TomTom PRO User manual

TomTom PRO
Reference Guide

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Contents
What's in the box 8
What's in the box ................................................................................................................................8
Read me first 10
Positioning the device......................................................................................................................10
Installing in your car.........................................................................................................................10
Switching on and off ........................................................................................................................11
Setting up..........................................................................................................................................11
GPS reception...................................................................................................................................11
About MyTomTom...........................................................................................................................11
Setting up MyTomTom....................................................................................................................12
Safety settings ..................................................................................................................................12
Device not starting ...........................................................................................................................13
Charging your device .......................................................................................................................13
Sharing information with TomTom .................................................................................................13
Safety Notice ....................................................................................................................................14
Take care of your navigation device ...............................................................................................14
Getting help to use your navigation device ....................................................................................15
Truck navigation 16
About truck navigation.....................................................................................................................16
Setting a vehicle profile ...................................................................................................................16
Restriction and dead end warnings.................................................................................................17
Viewing blocked truck routes ..........................................................................................................18
Planning a route 20
Planning a route ...............................................................................................................................20
Route summary ................................................................................................................................22
LIVE summary ..................................................................................................................................22
Alternative routes .............................................................................................................................23
Selecting a route type ......................................................................................................................24
Frequent destinations.......................................................................................................................25
Show my frequent destinations.......................................................................................................25
Using arrival times............................................................................................................................26
Navigation menu options.................................................................................................................27
Planning a route in advance ............................................................................................................28
Viewing route information ...............................................................................................................29
Voice control 31
Voice control - Navigate to ..............................................................................................................32
About voice control.....................................................................................................................32

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Using voice control .....................................................................................................................32
Planning a journey using your voice..........................................................................................33
Voice control - Drive to ....................................................................................................................36
About voice control.....................................................................................................................36
Using voice control .....................................................................................................................36
Planning a journey using your voice..........................................................................................37
Entering addresses using your voice.........................................................................................39
The Driving View 40
About the Driving View....................................................................................................................40
WORKsmart in the Driving View......................................................................................................40
The Driving View ..............................................................................................................................40
Driving View Symbols......................................................................................................................41
About replanning settings................................................................................................................42
Advanced Lane Guidance 43
About lane guidance ........................................................................................................................43
Using lane guidance.........................................................................................................................43
Changing your route 45
Making changes to your route.........................................................................................................45
Change route menu..........................................................................................................................45
About waypoints ..............................................................................................................................46
Adding the first waypoint to your route..........................................................................................47
Adding further waypoints to your route .........................................................................................47
Changing the order of waypoints....................................................................................................48
Deleting a waypoint..........................................................................................................................48
Changing notification settings for a waypoint ................................................................................48
Reactivating a waypoint ...................................................................................................................49
View map 50
About viewing the map....................................................................................................................50
View map ..........................................................................................................................................50
Options..............................................................................................................................................51
Cursor menu.....................................................................................................................................52
Map corrections 54
About TomTom Map Share.............................................................................................................54
Correcting a map error.....................................................................................................................54
Correcting a truck map error ...........................................................................................................55
Types of map correction..................................................................................................................58
Sounds and voices 62
About sounds and voices ................................................................................................................62
About computer voices....................................................................................................................62

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Selecting a voice ..............................................................................................................................62
Changing the volume level ..............................................................................................................62
Automatic volume control ...............................................................................................................63
Settings 64
About Settings..................................................................................................................................64
2D/3D settings ..................................................................................................................................64
Advanced settings............................................................................................................................64
Battery saving ...................................................................................................................................65
Brightness .........................................................................................................................................66
Car symbol........................................................................................................................................66
Clock..................................................................................................................................................66
Connections......................................................................................................................................66
Edit vehicle profile............................................................................................................................66
Enable / Disable Bluetooth...............................................................................................................67
Enable / Disable flight mode............................................................................................................67
Favourites .........................................................................................................................................67
GPS status ........................................................................................................................................68
Home location ..................................................................................................................................68
Keyboard...........................................................................................................................................68
Language ..........................................................................................................................................69
Make your own menu ......................................................................................................................69
Manage POIs.....................................................................................................................................69
Map colours......................................................................................................................................70
Map corrections................................................................................................................................70
Me and my device............................................................................................................................70
MyTomTom account........................................................................................................................70
Network.............................................................................................................................................71
Operate left-handed / Operate right handed...................................................................................71
Phones ..............................................................................................................................................71
Reset factory settings.......................................................................................................................71
Route planning .................................................................................................................................72
Safety settings ..................................................................................................................................72
Show POI on map ............................................................................................................................72
Speaker .............................................................................................................................................73
Start up .............................................................................................................................................73
Status bar..........................................................................................................................................73
Switch map.......................................................................................................................................73
Turn off voice guidance / Turn on voice guidance.........................................................................74
Units ..................................................................................................................................................74
Use night colours / Use day colours ...............................................................................................74
Voices................................................................................................................................................75
Voice control.....................................................................................................................................75
Volume..............................................................................................................................................75
Points of Interest 76
About Points of Interest ...................................................................................................................76
Creating POIs ....................................................................................................................................76
Using POIs to plan a route ...............................................................................................................78

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Showing POIs on the map ...............................................................................................................78
Calling a POI .....................................................................................................................................79
Setting warnings for POIs ................................................................................................................79
Manage POIs.....................................................................................................................................80
Help 81
About getting help............................................................................................................................81
Using Help to phone a local service................................................................................................81
Help menu options...........................................................................................................................81
Hands-free calling 83
About hands-free calls .....................................................................................................................83
Connecting to your phone ...............................................................................................................83
Making a call.....................................................................................................................................83
Receiving a call.................................................................................................................................84
Auto-answer .....................................................................................................................................84
Connecting more phones to your device........................................................................................84
Mobile phone menu .........................................................................................................................84
Favourites 86
About Favourites ..............................................................................................................................86
Creating a Favourite .........................................................................................................................86
Using a Favourite..............................................................................................................................88
Changing the name of a Favourite ..................................................................................................88
Deleting a Favourite .........................................................................................................................88
Services 89
About LIVE Services.........................................................................................................................89
Safety Notice ....................................................................................................................................89
LIVE Services subscriptions.............................................................................................................89
About TomTom HD Traffic ..............................................................................................................90
About Local Search ..........................................................................................................................90
Using local search ............................................................................................................................90
About Speed Cameras .....................................................................................................................91
Other services...................................................................................................................................91
Traffic 93
About traffic information..................................................................................................................93
About TomTom HD Traffic ..............................................................................................................93
Safety Notice ....................................................................................................................................93
Using traffic information ..................................................................................................................93
Taking the fastest route....................................................................................................................94
Minimising delays.............................................................................................................................95
Making commuting to work easier..................................................................................................95
Getting more information about an incident ..................................................................................96
Checking traffic incidents in your area ............................................................................................97

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Changing traffic settings ..................................................................................................................98
Traffic incidents ................................................................................................................................98
Traffic menu......................................................................................................................................99
Speed cameras 101
About Speed Cameras ...................................................................................................................101
Danger zones in France..................................................................................................................101
Speed camera warnings ................................................................................................................102
Changing the way you are warned................................................................................................102
Speed camera symbols .................................................................................................................103
Report button..................................................................................................................................105
Reporting a new speed camera while on the move.....................................................................105
Reporting a new speed camera while at home ............................................................................105
Reporting incorrect camera alerts .................................................................................................106
Types of fixed speed camera you can report ...............................................................................106
Average speed check camera warnings .......................................................................................106
Speed Cameras menu....................................................................................................................107
Weather 109
About Weather ...............................................................................................................................109
Requesting a weather report .........................................................................................................109
Types of location ............................................................................................................................109
MyTomTom 112
About MyTomTom.........................................................................................................................112
Setting up MyTomTom..................................................................................................................112
MyTomTom account......................................................................................................................113
Using WORKsmart 114
About WORKsmart.........................................................................................................................114
Connecting to LINK and WEBFLEET..............................................................................................114
Connecting to WEBFLEET..............................................................................................................116
Connection status...........................................................................................................................117
Driving View with WORKsmart elements 119
Driving View ...................................................................................................................................119
Acive Driver feedback 121
Active driver feedback in the Driving view ...................................................................................121
Active driver feedback ...................................................................................................................122
WORK menu 124
About the WORK menu..................................................................................................................124
WORK settings................................................................................................................................125

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Adjust odometer.............................................................................................................................125
Change vehicle ...............................................................................................................................126
Orders 127
About orders...................................................................................................................................127
Working on orders .........................................................................................................................128
Suspend and change orders..........................................................................................................128
Switch to another order .................................................................................................................129
Cancel orders..................................................................................................................................129
Predefined routes over the air 130
About predefined routes................................................................................................................130
Skipping waypoints in the list........................................................................................................131
Skipping waypoints using the map ...............................................................................................132
Changing notification settings when passing waypoints .............................................................134
Communicating with the office 135
About messages.............................................................................................................................135
Dealing with messages ..................................................................................................................135
Call contact .....................................................................................................................................136
Send text message.........................................................................................................................137
Send a pre-defined message.........................................................................................................138
Report working time 139
About reporting working time .......................................................................................................139
Driver identification ........................................................................................................................139
How to report working time...........................................................................................................140
Turning on/off the navigation device ............................................................................................141
Using the logbook 142
Change logbook mode...................................................................................................................142
Considerations 143
Considerations................................................................................................................................143
Addendum 144
Notices for Australia, New Zealand and South Africa ..................................................................148
Notice for New Zealand ............................................................................................................148
Copyright notices 151

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What's in the box
TomTom PRO navigation device with removable mount
USB cable
USB car charger
What's in the box

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Dashboard mount disks.
Documentation

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Positioning the device
Consider carefully where to install your TomTom navigation device in your car. The navigation
device should not block or interfere with any of the following:
Your view of the road
Any of the controls in your car
Any of your mirrors
Any airbags
When your navigation device is installed, you should be able to reach the device easily without
leaning or stretching. You can attach the device to the windscreen or you can use a Dashboard
Mount Disk to attach the mount to your dashboard. Dashboard Mount Disks are included with
some products and are available as accessories. The following diagrams show where you can
safely attach the mount.
Installing in your car
Use the mount provided with your device to install your TomTom PRO device in your vehicle. You
can attach your device to your windscreen or use a Dashboard Mount Disk to attach your device
to your dashboard.
To install your device, do the following:
1. Choose the best location to mount your TomTom PRO device. The location should be as
smooth as possible.
2. If you are using the Dashboard Mounting Disk, clean the dashboard and install the disk.
3. Make sure that both the suction cup on the mount and your windscreen or disk are clean and
dry.
4. Connect the USB cable to the mount.
5. Press the suction cup of the mount firmly against your windscreen or disk.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your mount is not integrated into your device, place your device in the mount, making sure
that it clicks into place.
Read me first

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8. Plug the USB car charger into the power supply on your dashboard.
Your navigation device is now installed. The next step is to switch it on and answer a few ques-
tions.
Switching on and off
To switch on your navigation device, press and hold the On/Off button until you see the start-up
screen. The first time you switch on your device, you have to hold the button down for up to 15
seconds.
Setting up
Important: Take care to select the correct language as the language you choose will be used for
all text on the screen.
When you first switch on your device, you have to answer a few questions to set up the device.
Answer the questions by tapping the screen.
GPS reception
When you first start your TomTom PRO navigation device, the device may need a few minutes to
determine your GPS position and show your current position on the map. In future, your position
will be found much faster, usually within a few seconds.
To ensure good GPS reception, you should use your device outdoors and keep your device up-
right. Large objects such as tall buildings can sometimes interfere with reception. GPS reception
can also be affected if the device is placed flat on a surface or held flat in your hand.
About MyTomTom
MyTomTom helps you manage the contents and services of your TomTom PRO navigation de-
vice, as well as giving you access to the TomTom community. You log in to MyTomTom on the
TomTom website. It is a good idea to frequently connect your navigation device to MyTomTom to
ensure you always have the latest updates.
Tip: We recommend using a broadband internet connection whenever you connect your navi-
gation device to MyTomTom.

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Setting up MyTomTom
To set up MyTomTom, do the following:
1. Connect your computer to the internet.
2. Start a browser and go to business.tomtom.com/getstarted.
3. Click Download now.
Your browser downloads the MyTomTom support application, which you need to install on
your computer in order to connect your device to MyTomTom. Follow the instructions on the
screen if you are asked questions while downloading.
4. When prompted, connect your device to your computer using the USB cable and the wind-
screen dock. Then switch your device on.
Important: You should plug the USB cable directly into a USB port on your computer and not into
a USB hub or USB port on a keyboard or monitor.
Once the MyTomTom support application is installed, you can access MyTomTom from the notifi-
cation area on your desktop.
Tip: When you connect your navigation device to your computer, MyTomTom tells you if there
are any updates for your device.
Safety settings
We recommend using the safety settings to make your driving as safe as possible.
These are some of the options included in the safety settings:
Show essential menu buttons while driving
Show safety reminders
Warn when driving faster than allowed

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If your device supports voice control, you can also drive more safely by using voice control to
control your navigation device.
Device not starting
In rare cases, your TomTom PRO navigation device may not start correctly or may stop respond-
ing to your taps.
First, check that the battery is charged. To charge the battery, connect your device to the car
charger. It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until your device begins to restart.
Charging your device
The battery in your TomTom PRO navigation device charges when you connect it to the car
charger or to your computer.
Important: You should plug the USB connector directly into a USB port on your computer and not
into a USB hub or USB port on a keyboard or monitor.
Sharing information with TomTom
When you first start navigating or perform a reset, your device asks for permission to collect some
information about your use of the navigation device. The information is stored on the device until
we retrieve it. We use it anonymously to improve our products and services. If you use LIVE ser-
vices, we will also use your location information to deliver the services to you.
You can change whether you share this information with us at any time by doing the following:
1. In the Main Menu, tap Settings.
2. Tap Me and my device.
3. Tap My information.
4. Tap No to stop sharing or tap Yes to start sharing.
Note: If you choose not to share this information, you will no longer receive LIVE services. This
is because LIVE services need to send the location of your device to TomTom in order to re-
ceive the traffic information related to where you are. The end date of your subscription remains
the same, even if you do not share this information with us.
Additional information
Only if you give us your permission, your navigation device will continuously collect information
and send it to TomTom at regular intervals. The information is also stored on your device until you
connect it to your PC, then the information is sent to TomTom and deleted from your device. The
information includes details that identify the navigation device, details about routes and locations,
your MyTomTom account name and information entered while you were using the navigation
device.

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TomTom uses this information to be able to deliver LIVE services to you and to improve the HD
Traffic service.
Within twenty minutes of switching off your navigation device, TomTom automatically and irre-
versibly destroys any information that allows identification of you or your device. This, now anon-
ymous, information is used to improve TomTom’s products and services, such as maps, reports
on Points of Interest and average speeds driven. These products and services are also used by
government agencies and businesses.
Using your navigation device, you can join the MapShare Community or report speed cameras. If
you choose to use either of these services, your reports, that include location information and
your MyTomTom account name, are sent to TomTom and kept together with your MyTomTom
account. TomTom then uses your information to improve its maps and speed cameras.
If you no longer allow sharing of information, none of the above information is sent to TomTom
and information previously stored on your device is deleted. You won’t be able to receive HD
Traffic or mobile speed camera locations, or use any other LIVE services.
TomTom will not give anyone else access to the information collected from your navigation de-
vice.
In choosing to provide TomTom with information you are helping to make driving better, specifi-
cally by improving maps, traffic flows and reducing congestion. We appreciate your help.
This navigation device uses a GSM network that contains location information about your naviga-
tion device. By law, the network operator may be required to retain this location and other infor-
mation for law enforcement purposes and TomTom has no influence over this. If you disable in-
formation sharing the mobile network connection is not active and the network operator cannot
store location information.
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
See our privacy policy at tomtom.com/privacy.
Safety Notice
Some navigation devices contain a GSM/GPRS module which can interfere with electrical devices
such as cardiac pacemakers, hearing aids and aviation equipment.
Interference with these devices may endanger the health or life of you or others.
If your device includes a GSM/GPRS module, do not use it near unprotected electrical units or in
areas where the use of mobile telephones is prohibited, such as hospitals and aircraft.
Take care of your navigation device
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous
and will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.

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Getting help to use your navigation device
You can get further help by going to tomtom.com/support.
For warranty information, go to tomtom.com/legal.

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About truck navigation
When planning a route for a large vehicle such as a truck or a bus, TomTom Truck Navigation
helps you to avoid potential hazards such as low bridges.
Important: You must pay attention to all traffic signs, especially those relating to your vehicle’s
dimensions and weight. We cannot guarantee you will never encounter them on your route and
ignoring such restrictions can be dangerous.
Where truck-specific information is included in the map, truck navigation takes this into account
together with your vehicle profile.
The enhanced truck navigation routing also works independently of the truck-specific map infor-
mation. It favours major roads, assumes you are travelling at a lower average speed and also se-
lects routes without sharp turns.
Important: Truck-specific features are only supported when using a truck map.
Setting a vehicle profile
To use truck navigation, you need to set your vehicle profile. A vehicle profile is a collection of
information about the vehicle you are driving or planning a route for.
To set your profile in the Settings menu, follow the steps below.
1. Tap the screen to bring up the Main Menu.
2. Tap Settings.
3. Tap Edit vehicle profile.
4. Tap the vehicle type that you are using for this journey.
5. If you selected the Truck profile for your vehicle, you can then set the following information:
Truck navigation

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Vehicle weight and maximum weight per axle
Vehicle length, height and width
Vehicle maximum speed
Hazardous materials (HAZMAT)
Note: You can't set this information if you selected Caras your vehicle profile.
The next time you plan a trip, a route that is suitable for your vehicle will be calculated.
Note: If no large vehicle route is possible because your starting point or destination is limited
by a restriction, you are warned and offered a truck route ignoring the applicable restriction.
6. You are asked if you want to switch on restriction or dead end warnings. Tap Yes to switch
warnings on. Tap No to switch warnings off.
Note: You can change the settings for restriction and dead end warnings at any time.
You can also change your vehicle profile when planning a route. After choosing an address op-
tion, tap Change to change your vehicle profile. You can also change your vehicle profile when
planning an itinerary or when planning a route as described below. Plan your route in the normal
way and after choosing an address option, you’ll see a screen with your current vehicle profile.
Tap Change to change it.
Restriction and dead end warnings
Safety can be increased by the prevention of unnecessary manouevres. Restriction warnings are
given if you are driving without instructions or if you are disregarding instructions. Dead end
warnings are given if the destination of your route ends in a street with a dead end.
Restriction and dead end warnings are switched on by default. To change the warning sound or
switch off the warnings, edit your vehicle profile using the Settings menu.

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If warnings are switched on and your destination is located in a dead end road, a warning mes-
sage is shown after route planning. Before entering the dead end road, you are reminded by a
warning icon shown in the Driving View so that you can react in time. A restriction warning is
shown if you drive without navigation instructions and a restriction on the road you are driving on
conflicts with your vehicle profile.
Viewing blocked truck routes
If your vehicle profile is set to truck, you can see when a road is blocked due to truck-related re-
strictions on the map.
The blocked road sections are coloured in purple as shown below and indicate potential hazards
for trucks such as low bridges.

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You can see blocked truck routes in the map browser, the route summary screen and when indi-
cating a map correction on the map.

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Planning a route
Important: In the interest of safety and to reduce distractions while you are driving, you should
always plan a route before you start driving.
To plan a route on your TomTom PRO device, do the following:
1. Tap the screen to open the Main Menu.
2. Tap Navigate to or Drive to.
3. Tap Address.
You can change the country or state setting by tapping the flag before you select a city.
4. Enter the town or city name, or the postcode.
Tip: If your device supports voice control, instead of typing the address, tap the microphone
button to enter the address by speaking to your PRO device.
Towns with similar names are shown in the list while you type.
When the correct city or town appears in the list, tap the name to select the destination.
Planning a route