True RESIDENTIAL ADA HEIGHT TURADA-24-R/L-RS-A-S Assembly instructions

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022
TRUE RESIDENTIAL®
ADA HEIGHT
INSTALL GUIDE AND USER'S MANUAL
PRESERVE THE MOMENT®

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022
THANK YOU
FOR YOUR PURCHASE

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 3 of 74
To ensure no part of the installation process has been overlooked, complete the checklist below.
☐Have all packaging materials been removed?
☐Are the anti-tip brackets securely installed and properly engaging the unit?
☐Has the unit been properly leveled? Do all leveling legs touch the floor?
☐Is the kickplate Installed?
☐Is the doorstop being installed (if needed)?
☐Does the customer understand the unit’s operation?
☐Has the customer been given the key and literature package?
☐Have all stainless steel surfaces been inspected for imperfections?*
☐Is the unit operating correctly? If not, is the unit plugged in? Is the control turned on?
*To be completed by either an installer with the customer or an authorized True dealer upon
completion of installation. Stainless steel doors, handles, and shelves are covered by a
limited 30-day warranty for cosmetic defects.
INSTALLATION CHECKLIST

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 4 of 74
INSTALLATION CHECKLIST 3
SAFETY INFORMATION & OWNERSHIP
SAFETY WARNINGS & PRECAUTIONS 8
CORRECT DISPOSAL OF OLD REFRIGERATOR 9
OWNERSHIP 12
PRODUCT REGISTRATION 12
CONTACT INFORMATION 12
CABINET LOCATION & SPECIFICATIONS 13
NOTICE TO CUSTOMER 13
OUTDOOR USE 13
PRIOR TO INSTALLATION
ADA-COMPLIANT INSTALLATION
ROUGH OPENING & PLAN VIEWS
[32"(813 MM) OPENING] 16
OPTIONAL INSTALLATION
ROUGH OPENING & PLAN VIEWS
[34-1/2"(877 MM) OPENING] 21
CUSTOM OVERLAY PANEL SPECIFICATIONS 25
ELECTRICAL INSTALLATION & SAFETY 31
INSTALLATION
UNCRATING 34
ANTI-TIP BRACKET INSTALLATION 35
LEVELING LEGS 36
LEVELING 37
KICKPLATE INSTALLATION 37
CONTENTS

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 5 of 74
CONTENTS
CABINET SETUP
SHELF INSTALLATION 40
LOGO INSTALLATION 41
OPTIONAL LOCK INSTALLATION 42
DOOR OVERLAY PANEL INSTALLATION 44
DRAWER OVERLAY INSTALLATION 46
90° DOORSTOP INSTALLATION 48
CABINET OPERATION
CABINET COMPONENTS / ELECTRONIC
CONTROL & LIGHT SWITCH LOCATION 50
ELECTRONIC CONTROL OPERATION 53
MAINTENANCE CARE & CLEANING
CONDENSER COIL CLEANING 58
CONDENSATION 59
STAINLESS STEEL CARE & CLEANING 60
ADJUSTMENTS, SERVICING &
REPLACING COMPONENTS
SERVICING & REPLACING COMPONENTS 64
REVERSING DOOR 65
DOOR ADJUSTMENT 66
DRAWER ADJUSTMENT 67
FREQUENTLY ASKED QUESTIONS 68
CONTACT US
CONTACT INFORMATION 70
WARRANTY
WARRANTY 72

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 6 of 74
NOTES

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 7 of 74
SAFETY WARNINGS & PRECAUTIONS
CORRECT DISPOSAL OF OLD REFRIGERATOR
OWNERSHIP
PRODUCT REGISTRATION
CONTACT US
CABINET LOCATION & SPECIFICATIONS
NOTICE TO CUSTOMER
OUTDOOR USE
PRESERVE THE MOMENT®
SAFETY INFORMATION & OWNERSHIP

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 8 of 74
You have selected one of the finest commercial
refrigeration units made. It is manufactured under
strict quality controls with only the best quality
materials available. Your TRUE cooler, when properly
maintained, will give you many years of trouble-free
service.
WARNING – Use this appliance for its intended purpose
as described in this Installation Manual.
REFRIGERANT SAFETY & WARNING
INFORMATION
See the serial label inside the cabinet for the units
refrigeration type. For Hydrocarbon Refrigeration
(R290 only), see below:
DANGER – Risk of fire or explosion.
Flammable refrigerant used. DO NOT
use mechanical devices to defrost
refrigerator. DO NOT puncture refrigerant
tubing; follow handling instructions
carefully. To be repaired only by trained
service personnel.
DANGER – Risk of fire or explosion
(flammable refrigerant used), consult
repair manual/owner’s guide before
attempting to service this product. All
safety precautions must be followed.
Dispose of properly in accordance with
local and federal regulations. Follow all
safety precautions.
CAUTION – Keep all ventilation openings
clear of obstruction in the appliance
enclosure or in the structure housing the
appliance.
BASIC SAFETY & WARNING
PRECAUTIONS
• Take care during operation, maintenance or repairs
to avoid cuts or pinching from any part/component
of the cabinet.
• Units may pose a tipping hazard while uncrating,
during installation, or when moving the unit.
• Ensure the unit is properly installed and located in
accordance with the Installation Instructions before
use.
• This appliance is not to be used, cleaned or
maintained by persons (including children) with
reduced physical, sensory or mental capabilities or
lack of experience and knowledge, unless they have
been given supervision or instruction.
• DO NOT allow children to play with the appliance
or climb, stand, or hang on the unit’s shelves to
prevent damage to the refrigerator and personal
injury.
• DO NOT touch the cold surfaces in the freezer
compartment when hands are damp or wet. Skin
may stick to these extremely cold surfaces.
• Unplug the refrigerator before cleaning and making
repairs.
• Setting temperature controls to the 0 position or
powering off an electronic control may not remove
power from all components (e.g., light circuits,
perimeter heaters, and evaporator fans).
• DO NOT store or use gasoline, or other flammable
vapors and liquids, in the vicinity of this or any
other appliance.
HOW TO MAINTAIN YOUR TRUE REFRIGERATOR TO RECEIVE THE MOST
EFFICIENT AND SUCCESSFUL OPERATION
SAFETY INFORMATION & OWNERSHIP

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 9 of 74
• DO NOT store explosive substances such as aerosol
cans with a flammable propellant in this appliance.
• Keep fingers out of the "pinch point" areas;
clearances between the doors and cabinet are
necessarily small; be careful closing doors when
children are in the area.
• DO NOT use electrical appliances inside the food
storage compartments of the units unless the
appliances are of the type recommended by the
manufacturer.
NOTE: ALL SERVICING MUST BE
PERFORMED BY A QUALIFIED TECHNICIAN.
PROPER DISPOSAL OF THE CABINET
DANGER! RISK OF CHILD
ENTRAPMENT
Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous, even if they will sit for "just a few days." If
you are getting rid of your old refrigerator, please follow
the instructions below to help prevent accidents.
Before throwing away your old refrigerator or freezer:
• Take off the doors.
• Leave the shelves in place so that children may not
easily climb inside.
DANGER – Risk of fire or explosion.
Flammable insulation and/or refrigerant
used. Dispose of all in accordance with
local and federal regulations. Follow all
safety precautions.
SAFETY INFORMATION & OWNERSHIP

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 10 of 74
Vous avez choisi l’un des meilleurs réfrigérateurs
commerciaux existants. Il a été fabriqué selon les
normes de qualité les plus exigeantes et avec les
meilleurs composants disponibles sur le marché. S’il
est correctement entretenu, votre réfrigérateur TRUE
vous offrira des années de fonctionnement sans souci.
AVERTISSEMENT – Utilisez cet appareil uniquement
pour l’usage prévu dans ce manuel d’utilisateur
INFORMATIONS DE SÉCURITÉ ET
D’AVERTISSEMENT CONCERNANT LE
FRIGORIGÈNE
Consultez l’étiquette de numéro de série à l’intérieur
de l’armoire pour connaître le type de réfrigération des
appareils. Pour une réfrigération aux hydricarbures
seulement (R290), voir ci-dessous
DANGER – Risque de feu ou d’explosion.
Le frigorigène utilisé est inflammable.
Ne PAS utiliser des appareils mécaniques
pour dégivrer le réfrigérateur.
Ne PAS percer les tuyaux de réfrigérant;
suivre scrupuleusement les instructions
de manutention. Les réparations doivent
être effectuées seulement par à un
technicien qualifié.
DANGER – Risque d’incendie ou
d’explosion (réfrigérant inflammable
utilisé), consultez le manuel de
réparation/guide d’utilisation avant
toute tentative d’intervention sur ce
produit. Toutes les mesures de sécurité
doivent être respectées. Mettez au
rebut conformément aux règlements
fédéraux ou locaux. Respectez toutes les
précautions de sécurité.
ATTENTION – Éviter toute obstruction des
ouvertures de ventilation dans la pièce
où l’armoire est située ou sur l’armoire
elle-même.
PRÉCAUTIONS DE BASE EN MATIÈRE
DE SÉCURITÉ ET AVERTISSEMENTS
• Lors de l’utilisation, de l’entretien ou des
réparations, il faut prendre soin d’éviter les
coupures et les pincements pouvant survenir
au contact des pièces ou des composantes de
l’armoire.
• Les appareils présentent un danger de basculement
pendant la sortie de la caisse, l’installation et lors
de leur déplacement.
• Assurez-vous que l’appareil est installé et positionné
correctement selon les Instructions d’installation
avant l’utilisation.
• Cet appareil n’est pas destiné à être utilisé, nettoyé
ou entretenu par des personnes (y compris des
enfants) aux capacités physiques, sensorielles ou
mentales réduites, ou manquant d’expérience ou
de connaissances, sauf sous supervision ou après
instruction concernant l’utilisation de l’appareil.
• NE PAS laisser les enfants jouer avec l’appareil ni
grimper, monter ni se suspendre aux clayettes de
l’appareil pour éviter des blessures comme des
dommages au réfrigérateur.
• NE TOUCHEZ PAS les surfaces froides dans le
compartiment du réfrigérateur avec les mains
humides ou mouillées. La peau peut coller à
ces surfaces extrêmement froides. La peau peut
adhérer à des surfaces extrêmement froides
• Débranchez le réfrigérateur avant de le nettoyer ou
d’effectuer des réparations.
• Le réglage des commandes de température en
position 0 ou la coupure par une commande
électronique peut ne pas couper l’alimentation
de tous les composants (par exemple: circuit
d’éclairage, chauffages périphériques, ventilateurs
d’évaporateur, etc.).
INFORMATIONS DE SÉCURITÉ ET PROPRIÉTÉ
COMMENT ENTRETENIR VOTRE RÉFRIGÉRATEUR TRUE POUR UN
FONCTIONNEMENT OPTIMAL ET PERFORMANT.

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 11 of 74
MISE AU REBUT CORRECTE DE
L’ARMOIRE
Les enfermements et étouffements d’enfant ne sont
pas des problèmes du passé. Les réfrigérateurs mis au
rebut ou abandonnés restent dangereux…même s’ils
ne sont mis là que pendant quelques jours. En cas de
mise au rebut de votre ancien réfrigérateur, suivre les
instructions ci-dessous pour éviter les accidents.
Avant de mettre au rebut votre ancien réfrigérateur ou
congélateur:
• Enlevez les portes.
• Laissez les étagères en place pour éviter que les
enfants puissent facilement grimper à l’intérieur.
DANGER – Risque de feu ou d’explosion.
Isolation et/ou réfrigérant inflammable
utilisé. Toujours mettre au rebut
conformément aux règlements fédéraux
ou locaux. Respectez toutes les
précautions de sécurité.
• NE STOCKEZ ni n’utilisez de l’essence ou un autre
produit volatile ou liquide inflammable à proximité
près de cet appareil ou de tout autre appareil.
• NE STOCKEZ PAS de substances explosives tels que
bombes aérosol à propulseur inflammable dans cet
appareil.
• Maintenez les doigts à distance des endroits
où vous pourriez vous pincer, les espaces entre
les portes et entre les portes et l’armoire sont
nécessairement très réduits. Faites attention en
fermant les portes quand des enfants se trouvent à
proximité.
• NE PAS utliser des appareils électriques à l’intérieur
des compartiments de stockage pour aliments
des appareils, à moins qu’ils ne soient d’un type
recommandé par le fabricant.
REMARQUE: TOUTES LES INTERVENTIONS
DOIVENT ÊTRE EFFECTUÉES PAR UN
TECHNICIEN QUALIFIÉ.
AVERTISSSEMENT DE MISE AU REBUT
DE L’ARMOIRE
DANGER! RISQUE DE
COINCEMENT POUR LES
ENFANTS
INFORMATIONS DE SÉCURITÉ ET PROPRIÉTÉ

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 12 of 74
OWNERSHIP
To ensure that your unit works properly from the
first day, it must be installed properly. We highly
recommend a trained refrigeration mechanic and
electrician install your True equipment. The cost of a
professional installation is money well spent.
Before you start to install your TRUE unit, carefully
inspect it for freight damage. If damage is discovered,
immediately file a claim with the delivery freight carrier.
TRUE is not responsible for damage incurred during
shipment.
SAFETY INFORMATION & OWNERSHIP
CONTACT INFORMATION
For any questions about installation, please contact your TRUE dealer or TRUE Residential Technical Service.
Please have your model and serial number (see serial label location below) available so we can better assist you
with your service- or parts-related inquiries.
CUSTOMER SERVICE
Phone: [phone]
[e-mail]
TECHNICAL SERVICE DEPARTMENT
Phone: [phone]
[e-mail]
WARRANTY DEPARTMENT
Phone: [phone]
[e-mail]
SERIAL LABEL LOCATION
Your serial label contains important information such as your model name and serial number. Label location varies
by model type.
FIG. 1. Door units: upper left interior wall. FIG. 2. Drawer units: front center interior ceiling.
REGISTER YOUR PRODUCT
To qualify for TRUE’s extended 7–12 year parts
only sealed system warranty, you must register your
product* within 12 months of the unit’s installation
date. To register your unit, complete and submit the
form at www.true-residential.com/product-registration.
For warranty details, please see page 72.
*Please note that ice machines do not qualify for this
extended warranty.

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 13 of 74
SAFETY INFORMATION & OWNERSHIP
CABINET LOCATION &
SPECIFICATIONS
For more information regarding the installation location
or cabinet specifications, please see “Site Preparation”
starting on page 16.
• Appliance is NSF 7 approved.
• Appliance is UL rated for outdoor use.
• Appliance is not suitable for an area where a
pressure washer or hose may be used.
• Ensure the location will provide adequate
clearances and sufficient airflow for the cabinet.
• Ensure the power supply for the cabinet matches
the cabinet specification sheet or cabinet data plate
and is within the rated voltage (±5%) Also, ensure
the amperage rating of the circuit is correct and the
circuit is properly grounded.
• The cabinet should always be plugged into its own
individual dedicated electrical circuit. The use of
adapter plugs and extension cords is prohibited.
NOTICE TO CUSTOMER
Loss or spoilage of products in
your refrigerator/freezer is not
covered by warranty. In addition
to following recommended
installation procedures, run the
refrigerator/freezer for 24 hours
prior to usage to verify its proper operation.
OUTDOOR USE
All True undercounter units are rated for outdoor use.
• In regions with high dewpoints or humidity,
condensation may appear on the glass and around
gasket seals. For best operation, keep the unit fully
stocked with product.
• In areas where the ambient temperature regularly
exceeds 95°F (35°C), vent the rear of the rough
opening for optimum performance. Recommended
vent size is 4" x 10" (102 mm x 254 mm).
• For the best operation, install your True unit with
your outdoor bar/kitchen countertop covering the
door or drawer gasket (flush install). The rough
opening should be at least 24" (606 mm) deep.
NOTE: DOOR AND DRAWER GASKETS DO NOT
PROVIDE A WATERTIGHT SEAL AGAINST THE
ELEMENTS.
When the temperature consistently reaches 32°F (0°C)
or below, winterize your unit. Remove all product from
the unit, unplug or turn the unit off, and place a cover
over the unit.

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 14 of 74
NOTES

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 15 of 74
PRIOR TO INSTALLATION
ADA-COMPLIANT INSTALLATION
ROUGH OPENING & PLAN VIEWS
[32"(813 mm) OPENING]
OPTIONAL INSTALLATION
ROUGH OPENING & PLAN VIEWS
[34-1/2"(877 mm) OPENING]
CUSTOM OVERLAY PANEL SPECIFICATIONS
ELECTRICAL INSTALLATION & SAFETY
PRESERVE THE MOMENT®

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 16 of 74
PRIOR TO INSTALLATION
HEIGHT
32" (813 mm)
DEPTH
24"
(610 mm)
WIDTH
24"
(610 mm)
23-7/8"
(606 mm)
31-7/8"
(810 mm)
3-7/8"
(98.4 mm)
ADA ROUGH OPENING
Front view
of unit
between
cabinets
ADA-COMPLIANT INSTALLATION
ROUGH OPENING & PLAN VIEWS
[32"(813 mm) OPENING]
The ADA-compliant installation consists of the ADA
unit, standard leveling legs, and 4" (102 mm) kickplate.
This installation fits beneath an ADA-compliant
countertop. For the rough opening and cabinet
specifications of alternate installation configurations,
please see “Optional Installation Rough Openings &
Plan Views” starting on page 21.
ADA-COMPLIANT ROUGH OPENING
Please see the recommended dimensions for a ADA-
compliant rough opening below. For unit specifications,
please see “ADA-Compliant Installation Plan Views”
starting on page 16.
CUTOUT OPENINGS
To minimize the depth of the cutout opening, the
electrical outlet must be positioned as shown below.
Outlet must be flush with the wall.
ANTI-SWEAT FOAM END PANELS
When installing two or more True units side-by-side,
be sure to leave at least 5/8" (16 mm) gap between the
cabinets, or install foam pads between the cabinets
and on any side with 0" clearance, to prevent moisture
from developing on applications.
If installing anti-sweat foam end panels, True
recommends applying a panel to each of the
units being joined together. To order foam pads,
contact our parts department at 844-849-6226 or
[e-mail].
2"
(51 mm)
2"
(51 mm)
Rear wall of cut out
8"
(203 mm)

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 17 of 74
ADA-COMPLIANT INSTALLATION PLAN VIEWS
PLAN VIEW DIMENSIONS
23 7/8"
607mm
23 5/8"
600mm
3 7/8"
99mm
28"
711mm
3 3/4"
95mm
23 5/32"
588mm
23 15/16"
608mm
25/32"
20mm
1 5/16"
33mm
25 3/8"
645mm
31 7/8"
810mm
25 27/32"
657mm
90°
47 15/32"
1206mm
25 7/8"
657mm
115°
11 3/32"
282mm
TURADA-24-RS-A~S
09/24/20
REFRIGERATORS
BEVERAGE CENTERS
STAINLESS SOLID & FRAMED GLASS DOOR UNITS
Dimensions may vary by ± 1/8" (3.2 mm)
WINE CABINET
TUWADA-24-R/L-RG-A~STUWADA-24-R/L-RS-A~STURADA-24-R/L-RG-A~S
TUBADA-24-R/L-RG-A~S
TURADA-24-R/L-RS-A~S
TUBADA-24-R/L-RS-A~S

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 18 of 74
ADA-COMPLIANT INSTALLATION PLAN VIEWS
STAINLESS DRAWER UNITS
PLAN VIEW DIMENSIONS
REFRIGERATOR
TURADA-24D-SS-A
23 7/8"
607mm
31 7/8"
810mm
3 7/8"
98mm
23 15/16"
608mm
23 5/32"
588mm
3 3/4"
95mm
25 27/32"
656mm
44 1/2"
1130mm
21"
533mm
22 29/32"
582mm
TURADA-24-D-A~S
09/24/20
Dimensions may vary by ± 1/8" (3.2 mm)

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 19 of 74
23 7/8"
607mm
31 7/8"
810mm
3 7/8"
99mm
23 5/32"
588mm
3 3/4"
95mm
23 15/16"
608mm
90°
25 7/8"
657mm
47 15/32"
1206mm
TURADA-24-LS/RS-A~O
SOLID AND FRAMED GLASS OVERLAY PANEL UNITS
ADA-Compliant door overlay panel shown. For other panel options, please see “Optional Installation Rough
Openings & Plan Views” starting on page 21.
For custom panel specifications, please see “Custom Overlay Panel Specifications” starting on page 25.
ADA-COMPLIANT INSTALLATION PLAN VIEWS
PLAN VIEW DIMENSIONS*
REFRIGERATORS
BEVERAGE CENTERS
*Depth measurement includes 3/4" thick panel (not provided by TRUE).
Dimensions may vary by ± 1/8" (3.2 mm)
WINE CABINET
TUWADA-24-R/L-RS-A~O TUWADA-24-R/L-RG-A~O
TUBADA-24-R/L-RG-A~O
TURADA-24-R/L-RS-A~O TURADA-24-R/L-RG-A~O
TUBADA-24-R/L-RS-A~O

TRUE RESIDENTIAL®TEC_TM_102 REV. B02/02/2022Page 20 of 74
ADA-COMPLIANT INSTALLATION PLAN VIEWS
OVERLAY PANEL DRAWER UNITS
PLAN VIEW DIMENSIONS*
REFRIGERATOR
TURADA-24-D-A~O
23 7/8"
607mm
31 7/8"
810mm
3 7/8"
98mm
9/32"
7mm
13 7/8"
352mm
23 5/32"
588mm
3 3/4"
95mm
23 15/16"
608mm
21 1/32"
534mm
42 5/8"
1083mm
TURADA-24-D-A~O
*Depth measurement includes 3/4" thick panel (not provided by TRUE).
Dimensions may vary by ± 1/8" (3.2 mm)