Tripp Lite Keyspan USA-49WG User manual

Owner’s Manual
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4-Port USB Serial Adapter
for Mac®
Model: USA-49WG
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
Copyright © 2010 Tripp Lite. All rights reserved. Keyspan is a trademark of Tripp Lite.

4-Port USb Serial Adapter for Mac®
Model: USA-49WG
Table of Contents
1.1 - Introduction
3
2.1 - Installation Instructions
4
3.1 - Configuring
Y
our Serial Device
6
4.1 - Keyspan Serial
Assistant
8
5.1 - Problem Solving
10
6.1 -
Appendices
12
6.1.a - Configuration Examples for Mac OS X
13
6.1.b - Palm Desktop
14
6.1.c - Modem/Cell Phone PPP
Setup
19
6.1.d - V
irtualPC
24
6.1.e - Final Cut Pro
32
6.1.f - Un-installing Keyspan software
35
Page 2

1.1 - Introduction
The Keyspan USB Serial Adapter Software for Mac OS X allows you to add serial ports to your
Mac OS X computer. Using Mac OS X native software, you can use your Keyspan USB to Se-
rial Adapter to communicate with various serial devices via the POSIX API.
Important Note:
The Keyspan USB Serial Adapter Software for Mac OS X will add 'Mac OS X serial ports' to your
computer. These 'Mac OS X serial ports' can only be used by Mac OS X native software (a
program that does not require the Classic environment to run). If you are not certain if your
serial device's software can access Mac OS X serial ports, please read the Serial Ports - Mac OS
X vs 'Classic' Mac OS section in this manual. Examples of serial devices that use Mac OS X serial
ports are modems using PPP (for internet access - congured via the Networking System Pref -
erence icon), Palm Handhelds (using Palm's HotSync Manager), and UPS devices.
Requirements
The Keyspan USB Serial Adapter Software for Mac OS X requires the following:
· Macintosh:
· At least one available USB port
· Mac OS X (10.2.8 or greater)
Page 3

2.1 - Installation Instructions
Installing the USB Serial Adapter Software for Mac OS X
Step 1 - Insert the Keyspan Serial Adapter CD-ROM
Place the CD into the CD-ROM drive. When the CD icon appears on your desktop, double click
on this icon to display its contents.
Locate the Keyspan Mac OS X folder and then locate the Keyspan USB Serial Software for Mac
OS X Installer.
Step 2 - Run the Keyspan USB Serial Software for Mac OS X Installer
Run the Keyspan USB Serial Software for Mac OS X Installer by double clicking the Keyspan
USB Serial Software for Mac OS X installer icon. This will start the installer. Once the installer
is running, follow the instructions on screen.
Note: The installer requires that you enter an administrator password
before the Keyspan software can be installed. Generally, this password
will be the same as your standard password. To enter the password,
click on the lock icon in the lower left-hand section in the installer window.
The Keyspan USB Serial Adapter software is now installed.
Step 3 - Software Installation Complete!
Now that you have installed the Keyspan USB Serial Adapter software, you are ready to install
the Keyspan USB Serial Adapter hardware. Please proceed to the installing the Keyspan USB
Serial Adapter Hardware instructions.
Page 4

Installing the Keyspan USB Serial Adapter Hardware
The following hardware installation instructions provide a basic overview on installing the
Keyspan USB Serial Adapter in a USB port. For detailed instructions on how to connect USB
devices your specific computer, please refer to the USB Device Install section in your computer's
user's manual.
Step 4 - Connect the USB Cable to the Adapter (if necessary)
If your Keyspan adapter does not have an attached USB cable, attach the included USB cable
into the Keyspan adapter's USB port.
Step 5 - Connect the Adapter to Your USB Port
Attach the Adapter to your computer by connecting the Adapter's USB cable into any built-in
USB port on your computer or USB Hub. It is not necessary to turn off your computer when at-
taching the Adapter.
Step 6 - Hardware Installation Complete!
Your Keyspan USB Serial Adapter is ready for use now that you have installed hardware and
software. Please proceed to the Keyspan Serial Assistant section in this manual for instructions
on what to do next.
Page 5

3.1 - Configuring Your Serial Device
Prior to using your serial device (modem,UPS, etc.) with the Keyspan USB Serial Adapter, you
must:
1. Connect your serial device (hardware) to the Keyspan port
2. Configure your serial device's software to use the Keyspan port.
The following instructions provide a general overview of this process.
Connecting Your Serial Device (Hardware)
If your Keyspan adapter is not connected, please do so NOW.
Step 1 - Connect Your Serial Device to the Keyspan Adapter
Attach your serial device's serial cable to the serial port on your Keyspan USB Serial Adapter.
Step 2 - Determine Which Keyspan Port Your Serial Device is Connected To
If you have a Keyspan product that has more than one serial port, please note which Keyspan
serial port your serial device is connected to (the serial port on the Keyspan product, not your
USB ports on your computer or USB hub). This information will become useful as we start Con-
figuring Your Serial Device's Software.
Configuring Your Serial Device's Software
The following configuration instructions provide a basic overview of how to configure your
software to use your Keyspan serial port(s). For specific instructions on how to operate your se-
rial device, please refer to that device's user's manual for detailed instructions.
Page 6
.

Step 3 - Determine Where to Select/Configure the Keyspan Serial Port(s)
Prior to using your serial device with a Keyspan serial port, you must first tell that serial device's
software which Keyspan serial port your device is connected to.
Most serial devices will have software that will allow you to select which serial port the device is
connected to. Depending on your serial device and its software, you may have to configure: a
System Preference item (modems accessing ISPs), an application (UPSes), or some combi -
nation of these (modems accessing terminals using Zterm).
Please refer to your serial device's documentation on which method your serial device uses and
how to access that software's serial port "configuration" screen.
Once you've determined where to select or configure your serial device's software's serial port
settings, please proceed to Step 4.
Step 4 - Determine Which Serial Port to Select in Your Serial Device's Software
When you've found the port selection screen in your serial device's software, you may be pre-
sented with a list of serial port names.
If you have a Keyspan device that only has one serial port, simply select the port name that starts
with the letters USA.
If you have a Keyspan device that has two or more serial ports, you will have more than one
choice in your list of ports. Depending on the software, you should be able to see several ports
with the letters USA. These ports will end with a number that corresponds to the port number on
the adapter.
For example, a port named "USA28X9132 " is referencing to the second port on a Keyspan USB
Twin Serial Adapter (part number USA-28X). The numbers before the last number refer to loca-
tion of that adapter on the USB bus. In this case, "913" is reporting that the adapter is on USB
bus # 9, host hub port # 1and external hub port # 3.
Step 5 - Use Your Serial Device
Once you've configured your serial software to use the Keyspan serial port, you're ready to start
using your serial device under Mac OS X.
Page 7

4.1 - Keyspan Serial Assistant
Besides the required drivers, the Keyspan USB Serial Adapter software installer installs an appli-
cation called Keyspan Serial Assistant. This application is used to:
· Show the names of the installed serial ports
· Show which Keyspan adapters are connected
· Determine the status of the adapter software and hardware
· Assist in problem solving
Launching the Keyspan Serial Assistant
To launch the Assistant, double click the "Keyspan Serial Assistant" icon in your Applications
folder. This will open the Keyspan Serial Assistant window.
Page 8

The Keyspan Serial Assistant will display any Keyspan USB Serial Adapters connected to your
computer. You can also see the names of the Keyspan serial ports by clicking on the TRIANGLE
next to the Adapter icon as shown below:
Once you know the names of the Keyspan ports, you can then select the appropriate port name in
your serial device's software.
The Settings Menu
The Keyspan Serial Assistant's Settings menu is located in the Menu bar and provides access to
the following command(s):
· The Un-install USB Serial Extension command un-installs the Keyspan USB
Serial extension. For specific instructions on how to use this feature, please read
the Un-installing Keyspan software section in this guide.
Page 9

5.1 - Problem Solving
If you are having problems with your Keyspan USB to Serial Adapter in Mac OS X, please
read the following instructions to assist you in troubleshooting.
Hardware Troubleshooting
Step 1 - Use the Keyspan Serial Assistant
Launch the Keyspan Serial Assistant application. When you open the Keyspan Serial Assis-
tant application, you should see your Keyspan adapter in the list of available adapters.
Software/Serial Device Troubleshooting
Step 2 - Is Your Serial Device Mac OS X Compatible
Check to make certain that your serial device is compatible with Mac OS X.
Step 3 - Check the Physical Connections
Make certain that your serial device is powered on and is properly connected to the Keyspan Se-
rial Adapter.
Page 10