
Warranty and after service
The warranty for this product is valid for 1 year from
the day of purchase. During the warranty period, we
will repair the product based on the provisions below.
The warranty is only valid in the country in which the
product was purchased. Please contact the store you
purchased the product from regarding questions per-
taining to repairs. For products purchased outside your
country of residence and for support after the warranty
period, please contact us using the Contact Form on
our website.
1. During the warranty period, we will repair the
product free of charge if the product failed even
though it was used in accordance with the
instructions in the User's Manual and the Warning
and Caution sections.
2. In the following cases, repairs to the product will
be subject to a fee even during the warranty period:
1. (1) The necessary documentation noted in the
1. (1) warranty card is not complete.
1. (2) The earphones were subjected to a strong
1. (1) impact or were allowed to get wet. Product
1. (1) failure or broken wires resulting from an
1. (1) excessive use of force on the cables.
1. (3) Failure of the product or damage caused as a
1. (1) result of fire, earthquake, storm or flood damage,
1. (1) lightning strike or other natural disaster.
1. (4) Repair of scratches on the surface of the
1. (1) housing or repair of the housing itself.