Tricity Bendix TBFF 37 User manual

2223 377-91
TBFF 37
FRIDGE-FREEZER
OPERATING AND INSTALLATION
INSTRUCTIONS
Tricity Bendix, Addington Way Luton, Bedfordshire LU4 9QQ
Consumer care telephone number……0 705 950950
©Electrolux plc 2006

2
IMPORTANT SAFETY INFORMATION
It is most important that this instruction book should be retained with the appliance or uture
re erence. Should the appliance be sold or trans erred to another owner, or should you move house and
leave the appliance, always ensure that the book is le t with the appliance in order that the new owner
can get to know the unctioning o the appliance and the relevant sa ety in ormation.
This in ormation has been provided in the interest o sa ety. You MUST read it care ully be ore installing
or using the appliance.
Installation
• This appliance is heavy. Care shoul be taken when
moving it.
• It is angerous to alter the specifications or attempt
to mo ify this pro uct in any way.
• Care must be taken to ensure that the appliance
oes not stan on the electrical supply cable.
Important: if the supply cable is amage , it must
be replace by a special cable available from your
local Service Force Centre.
• Any electrical work require to install this appliance
shoul be carrie out by a qualifie electrician or
competent person.
• Parts which heat up shoul not be expose .
Whenever possible, the back of the appliance
shoul be close to a wall but leaving the require
istance for ventilation as state in the installation
instructions.
• The appliance shoul be left for 2 hours after
installation before it is turne on, in or er to allow
the refrigerant to settle.
Child Sa ety
• Do not allow chil ren to tamper with the controls or
play with the pro uct.
• Keep all packaging well away from chil ren.
General Sa ety
• This appliance contains hydrocarbons in its
cooling unit; maintenance and recharging must
there ore only be carried out by authorized
technicians.
• Take utmost care when handling your appliance
so as not to cause any damages to the cooling
unit with consequent possible luid leakages.
•The appliance must not be located close to
cookers, radiators or boilers.
•Avoid prolonged exposure o the appliance to
direct sunlight.
•Do not use other electrical appliances (such as
ice cream makers) inside o re rigerating
appliances.
During Use
• This appliance is esigne for omestic use only,
specifically for the storage of e ible foo stuffs.
• Frozen foo must NOT be re-frozen once it has
thawe out.
• Do not place carbonate or fizzy rinks in the
freezer.
• Do not remove items from the freezer if your
han s are amp/wet, as this coul cause skin
abrasions or frost/freezer burns.
• Ice lollies can cause ‘frost/freezer burns’ if
consume straight from the freezer.
• Manufacturers’ storage recommen ations shoul
be strictly a here to. Refer to relevant
instructions.
• The cooling plate or refrigerate freezer shelves
in this appliance contain channels through which
the refrigerant passes. If these are puncture this
will cause substantial amage to the appliance
an result in foo loss. DO NOT USE SHARP
INSTRUMENTS to scrape off frost or ice. Un er
NO circumstances shoul soli ice be force off
the lining or shelves. Soli ice shoul be allowe
to thaw, when efrosting the appliance. See
Defrost Instructions.
Maintenance and Cleaning
• Switch off an unplug the appliance before
carrying out any cleaning or maintenance work.
Servicing
• This pro uct shoul be service by an authorise
engineer an only genuine spare parts shoul be
use .
• Un er no circumstances shoul you attempt to
repair the machine yourself. Repairs carrie out
by inexperience persons may cause injury or
serious malfunctioning. Refer to your local
Service Force Centre an always insist on
genuine spare parts.
At the end o the Appliance
Li e
• When isposing of your appliance, use an
authorise isposal site.
• Remove the plug an ensure that any locks or
catches are remove , to prevent young chil ren
being trappe insi e.
19
If the appliance is fixe to the si e of the kitchen unit,
simply slacken the screws in fixing brackets (D),
move the brackets as shown in the figure an re-
tighten the screws.
Then fit cover (E).
D
E
D734
After completion of the oor reversing operation,
check that the oor gasket a heres to the cabinet. If
the ambient temperature is col (i.e. in Winter), the
gasket may not fit perfectly to the cabinet. In that
case, wait for the natural fitting of the gasket or
accelerate this process by heating up the part
involve with a normal hair ryer on a low setting.
PR167/1
Hd
Hb
Fix cover (H ) on gui e (Hb) until it clips into place.

3
CONTENTS
Instructions or the User
Important Sa ety In ormation 2
Operation 4
Before use 4
Setting the temperature 4
The freezer compartment 4
Freezing fresh foo 4
Frozen foo storage 4
Thawing 5
Making ice cubes 5
Fresh foo refrigeration 5
Normal operating soun s 5
Dual purpose meat box 5
Movable shelves 6
Positioning the oor shelves 6
Hints and Tips 7
Maintenance and Cleaning 8
Internal cleaning 8
External cleaning 8
When the appliance is not in use 8
Changing the light bulb 8
Defrosting 8
Something Not Working 10
Service and Spare Parts 11
Customer Care 11
Guarantee Conditions 12
Instructions or the
Installer
Technical Speci ication 13
Installation 14
Positioning 14
Shelf hol ers 14
Electrical Connection 15
Door Reversal 16
Disposal o old Appliances
The symbol on the pro uct or on its packaging
in icates that this pro uct may not be treate as
househol waste. Instea it shall be han e over to
the applicable collection point for the recycling of
electrical an electronic equipment. By ensuring this
pro uct is ispose of correctly, you will help prevent
potential negative consequences for the environment
an human health, which coul otherwise be cause
by inappropriate waste han ling of this pro uct. For
more etaile information about recycling of this
pro uct, please contact your local city office, your
househol waste isposal service or the shop where
you purchase the pro uct.
18
Place gui e (Ha) on the insi e part of the furniture
oor, up an own as shown in the figure an mark
the position of external holes. After having rille
holes, fix the gui e with the screws supplie .
21mm
21mm
ca. 50 mm
90°
90°
ca. 50 mm
Fix cover (Hc) on gui e (Ha) until it clips into place
PR33
Hc
Ha
PR167
Ha
Hb
8mm
Open the appliance oor an the furniture oor at
90°. Insert the small square (Hb) into gui e (Ha).
Put together the appliance oor an the furniture
oor an mark the holes as in icate in the figure. .
PR168
Hb
Place the small square on the gui e again an fix it
with the screws supplie .
Shoul the lining up of the furniture oor be
necessary, use the clearance of slots.
At the en of operations, it is necessary to check if
the oor of the furniture closes properly.
Ha
8mm
K
Remove the brackets an mark a istance of 8 mm
from the outer e ge of the oor where the nail must
be fitte (K).

4
OPERATION
Be ore using
Remove all securing tapes. Wash insi e the
appliance with lukewarm water an bicarbonate of
so a (5 ml to 0.5 litre of water).
Do not use soap or detergent as the smell may
linger. Dry thoroughly.
Setting the temperature
The temperature insi e the refrigerator an the
freezer is regulate by a single thermostat with 6
temperature positions an an “OFF” (O) position.
Position 1 = minimum col ness
Position 6 = maximum col ness
Turn the thermostat ial to the require position.
The intermediate position is usually the most
suitable (3-4).
The thermostat setting can vary as the temperature
insi e the refrigeration compartment epen s on the
following factors:
– room temperature
– how often the oor is opene
– how much foo is store
– position of the appliance
Important
During prolonge perio s of abnormally hot weather,
if the thermostat is set on too high a number, the
cooling system may operate continuously an the
fri ge cooling plate may not efrost. Turning the knob
to a lower number will cause the automatic
efrosting to resume.
The reezer compartment
The four-star freezer compartment is suitable for
storage of commercially frozen foo an for freezing
fresh foo s.
Freezing resh ood
It is not necessary to a just the thermostat setting
when freezing fresh foo .
In any 24 hours you can freeze up to 4 kg. of fresh
foo .
Place foo to be frozen in the upper rawer of the
freezer as this is the col est part.
If large quantities of foo are to be store , remove all
rawers an baskets from the appliance an place
foo on cooling shelves.
Frozen ood storage
When first starting-up or after a perio of use, before
putting the pro ucts in the freezer compartment let
the appliance run for at least two hours on the
col est setting, then turn the thermostat knob to the
normal opertion position.
Do not excee the storage perio in icate by the
manufacturer.
Finally, o not open the oor frequently or leave it
open longer than is absolutely necessary.
Important
Do not put carbonate liqui s, (fizzy rinks etc.), in
the freezer compartment.
Ice Iollies, if consume imme iately after removal
from the freezer, can cause low temperature skin
burns.
Do not remove items from the freezer if your han s
are amp/wet, as this coul cause skin abrasions or
“frost/freezer burns”.
Pay careful attention not to excee loa limit
state on the si e of the upper section (where
applicable).
Caution
In the event of a power cut o not open the oor. The
foo in the freezer will not be affecte if the power
cut is short an if the freezer is full. Shoul the foo
begin to thaw, it must be consume quickly an must
not be re-frozen .
DEFROSTED COOKED FOOD MUST NOT BE RE-
FROZEN.
17
Fit the appliance in the niche by making sure that it
stan s against the interior surface of the unit on the
si e where the oor hinges of the appliances are
fitte . Insert the appliance until the upper strip butts
up against the unit (1) an make sure that the lower
hinge is in line with the surface of the unit (2).
D023
1
2
D724
Apply the sealing strip pushing it between the
refrigerator an the a jacent cabinet.
I
P
Fasten the appliance with 4 screws provi e in the
kit inclu e with the appliance.
(I = short) (P = long)
Apply covers (C-D) on joint cover lugs an into hinge
holes.
Snap vent grille (B) an hinge cover (E) into
position.
PR266
Ha Hb
Hc
Hd
Separate parts Ha, Hb, Hc, H as shown in the
figure.
B
E
C
D

5
Normal Operating Sounds
• You may hear faint gurgling or bubbling soun s
when the refrigerant is pumpe through the coils
or tubing at the rear, to the cooling
plate/evaporator or to the fixe freezer shelves.
• When the compressor is on, the refrigerant is
being pumpe roun , an you will hear a whirring
soun or pulsating noise from the compressor.
• A thermostat controls the compressor, an you
will hear a faint ’click’ when the thermostat cuts in
an out.
Making ice cubes
The appliance is provi e with one or more trays for
ice-cubes trays.
Fill the tray(s) 3/4 full to give the ice space to expan
an place them in the freezer compartment.
To release the ice cubes simply give the tray a slight
twist.
Do not use sharp or metallic instruments to remove
the trays from the freezer.
Fresh ood re rigeration
To obtain the best performance, o not store warm
foo or evaporating liqui s in the refrigerator; o
cover or wrap the foo , particularly if it has a strong
flavour.
Do not cover the shelves with any protective
material, such as paper, car boar or plastic, which
can obstruct the air circulation through them.
To help you use your refrigerator correctly, here are
some more useful hints:
Raw meat (beef, pork, lamb & poultry or chicken):
wrap in polythene bags an place on top of the sala
crispers.
Meat can only be stored sa ely in this way or
one or two days at the most.
Fruit & vegetables: these shoul be thoroughly
cleane an place in the bottom sala crispers.
Butter & cheese: these shoul be place in special
airtight containers or wrappe in aluminium foil or
polythene bags to exclu e as much air as possible.
Milk bottles: these shoul have a cap an shoul be
store in the bottle rack on the oor.
Dual purpose meat box
The meat box can also be use as a sala crisper.
The li is reversible an when storing meat the 10
mm gap allows the meat to breathe.
By reversing the li the box becomes airtight an can
be use as a sala crisper.
Thawing
Frozen foo , prior to being use , can be thawe in
the fri ge or at room temperature epen ing on the
time available. Small foo items may even be cooke
from frozen; in this case cooking will take longer.
Any frozen foo which is allowe to thaw acci entally
shoul either be eaten as soon as possible or thrown
away. Alternatively, if the foo is uncooke an has
not been completely efroste it can be cooke an
then refrozen.
Meat, fish an fruit shoul be thawe in the
refrigerator compartment an small pieces of meat
can even be cooke while still frozen, but you must
ensure that it is thoroughly cooke through.
Vegetables shoul be irectly immerse in boiling
water; rea y-cooke ishes can be place irectly in
the oven in their aluminium wrapping.
A microwave oven is particularly suitable for thawing
any type of frozen or eep-frozen foo : follow the
oven instructions, particularly regar ing the
placement of aluminium wrapping or containers in
the oven.
De rosted cooked ood must never be re rozen.
16
Instructions or totally built-in
appliances
Door reversal
Recess dimensions
Height (1) 1780 mm
Depth (2) 550 mm
Wi th (3) 560 mm
To ensure a equate ventilation, allow the clearances
shown in figure.
50 mm
min.
200 cm
2
200 cm
2
min.
D567
The appliance is supplied with the door
hinges on the right or on the le t. To
change the opening direction o the doors
proceed as ollows be ore installing the
appliance.
1. Gently lay the appliance on its back with the top
hel away from the floor by 5-8 cm (2-3 inches) of
packaging;
2. Unscrew the upper pin an remove the spacer.
3. Remove the upper oor.
4. Unscrew the mi le hinge an the brackets an
refit them on the opposite si e.
5. Refit the upper oor, the upper pin an the
spacer on the opposite si e.
6. Unscrew the lower pin an remove the spacer
an refit them on the opposite si e.
Furthermore, it is necessary that the cabinet has a
ventilation recess with the following imensions:
epth 50 mm
wi th 540 mm
PR01
540
50
B
TH

6
Movable shelves
The walls of the refrigerator have runners so that the
shelves can be positione as esire .
Positioning the door shelves
To permit storage of foo packages of various sizes,
the oor shelves can be a juste in height.To make
these a justments procee as follows:
Gra ually pull the shelf in the irection of the arrows
until it comes off, then reposition as require .
D040
15
Electrical connections
Any electrical work require to install this appliance
shoul be carrie out by a qualifie electrician or
competent person.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
The manu acturer declines any liability should
this sa ety measure not be observed.
If the plug that is fitte to your appliance is not
suitable for your socket outlet, it must be cut off an
the appropriate plug fitte .
Remove the fuse from the cut off plug.
The cut off plug shoul then be ispose of to
prevent the hazar of shocks in case it shoul be
plugge into a 13amp socket in another part of your
home.
Important
The wires in the mains lea are coloure in
accor ance with the following co e:
Green and Yellow - Earth
Blue - Neutral
Brown - Live
If you fit your own plug, the colours of the wires in
the mains lea of your appliance may not correspon
with the markings i entifying the terminals in your
plug, procee as follows:
Connect the Green an Yellow (earth) wire to the
terminal in the plug which is marke with the letter
«E» or the earth symbol or coloure green an
yellow.
Connect the blue (neutral) wire to the terminal in the
plug which is marke with the letter «N» or coloure
black.
Connect the brown (live) wire to the terminal in the
plug which is marke with the letter «L» or coloure
re .
The plug moul e onto the lea incorporates a fuse.
D207
GREEN & YELLOW 13 AMP. FUSE
BROWN
CORD CLAMP
BLUE
13 AMP
For replacement, use a 13amp BSI362 fuse. Only
ASTA or BSI approve fuses shoul be use .
The plug must not be use if the fuse cover/carrier is
lost. The cover/carrier is in icate by the coloure
insert at the base of the plug.
A replacement cover/carrier must be obtaine from
your local Service Force Centre.
This appliance complies with the E.E.C. Directive
No. 87/308 o 2.6.87 relative to radio inter erence
suppression.
This appliance complies with the following
E.E.C. Directives:
- 73/23 EEC o 19.2.73 (Low Voltage Directive)
an subsequent mo ifications;
- 89/336 EEC o 3.5.89 (Electromagnetic
Compatibility Directive) an subsequent
mo ifications.
Please ensure that when the appliance is
installed it is easily accessible or the engineer in
the event o a breakdown.

7
Food Storage
• To obtain the best results from your appliance,
neither hot foo s nor liqui s which may
evaporate, shoul be place in the lar er
compartment.
• Keep the time between buying chille foo an
placing it in your fri ge as short as possible.
• Do not push foo together too much, try to allow
air to circulate aroun each item.
• Do not store uncovere .foo .
• Remove suspect foo from your refrigerator an
clean, refer to ‘Maintenance an Cleaning’.
• Ensure that foo place in the freezer is ate
an labelle an use in ate or er to ensure
that foo is consume at its best.
• Avoi buying frozen foo if you cannot store it
straight away. The use of an insulate container is
a visable. When you arrive home place the frozen
foo in the freezer imme iately.
• The symbols on the rawers show ifferent types of
frozen goo s. The numbers in icate storage times in
months for the appropriate types of frozen goo s.
Whether the upper or lower value of the in icate
storage time is vali epen s on the quality of the
foo s an pre-treating before freezing.
Energy Saving Advice
• Do not install the cabinet close to sources of
heat, i.e. boiler or ra iator.
• Locate the appliance in a cool well ventilate
room an make sure that the air openings of the
cabinet are not obstructe .
• Avoi unnecessary frosting in the cabinet by
packing all foo stuffs into airtight packages
before placing them in the freezer.
• Always leave warm foo to cool own to room
temperature before placing in the fri ge or
freezer.
• Foo which is to be frozen (when cool) shoul be
place in the fri ge before being transferre to
the freezer.
• Thaw frozen foo in the fri ge. This will ensure
safer efrosting of foo s an re uce the work of
the refrigeration unit.
• Try to avoi keeping the oor open for long
perio s, or opening the oor too frequently as
warm air will enter the cabinet, an cause the
compressor to switch on unnecessarily often.
• Ensure there are no obstructions preventing the
oor from closing properly.
In the Event o a Power Failure
If there is a power failure uring the storage of frozen
foo s, keep the oor close . If the temperature within
your freezer shoul rise o not refreeze the foo
without checking it’s con ition.
The following gui elines shoul assist you.
Ice Cream:
Once thawe shoul be iscar e .
Fruit and Vegetables:
If soft shoul be cooke an use up.
Bread and Cakes:
Can be refrozen without anger.
Shell ish:
Shoul be refrigerate an use up quickly.
Cooked Dishes:
i.e. casseroles, shoul be refrigerate an use up.
Large Pieces o Meat:
Can be re-frozen provi ing there are ice crystals
remaining within them.
Small Joints:
Shoul be cooke an then re-frozen as cooke
ishes.
Chicken:
Shoul be cooke an re-frozen as a fresh ish.
HINTS AND TIPS
14
INSTALLATION
Positioning
This appliance shoul only be installe at a location
where the ambient temperature correspon s to the
climate classification in icate on the rating plate,
which is locate at the left on the insi e of the
appliance.
The following table shows which ambient
temperature is correct for each climate classification:
SN +10°C to + 32°C
N +16°C to + 32°C
ST +18°C to + 38°C
T +18°C to + 43°C
The appliance shoul be locate in a ry
atmosphere, out of irect sunlight an away from
continuous heat an extreme temperature, e.g. not
next to a boiler or ra iator, or in a very col room e.g.
an outhouse. If these temperatures are excee e i.e.
warmer or col er, then the appliance may not
operate correctly.
For buil ing-in an oor reversal instructions please
refer to the relevant instructions on the following
pages.
Warning
IF YOU ARE DISCARDING AN OLD APPLIANCE
THAT HAS A LOCK OR CATCH ON THE DOOR,
YOU MUST ENSURE THAT IT IS MADE
UNUSABLE TO PREVENT YOUNG CHILDREN
BEING TRAPPED INSIDE.
Depen ing upon the position which you choose for
your appliance, you may wish to reverse the way in
which the oor opens. To o this, refer to instructions
un er “Door reversal”.
Important
It must be possible to isconnect the appliance from
the mains power supply; the plug must therefore be
easily accessible after installation.
Shel holders
Your appliance is equippe with shelf retainers that
make it possible to secure the shelves uring
transportation.
To remove them procee as follows:
Raise the shelf from the back, push it in the irection
of the arrow until it is free an remove the retainers.
A
B

8
De rosting
Re rigerator
The refrigerator automatically efrosts every time the
compressor stops. The water is ischarge , via the
pipe, into a tray locate at the back of the appliance
above the compressor, where it evaporates.
Important
To avoi efrost water overflowing into the fri ge,
perio ically clean the water ischarge hole in the
centre of the V shape rip collector at the back of
the refrigerator compartment behin the fruit an
vegetable rawer. Use the efrost cleaner provi e
which you will fin alrea y inserte into the
ischarge hole.
D037
MAINTENANCE AND CLEANING
Before any maintenance or cleaning work is carrie
out, DISCONNECT the appliance from the
ELECTRICITY supply.
Internal cleaning
Clean the insi e an accessories with warm water
an bicarbonate of so a (5ml to 0.5 litre of water).
Rinse an ry thoroughly.
NEVER USE DETERGENTS, ABRASIVE
POWDERS, HIGHLY PERFUMED
CLEANING PRODUCTS OR WAX
POLISHES, TO CLEAN THE INTERIOR AS
THESE WILL DAMAGE THE SURFACE AND
LEAVE A STRONG ODOUR.
When the appliance is not in use
When the appliance is not in use for long perio s,
isconnect from the electricity supply, empty all
foo s an clean the appliance, leaving the oors ajar
to prevent unpleasant smells.
Changing the light bulb
Shoul the interior light fail to work, first switch off
the appliance an isconnect from the electricity
supply, then replace the bulb as follows;
Unscrew the light cover an then pull it outwar by
pressing as shown in the figure. Unscrew the bulb
an replace it with one of the same power (the
maximum power is shown on the light iffuser)
available from your nearest Service Force Centre.
Replace the light cover by sli ing it into its original
position an replacing the screw.
D411
External cleaning
Once or twice a year ust the con enser (black grill)
an the compressor at the back of the appliance,
with a brush or vacuum cleaner, see figure, as an
accumulation of ust will affect the performance of
the appliance an cause excessive electricity
consumption.
PR259
13
TECHNICAL SPECIFICATIONS
POWER SUPPLY VOLTAGE AND FREQUENCY 220-240 V / 50 Hz
TOTAL POWER ABSORBED 120 W
AVERAGE DAILY UNITS ELECTRICITY * 1.101 kWh
GROSS CAPACITY
Fri ge 214 l
Freezer 76 l
NET CAPACITY
Fri ge 210 l
Freezer 70 l
STAR RATING
* This figure is base on stan ar test results in accor ance with European Stan ar EN 153.
Actual consumption will epen on how the appliance is use an where it is locate .

9
Remember to wash the efrost cleaner in hot soapy
water at regular intervals. Dry throughly before
replacing.
Freezer
When the frost has reache a thickness of up to
4mm it can be remove using the ice scraper
provi e with the appliance. During this operation it
is not necessary to isconnect the appliance from
the mains an remove the foo . Never use metal
tools for this operation.
For complete efrosting (once or twice a year)
procee as follows:
- turn the thermostat control knob to the «OFF»
position (O) or isconnect the appliance from the
mains.
- Remove any foo from insi e the freezer an
fri ge, wrap it in several sheets of newspaper an
store in a cool/ ry place.
- Leave the oor open an insert the ice scraper
un er the channel in the centre of the lower part
of the appliance; place a low-si e container
beneath the scraper to collect the water.
- Clean an ry thoroughly.
- Replace the scraper in one of the rawers .
- Reconnect the appliance to the mains or reset
the thermostat control knob to a functioning
position.
- After letting the appliance run for a least half an
hour, replace the previously remove foo into
the compartment.
Important
When efrosting the freezer, the fri ge is also
controlle by the thermostat an will not be
operational uring this perio . A temperature rise of
the frozen foo packs, uring efrosting, may
shorten their safe storage life.
D068
12
GUARANTEE CONDITIONS
Standard guarantee conditions
We, Tricity Ben ix, un ertake that if within 12 months of the ate of the purchase this Tricity Ben ix appliance or
any part thereof is prove to be efective by reason only of faulty workmanship or materials, we will, at our
option repair or replace the same FREE OF CHARGE for labour, materials or carriage on con ition that:
The appliance has been correctly installe an use only on the electricity supply state on the rating plate.
The appliance has been use for normal omestic purposes only, an in accor ance with the manufacturer’s
instructions.
The appliance has not been service , maintaine , repaire , taken apart or tampere with by any person not
authorise by us.
All service work un er this guarantee must be un ertaken by a Tricity Ben ix Service Force Centre. Any
appliance or efective part replace shall become the Company’s property.
This guarantee is in a ition to your statutory an other legal rights.
Home visits are ma e between 8.30am and 5.30pm Mon ay to Fri ay. Visits may be available outsi e these
hours in which case a premium will be charge .
Exclusions
This guarantee does not cover:
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
Costs incurre for calls to put right an appliance which is improperly installe or calls to appliances outsi e the
European Community (EC) or European Free Tra e Area.
Appliances foun to be in use within a commercial environment, plus those which are subject to rental
agreements.
Pro ucts of Tricity Ben ix manufacture which are not markete by Tricity Ben ix.
European Guarantee
The standard one year guarantee is or the same period and the same extent or labour and parts as
exists in the new country o use or this brand or range o products.
Customer Care Centre:
Ireland Dublin 353-1-4090752
If you shoul move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
The guarantee starts from the ate you first purchase your pro uct.
The guarantee is for the same perio an to the same extent for labour an parts as exists in the new country of
use for this bran or range of pro ucts.
This guarantee relates to you an cannot be transferre to another user.
Your new home is within the European Community (EC) or European Free Tra e Area.
The pro uct is installe an use in accor ance with our instructions an is only use omestically, i.e. a
normal househol .
The pro uct is installe taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, liste below, to give them etails of your
new home. They will then ensure that the local Service Organisation is aware of your move an able to look
after you an your appliances.
France Senlis [phone]
Germany Nürnberg [phone]
Italy Por enone [phone]
Swe en Stockholm [phone]
UK Luton [phone]

10
SOMETHING NOT WORKING
Symptom
No power to the appliance
The light oes not come on
The temperature in the fri ge or freezer section is
too high
The freezer oor will not open
The compressor runs continously
Excessive frost an ice has built up
Noise
Water un er the sala bin
Solution
Check there is power at the socket.
Check there is not a power cut by checking the
househol lights.
Check the fuse has not blown.
Ensure that the bulb is correctly fitte .
Replace the bulb if it has blown.
Check the oor light switch is not jamme .
Check the thermostat control knob in the fri ge is
turne to the correct setting relative to ambient
con itions.
Check the ambient temperature is within the
appliance’s operating limits, please refer to the
installation section in this instruction book.
Relocate the appliance if necessary.
Has the oor just been opene ? If so leave for a few
minutes to allow the air pressure to equalise.
A just the thermostat control knob to give correct
temperature control. See “Setting the temperature”.
Check that the oors are close .
Large quantities of foo have recently been place in
the cabinet an /or oor is frequently opene .
Check that air ventilation is not obstructe .
Ensure the oors are not left open.
Check that nothing is preventing the oors from
closing.
Is the oor gasket intact an clean.
Refer to normal operating soun s.
Check the rain hole is not blocke . (see
Maintenance an Cleaning).
Important: If you call out an engineer to a fault liste below, or to repair a fault cause by incorrect use or
installation a charge will be ma e, even if the appliance is un er guarantee.
Be ore contacting your local Service Force Centre, check the following points:
If, after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers shoul ensure that the above checks have been ma e as the engineer will make a
charge if the fault is not a mechanical or electrical break own.
Please note that proof of purchase is require for any in-guarantee service calls.
11
CUSTOMER CARE DEPARTMENT
SERVICE AND SPARE PARTS
For general enquiries concerning your Tricity Ben ix appliance or for further information on Tricity Ben ix
pro ucts, please contact our Customer Care Department by letter or telephone as follows:-
Customer Care Department
Tricity Ben ix Major Appliances
A ington Way
Luton
Be for shire
LU4 9QQ
08705 950 950 *
* calls to this number may be recor e for training purposes.
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local
Tricity Ben ix Service Force Centre by telephoning:-
0870 5 929929
Your telephone call will be automatically route to the Service Force Centre covering your post co e area.
For the a ress of your local Service Force Centre an further information about Service Force, please visit the
website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have rea the etails un er the hea ing ‘Something Not
Working?
When you contact the Service Force Centre you will nee to give the following etails:
1. Your name, a ress an post co e
2. Your telephone number
3. Clear an concise etails of the fault
4. The mo el an serial number of the appliance (foun on the rating plate)
5. The purchase ate
For service in the Republic o Ireland contact
Tricity Ben ix
Long Mile Roa
Dublin 12
Telephone : [phone]
Please note that a valid purchase receipt or guarantee documentation is required or in-guarantee
service calls.