, leave 200mm or more on either
side of the unit to facilitate inspection.
*If possible, leave 600mm or more in front
of the unit to facilitate maintenance and
service if necessary

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Outdoor clearances to any
opening into any building
*Maintain the following clearances to any
opening in any building:
1.5m below and 500mm horizontally from
any door, window or gravity air inlet. 1m
above any forced air inlet. 500mm below
an overhang.
In accordance with AS5601
Clearances for flue terminal (top of heater)
The location of the flue terminal must comply with the clearances show on this page. If you are
unsure about clearances not indicated here, in general refer to S5601, or your local authority. In
WesternAustralia refer to the WA Office of Energy rules and regulations.
Extract from AS/NZS 5601
Use as a guide only. Refer to AS5601 or local gas fitting rules for specific locations
T Flue terminal Z = Fan assisted flue appliance only M Gas meter p= Electricity meter or fuse
box I = Mechanical air inlet
Shaded area indicates prohibited areas for flue terminals

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* - unless appliance is certified for closer installation
† - Prohibited area below electricity meter or fuse box extends to ground level
Min. Clearances (mm)
Ref Item
Fan-Assisted
Below eaves, balconies and other projections: 200
• Appliances up to 50 MJ/h input 300
a
• Appliances over 50 MJ/h input 300
b From the ground, above a balcony or other surface * 300
c Front a return wall or external corner * 300
d From a gas meter (M) (see 5.11.5.9 for vent terminal location
of regulator) (see Table 6.6 for New Zealand requirements) 1000
e From an electricity meter or fuse box (P) † 500
f From a drain pipe or soil pipe 75
g Horizontally from any building structure* or obstruction facing
a flue terminal 500
h From any other flue terminal , cowl, or combustion air intake † 300
Horizontally from an open window, door, non-mechanical air inlet, or any other opening into
a building with the exception of sub-floor ventilation:
• Appliances up to 150 MJ/h input * 300
• Appliances over 150 MJ/h input up to 200 MJ/h input * 300
• Appliances over 200 MJ/h input up to 250 MJ/h input * 500
• Appliances over 250 MJ/h input * 1500
j
• All fan-assisted flue appliances , in the direction of discharge 1500
k From a mechanical air inlet, including a spa blower 1000
Vertically below an open window, non-mechanical air inlet, or any other opening into a
building with the exception of sub-floor ventilation:
• Space heaters up to 50 MJ/hr input 150
• Other appliances up to 50 MJ/hr input 500
• Appliances over 50 MJ/h input and up to 150 MJ/h input 1000
n
• Appliances over 150 MJ/h input 1500

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NOTES:
1. Where dimensions c, j or k cannot be achieved an equivalent horizontal distance measured
diagonally from the nearest discharge point of the terminal to the opening may be deemed
by the Technical Regulator to comply.
2. See Clause 6.9.4 for restrictions on a flue terminal under a covered area.
3. See Figure J3 for clearances required from a flue terminal to an LP Gas cylinder. A flue
terminal is considered to be a source of ignition.
4. For appliances not addressed above acceptance should be obtained from the Technical
Regulator.

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e) Flue/Pipes Installation—Indoor Unit Only
Flue Guidelines
This is is a co-axial flue water heater and therefore is certified and listed with the flue
system. You must use flue components that are certified and listed with the water heater
model. Do not combine vent components from different manufacturers.
The flue system must vent directly to the outside of the building and use outside air for
combustion.
Flue should be as direct as possible with a minimum number of pipe fittings.
Flue connections must be firmly pressed together so that the gaskets form an air tight seal.
If the flue system is to be enclosed, it is suggested that the design of the enclosure shall be
deemed acceptable by the installer or the local inspector.
Regions of cold climate will create more condensation in the flue system, The
condensation collector should be used in cold climates.
Do not common vent or connect more than one appliance to this flue system.
Do not place any dangerous objects at the end of the exhaust flue.

When install the coaxial flue, the flue must have the appropriate support. Each flue must
be connected completely and smoothly. The height gap between each support point must
be less than 30mm.
NOTICE: Provisions must be made to prevent the condensate from entering the water heater.
Without proper drainage or disposal, condensate will damage the heat exchanger.
Coaxial flue pipe and terminal flue connection instruction
The coaxial flue pipe T1T2 series must be inserted and then rotated in clock-wise direction
to correctly assemble.
The horizontal or vertical terminal has the same connections as the coaxial flue pipe T1T2
series and requires inserting and rotation to correctly assemble the terminal to the coaxial
pipe.

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For horizontal flue only
a. Minimum horizontal flue length
From the center of the unit pipe on the unit to the outside wall, the minimum vent
length is 1 meter. You will need at least one elbow in this type of installation.
b. Maximum horizontal flue length (with 1st elbow connected at the unit.)
Determine the number of 90° elbows in the flue system.
One 90° elbow will reduce the effective horizontal flue length by 1 meter.
The max. flue length of the appliance is 10 meters
To find the maximum horizontal flue length based on the number of elbows, see table
below. Total flue length is calculated from the center of the pipe at the unit with all the
effective length added to the outside wall.
Total horizontal/vertical flue pipe length with the Number of 90° elbows
1 elbow 2 elbows 3 elbows
9 meters 8 meters 7 meters
For vertical flue only
a. Minimum flue length
From the top of the unit to the top of the vertical terminations, the minimum flue length
is 3 meters.
b. Maximum vent length
Determine the number of 45° and 90° elbows in the flue system.
One 45° or 90° elbow will reduce the effective horizontal flue length by 1 meter.
The max. flue length of the appliance is 10 meters
To find the maximum vertical flue length based on the number of elbows, see table
below. Total flue length is calculated from the top of the unit to the top of the vertical
termination.
Total vertical/horizontal flue length with the Number of 90° elbows
1 elbow 2 elbows 3 elbows
9 meters 8 meters 7 meters

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Horizontal termination using the condensate trap
The condensate trap must be used in horizontal terminations if a horizontal length in
the flue system exceeds 4.8 meters.
Regions of cold climate will create more condensation in the flue system. The
condensate trap should be used in cold climates.
If more than one elbow is used in the vertical section the condensate trap must be
used.
Recommended condensation trap location
-----------------------------------------------------------------------------------------------------------------
The condensate trap must be used in horizontal terminations if a vertical rise in the flue
system exceeds 1.5 meters.
Recommended condensation trap location
-------------------------------------------------------------------------------------------------------------------
Vertical termination
The condensate trap must be used in vertical terminations if a vertical rise in the flue
system exceeds 1.5 meters.
Recommended condensation trap location

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f) Wall Mounting Installation
Caution: When install with bare hands, please be careful not to get injury.
Warning: Please be careful not to hit the gas & water piping or electrical wirings while
drilling the holes.
Caution: Please ensure the strength of the wall is sufficient to take the weight of the gas
water heater unit. If not, please install the reinforcement to prevent the transfer of
vibration.
Caution: Installation must conform with all local building, water or Gas Regulations or
AS5601.
Caution: To prevent the internal parts of the unit from any damage or malfunction,
please do not apply any unnecessary force to the unit while installing.
A
ction Attention Illustration
Position mounting bracket
1. Open the mounting kit bag and take out the mounting
bracket assembled with the bubble level. Place the
mounting bracket on the appropriate height of the
vertical wall. Make sure the bubble level is in level
position and then mark the drilling hole positions in both
side of the mounting bracket.
2. Drill the holes on the marked position.
a. Then place the expansion bolts in the holes if it is
brick or stone wall.
b. Or, then screw-in wood screws in the holes if it is
wooden wall
Mounting
3a. Hang the unit by placing the upper fixed bracket in the
groove of the mounting bracket on the wall.
3b. Mark the drilling hole position in the middle hole of the
lower fixed bracket and then remove the unit.

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Mounting
4. Drill the holes on the marked position.
a. Then place the expansion bolt in the holes if it is
brick or stone wall.
b. Or, then screw-in wood screw in the hole if it is
wooden wall.
Hang the unit again on the wall.
Recheck
Ensure the unit is installed securely and won’t move or fall
down by the vibrations or earthquakes.