Tricity Bendix AW1002 W User manual

User
manual
Washing
Machine
AW1002 W
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Content
Safety information - - - - - - - - - - - - - - - - - - -3
Description of the appliance - - - - - - - - - - - -5
Detergent dispenser drawer - - - - - - - - - - - -5
Control panel and functions - - - - - - - - - - - -6
Programme table - - - - - - - - - - - - - - - - - - -7
Programme information - - - - - - - - - - - - - - -9
Washing Hints - - - - - - - - - - - - - - - - - - - - -10
Before the first use - - - - - - - - - - - - - - - - -12
Operating Sequence - - - - - - - - - - - - - - - -13
Care and cleaning - - - - - - - - - - - - - - - - - -16
Something not working - - - - - - - - - - - - - - 18
Technical data- - - - - - - - - - - - - - - - - - - - - 21
Consumption values - - - - - - - - - - - - - - - - 22
Installation instruction - - - - - - - - - - - - - - - 23
Environmental concerns - - - - - - - - - - - - - 27
Guarantee conditions - - - - - - - - - - - - - - - 28
European guarantee - - - - - - - - - - - - - - - - 29
Thank you for selecting our appliance
We wish you lots of enjoyment with your new appliance and we hope that you will consider our
brand again when purchasing household appliances.
Please read this user manual carefully and keep it throughout the product life cycle as a reference
document. The user manual should be passed on to any future owner of the appliance.
The following symbols are used in this manual:
Important information concerning your personal safety and information on how to avoid
damaging the appliance.
General information and tips
Environmental information
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Safety information
In the interest of your safety and to ensure
the correct use, before installing and first
using the appliance, read this user manual
carefully, including its hints and warnings.
To avoid unnecessary mistakes and
accidents, it is important to ensure that all
people using the appliance are thoroughly
familiar with its operation and safety
features. Save these instructions and make
sure that they remain with the appliance if it
is moved or sold, so that everyone using it
through its life will be properly informed on
appliance use and safety.
General safety
●It is dangerous to alter the specifications or
attempt to modify this product in any way.
●During high temperature wash programmes
the door glass may get hot. Do not touch it!
●Make sure that small pets do not climb into
the drum. To avoid this, please check into
the drum before using.
●Any objects such as coins, safety pins, nails,
screws, stones or any other hard, sharp
material can cause extensive damage and
must not be placed into the machine.
●Only use the advised quantities of fabric
softener and detergent. Damage to the fabric
can ensue if you over-fill. Refer to the
manufacturer’s recommendations of
quantities.
●Wash small items such as socks, laces,
washable belts etc in a washing bag or
pillow case as it is possible for such items to
slip down between the tub and the inner
drum.
●Do not use your washing machine to wash
articles with whalebones, material without
hems or torn material.
●Always unplug the appliance and turn off the
water supply after use, clean and
maintenance.
●Under no circumstances should you attempt
to repair the machine yourself. Repairs
carried out by inexperienced persons may
cause injury or serious malfunctioning.
Contact your local Service Centre. Always
insist on genuine spare parts.
Installation
●This appliance is heavy. Care should be
taken when moving it.
●When unpacking the appliance, check that it
is not damaged. If in doubt, do not use it and
contact the Service Centre.
●All packing and transit bolts must be
removed before use. Serious damage can
occur to the product and to property if this is
not adhered to. See relevant section in the
user manual.
●After having installed the appliance, check
that it is not standing on the inlet and drain
hose and the worktop is not pressing the
electrical supply cable.
●If the machine is situated on a carpeted floor,
please adjust the feet in order to allow air to
circulate freely
●Always be sure, that there is no water
leakage from hoses and their connections
after the installation.
●If the appliance is installed in a location
subject to frost, please read the «dangers of
freezing» chapter.
●Any plumbing work required to install this
appliance should be carried out by a
qualified plumber or competent person.
●Any electrical work required to install this
appliance should be carried out by a
qualified electrician or competent person.
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Use
●This appliance is designed for domestic use.
It must not be used for purposes other than
those for which it was designed.
●Only wash fabrics which are designed to be
machine washed. Follow the instructions on
each garment label.
●Do not overload the appliance. See the
relevant section in the user manual.
●Before washing, ensure that all pockets are
empty and buttons and zips are fastened.
Avoid washing frayed or torn articles and
treat stains such as paint, ink, rust, and
grass before washing. Underwired bras must
NOT be machine washed.
●Garments which have been in contact with
volatile petroleum products should not be
machine washed. If volatile cleaning fluids
are used, care should be taken to ensure
that the fluid is removed from the garment
before placing in the machine.
●Never pull the power supply cable to remove
the plug from the socket; always take hold of
the plug itself.
●Never use the washing machine if the power
supply cable, the control panel, the working
surface or the base are damaged so that the
inside of the washing machine is accessible.
Child safety
●This washing machine is not intended for
use by young children or infirm persons
without supervision.
●Young children should be supervised to
ensure that they do not play with the
appliance.
●The packaging components (e.g. plastic film,
polystyrene) can be dangerous to children -
danger of suffocation! Keep them out of
children’s reach
●Keep all detergents in a safe place out of
children’s reach.
●Make sure that children or pets do not climb
into the drum. To avoid this the machine
incorporates special feature.
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Description of the appliance
Detergent dispenser drawer
Control panel
Door opening handle
Drain pump
Adjustable feet
5
4
3
2
1
Detergent dispenser drawer
Prewash
Wash
Fabric Softener
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Control panel and functions
6
Programme selector dial and
On/Off switch
●The programme selector dial allows to select a
programme and/or to switch the machine on/off. It can be
turned either clockwise or anticlockwise. The light
Start/Pause starts to flash.
Programme selector temperature ●The programme selector temperature allows to select a
temperature of washing for each kind of clothes.
Spin reduction button
●Press the Spin button repeatedly to change the spin
speed, if you want your laundry to be spun at a speed
different from the one proposed by the washing machine
or to select the Night cycle and Rinse Hold. The relevant
light will light up.
Options button ●By means of the Options button, you can select only one
of the following option: Easy Iron or Super Quick.
Extra Rinse Button ●By means of this button, the machine performs some
additional rinses.
Programme progress display ●The different pilot lights illuminate depending on the
running programme phase.
Start/Pause button
●The Start/Pause button allows to start the selected
programme; the corresponding green pilot light stops
flashing.
●This button interrupts also a programme which is running,
the correspondig green pilot light starts to flash.
1
2
3
4
5
7
6
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Programme table
Max load for Cottons..................................5 kg
Max load for Synthetics..............................3 kg
Max load for Delicates ..............................3 kg
Cottons
95°
White cotton (heavy
soiled cotton items): e.g.
sheets, tablecloths,
household linen, towels.
Spin red.
Prewash,
Super Quick
Main wash at 95°C
3 rinses
Long spin
Cottons
60° Eco
White and fast
coloured cotton
(normally soiled cotton
items): sheets, household
linen, underwear,
Spin red.
Prewash
Main wash at 60°C
3 rinses
Long spin
Cottons
60° - 40°
Coloured cotton lightly
soiled, shirts, blouses,
towels, underwear.
Spin red.
Prewash,
Super Quick
Main wash at
60° - 40°C
3 rinses
Long spin
Cottons
40° Eco
Coloured cotton lightly
soiled, shirts, blouses,
underwear.
Spin red.
Prewash
Main wash at 40°
3 rinses
Long spin
Synthetics
50° - 40°
Synthetic or mixed
fabrics, underwear,
coloured garments, non-
shrink shirts, blouses.
Spin red.
Prewash,
Super Quick
Main wash at
50° - 40°
3 rinses
Short spin
Synthetics
Easy iron 40°
Synthetic or mixed
fabrics to be gentle
washed and spun.
Spin red.
Prewash
Main wash at 40°
4 rinses
Short spin
Delicates
40° - 30°
Delicate fabrics, for
example curtains.
Spin red.
Prewash,
Super Quick
Main wash at
40°-30°C
3 rinses
Short spin
Programme/
Temperature Type of laundry Options Description of programme
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Programme table
Max load for Wool/Handwash .............................. 2 kg
Max load for Mini 30‘.......................................... 2.5 kg
Max load for Silk ....................................................1 kg
Max load for Sport Shoes 40°............................1 pair
(2 pairs if they are small)
Max load for Sport 40° ..........................................3 kg
Programme/
Temperature Type of laundry Options Description of programme
Rinse
Separate rinse cycle for
hand washed items of
cotton fabric.
Spin red.
Extra rinse
3 rinses
Long spin
Mini 30’
30°
Short cycle for lightly
soiled fabrics
Main Wash at 30°C
2 rinses
Short spin
Drain
For emptying out the last
rinse water in
programmes with the
Rinse Hold or Night
Cycle option.
Draining of water
Spin Separate spin for
cottons. Spin red. Drain and long spin
Wool
40°
Programme for wool
«Pure new wool, non-
shrink, machine
washable» label.
Spin red.,
Main wash at 40°
3 rinses
Short spin
Handwash
30° - Cold
Special programme for
hand washing fabrics Spin red.,
Main wash at
30° - Cold
3 rinses
Short spin
Silk
30°
Silk items to be gentle
washed and spun.
Main wash at 30°C
2 rinses
Short spin
Sport
Shoes 40°
Short cycle for 1 pair of
sport shoes
(2 pairs if they are small)
Spin Red.
Prewash, Extra rinse
Main Wash at 40°C
3 rinses
Short spin
Sport 40° Programme for heavily
soiled synthetics items
Spin Red.,
Extra rinse
Prewash at 30°C
Main wash at 40°C
3 rinses
Short spin
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Programme information
Rinse
With this programme it is possible to rinse and spin cotton garments
which have been washed by hand.
The machine performs 3 rinses, followed by a final spin at maximum
speed.
The spin speed can be reduced by depressing Spin button.
Drain
For emptying out the water of the last rinse in programme with the
Rinse Hold option.
Turn first the programme selector dial to «Off», then select programme
Drain and depress the Start/Pause button.
Easy Iron
Selecting this programme the laundry is gently washed and spun to
avoid any creasing. In this way ironing is easier. Furthermore the
machine will perform additional rinses.
Spin
Separate spin for hand washed garments and after programmes with
Rinse Hold option. Before selecting this programme the selector
dial must be turned to «Off». You can choose the speed by means of
the relevant button to adapt it to the fabrics to be spun.
Sport 40°
This programme is suitable for washing heavily soiled sport items of
synthetic fabrics. The machine will add automatically a prewash phase
before the main wash to eliminate mud stains.
Note ! We recommend you not to put the detergent into the
compartment of the detergent drawer.
The spin speed is reduced to 900 rpm.
Sport shoes 40°
With this programme it is possible to wash one pair of sport shoes (or
2 pairs if they are small). The shoes would be gently washed and
spun. Washing temperature 40°C.
Note! Don't wash your sport shoes together with laundry.
Off = Cancelling To reset a programme and to switch off the machine turn the selector
dial to Off. Now can a new programme be selected.
Wool and
Handwash
Washing programme for machine washable wool as well as for hand
washable woollens and delicate fabrics with the «hand washing» care
symbol .
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Washing hints
Sorting the laundry
Follow the wash code symbols on each
garment label and the manufacturer’s washing
instructions. Sort the laundry as follows: whites,
coloureds, synthetics, delicates, woollens.
Temperatures
Before loading the laundry
Never wash whites and coloureds together.
Whites may lose their «whiteness» in the
wash.
New coloured items may run in the first wash;
they should therefore be washed separately
the first time.
Make sure that no metal objects are left in
the laundry (e.g. hair clips, safety pins,
pins). Button up pillowcases, close zip
fasteners, hooks and poppers. Tie any belts
or long tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special
detergent or detergent paste.
Treat curtains with special care. Remove hooks
or tie them up in a bag or net.
Maximum loads
Recommended loads are indicated in the
programme charts.
General rules:
Cotton, linen: drum full but not too tightly
packed;
Synthetics: drum no more than half full;
Delicate fabrics and woollens: drum no more
than one third full.
Washing a maximum load makes the most
efficient use of water and energy.
For heavily soiled laundry, reduce the load
size.
Laundry weights
The following weights are indicative:
Removing stains
Stubborn stains may not be removed by just
water and detergent. It is therefore advisable to
treat them prior to washing.
Blood: treat fresh stains with cold water. For
dried stains, soak overnight in water with a
special detergent then rub in the soap and
water.
90° or 95°
for normally soiled white cottons
and linen (e.g. tea cloths, towels,
tablecloths, sheets...)
50°/60°
for normally soiled, colour fast
garments (e.g. shirts, night
dresses, pyjamas....) in linen,
cotton or synthetic fibres and for
lightly soiled white cotton (e.g.
underwear).
30°-40°-Cold
for delicate items (e.g. net
curtains), mixed laundry including
synthetic fibres and woollens
bearing the label «pure new wool,
machine washable, non-shrink».
1200 gbathrobe
100 gnapkin
700 gquilt cover
500 gsheet
200 gpillow case
250 gtablecloth
200 gtowelling towel
100 gtea cloth
200 gnight dress
100 gladies’ briefs
600 gman’s work shirt
200 gman’s shirt
500 gman’s pyjamas
100 gblouse
100 gmen’s underpants
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Oil based paint: moisten with benzine stain
remover, lay the garment on a soft cloth and
dab the stain; treat several times.
Dried grease stains: moisten with turpentine,
lay the garment on a soft surface and dab the
stain with the fingertips and a cotton cloth.
Rust: oxalic acid dissolved in hot water or a
rust removing product used cold. Be careful
with rust stains which are not recent since the
cellulose structure will already have been
damaged and the fabric tends to hole.
Mould stains: treat with bleach, rinse well
(whites and fast coloureds only).
Grass: soap lightly and treat with bleach
(whites and fast coloureds only).
Ball point pen and glue: moisten with
acetone (*), lay the garment on a soft cloth and
dab the stain.
Lipstick: moisten with acetone as above, then
treat stains with methylated spirits. Remove
any residual marks from white fabrics with
bleach.
Red wine: soak in water and detergent, rinse
and treat with acetic or citric acid, then rinse.
Treat any residual marks with bleach.
Ink: depending on the type of ink, moisten the
fabric first with acetone (*), then with acetic
acid; treat any residual marks on white fabrics
with bleach and then rinse thoroughly.
Tar stains: first treat with stain remover,
methylated spirits or benzine, then rub with
detergent paste.
(*) do not use acetone on artificial silk.
Detergents and additives
Good washing results also depend on the
choice of detergent and use of the correct
quantities to avoid waste and protect the
environment. Although biodegradable,
detergents contain substances which, in large
quantities, can upset the delicate balance of
nature.
The choice of detergent will depend on the
type of fabric (delicates, woollens, cottons,
etc.), the colour, washing temperature and
degree of soiling.
All commonly available washing machine
detergents may be used in this appliance:
●powder detergents for all types of fabric,
●powder detergents for delicate fabrics (60°C
max) and woollens,
●liquid detergents, preferably for low
temperature wash programmes (60°C max)
for all types of fabric, or special for woollens
only.
The detergent and any additives must be
placed in the appropriate compartments of the
dispenser drawer before starting the wash
programme.
If using concentrated powder or liquid
detergents, a programme without prewash
must be selected.
The washing machine incorporates a
recirculation system which allows an optimal
use of the concentrated detergent.
Pour liquid detergent into the dispenser drawer
compartment marked just before starting
the programme.
Any fabric softener or starching additives must
be poured into the compartment marked
before starting the wash programme.
Follow the product manufacturer’s
recommendations on quantities to use and do
not exceed the «MAX» mark in the
detergent dispenser drawer.
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Quantity of detergent to be used
The type and quantity of detergent will depend
on the type of fabric, load size, degree of
soiling and hardness of the water used.
Water hardness is classified in so-called
«degrees» of hardness. Information on
hardness of the water in your area can be
obtained from the relevant water supply
company, or from your local authority.
Follow the product manufacturers’ instructions
on quantities to use.
Use less detergent if:
●you are washing a small load,
●the laundry is lightly soiled,
●large amounts of foam form during washing.
Degrees of water hardness
Level
Degrees
German
°dH
French
°T.H.
Characteristic
1 0-7 0-15soft
2 8-14 16-25medium
3 15-21 26-37hard
4> 21 > 37very hard
Before the first use
WARNING!
Ensure that the electrical and water
connections comply with the installation
instructions.
IMPORTANT!
Remove the polystyrene block and any
material from the drum.
IMPORTANT!
Pour 2 litres of water into the main wash
compartment of the detergent drawer in
order to activate the ECO valve. Then run a
cotton cycle at 95°C, without any laundry in the
machine, to remove any manufacturing residue
from the drum and tub. Pour 1/2 a measure of
detergent into the dispenser drawer and start
the machine.
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Operating sequence
1. Load the laundry
Open the door by
carefully pulling the
door handle outwards.
Place the laundry in the
drum, one item at a
time, shaking them out
as much as possible. Close the door.
2. Measure out the detergent and the fabric
softener
Pull out the dispenser drawer until it stops.
Measure out the amount of detergent required,
pour it into the main wash compartment
and, if you wish to carry out a programme with
the prewash phase, pour it into the
compartment marked .
If required, pour fabric softener into the
compartment marked (the amount used must
not exceed the «MAX» mark in the drawer).
Close the drawer gently.
3. Select the required programme
The selector dial is
divided into following
sections:
●Cottons,
●Synthetics,
●Delicates,
●Special
The green Start/Pause light starts to flash.
The selector dial can be turned either
clockwise or anticlockwise.
Position «Off» to Reset programme/Switching
OFF of the machine.
At the end of the programme the selector
dial must be turned to position «Off», to
switch the machine off.
IMPORTANT!
If you turn the programme selector dial to
another programme when the machine is
working, the red Start/Pause pilot light will
flash 3 times to indicate a wrong selection. The
machine will not perform the new selected
programme.
4. Select the spin speed or Rinse Hold
option
Press the Spin button
repeatedly to change
the spin speed, if you
want your laundry to
be spun at a speed
different from the one
proposed by the
appliance.
The relevant light will light up.
Maximum speeds are:
●Cottons: 1000 rpm.
●Synthetics, Wool, Handwash, Sport Shoes
40° and Sport 40°: 900 rpm
●Delicates, Mini 30’ and Silk: 700 rpm;
Rinse Hold : by selecting this option the
water of the last rinse is not emptied out to
prevent the fabrics from creasing. When the
programme has finished the pilot lights «Door»
and «End» are alight, the Start/Pause and
«Wash» lights are off and the door is locked to
indicate that the water must be emptied out.
To empty out the water:
1.turn the programme selector dial to «Off»
2.select the Drain or Spin programme
3.reduce the spin speed if needed, by means of
the relevant button
4.depress Start/Pause button
5. at the end of programme, only the pilot lights
End comes on.
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Operating sequence
5. Select Prewash, Intensive, Super Quick
option
Press the «Options»
button repeatedly, to
select only one of the
available options. The
relevant light will light
up.
Prewash: select this option if you wish your
laundry to be prewashed at 30°C before the
main wash (not available for Wool, Handwash,
Mini 30’ and Silk). The prewash ends with a short
spin in programmes for cotton and synthetic
fabrics, and Sport 40°, whereas in the
programmes for delicate fabrics and Sport 40°
Shoes the water is only drained.
Intensive: this option can be selected for heavily
soiled laundry: the washing intensity will be
increased and the washing time will be
prolonged by few minutes depending on the
selected type of fabric.
This option can be selected with all cottons,
Synthetics and Delicates programmes, except
for Eco and Easy Iron programmes.
Super Quick: a very short cycle for slightly
soiled items that have been used or worn for a
short time.
This option is not available with the Wool,
Handwash, Mini 30’, Silk, Sport Shoes 40°, Easy
Iron, Sport 40° and Eco programmes.
The max. load recommended for cotton: is 3 kg
and for synthetic and delicate is 1.5 kg.
IMPORTANT!
If an option is chosen that is not allowed with the
selected programme, the red pilot light of the
Start/Pause button will flash 3 times.
The washing time will be reduced according to
the type of fabric and the selected temperature.
6. Select the Extra Rinse option
This button can be
selected with all
programmes except the
Mini 30’, Silk, Wool and
Hand wash
programmes. The
machine performs some
additional rinses.
This option is recommended for people who are
allergic to detergents, and in areas where the
water is very soft.
7. Select the Start/Pause
To start the selected programme, press the
Start/Pause button; the corresponding green pilot
light stops flashing.
The «Wash» and
«Door» lights are alight
to indicate that the
appliance starts
operating and the door
is locked.
To interrupt a programme which is running,
depress the Start/Pause button: the
corresponding green pilot light starts to flash.
To restart the programme from the point at
which it was interrupted, press the Start/Pause
button again.
If you have chosen a delayed start, the machine
will begin the countdown.
IMPORTANT!
If an incorrect option is selected, the red pilot
light of the Start/ Pause button flashes for 3
times.
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Operating sequence
Altering an option or a running programme
It is possible to change any option before the
programme carries it out. Before you make any
change, you must pause the washing machine
by pressing the Start/Pause button.
Changing a running programme is possible
only by resetting it. Turn the programme
selector dial to Off and then to the new
programme position. The washing water in the
tub will not emptied out. Start the new
programme by depressing the Start/Pause
button again.
Interrupting a programme
Depress the Start/Pause button to interrupt a
programme which is running, the
corresponding light starts to flash. Depress the
button again to restart the programme.
Cancelling a programme
Turn the selector dial to Off to cancel a
programme which is running. Now you can
select a new programme.
Opening the door after the programme has
started
First set the machine to pause by pressing the
Start/Pause button.
If the «Door» light flashes and after 2 minutes
goes off, the door can be opened.
If the «Door» light does not flash, this means
that the machine is already heating, that the
water level is above the bottom edge of the
door or that the drum is turning.
In this case the door can not be opened.
If you cannot open the door but you need to
open it you have to switch the machine off by
turning the selector dial to «Off».
After about 2 minutes the door can be opened
(pay attention to the water level and
temperature!).
At the end of the programme
The machine stops automatically. The
Start/Pause and «wash» lights go off and the
«end» phase light illuminates. The door can be
opened (the Door light is off).
If the «Rinse Hold» option has been selected,
the «end» and «door» lights illuminates but the
door remains locked to indicate that the water
must be emptied out before opening the door.
To empty out the water please read the steps
on the Rinse Hold option paragraph.
Turn the programme selector dial to «Off» to
switch the machine off. Remove the laundry
from the drum and carefully check that the
drum is empty.
If you do not intend to carry out another wash,
close the water tap. Leave the door open to
prevent the formation of mildew and
unpleasant smells.
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IMPORTANT!
You must DISCONNECT the appliance from
the electricity supply, before you can carry out
any cleaning or maintenance work.
Descaling
The water we use normally contains lime. It is
a good idea to periodically use a water
softening powder in the machine. Do this
separately from any laundry washing, and
according to the softening powder
manufacturer's instructions. This will help to
prevent the formation of lime deposits.
Maintenance Wash
With the use of low temperature washes it is
possible to get a build up of residues inside the
drum.
We recommend that a maintenance wash be
performed on a regular basis.
To run a maintenance wash:
●The drum should be empty of laundry.
●Select the hottest cotton wash programme.
●Use a normal measure of detergent, must be
a powder with biological properties.
External cleaning
Clean the exterior cabinet of the appliance with
soap and water only, and then dry thoroughly.
Cleaning the dispenser drawer
The washing powder and additive dispenser
drawer should be cleaned regularly.
To aid cleaning, the top part of the additive
compartment should be removed.
Remove the drawer by pressing the catch
downwards and by pulling it out. Flush it out
under a tap, to remove any traces of
accumulated powder.
Cleaning the drawer recess
Having removed the
drawer, use a small
brush to clean the
recess, ensuring that all
washing powder
residue is removed from
the upper and lower
part of the recess.
Replace the drawer and run the rinse
programme without any clothes in the drum.
Cleaning the pump
The pump should be inspected if
●the machine does not empty and/or spin
●the machine makes an unusual noise during
draining due to objects such as safety pins,
coins etc. blocking the pump.
Proceed as follows:
●Disconnect the appliance.
●If necessary wait until the water has cooled
down.
●Open the pump door.
●Place a containfer
close to the pump to
collect any spillage.
●Pull out the emergency
emptying hose, place it
in the container and
remove its cap.
●When no more water comes out, unscrew the
pump cover and remove it. Always keep a
rag nearby to dry up spillage of water when
removing the cover.
Care and cleaning
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●Remove any objects from the pump impeller
by rotating it.
●Put the cap back on the emergency emptying
hose and place the latter back in its seat.
●Screw the pump cover
fully in.
●Close the pump door.
IMPORTANT!
When the appliance is in use and depending
on the programme selected there can be hot
water in the pump.
Never remove the pump cover during a wash
cycle, always wait until the appliance has
finished the cycle, and is empty. When
replacing the cover, ensure it is securely
retightened so as to stop leaks and young
children being able to remove it.
Cleaning the water inlet filter
If your water is very hard or contains traces of
lime deposit, the water inlet filter may become
clogged.
It is therefore a good idea to clean it from time
to time.
Turn off the water tap.
Unscrew the water inlet
hose. Clean the filter
using a hard bristle
brush. Tighten up the
inlet hose.
The dangers of freezing
If the machine is exposed to temperatures
below 0°C, certain precautions should be
taken.
●Turn off the water tap.
●Unscrew the inlet hose.
●Place the end of the emergency emptying
hose and that of the inlet hose in a bowl
placed on the floor and let water drain out.
●Screw the water inlet hose back on and
reposition the emergency emptying hose
after having put the cap on again.
●When you intend to start the machine up
again, make sure that the room temperature
is above 0°C.
IMPORTANT!
Every time you drain the water through the
emergency emptying hose you must pour 2
litres of water into the main wash compartment
of the detergent drawer and then run the drain
programme. This will activate the ECO VALVE
device avoiding that part of the detergent
remains unused at next washing.
Emergency emptying out
If the water is not discharged, proceed as
follows to empty out the machine:
●pull out the plug from the power socket;
●close the water tap;
●if necessary, wait until the water has cooled
down;
●open the pump door;
●place a bowl on the floor and place the end
of the emergency emptying hose into the
bowl. Remove its cap. The water should
drain by gravity into the bowl. When the bowl
is full, put the cap back on the hose. Empty
the bowl. Repeat the procedure until water
stops flowing out;
●clean the pump if necessary as previously
described;
●replace the emergency emptying hose in its
seat after having plugged it;
●screw the pump cover again and close the
door.
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Malfunction Possible Cause / Solution
The washing machine does not start:
The door has not been closed. (Red Start/Pause
pilot light flashes)
• Close firmly the door.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The selector dial is not correctly positioned and the
Start/Pause button has not been depressed.
• Please turn the selector dial and press the
Start/Pause button again.
The machine does not fill:
The water tap is closed. (Red Start/Pause pilot light
flashes)
• Open the water tap.
The inlet hose is squashed or kinked.
(Red Start/Pause pilot light flashes)
• Check the inlet hose connection.
The filter in the inlet hose is blocked.
(Red Start/Pause pilot light flashes)
• Clean the water inlet hose filter.
The door is not properly closed.
(Red Start/Pause pilot light flashes)
• Close firmly the door.
Something not working
IMPORTANT!
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily
without calling out an engineer. Before contacting your local Service Centre, please carry out the
checks listed below.
During machine operation it is possible that the red Start/Pause pilot light flashes to indicate that
the machine is not working.
Once the problem has been eliminated, press the Start/Pause button to restart the programme. If
after all checks, the problem persists, contact your local Service Centre.
The machine fills then empties
immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage»
section.
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Malfunction Possible Cause / Solution
The machine does not empty and/or
does not spin:
The drain hose is squashed or kinked.
(Red Start/ Pause pilot light flashes)
• Check the drain hose connection.
The drain pump is clogged.
(Red Start/Pause pilot light flashes)
• Clean the drain pump.
The option has been selected.
• Select the Drain or Spin programmes
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The inlet hose is damaged.
• Change it with a new one.
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
• Put the cap back on the emergency emptying and
place the latter back in its seat.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
• Check if you have selected the correct
temperature.
Excessive laundry load.
• Introduce into the drum less laundry.
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The machine vibrates or is noisy:
The transit bolts and packing have not been
removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted.
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Malfunction Possible Cause / Solution
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait about 2 minute.
There is water in the drum.
• Select drain or spin programme to empty out the
water.
Spinning starts late or the machine
does not spin:
The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rotation
of the drum. This may happen several times before
the unbalance disappears and normal spinning can
resume. If, after 10 minutes, the laundry is still not
evenly distributed in the drum, the machine will not
spin. In this case, redistribute the load manually and
select the spin programme.
●Redistribute the laundry.
The machine makes an unusual noise
The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of
the machine.
No water is visible in the drum
Machines based on modern technology operate very
economically using very little water without affecting
performance.
If you are unable to identify or solve the
problem, contact our service centre.
Before telephoning, make a note of the model,
serial number and purchase date of your
machine: the Service Centre will require this
information.
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
Mod..........
Prod.No.........
Ser.No..........
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