Toshiba 3490CT - Portege - PIII 700 MHz User manual

TOSHIBA
C499-1200M1
Portégé® 3490CT
User’s Guide
If you need assistance:
❖VirtualTech™e-support tool
Double-click the desktop icon or visit the Web site:
http://virtualtech.answerteam.com
❖InTouchsm Center
Calling within the United States [phone]
Calling from outside the United States [phone]
For more information, see Chapter 8 on page 193.

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Compact Disk-ReWritable
The computer system you purchased may include a Compact Disk-ReWritable
(CD-RW), one of the most advanced storage technologies available. As with any
new technology, you must read and follow all set-up and usage instructions in the
applicable user guides and/or manuals enclosed. If you fail to do so, this product
may not function properly and you may lose data or suffer other damage.
TOSHIBA AMERICA INFORMATION SYSTEMS (“TOSHIBA”), ITS
AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT
OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR
ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND
SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO
OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA OR
REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING
FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY THEREOF.
Protection of Stored Data
For your important data, please make periodic back-up copies of all the data
stored on the hard disk or other storage devices as a precaution against possible
failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR
LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF
THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE
DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE
LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER
DAMAGE RESULTING THEREFROM. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM
WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR
TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE
FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

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Critical Applications
The computer you have purchased is not designed for any “critical applications.”
“Critical applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation, nuclear
facilities or systems or any other applications where product failure could lead to
injury to persons or loss of life or catastrophic property damage.
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE
OF THE COMPUTER PRODUCTS IN ANY CRITICAL
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME
FULL RESPONSIBILITY FOR SUCH USE.
Model: Portégé 3490CT
FCC Notice “Declaration of Conformity
Information”
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
❖Reorient or relocate the receiving antenna.
❖Increase the separation between the equipment and receiver.
❖Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
❖Consult the dealer or an experienced radio/TV technician for help.

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NOTE: Only peripherals complying with the FCC Class B limits may be
attached to this computer. Operation with non-compliant peripherals or
peripherals not recommended by Toshiba is likely to result in interference
to radio and TV reception. Shielded cables must be used between the
external devices and the computer's serial port, parallel port, monitor port,
external disk drive port, USB port, PS/2™ port and microphone jack.
Changes or modifications made to this equipment not expressly approved
by Toshiba or parties authorized by Toshiba could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
❖This device may not cause harmful interference.
❖This device must accept any interference received, including interference
that may cause undesired operation.
Contact:
Toshiba America Information Systems, Inc.
9740 Irvine Blvd.
Irvine, CA 92618-1697
[phone]
Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du
Canada.
NOTE: When the LAN Port Replicator with LAN connection is operated, it
is strictly a Class A function (non-residential, commercial use only.)

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FCC Class A Notice
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Requirements
The following information is pursuant to FCC CFR 47, Part 68 and refers to
internal modems.
Installation
When you are ready to install or use the modem, call your local telephone
company and give them the following information:
❖The telephone number of the line to which you will connect the modem.
❖The FCC registration number of the modem.
❖The Ringer Equivalence Number (REN) of the modem, which is 0.9B.
The modem connects to the telephone line by means of a standard jack called the
USOC RJ11C.

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Type of Service
Your modem is designed to be used on standard-device telephone lines.
Connection to telephone company-provided coin service (central office
implemented systems) is prohibited. Connection to party lines service is subject
to State tariffs. If you have any questions about your telephone line, such as how
many pieces of equipment you can connect to it, the telephone company will
provide this information upon request.
Telephone Company Procedures
The goal of the telephone company is to provide you with the best service it can.
In order to do this, it may occasionally be necessary for them to make changes in
their equipment, operations or procedures. If these changes might affect your
service or the operation of your equipment, the telephone company will give you
notice, in writing, to allow you to make any changes necessary to maintain
uninterrupted service.
If Problems Arise
If any of your telephone equipment is not operating properly, you should
immediately remove it from your telephone line, as it may cause harm to the
telephone network. If the telephone company notes a problem, they may
temporarily discontinue service. When practical, they will notify you in advance
of this disconnection. If advance notice is not feasible, you will be notified as
soon as possible. When you are notified, you will be given the opportunity to
correct the problem and informed of your right to file a complaint with the FCC.
In the event repairs are ever needed on your modem, they should be performed
by Toshiba Corporation or an authorized representative of Toshiba Corporation.
Disconnection
If you should ever decide to permanently disconnect your modem from its
present line, please call the telephone company and let them know of this change.

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Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful to use a
computer or other electronic device to send any message via a telephone fax
machine unless such message clearly contains in a margin at the top or bottom of
each transmitted page or on the first page of the transmission, the date and time it
is sent and an identification of the business, other entity or individual sending the
message and the telephone number of the sending machine or such business,
other entity or individual.
In order to program this information into your fax modem, you should complete
the setup for your fax software before sending a message.
Instructions for IC CS-03 certified equipment
1NOTICE: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain telecommunications
network protective, operational and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.

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2The user manual of analog equipment must contain the equipment’s Ringer
Equivalence Number (REN) and an explanation notice similar to the
following:
The Ringer Equivalence Number (REN) of this device is 0.4.
NOTICE: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.
3The standard connecting arrangement (telephone jack type) for this
equipment is jack type(s): USOC RJ11C.
CD-ROM / DVD-ROM safety instruction
The CD-ROM / DVD-ROM drive employs a laser system. To ensure proper
use of this product, please read this instruction manual carefully and retain
for future reference. Should the unit ever require maintenance, contact an
authorized service location.
Use of controls, adjustments or the performance of procedures other than those
specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the enclosure.
Location of the required label
(Sample shown below. Location of the label and manufacturing information may
vary.)

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CAUTION: This appliance contains a laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To use this model properly, read the
instruction manual carefully and keep it for your future reference. In case of
any trouble with this model, please contact your nearest “AUTHORIZED
service station.” To prevent direct exposure to the laser beam, do not try to
open the enclosure.
Use of controls or adjustments or performance of procedures other
than those specified in the owner’s manual may result in hazardous
radiation exposure.
Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all
rights reserved. Under the copyright laws, this guide cannot be reproduced in any
form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2001 by Toshiba America Information Systems, Inc. All rights reserved.
Export Administration Regulation
This document contains technical data that may be controlled under the U.S.
Export Administration Regulations, and may be subject to the approval of the
U.S. Department of Commerce prior to export. Any export, directly or indirectly,
in contravention of the U.S. Export Administration Regulations is prohibited.
CLASS 1 LASER PRODUCT
LASER KLASSE 1

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Notice
The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY
OTHER INFORMATION CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.
Trademarks
Noteworthy, Portégé, Fn-esse, SelectBay and AccuPoint are registered
trademarks of Toshiba America Information Systems, Inc.
SelectServ, VirtualTech and Ask IRIS Online are trademarks and InTouch is a
service mark of Toshiba America Information Systems, Inc.
CompuServe is a registered trademark of America Online, Inc.
IBM and Wake on LAN are registered trademarks and PS/2 is a trademark of
IBM Corporation.
Intel and Pentium are registered trademarks and SpeedStep is a trademark of Intel
Corporation.
MS-DOS, Microsoft, DirectShow, Windows, and Windows NT are registered
trademarks of Microsoft Corporation.
Active Desktop is a trademark of Microsoft Corporation.
LapLink is a registered trademark of Traveling Software, Inc.

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Sound Blaster Pro is a registered trademark of Creative Technology, Ltd.
AT&T WorldNet is a registered trademark of AT&T Corporation.
Yahoo! and My Yahoo! are registered trademarks of Yahoo!, Inc.
Savage is a trademark of Sonic Blue, Inc.
Zip is a registered trademark of Iomega Corporation.
Energy Star is a registered trademark of the U.S. Environmental Agency.
Macrovision is a registered trademark of Macrovision Corporation.
All other brand and product names are trademarks or registered trademarks of
their respective companies.
Energy Star Compliance
As an Energy Star®partner, Toshiba has determined that this product is Energy
Star compliant.

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Contents
Contents..................................................................................... 13
Introduction............................................................................... 21
Chapter 1: Finding Your Way Around ..................................... 25
Making sure you have everything........................................ 25
Front with the display panel closed...................................... 26
Left side.................................................................................. 26
Back........................................................................................ 27
Right side ............................................................................... 28
Underside............................................................................... 29
Front with the display panel open........................................ 30
Keyboard indicator panel.................................................. 31
System indicator panel..................................................... 32
AC adapter.............................................................................. 33
LAN Port Replicator ports .................................................... 34
External USB diskette drive .................................................. 35
PC Card spacekeepers.......................................................... 36
Chapter 2: Getting Started........................................................ 37
Selecting a place to work...................................................... 37
Creating a computer-friendly environment..................... 37

14
Keeping yourself comfortable.......................................... 38
Precautions............................................................................ 41
Setting up your computer.................................................... 42
Installing additional memory (optional).......................... 43
Connecting the modem ................................................... 47
Connecting to a power source......................................... 48
Using the computer for the first time.................................. 50
Opening the display panel................................................ 50
Turning on the power....................................................... 50
Using the AccuPoint II pointing device........................... 52
Setting up your software.................................................. 53
Registering your computer online .................................. 56
Customizing your computer’s settings........................... 57
Turning off the computer...................................................... 57
Closing the display............................................................ 58
Different ways to turn the computer on and off............. 58
Caring for your computer..................................................... 59
Cleaning the computer..................................................... 59
Moving the computer....................................................... 59
Using a computer lock..................................................... 60
Chapter 3: Learning the Basics................................................ 61
Computing tips...................................................................... 61
Using the keyboard............................................................... 62
Ctrl, Fn and Alt keys.......................................................... 63
Character keys .................................................................. 63
Function keys F1-F12....................................................... 63
Windows special keys...................................................... 64
Overlay keys...................................................................... 64
Starting a program................................................................ 66
Starting a program from the Start/Programs menu..... 67
Starting a program from Windows Explorer ................. 67
Starting a program from the Run dialog box................. 68
Saving your work.................................................................. 69

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Printing your work................................................................. 71
Using diskettes ...................................................................... 72
Inserting and removing diskettes.................................... 72
Copying documents to a diskette.................................... 72
Taking care of diskettes .................................................... 73
Backing up your work........................................................... 74
Restoring your work......................................................... 74
Setting up for communications ........................................... 75
Connecting your computer to a network........................ 75
An overview of using the Internet........................................ 77
The Internet........................................................................ 77
The World Wide Web ....................................................... 77
Internet Service Providers................................................ 78
Connecting to the Internet................................................ 78
Surfing the Internet........................................................... 79
Internet features ................................................................ 79
Uploading and downloading files from the Internet ...... 80
Toshiba’s online resources ................................................... 80
Chapter 4: Mobile Computing.................................................. 81
Toshiba’s energy-saver design............................................. 81
Running the computer on battery power............................ 82
Maximizing battery life...................................................... 82
Using additional battery packs......................................... 83
Battery safety precautions................................................ 83
Charging batteries ................................................................. 83
Charging the main battery................................................ 84
Charging the RTC battery................................................. 84
Using a battery charger.................................................... 85
Monitoring main battery power........................................... 86
Determining remaining main battery power .................. 86
What to do when the main battery runs low.................. 87
Conserving battery power ................................................... 88
Setting a power usage mode........................................... 88

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Using battery alarms............................................................. 89
Turning off the display automatically................................... 90
Enabling the screen saver................................................ 90
Changing the main battery................................................... 91
Using the optional high-capacity battery ............................ 93
Installing the optional high-capacity battery in the base 94
Removing the optional high-capacity battery from the
base.................................................................................... 95
Connecting the computer to the optional high-capacity
battery base....................................................................... 95
Disconnecting the computer from the optional high-
capacity battery base........................................................ 98
Disposing of used batteries safely....................................... 99
Traveling tips........................................................................ 100
Chapter 5: Expansion Options ............................................... 101
Using your computer at the office..................................... 101
Using the LAN Port Replicator........................................... 102
Attaching the LAN Port Replicator ................................ 103
Using the optional Multimedia Port Replicator ................ 104
Multimedia Port Replicator ports.................................. 104
Connecting the Multimedia Port Replicator to the
computer......................................................................... 105
Using the optional I/O Adapter........................................... 105
I/O Adapter ports ............................................................ 106
Connecting the I/O Adapter to the computer............... 106
Using the external USB diskette drive............................... 106
Detaching the external USB diskette drive ................... 109
Using an external keyboard................................................ 109
Connecting a PS/2 keyboard......................................... 110
Connecting a USB keyboard.......................................... 110
Making your external keyboard emulate the Fn key.... 111
Using a mouse.................................................................... 111

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Connecting a serial mouse............................................. 111
Connecting a USB mouse (Windows 98 Second Edition).
...........................................................................................112
Connecting a PS/2 mouse ............................................. 113
Using a PS/2 mouse and the Accupoint II simultaneously
...........................................................................................113
Using a printer ..................................................................... 114
Connecting a parallel printer .......................................... 115
Setting up your printer to work with Windows 98 Second
Edition .............................................................................. 115
Setting up your printer to work with Windows NT...... 118
Using an external monitor.................................................. 120
Connecting the monitor.................................................. 120
Using PC Cards ................................................................... 122
Inserting a PC Card......................................................... 123
Removing a PC Card ...................................................... 124
Hot swapping PC Cards ................................................. 125
Playing a CD or DVD using Windows 98 Second Edition......
...............................................................................................126
Drive components .......................................................... 127
Inserting a disc................................................................ 128
Playing an audio CD (Windows 98 Second Edition) ... 129
Viewing the contents of a data CD or DVD................... 130
Removing a disc ............................................................. 131
Caring for CDs and DVDs............................................... 132
Chapter 6: Enhancing Productivity........................................ 133
Personalizing your desktop................................................ 133
Customizing the taskbar................................................. 134
Bringing the world to your desktop (Windows 98 Second
Edition)............................................................................. 134
Changing desktop and browsing style (Windows 98
Second Edition)............................................................... 135
Personalizing individual windows...................................... 139

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Adding a background to a window (Windows 98 Second
Edition)............................................................................. 139
Customizing window toolbars (Windows 98 Second
Edition)............................................................................. 140
Displaying information about each folder (Windows 98
Second Edition)............................................................... 142
Staying up-to-date with your favorite Web sites.............. 143
Emulating a full-size keyboard........................................... 145
Setting up for communications......................................... 145
Determining the COM Port............................................ 145
Transferring files to another computer.............................. 147
Getting help transferring files......................................... 147
Transferring application files.......................................... 148
Using audio features........................................................... 150
Using external speakers or headphones...................... 150
Recording sounds.......................................................... 151
Powering down the computer........................................... 153
Shut down command .................................................... 153
Hibernation mode (Windows 98 Second Edition)....... 153
Standby command (Windows 98 Second Edition) .... 154
Using Suspend/Resume (memory) mode (Windows NT)
...........................................................................................155
Using Shut down............................................................ 157
Using Hibernation (Windows 98 Second Edition)....... 160
Using Standby (Windows 98 Second Edition)............ 162
Chapter 7: Toshiba Utilities..................................................... 165
Fn-esse................................................................................. 166
Starting Fn-esse.............................................................. 166
Assigning a key to a program or document................. 167
Viewing existing key assignments................................ 169
Changing or removing existing key assignments....... 169
Toshiba Services ................................................................. 170
Hardware Setup ................................................................. 171
Hardware Setup in Windows......................................... 171

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TSETUP................................................................................ 173
Using Power Management ................................................ 174
Power Saver in Windows 98 Second Edition................... 175
Power Saver in Windows NT............................................. 176
Power Save Modes tab (Windows NT)........................ 177
Changing power settings ............................................... 177
Setting user passwords...................................................... 178
Using an instant password ............................................ 179
Registering a user password......................................... 179
Deleting a user password............................................... 180
Using a hard disk drive password................................. 181
Setting a hard disk drive password............................... 181
Creating a password backup diskette........................... 184
Deleting a hard disk drive password............................. 184
Using a supervisor password ............................................ 186
Setting a supervisor password in Windows 98 Second
Edition .............................................................................. 186
Setting a supervisor password in Windows NT........... 187
Deleting a supervisor password.................................... 189
Chapter 8: If Something Goes Wrong .................................. 193
Problems that are easy to fix.............................................. 194
Problems when you turn on the computer....................... 196
Windows 98 Second Edition is not working..................... 198
Using Startup options to fix problems.......................... 198
Internet problems............................................................ 202
Windows 98 Second Edition can help you................... 203
Resolving a hardware conflict............................................ 203
A plan of action................................................................ 204
Resolving hardware conflicts on your own.................. 204
Fixing a problem with Device Manager......................... 206
Memory card problems ................................................. 207
Power and the batteries.................................................. 208
Keyboard problems ........................................................ 210
AccuPoint II problems.................................................... 211

20
Display problems............................................................ 212
Disk drive problems ....................................................... 213
Sound system problems ............................................... 218
PC Card problems .......................................................... 218
Printer problems............................................................. 221
Modem problems........................................................... 222
Develop good computing habits ....................................... 223
Using VirtualTech................................................................ 224
If you need further assistance............................................ 226
Before you call................................................................. 226
Contacting Toshiba......................................................... 226
Other Toshiba Internet Web sites ..................................... 227
Toshiba’s worldwide offices ............................................... 228
Appendix A: Hot Keys............................................................. 233
Appendix B: Features and Specifications.............................. 237
Appendix C: Video Modes...................................................... 245
Appendix D: Power Cable Connectors.................................. 251
Glossary................................................................................... 253
Index......................................................................................... 267