Toshiba Portege S100 Series User manual

Toshiba Personal Computer
PORTEGE S100
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-508
Downloaded from LpManual.com Manuals

Copyright
© 2005 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.
Toshiba Personal Computer PORTEGE S100 Maintenance Manual
First edition February 2005
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the PORTEGE S100 at the time
of this manual's production. However, succeeding computers and manuals are subject to
change without notice. Therefore, Toshiba assumes no liability for damages incurred
directly or indirectly from errors, omissions, or discrepancies between any succeeding
product and this manual.
Trademarks
Intel SpeedStep and Penteium are trademarks or registered trademarks of Intel Corporation
or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark owned by its proprietor and used by TOSHIBA under license.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
ii PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals

Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer PORTEGE S100.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
PORTEGE S100 Maintenance Manual (960-508) iii
Downloaded from LpManual.com Manuals

The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the PORTEGE S100 system unit and
each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD module
Board layout
Pin assignments
Keyboard scan/character codes
Key layout
Wiring diagrams
BIOS rewrite procedures
EC/KBC rewrite procedures
Reliability
Maintenance of TOSHIBA RAID
iv PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals

Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause
(Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face
below:
Format complete
System transferred
PORTEGE S100 Maintenance Manual (960-508) v
Downloaded from LpManual.com Manuals

Table of Contents
Chapter 1 Hardware Overview
1.1 Features ...................................................................................................................... 1-1
1.2 2.5-inch Hard Disk Drive......................................................................................... 1-10
1.3 Keyboard.................................................................................................................. 1-11
1.4 Optical Drive............................................................................................................ 1-12
1.5 TFT Color Display................................................................................................... 1-14
1.6 Power Supply ........................................................................................................... 1-16
1.7 Batteries ................................................................................................................... 1-18
1.8 AC Adapter .............................................................................................................. 1-20
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting ......................................................................................................... 2-1
2.2 Troubleshooting Flowchart........................................................................................ 2-2
2.3 Power Supply Troubleshooting.................................................................................. 2-6
2.4 System Board Troubleshooting................................................................................ 2-15
2.5 USB FDD Troubleshooting ..................................................................................... 2-29
2.6 HDD Troubleshooting ............................................................................................. 2-32
2.7 Keyboard Troubleshooting ...................................................................................... 2-37
2.8 Display Troubleshooting.......................................................................................... 2-38
2.9 Optical Drive Troubleshooting ................................................................................ 2-40
2.10 Touch pad Troubleshooting ..................................................................................... 2-41
2.11 Modem Troubleshooting.......................................................................................... 2-42
2.12 LAN Troubleshooting.............................................................................................. 2-44
2.13 Sound Troubleshooting............................................................................................ 2-45
2.14 SD Card Slot Troubleshooting................................................................................. 2-48
2.15 Wireless LAN Troubleshooting............................................................................... 2-49
vi PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals

Chapter 3 Tests and Diagnostics
3.1 The Diagnostic Test ................................................................................................... 3-1
3.2 Executing the Diagnostic Test ................................................................................... 3-4
3.3 Check of the RAID configuration.............................................................................. 3-9
3.4 Setting of the hardware configuration ..................................................................... 3-17
3.5 Heatrun Test............................................................................................................. 3-20
3.6 Subtest Names.......................................................................................................... 3-21
3.7 System Test.............................................................................................................. 3-23
3.8 Memory Test............................................................................................................ 3-25
3.9 Keyboard Test.......................................................................................................... 3-26
3.10 Display Test ............................................................................................................. 3-27
3.11 Floppy Disk Test...................................................................................................... 3-30
3.12 Printer Test............................................................................................................... 3-32
3.13 Async Test ............................................................................................................... 3-34
3.14 Hard Disk Test ......................................................................................................... 3-35
3.15 Real Timer Test........................................................................................................ 3-38
3.16 NDP Test.................................................................................................................. 3-40
3.17 Expansion Test......................................................................................................... 3-41
3.18 CD-ROM/DVD-ROM Test ..................................................................................... 3-43
3.19 Error Code and Error Status Names......................................................................... 3-44
3.20 Hard Disk Test Detail Status ................................................................................... 3-47
3.21 ONLY ONE TEST................................................................................................... 3-49
3.22 Head Cleaning.......................................................................................................... 3-57
3.23 Log Utilities ............................................................................................................. 3-58
3.24 Running Test............................................................................................................ 3-60
3.25 Floppy Disk Drive Utilities...................................................................................... 3-61
3.26 System Configuration .............................................................................................. 3-66
3.27 Wireless LAN Test Program (Intel-made b/g)......................................................... 3-68
3.28 Wireless LAN Test Program (Intel-made a/g)......................................................... 3-72
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program .................................................. 3-77
PORTEGE S100 Maintenance Manual (960-508) vii
Downloaded from LpManual.com Manuals

3.30 Sound Test program................................................................................................. 3-92
3.31 SETUP ..................................................................................................................... 3-98
Chapter 4 Replacement Procedures
4.1 General....................................................................................................................... 4-1
4.2 Battery pack ............................................................................................................... 4-8
4.3 PC card..................................................................................................................... 4-10
4.4 SD card..................................................................................................................... 4-11
4.5 Expansion memory .................................................................................................. 4-12
4.6 Modem Daughter Card (MDC)................................................................................ 4-14
4.7 Wireless LAN board ................................................................................................ 4-16
4.8 Slim select bay module ............................................................................................ 4-18
4.9 HDD......................................................................................................................... 4-20
4.10 Keyboard holder/Keyboard...................................................................................... 4-23
4.11 Memory module....................................................................................................... 4-28
4.12 Touch pad................................................................................................................. 4-30
4.13 LCD assembly.......................................................................................................... 4-33
4.14 SW board ................................................................................................................. 4-35
4.15 Speaker..................................................................................................................... 4-37
4.16 Cover/HDD holder................................................................................................... 4-39
4.17 RG board.................................................................................................................. 4-43
4.18 Fan............................................................................................................................ 4-45
4.19 Internal microphone................................................................................................. 4-47
4.20 Front panel ............................................................................................................... 4-48
4.21 System board/ DC-IN jack....................................................................................... 4-49
4.22 PC card case............................................................................................................. 4-52
4.23 Heat sink .................................................................................................................. 4-53
4.24 RTC battery/LAN jack............................................................................................. 4-56
4.25 Battery slider............................................................................................................ 4-58
4.26 LCD unit/FL inverter ............................................................................................... 4-59
4.27 Hinge/Latch.............................................................................................................. 4-62
viii PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals

4.28 Wireless LAN antenna............................................................................................. 4-65
4.29 Fluorescent Lamp..................................................................................................... 4-67
Appendices
Appendix A Handling the LCD Module ........................................................................... A-1
Appendix B Board Layout ................................................................................................ B-1
Appendix C Pin Assignments............................................................................................ C-1
Appendix D Keyboard Scan/Character Codes .................................................................. D-1
Appendix E Key Layout.....................................................................................................E-1
Appendix F Wiring Diagrams............................................................................................F-1
Appendix G BIOS Rewrite Procedures ............................................................................. G-1
Appendix H EC/KBC Rewrite Procedures........................................................................ H-1
Appendix I Reliability........................................................................................................I-1
Appendix J Maintenamce of TOSHIBA RAID .................................................................J-1
PORTEGE S100 Maintenance Manual (960-508) ix
Downloaded from LpManual.com Manuals

x PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals

Chapter 1
Hardware Overview
Downloaded from LpManual.com Manuals

1 Hardware Overview
1-ii PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals

1 Hardware Overview
Chapter 1 Contents
1.1 Features.......................................................................................................................1-1
1.2 2.5-inch Hard Disk Drive .........................................................................................1-10
1.3 Keyboard ..................................................................................................................1-11
1.4 Optical Drive ............................................................................................................1-12
1.4.1 DVD-ROM & CD-R/RW Drive .........................................................1-12
1.4.2 DVD Super Multi (DVD±R/±RW/-RAM) Drive ...............................1-13
1.5 TFT Color Display ...................................................................................................1-14
1.5.1 LCD Module .......................................................................................1-14
1.5.2 FL Inverter Board ...............................................................................1-15
1.6 Power Supply............................................................................................................1-16
1.7 Batteries....................................................................................................................1-18
1.7.1 Main Battery .......................................................................................1-18
1.7.2 RTC battery.........................................................................................1-19
1.8 AC Adapter...............................................................................................................1-20
PORTEGE S100 Maintenance Manual (960-508) 1-iii
Downloaded from LpManual.com Manuals

1 Hardware Overview
1-iv PORTEGE S100 Maintenance Manual (960-508)
Figures
Figure 1-1 Front of the computer .....................................................................................1-4
Figure 1-2 System unit configuration...............................................................................1-5
Figure 1-3 System unit block diagram .............................................................................1-6
Figure 1-4 2.5-inch HDD ...............................................................................................1-10
Figure 1-5 Keyboard ......................................................................................................1-11
Figure 1-6 LCD module .................................................................................................1-14
Tables
Table 1-1 2.5-inch HDD specifications ........................................................................1-10
Table 1-2 DVD-ROM & CD-R/RW drive specifications.............................................1-12
Table 1-3 DVD Super Multi (DVD±R/±RW/-RAM) drive specifications...................1-13
Table 1-4 LCD module specifications ..........................................................................1-14
Table 1-5 FL inverter board specifications...................................................................1-15
Table 1-6 Power supply output rating...........................................................................1-17
Table 1-7 Battery specifications ...................................................................................1-18
Table 1-8 Time required for charges of main battery...................................................1-18
Table 1-9 RTC battery charging/data preservation time...............................................1-19
Table 1-10 AC adapter specifications.............................................................................1-20
Downloaded from LpManual.com Manuals

1.1 Features 1 Hardware Overview
1 Features
1.1 Features
The Toshiba PORTEGE S100 Personal Computer uses extensive Large Scale Integration
(LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to
provide compact size, minimum weight, low power usage and high reliability. This computer
incorporates the following features and benefits:
Microprocessor
The PC comes in with one of the followings:
•
•
Intel Dothan Processor
1.6BGHz/1.73GHz/1.86GHz/2.0AGHz/2.13GHz (0.748-1.355V)
These processors operate at 533MHz bus clock.
Cache memory
Intel Dothan Processor has 64KB primary cache and 2MB secondary cache.
Memory
The computer comes with two PC3300/PC4300 compatible DDR2 SO-DIMM slots. Two
memory modules of 256GB, 512MB or 1GB(1,024MB) can be installed.
Video Controller
The computer has a NVIDIA MEP43 VGA controller. The internal VRAM is 64MB or
128MB.
HDD
The computer has a 2.5-inch SATA HDD. The following capacities are available.
40/60/80GB
USB FDD
Supports a USB 3.5-inch FDD, which connected to a USB port, supports 720KB, 1.2MB
and 1.44MB formats and enables booting from system FD.
Batteries
The RTC battery is mounted inside the computer.
The main battery is a detachable lithium-ion main battery (10.8V-4,700mAh/8,800mAh)
and the RTC battery is a NiMH battery (2.4V-16mAh).
Universal Serial Bus (USB2.0)
Two USB ports are provided. The ports comply with the USB2.0 standard.
PORTEGE S100 Maintenance Manual (960-508) 1-1
Downloaded from LpManual.com Manuals

1 Hardware Overview 1.1 Features
Display
LCD
The PC comes in with one of the following two types:
14.1” XGA-TFT color display, resolution 1,024×768, 16M colors•
•
•
•
•
•
•
14.1” SXGA+-TFT color display, resolution 1,400×1,050, 16M colors
CRT
Supported via a RGB connector.
Slim Select Bay
A DVD-ROM & CD-R/RW drive, DVD Super Multi drive or 2nd HDD can be installed
in the Slim Select Bay.
Keyboard
An-easy-to-use 84-key (US) or 85-key (UK) keyboard provides a numeric keypad
overlay for fast numeric data entry or for cursor and page control. The keyboard supports
a Windows key and an application key.
Touch pad
Touch pad is installed as a pointing device.
PC card slot
The PC card slot (PCMCIA) accommodates one 5mm Type II card. (Based on PC Card
Standard, supporting CardBus)
SD Card
The SD Card Slot can accommodate Secure Digital flash memory cards with various
capacities. SD cards let you easily transfer data from devices, such as digital cameras and
Personal Digital Assistants, which use SD Card flash-memory.
Sound system
The sound system is equipped with the following features:
Stereo speakers
Built-in microphone
Stereo headphone jack
External microphone jack
Supports VoIP
1-2 PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals

1.1 Features 1 Hardware Overview
Toshiba Assist button
When this button is pressed during power-on, the PC is connected to “Toshiba Assist”.
When this button is pressed during power-off, the PC is turned on and connected to
“Toshiba Assist”.
Toshiba Presentation button
This button switches the display between internal display, external display, simultaneous
display and multi-monitor display.
Internal modem
The internal modem is equipped as a modem daughter card (MDC).
The internal modem provides capability for data and fax communication and supports
V.90/92. For data reception it operates at 56,000bps and for data transmission it operates
at 33,600bps. For fax transmission it operates at 14,400bps. It is also equipped with
Speakerphone and TAM (Telephony Answering Machine) function. The speed of data
transfer and fax depends on analog telephone line conditions. It has a RJ11 modem jack
for connecting to a telephone line. Both of V.90 and V.92 are supported in USA and
Canada. In other regions, only V.90 is available.
Internal LAN
The computer is equipped with LAN circuits that support 10/100/1,000Mbit Ethernet
LAN. It also supports Wakeup on LAN (WOL), Magic Packet.
Mini PCI card slot
The computer is equipped with a mini-PCI Type III wireless LAN board that supports
802.11 b/g or 802 11a/g (Intel made Calexico). It also supports kill switch.
IEEE 1394 port
The computer comes with one IEEE 1394 port. It enables high-speed data transfer
directly from external devices such as digital video cameras.
Infrared port
The infrared port is compatible with Fast InfraRed (FIR) standards enabling cableless 4
Mbps (max.) data transfer with Infrared Data Association (IrDA) 1.1 compatible external
devices.
PORTEGE S100 Maintenance Manual (960-508) 1-3
Downloaded from LpManual.com Manuals

1 Hardware Overview 1.1 Features
The front of the computer is shown in figure 1-1.
Figure 1-1 Front of the computer
1-4 PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals

1.1 Features 1 Hardware Overview
The system unit configuration is shown in figure 1-2.
Figure 1-2 System unit configuration
PORTEGE S100 Maintenance Manual (960-508) 1-5
Downloaded from LpManual.com Manuals

1 Hardware Overview 1.1 Features
Figure 1-3 is a block diagram of the system unit.
Figure 1-3 System unit block diagram
1-6 PORTEGE S100 Maintenance Manual (960-508)
Downloaded from LpManual.com Manuals