Triton RL1600 User manual

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COPYRIGHT NOTICE
© 2014 Triton.All Rights Reserved. TRITON logo is a
registered trademark of Triton Systems of Delaware.
MODEL RL1600
AUTOMATED TELLER MACHINE
USER MANUAL
TDN 07103-00190 May 16, 2014

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MODEL RL1600 USER MANUAL
DOCUMENT UPDATES
January 19, 2009 Original
March 12, 2009 Editing updates
May 26, 2009 Photograph editing updates to Section 1,2,4,Sup A and B
August 7, 2009 T5 keypad added as option
May 16, 2014 Added Appendix G T9 EPP Keypad

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MODEL RL1600 USER MANUAL
NOTICES
Copyright © Triton Systems of Delaware, LLC. 2014
ALL RIGHTS RESERVED
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from Triton Systems of
Delaware, LLC.
The information in this publication has been carefully checked and is believed to be accurate. However,
Triton Systems of Delaware, LLC. assumes no responsibility for any inaccuracies, errors, or omissions
that may be contained in this document. In no event will Triton Systems of Delaware, LLC. be liable for
direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in
this manual, even if advised of the possibility of such damages.
In the interest of continued product development, Triton Systems of Delaware, LLC. reserves the right
to make improvements in its documentation and the products it describes at any time, without notice or
obligation.
TRADEMARK ACKNOWLEDGEMENTS
Microsoft Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries. Triton Connect is a trademark of Triton Systems of Delaware, LLC. VISA® is a registered
trademark of VISAof the United States and other countries.

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MODEL RL1600 USER MANUAL
CONTENTS
SECTION 1 - INTRODUCTION.........................................................................................1
WHAT’SIN THIS MANUAL....................................................................................................2
FEATURE HIGHLIGHTS / CHANGES.............................................................................................................3-4
STANDARD FEATURES ..............................................................................................................................4-5
SECTION 2 - BASIC OPERATION....................................................................................7
INTRODUCTION........................................................................................................................................8
CONTROL PANEL LAYOUT........................................................................................................................8
FUNCTION KEYPADS ................................................................................................................................9
MAIN KEYPAD........................................................................................................................................9
ON-SCREEN KEYPAD OPERATION..............................................................................................................10
MENU-BASED OPERATION ........................................................................................................................11
CUSTOMER TRANSACTIONS.......................................................................................................................12
VOICE-ENABLED TRANSACTIONS ..............................................................................................................14
SECTION 3 - CASSETTE CLOSE / CASH REPLENISHMENT...............................................15
INTRODUCTION........................................................................................................................................16
DISPENSING MECHANISMS........................................................................................................................16
NOTE CONDITION....................................................................................................................................17
PREPARING NOTES...................................................................................................................................17
CASSETTE CLOSE PROCEDURES..............................................................................................................18
REPLENISH CASSETTE(S)..........................................................................................................19
MINIMECH.............................................................................................................................................19-20
SECTION 4 - GENERAL MAINTENANCE..........................................................................21
INTRODUCTION........................................................................................................................................22
REPLENISHING THE RECEIPT PAPER...........................................................................................................22-24
CLEANING THE ENCLOSURE......................................................................................................................25
CLEANING THE DISPLAY...........................................................................................................................25
CARD READER CLEANING........................................................................................................................25

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MODEL RL1600 USER MANUAL
CONTENTS
APPENDIX A - SOFTWARE LICENSE AGREEMENT ..........................................................A-1
APPENDIX B - WARRANTY STATEMENT ........................................................................B-1
APPENDIX C - ELECTRONIC LOCKS..............................................................................C-1
APPENDIX D - MECHANICAL LOCKS.............................................................................D-1
APPENDIX G - T9 EPPKEYPAD...................................................................................G-1
SUPPLEMENT B - KEY MANAGEMENT.........................................................................SB-1
SUPPLEMENT A - T7 T5 EPP BATTERY REPLACEMENT PROCEDURES.........................SA-1

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SECTION 1
INTRODUCTION

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MODEL RL1600 USER MANUAL
The User manual describes the operating features of the Model RL1600 series ATM and shows how to
perform the procedures that would typically be performed by the owner or operator personnel.
The manual is divided into the following sections:
SECTION 1, INTRODUCTION. Summarizes the basic features of the Model RL1600 series ATM.
SECTION 2, BASIC OPERATION. Describes the basic operation of the terminal:
 Control Panel Layout.
 Keypads (Function, Main, On-Screen)
 Menu-Based Operation
 Customer Transaction Process
 Voice-Enabled Transactions
SECTION 3, CASSETTE CLOSE / CASH REPLENISHMENT.Describes the menu functions for cassette close
procedures. Cash replenishment steps for each dispenser and standards are covered as well.
SECTION 4, GENERAL MAINTENANCE.Describes normal preventative and corrective maintenance proce-
dures appropriate for user personnel.
 Replenishing Receipt Paper
 Cleaning the Enclosure/Card Reader
APPENDIX A - SOFTWARE LICENSE AGREEMENT / COMPLIANCE STATEMENTS
APPENDIX B - WARRANTY STATEMENT
APPENDIX C - ELECTRONIC COMBINATION LOCKS
APPENDIX D - MECHANICAL COMBINATION LOCKS
WHAT’SIN THIS MANUAL
IMPORTANT: Follow the instructions provided in SUPPLEMENT A of this manual for
replacing the battery for the T7 & T5 PCI-EPP. Failure to follow the explicit instructions will
permanently damage the keypad!
SUPPLEMENT B - T7 T5 KEY MANAGEMENT FUNCTIONS.
SUPPLEMENT A -T7 T5 BATTERY REPLACEMENT PROCEDURES

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INTRODUCTION
Important features of the RL1600 series ATM are highlighted in the following list:
Highly reliable, state-of-the-art operating system PC platform design. The RL1600 uses Microsoft®
Windows® CE.5.0 operating system with Triton’s X2 technology. Supports Windows file formats for
adding custom logos and advertisements. In addition, it features Triton’s completely custom design
X2 motherboard with integrated modem.
Modular architecture eases troubleshooting and servicing.
FEATURE HIGHLIGHTS
Front-access unit accommodates single cassette (MiniMech,)
 -Only one cabinet design, shallow, accommodates the dispenser mechanism offered.
 -Cabinet available in UL 291 Business Hours only. Cash must be removed after hours.
5.7” (145mm) color LCD display.
T7 & T5 PCI-compliant EPP to comply with international encryption standards and Triple DES
compliant.

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MODEL RL1600 USER MANUAL
MANAGEMENT FUNCTIONS. Enable extensive control and customization of the ATM’s operating
parameters. See “X-SCALE/X2 CONFIGURATION MANUAL”on web site.
PASSWORD PROTECTION. Access to Management Functions and Key Management areas are protected
with passwords.
MACENCRYPTION SUPPORT. MessageAuthentication Code(MAC) data encryptionprotocol. Provides
increased protection for message traffic to and from the ATM. Triple DES compliant.
PCI-COMPLIANT ENCRYPTING PIN PAD (EPP) ENTRY DEVICE SUPPORT. Secure EPPdevice encrypts
the customer PIN during a transaction. Triple DES and PCI compliant.
MULTI-LANGUAGE SUPPORT. Enables the customer to select a preferred language (such as French or
Spanish) for customer screens and receipts.
LED-backlit signage standard (Mid topper attachment).
Bayou Bronze control panel and fascia color.
Graphics-capable 60 mm gravity-fed thermal printer designed for quiet operation. Prints receipts,
coupons, and management reports.
Mechanical (standard) or electronic combination lock (optional, field installed).
Supportsremote setup, configuration, andmonitoring viaTritonConnect™ATMmonitoring software.
Dispenses U.S. and international currency types.
High-capacity electronic journal stores transaction details for later printout and analysis.
SatisfiesAmericans withDisabilitiesAct (ADA) specificationsfor height andaccess; audiotransactions
for the visually impaired. Complies with UK accessibility guidelines (DDA) and California access
compliance, Title 24.
STANDARD FEATURES
FEATURE HIGHLIGHTS
Multi-function, dip-style card reader supports magnetic stripe cards or “smart” cards that conform
to the EMV standard. (215 Standard DIP [US] or IS65 EMV DIP [Canada ONLY])
Supports communication types TCP/IP(standard), dial-up (56K baud Triton USB modem - integrated
on motherboard): VSAT (satellite), Radio Pad, and wireless optional.
(Note: For wireless option, please contact your account representative for more information).
Easy to install (small footprint design makes placement easier) and configure terminal parameters
by software.