Topaz Systems GemView 7 User manual
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GemView 7 Tablet Display User Manual
Table of Contents
Compliant Information ............................................................................................................ 4
Important Safety Instructions................................................................................................. 5
Declaration of RoHS2 Compliance......................................................................................... 6
Copyright Information............................................................................................................. 7
Introduction.............................................................................................................................. 8
Packing List............................................................................................................................ 8
Product Overview................................................................................................................... 9
Front and Side View .......................................9
Rear View.........................................................9
Interactive Electromagnetic Pen ...................9
Installation.............................................................................................................................. 10
Connect Tablet Display to PC .............................................................................................. 10
Connect Pen to Tablet Display............................................................................................. 11
Install DisplayLink Driver for Windows 7 .............................................................................. 12
Configure Tablet Display for Installation............................................................................... 13
Install GemView Tablet Display Driver ................................................................................. 15
Configure Tablet Display for Pen Input................................................................................. 16
Install Second Tablet Display and Configure for Clone Operation ....................................... 18
Install Bundled Topaz Software............................................................................................ 19
Troubleshooting .................................................................................................................... 20
Screen Problems.................................................................................................................. 20
Problems with the Electromagnetic Pen............................................................................... 21
Product Specification............................................................................................................ 22
Screen.................................................................................................................................. 22
Interactive Electromagnetic Pen........................................................................................... 23
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GemView 7 Tablet Display User Manual
Table of Contents
Appendix................................................................................................................................ 24
Replace the Pen Tip............................................................................................................. 24
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GemView 7 Tablet Display User Manual
Compliant Information
This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive
2006/95/EC.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic
Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT
to dispose the equipment as unsorted municipal waste, but use the return and collection
systems according to local law.
If the batteries, accumulators and button cells included with this equipment, display
the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal
content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than
0.004% Lead.
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GemView 7 Tablet Display User Manual
Important Safety Instructions
1. DO NOT place objects on top of the device, as objects may scratch the screen.
2. DO NOT expose the device to dirty or dusty environments.
3. DO NOT place the device on an uneven or unstable surface.
4. DO NOT insert any foreign objects into the device.
5. DO NOT expose the device to strong magnetic or electrical field.
6. DO NOT expose the device to direct sunlight as it can damage the LCD Screen. Keep it
away from heat sources.
7. DO NOT use the device in the rain.
8. Please check with your Local Authority or retailer for proper disposal of electronic
products.
9. The device may produce some heat during normal operation or charging. To prevent
discomfort or injury from heat exposure, DO NOT leave the device on your lap.
10.POWER INPUT RATING: Refer to the rating label on the device. Only use accessories
specified by the manufacturer.
11. DO NOT use any sharp object to tap the screen.
12.Clean the touch screen with a soft cloth. If needed, dampen the cloth slightly before
cleaning. Never use abrasives or cleaning solutions.
13.Disconnect the device from an electrical outlet and power off before cleaning the device.
14.DO NOT disassemble the device. Only a certified service technician should perform
repair.
15.Users have to use the connection to USB interfaces with USB 2.0 version or higher
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GemView 7 Tablet Display User Manual
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of
the European Parliament and the Council on restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply
with the maximum concentration values issued by the European Technical Adaptation
Committee (TAC) as shown below:
Substance
Proposed Maximum
Concentration
Actual
Concentration
Lead (Pb)
0.1%
< 0.1%
Mercury (Hg)
0.1%
< 0.1%
Cadmium (Cd)
0.01%
< 0.01%
Hexavalent Chromium (Cr6+)
0.1%
< 0.1%
Polybrominated biphenyls (PBB)
0.1%
< 0.1%
Polybrominated diphenyl ethers (PBDE)
0.1%
< 0.1%
Certain components of products as stated above are exempted under the Annex III of the RoHS2
Directives as noted below: Examples of exempted components are:
1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL
and EEFL) for special purposes not exceeding (per lamp):
(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes.
3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
4. Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by
weight or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other than
dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix
compound.
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GemView 7 Tablet Display User Manual
Copyright Information
Disclaimer: Topaz Systems, Inc. shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from furnishing this
material, or the performance or use of this product.
In the interest of continuing product improvement, Topaz Systems, Inc. reserves the right to
change product specifications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from Topaz Systems, Inc.
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GemView 7 Tablet Display User Manual
Introduction
Packing List
After unpacking, please confirm whether the following contents are included:
•Tablet display
•USB 2.0 cable
•Electromagnetic pen
•Pen tether
•3 pen tips
•Pen tip replacement tool
•Installation instructions
For any part flaws or defects, please consult the original product dealer.
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GemView 7 Tablet Display User Manual
Product Overview
Front and Side View
1. Display and electromagnetic pen touch area
2. Pen holder
3. USB connector
4. Kensington lock slot
Rear View
5. Rubber foot pad (x4)
6. Large and small supports (x2),
can be extended and retracted
7. Product label
8. VESA mount holes (x4)
Note: Please don't open the enclosure; contact Topaz service for any problem.
Interactive Electromagnetic Pen
The interactive electromagnetic pen is made with electromagnetic resonance technology and
does not require batteries.
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GemView 7 Tablet Display User Manual
Installation
Connect Tablet Display to PC
Connect the tablet display to the PC using the USB cable, as shown below.
Notes:
•Connect both USB connectors atone end of the cable to the PC, toensure a stable power
supply. Due to the manner that Windows enumerates USB devices and the use of internal
USB hubs in some PCs, it may be necessary to change the ports into which the USB
connectors are inserted.
•To open the USB cover on the back of the tablet display, press on the tab (highlighted in
red) with your forefinger, then lift the cover with your thumb.
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GemView 7 Tablet Display User Manual
Connect Pen to Tablet Display
If your pen is not already connected to the tablet display, follow these instructions:
1. Loop one end of the pen tether through the eye at the end of the pen.
2. Loop the other end of the pentether through the tether hole located above the USBcover.
3. Note that the pen can lie flat in the pen holder slot, or it can stand vertically in the hole at
the right end of the pen holder slot.
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GemView 7 Tablet Display User Manual
Install DisplayLink Driver for Windows 7
Note: If you are installing the driver for a Citrix VDA machine, or if you are using a
Windows 10 client or later, you should not perform this step; continue to the section
“Install GemView Tablet Display Driver”.
Download and run the DisplayLink installer for use onWindows 7 clients from the Topaz website:
www.topazsystems.com/software/download/displaylink.exe. This software provides
extended display functionality for the tablet display on Windows 7. If you are using your
GemView on a Windows 10 client or later, the DisplayLink driver is not needed. Continue to the
next section.
For silent installation, use the command -silent. For more information, view:
https://support.displaylink.com/knowledgebase/articles/544789-installation-switches-
for-installing-displaylink-s.
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GemView 7 Tablet Display User Manual
Configure Tablet Display for Installation
Use the Display program in the control panel to configure the tablet display for your installation
(see screenshot below). You may specify the following characteristics:
1. Resolution: Use the recommended resolution
2. Orientation: Landscape or portrait
3. Multiple displays: Extend these displays
4. Alignment: Make sure that the bottoms of the monitors are aligned as shown below, and
that the tablet display (Display 2) is on the side of the main display you want to use when
moving windows from the main display (Display 1).
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GemView 7 Tablet Display User Manual
After configuring the tablet display, you may test it as follows:
1. Click the identify button; the number 1 should appear on the main display and the number
2 should appear on the tablet display.
2. Move your mouse from the main display to the tablet display; it should track properly.
3. Move a window from the main display to the tablet display; it should appear normally and
respond to mouse interactions.
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GemView 7 Tablet Display User Manual
Install GemView Tablet Display Driver
Note: If you are using your computer in a Citrix environment, please refer to the
document GemView Tablet Displays in Citrix XenDesktop Environments. If you are
using your computer in VMWare Horizon environment, please refer to the document
GemView Tablet Displays in VMWare Horizon Environments. These guides will provide
setup and configuration instructions.
Download and run the GemView installer from the Topaz website:
www.topazsystems.com/software/download/gemview.exe.
Note: You must reboot your PC after the installation completes. This software provides pen
input functionality for the tablet display.
For silent installation, see the commands below:
1. Silent install: Gemview.exe /s –sps
2. For silent uninstall, please run \Windows\rmtablet.exe
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GemView 7 Tablet Display User Manual
Configure Tablet Display for Pen Input
1. In All Apps or All Programs, under GemView Tablet Display Manager, click on Tablet
Display Manager.
2. In the Tablet Display Properties window that opens, notice that the Pen tab is selected.
Write on the GemView Tablet Display with the pen and the current pressure will show as
a green bar. Adjust the tip feel slider between soft and firm to select the pressure desired.
The default setting is recommended for standard use.
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GemView 7 Tablet Display User Manual
3. Click the Mapping tab to display the screen below. Select the number of the tablet display
from the drop down list. The numbering of the monitors follows that in the Windows
display settings. Select the orientation of the tablet display. It should be the same
orientation selected in the Windows display screen.
4. Click the About button to see information about the versions of the software driver, the
hardware, and the firmware.
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GemView 7 Tablet Display User Manual
Install Second Tablet Display and Configure for Clone Operation
You can install a second Topaz GemView Tablet Display configured for clone operation in your
system. This is very useful in electronic signing applications where there are two people
involved in a signing session –the document originator and the document signer (the client).
The originator wants to display the document on a separate monitor to protect the privacy of
information on their desktop; yet both the originator and the client want to view a document at
the same time and in the same context to see what changes the other person is making to the
document or to provide verbal instructions or commentary. In a cloned configuration, there are
two GemView Tablet Displays, one for the originator and one for the signer, and changes
made on one GemView instantaneously appear in real time on the other GemView. Further
information about configuring your system for cloned operation is available at:
www.topazsystems.com/software/download/cloneoperation.pdf.
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GemView 7 Tablet Display User Manual
Install Bundled Topaz Software
Topaz Systems provides software designed specifically to take advantage of the GemView
Tablet Displays’ large format, pen input capabilities. For detailed information on pDoc Signer®,
pDoc®Signer Duo, pDoc Pro, and other software packages and drivers, visit
www.topazsystems.com/gemview-software.html.
These software packages use the GemView Tablet Displays to provide the following functions:
1. Display full-page or half-page document images
2. Sign digital signature fields with the electronic pen
3. Fill in form fields (check radio buttons and check boxes, select items from lists, enter
text into text boxes using the on-screen keyboard)
4. Place comments on pages and enter text using the on-screen keyboard
5. Draw diagrams or write text onto a document page
6. Place stamps onto a document page
7. Navigate among the pages in a document
8. Zoom document pages in and out
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GemView 7 Tablet Display User Manual
Troubleshooting
Screen Problems
Problems
Recommended actions
No picture
•Check whether USB cables at computer end and screen end are connected
properly.
•Try using another USB interface on the computer.
•Confirm whether the computer is in sleep mode. Press the keyboard or move
the mouse, and reboot the system.
•Try to adjust the brightness.
•Confirm whether the computer is starting up.
•With a laptop, confirm whether the outer-link (RGB) output is selected.
•Check if the driver is installed.
Image noise
•Other electrical devices may trigger electrical disturbances.
Image blur
•Using the original resolution of 1024 x 600 may provide the optimum quality.
Note: Do not open the enclosure. For assistance, contact Topaz.
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