Tripp Lite U344-001-DP User manual

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1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Owner’s Manual
Warranty
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USB 3.0 to DisplayPort Adapter
Model #: U344-001-DP
USB 3.0 to DVI Adapter
Model #: U344-001-R
USB 3.0 to HDMI Adapter
Model #: U344-001-HDMI-R
Copyright © 2013 Tripp Lite. All trademarks are the property of their respective owners.
Table of Contents
1. Introduction 2
1.1 Features 2
1.2 Package Contents 2
1.3 System Requirements 3
2. Installation 4
3. Using the Adapter 5
3.1 Display Properties 5
3.2 Extending Video to the Add-On Display 7
3.3 Mirroring Video on the Add-On Display 8
3.4 Making the Add-On Display the Primary Display 8
4. Troubleshooting 9
5. Specifications 11
6. Warranty And Warranty Registration 12
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1. Introduction
1.1 Features
• Addsanadditionalmonitor,LCDorprojectorthroughasingleUSB3.0port
•USB3.0is10timesfasterthanUSB2.0,withtransferratesupto5Gbps
•BackwardcompatiblewithUSB2.0
•Simultaneouslyconnectupto6displayadapters
•Automaticallyresumesfromhibernationandsuspendmodes
•U344-001-RandU344-001-HDMI-Rsupportvideoresolutionsupto
2048x1152@60Hz
• U344-001-DPsupportsvideoresolutionsupto2560x1600@60Hz
•Videostreamingissupportedupto1080p
•Setadditionalmonitorstoextendtheprimarydisplay,duplicatetheprimarydisplay,
or set an additional monitor as the primary display
•U344-001-RcomeswithaDVItoVGAadapter,allowingyoutoconnecteithera
DVIorVGAdisplay
1.2 Package Contents
Before installation, please check the items in the package. The package should
contain the following items:
•(1)U344-001-R,(1)U344-001-HDMI-Ror(1)U344-001-DP
•(1)DriverCD
•(1)USB3.0Cable
•(1)Owner'sManual
•(1)DVItoVGAAdapter(U344-001-Ronly)
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1. Introduction
1.3 System Requirements
• Windows®XP(32-bit),Vista(32-and64-bit),7(32-and64-bit)and
8(32-and64-bit)
•USB2.0or3.0port;USB3.0portrequiredforUSB3.0speeds
•VGA,DisplayPort,DVIorHDMImonitor
Minimum computer requirements when using 1 – 2 display adapters:
 • 1.2GHzSingleCoreCPU
 • 512MBofRAM
Minimum computer requirements when using 3 display adapters:
 • 1.6GHzSingleCoreCPU
 • 1GBofRAM
Minimum computer requirements when using 4 – 6 display adapters:
 • 1.8GHzCoreDuoCPU
 • 1GBofRAM
Note: Only 1 added monitor can support DVD playback. In order to support
DVD playback, your computer must meet the following minimum requirements:
 • 2.0GHzCoreDuoCPU
 • 1GBofRAM
 • Adapterscreenresolutionmustbesetto800x600with32-bitcolor
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Note: Install the driver on your computer before connecting the display adapter(s).
1.InsertthedriverCDintoyourcomputer’sCD-ROMdrive.Thesetupprogramshould
runautomatically.Ifthesetupprogramfailstostartonitsown,opentheCDand
double-clickontheappropriatedriverle.
Note:
• If you encounter a User Account Control popup, choose to allow the
installation to proceed. This may require an administrator’s password.
If you encounter a driver signature dialog box, choose to continue the
installation.
• If a message stating “Display Link software for USB display adapter is
already up to date,” then the necessary software for this unit is already
installed, and you can proceed to step 5.
2. Follow the prompts that appear to complete the process.
3.Whenthisprocessiscomplete,youwillneedtorestartyourcomputertonishthe
installation.
4.After restarting your computer, connect the included USB cable from an available
USB2.0or3.0porttothedisplayadapter.
5.ConnectyourdisplayadaptertoamonitorusinganHDMI,DisplayPort,DVIorVGA
cable,dependingonyouradapter/monitorconnectiontype.
6.Onceconnected,thecomputerwillrecognizethedisplayadapter,andcompletethe
installation.Thevideoshouldnowbedisplayedontheadd-onmonitor.Note: It may
takeafewmomentsbeforethescreenappearsontheadd-onmonitor.Also,it
is normal for the screen to flicker on and off a few times when first connected.
If the add-on monitor remains blank, you may need to restart your computer
one more time.
Using Multiple Display Adapters
Whenusingmultipledisplayadapters,itisonlynecessarytoinstallthedriversoftware
once. After connecting the rst display adapter to the computer, simply move on to
connectingthenextdisplayadapter.
Note: When using Windows Vista XDDM mode, only one display adapter will be
able to be configured to use Extended mode, and the remaining display adapters
will be forced to use Mirror mode. Windows Vista XDDM mode is a video card
driver mode that provides a Windows XP interface on a Vista computer.
2. Installation
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3. Using the Adapter
3.1 Display Properties
Onceinstalled,thecomputervideocanbeExtendedfromtheprimarydisplaytotheadd-
ondisplay,Mirroredtodisplaythesamethingonboth,orchangedtousetheadd-on
displayastheprimarydisplay.ThiscanbedonebyopeningtheDisplay Settings page on
yourcomputer(seebelow)andchangingthesettings.
To access the display settings, right-click on your computer’s desktop, and select the
Properties or Personalizeoption,dependingonyourWindowsoperatingsystem.Fromthere
you will need to access the Settings or Display option to get to the Display Settings page. A
quickwaytoaccessthispageistousethedisplayadaptericoninthelower-rightcornerof
yourcomputerscreen.Right-clickonthisiconandselecttheDisplayLink Manager or Video
Setup option to automatically pull up your computers Display Settings page.
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3. Using the Adapter
Belowareadditionalsettingsthatareavailableviathedisplayadapterright-clickmenu.
Note: The settings available in this right-click menu may vary depending on your
operating system.
Option Description
DisplayLinkManager Opensyourcomputer’sdisplaysettingsscreen.
CheckforUpdates ConnectstotheinternetandchecksfornewerversionsoftheDisplayLink
software,anddownloadsthemifavailable.
USB3.0Adapter Dependingontheconnectedadapter,thiswilldisplayaseitherUSB3.0
toHDMI,DVIorDisplayPortAdapter,andprovidesalistofsettingswhen
selected.Whenmultipleadaptersareconnected,aseparatemenuoption
willbeavailableforeachone.
• Screen Resolution – Click this option to bring up a list of available
screenresolutionsfortheadd-onmonitor.Selectthedesiredresolution
from this list.
• Screen Rotation – This setting allows you to rotate the screen
according to your desired orientation.
• Extend To–Thissettingallowsyoutoselectwhichdirectiontoextend
theadd-onmonitorto;Right,Left,Up,Down.
• Set as Main Monitor – This setting allows you to make the add-on
monitor the primary display.
• Notebook Monitor Off – This setting appears on laptop computers
only,andallowsyoutoturnoffthelaptopmonitor,leavingonlytheadd-
on monitor displayed.
• Mirror – This setting allows you to mirror the video of the primary display to
youradd-onmonitor,sothatthesamethingisdisplayedonbothscreens.
• Off–Thissettingsturnsofftheadd-onmonitor.
• Optimize for Video – When playing video content on an add-on
monitor,thissettingcanhelptoimproveplaybackperformance.Note:
Textmayappearlessclearwhenthisisenabled.
• Fit to TV–WhenusingyourdisplayadaptertoconnectaTVtoyour
computer, the desktop may not always completely appear on the
screen.Thissettingcanbeusedtoadjustthepicturetodisplayproperly.
AudioSetup Opensyourcomputerssoundsettingsscreen.Note: This function only
works in specific models.
VideoSetup Opensyourcomputer’sdisplaysettingsscreen.
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Inadditiontothedisplayadapterright-clickmenu,WindowsVistaand7userscanpress
the[WindowsKey]andthe[P]keyatthesametimetopullupthemenubelow,which
quicklyallowsyoutoswitchthedisplaysettings.
Note: Only Mirror mode is supported under Windows Vista Display Driver
Model(WDDM)mode.Inaddition,theAeroExperience(Flip3Deffect)willbe
disabled under Windows Vista Display Driver Model (WDDM) mode as long as
the display adapter is connected.
3.2 Extending Video to the Add-On Display
Toextendthevideooftheprimarymonitortotheadd-onmonitor,followthestepsbelow:
1. Openyourcomputer’sDisplaySettingspage.
2.Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishtochange,or
choosetheadd-ondisplayfromthedrop-downmenu.Theprimary display is always
icon 1.
3. Onceyou’veselectedthemonitoriconfortheadd-ondisplay,checkthecheckboxto
extendvideoontothemonitor,orselecttheextensionoptionfromthedrop-downlist.
4.DragthemonitoriconsintheDisplay Settings page so that they are positioned to
replicatethelocationoftheactualdisplays.Forexample,ifdisplay1isdirectlyto
theleftofdisplay2,themonitoriconsshouldbepositionedthatway.Thisaffects
whichsideofthescreenthemouseisallowedtomovetothenextdisplayfrom,and
isthereforeessentialtoensuresmoothmousemovementbetweendisplays.
5.Click the Apply button to activate the changes. The computer video will now be
extendedfromtheprimarydisplaytotheadd-ondisplay.
Note: When playing a DVD, it is recommended that you play the DVD on a
monitor connected to the computer via standard cabling, and not an add-on
monitor connected via display adapter. If you need to play DVD on an add-on
monitor,youmust have a 2.0GHz CoreDuoCPUwith1GBofRAM,and the
screenresolutionmustbesetto800x600with32-bitcolor.Ifmultipledisplay
adapters are connected to a computer, only 1 of them can play DVD content.
3. Using the Adapter
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3.3 Mirroring Video on the Add-On Display
Todisplaythesamethingonboththeprimaryandadd-ondisplay,followthestepsbelow:
1.Openyourcomputer’sDisplay Settings page.
2.Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishtochange,or
choosetheadd-ondisplayfromthedrop-downmenu.Theprimarydisplayisalways
icon 1.
3.Un-checktheboxnexttoExtend the desktop onto this monitor,orselecttheoption
fromthedrop-downmenutoduplicatethedisplay,andthenclicktheapplybutton.
Note: In Mirror mode, the add-on display settings are limited by those of the
primary display. If the primary display only supports a resolution of 1280 x
1024, the add-on monitor will be limited to a resolution of 1280 x 1024 or less.
3.4 Making the Add-On Display the Primary Display
Tomaketheadd-ondisplaytheprimarydisplayforthecomputer,followthestepsbelow:
1.Openyourcomputer’sDisplay Settings page
2. Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishtochange,orchoose
theadd-ondisplayfromthedrop-downmenu.Theprimarydisplayisalwaysicon1.
3.ChecktheboxnexttoThis is my main monitor and click the Applybuttontomakethe
add-ondisplaytheprimarydisplayforthecomputer.
Note:
• Somecomputersrequireyoutorstun-selecttheoriginalprimarydisplaybefore
setting a new primary display.
• Once set as the primary display, the add-on display will continue to be the
primary display as long as it is connected to the computer. Once disconnected,
the primary display will default back to the monitor connected to the computer
via standard cable.
3. Using the Adapter
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Q: Why is the display on the add-on monitor blank?
A: IfthemonitorpowerLEDisGreen,waitamomentforthemonitortodisplaythe
video,asitmaytakesometimeforthevideotobedisplayedontheadd-onmonitor.
Ifafterafewminutesthevideodoesnotdisplay,restartyourcomputer.Also,make
surethecomputerisnotinstandbyorhibernationmode,whichwillcausetheadd-
onmonitortobeblank.
 IfthemonitorpowerLEDisRed,checkiftheconnectionisproperlymade.Ifthe
connection is ne and the problem still exists, uninstall the driver, unplug the
adapter and reinstall the driver.
Q: Why is the add-on monitor ickering?
A: This is usually caused by a low refresh rate. When in “Mirror Mode,” increase
the refresh rate of the main monitor. This will in turn increase the refresh rate of
theadd-onmonitor,whichshouldstoptheickering.Whenin“ExtendedMode,”
increasetherefreshrateoftheadd-onmonitor.
Q: When I play MPEG le by Windows Media Player on the extended monitor, why
does the display become abnormal when I switch it to full screen mode?
A: IfyoursystemisWindowsXPSP1,upgradingtoSP2willsolvethisproblem.
Q: Why does the video not display properly when in “Full-Screen” mode?
A: Trythefollowingtipstoimprovethesmoothnessofthemovieplayback:
•Reducetheresolutionofthedisplayto640x480or800x600.
•Usetheadapterinextendedmode.
•TerminateanyotherCPUintensiveapplicationsrunningonthecomputer.
•AssomemediaplayersrequireDirectXhardwaresupporttocorrectlyoperate,try
adifferentmediaplayerwhichrequireslessDirectXsupport.
• Dragthemediaplayertotheadd-onscreenandclosetheplayer.Restarttheplayer
anditshouldopenontheadd-onmonitor.Nowtryplayingthemedialeagain.
•Tryreducingthehardwareaccelerationleveloftheprimarydisplay(NOTtheadd-
onmonitor)tolevels1,2or3andrestartingthemediaplayer.Thehardware
accelerationcanbefoundbyright-clickingonyourdesktopandclick
“Properties>Settings>Advanced>Troubleshoot.”
•The video playback may be unusual when the add-on monitor is mirroring
the primary display and there is another extended screen connected to the
computer. The extended screen must be disabled before the content will be
correctlyclonedtotheadd-onmonitor.
4. Troubleshooting
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4. Troubleshooting
Q: In “Extended Mode,” why does the add-on monitor have a black border
around the desktop?
A: Thishappenswhentheresolutionusedbytheadd-onmonitorislargerthanthe
resolutionusedbytheprimarymonitor.Tosolvethisproblem,conguretheadd-on
monitor to use the same resolution as the primary monitor.
Q: In “Extended” mode, why does the cursor disappear?
A: If you’re inextended mode buthave notyet connected theadd-on monitor, the
desktopwillstillpantotheadd-onmonitor.It’spossiblethatyourcursorhasmoved
totheextendeddesktopandisnolongervisibleontheprimarydisplay.
 Whenthisoccurs,trythefollowing:
•Connecttheadd-onmonitortothedisplayadapter.Youshouldbeabletosee
the mouse cursor once the computer screen is displayed.
•Moveyourmousetotryanddragthecursorbackontotheprimarymonitor.
•Unplugthedisplayadapterfromthecomputertorestorethecursor.
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