True North TN20 INSERT User manual

INSTALLATION
AND OPERATING
INSTRUCTIONS
SAFETY NOTICE: If this stove is not properly
installed, a house re may result. For your
safety, follow the installation instructions.
Contact local building or re officials about
restrictions and installation inspection re-
quirements in your area.
140515-20 TN20 5055.552-A
TESTED and LISTED to CAN/ULC S627
AND UL 1482
Meets the Environmental Protection Agency's
May 2015 Particulate Emission Standards
IMPORTANT:
THESE INSTRUCTIONS ARE TO
REMAIN WITH THE HOMEOWNER
SAVE THESE INSTRUCTIONS
MODEL: TN20
SERIES: A
SERIAL #

2 TN20 140515-20
Contents
Safety and Maintenance.............................................................. 3
Maintenance Checks ................................................................... 4
Chimney Smoke and Creosote Formation............................................. 5
Chimney Fires........................................................................................ 5
Avoiding a Chimney Fire........................................................................ 5
In Case of a Chimney Fire ..................................................................... 5
Operation...................................................................................... 6
Wood Selection...................................................................................... 6
How to Test Your Wood .......................................................................... 6
Lighting a Fire........................................................................................ 6
Normal Operation .................................................................................. 6
Restarting After Extended or Overnight Burns....................................... 7
Proper Draft ........................................................................................... 7
Ash Removal ......................................................................................... 7
Disposal of Ashes .................................................................................. 7
Heat Output Calculation ........................................................................ 7
Stove Dimensions........................................................................ 8
Minimum Clearance to Combustibles .................................................... 8
Residential ................................................................................... 9
Installation.................................................................................... 9
Crate Removal....................................................................................... 9
Clearances ............................................................................................ 9
Chimney and Connector........................................................................ 9
Double-Wall Connector.......................................................................... 9
Single-Wall Connector ........................................................................... 9
Procedure .............................................................................................. 9
Baffle Installation....................................................................... 10
Removal................................................................................................10
Installation ............................................................................................10
Through Wall Installations.....................................................................11
Mobile Home Installation .......................................................... 12
Clearances ...........................................................................................12
Chimney Installation .............................................................................12
Procedure:.............................................................................................12
Ember Protector......................................................................... 14
Combustion Air.......................................................................... 14
Optional Blower ......................................................................... 15
Blower Installation.................................................................................15
Blower Operation..................................................................................15
Firebrick Installation.................................................................. 16
Appendix A................................................................................. 17
Troubleshooting ....................................................................................17
Replacement Parts ...............................................................................18
Warranty Information................................................................. 19
Label.................................................................................................... 23
PLEASE SAVE THESE INSTRUCTIONS
This manual describes the installation and operation of the True North, TN20 Freestanding wood heater. This heater
meets the 2015 U.S. Environmental Protection Agency's crib wood emission limits for wood heaters sold after May
15, 2015. Under specic test conditions this heater has been shown to deliver heat at rates ranging from 10,700 to
32,900 Btu/hr.
NOTE: WE STRONGLY RECOMMEND THAT SMOKE AND CARBON MONOXIDE DETECTORS BE INSTALLED IN THE
AREA WHERE THE HEATER IS TO BE INSTALLED.
If smoke detectors have been previously installed, you may notice that they are operating more frequently. This may be due
to curing of stove paint or fumes caused by accidentally leaving the re door open. Do not disconnect the detectors.
SAFETY NOTICE: If this stove is not properly installed, a house re may result. For your safety, follow the installa-
tion instructions. Contact local building or re officials about restrictions and installation inspection requirements
in you area.
Please read this entire manual before you install and use your new room heater. Failure to follow instructions may result in
property damage, bodily injury, or even death.

TN20 140515-20 3
Safety and
Maintenance
WARNING: NEVER USE CHEMICALS OR ANY OTHER
VOLATILE LIQUID TO START A FIRE. DO NOT BURN
GARBAGE, OR FLAMMABLE FLUIDS SUCH AS
GASOLINE, NAPTHA, OR ENGINE OIL.
WARNING: ONLY USE MATERIALS SUPPLIED BY
MANUFACTURER WHEN DOING MAINTENANCE OR
REPLACEMENTS.
1. Burn only dry and well seasoned cord wood. The
denser or heavier the wood when dry, the greater
its heat value. This is why hardwoods are generally
preferred. Green or wet wood will cause a rapid buildup
of creosote. If you feel it is necessary to burn wet or
unseasoned wood, do so only with the air inlet set open
enough to maintain a good strong re and fairly high
chimney temperatures. Do not attempt to burn overnight
using green wood or wet wood. Wet wood can cause
up to 25% drop in heater output, as well as contributing
signicantly to creosote buildup.
2. Remove ashes frequently. Embers can roll out the
door and create a re hazard. Maintain a 1"(25mm)
minimum ash base.
3. If glass becomes darkened through slow burning or
poor wood, it can readily be cleaned with replace glass
cleaner when stove is cold. Never scrape with an object
that might scratch the glass. The type and amount of
deposit on the glass is a good indication of the ue pipe
and chimney buildup. A light brown dusty deposit that is
easily wiped off usually indicates good combustion and
dry, well-seasoned wood and therefore relatively clean
pipes and chimney. On the other hand, a black greasy
deposit that is difficult to remove is a result of wet and
green wood and too slow a burning rate. This heavy
deposit is building up at least as quickly in the chimney.
4. DOOR GASKETS - The gasket used for the True North
(5/8"(16mm) medium density berglass rope) requires
only light pressure to seal. This will prolong seal life. It
is important that the door seal be maintained in good
condition. Periodically inspect seals and replace if
necessary. Follow instructions included in the TN19.
DGKIT kit obtainable from your nearest True North
dealer.
5. DOOR GLASS - Do not slam loading door or otherwise
impact glass. When closing door, make sure that no
logs protrude to impact the glass. If the glass gets
cracked or broken, it must be replaced before using the
stove. Replacement glass can be obtained from your
dealer. Use 9-1/4"(235mm) x 13-1/4"(337mm) x 5 mm.
Ceramic glass only. Do not substitute with any other
type.
-To remove broken glass, undo the four retaining screws
and remove clamps, noting position for re-assembly.
Remove all particles of glass . Be careful as they are
very sharp. Install new glass complete with gasket.
Replace clamps and screws.
CAUTION:
- do not overtighten, tighten screws very carefully
- do not clean glass when hot
- do not use abrasive cleaners on glass
6. The area where boost combustion air enters the rebox
must be kept clear of excessive ash buildup which will
block air ow. This area is at the front of the rebox.
7. Do not store wood within heater installation clearances,
or within the space required for fuel loading and ash
removal. Keep the area around the heater clean and
free of loose combustibles, furniture, newspapers, etc.
8. Establish a routine for the fuel, woodburning and
ring technique. Check daily for creosote buildup until
experience shows how often you need to clean to be
safe.
9. Be aware that the hotter the re, the less creosote
is deposited. Weekly cleaning may be necessary in
mild weather, even though monthly cleaning is usually
enough in the coldest months when burning rates are
higher.
10. Instruct all members of your family on the safe operation
of the heater. Ensure they have enough knowledge
of the entire system if they are expected to operate it.
Stress the section on chimney res and the importance
of following the steps outlined "In Case of Chimney
Fire".

4 TN20 140515-20
Maintenance Checks
Check the following parts for damage such as cracks, excessive corrosion, burned out sections and
excessive warping: (See website for descriptions and more detail)
Weekly:
- Firebrick - Visual, for cracking.
- Door Gasket - sagging, placement, damage.
Monthly
- Brick rail tabs and brick rails.
- Back side of airwash chamber.
- Boost tube cover.
- Top baffle board.
- Baffle Tubes.
When Cleaning the
Chimney System:
- Top heat shield and mounting bolt.
- Brick Rails.
- Manifold.
Blower:
- The blower should be cleaned out a minimum every six months by using a vacumn on the grill open-
ings in the back and bottom of the blower casing to remove any dust and debris.
- Replace the baffle tubes if they have cracking or breakage.
- Please contact your Dealer if you experience any of the damage listed above. Continuing to operate
your stove with broken parts may accelerate damage to other parts and may void your warranty

TN20 140515-20 5
Chimney Smoke and Creosote
Formation
When wood is burned slowly, it produces tar and other
organic vapours, which combine with expelled moisture
to form creosote. The creosote vapours condense in the
relatively cool chimney ue of a slow burning re. As a
result, creosote residue accumulates on the ue lining.
When ignited, this creosote makes an extremely hot re.
The chimney connector and chimney should be inspected
periodically (at least once every two months) during the
heating season to determine if a creosote buildup has
occurred. If creosote has accumulated (3 mm. or more), it
should be removed to reduce the risk of a chimney re.
1. Highest smoke densities and emissions occur when a
large amount of wood is added to a bed of hot coals
and the air inlet is closed. The heated wood generates
smoke, but without ample air, the smoke cannot burn.
Smoke-free, clean burning requires small fuel loads,
two or three logs at a time or 1/4 to 1/2 of fuel load
and leaving the air inlet relatively wide open, especially
during the rst 10 to 30 minutes after each loading,
when most of the smoke generating reactions are
occurring. After 30 minutes or so, the air inlet can be
turned down substantially without excessive smoke
generation. Wood coals create very little creosote-
producing smoke.
2. The cooler the surface over which the wood smoke is
passing, the more creosote will be condensed. Wet
or green wood contributes signicantly to creosote
formation as the excess moisture that is boiled off cools
the re, making it difficult for the tars and gases to ignite,
thus creating dense smoke and poor combustion. This
moisture-laden smoke cools the chimney, compounding
the problem by offering the smoke the ideal place to
condense.
In summary, a certain amount of creosote is inevitable and
must be lived with. Regular inspection and cleaning is
the solution. The use of dry, seasoned wood and ample
combustion air will help to minimize annoying smoke
emissions and creosote buildup.
Chimney Fires
The result of excessive creosote buildup is a chimney re.
Chimney res are dangerous. Temperatures inside the
chimney can exceed 2000°F(1100°). This causes much
higher than normal temperatures in the chimney and on its
exterior surfaces. Ignition of nearby or touching combustible
material is more likely during a chimney re. Proper
clearances are critical during such a re.
Chimney res are easy to detect; they usually involve one
or more of the following:
-Flames and sparks shooting out of the top of the
chimney
-A roaring sound
-Vibration of the chimney
Avoiding a Chimney Fire
There are two ways to avoid chimney res:
1. Do not let creosote build up to a point where a chimney
re is possible.
2. Do not have res in the heater that may ignite chimney
res. These are hot res, such as when burning
household trash, cardboard, Christmas tree limbs, or
even ordinary fuel wood; (eg. with a full load on a hot
bed of coals and with the air inlet wide open for more
time than is needed to completely char a fresh fuel
load.)
3. The Chimney connector pipe should be disconnected
from stove to clean and inspect the chimney. Only if
this is not possible should you remove baffle assembly
In Case of a Chimney Fire
1. Have a re extinguisher handy. Contact your local
municipal or provincial re authority for further
information on how to handle a chimney re. It is most
important that you have a clearly understood plan on
how to handle a chimney re.
2. Close air inlet on stove.
3. Call local re department.
4 Prepare to evacuate to ensure everyone's safety. Have
a well understood plan of action for evacuation. Have a
place outside where everyone is to meet.
5. After the chimney re is out, the chimney must be
cleaned and checked for stress and cracks before
starting another re. Also check combustibles around
the chimney and the roof. The services of a competent
or certied installer, (certied by the Wood Energy
Technical Training program (WETT) - in Canada, Hearth
Education Foundation (HEARTH) - in U.S.A.,) are
strongly recommended.

6 TN20 140515-20
Operation
CAUTION: Hot while in operation. Keep children,
clothing and furniture away. Contact may cause skin
burns.
WARNING: Always keep loading door closed when
burning. This heater is not designed for open door
burning.
WARNING: No alteration or modication of the
combustion air control assembly is permitted. Any
tampering will void warranty and could be very
hazardous.
WARNING: Do not use grates or andirons to elevate
the fuel. Burn directly on the re bricks. Replace
broken or missing bricks. Failure to do so may create a
hazardous condition.
WARNING: Never use gasoline, gasoline-type lantern
fuel, kerosene, charcoal lighter uid, or similar liquids
to start or ‘freshen up’ a re in this heater. Keep all
such liquids well away from the heater while in use.
Your True North heater is designed for maximum overall
efficiency at a moderate ring rate. Overring is hazardous
and a waste of fuel. Too slow a burn may contribute to
creosote buildup and lowers combustion efficiency.
Wood Selection
This heater is designed to burn natural wood only. Higher
efficiency and lower emissions generally result when
burning air-dried seasoned hardwoods, as compared to
softwoods or to green or freshly cut hardwoods.
Wood should be properly air dried (seasoned) for six
months or more. Wet or undried wood will cause the re
to smoulder and produce large amounts of creosote. Wet
wood also produces very little heat and tends to go out
often.
DO NOT BURN :
-Salt water wood * -Treated wood
-Wet or green wood -Coal/charcoal
-Garbage* -Solvents
-Lawn clippings/yard waste -Unseasoned wood
-Railroad ties -Manure or animal remains
-Materials containing rubber, including tires
-Materials containing plastic
-Waste petroleum products, paints or paint
thinners, or asphalt products
-Materials containing asbestos
-Construction or demolition debris
-Paper products, cardboard, plywood, or particleboard.
* These materials contain chlorides which will rapidly
destroy metal surfaces and void warranty.
Burning these materials may result in the release of toxic fumes
or render the heater ineffective and cause smoke.
The prohibition against burning these materials does not pro-
hibit the use of re starters made from paper, cardboard, saw
dust, wax and similar substances for the purpose of starting
a re in an affected wood heater.
Do not burn anything but wood. Other fuels, eg. charcoal,
can produce large amounts of carbon monoxide,
a tasteless, odourless gas that can kill. Under no
circumstances should you attempt to barbecue in this
heater.
How to Test Your Wood
Add a large piece of wood to the stove when it has a good
large bed of coals. It is dry if it is burning on more than
one side within one minute. It is damp if it turns black and
lights within three minutes. If it sizzles, hisses and blackens
without igniting in ve minutes it is soaked and should not
be burned.
Lighting a Fire
Remove the retaing clip on the front of the baffle
before lighting for the rst time.
1. M o v e air control lever to the left-most position
(maximum ring rate) and open door.
2. Place crumpled newspaper in the centre of the heater
and criss-cross with several pieces of dry kindling. Add
a few small pieces of dry wood on top.
3. Ignite the paper and leave the door ajar approimately
1/2"(13mm) - 1"(25mm) until the wood kindling is fully
engulfed in ame.
4. After the kindling is fully engulfed add a few small logs.
Close door.
5. Begin normal operation after a good coal base exists
and wood has charred.
Curing of the Paint Finish
To achieve the best nish, the paint on your stove must
be baked on with small res. When burning your stove for
the rst 2-3 times it is very important that the room be well
ventilated. Open all windows and doors. Smoke and fumes
caused by the curing process may cause discomfort to
some individuals.
Normal Operation
WARNING: This wood heater has a manufacturer-set
minimum low burn rate that must not be altered. It is
against federal regulations to alter this setting or other-
wise operate this wood heater in a manner inconsistent
with the operating instructions in this manual.
1. Set air control to a desired setting. If smoke pours down
across the glass (waterfall effect) this indicates you have
shut the control down too soon or you are using too low
a setting. The wide range control panel makes nding
the desired setting for your application easy. As every
home's heating needs vary (ie. insulation, windows,
climate, etc.) the proper setting can only be found by
trial and error and should be noted for future burns.
2. To refuel, adjust air control to high, and give the re
time to brighten. Open the door slowly, this will prevent
backpuffing.
3. Use wood of different shape, diameter and length (up to
18"(457mm)). Load your wood and try to place the logs
so that the air can ow between them. Always use dry
wood.

TN20 140515-20 7
Heat Output Calculation
Seasoned wood has approximately 7500 BTU's per pound.
The calculation is as follows:
Experience will give you the right settings for proper
combustion and efficient burning. Remember the correct air
inlet setting is affected by variables such as type of wood,
outside temperature, chimney size and weather conditions.
With practice, you will become procient in operating your
heater and will obtain the performance for which it was
designed.
4. Do not load fuel to a height or in such a manner that
would be hazardous when opening the door.
5. For extended or overnight burns, unsplit logs are
preferred. Remember to char the wood completely
on maximum setting before adjusting air control for
overnight burn.
Restarting After Extended or Overnight
Burns
1. Open door and rake hot embers towards the front of the
heater. Add a couple of dry, split logs on top of embers,
close door.
2. Adjust air control to high (control lever to the left) and in
just a few minutes, logs should begin burning.
3. After wood has charred, reset air control to desired
setting.
4. To achieve maximum ring rate, set air control lever to
the left-most position. Do not use this setting other than
for starting or preheating fresh fuel loads.
DO NOT OVERFIRE THIS HEATER: Attempts to
achieve heat output rates that exceed heater design
specications can result in permanent damage to the
heater and chimney.
Proper Draft
1. Draft is the force which moves air from the appliance
up through the chimney. The amount of draft in your
chimney depends on the length of the chimney, local
geography, nearby obstructions and other factors.
2. Too much draft may cause excessive temperatures in
the appliance. An uncontrollable burn or a glowing red
stove part or chimney indicates excessive draft.
3. Inadequate draft may cause backpuffing into the room
and plugging of the chimney. Smoke leaking into the
room through appliance and chimney connector joints
indicates inadequate draft.
Ash Removal
Caution: Ashes are to be removed only when the heater
is cold. Whenever ashes get 3(76mm) to 4(102mm) inches
deep in your rebox, and when re has burned down
and cooled, remove excess ashes. Leave an ash bed
approximately 1" (25 mm) deep on the rebox bottom to
help maintain a hot charcoal bed.
Disposal of Ashes
Ashes should be placed in a metal container with a tight
tting lid. The closed container of ashes should be placed
outside on a non-combustible oor or on the ground, well
away from all combustible materials, pending nal disposal.
If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in closed
container until all cinders have thoroughly cooled. Other
waste should not be placed in this container.
Amount of wood in lbs. X 7500BTU’s
Burn rate in Hrs. X .8(80% Avg. Eciency)

8 TN20 140515-20
Stove Dimensions
21 3/8"
542
28 1/8"
714
8 3/4"
221
28 1/8"
714
28 5/8"
726
8 3/4"
221
28 1/8"
714
21 3/8"
542
28 1/8"
714
28 5/8"
726
FIG. #1 Minimum Clearance to Combustibles
18"
457mm
12"
305mm
25 1/2”
673mm
20"
508mm
8"
203mm
11"
279mm
5"
127mm
15"
381mm
3"
76mm
8"
203mm
3"
76mm
8"
203mm
8"
203mm
21 1/2"
549mm
8"
203mm
11"
279mm
5"
127mm
21 1/2"
549mm
15"
381mm
21 1/2"
549mm
8"
203mm
11"
279mm
5"
127mm
3"
76mm
3"
76mm
Double Wall Connector - Mobile Home
Alcove: Min. Height 7 1/2'
Max. Depth 3'
Double Wall Connector - Residential
Single Wall Connector - Residential

TN20 140515-20 9
Residential
Installation
Warning: Under no circumstances is this heater to be
installed in a makeshift or "temporary" manner. It may
be red only after the following conditions have been
met.
- DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVING ANOTHER APPLIANCE.
- DO NOT INSTALL IN A SLEEPING ROOM.
- BOTH CHIMNEY SYSTEM AND CONNECTOR MUST
BE 6"(150mm) DIAMETER AND LISTED TO: IN CANADA
- ULC S-641 LISTED CONNECTOR AND ULC-S-629
LISTED CHIMNEY, IN USA - UL-103 HT LISTED
CONNECTOR AND CHIMNEY
* DO NOT ATTEMPT TO CONNECT THIS HEATER TO
ANY AIR DISTRIBUTION DUCT.
* The services of competent installer are strongly
recommended.
* Outside combustion air or fresh air into the room may
be required in your area, consult local building codes
(see Combustion Air section).
* Remove the retaining clip on the front of the baffle
before lighting for the rst time
Crate Removal
1) Carefully remove wood top and supports.
2) Remove plastic cover.
Clearances
1. This heater may be installed using a single-wall
connector (smoke pipe) or listed double-wall connector
(see Mobile Home installation).
2. Clearances to combustible surfaces and materials using
single-wall connector are shown in Figure #1, page 8.
Clearances may be reduced with various heat insulating
materials. Consult local re codes and authorities for
approval.
3. Alternately, for close clearances, use a listed double-
wall connector. See Figure #1, page 8.
Chimney and Connector
Connect to a listed chimney or a chimney suitable for use
with solid fuel that is lined and in good condition and meets
local building codes. The chimney ue size should be the
same as the stove outlet for optimal performance. Reducing
or increasing the ue size may adversely affect stove
performance. Chimney ue exit is to be 3 feet (1 m.) above
roof and two feet (0.6 m.) above highest projection within
10 feet (3 m.). The installation must meet all local codes. Do
not connect this unit to a chimney ue serving another
appliance. Minimum system height is 12 feet (3.0 m.)
(measured from top of appliance).
Double-Wall Connector
- Use a listed double-wall connector.
- Install all components to the chimney connector
manufacturer's installation requirements.
Single-Wall Connector
Smoke pipe must be:
* as short and straight as possible, use 6"(150mm)
diameter, 24 gauge black pipe that is clean and in new
condition.
* secured at every joint and collar with 3 sheet metal
screws.
* installed with the crimped or male ends pointing down.
This will carry any liquid creosote or condensation back
into the stove.
* The chimney connector shall not pass through an attic,
roof space, closet or similar concealed space, oor, or
ceiling. Where passage through a wall, or partition of
combustible material is desired, the installation shall
conform to CAN/CSA-B365, Installation Code for Solid-
Fuel-Burning Appliances and Equipment.
Procedure
1. If a listed chimney and double-wall connector is to
be connected to the stove, install all components to
the chimney manufacturer's installation requirements.
(Outside combustion air may be required, consult local
building codes. See Combustion Air section.)
2. If it is desirable to use smoke pipe in conjunction with
the insulated chimney, see step 4.
3. If a roof or ceiling support is used in the installation,
you will nd the chimney manufacturer's complete
instructions packed with the roof support.
4. To start installing smoke pipe (chimney connector),
slip crimped edge of the pipe inside the stove collar.
Use holes provided in collar to secure pipe with three
screws.
5. Install the remaining lengths of pipe one on top of the
other to the nished height of the chimney connector
and secure to each other.
NATIONAL
FIREPLACE
INSTITUTE
CERTIFIED
www.nficertified.org
We recommend that our products be
installed and serviced by professionals
who are certified in the U.S. by the
National Fireplace Institute (NFI)
or in Canada by Wood
Energy Technical
Training (WETT)
Wood Energy
Technical Training
www.wettinc.ca

10 TN20 140515-20
FIG. #2
Chimney
* 4"(100mm) diameter air inlet with
rodent screen
* If the crawl space is well ventilated
it is not necessary to extend air inlet to
outside
Concrete cap
Chimney Connector
Fireclay Flue liner
57 3/4" (1442 mm)
Minimum
Minimum 7' (2.1m.)
Ceiling Height
Non-combustible
oor protector
48"
(1219 mm)
Hooded vent or
90 elbow turned down
Ensure that the Masonry chimney
meets all National Fire Protection
Association and local building codes.
Have the chimney cleaned and
inspected by a professional to ensure
there are no cracks, weak mortar or
other signs of deterioration. See pipe
manufactuers installation instructions
for further information Approved Through
Wall Installation
Baffle
Installation
The Chimney connector pipe should be disconnected
from the woodstove to clean and inspect the chimney. Only
if this is not possible should you remove baffle assembly.
DO NOT OPERATE WITH BAFFLE ASSEMBLY OR
INSULATION REMOVED.
Removal
1. With a set of vise-grips, grasp the front baffle tube on
the right, slightly away from the baffle air assembly.
While squeezing tightly, use a hammer to hit the pliers
and pull the tube to the right to disengage the tube from
the hole on the left. Allow the tube to hang freely from
the hole on the right.
2 Repeat step #1 for second baffle tube.
3. Grasp the front edge of the left half of the baffle board
and tilt up at the back. Guide the board down and
through the door opening.
4. Grasp the right half of the baffle board the slide over to
the left.
5. Tilt the back of the board up and guide it down and
through the door opening.
6. Reverse the process to replace the baffle assembly.
Installation
1. Insert one half of baffle board above the two back baffle
tubes inside the rebox, slide over to the right and allow
to rest on the baffle air assembly.
2. Ensure that the second half is inserted to allow the two
cuts in the baffle boards to overlap. Insert the other
half of the baffle board and allow to rest on the left side
baffle air assembly.
3. With the holesd facing forward and the notch to the left
side, insert a baffle tube into the hole in the baffle air
channel on the right at an angle and then raise and
insert into the opposite hole on the left side baffle air
assembly.
4. With a set of vise-grips, grasp the baffle tube on the
left, slightly away from the baffle air assembly. While
squeezing tightly, use a hammer to hit the pliers and
push the tube to the left to engage the tube in the hole
on the left.
5. Repeat steps #3 & #4 with the remaining baffle tube.
6. Slide the baffle board halfs together and then separate
slightly to ensure there are no gaps on either side of the
baffle board.
7. Push baffle board tight against the rear of the rebox.

TN20 140515-20 11
Through Wall Installations ATTENTION: VAPOUR BARRIER MUST BE
MAINTAINED WHEREVER CHIMNEY OR OTHER
COMPONENTS PENETRATE TO THE EXTERIOR OF
THE STRUCTURE. SEE LOCAL BUILDING CODES FOR
PROPER AND APPROVED METHODS OF MAINTAINING
VAPOUR BARRIER.
System A. Minimum 3.5 in. (90 mm) thick brick masonry
wall framed into combustible wall with a minimum of 12 in.
(305 mm) brick separation from clay liner to combustibles.
Fireclay liner (ASTM C 315, Standard Specications for
Clay Fire Linings, or equivalent), minimum 5/8 in. (16 mm)
wall thickness, shall run from outer surface of brick wall to,
but not beyond, the inner surface of chimney ue liner and
shall be rmly cemented in place.
Clearance: 12 in. (305 mm)
System B. Solid-Insulated, listed factory-built chimney
length of the same inside diameter as the chimney
connector and having 1 in. (25.4 mm) or more of
insulation with a minimum 9 in. (229 mm) air space
between the outer wall of the chimney length and
combustibles.
The inner end of the chimney length shall be ush with
the inside of the masonry chimney ue and shall be
sealed to the ue and to the brick masonry penetration
with non-water-soluble refractory cement. Supports
shall be securely fastened to wall surfaces on all sides.
Fasteners between supports and the chimney length
shall not penetrate the chimney liner.
Clearance: 9 in. (229 mm)
System C. Sheet steel chimney connector, minimum
24 gauge [0.024 in. (0.61 mm)] in thickness, with a
ventilated thimble, minimum 24 gauge [0.024 in. (0.61
mm)] in thickness, having two 1 in. (25.4 mm) air
channels, separated from combustibles by a minimum
of 6 in. (152 mm) of glass ber insulation. Opening shall
be covered, and thimble supported with a sheet steel
support, minimum 24 gauge [0.024 in. (0.61 mm))] in
thickness.
Supports shall be securely fastened to wall surfaces
on all sides and shall be sized to t and hold chimney
section. Fasteners used to secure chimney section shall
not penetrate chimney ue liner.
Clearance: 6 in. (152 mm)
System D. Solid-Insulated, listed factory-built chimney
length with an inside diameter 2 in. (51 mm) larger
than the chimney connector and having 1 in. (25.4mm)
or more of insulation, serving as a pass-through for a
single-wall sheet steel chimney connector of minimum
24 gauge [0.024 in. (0.61 mm)] thickness, with a
minimum 2 in. (51 mm) air space between the outer wall
of chimney section and combustibles.
Minimum length of chimney section shall be 12 in. (305
mm). Chimney section concentric with and spaced 1
in. (25.4 mm) away from connector by means of sheet
steel support plates on both ends of chimney section.
Opening shall be covered, and chimney section
supported on both sides with sheet steel supports of
minimum 24 gauge [0.024 in. (0.61 mm)] thickness.
Supports shall be securely fastened to wall surfaces
on all sides and shall be sized to t and hold chimney
section. Fasteners used to secure chimney section shall
not penetrate chimney ue liner.
Clearance: 2 in. (51 mm)
SYSTEM A
SYSTEM B
SYSTEM C
SYSTEM D

12 TN20 140515-20
1. Position stove and oor protection with hole for
combustion air in accordance with the clearances as
stated on the label and in Figure #1. or #2
2. Mark the position for the hole in the ceiling and roof by
using a string and plumb-bob.
3. Check that the intended location will not interfere with
oor joists, ceiling joists or rafters before proceeding
further.
4. Cut a hole in the ceiling and roof to suit the chimney
system and frame in the sides. The chimney support is
mounted to the framing.
5. As per chimney manufacturer's instructions,assemble
the chimney sections so the nished length is resting
on the support and protruding through the roof. Avoid
having joints between ceiling and roof. Install radiation
shield. Assemble ashing and storm collar and be
sure to maintain the vapour barrier at this point. (Seal
securely.) Attach rain cap and check ashing for leaks.
6. Install doublewall connector as per manufacturer's
instructions.
7. Attach stove to oor using two 1/4" x 1" or longer lag
screws.
8. If installing a leg model, insert anchor tabs into slot on
bottom of two rear legs and secure to oor with 1/4" x 1"
or longer lag screws. Fig. #3
Mobile Home
Installation
Warning: Under no circumstances is this heater to be
installed in a makeshift or "temporary" manner. It may
be red only after the following conditions have been
met.
- DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVING ANOTHER APPLIANCE.
- DO NOT INSTALL IN A SLEEPING ROOM.
- BOTH CHIMNEY SYSTEM AND CONNECTOR MUST
BE 6"(150mm) DIAMETER AND LISTED TO: IN CANADA
- ULC S-641 LISTED CONNECTOR AND ULC-S-629
LISTED CHIMNEY, IN USA - UL-103 HT LISTED
CONNECTOR AND CHIMNEY
- Outside air supply must be used for Mobile Home
instalations see Figure #2, Page 10 or Fig. #4, Page 13.
Clearances
This heater must be installed with listed double-wall
connector and a compatible ULC S-629 or UL103HT listed
chimney system.
Clearances to combustible surfaces and materials are
shown in Figure #1, page 8, Fig #2, Page 10 and Fig. #4
Page 13.
Clearances may be reduced with various heat insulating
materials. Consult local re codes and authorities for
approval.
Chimney Installation
Minimum chimney height from top of unit is 12' (3.66m)
or as per chimney manufacturers roof clearances
whichever is greater.
NOTE: Longer chimney lengths and different pitch
ashings may be used. (see Figure #4, Page 13). Install all
components to the connector or chimney manufacturer's
installation requirements. Consult your chimney supplier for
installation advice.
Procedure:
WARNING: THE STRUCTURAL INTEGRITY OF THE MOBILE
HOME FLOOR, WALL AND CEILING/ROOF MUST BE
MAINTAINED.
Note: See "Combustion Air" section on page 14.
NATIONAL
FIREPLACE
INSTITUTE
CERTIFIED
www.nficertified.org
We recommend that our products be
installed and serviced by professionals
who are certified in the U.S. by the
National Fireplace Institute (NFI)
or in Canada by Wood
Energy Technical
Training (WETT)
Wood Energy
Technical Training
www.wettinc.ca
FIG. #3

TN20 140515-20 13
FIG. #4
Chimney
Roof ashing
Storm collar
* 4"(100mm) diameter air inlet with
rodent screen
* If the crawl space is well ventilated
it is not necessary to extend air inlet to
outside
Spark arrestor
rain cap
Radiation shield
Chimney Connector
Chimney Support
57 3/4" (1426 mm)
Minimum
Minimum 7' (2.1m.)
Ceiling Height
Non-combustible
oor protector
48"
(1219 mm)
3' (914 mm)
Minimum
Hooded vent or 90
elbow turned down
The chimney may incorporate
an offset. To do this safely, all
sections of listed connector,
offset elbows and chimney
section must be screwed to-
gether by at least three sheet
metal screws per joint. The
chimney must be suitably
supported by the chimney
manufacturer's listed offset
support.

14 TN20 140515-20
Canada Only
Ember Protector
The stove may be installed on a combustible oor provided
ember protection made from a non-combustible material with
a minimum K value of 23.7 btu/ft h ˚F is used.
This protection must extend as follows:
In Canada: 18" (457 mm) on the ring side and 8" (203
mm) to the other sides. See Figure #5, below.
Combustion Air
Intake or combustion air must be supplied to the stove
in one of two ways. Consult your local building code or
CAN/CSA-B365, Installation Code for Solid-Fuel-Burning
Appliances and Equipment before proceeding.
Pedestal Model
1. Outside air supply - (Necessary for mobile home
installation, optional for residential installation.) To
draw outside air through the oor, leave the knockout or
square cover plate in the rear of the pedestal in place.
Use an approved 4"(102mm) inlet vent cap. Cut or drill a
4"(100mm) diameter or larger hole in the oor anywhere
inside the perimeter of the pedestal base. Cover the
hole with a 20GA wire mesh minimum, rodent
screen and staple/nail in place.
Leg Model
On the Leg Model, attach the outside air adapter
(OAIR.1A) to the underside of unit and then attach your
venting to the adapter.
Use an approved 4"(102mm) inlet vent cap. Cut or drill a
corresponding hole in the closest exterior wall or in the
oor beneath the unit. Connect the adapter to the hole
using 4"(100mm) fexible or rigid venting. Provide water
protection as required.
This hole must get its air from a ventilated crawl space
or be extended with duct to the outdoors (see Figure
#3, Page 10 or Fig. #4, Page 13). The use of outside
combustion air for installation requires the unit to be
secured to the structure to prevent dislodging of the
air duct. Outside air may also be ducted from outside
through the 4"(100mm) diameter hole in the rear of the
pedestal enclosure.
Note: This unit is not designed to be operated with the
ring door open. In addition to the obvious hazard of
sparks landing on combustibles, an open re door will
cause the heater to draw air from the living space and
possibly cause suffocation.
2. Room air supply - Remove the knockout or cover plate
from the rear of the pedestal enclosure. The stove will
now draw its air from the room through this opening and
into the rebox intake. (This step not applicable to Leg
Model)
Note: The living space around the heater must be well
ventilated with good air circulation. Anything that may
cause a negative pressure can cause gases or fumes
to be pulled into the living area. During extremely cold
weather, and especially when burning at very slow
rates, the upper parts of the exposed chimney may ice
up, partially blocking the ue gases. If blockage occurs,
ue gases may enter living space.
U.S.A. Only
Non-combustible
oor protector
FIG. #5
FIG. #6
In USA: 16" (406 mm) to the front and 8" (203 mm) to the
sides of the fuel loading door opening. See Figure #6,
below. This protection is also required under the chimney
connector and 2" (51 mm) beyond each side.
Minimum Width - 37 3/8"(949mm)
Minimum Overall Depth - 49 3/4"(1.26m)
Minimum Width - 28 3/4"(730mm)
Minimum Overall Depth - 39 3/4"(1.01m)
Non-combustible
oor protector

TN20 140515-20 15
Optional Blower
The optional blower kit (kit #TRNO.19BLOWA) is equipped
with a three prong power cord and may be installed at any
time. Route power supply cord away from heater.
Electrical rating: 115V, 60Hz, 0.5 amps.
Blower Installation
1. Remove the 4 screws and cover plate from the rear
shield on the stove. Fig.#8
2. Using the same 4 screws, place the blower into the
opening in the rear shield with the blower outlet pointing
up. Fig. #9
3. Tighten the screws.
Blower Operation
Proper blower speed matched with air control setting will
ensure peak performance from your stove. Operate as
follows:
- Except on "High" setting, wait 30 minutes before
turning on blower to desired setting.
FIG. #8
FIG. #9
POWER CORD
SPEED
CONTROL
ELECTRICAL RATING 115V, 60Hz, 0.5A
BLOWER
FIG. #7

16 TN20 140515-20
Firebrick Installation
The package contains 20 full-size rebricks. With the woodstove in the upright position, install rebricks as follows:
1) Place 4 full-size rebricks against the rear wall.
2) Next install 6 rebricks on the bottom of the unit. Place them to the rear of the rebox.
3) Then, to install each side brick, insert the brick under the retaining ange near the front of the baffle air box on each side
of the rebox and then slide the brick to the back of the unit. (NOTE: The retaining ange can be bent outwards slightly if
needed to make room for the bricks using a set of visegrips or pliers.)
3) Finally install the last 4 rebricks by inserting the side brick under the retaining ange and then the bottom brick under
the.side brick and lay it down.
FIG. #10
FRONT
REAR

TN20 140515-20 17
Troubleshooting
Problem Cause Cure
Glass is Dirty 1. Wood is wet - Use dry wood
2.Turning down air control - Do not turn down until
or damper too soon a) there is a good bed of coals
b) the wood is charred
3.Draft too low - Improper chimney height and / or diameter
- Chimney plugged or restricted, check ue
- Provide outside air for combustion
4. Door gasket leakage - Replace gasket
- Check latch
Excessive Creosote Buildup - See 1,2,3, above.
Low Heat Output 1. Wood is wet - Use dry wood
2.Fire too small - Build a larger re
3.Draft too low - Chimney plugged or restricted, inspect and
clean
Won't Burn Overnight 1. Air control is set too high - Set control lower
2. Not enough wood - Unsplit wood is preferred for overnight burns
3. Draft too high - Excessive chimney height and/or diameter,
see page 11, Proper Draft.
Stove Won't Burn 1. Combustion air supply blocked - Check outside air supply for obstruction
- Check that room air cover is removed
2.Draft too low - Chimney plugged or restricted, inspect and
clean
- Chimney oversized or otherwise unsuitable,
consult Dealer
Appendix A

18 TN20 140515-20
Replacement Parts
(WHEN ORDERING, INCLUDE PART NUMBER WITH DESCRIPTION)
ITEM DESCRIPTION PART NO.
1............Side Shield Kit, Set L&R, ..................TRNO.20SSA
2..........Baffle Board (2pcs.) ................................TRNO.BAFF
3............Baffle Tube Set(4pcs.) ....................TRNO.50001101
4............Door CastingAssy(c/w Handle) ...........TRNO.DRBK
5............Replacement Glass (c/w gasket)...........TRNO.7025
6............Door Gasket ........................................ TN19.DGKIT
7............Glass Clamps (4 pc.)....................................... 7608
8............Firebrick Set 9"x4 1/2"x1 1/4"(20pcs.).. TRNO.BRIC
9............Rear Brick Rail(c/w 2 screws) ..........................7625
10..........Quadrant Assembly............................... TRNO.7617
11 ..........Fan(Optional) ............................... TRNO.19BLOWA
12..........Flameshield...................................................... 7610
13..........Secondary Air Chamber, Left ...............7475.11WLD
14..........Secondary Air Chamber, Right............ 7475.10WLD
All parts may be ordered from your nearest True North dealer.
Contact True North for the location of the dealer nearest you.

TN20 140515-20 19
Warranty Information
True North Limited Warranty
Engineered with the value concious buyer in mind
True North warrants to the original consumer of the product the following:
3 years parts (1 year labour)
Firebox, Castings, Glass (glass for thermal breakage only, not impact)
1 year parts and labour
Electrical components and switches,
1 year (parts only)
Gaskets, Paint (peeling), Bricks, Baffle Tubes, Bae Manifold, Ceramic Fibre Board.
Conditions:
The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. Proof of pur-
chase (dated, bill of sale), model name and serial number must be supplied when making any warranty claim to your
TRUE NORTH Dealer. This warranty covers brand new products only, which have not been altered, modied nor repaired
since shipment from factory. This warranty applies to normal residential use only.
Exclusions
• Damages caused by misuse, abuse, improper installation, lack of maintenance, over ring, negligence, accident during
transportation, power failures, downdrafts, or venting problems are not covered by this warranty.
• This warranty does not cover any scratch, corrosion, warping, or discoloration caused by over ring, abrasives or
chemical cleaners.
• Any defect or damage caused by the use of unauthorized parts void this warranty.
•An authorized qualied technician must perform the installation in accordance with the instructions supplied with this
product and all local and national building codes.
• Any service call related to an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim.
Returned products are to be shipped prepaid to the manufacturer or agent for investigation.
If a product is found to be defective, the manufacturer will repair or replace (at the manufacturer’s discretion) such defect.
The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the
wholesale price of any warranted but defective part(s).
The manufacturer shall in no event be responsible for any special, indirect, consequential damages of any nature, which
are in excess of the original purchase price of the product. A one-time replacement limit applies to all parts beneting from
warranty coverage.
For Warranty claims, please contact your nearest TRUE NORTH dealer.

20 TN20 140515-20