Tricity Bendix HC312W User manual

TRICITY BENDIX
we'll do the homework
Operating and Installation Instructions

2
DearCustomer,
These instructions are designed to help you get to know
yournew model quickly andto achieve the bestpossible
results. If your hob is a different type to the one you are
used to, it may take a while to adapt to any new features.
Inaddition,itmayalsobeworthconsideringthesuitability
of your existing cookware and saucepans. After many
years of use they may have become distorted and to
achieve satisfactory results, it may be advisable to pur-
chasesomenew ones, following the recommenda-tions
given in this booklet.
It is most important that this instruction book should be
retained with the appliance for future reference. Should
theappliance be sold or transferredto another owner, or
shouldyoumove house and leave the appliance,always
ensure that the book is supplied with the appliance in
order that the new owner can be acquainted with the
functioning of the appliance and the relevant warnings.
Pleaseensurethatyoureadthe'BeforeUse'passageon
page9beforeusing the appliance and that you follow the
recommendationsgiven.
PRECAUTIONS TO USERS

3
CONTENTS
Please refer to the sections in this booklet that apply to
your particular model.
Specification .......................................................... 4
TechnicalSpecification........................................... 5
Warnings ............................................................... 6
Installation.............................................................. 7
Electrical Connections ........................................... 8
How to use your Hob .............................................. 9
CookingEquipment .............................................. 10
MaintenanceandCleaning ................................... 12
Preserving ............................................................ 14
Help us to help you .............................................. 15
Before calling a Service engineer .......................... 16
Guarantee ............................................................ 16
Tricity-Bendix-Service-Centres.............................. 17

4
SPECIFICATION
HC 312 B/W
1. HeatZone ∅180 mm 1800 W
(single circuit)
2. HeatZone ∅145 mm 1200 W
(single circuit)
3. HeatZone ∅180 mm 1700 W
(single circuit)
4. HeatZone ∅145 mm 1200 W
(single circuit)
5. ResidualHeat Indicator
HH 322 B/W
1. HeatZone ∅180 mm 1800 W
(halogen)
2. HeatZone ∅145 mm 1200 W
(single circuit)
3. HeatZone ∅120/180 mm 1700 W
(doublecircuit)
4. HeatZone ∅145 mm 1200 W
(single circuit)
5. ResidualHeat Indicator
HH 352 B/W
1. HeatZone ∅180 mm 1700 W
(halogen)
2. HeatZone ∅145 mm 1200 W
(single circuit)
3. HeatZone ∅120/180 mm 1700 W
(doublecircuit)
4. HeatZone ∅145 mm 1200 W
(halogen)
5. ResidualHeat Indicator
23
154
23
154
23
154
H
H
H

5
TECHNICAL DATA
HC 312 B/W
OutsideDimensions : width 572 mm
depth 502 mm
height 49 mm
CutoutDimensions : width 560 mm
depth 490 mm
Total connected load : 5.8 kW
Voltage : 240 V
Frequency : ~ 50 Hz
Rating plate
HH 322 B/W
OutsideDimensions : width 572 mm
depth 502 mm
height 49 mm
CutoutDimensions : width 560 mm
depth 490 mm
Total connected load : 5.9 kW
Voltage : 240 V
Frequency : ~ 50 Hz
Rating plate
HH 352 B/W
OutsideDimensions : width 572 mm
depth 502 mm
height 49 mm
CutoutDimensions : width 560 mm
depth 490 mm
Total connected load : 5.9 kW
Voltage : 240 V
Frequency : ~ 50 Hz
Rating plate
Typ082.0 HC 312 B Prod.No. 941689284
Instr. No. Ser.No. 5.8kW
TRICITY BENDIX 240 V ~ 50 Hz
SWISS MADE
Typ082.0 HC 312 W Prod.No. 941689285
Instr. No. Ser.No. 5.8kW
TRICITY BENDIX 240 V ~ 50 Hz
SWISS MADE
Typ107.0 HH 322 B Prod.No. 941689286
Instr. No. Ser.No. 5.9kW
TRICITY BENDIX 240 V ~ 50 Hz
SWISS MADE
Typ107.0 HH 322 W Prod.No. 941 689 287
Instr. No. Ser.No. 5.9kW
TRICITY BENDIX 240 V ~ 50 Hz
SWISS MADE
Typ108.0 HH 352 B Prod.No. 941689288
Instr. No. Ser.No. 5.9kW
TRICITY BENDIX 240 V ~ 50 Hz
SWISS MADE
Typ108.0 HH 352 W Prod.No. 941689289
Instr. No. Ser.No. 5.9kW
TRICITY BENDIX 240 V ~ 50 Hz
SWISS MADE

6
WARNINGS
THESE WARNINGS ARE PROVIDED IN THE
INTERESTS OF YOUR SAFETY, YOU MUST READ
THEMCAREFULLYBEFORE INSTALLING ORUSING
THE APPLIANCE.
Thisapplianceis designed to be operated by adultsonly.
Children should not be allowed to tamper with t h e
controls or play with or near the product.
Any installation work must be undertaken by a qualified
electricianor competent person. The appliancemust be
installed according to the instructions.
Any electrical work required to install this appliance
should be carried out by a qualified electrician.
It is dangerous to alter the specifications or modify the
product in any way.
Thisproductshouldbeservicedbyan authorised Service
Engineerand only genuine approved spare parts
should be used. Details of servicing arrange-ments are
supplied.
Undernocircumstancesshouldyouattempttorepairthe
applianceyourself.Repairscarriedoutby inex-perienced
personsmaycauseinjuryormoreseriousmalfunctioning.
Refer to your local Service Centre. Always insist on
approvedspareparts.Detailsofservicingarrangements
aresupplied.
Always ensure that all control knobs are in the "off"
position when not in use.
Take great care when heating fats and oils as they will
ignite if they become too hot.
Forhygieneand safety reasons this appliance should be
kept clean at all times. A built-up of fats or other
foodstuffs could result in a fire.
Do not leave utensils containing foodstuffs e.g. fat or oil
onthe appliance in case it is inadvertently switched on.
This product has been designed for cooking edible
foodstuffs only, and must not be used for any other
purposes.
Always switch off the isolator switch at the cooker point
and allow the appliance tocoolbeforeanymaintenance
or cleaning work is carried out.
Only clean this appliance in accordance with the
instructions given in this book.
This appliance is heavy and care must be taken when
movingit.
Cookersand hobs become very hot withuse, and retain
their heat for a long period of time after use.
Youmustthereforetakecare when using the appliance.
Supervise childen at all times and do not allow them to
touchthe cooker or hob surface orbein the vicinty of the
appliance until it has cooled after use.
Ensure that all packaging, both inside and (where
applicable) outside the appliance is removed before
the appliance is used.
If you use a saucepan which is smaller than the heated
area on the hob the handle may become hot. Ensure
that you protect your hand before touching the handle.
Never cook directly on the hob surface without a
saucepan/cooking utensil. Never place plastic or any
other material which may melt on the hob surface.
Always carefully lift saucepans on and off the hob. This
will prevent accidents caused by spillage and will also
keep cleaning to a minimum. Similarly ensure sauce-
pans and cooking utensils are large enough to contain
foods to prevent spillages and boil overs.
Unstableormisshapenpansare dangerous and should
not be used on the hotplate as unstable pans
may tip or spill and cause an accident. You must follow
the recommendations for saucepans given in
this book.
For ceramic hobs - Do not use the appliance if the
ceramic glass is damaged. Contact your Customer
Service Centre. Details supplied in this book.
Do not place heavy weights on the ceramic glass.
Do not heat sealed cans or aerosols on the hob. They
may explode if they are heated.
Do not stand on the appliance.
Do not hang towels or dishcloths from the appliance.
Do not use this appliance if it is in contact with water.
Similarly never operate it with wet hands.

7
INSTALLATION
The hob must be installed in accordance with the
installationinstructions for this appliance. Connection to
the electricity supply must be made by a qualified
electrician to a suitable double pole switch with a control
separation of at least 3 mm (complying with IEE
regulations).
WARNING: THIS APPLIANCE MUST BE EARTHED
For ceramic hobs:
WARNING: DO NOT USE THE HOB IF ANY PART OF
THE SURFACE OF THE CERAMIC GLASS IS
DAMAGED OR CRACKED.
Switch off the electricity supply and contact your Custo-
merServiceCentre.
Before Use
Pleaseensure that any protective film and allpackaging
has been removed from the appliance before switching
on.
Rating Plate
The rating plate is situated on the underside of the unit
andgives the model and serial number ofthe appliance,
which should be quoted in any communication. It is
advisabletomake a note of these in theback of this book
before the appliance is installed.The model number is
also shown on the left hand of the hob under the control
knobs.
Cabinet Dimensions
1. The dimensions and positioning of the necessary
cut out sizes are detailed in fig.1.
Thesedimensionsareimportantandfailuretocomply
with them may result in restricted air circulation and
discolouration to adjacent surfaces.
2. The distance between the worktop aperture and the
rear wall must be at least 50 mm. The distance
between the worktop aperture and a sidewall must
be at least 100 mm.
Installing The Hob
Fix the spring clips with the enclosed screws on the
sides of the worktop inside the cut-out.
The upper fold on the clip-spring is there to stop the
hob.
Position the springs has to be made in accordance
with the enclosed template.
Lower the hob into the opening and carefully press
first the rear, than the front side of the hob down until
it "snaps" into the springs.
An adhesive foam seal is already fixed to the underside
of the hob's frame.
The seal on the underside of the hob will ensure that it
isairtightbetween the hob and the work surface, thiswill
prevent any spillages from seeping into the cabinet
below. Place the hob carefully into the recess, with the
cable outlet of the hob at the back. Press firmly around
the edge of the hob, to compress the foam strip and
ensure an airtight seal.
Then, proceed to fix the hob firmly into the working
surface, with the 6 fixing clamps as shown in Fig.3,
makingsure that the seal between thehob and the work
surface is secure by tightening the fixing clamps.
Fig.1
Fig.3
Fig.2
20
Thedistancebetween
the underside of the
hob and the furniture
under-neath must be
at least 20 mm.

8
Connect the earth wire to the terminal marked with the
letter 'E' or with the earth symbol.
Connect the live wire to the terminal marked with the
letter 'L' and coloured brown.
Connectthe neutral wire to the terminal marked with the
letter 'N' and coloured blue.
Tighten the terminal screws and the cable clamp, then
refit the terminal plate cover.
General Notes
Itisrecommendedthatitemsmaybeaffectedbyheat
e.g.certainfoodstuffs,plasticarticles should NOT be
stored above or below the hob unit. This applies to
aerosols which could explode.
The electricity supply, control panel and the wiring
are the responsibility of the installer, but would
normally be wall mounted close to the unit, with the
cable outlet behind the unit housing cabinet.
Enquiries regarding the installation of the electricity
supply should be made to the local Electricity Board
offices, to ensure compliance with their regulations.
ELECTRICAL CONNECTIONS
WARNING: THIS APPLIANCE MUST BE EARTHED.
Themanufacturerdeclinesanyliabilityshouldthissafety
measurenot be observed.
Switch OFF the electricity supply at the mains.
The electrical connection of the ceramic hob to the
specially provided built-in switch box and to the built-in
range should only be carried out by a trained technician.
To wire the hob, carefully place the unit, face downward
on a flat surface with the control area overhanging, to
avoid damage to the controls. Remove the screws
securingthe cover to the terminal box, remove the cover
andconnectthesupplycablevia the cable clamp (Fig.4),
to the terminals provided. The cable connecting the
electricitysupplytothis appliance must have conductors
of sufficiently high cross sectional area to prevent
overheating and degradation. Six square millimetres
(6mm2) is the recommended cross sectional area. The
cord should be routed away from potentially hot areas.
Fig.4
YouMUSTensurethatthecabinetisstableandlevel.
This appliance complies with EEC Directive number
76/889 and amendment 82/499 relating to the
suppression of radio and TV interference.
Rating Plate
The rating plate is situated on the underside of the unit
andgives the model and serial number of the appliance
(which should be quoted in any communi-cation). It is
advisable to make a note of these in the back of this
instruction book before the appliance is installed.
ATTENTION: Should a visible crack appear in the
ceramicglasstheequipment should be
switched off at the mains and a service
engineercalled.

9
HOW TO USE YOUR HOB
CONTINUOUSVARIABLEZONECONTROL COOKINGGUIDE
Operation very gentle 1-2 to keep food warm; to melt butter and chocolate
gentle 3-4 to prepare cream-xauces, stews and milk pudings or to fry eggs
slow 5-6 dried vegetables, frozen food, fruit, boiling water or milk
medium 7-8 boiled potatoes, fresh vegetables, pates, soups, broths, pancakes, fish
high 9-10 larger stews, meat roll, fish, omelettes, steaks
fast 11-12 steaks, escalopes and frying
Before using your hob always ensure that the surface of
thecooking areas and thesaucepans are clean anddry.
Never cook directly on heated areas as this may cause
damage and make more cleaning!
The hob control panel is on the left hand side of the hob.
It is important to be guided by any particular recommen-
dations given in the saucepan manufacturer's instruc-
tions regarding the use of heat setting to suit the type of
pan.Closefittinglids on the saucepans will ensure faster
results.
As the heat zone comes on, a "residual heat indicator"
light will illuminate in the panel at the left side of the
appliance. Its relative position in the panel represents
which cooking zone is hot. This indicator light will go out
whenthehobhascooleddown,afterthecontrol knob has
been reset to the zero position.
Hobs become very hot with use, and retain their heat for
a long period of time after use. You must therefore take
greatcare when using the appliance, supervise children
atALLtimesanddo NOT allow them to touch the surface
or be in the vicinity of the appliance until it has cooled
after use.
Place the saucepans with contents onto the cooking
area and turn the control knob to an appropriate setting.
The highest setting will allow the maximum amount of
heat to be transferred to the pan for initial fast boiling or
heating.
To select a setting for simmering after initial fast boiling
or heating or for slower cooking, turn to a lower number.
The numbers do not denote any set temperature, but
after using the hob a few times, no difficulty will be
experiencedinselectinganappropriate setting although
this will vary with the type and quantity of food, the size
and type of saucepan and whether or not the lid is used.
Remove any food spills on the hob as soon as possible
toprevent them from being burnedon. Please see notes
on the care and cleaning of your hob.
Spills from sugar solutions MUST be removed from the
hob before the syrup has set, otherwise damage to the
glass ceramic surface will occur.
For conventional ceramic and Tricity Bendix
HALOGEN HEAT hobs:
Allowall the heated areas to runon a medium setting for
a few minutes. Any smoking which occurs is quite
normalandifthe odour emitted during this initial burning
offis unpleasant, it may be necessary to open a window
ordoor for ventilation.
For ceramic hobs:
When the appliance has cooled, apply a thin coating of
CleanerConditionertotheceramicglasspanel.Thiswill
not only protect the surface, but also make it easier to
clean after use.
Fig. 5

10
COOKING EQUIPMENT
SAUCEPANS
Conventional Ceramic Hobs
Pans should have flat bases and be approximately the
same size as the cooking area.
The hob is fitted with a thermal limiter, which is a safety
device to prevent the ceramic glass overheating, larger
pans can be used - up to 225mm (9") base diameter on
anominal180mm(7")heatedarea-providingtheydo not
overlap the hob trims.
The base of the pans should be smooth. You must
ensure that any new pans are well scrubbed to remove
any rough edges or take off any deposits left from
manufacture.
Halogen Heated Hobs
Therecommendationsareasfortheconventionalceramic
hob, although it is preferable to use pans with non-
reflective bases. Smooth exterior enamel based pans,
which absorb heat, can also be used.
Specialist Pans
Pressure cookers, preserving pans, etc. should comply
with the recommendations for normal saucepans given
above.Traditionalroundbottomedwoksare not suitable
for use even with a stand, but woks with flat bases may
be used.
General Notes
Verythin,badlydentedanddistortedpans,particularly
with uneven bases should NOT be used.
Never place a utensil with a skirt (e.g.a bucket) on the
heatedarea.
Pansshouldnothaveroughbasesandshould be lifted
on and off the heated area not slid on, since this may
in time scratch the surface finnish of the hob.
* Donotuse large preserving pans or fish kettleacross
2 hotplates as damage may occur to the hob.
* Pans must NOT overlap the hob trims.
How To Use Your Hob
1. Before using your hob, always ensure the surface of
the cooking areas and the saucepans are clean and
dry. Never cook directly on heated areas as it may
cause damage and make more cleaning!
2. Placethesaucepans with contents onto the coo-king
area and turn the control knob to an appro-priate
setting. The highest setting will allow the maximum
amount of heat to be transferred to the pan for initial
fast boiling or heating, but is important to be guided
by any particular recommendations given in the
saucepanmanufacturer's instructions regarding the
useof heat setting tosuit the type ofpan. Close fitting
lids on the saucepans will ensure faster results.
3. To select a setting for simmering after initial fast
boiling or heating, or for slower cooking, turn to a
lowernumber. The numbers do notdenote any set
temperature, but after using the hob a few times, no
difficultywillbeexperiencedinselecting anappropriate
setting, although this will vary with the type and
quantity of food, the size and type of saucepan and
whether or not the lid is used.
4. Remove any food spills on the hob as soon as pos-
sible to prevent them from being burned on. Please
see notes on the care and cleaning of your hob. On
ceramic hobs, sugar solutions e.g. jam and syrups
must be wiped off the hob surface immediately to
avoidthe surface being damaged.
5. It is inadvisable to leave an empty pan on a heated
area.
6. Saucepans may be rested on unheated areas when
cooking is complete, prior to serving the food.
Deep Fat Frying
Forsafetypurposeswhendeepfatfrying,fillthepanonly
one-third full of fat or oil.
Do not cover the pan with a lid and do not leave the pan
unattended. In the unfortunate event of a fire, switch off
atthe mains supply and cover the panwith a lid or damp
cloth to assist in smothering the flames.
wrong wrong good

11
COOKING EQUIPMENT
Do not leave the fat or oil on the frying pan on the hob to
store it, in case the hob is inadvertantly switched on.
1. Preparing the food
Seal the food by coating with flour, egg and bread-
crumbs or batter. Do not use a basket with batter
coated food as they will stick.
2. Amount of oil
For safety purposes, fill the pan only one-third full
of fat or oil.
3. Testing the temperature of the oil
It is advisable to test the temperature of the oil with
a thermometer. Alternatively drop a small cube of
bread into the oil which should brown in just under
a minute if the oil is at 190° C/375°F.
4. Cooking the food
Lowerthefoodgentlyinto the oil. Do not add too much
food at once or the temperature of the oil will be
reduced and may result in soggy, greasy food. Turn
the food if necessary: doughnuts float to the surface
so will not brown on the upperside if not turned. Once
cooked, drain on absorbent paper, kitchen roll for
example.
5. Double frying of chips
Doublefryingwillensuregoodchips.Firstfrythechips
for a few minutes at 170°C/340°F to seal the outside.
Removethechipsfromtheoil.Increasethetemperature
of the oil to 190°C/375°F to finish cooking and brown
the chips.
Chips may be kept for several hours after the frying
before finishing off with the second frying.

12
Before carrying out the following instruction, make
sure that the appliance is DISCONNECTED from the
electricity supply.
Helpful Tips
Make sure the bottom of utensils and cooking areas
are clean and dry.
Select the correct heat settings and use saucepans
largeenough to accommodate andliquid to eliminate
boiloversand splattering.
If possible, wipe up food spills from adjacent heating
areas before using the areas for cooking.
Note:
Use recommended ceramic hob cleaners only.
Cleaning
To keep exterior trims and control panel in spotless
condition, wipe after each use with a warm soapy
cloth.
Wipe the control knobs with a damp cloth, that was
wrung out in hot, soapy water, then dry thoroughly.
Removeanyfoodspillsonthehobassoonaspossible
with a damp cloth.
Make sure that the hob is cool before applying any
cleaningmaterials.
Ceramic Hobs
Use Cleaner Conditioner daily. As it cleans, it leaves a
protectivecoatingofsilicone on the smooth surface, that
helps to prevent scratches and abrasions in which food
particles can collect. It also helps to prevent build-up of
mineral deposits and future cleaning is easier.
Apply a dab of cleaner in the centre of each heated
area to be cleaned. (For normal cleaning, start with
about5mlspoonful of cleaner, apply more if needed).
Dampenaclothandthenproceedtocleanthehob. To
remove more stubborn marks use a slightly dam-
penednon-stickpancleaner(e.g.Scotchbrite-Vileda).
Wipe off this application with another clean damp
cloth and dry thoroughly.
Any smearing or hazing on the surface can be remo-
ved with a lightly dampened cloth and then polished
with a soft dry cloth.
Note
If a wet paper towel is used to remove spills from a
warm cooking area, be careful to avoid steam burns.
Do not use a sponge or dishcloth. They leave a film of
water (which has added detergent) on heating areas,
which may turn brown and resemble dis-colouration,
next time the area is heated. If this happens, apply
CleanerConditioner to removeit.
MAINTENANCE AND CLEANING

13
How To Deal With Metal Marks
Metaldepositscan be identified as grey/brown marks on
theceramic surface and areusually caused by dragging
saucepans with aluminium bases, particu-larly when
new, across the ceramic surface.
Toavoidthese marks, protect the surface of thehobwith
Cleaner Conditioner and lift the saucepans across the
heated areas. Ensure that new aluminium based
saucepansarewell scrubbed on the base toremove any
rough edges and take off any deposits left from
manufacture.
The marks are easily removable, providing they are
cleaned off straight away using the recommended
cleaners, and are not allowed to burn onto the ceramic
surface for long periods.
About Discolouration
Discolouration occurs on the surface, not IN it.
By following proper care and cleaning recommen-
dations the surface will remain clean and bright.
Thecookingsurface should be cleaned thoroughly each
daytoremoveallvisablespills.CleanerCondi-tionerhas
been specially formulated, to use only as much as
necessary. If the Cleaner Conditioner is used too
generously,a heavy film may be left that will burn onand
discolourwhen the areas are heated. When this occurs,
lightly scrub the surface with a dampened non-stick pan
cleaner, this will help to loosen the excess Cleaner
Conditioner. Then wipe the surface with a dampened
cloth and polish with a soft dry cloth.
Important Notes
a) In the event of the hob being scratched, spills will
collect and appear as fine lines. These are not fully
removable but, can be minimised by the daily use of
Cleaner Conditioner. These scratches do not affect
thecookingperformance.
b) Spills from sugar solutions MUST be removed from
the hob before the syrup has set, otherwise damage
to the glass ceramic surface will occur.
c) Donotplacealuminium foil dishes on thehot sur-face
as these will cause damage to the hob.
d) Hob Brite Cleaner Conditioner is the current recom-
mended cleaner for use on the ceramic hob.
e) Cleaner Conditioner is for the ceramic hob only and
must NOT be used as a general all purpose cleaner.
MAINTENANCE AND CLEANING

14
PRESERVING
1. Donotuseapanthatoverlapstheperimeterofthehob
trim.
2. Toallowforafullrollingboil,thepanshouldbenomore
than one third full when all the ingredients have been
added. It is better to use two pans rather than overfill
one, or use half quantities.
3. Usefirmfruitorvegetablesandwash wellbeforeusing.
4. Preservingsugargivesclearjam,howevergranulated
sugar is cheaper and gives equally good flavour.
5. Crystallization may be caused if sugar is not comple-
tely dissolved before bringing jam to the boil. Over
boiling will affect the flavour, setting properties and
colour of the jam.
6. To test jam for setting:
If a jam thermometer is available, boil jam to 104°C.
Marmalade should be boiled to 106°C. If a thermo-
meter is not available, remove pan from heat, place
sample of jam on a cold dish and cool quickly (i.e. in
a freezer or frozen food storage compartment of a
refrigerator). When cold, it will crinkle and hold the
mark of a finger run through, if it is ready.
7. The scum should be removed as soon as possible
aftersetting,butmarmaladeshouldbeallowedtocool
before potting to prevent the peel rising.
8. Remove soilage from sugar solutions on ceramic
glass hobs before the syrup has set otherwise
subsequentdamage of the glass ceramic surface will
occur.

15
HELP US TO HELP YOU
Pleasedetermineyour type of enquiry writing or telepho-
ning:
1. SERVICE
In the event of your appliance requiring service Tricity
Bendix Limited have an arrangement with Electrolux
GroupService.
Before calling out an Engineer, please ensure you have
read the details under the heading "Before Calling a
Service Engineer" and have the model number and
purchase date to hand. The telephone number and
address for service is detailed on the list headed "Tricity
Bendix Service Centres".
PLEASE NOTE that all enquiries concerning service
should be addressed to your local Customer Service
Centre.
2. CUSTOMER RELATIONS DEPARTEMENT
FOR GENERAL ENQUIRIES concerning your Tricity
Bendix appliance, or futher information on Cookers,
Microwaves,RefrigerationorHomeLaundryequipment,
you are invited to contact our Customer Relations
Department.
We have fully trained Home Economists and Advisors
just a telephone call away who can provide product
informationandbrochures.
Do not hesitate to contact us by letter or telephone as
follows (or see Service Centres):
TRICITY BENDIX LTD.
99 Oakley Road
Luton
Bedfordshire LU4 9QQ
Tel.: [phone]

16
BEFORE CALLING A SERVICE ENGINEER
Westrongly recommend that you carry out the following
checks on your appliance before calling a Service
Engineer. It may be that the problem is a simple one,
which you can solve yourself without the expense of a
Service call. If our Service Engineer finds that the
problem is listed below you will be charged for the call
whether or not the appliance is under guarantee:
Problem - Solution:
The hob does not work
check that it is switched on at the control panel.
check that the cooker point fuse is working.
The hotplates are slow to boil:
check that the recommended saucepans are being
used (see instructions).
The hotplates simmer inadequately:
check that the recommended saucepans are being
used (see instructions).
The Ceramic glass is stained or discoloured:
check that you have followed all the recommended
steps for cleaning as given in the instructions.
GUARANTEE
This Guarantee is offered to you as an extra benefit
and does not affect your legal rights.
Tricity Bendix products are carefully designed, manu-
factured, tested and inspected and in consequence we
undertake to replace or repair any part found to be
defective in material or workmanship, within one year of
delivery to the original purchaser, free of charge.
TheCompanydoesnotaccept liability for defects arising
from neglect, misuse or accident.
There are certain conditions which may invalidate this
guarantee:
a) It is dependant upon the appliance being correctly
installedand used in accordance with the Company's
instructionsunder normal domestic conditions within
the United Kingdom or the Republic of Ireland.
b) Service under the guarantee must be carried out by a
TricityBendix service representative or authorised
agent.
c) The guarantee may be invalidated by unauthorised
repair or modification of the appliance.
Proof of the date of purchase will be required before
serviceunder guarantee is provided.
Addresses or telephone numbers for service requests
are detailed on "Tricity Bendix Service Centres".
We must point out that this guarantee does not
cover liability for loss of food or other contents.

17
Service centre Postcode areas Telephone no. Address
covered
ABERDEEN DD, IV, KW, AB, PH 0224-696569 8 Cornhill Arcade, Cornhill Drive,
AberdeenAB2 5UT
BELFAST BT 0232-746591 Unit C3, Edenderry Ind. Estate,
326 Crumlin Road, Belfast BT 14 7EE
BIRMINGHAM WR, DY, B, WV, 021-3587076 8Lammermoor Avenue, Great Barr,
TF, ST, WS, SY Birmingham B43 6ET
BRISTOL (BA, BS, SN, TA) 0272-211876 Waring House, Redcliffe Hill,
(TQ, EX, TR, PL) 0626-65909 Bristol BS1 6TB
CANVEY ISLAND RM, CM, SS, CO, IG 0268 694144 CanveyCentre
2-4Sandhurst,Kings Road,
CanveyIsland SS8OQY
CARDIFF CF, HR, LD, NP, SA 0222460131 GuardianIndustrial Estate,
ClydesmuirRoad
Tremorfa,CardiffCF22QS
GLASGOW DG, KA, ML, G, PA, 041 647 4381 20 Cunningham Road, ClydeEstate,
KY, EH, TD, FK Rutherglen, Glasgow G73 1PP
LEEDS S, DN, HU, YO, WF, 0532608511 64-66 Cross Gates Road,
HX, HD, LS, HG, BD Leeds LS15 7NN
LEICESTER LE, DE, CV, NG, 0533515131 10-12 Buckminster Road,
LN, PE, IP, NR Leicester LE3 9AR
LIVERPOOL CW, CH, LL, L, WA 051 254 1724 Unit 1, Honeys Green Lane,
West Derby, Liverpool L12 9JR
LONDON(North) E, EC, WC, N, NW 081-4433464 LondonNorthCentre
W, EN 2-4 Sandhurst, Kings Road, Canvey Island SS8 0QY
LONDON (South) SE, SM, CR, BR, SW 081-6589069 LondonSouthCentre
2-4 Sandhurst, Kings Road, Canvey Island SS8 0QY
LONDON (West) AL, CB, LU, MK, SG, 081-9659699 London West Centre
WD, HA, UB, TW 2-4 Sandhurst, Kings Road, Canvey Island SS8 0QY
NEWTON AYCLIFFE (CA, DL, DH, 0325-301400 PO Box 40 Preston Road,
NE, SR, TS) Aycliffe Industrial Estate,
(SK, M. BL. OL, BB, 0282-74621-4 Newton Aycliffe, Co. Durham DL5 6XL
OXFORD GL, HP, NN, OX, SL, RG 0993-704411 Suite 3, Windrush Court,
56 A High Street, Witney OX8 6BL
PORTSMOUTH BH, DT, PO, SO, 0705-667411 Limberline Road,Hilsea
Portsmouth PO3 5JJ
TONBRIDGE CT, DA, ME, TN, 0732-357 722 61-63 High Street,
BN, RH 0273-694341 TonbridgeTN91SD
TRICITY BENDIX SERVICE CENTRES

This handbook is accurate at the date of printing but will be superseded and should be disregarded if
specifications or appearance are changed in the interests of continued improvement.
TRICITY BENDIX
we'll do the homework
Tricity Bendix Limited, 99 Oakley Road, Luton Bedfordshire LU4 9QQ
09.1993 374 1039-01