6
Tricity Bendix Standard
Guarantee Conditions
We, Tricity Ben ix, un ertake that if, within 12 months
of the ate of the purchase, this Tricity Ben ix appliance
or any part thereof is prove to be efective by any reason
only of faulty workmanship or materials, we will, at our
option, repair or replace the same FREE OF ANY
CHARGE for labour, materials or carriage on con ition
that:
* The appliance has been correctly installe an use
only on the gas an electricity supply state on the
rating plate.
* The appliance has been use for normal omestic
purposes only, an in accor ance with the
manufacturer's instructions.
* The appliance has not been service , maintaine ,
repaire , taken apart or tampere with by any person
not authorise by us.
* All service work un er this guarantee must be
un ertaken by a Tricity Ben ix Service Force Centre.
* Any appliance or efective part replace shall
become the Company's property.
* This guarantee is in a ition to your statutory an
other legal rights.
Home visits are ma e between 8.30am and 5.30pm
Mon ay to Fri ay. Visit may be available outsi e these
hours, in which case a premium will be charge .
Exclusions
his guarantee does not cover:
* Damage or calls resulting from transportation,
improper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.
* Costs incurre for calls to put right an appliance
which is improperly installe or calls to appliance
outsi e the Unite King om.
* Appliances foun to be in use within a commercial
or similar environment, plus those which are the
subject of rental agreements.
* Pro ucts of Tricity Ben ix manufacture which are not
markete by Tricity Ben ix.
European Guarantee
If you shoul move to another country within Europe then
your guarantee moves with you to your new home
subject to the following qualifications:
* The guarantee starts from the ate you first
purchase your pro uct.
* The guarantee is for the same perio an to the same
extent for labour an parts as exist in the new country
of use for this bran or range of pro ucts.
* This guarantee relates to you an cannot be
transferre to another user.
* Your new home is within the European Community
(EC) or European Free Tra e Area.
* The pro uct is installe an use in accor ance with
our instructions an is only use omestically, i.e. a
normal househol
* The gas type an the gas supply pressure comply
with the specification given in the rating label
* The pro uct is installe taking into account
regulations in your new country.
Before you move, please contact your nearest Customer
Care centre, liste below, to give them etails of your
new home. They will then ensure that the local Service
Organisation is aware of your move an able to look after
you an your appliances.
France Senlis +33 (0)3 44 62 29 99
Germany Nürnberg +49 (0)911 323 2600
Italy Por enone +39 (0)1678 47053
Swe en Stockholm +46 (0)8 738 79 50
UK Slough +44 (0)1753 219898
G arantee Conditions
Service and Spare Parts
When you contact the Service Centre, they will nee the
following information:
1. Your name, a ress an post co e.
2. Your telephone number
3. Clear an concise etails of the fault
4. The mo el an the serial number (see rating label on
the back of this instruction booklet)
5. Date of purchase
If you require spare parts or an engineer contact your
local Service Force Centre by telephoning:
0870 5 929929
Your call will be route to the Service Centre covering
your post co e area. The a resses of Tricity Ben ix
Service Forces Centres are etaile on the following
pages.
CUSTOMER CARE
For general enquiries concerning your appliance, contact
our Customer Care Department by letter or telephone as
follows:
Customer Care Department
ricity Bendix
55-77 High Street
Slough
Berkshire, SL1 1DZ
Tel: 08705-950950*
* calls to this number may be recorded for training
purposes.