Topaz Pos User manual

TOPAZ™ 23” POS - User Manual

User Manual

Manual Version TPZ-POS-23.1.0

TOPAZ™ 23” POS - User Manual

Our Full Product Range

Full details of all TOPAZ™ products available can be found by visiting our web site

www.topazdigital.com

TOPAZ™ 23” POS - User Manual

Handling Instructions

Ensure the following instructions are carried out by

TWO people

1. Carefully open box

2. Slide top piece of polystyrene off the screen

3. Have one person hold the screen whilst the

second person slides the bottom of the box

down

NOTE - DO NOT lift the display by the

acrylic edges. The acrylic is fragile

and may break if you attempt to lift by

the acrylic.

4. Carefully slide the bottom piece of

polystyrene from the screen

5. Lay the screen on a smooth, clean surface

ensuring the rear metal enclosure is facing

down.

TOPAZ™ 23” POS - User Manual

Safety Instructions

DO NOT lift the display by the acrylic edges. The acrylic is fragile

and may break if you attempt to lift by the acrylic. It is important

that the display is lifted from the rear metal enclosure.

Please keep the display away from any heat sources. Place the

display in a stable and well‐ventilated place.

Please handle with care as acrylic is fragile

The holes or openings on the display are designed for ventilation.

Do not cover or block the ventilation holes or openings with any

objects.

Remove protective covering from the screen before you use the

display.

Shut off the power supply before cleaning. Use a soft lint‐free

cloth instead of a tissue to wipe the screen.

You may use a glass cleaner to clean the product as required.

However, never spray the cleaner directly onto the display surface.

Do not attempt to repair this product yourself! Any modification

to the product or repair carried out that is not done with our

authorization may invalidate the warranty and could be potentially

dangerous.

If you have a problem that cannot be solved using the

"Troubleshooting" guidelines, please contact your supplier.

TOPAZ™ 23” POS - User Manual

Quick Start Guide

This section of the guide is to allow rapid set up and use of the unit. Please refer to the main

part of the User Guide for full information on use of the unit.

Please follow the steps detailed below:

1. Unpack unit and place in desired location

2. Take the power lead from the accessories bag, insert the lead into screen and

connect to mains outlet. The unit will power ON automatically. You will be greeted

by the start‐up screen.

3. Collect the files you wish to display and make sure they are supported by the unit

(see Section 2.2)

4. On a PC copy the files you want to play onto an empty USB drive. These should be in

the root directory (without putting them into a folder). Remove USB from PC.

5. Insert USB drive into the USB port located on the on the bottom of the unit (see

Figure 1).

6. The screen should indicate that it is copying the files onto the unit. Please note that

all files currently resident in the unit will be deleted. Once completed, the screen will

display a message to remove the USB drive.

7. Remove the USB drive and the unit will play the stored files in a loop.

USB PORT

TOPAZ™ 23” POS - User Manual

Contents:

1. Introduction...................................................................................................................... 8

1.1 Box Contents.................................................................................................... 8

1.2 Product Overview………..................................................................................... 8

1.3 Remote Control……........................................................................................... 9

1.4 Remote Control Sensor Location……….….........................................................10

1.5 Replacing the Remote Control Battery….........................................................11

1.6 Menu Operation ……........................................................................................12

2. System Operation…............................................................................................................ 18

2.1 System Functions............................................................................................ 18

2.2 Supported Media Files.................................................................................... 19

2.3 Steps to Load Media Files............................................................................... 20

2.4 Inputs ............................................................................................................. 20

3. Installation.......................................................................................................................... 21

3.1 Wall Mounting –Landscape Orientation.............................................................. 21

3.2 Wall Mounting –Portrait Orientation.................................................................. 23

4. Advanced Guide ................................................................................................................ 25

4.1 Main Menu .......................................................................................................... 25

4.2 Creating Playlists .................................................................................................. 25

4.2.1 Add Schedule ........................................................................................ 26

4.2.2 Add Selected Items ............................................................................... 26

4.2.3 Saving .................................................................................................... 28

4.3 Editing Playlists …................................................................................................. 29

TOPAZ™ 23” POS - User Manual

4.3.1 Deleting Items ....................................................................................... 29

5. F.A.Qs and Troubleshooting Guide ………............................................................................ 30

5.1 How do I play PowerPoint presentations on my display?.................................... 30

5.1.1 Option 1 (for plain slides with no animation): ...................................... 30

5.1.2 Options 2 (for presentations with animation): ..................................... 30

5.2 Wireless connection ............................................................................................ 31

5.3 Video Conversion ................................................................................................. 31

5.3.1 Format Factory...................................................................................... 31

5.3.2 HD Video Converter Deluxe................................................................... 33

5.3.3 Converting a Video to play on the screen in Portrait............................ 34

5.4 Connecting screen to PC….................................................................................... 36

5.5 My Remote Control does not appear to be working…......................................... 36

5.6 My media file does not fit properly on the screen............................................... 36

5.7 My media file will not display or is missing from the playlist............................... 36

5.8 My media files will not update............................................................................. 38

5.9 My media will not loop......................................................................................... 38

Table of Figures

Figure 1 Position of screen....................................................................................................... 3

Figure 2 Product...................................................................................................................... 6

Figure 3 Screen inputs ........................................................................................................... 17

Figure 4 Mark out the mounting plate .................................................................................. 18

Figure 5 Drill holes ................................................................................................................. 18

Figure 6 Insert wall plugs ....................................................................................................... 19

Figure 7 Security screw .......................................................................................................... 19

Figure 8 Mark out the mounting plate .................................................................................. 20

TOPAZ™ 23” POS - User Manual

Figure 9 Drill holes ................................................................................................................. 20

Figure 10 Insert wall plugs ..................................................................................................... 21

Figure 11 Security screw ........................................................................................................ 21

1. Introduction

Thank you for choosing the TOPAZ™POS range for your digital signage. Please read carefully

and follow all instructions in the manual before first use.

The product should not be exposed to liquids, dripping or splashing and no objects

filled with liquids, such as vases, should be placed on or next to the product.

For user convenience, a number of operations can be performed through the remote

control.

Attention:

1. Do not change any default setting if it is unnecessary.

2. Keep the product far away from water during installation and use.

1.1 Box Contents

1 x TOPAZ™ 23” POS Display

1 x Mounting Plate

1 x Security Screw

1 x Power Cable

1 x CD (User Manual and Software)

1 x Remote Control

2 x Key

1.2 Product Overview

TOPAZ™ 23” POS - User Manual

Figure 2 Product Overview

1.3 Remote Control

TOPAZ™ 23” POS - User Manual

1.4 Remote Control Sensor Location

Please see the images below on where to position the remote control in relation to

the screen

TOPAZ™ 23” POS - User Manual

1.5 Replacing the Remote Control Battery

1. Open the battery cover

2. Take out the battery box in the right direction as shown in the picture below

Fig 1.Front View –With the screen inputs at the bottom,

the Sensor is located at the bottom-left corner (circled).

Position remote as above, pointing at the screen

underneath the acrylic (as shown in Fig 2.).

Fig 2. Side View –Position the remote control directly

underneath the screen (so that the remote control is

pointing under the acrylic)

Fig 3.Do not point the remote control in front of the acrylic

TOPAZ™ 23” POS - User Manual

3. Remove the used battery

4. Insert the new battery with its terminals corresponding to the indicator

5. Put the cover back in

1.6 Menu Operation

Main Menu includes the following sub‐menus: Input Source, System, Display, Clock

Setup, ON/OFF Time Setup and Volume Setup.

TOPAZ™ 23” POS - User Manual

Press “SETUP” to enter Main Menu, press ↑↓to select the right item, press “PLAY” to

confirm selection. Choose EXIT to exit the Main Menu.

Main Menu

Input Source

System

Display

Clock Setup

ON/OFF Time Setup

Volume Setup

EXIT

Input Source:

The default input is Storage, press ↑↓ to select another input source, press “PLAY” to

confirm selection.

Input Source

Storage

YPbPr

HDMI

VGA

Return Main Menu

Input Source

System:

System

Language:

ENGLISH

Show time:

OFF

Clock mode:

‐‐ : ‐‐

Encrypt:

Auto play system:

Seamless play

OFF

Photo time

10 Seconds

Restore default:

Return

> Language: 简体中文, ENGLISH

> Clock: Turn the display clock ON/OFF, the default mode is OFF

> Clock Mode: ‐‐:‐‐,‐‐:‐‐:‐‐

> Auto Play System: Play Media, Function Mode, Time Mode

TOPAZ™ 23” POS - User Manual

Play Media: Play programs stored in CF card automatically

Auto play system

Auto Play Configuration

Play Media

Play

Port

Time Set

Storage