Topex Voxi Series User manual

Topex Voxi family
User Manual for Web Interface
VoiBridge / VoxiPlus
Version 1.3

USERMANUAL
Content
1TOPEX WEB INTERFACE description...............................................................................4
2Authentication..........................................................................................................................5
3The Menu Bar description ......................................................................................................6
3.1 The Commit link..............................................................................................................7
3.2 The Logout link................................................................................................................7
3.3 The System menu.............................................................................................................8
3.3.1 Password ....................................................................................................................8
3.3.2 Network......................................................................................................................8
3.3.3 Tools ..........................................................................................................................9
3.3.3.1 Restore to Default ..............................................................................................9
3.3.3.2 Restore Last Configuration..............................................................................10
3.3.3.3 Download Configuration .................................................................................10
3.3.3.4 Upload Configuration ......................................................................................11
3.3.3.5 Restart System..................................................................................................11
3.3.4 License.....................................................................................................................11
3.4 Port Config......................................................................................................................13
3.4.1 GSM Settings...........................................................................................................13
3.4.2 E1 Settings ...............................................................................................................13
3.5 The Routing menu..........................................................................................................15
3.5.1 General pattern for routing pages.............................................................................15
3.5.2 The routing pages explained individually................................................................19
3.5.2.1 GSM to VoIP ...................................................................................................19
3.5.2.2 VoIP to GSM ...................................................................................................20
3.5.2.3 VoIP to VoIP....................................................................................................21
3.5.2.4 VoIP to E1........................................................................................................22
3.5.2.5 E1 to VoIP........................................................................................................23
3.5.2.6 E1 to E1............................................................................................................25
3.5.2.7 E1 to GSM .......................................................................................................26
3.5.2.8 GSM to E1 .......................................................................................................27
3.5.3 View All Routes.......................................................................................................28
3.6 The PBX Config menu...................................................................................................29
3.6.1 Sip Users..................................................................................................................29
3.6.2 General pattern for SIP Users routing pages............................................................32
3.6.3 The SIP Users routing pages explained individually...............................................32
3.6.3.1 GSM to SIPUSERS..........................................................................................32
3.6.3.2 E1 to SIPUSERS..............................................................................................33
3.6.3.3 VoIP to SIPUSERS..........................................................................................34
3.6.3.4 SIPUSERS to GSM..........................................................................................35
3.6.3.5 SIPUSERS to E1..............................................................................................36
3.6.3.6 SIPUSERS to VoIP..........................................................................................37
3.6.3.7 SIP Users to SIP Users.....................................................................................38
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3.7 Services............................................................................................................................39
3.7.1 Voicemail.................................................................................................................39
3.7.2 Groups......................................................................................................................40
3.7.3 Mail to SMS.............................................................................................................41
3.7.4 Send SMS.................................................................................................................42
3.7.5 IVR (Interactive Voice Response)...........................................................................43
3.7.5.1 IVR Code..........................................................................................................44
3.7.5.2 Clean Hard Disk ..............................................................................................44
3.7.5.3 Record New Message.......................................................................................45
3.7.5.4 Restore Default Messages................................................................................45
3.7.6 SMS to Mail.............................................................................................................46
3.8 Monitoring menu description........................................................................................47
3.8.1 State Monitoring.......................................................................................................47
3.8.2 Current Calls ............................................................................................................49
3.8.3 SIP Online................................................................................................................49
4The “Advanced” menu ..........................................................................................................50
4.1 Directions Name (Class Name) .....................................................................................50
4.2 Directions (Class Settings).............................................................................................52
4.3 IP in (Input Classes).......................................................................................................59
4.4 IP out (Output Classes)..................................................................................................61
4.5 Routes..............................................................................................................................62
4.6 State Monitoring (2).......................................................................................................70
4.7 WebOAM........................................................................................................................70
4.8 Console............................................................................................................................75
5How-to and Examples............................................................................................................76
5.1 Login................................................................................................................................76
5.2 Edit the IP settings of the equipment ...........................................................................76
5.3 Configure the ports........................................................................................................77
5.3.1 How to – E1 port settings.........................................................................................77
5.3.2 How to – GSM port settings.....................................................................................78
5.4 Create a SIP Users .........................................................................................................79
5.5 Define the routes.............................................................................................................80
5.5.1 How To –GSM to Sipusers.......................................................................................80
5.5.2 How To – Sipusers to GSM......................................................................................81
5.5.3 How To – VoIP to Sipusers......................................................................................82
6GLOSSARRY...........................................................................................................................83
Revision B / software version 1.3 (july 2009)
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USERMANUAL
1 TOPEX WEB INTERFACE description
The WEB interface allows configuring the equipments comprise by Voxi family
(VoiBridge, VoxiPlus), view real-time equipment state; manage services, editing users, etc.
The interface offers the basic configuration tools for your equipment to work properly but
also an advanced menu to use the equipment at full capacity. Use the web interface you have the
possibility to:
•set the network parameters for the equipment,
•manage the configuration files of ,
•change your web access password,
•edit the port configuration
•define routes
•define SIP users (if you have the PBX included in the equipment)
•see online data (ex. current calls)
•monitor the equipment state
•configure the services of equipment
You only need a web browser installed on the computer you intend to connect from. The
access to the WEB interface is done using a standard web browser (which accepts cookies and can
run java script)- Internet Explorer (IE7 and up recommended), Mozilla Firefox, Chrome, Opera
and Konqueror. The web interface is best viewed with Mozilla Firefox and Chrome.
The web interface allows configuring the VoiBridge in a simple and user-friendly way.
From here, the user can configure the cards and ports installed on the equipment, to manage the
SIP Users (if the license allows to), to define routes, to configure PBX services, monitor the
current state of the equipment, communicate with “centrala” (the main application), etc.
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2 Authentication
To access the equipment web page from a remote computer, you must type the default IP
address as the URL: http://192.168.110.15 (the complete path as seen in the picture below should
appear after you press the enter key after typing: http://192.168.110.15).
After you access the web browser, the following window will appear and ask you about the
user name and the password:
Logging in means writing the username and it’s password in the corresponding fields. Fill in
these fields and press the “LogIn” button located on the bottom of the little window named
“Authentication”.
There are 2 main users on VoiBridge:
admin - password is 99admin11
advanced - password is 99advanced11
The difference between these users is that the advanced user has access to some more
configuration pages that need in depth knowledge of networking, routing and Topex specific
elements. Generally, there will be no need to log in as advanced user; it will be used only for fine
tuning and very specific things. The “admin” user is able to deliver all basic VoiBridge
functionalities. In this manual the basic menu for the “admin” user will be first described.
Then, after a successful login, you will see the main tabs of the menu.
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3 The Menu Bar description
the main menu bar
the submenu options
themaintabs
the page content
the one-action links
Web Application Version
Depending on the configuration of your equipment (you should know it either from the
equipment documentation, or you can check the message you receive when authenticating-right
above the authentication window), you can have less of the menu tabs in your interface. You will
have one more tab “ADVANCED” if you log in as the advanced user. Here we will go through an
example of equipment that has included 4GSM ports, 2E1, the VoIP card and the PBX installed).
The different sets of menus will be explained further.
Starting from left to right, we have the following menus:
in the left part: Port Config,
PBX Config,
Routing,
in the right part: Commit
Logout
Services,
Monitoring
System
If the equipment which you purchased doesn’t have the PBX installed, you will have the
same menu bar without the PBX Config tab. In the same way, if the equipment doesn’t have the
GSM modules, you will have it missing from the menu in the Port Config tab. You can see that
clicking the tabs in the left part of the menu bar, opens a submenu with different options. It doesn’t
happen with the tabs in the right part of the menu bar, since they are just one-action buttons. The
links in the right upper corner will help you to get in touch with Topex.
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Web interface for Voxi family
3.1 The Commit link
This menu is a one action link, meaning that it doesn’t have a submenu, but executes the
commit action by pressing the link.
When the user makes some changes in equipment configuration, these changes are saved in
a temporary memory. Though the changes take effect right when you make them (some need
approx. 5 sec to take place), these changes will be lost after a reboot.
To prevent the loss of the configuration, the commit function saves the configuration to a
permanent memory that stays after a reboot. So, after creating a configuration that runs as you
want it, press Commit, this will save the current configuration for good.
NOTE! If the device is restarted or powered off without a previous Commit action, all the changes
made after the last commit will be lost.
3.2 The Logout link
Pressing “Logout” logs off the current user and redirects to the authentication page. Logout
after finishing the configuration of the equipment.
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3.3 The System menu
This menu allows configuring your access to the web interface and to the equipment. Here you
can change the IP address of the equipment and your web password, as well as manage the
configuration files.
3.3.1 Password
In order to change the default password for web access, press the Pasword menu. This page
will change the password for the username under which you entered. So, next time when
authenticating, make sure to remember the new password.
3.3.2 Network
Here you can change the equipment network settings: the IP address, the network mask and
the gateway IP address. After you press the “Save” button, you will receive a message about the
device being restarted. Wait until it does and the browser should redirect you to the new IP address
of the device automatically by changing the URL of the page (if you changed the IP address of the
device).
NOTE!When clicking “Save” it will save the new network data and immediately reboot the
VoiBridge. So, if you have unsaved data (meaning that you made some changes, but didn’t press
commit after it), the changes will be completely lost, the device going back to the last committed
state.
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Web interface for Voxi family
3.3.3 Tools
This page allows you to reboot the device, to restore the configuration to the default values
and to download or upload the configuration files from the equipment. The main options are
shown in the menu to the left: Restore to Default, Restore Last Configuration, Download
Configuration and Restart System.
3.3.3.1 Restore to Default
This option restores the configuration of the equipment to the factory default values. It has 2
options: either restore to the factory defaults, but keep current network settings (click the “Limited
Restore” button), or restore the full configuration to default, including the network settings (click
the “Restore Default” button).
NOTE! If you choose to restore the default configuration and the network settings to default
values, it may force the web application to loose the connection to the equipment. To access the
equipment again, write the new IP address in the web browser address line (change the URL).
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3.3.3.2 Restore Last Configuration
This option restores the equipment state to the last committed configuration (committed
configuration means the state of the configuration files saved by clicking the COMMIT button in
the right part of the menu bar).
3.3.3.3 Download Configuration
This option allows saving the configuration files from the equipment to your computer. You
can choose to download the current configuration (the state of the configuration files to this
moment) by clicking the “Save Current Config” button, or to download the last committed
configuration by clicking the “Save Config” button.
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Web interface for Voxi family
3.3.3.4 Upload Configuration
This option allows upload the configuration files for the equipment from your computer. It is
recommended that only previously downloaded archives are uploaded to avoid malfunctions due
to wrong configuration files. For the new uploaded configuration to be copied in the permanent
memory, please press the Commit link in the main menu.
3.3.3.5 Restart System
By clicking the “Reboot” button from the menu in the right, it will restart the system and
obviously for the time of the reboot this web application will not be functioning. Some time after
the reboot refresh the web page (press the F5 button on your keyboard) if you need to work with
the web application.
3.3.4 License
The license page allows installing a new license for the equipment. The license defines the
given permission for a particular length of time to use the equipment, the available features and
number of SIP Users (if the IP PBX is installed). In the main window of the page all the current
license details are displayed. To install a new license, click the “Install New Licence” link, it will
open a text area for the new license key. Contact Topex for your new license key.
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Press the “save” button to install the new licence. If the action was successful, a message in
red font will appear: “New Licence: OK”.
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3.4 Port Config
This menu allows the user to set the basic settings for the ports that are relevant for the well
function of VoiBridge. The menu opens any combination of the options: GSM Settings, E1
Settings,BRI Settings and FXO Settings. For example, if the equipment doesn’t have the E1
cards, naturally, the “E1 Settings” menu will not appear. The VoIP card doesn’t need to be
configured.
3.4.1 GSM Settings
NOTE! Please do not change, extract or insert SIM cards when the equipment is powered on!
Here you can set the pin codes for the SIM GSM cards (by writing a 4 digit number in the
PIN1-PIN4 fields) and set an extension to call for each GSM card.
NOTE! The PIN code was already assigned by your mobile carrier.
These calls numbers are the extensions that will be called when the equipment receives calls
from the respective GSM SIM card. It is a measure of security: so that rogue calls to the GSM
cards don’t receive the DISA tone and by this, the possibility to call any defined destination. In
this scenario (where all the calls received on one card are directed to a certain number), the one
number called can be a secretary who will forwards the call to any other destination. The default
value for the number fields is “0000” for all the 4 GSM cards.
3.4.2 E1 Settings
This page allows defining the E1/A and E1/B status: either User or Network.
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Under each E1 card are situated the links for setting the CRC and Clock details, as shown in
the picture, E1/A Clock settings and E1/B CRC settings:
•Send MFAS
•Send CRC (one side of the E1 connection sends and the other receives the CRC)
•Receive CRC
•Synchronize Clock – used for E1 set to Network (one side with sync and the other with
no sync). If checked , the E1 link will synchronize the system clock
•Non Generate Clock - delays the clock generation on bus giving priority to other cards
(it refers to whole 2E1 card not only to one E1 link )
To choose one of the parameters, click on the radio box or on the checkbox respectively.
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3.5The Routing menu.
This menu offers the possibility to define routes in a user-friendly way. The routes are
logically separated by the input and output directions, making it easy to create a new route.
It opens with various routing combinations depending on the physical configuration of your
equipment. For example, the device with E1, GSM and VoIP modules will have the following
submenus: GSM to VoIP, GSM to E1, VoIP to GSM, VoIP to E1, VoIP to VoIP, E1 to VoIP, E1
to GSM, E1 to E1. Here you can configure the routing paths between these directions.
3.5.1 General pattern for routing pages
Routing implies a few basic elements:
Source Direction - is the direction from which the call is routed to the destination direction.
The direction may have specific parameters such as IP address, net mask, and protocol.
Prefix - Shows the routing digits (the digits which are necessary to route a call).
Destination direction - is the direction to which the call is routed. The direction may have
specific parameters such as IP address, port number, protocol and DTMF mode.
Strip and Insert options –allow stripping a specified number of digits from the destination and
inserting a prefix to the stripped.
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All the routing pages are similar, consisting of 2 pages: the main routing table and the edit
table.
The main routing table shows the already existing routing rules for the selected source-
destination combination. It contains the fields that describe the routing rules in the selected
combination.
Usually the first column displaies the source data and the following columns show the
destination data, the last column containing the buttons “edit” and “delete” for each entry.
Sometimes the data are grouped in a way to make it easier to read, meaning that a row in the table
represents more than one routing rule.
You can edit an existing route (by clicking the “edit” button in the row that you want to edit),
to delete it (by clicking the “delete” button in the row that you want to delete), or you can add a
new route (by clicking the “New Route” button on the bottom of the routing table).
Clicking the “delete” button will produce a pop-up confirm box. If you changed your mind
about deleting the entry, just click the “cancel” button in the new pop-up box. If you do want to
delete the entry, click “OK” in the pop-up box.
The edit table can be accessed by clicking the “edit” or “New Route” buttons. A new table
appears and you can edit the entry or define a new route. Depending what you clicked, the new
table will be filled with data (for editing the current entry) or will contain the default data (for the
“New Route” option).
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Usually, the edit form consists of the following logic parts:
1. The source direction parameters. These parameters, depending on the situation, can
contain some checkboxes, radio boxes (when selecting E1 or GSM sources) or a combination of
more parameters (in the case of a VoIP source direction). If the source is from GSM or E1, it is
presented as a set of checkboxes that support multiple selections.
A VoIP source direction is called an Access In Profile. The profile is characterized by its
name, IP address, net mask and the protocol. You can choose one of the already defined Access In
Profiles from the drop-down element named “Access In Profile”. If you want to define a new
profile, choose the “New IP In Profile” from the drop-down element and write its parameters:
oSource Name (alphanumeric name)
oSource IP Address and Net mask:it should be written in the format of 4 integer numbers
lower or equal to 255, separated by dots. The IP address and the net mask combination
should be unique compared to other Access In Profiles.
oSource Protocols:choose one or both SIP and H323. Choose by checking the respective
radio buttons.
If you want to change some parameters or the name of an existing Access In Profile (VoIP
source), select it from the drop-down element and change the data as you wish. After submitting
the form, the source direction will change its parameters to the new ones.
2. The prefixes. You can write more prefixes, separating each one by comma. You can use
“f” for “any” value in a string. The maximum allowed is 16 digits. Inside a prefix string the value
'f' can be used to indicate any digit from '0' to '9'. For example "1f2" means all prefixes from
"102", "112" until "192". This feature is very useful because it allows reducing the number of
records in the routing table. If you leave empty this field, the respective routing rule will not be
taken into account at saving action.
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3. The insert/strip options allow stripping a specified number of digits from the destination
(stripping occurs at the top numbers, ex: stripping 2 digits from the number “881234567” will
have as result the new number “1234567”) and inserting a prefix to the destination number (ex:
inserting “07” to the number “1234567” will result “071234567”). These fields are used only
when needed, the default values are strip=0, insert=””.
4. The destination direction parameters. These parameters, depending on the situation,
can contain some checkboxes, radio boxes (when selecting E1 or GSM destinations) or a
combination of more parameters (in the case of a VoIP destination direction). If the destination is
GSM or E1, it is presented as a set of checkboxes that support multiple selections.
A VoIP destination direction is called an Access Out Profile. The profile is characterized by
its name, IP address, port number, the protocol and the DTMF method. You can choose one of the
already defined Access Out Profiles from the drop-down element named “Access Out Profile”. If
you want to define a new profile, choose the “New IP Out Profile” from the drop-down element
and write its parameters:
oDestination Name:(it should be unique, otherwise it will not be accepted)
oDestination IP Address: it should be written in the format of 4 integer numbers lower or
equal to 255, separated by dots.
oDestination Port: an integer value that indicates the port number at the destination.
oDestination Protocol: choose one of the two- SIP or H323. Choose by checking the
respective radio buttons.
oSend DTMF: choose by selecting one of the DTMF modes.
If you want to change some parameters or the name of an Access Out Profile, select it from
the drop-down element and change the data as you wish. After submitting the form, the Access
Out Profile will change its parameters to the new ones.
After editing the route, press “Save” to save the changes, or “Cancel” to return to the main
table. If the data you entered are wrong (ex: no prefix written), you will be alerted on the mistake
and the changes will not be saved until you submit a correct form.
The changes you made in the edit table are saved and shown in the main routing table.
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3.5.2 The routing pages explained individually
For a better understanding please also read the 3.5.1 section where the general patterns of
the pages are explained. Further, only the differences between the routing pages will be explained.
3.5.2.1 GSM to VoIP
The main table shows the existing GSM to VoIP routes, it has the following fields:
Source GSM Ports (the GSM SIM cards).
Destination Name, Destination IP/Netmask, Destination Port and Destination
Protocol. Shows the settings of the destination direction. It contains the destination name, the IP
address, the port number and the protocol.
The edit table consists of:
GSM Source Ports-choose the GSM SIM cards you intend to use for this routing rule. You
can choose multiple cards by checking the respective checkboxes. Note the direct call extension
in the brackets.
Access Out Profile- this is the destination direction with its parameters. Set the parameters:
Destination Name, it should be unique.
Destination IP Address
Destination Port
Destination Protocol: choose one of the 2- SIP or H323.
Send DTMF : choose by selecting one of the DTMF modes.
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3.5.2.2 VoIP to GSM
The main table shows the existing VoIP to GSM routes and has the following fields:
Source Name, Source IP/NetMask, Source Protocols. Shows the settings of the source
direction. It contains a source name, an IP address with netmask and the protocols.
Strip
Source Prefix
Insert
Destination GSM Ports
To edit or delete a route, press the corresponding “edit” or “delete” button. To add a new route,
press the “New Route” button.
The edit menu consists of:
The Access In Profile - this is the source direction with its parameters. Set the parameters:
oSource Name
oSource IP Address and Netmask. The combination should be unique.
oSource Protocols: choose one or both SIP and H323
Strip - select the number of digits to ignore from the destination number.
The prefixes - you can write more prefixes, separating each one by comma.
Insert – set the digits to be inserted into the destination number.
GSM destination - choose the GSM cards you intend to use for this routing rule.
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