Appostar KP-5374 User manual

KP
-
Tou
c
Use
r
Edition:
A
-
53
7
c
h P
O
r
’s
M
A
p
r
2014
7
4
O
S Te
r
M
an
u
r
min
a
u
al
a
l
http://www.ap

postar.co
m
Version
m
1.0
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PREFACE
II
Feder
a
This e
q
A di
g
i
t
desi
gn
reside
frequ
e
instru
c
Howe
v
install
a
televi
s
and o
n
of the





Declar
a
These
follow
i
1.
2.
3.
Lithiu
m
To av
o
the lit
h
recom
WEEE
(
The WE
E
the prod
responsi
approve
d
For mor
e
please c
o
where y
o
a
l Com
m
q
uipmen
t
t
al devic
e
n
ed to pr
o
ntial inst
a
e
ncy ene
r
c
tions, m
v
er, ther
e
a
tion. If
t
s
ion rece
p
n
, the us
e
followin
g
Reorient
Increas
e
Connect
which th
Consult
t
ation o
devices
c
i
n
g
two c
These d
e
These d
e
interfer
e
m
Batt
e
o
id possi
b
h
ium bat
t
m
mended
(
Wast
e
E
E wheel
e
uct must
bility to
d
d
locatio
n
e
informa
o
ntact y
o
o
u purch
a
m
unica
t
t
has bee
n
e
, pursua
n
o
vide rea
s
a
llation.
T
rg
y and, i
ay cause
e
is no
g
u
t
his equi
p
p
tion, wh
e
r is enco
u
g
measur
e
or reloc
a
e
the sep
a
the equi
p
e receiv
e
t
he deal
e
f Conf
o
c
omply w
i
ondition
s
e
vices m
a
e
vices m
u
e
nce that
e
ry Rep
b
le dan
g
e
t
ery. Rep
l
by the m
e
from
E
e
d bin sy
m
not be d
d
ispose o
f
n
for the
r
tion abo
u
o
ur local
c
a
sed the
p
t
ions C
o
n
tested
a
n
t to par
t
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onable
p
T
his equi
p
f not inst
harmful
a
rantee t
p
ment do
e
ich can b
u
ra
g
ed to
e
s:
a
te the r
e
a
ration b
e
p
ment in
t
e
r is conn
e
e
r or an e
x
o
rmity
i
th part 1
5
s
:
a
y not ca
u
u
st accep
t
may cau
s
lacem
e
r of expl
o
l
ace only
anufactu
r
E
lectric
a
m
bol on t
isposed
o
f
their w
a
r
ecyclin
g
u
t where
t
c
ity office
p
roduct.
o
mmis
s
a
nd foun
d
t
15 of th
p
rotectio
n
p
ment
ge
t
alled an
d
interfere
n
t
hat inter
f
es cause
e determ
try to co
r
e
ceivin
g
a
e
tween t
h
t
o an out
l
ected.
x
perienc
e
5 of the F
u
se har
m
t
any int
e
s
e undes
i
e
nt
o
sion, en
s
with the
rer.
a
l and
E
he produ
o
f with ot
a
ste equi
p
of waste
to send
y
, your h
o
s
ion (F
C
d
to comp
e FCC Ru
n
a
g
ainst
e
nerates,
d
used in
n
ce to ra
d
f
erence
w
harmful
ined by
t
r
rect the i
a
ntenna.
h
e equip
m
l
et on a c
e
d radio/
T
CC Rules
ful interf
e
e
rference
i
red oper
a
s
ure corr
e
same or
E
lectro
c
t or on i
t
her wast
e
p
ment by
electrical
y
our was
t
usehold
w
KP-5374
T
C
C)
l
y with th
les. Thes
harmful
i
uses and
a
ccordan
d
io com
m
w
ill not o
c
i
nterfere
n
urnin
g
t
h
nterfere
n
m
ent and
ircuit dif
f
T
V techni
.
Operati
o
e
rence.
received
a
tion.
e
ct polari
t
equivale
n
n
ic Eq
u
t
s packa
g
e
. It sho
u
handin
g
and elec
e equip
m
w
aste dis
T
ouch PO
S
e limits f
o
s
e limits
a
i
nterfere
n
d
can radi
ce with t
h
m
unicatio
n
c
cur in a
p
n
ce to ra
d
h
e equip
m
n
ce by on
e
receiver.
f
erent fro
cian for
h
o
n is sub
je
, includi
n
ty when
c
n
t type
u
ipmen
t
g
in
g
indic
u
ld be th
e
it over t
o
c
tronic eq
m
ent for r
e
posal se
r
Terminal
o
r a Clas
s
a
re
n
ce in a
ate radio
h
e
n
s.
p
articula
r
d
io or
m
ent off
e
or mor
e
m
that t
o
h
elp.
e
ct to th
e
ng
c
han
g
in
g
t
)
ates that
e
user’s
o
an
uipment.
e
cyclin
g
,
r
vice or
s
r
e
o
e
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PREFACE
KP-5374 Touch POS Terminal III
Disclaimer
The material in this document is for information purpose and is subject to
change without prior notice. APPOSTAR has made every effort to ensure that
this user’s manual is accurate and complete. However, no liability is assumed
for any errors and omissions that may have occurred. Nor are any liability
assumed for any damages resulting from the use of this product and the
information contained in this document. APPOSTAR reserves the right to make
improvements to this publication from time to time in the contents hereof
without obligation of the manufacturer to notify any person of such revision or
changes.
Copyright
This work is copyrighted. Reproduction or retransmission of this
documentation, in whole or in part, without prior written permission from the
manufacture is a violation of copyright law.
© 2014 APPOSTAR Technology Co., Ltd. All rights reserved.
Trademark Recognition
1. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corp.
2. Other software or product names used in this manual are the properties
of their respective owners and are acknowledged.
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PREFACE
IV KP-5374 Touch POS Terminal
Important Safety Instructions
Failure to observe these safety instructions may cause body injury, or damage to
the product. Read these instructions carefully and keep this user manual in an
accessible location for future reference.
The product may cause a fire or electric shock when it is used
improperly. Observe the above safety measures at all times.
If the product is damaged, immediately turn off the power and
disconnect the power cord. Contact your dealer for assistance.
1. Do not plug in or unplug the power cord with wet hands.
2. Do not plug the product into an AC outlet with the incorrect voltage
(The correct voltage should be between AC 100V~240V.)
3. Do not plug several products in one multi-outlet.
4. Do not apply pressure to the power cord or place heavy objects on it.
5. Immediately stop using the product if it emits strange noise, odor, or
smoke.
6. Do not use aerosol sprayers containing flammable gas inside or around
the product.
7. Do not allow foreign objects or liquids to enter the product, serious
damage may result.
8. Do not place the product on an unstable surface. The product may cause
a fire if it is dropped, damaged, or broken.
The following instructions will help you make better use of this product.
1. Keep the machine from locations subject to high humidity, dust, and
temperatures out of specification. (Refer to CH.1.4 Specification)
2. Clean the product by using a dry cloth or a cloth soaked with detergent.
Never use thinner or other volatile solvent for cleaning.
3. At the end of the day, clean and inspect the exterior of the machine after
turning OFF the product.
4. Use only specified accessories.
5. Do not store accessories where they might be exposed to direct sunlight,
high temperature, high humidity, dust level, or gas.
6. Do not place heavy objects on top of the product /or lean against the
product, these items may fall and cause injury.
7. Do not block the air vent of the product, this can cause heat to build up
inside the box machine and may lead to fire.
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Table Of Contents
Chapter 1 Product Overview ................................................................ 2
1.1 Unpacking ..................................................................................2
1.2 Appearance.................................................................................3
1.3 I/O Interface...............................................................................5
1.4 Specification ...............................................................................7
Chapter 2 Hardware Installation.......................................................... 9
2.1 Peripheral Installation...................................................................9
2.2 Component Installation ..............................................................15
CHAPTER 3 Software Installation....................................................... 17
3.1 Motherboard Driver Installation ...................................................17
3.2 Peripheral Device Driver Installation.............................................18
CHAPTER 4 BOARD SETTING .............................................................. 20
4.1 Main Board Jumper Setting ......................................................... 20
CHAPTER 5 Troubleshooting............................................................... 23
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PRODUC
T
2
Chap
t
Welcom
e
The Ivy
B
5500 se
r
perform
a
perform
a
make th
i
The opti
o
failure o
r
on the f
r
1.1 Un
Confirm
missin
g
o
Check li
s
1. POS
T
4.
P
T
OVERVIE
W
ter 1
e
B
rid
g
e ba
s
r
ies. In o
r
a
nce, the
a
nce is s
a
i
s produc
t
o
nal UPS
r
unstabl
e
r
ont pan
e
packin
g
that all t
h
o
r dama
g
s
t
T
erminal
M
P
ower Ada
p
W
Prod
u
s
ed ROC
K
r
der to
m
KP-537
4
a
tisfactor
y
t
distin
gu
function
e
conditio
e
l to mat
c
g
h
e follow
i
g
ed, cont
a
M
ain Unit
p
te
r
u
ct O
v
K
POS KP-
m
eet cust
o
4
is built
u
y
. The ve
u
ished fo
r
prevents
n. The K
P
c
h with th
i
n
g
item
s
a
ct the d
e
2. Quic
k
5.
v
ervi
e
-
5374 is
t
o
mers’ d
e
u
p in a c
o
rtical ba
s
r
its uniq
u
the syst
e
P
-5374 is
e tone o
f
s
are con
t
e
aler fro
m
k
Referen
c
Power C
o
e
w
t
he cost
e
e
mand to
o
st effecti
s
e desi
g
n
u
e appea
r
e
m from
also pro
v
f
the ope
r
t
ained in
t
m
whom
y
c
e Guide
o
rd
KP-5374
T
e
ffective
a
balance
b
ve way b
and roc
k
r
ance but
data loss
v
ided wit
h
r
ation en
v
t
he carto
y
ou purch
3
T
ouch PO
S
a
lternativ
both the
b
ut also it
k
solid str
reasona
b
s
under p
o
h
five col
o
v
ironmen
n. If any
h
ased the
3
. Driver
C
Terminal
e for its
cost and
s
ucture
b
le price.
o
wer
o
r options
ts.
item is
product.
C
D
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KP-5374 T
o
1.2 Ap
Front Vi
e
Rear Vie
w
B
MSR
Cable
mana
g
cover
o
uch POS
T
pearan
e
w
w
B
ase
cove
r
g
ement
T
erminal
ce
P
P
RODUCT
O
15”
L
touc
Front
Cus
t
dis
p
MS
Rea
r
O
VERVIE
W
3
L
CD
h
panel
panel
t
omer
p
lay cove
r
R cover
r
cove
r
W
r
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PRODUC
T
4
Side Vie
w
Left
Ri
g
h
T
OVERVIE
W
w
Side
t Side
(I/O wit
h
W
h
cover)
KP-5374
T
(I/O wit
h
T
ouch PO
S
h
out cove
Terminal
r)
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PRODUCT OVERVIEW
KP-5374 Touch POS Terminal 5
1.3 I/O Interface
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PRODUCT OVERVIEW
6 KP-5374 Touch POS Terminal
I/O Interface
No. Connector Description
Cash Drawer RJ11 with 12V(Default)/24V
VGA-OUT DB15/F VGA for Second Display
COM3 COM2
COM1 COM5 Serial port with DB9/M Connector
PS/2 PS/2 Keyboard & Mouse Connector
LAN RJ45 LAN Connector
Audio-out Line-out with Audio Jack
Audio-in Mic-in with Audio Jack
POWER (DC Output) 12V/ 2A DC Jack
POWER (DC Input) 12V/5A DIM Jack
Built-in Speaker 1.5W passive stereo speaker x 2
USB USB 2.0 A-type Connector x 4
Control Interface
No. Name Description
USB USB 2.0 A-type Connector
HDD LED Indicator
Indicates the operational status of the Hard Disk
Drive (HDD).
The Red LED Indicator lights when HDD is being
accessed
Power LED Indicator Indicates the power ON/OFF status.
Green – System is powered on.
Orange – Standby mode
Off – System is powered off.
Reset Button Press to restart your system.
Power Button
Press the Power Button to turn the POS system
ON/OFF.
The Power LED Indicator will display the current
power status of the POS system.
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PRODUCT OVERVIEW
KP-5374 Touch POS Terminal 7
1.4 Specification
Model Name KP-5374
System
Main board IAT1-1037
CPU Intel Celeron 1037U 1.8 GHz Dual core
Chipset Intel NM70 Chipset
Main Memory 1GB DDRIII RAM
Display Size 15” TFT-LCD with touch panel
Display Resolution 1024 x 768
HDD 2.5” SATA HDD 320G
Expansion Mini PCI Express
Network 10/100/1000Mbps onboard Ethernet controller
OS Compatibility Windows 7, Windows XP/XPE, POS Ready, Linux
External I/O Interface
Serial Port 4 x External COM Ports with 5V/12V selectable
Cash Drawer Port 1 x RJ11 with DC 12V (Default)/24V
Keyboard Port 1 x PS/2(Keyboard & Mouse)
VGA Port 1 x DB15 VGA
Audio Jack 1 x Mic in, 1x Line out
Speaker 2 x Integrated 1.5 W stereo speaker
Ethernet Port 1 x RJ45 10M/100M/1000M Base-T
Parallel Port 1 x Bi-directional Parallel (Optional : Cable)
USB Port 5 x USB 2.0 Type A
DC Output 1 x 12V/2.5A DC Jack
Optional Peripheral
Magnetic Card Reader ISO 7811 option 1/2/3 track
Finger Print 512dpi x 8bit gray scale, Capture area: 14.6 x 18.1 mm
i-button Dallas Key
Wireless LAN 802.11 b/g
Customer Display VFD/LCD customer display
Second Display TFT-LCD display/non-touch
Control / Indicator
Power Button 1
Reset Button 1
LED Indicators 2 (HDD / Power)
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PRODUCT OVERVIEW
8 KP-5374 Touch POS Terminal
Powering
Power Supply AC 100V~240V/60W power adapter(90W optional )
Environment
EMC & Safety CE/FCC Class A
Operating
Temperature 5°C ~ 40°C
Storage Temperature -20°C ~ 60°C
Operating Humidity 15%~80% RH
Storage Humidity 20% ~90% RH
Mechanical
Housing Color Black
Construction ABS + SECC
Dimension(W x D x H) 390 x 235 x 320 mm
Weight N.W. 8.5 kg
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KP-5374 T
o
Chap
t
Before s
t
off and t
product.
2.1 Pe
r
2.1.1
M
An optio
both ri
gh
Step 2
C
correctl
y
ATTEN
T
If the M
S
o
uch POS
T
ter 2
t
artin
g
a
n
t
he powe
r
r
ipher
a
M
a
g
net
i
nal MSR
c
h
t/left sid
C
onnect t
h
y
.
T
ION
S
R doesn
T
erminal
Hard
w
n
y hardw
a
r
cord is
d
a
l Insta
i
c Strip
c
an be in
e of KP-
5
h
e MSR c
a
’t work p
w
are
I
a
re confi
g
d
isconne
c
llation
e Read
stalled in
5
374.
a
ble
r
operly,
p
I
nsta
l
g
uration,
c
ted to p
r
er (MS
R
Step
MSR
e
Step
3
with
2
p
lease re
f
l
latio
n
ensure t
h
r
event po
R
) Inst
1
Remov
e
e
xtensio
n
3
Fix the
2
screws.
f
er to CH
.
HARDWA
n
h
at the s
y
ssible da
m
a
llatio
n
e
the cov
e
n
slot.
MSR mo
d
.
6 Trou
b
RAE INS
T
y
stem is
ma
g
e to
t
n
e
r from t
d
ule in p
o
b
leshoot
i
T
ALLATIO
N
9
powered
t
he
he
o
sition
i
n
g
N
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HARDWA
R
10
2.1.2
I
Step 1
R
Step 2
U
R
E INSTALL
A
I
nte
g
ra
t
R
emove t
h
U
nfasten
2
Fi
g
u
A
TION
t
ed LC
D
h
e custo
m
2
thumb
s
re 2-b
D
/VFD
C
m
er displ
a
s
crews o
f
F
i
C
usto
m
a
y cover
o
f
f the rea
ig
ure 2-
m
er Dis
p
o
n the m
a
r
cove
r
b
y
a
KP-5374
T
p
lay In
s
a
in unit.
y
a coin.
Fi
g
ure
T
ouch PO
S
s
tallati
o
(Fi
g
ure
2
2-c
Terminal
o
n
2
-b, 2-c)
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HARDWARAE INSTALLATION
KP-5374 Touch POS Terminal 11
Step 3 Fix the customer display into the bracket and then fix them onto the main
unit with 2 screws. Plug the wafer connector to the COM 6 port with DC 5V
on the I/O board as shown in the picture. (Figure 2-f)
Figure 2-d Figure 2-e
Figure 2-f Figure 2-g
Step 4 Cover the screw holes with plastic lids and reinstall the rear cover.
(Figure 2-h, 2-i)
Figure 2-h Figure 2-i
ATTENTION
If the customer display doesn’t work properly, please refer to CH.6
Troubleshooting.
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HARDWA
R
12
2.1.3
S
Step 1
T
Step 2
R
m
o
f
Step 3
R
R
E INSTALL
A
S
econd
T
ilt the m
a
R
emove t
h
m
ain unit.
f
the mai
n
Fi
g
R
emove t
h
Fi
g
A
TION
Displa
y
a
in LCD t
o
h
e cable
m
Unfasten
n
unit. (F
ure 3-b
h
e top hi
n
ure 3-d
y
Insta
l
o
its hori
z
m
ana
g
e
m
the 2 th
u
i
g
ure 3-
b
ng
e cove
r
F
i
l
lation
z
ontal po
m
ent and
u
mb scre
b
, 3-c)
r
usin
g
a
ig
ure 3-
sition. (F
the cust
o
ws off bo
screwdri
v
a
KP-5374
T
i
g
ure 3-a
o
mer disp
th the fr
o
Fi
g
ure
v
er. (Fi
g
u
Fi
g
ure
T
ouch PO
S
a
)
p
lay cove
r
o
nt and r
e
3-c
re 3-d, 3
3-e
Terminal
r
s on the
e
ar cover
-
e)
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KP-5374 T
o
Step 4 I
n
(
F
p
r
Step 5 F
3-h)
Step 6 Fi
(
F
o
uch POS
T
n
stall the
F
i
g
ure 3-
f
r
operly. (
Fi
g
it the to
p
t the low
e
F
i
g
ure 3-i
Fi
g
T
erminal
hin
g
e w
i
f
) Make s
u
Fi
g
ure 3-
ure 3-f
p
hinge c
o
e
r hin
g
e
c
, 3-j)
g
ure 3-i
th 4 scre
u
re that
t
g
)
o
ver and
t
c
over to t
h
F
i
e
ws. Fit t
h
t
he 4 con
t
he uppe
r
h
e secon
d
ig
ure 3-
h
e secon
d
nection
p
r
hin
g
e c
o
d
display
a
h
HARDWA
d
display
o
p
oints ar
e
Fi
g
ure
o
ver of t
h
a
nd fix wi
t
Fi
g
ure
RAE INS
T
onto the
e
connect
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HARDWA
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14
Step 7 C
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KP-5374 T
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2.2.1
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HARDWARE INSTALLATION
16 KP-5374 Touch POS Terminal
Step 5 Reinstall the HDD bracket along with the cables, and then the front cover
of the main unit. (Figure 4-e, 4-f)
Figure 4-e Figure 4-f
2.2.2 Mini PCI Express Card Installation
Step 1 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 5-a, 5-b)
Figure 5-a Figure 5-b
Step 2 Locate the Mini PCI Express Card Slot on the mother board. (Figure 5-d)
Plug the Mini PCI Express card into the slot.
Figure 5-c Figure 5-d
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