True Manufacturing Company TMW TMW-36F User manual

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INSTALLATION MANUAL FOR MEAT WELL MODELS
TMW (TRUE MEAT WELL)
CONGRATULATIONS!
You have just purchased the finest commercial
refrigeration available. You can expect many years
of trouble-free operation.
TRUE FOOD INTERNATIONAL EQUIPMENT, INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX [phone] • INT’L FAX [phone] • [phone]
Parts Department (800)424-TRUE • Parts Department FAX# [phone]
TABLE OF CONTENTS
Safety Information
Safety Precautions –––––––––––––––––––––––– 1
Proper Disposal ––––––––––––––––––––––––––– 2
Connecting Electricity –––––––––––––––––––––– 3
Adapter Plugs –––––––––––––––––––––––––––– 3
Installation / Operation Instructions
Ownership ––––––––––––––––––––––––––––––– 4
Required Tools ––––––––––––––––––––––––––– 4
Uncrating & Locating –––––––––––––––––––––– 4
Installation of Castors –––––––––––––––––––––– 5
Leveling Cabinet –––––––––––––––––––––––––– 6
Electrical Instructions –––––––––––––––––––––– 6
Start-up –––––––––––––––––––––––––––––––– 7
Maintenance, Care & Cleaning
Cleaning Condenser Coil –––––––––––––––––––– 8
Temperature Control Adjustment ––––––––––––– 9
Stainless Steel Equipment Care & Cleaning –– 10-11
TMW-36F
TMW-36F-QT
2/23/10 300 SB #912634
COLD INNOVATIONS ®

NOTICE TO
CUSTOMER:
Loss Or Spoilage Of Products In Your
Refrigerator/Freezer Is NOT Covered
By Warranty. In Addition To Following
Recommended Installation Procedures
You Must Run The Refrigerator/Freezer
24 Hours Prior To Usage.
True Manufacturing Company, Inc.

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SAFETY INFORMATION
• Thisfreezermustbeproperlyinstalledandlocatedin
accordancewiththeInstallationInstructionsbeforeit
isused.
• Donotallowchildrentoclimb,standorhangonthe
shelvesinthefreezer.Theycoulddamagethefreezer
andseriouslyinjurethemselves.
• Donottouchthecoldsurfacesintherefrigerated
compartmentwhenhandsaredamporwet.Skin
maysticktotheseextremelycoldsurfaces.
• Donotstoreoruseflammableliquidsorvaporsin
thevicinityofthisoranyotherappliance.
• Keepfingersoutofthe“pinchpoint”areas;
clearancesbetweenthedoorsandbetweenthecabinet
anddoorsarenecessarilysmall;becarefulclosing
doorswhenchildrenareinthearea.
NOTE
Any servicing, warranty repairs or maintenance should be
carried out by qualified personnel, failure to do so could be
dangerous and may invalidate your warranty.
• Unplugthefreezerbeforecleaningand  
 makingrepairs.
• Settingtemperaturecontrolsto0positiondoes
notisolatetheunitfromtheelectricalsupply,you
mustdisconnectthemainpowerleadfromthewall
receptacletoisolate.
WARNING!
Use this appliance for its intended purpose as described in this Owner Manual.
This cabinet contains fluorinated greenhouse gas covered by the Kyoto Protocol
(please refer to cabinet's inner label for type and volume,
GWP of 134a= 1,300. R404a= 3,800).
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
How to Maintain Your Unit
to Receive the Most Efficient and
Successful Operation
You have selected one of the finest commercial freezer units made. It is manufactured under
strict quality controls with only the best quality materials available. Your TRUE freezer, when
properly maintained, will give you many years of trouble-free service.

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SAFETY INFORMATION
HOW TO SAFELY DISPOSE OF USED
REFRIGERATION EQUIPMENT
DANGER!
RISK OF CHILD ENTRAPMENT
Childentrapmentandsuffocationarenotproblems
ofthepast.Junkedorabandoneddisplaycasesarestill
dangerous…eveniftheywillsitfor“justafewdays.”
It is much safer if doors and lids are removed so
children cannot get trapped inside, leaving the shelves
in place will also deter children from trying to climb
inside.
Ifyouaregettingridofyouroldrefrigerator,please
followtheinstructionsbelowtohelppreventaccidents.
Dependingonthecountrywheretheunitislocatedthere
willbeofficiallyapprovedwaysofdisposingofyourused
equipment.
It is important that care is taken in disposing of used
refrigerators or freezers. Before You Throw Away Your
Old Refrigerator or Freezer:
• Takeoffthedoors.
• Leavetheshelvesinplacesothatchildrenmaynot
easilyclimbinside.
Refrigerant Disposal
DependingontheCountrywheretheunitislocated
therewillbeOfficiallyapprovedwaysofdisposingof
yourusedequipment.Youroldrefrigeratormayhavea
coolingsystemthatuses“OzoneDepleting”chemicals.
Ifyouarethrowingawayyouroldrefrigerator,make
suretherefrigerantisremovedforproperdisposal
byaqualifiedservicetechnician.Ifyouintentionally
releaseanyrefrigerantsyoucanbesubjecttofinesand
imprisonmentunderprovisionsoftheenvironmental
regulations.

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Thepowercordofthisapplianceisequippedwitha
groundingplugwhichmateswithastandardgrounding
walloutlettominimizethepossibilityofelectricshock
hazardfromthisappliance.
Havethewalloutletandcircuitcheckedbyaqualified
electriciantomakesuretheoutletisproperlygrounded.
Iftheoutletisastandard2-prongoutlet,itisyour
personalresponsibilityandobligationtohaveitreplaced
withtheproperlygroundedwalloutlet.
Theunitshouldalwaysbepluggedintoit’sown
individualelectricalcircuit,whichhasavoltagerating
thatmatchestheratingplate.
Thisprovidesthebestperformanceandalsoprevents
overloadingbuildingwiringcircuitswhichcouldcausea
firehazardfromoverheatedwires.
Neverunplugyourfreezerbypullingonthepowercord.
Alwaysgripplugfirmlyandpullstraightoutfromthe
outlet.
Repairorreplaceimmediatelyallpowercordsthathave
becomefrayedorotherwisedamaged.Donotuseacord
thatshowscracksorabrasiondamagealongitslengthor
ateitherend.
Whenremovingthefreezerawayfromthewall,be
carefulnottorolloverordamagethepowercord.
IMPORTANT ELECTRICAL SAFETY INFORMATION
Do not, under any circumstances, cut or remove the ground prong from the power cord.
For personal safety, this appliance must be properly grounded.
WARNING!
USE OF EXTENSION CORDS / ADAPTER PLUGS
NEVER USE AN EXTENSION CORD! NEVER USE AN ADAPTER PLUG! Do not use adapter plugs or extension leads as these can
cause safety issues and early failure of electrical components. The use of adapters and extension cords will invalidate your warranty.
WARNING
Compressor warranties are void if compressor burns out due to low voltage.
WARNING
Power supply cord ground should not be removed!
NOTE
To reference wiring diagram - Remove lower rear grill. Wiring diagram is positioned on the inside cabinet wall.
SAFETY INFORMATION

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INSTALLATION / OPERATION INSTRUCTIONS
Toensurethatyourunitworksproperlyfromthefirst
day,itmustbeinstalledproperly.Wehighlyrecommend
thatyourTRUEunitisinstalledbyyoursupplying
dealerorservicecompany.Thecostofaprofessional
installationismoneywellspent.Issuescausedby
incorrectinstallationmayinvalidateyourwarranty.
BeforeyoustarttoinstallyourTRUEunit,carefully
inspectitforfreightdamage.Ifdamageisdiscovered,
immediatelyfileaclaimwiththedeliveryfreightcarrier.
TRUE is not responsible for damage incurred during
shipment.
OWNERSHIP
• AdjustableSpannerorMoleGrips
• PhillipsHeadScrewdriver
• SpiritLevel
REQUIRED TOOLS
Thefollowingprocedureisrecommendedforuncrating
theunit:
A. Removetheouterpackagingbypullingtri-wallnails
fromskid.Remove(4)cardboardcornerpadsand
dustcover.
B. Inspectforconcealeddamage.Again,immediately
fileaclaimwiththefreightcarrierifthereisdamage.
C. Moveyourunitasclosetothefinallocationas
possiblebeforeremovingthewoodenskid.
UNCRATING
A. Removeshippingskidbyunscrewingboltswithan
adjustablewrench.
B. Carefullyliftfreezerofftheshippingskid.
C. Freeplugandcordfrominsidethelowerfrontofthe
unit(donotpluginpowersource).
D. YourTRUEequipmentshouldbeplacedclose
enoughtotheelectricalsupplysothatextension
cordsareneverused.
LOCATING
Removing skid from
bottom of cabinet.

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INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION OF CASTORS
IMPORTANT SAFEGUARD FOR INSTALLATION OF LEG/CASTOR (IMAGES 1-3 DEMONSTRATE PROCEDURE)
Thread castor into
the underside of cabinet
frame rail.
For leveling, insert the shim
between the castor and
frame rail.
Use the tool provided to
tighten the castor into place.
Leveling Shim
Castor
Bearing
Race
Lower Rail Assembly
Snug Fit
Here
Rail End
Securing Castors
Toobtainmaximumstrengthandstabilityoftheunit,
itisimportantthatyoumakesureeachcastorissecure.
Thebearingraceonthecastorofthetopedgeoftheleg
mustmakefirmcontactwiththerail.
Unit leveling
Fourlevelingshimshavebeenprovidedforleveling
castoredunitspositionedonunevenfloors.Shimsmust
bepositionedbetweenrailendandbearingrace.TRUE
recommendsafourshimlimittoanysinglecastor.
A. Turnthebearingracecounter-clockwiseuntilthe
cabinetislevel.Levelfronttobackandsidetoside
(diagonally).
B. Installthedesirednumberofshims,makingsurethe
slotoftheshimisincontactwiththethreadedstem
ofthecastor.
C. Ifmorethanoneshimisused,turntheslotata90°
anglesotheyarenotinline.
D. Turnthebearingraceclockwisetotightenandsecure
thecastorbytighteningtheanchoringboltwitha3/4
inchopen-endwrenchorthetoolprovided.
CAUTION
To avoid damage to lower rail assembly, slowly raise unit to
upright position.
1
3
2

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INSTALLATION / OPERATION INSTRUCTIONS
A. Beforeyournewunitisconnectedtoapowersupply,
checktheincomingvoltagewithavoltmeter.If
anythinglessthan100%oftheratedvoltagefor
operationisnoted,correctimmediately.
B. Allunitsareequippedwithaservicecord,andmust
bepoweredatproperoperatingvoltageatalltimes.
Refertocabinetdataplateforthisvoltage.
TRUErequiresthatasolecircuitbededicatedforthe
unit.Failuretodosovoidswarranty.
WARNING
Compressor warranties are void if compressor burns out
due to low voltage.
WARNING
Power supply cord ground should not be removed!
NOTE
To reference wiring diagram - Remove lower rear grill.
Wiring diagram is positioned on the inside cabinet wall.
ELECTRICAL INSTRUCTIONS
LEVELING
Securing Castors
A. Setunitinitsfinallocation.Besurethereisadequate
ventilationinyourroom.Underextremeheat
conditions,(100°F+,38°C+),youmaywanttoinstall
anexhaustfan.
WARNING
Warranty is void if ventilation is insufficient.
B. ProperlevelingofyourTRUEcooleriscriticalto
operatingsuccess(fornon-mobilemodels).Effective
condensateremovalanddooroperationwillbe
effectedbyleveling.
C. Thecoolershouldbeleveledinsidethecabinetfront
tobackandsidetosidewithalevel.
D. Ensurethatthedrainhoseorhosesarepositionedin
thepan.
E. Freeplugandcordfrominsidethelowerrearofthe
cooler(donotplugin).
F. Theunitshouldbeplacedcloseenoughtothe
electricalsupplysothatextensioncordsare
neverused.
WARNING
Cabinet warranties are void if OEM power cord is tampered
with. True will not warranty any units that are connected to
an extension cord.

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A. Thecompressorisreadytooperate.Plugintheunit.
B. TemperaturecontrolsetatNo.4positiongives
refrigeratorsanapproximatetemperatureof35°Fand
freezersanapproximatetemperatureof-10°F.Allow
unittofunctionseveralhours,completelycooling
cabinetbeforechangingthecontrolsetting.
C. Excessivetamperingwiththecontrolcouldleadto
servicedifficulties.Shoulditeverbecomenecessary
toreplacetemperaturecontrol,besureitisordered
fromyourTRUEdealerorrecommendedservice
agent.
NOTE
If the unit is disconnected or shut off, wait five minutes
before starting again.
RECOMMENDATION
Before loading product we recommend you run your TRUE
unit empty for two to three days. This allows you to be sure
electrical wiring and installation are correct and no shipping
damage has occurred. Remember, our factory warranty
does not cover product loss!
REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial number for
your unit. If at any time during the life of your display case,
a part is needed, you may obtain this part by furnishing
the model number and serial number to the company from
whom you purchased the cabinet. Call Toll-Free: (800)-424-
TRUE (Direct to Parts Department). (800)-325-6152 (U.S.A.
& Canada only) or call: (636)-240-2400.
STARTUP
INSTALLATION / OPERATION INSTRUCTIONS
Serial Number

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TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE ONLY!
TERMS:
•Cut-out-Temperaturesensedbythecontrollerthat
shutsthecompressoroff.
•Cut-in-Temperaturesensedbythecontrollerthat
turnsthecompressoron.
TOOLS REQUIRED:
•Phillipsheadscrewdriver
•5/64"or2mmAllenKey
•T-7TorxKey
A. Unplugordisconnectpowertothecabinet.
B. Removethescrewsthatsecurethetemperature
controltotheinsetbox,lowerright,rearof
cabinet.
C. Pulloutgentlyfromcabinet.
NOTE
Mechanical temperature controllers are affected when
functioning at high altitude. The Cut-in and cut-out
temperatures will be colder than when the controller
functions closer to sea level.
D. Forhighelevationinstallations,itmaybe
necessaryto"warm-up"thesetpoints.Tomake
theadjustment,inserttheappropriatetoolineach
adjustmentscrewandturn1/4ofarevolution
clockwise(totheright).Thisprocedurewilladjust
boththecut-inandcut-outabout2°Cwarmer.
E. Makesuretoreconnectthepinkwiretoproper
spadeterminalwhenreinstalling.
MANUAL DEFROST
(Freezer units only!)
Theunitwillneedtobemanuallydefrost.Unplugunit
untilallfrostisgone.Themanualdefrostfrequency
willdependontheunitsusage,environment,andthe
amountoffrost.
DANFOSS TEMPERATURE CONTROL (High Altitude Only!)
Cut-out Adjustment Screw
Allen (5/64" or 2 mm) (clock-
wise for warmer)
Cut-in Adjustment Screw
Torx (T-7)
(clockwise for warmer)
Compressor Connection
(pink)
(double terminal)
Compressor
Connection (pink)
Temperature
Control
INSTALLATION / OPERATION INSTRUCTIONS

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True Food International Equipment, Inc.
99
CLEANING THE CONDENSER COIL
When using electrical appliances, basic safety precautions should be followed, including the following
TOOLS REQUIRED:
•Phillipsscrewdriver
•Stiffbristlebrush
•AdjustableSpannerorMoleGrips
•VacuumCleaner
Step 1
Disconnectpowertounit.
Step 2
Removethefrontgrillbybackingoutfourphillipshead
screws.(Seeimage3).
Step 3
Removeboltsanchoringcompressorassemblytoframerails
andcarefullyslideout.(tubeconnectionsareflexible)
Step 4
Cleanoffaccumulateddirtfromthecondensercoilandthe
fanwithastiffbristlebrush.(Seeimage1).
Step 5
Liftcardboardcoverabovefanatplasticplugsandcarefully
cleancondensercoilandfanblades.
Step 6
Afterbrushingcondensercoilvacuumdirtfromcoil,and
interiorfloor.(Seeimage2)
Step 7
Replacecardboardcover.Carefullyslidecompressorassembly
backintopositionandreplacebolts.
Step 8
Reinstallreargrillassemblyontounit.Tightenallscrews.
Step 9
Connectunittopowerandchecktoseeifcondensingunit
isrunning.
MAINTENANCE, CARE & CLEANING
Condensers accumulate dirt and require cleaning every 30 days.
Dirty condensers result in compressor failure, product loss, and lost
sales... which are not covered by warranty.
If you keep the Condenser clean you will minimize your service
expense and lower your electrical costs. The Condenser requires
scheduled cleaning every thirty days or as needed.
Air is pulled through the Condenser continuously, along with dust,
lint, grease, etc.
A dirty Condenser can result in NON-WARRANTEED part &
Compressor Failures, Product Loss, and Lost Sales.
Proper cleaning involves removing dust from the Condenser. By
using a soft brush, or vacuuming the Condenser with a shop vac, or
using CO2, nitrogen, or pressurized air.
If you cannot remove the dirt adequately, please call your refrigera-
tion service company.
If you have any questions, please call TRUE Manufacturing at 636-
240-2400 or 800-325-6152 and ask for the Service Department.
Service Department Availability Monday-Friday 7:30 a.m. to 5:30 p.m.
and Saturday 8:00 a.m. to 12:00 p.m. CST.
THE CLEANING OF THE CONDENSER IS NOT
COVERED BY THE WARRANTY!
Image 1 Image 2
Image 3
Condenser
Coil

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True Food International Equipment, Inc.
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MAINTENANCE, CARE & CLEANING
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces. Please ensure that you
use appropriate products when cleaning and polishing your TRUE unit. Cleaners containing chlorine must not be used as these will
attack the stainless steel causing damage and in some cases corrosion. Your supplier of cleaning products should be able to advise
you of the products suitable to keep your TRUE unit looking like new.
• StainlessSteelOpponents
  Therearethreebasicthingswhichcanbreakdownyourstainlesssteel’spassivitylayerandallow  
corrosiontorearitsuglyhead.
1) Scratchesfromwirebrushes,scrapers,andsteelpadsarejustafewexamplesofitemsthatcanbeabrasivetostainless
steel’ssurface.
2) Depositsleftonyourstainlesssteelcanleavespots.Youmayhavehardorsoftwaterdependingonwhatpartofthe
countryyoulivein.Hardwatercanleavespots.Hardwaterthatisheatedcanleavedepositsiflefttosittoolong.These
depositscancausethepassivelayertobreakdownandrustyourstainlesssteel.Alldepositsleftfromfoodpreporservice
shouldberemovedassoonaspossible.
3) Chloridesarepresentintablesalt,food,andwater.Householdandindustrialcleanersaretheworsttypeofchloridesto
use.
8stepsthatcanhelppreventrustonstainlesssteel:
1. Usingthecorrectcleaningtools
  Usenon-abrasivetoolswhencleaningyourstainlesssteelproducts.Thestainlesssteel’spassivelayerwillnotbeharmedby
softclothsandplasticscouringpads.Step2tellsyouhowtofindthepolishingmarks.
2. Cleaningalongthepolishlines
  Polishinglinesor“grain”arevisibleonsomestainlesssteels.Alwaysscrubparalleltovisiblelinesonsomestainlesssteels.
Useaplasticscouringpadorsoftclothwhenyoucannotseethegrain.
3. Usealkaline,alkalinechlorinatedornon-chloridecontainingcleaners
  Whilemanytraditionalcleanersareloadedwithchlorides,theindustryisprovidinganeverincreasingchoiceofnon-
chloridecleaners.Ifyouarenotsureofyourcleaner’schloridecontentcontactyourcleanersupplier.Iftheytellyouthat
yourpresentcleanercontainschlorides,askiftheyhaveanalternative.Avoidcleanerscontainingquaternarysaltsasthey
canattackstainlesssteel,causingpittingandrusting.
4. WaterTreatment
  Toreducedeposits,softenthehardwaterwhenpossible.Installationofcertainfilterscanremovecorrosiveanddistasteful
elements.Saltsinaproperlymaintainedwatersoftenercanbetoyouradvantage.Contactatreatmentspecialistifyouare
notsureoftheproperwatertreatment.
5. Maintainingthecleanlinessofyourfoodequipment
  Usecleanersatrecommendedstrength(alkaline,alkalinechlorinatedornon-chloride).Avoidbuild-upofhardstainsby
cleaningfrequently.Whenboilingwaterwithyourstainlesssteelequipment,thesinglemostlikelycauseofdamageis
chloridesinthewater.Heatinganycleanerscontainingchlorideswillhavethesamedamagingeffects.
6. Rinse
  Whenusingchlorinatedcleanersyoumustrinseandwipedryimmediately.Itisbettertowipestandingcleaningagents
andwaterassoonaspossible.Allowthestainlesssteelequipmenttoairdry.Oxygenhelpsmaintainthepassivityfilmon
stainlesssteel.
7. Hydrochloricacid(muriaticacid)shouldneverbeusedonstainlesssteel
8. Regularlyrestore/passivatestainlesssteel
STAINLESS STEEL EQUIPMENT CARE AND CLEANING

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True Food International Equipment, Inc.
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MAINTENANCE, CARE & CLEANING
•Thetopslidingdoor,doorhood,andtrimpiecearoundthetopofthecabinetsimplycomeoffwithnotoolsrequired.
Thisisforeasiercleaning.Pleaseseefigure1.
NOTE:
The use of stainless steel cleaners or other such solvents is not
recommended on plastic parts. Warm soap and water will suffice.
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
Figure 1