Triple Green PRODUCTS Compac Boiler Series Supplement

Compac Boiler Series
TGC300
1
Installation and Operating
Instructions Manual
TGC300 Indoor Chip
Burning Hydronic Heater
Manual Part # TGC300
Effective: October 14, 2020

Compac Boiler Series
TGC300
1
Table of Contents
Section Page
Table of Contents 1
1. Preface 2
2. Introduction 3
3. Safety 4
3.1 General Safety 4
3.2 Operation and Maintenance Safety 5
3.3 Safety Alert Symbol 7
3.4 Safety Signs - Signal words 8
3.5 Safety Signs - Locations and Decals 9
4. Components Summary 10
4.1 Exterior Components 10
4.2 Front, Inside Components 11
4.3 Interior Components Heater 12
4.4 Interior Components Chip Bin 13
4.5 Back Fire chamber 14
5. Installation 15
5.1 Handling 15
5.2 Indoor Installation Notes, Clearances and Chimney 16
5.3 Electrical Connections 17
5.4 Plumbing Connections 18
5.5 Water Fill and Corrosion Protection 21
5.6 Optional - Water Fill Frost Protection 21
5.7 Additional Installation Requirements for Canadian Installations 22
6. Operation 23
6.1 Controls and Settings 23
6.2 Recommended Wood Fuels 25
6.3 Starting and Maintaining a Fire 27
6.4 Information on creosote and cleaning: 28
6.5 Operational Trouble Shooting 29
6.6 Additional Operation Requirements for Canadian Standards 29

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Table of Contents
Section Page
6.7 Additional Instructions for Canadian Requirements for add-on boilers 30
6.8 Power Failure and controls testing (simulate power failure event). 30
7. Maintenance 31
7.1 Water Level 31
7.2 Ash Removal and Reaction Chamber Cleaning 32
7.3 Nozzle Inspection 33
7.4 Refractory Inspection and Replacement 34
7.5 Door Seals Inspection and Replacement 34
7.6 Burn head Inspection and Replacement 35
7.7 Plumbing Inspection 35
7.8 Off Season (Preparing Heater for Summer Shut Down) 36
7.9 Electrical Schematic 37
8. Specifications 41
8.1 Wood Heater Compliance Status 41
8.2 Efficiency and Emissions 42
9. Warranty 43
9.1 Warranty Statement 44
9.2 Warranty Exclusions and Limitations 45
1. Preface
Thank you for purchasing a Triple Green Products TGC300 Indoor Chip Burning Hydronic Heater.
This heater has been tested and approved by the Canadian Standard Association and Underwriter
Laboratories .
This manual has been prepared for the owner and operators of TGC300 Indoor Chip Burning
Hydronic Heater. Its purpose, aside from heater operation, is to promote safety through the use of
accepted correct operating and maintenance procedures. Completely read the entire safety section
before installing, operating or servicing the heater. To obtain maximum life and efficiency from your
heater, read this manual thoroughly and follow instructions carefully.
We also recommend that you consult and comply with your local electrical, plumbing and fire codes,
which supersede instructions in this manual.
This heater may only be installed by qualified personnel.
For more information regarding the installation, operation and maintenance of this heater, please
contact Triple Green Products or your dealer.

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2. Introduction
Congratulations on your purchase of the Triple Green Products TGC300 Indoor Chip Burning
Hydronic Heater. Your heater was manufactured in Canada, by Triple Green Products. Refer to the
Installation and Operating Instructions Manual for all aspects regarding the safe and efficient use of
your Indoor Hydronic Heater.
This heater is designed to provide years of service and to provide comfort heating all year round.
Indoor hydronic heaters are commonly used for heating homes, shops, barns, pools and domestic
hot water. Operating on environmentally friendly wood chip or pellet fuel, it is highly efficient and
safe to operate any time of year.
This heater uses electronic automation to run on a continuous basis. The large bin holds enough
wood chip fuel for several days of continuous operation. Automatic controls to maintain the output
water temperature by controlling the wood chip combustion speed. The water from the heater is
plumbed to each individual heating demand that you may have. Typically, each demand has a
temperature control system that regulates the heat output for that demand. Details on different
types of heating demands are discussed in this manual.
The access doors and heat exchangers are built of heavy gage material to provide a long service
life. The heat exchanger tubes are easily cleaned using the hand operated cleaning lever. There is
no need to open up the heater and use manual brushing.
The Table of Contents on Page 1 will help you navigate this manual. Please keep this manual for
future reference. Please ensure that you and anyone else who is installing, operating or maintaining
this heater has read and understood the Installation and Operating Instructions Manual.
For assistance if items in this publication are not understood, please contact :
Phone: [phone]
Toll Free: 1-855-373-2378
E-Mail: [email protected]
Triple Green Products
Box 119 RR1
Morris, MB Canada R0G1K0

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TGC300
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3. Safety
3.1 General Safety
1. Read and understand the entire installation and operators manual before
attempting installation or operation.
2. Read and understand the warnings posted on the heater and in this manual.
Failure to comply with all of these warnings may cause serious injury.
3. Safety signs on this heater are placed to inform operators on the hazards and to promote safe
operation. Important: If Safety Signs have been damaged, removed, become illegible or
parts replaced without Safety Signs, new signs must be applied. New Safety Signs are
available from Triple Green Products.
4. Have a fire extinguisher available for use should the need arise and know how to use it.
Fire Extinguisher: The fire extinguisher must be a dry chemical type (ABC
type). Check extinguisher charge pressure condition regularly, replace or
recharge as required.
1. Keep children away.
2. Make access to your heater child proof with fences and/or padlocks (not
provided).
3. This heater is designed and intended for use by properly trained and
experienced personnel only.
4. If you are not familiar with the proper and safe operation of this heater, do not use until proper
training and knowledge have been obtained.
5. Do not use this heater for purposes other than its intended use. Intended uses are discussed in
this manual. If you are unsure please contact Triple Green Products (page 5).
6. Do not operate this heater while tired or under the influence of drugs or alcohol.
7. Make certain heater and metal pipe connections are properly grounded.
8. Keep coverings and insulation in place at all times when the heater is in use. If removed for
maintenance purposes replace the coverings and insulation prior to resuming operation.
9. Provide for adequate space surrounding the heater for operation and maintenance.
10. Do not store combustibles materials near the heater. Maintain clearance to combustibles as
specified in this manual.
11. Do not store combustible liquids such a fuel or oils within 50 feet of this heater.
12. Do not tamper with or modify with the mechanical attributes or electronic controls of this heater.
Changes or modifications void the warranty and may lead to potentially unsafe operation.
13. ‘‘This wood chip heater has a manufacturer-set minimum low burn rate that must not be altered.
It is against federal regulations to alter this setting or otherwise operate this wood chip heater in
a manner inconsistent with operating instructions in this manual.’’

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3.2 Operation and Maintenance Safety
1. Do not operate the heater if the temperature control system are not functioning.
2. If water level is low, only add water to the heater when conditions are safe to do so and the
heater water temperature is below 200 degrees F.
3. Do not perform heater maintenance until water temperature is below 100 degrees F.
4. Turn off power during maintenance.
5. Do not burn materials in this heater other than wood chips and pelletized wood. Processed or
treated woods such as plywood, particle board, oriented strand board, laminates and pressure
treated lumber contain chemical compounds that are harmful to the heater and environment.
6. Do not use chemicals or fluids to start the fire. Use only solid fuel kindling such as paper and
finely cut wood.
7. Liquid fuels are prohibited. Adding liquid fuel or oils to this heater is dangerous and can lead to
serious injury and/or damage the heater.
8. During operation do not leave burn head door or upper inspection door open or unlatched.
9. Always open the burn head or inspection door slowly. Opening either door quickly can cause a
rush of air into the heater resulting in flames exiting the burn head through the door. This is
dangerous and can lead to serious burn injuries.
10. Always use caution when opening the burn head or upper inspection door during operation.
The method is to open the door about 1 inch and wait 5 seconds before opening the door
completely.
11. Do not touch uninsulated parts of the heater during operation. Use caution when accessing the
heater through the exterior doors. Some components are very hot and may cause serious skin
burns. Skin burns can be avoided, use heat protective gloves when loading or maintaining the
heater.
12. Store ashes in a tightly covered metal container designed for this purpose. Store ash container
away from combustibles.
13. Do not dispose of ashes until allowed to cool and no embers are present. Check local bylaws
for ash disposal guidelines.
14. Do Not Burn Garbage, Gasoline, Naphtha, Engine Oil, or Other Inappropriate Materials.
15. Do not burn materials other than wood chips and pelletized wood. This heater is not an
incinerator and is not designed to burn garbage.
16. Do not manually add chips during power failure. Only operate when circulation pumps are
working to remove heat from the unit.
17. Do not tamper with or modify with the mechanical attributes or electronic controls of this heater.
Changes or modifications void the warranty and may lead to potentially unsafe operation.
18. Install smoke and carbon monoxide (CO) detectors if unit is to be running in a building or

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enclosure. This heater produces smoke and carbon monoxide emissions.
19. Install carbon monoxide monitors for areas that are expected to generate CO, e.g., heater
fueling areas, fuel bulk storage areas, sheds containing hydronic heaters.
20. ‘‘This wood chip heater has a manufacturer-set minimum low burn rate that must not be
altered. It is against federal regulations to alter this setting or otherwise operate this wood
heater in a manner inconsistent with operating instructions in this manual.’’

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3.3 Safety Alert Symbol
This Safety Alert symbol means:
Attention!
Become alert!
Your Safety is Involved!
3.4 Safety Signs - Signal Words
Familiarize yourself with the following safety notices used in this manual:
DANGER: (White letters on Red background)
Indicates an imminently hazardous situation that, if not
avoided, will result in death or serious injury. This word is
to be limited to the most extreme situations, typically for
machine components that, for functional purposes, cannot
be guarded.
WARNING: (Black letters on Orange background)
Indicates a potentially hazardous situation that, if not
avoided, could result in death or serious injury, and
includes hazards that are exposed when guards are
removed. It may also be used to alert against unsafe
practices.
CAUTION: (Black letters on Yellow background)
Indicates a potentially hazardous situation that, if not
avoided, could result in minor or moderate injury. It may
also be used to alert against unsafe practices.

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TGC300
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3.5 Safety Signs - Locations and Decals
1. Caution
Always open the burn head door or upper inspection door slowly. Opening either door quickly can
cause a rush of air into the burn head area resulting in flames exiting the burn head through the
door. This is dangerous and can lead to serious burn injuries.
REMEMBER: If Safety Signs have been damaged, removed, become illegible or parts
replaced without Safety Signs, new signs must be applied. New Safety Signs are available
from Triple Green Products.

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TGC300
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3.5 Safety Signs - Locations and Decals, - continued
2. Certification Label
This Certification Label contains important safety and installation information.
Model and Serial Number
Always provide the model and serial number of
your heater when ordering parts or requesting
information and services.
For future reference, please record these here:
Model:
Serial Number:
REMEMBER: If Safety Signs have been damaged, removed, become illegible or parts
replaced without Safety Signs, new signs must be applied. New Safety Signs are available
from Triple Green Products.

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TGC300
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4. Components Summary
This section is to help familiarize new owners and operators to the components of the
TGC300 Indoor hydronic heater. Key features and general purpose of the components are
discussed.
4.1 Exterior Components
1. The heater exterior is constructed of durable Stainless Steel sheet metal panels. Under the
sheet metal is a layer of insulation keeping the exterior cool and heat loss to a minimum.
2. Access to the front side interior components of the heater is provided by the front door. (See
4.2 Front, Inside Components)
3. The heater chimney outlet is located on the front of the heater. This chimney can be
lengthened by adding additional sections of insulated chimney pipe.
4. Access to the rear side interior components of the heater.
5. A maintenance access door is located on the side to allow access to temperature sensors.
6. Water level in the heater can be monitored by the water level gage located on the front roof.
7. Operator controls are located on the back side corner. Controls are discussed in detail in the
Operation section of this manual. The electronic services box houses the microprocessor and
input/output devices. The components within this box are to be serviced by qualified personnel
only.
10. Lid lock 6. Water level gage
9. Lid Handle 3. Chimney
8. Chip Bin
2. Front door
5. Maintenance
access
1.Sheet metal exterior
covering insulation
7. Operator controls /
Electrical Box
11. Back Fire Chamber
4. Back Access

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Cover Door
Ash removal auger
Ash Bin
Fire door and latch
handle.
Maintenance
access
Horizontal heat
exchanger
4.2 Front, Inside Components

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1. Exhaust fan
and motor
5. Horizontal heat
exchanger
3. Water inlet
port (cold side)
4. Water outlet
port (hot side)
2. Air supply
channels
4.3 Interior Components, Heater
1. The exhaust fan and motor are removable for serviceability. The exhaust fan induces flow of
combustion air into the heater and creates a positive exhaust flow. The heater control system
regulates the fan speed to control the exhaust flow rate.
2. Air supply channels supply air to the combustion chambers.
3. Return water from your heating system is plumbed into the water inlet port (1 places provided).
4. Supply water to your heating system is plumbed into the water outlet port (1 places provided).
5. The vertical heat exchangers can be cleaned by moving this handle back and forth several
times.

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TGC300
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Lid Hinge
Lid Arm
Floor Auger
Drive
Floor Auger
Main Auger
Drive
Main Auger
4.4 Chip Bin Components
Lid
Lid Lock

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Removable Cover
Revolving Gate
Supply Side
Lid
4.5 Back Fire Chamber
1. Have the lid locked at all time to ensure safety of everyone.
2. If there is a Jam in the back fire chamber, open the lid or the access cover to
clean.

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TGC300
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Crushing Hazard to prevent serious injury or death. Use extreme caution while handling
heater with forklift, hoist, crane or overhead lifting device. Do not, for any reason, place
your body or body parts under the heater while suspended. Use extreme caution when
heater is suspended above the floor for any reason.
5. Installation
5.1 Handling
Handling the indoor hydronic heater:
This heater and chip bin has lifting/handling provisions. Do not lift the heater or chip bin by
attachment to any other parts.
1. Forklift Receiver Pockets / Location - Use a forklift that is capable of handling the weight and
terrain that will be traversed.
2. Lift Lug—Use Lift Lug on the heater only if the heater is cleaned out and all the water in the
water compartment is drained.
2. Lift Lug
1. Forklift Receiver Pockets / Location

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5.2 Indoor Installation Notes, Clearances and Chimney
Note: Installation is to be performed by a qualified installer and will comply with all
requirements of the AJH (Authority having jurisdiction). All installations must be
done following applicable building, plumbing, electrical and fire codes.
• Check with your insurance provider on coverages, inspection requirements and
restrictions for solid fuel heating appliances when placed indoors.
• Indoor installations will require clearance to access the front and back doors as well as
installation clearances to combustibles.
 Back and Front = 60 inches (152 cm) Required for opening exterior doors and
access.
 Top = 18 inches (46 cm)
 Sides = 18 inches (46 cm)
 Minimum distance to any walls, please refer to certification Label
• A concrete slab on a compacted granular base is recommended for a foundation. The
foundation design must be capable of supporting the weight of the heater. (See
Specifications,)
• Installation on combustible floors (not recommended). If the boiler is to be installed
on combustible floor areas, the floor area around the front of the furnace must be
protected from spillage of burning fuel particles. The protective materials must be non-
combustible, these include masonry materials or sheet metal. Areas to be covered are:
1. Underneath the boiler.
2. At least 16 inches (400 mm) in front and 8 inches (200 mm) on either side of the fuel
loading and ash removal doors,.
3. Underneath the chimney connector and extending at least 2 inches (50 mm) on
either side of the chimney connector.
• Install the furnace downstream of prevailing winds relative to any residences. i.e., not too
close to neighbors or in valleys that would cause unhealthy air quality or nuisance
conditions.
• Insulated chimney may be added (beyond the starter section provided). The chimney
size is 6 inches inside diameter. The recommended chimney type is UL listed, HT
prefabricated insulated stainless steel. Please consult the chimney manufacturer for
Indoor installation lateral support recommendations.
• Chimney height. The recommended height is 4 feet above any roof or immediate
structures (walls, buildings etc. closer than 50 feet away).
• Do not connect this chimney flue to other appliances. The chimney is to serve this heater
only.
• Installation of a tight fitting rain cap onto the chimney is recommended in the off season to
help reduce internal corrosion.

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Electronic box
Master Switch
Connection wires
Use copper wiring only.
5.3 Electrical Connections
Note: Installation is to be performed by a qualified installer and will comply with all
requirements of the AJH (Authority having jurisdiction). All installations must be done
following applicable building, plumbing, electrical and fire codes.
Please consult your dealer to obtain the specifications for products referred to in the
following points on electrical connections.
• The heater is factory-wired and is ready to connect to a 120V AC 60 Hz , 15 Amp, circuit
protected, single phase, power supply. The connection is made inside the electrical box.
(WIRES ARE EXPOSED IN PHOTO FOR IDENTIFICATION PURPOSES ONLY) Note: Use
copper wiring only.
• Ensure the heater (and metallic water lines, if used) are well grounded. Poorly grounded
components may increase the risk of electrical shock and component damage due to electrical
erosion.
• The 120V plug (unswitched) is provided for convenience to connect circulation pumps or other
120V AC accessories. Ensure the total current draw of the heater, pumps and accessories
does not exceed the circuit capabilities (10 amps).
• The electronic services box cover is removed for illustration purposes only.

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5.4 Plumbing Connections
Note: Installation is to be performed by a qualified installer and will comply with all
requirements of the AJH (Authority having jurisdiction). All installations must be done
following applicable building, plumbing, electrical and fire codes.
Please consult your dealer to obtain the specifications for the components referred to in the
following points on plumbing.
• A continuous circulation pump is required. The pump must circulate a minimum of 12
GPM continually through the heater. The pump is required to run in the off-season, this
will help to reduce internal corrosion.
• A filter system connected to the continuous circulation pump circuit is required.
• Indoor plumbing between heater and heating demand (shop, residence pool etc.) requires
the use of properly sized and installed pipes.
• Pre-insulated water tight pipes such as “LOGSTOR Dual Pex Flex” are recommended for
buried pipe.
• It is important to use water tight pipe to keep the insulation protected against saturation
from ground water.
• The recommended pipe burial depth is between 18 and 36 inches.
• Install air traps at the high points of the plumbing system (as required) to purge air from
the system.
• It is recommended to install a heat dissipation loop in the system to dissipate 10% of the
heat output from the heater in the event of a power failure (loss of circulation).
• Ensure that the hot (supply) and cold (return) connections to the heater are done on the
correct ports.
• The heater may be connected to any existing or new heating system. Integration of the
Portage and Main heating system should be done by qualified heating and plumbing
professionals.