
Greenflame Slim Wood Pellet Boiler 18kW
4
manner for which they were intended. The appliance contains no
asbestos.
2.2 Operating Warnings
Shut the appliance down in the event of breakdown or bad running.
Pellets must not be fed manually into the burner.
Accumulated un-burnt pellets in the burner after repeated failed
ignitions must be removed before re-lighting.
Do not wash the appliance with water. The water could get inside
the unit and damage the electrical insulation and cause electrical
shocks.
Do not put any fuel, other than wood pellets, in the hopper.
Install the appliance in a location which is suitable for fire-fighting
and equipped with all services such as air and electricity supply an
provision for discharging combustion gases.
If there is a fire in the flue pipe, extinguish the appliance, disconnect
it from the power supply and never open the door. Then contact the
competent authorities.
If the appliance is in storage, it should be in a place that is free of
damp, and it should not be exposed to extremes of temperature.
It is inadvisable to base the appliance directly on a floor (if located
indoors), and if the floor is made of flammable material, it must be
suitably insulated.
Do not light the appliance with flammable materials if the ignition
system breaks down.
Information
In case of any problems, get in touch with your dealer, or a qualified
engineer authorised by T R Engineering Ltd and if a repair is
necessary, insist on the use of original spare parts.
Use only fuel recommended by T R Engineering Ltd (ENplus-A1) may
be used with the appliance.
Periodically check and clean the smoke outlet ducts (connection to
flue pipe).
Accumulated un-burnt pellets in the burner after repeated failed
ignitions must be removed before lighting.
Always keep the cover of the fuel hopper closed.
Keep this instruction manual safe because it must stay with the
appliance throughout its working life. If the appliance is sold or
transferred to another user, always make sure that the booklet goes
with the product.
If it gets lost, ask T R Engineering Ltd or your authorised dealer for
another copy.
2.3 Guarantee/Warranty Information
T R Engineering Ltd offers the following warranties on this appliance:
Leaks in the heat exchanger –5 years
Faulty electrical components (motors, fan, controller) –1 year
Pump, ignition element –1 year
From the date of first ignition of the appliance as proved by a valid
commissioning report which gives the name of the
installer/commissioning engineer and the date on which the
commissioning took place. The guarantee is conditional on the
commissioning report being filled in and returned to the
manufacturer within 10 days and requires that the product be
installed and commissioned bu an approved T R Engineering Ltd
installer according to the detailed instructions given in the
instruction booklet supplied with the product.
The term ‘guarantee’ is to be understood to denote the free of
charge replacement or repair of parts only, recognised to have been
defective at the start by reason of manufacturing defects.
2.3.1 Limitations
The above guarantee does not cover parts subject to normal wear
such as gaskets, fibre board on doors and any parts which can be
removed from the firebox such as burner pot, baffles and ash box.
The replacement will be guaranteed for the remainder of the
guarantee period starting from the date of commissioning of the
product.
2.3.2 Exclusions
The warranty excludes all ancillary products associated with the
system (e.g. flue pipes, external circulation pumps, bulk hoppers and
augers, plumbing and electrical system). The warranty does not
cover third party damage to the product or damage caused by the
plumbing (an example would be an inappropriately sized expansion
vessel) or electrical system. Warranty does not cover issues arising
from pellets that do not conform to ENplus-A1.
Recommendations advised to the customer to be carried out during
commissioning must be completed and advised to your local dealer
in order to validate the warranty.
The requirement for the flue installation, particularly in relation to
draught, is the responsibility of the system owner. Compliance with
Local Building Regulations must be adhered to. The warranty does
not cover misuse of the product or sabotage.
Any consequential damage caused by the failure of a component
on this product is not covered.
T R Engineering Ltd refuses to accept the responsibility for any
damage which may be caused, directly or indirectly, by persons,
animals or things in consequence of the failure to observe all
prescriptions laid down in the instruction booklet, especially those
concerning warnings on the subject of installation, use and
maintenance of the appliance.
Damage caused by transport and/or handling is excluded from the
guarantee.
The guarantee will be invalidated in the event of damage caused by
tampering with the appliance, atmospheric agents, natural disasters,
electrical discharges, fire, defects in the electrical system and caused
by lack of, or incorrect, maintenance in terms of the manufacturer’s
instructions.