TVonics DTR-HD500 User manual

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ThankyouforchoosingthisTVonicsDigitalTVRecorderproduct.
Models:DTR‐HD500/DTR‐Z500HD–SoftwareVersionV2.0.Axxxx.Dxxx.F100onwards
NewFeaturesUserGuideAddendum
ThesemodelsnowincludeBBCiPlayerplaybackviatheBBC1redbuttonservice.BBCiPlayeroffersacatch
upserviceforalltheBBCchannels(programmeavailabilitydependantonBBC),allowingyoutoselectfrom
“mostpopular”,by“Channel”,and“Search”inordertolocatetheprogrammeyouwanttowatch.
Anotherusefulfeaturenowavailableissoftwareupdatesviatheinternet.TVonicswillstillmaketheUSB
updatescurrentlyavailable,butthisnewfeaturemeansthatyoucansimplyandquicklygetthelatest
featuresonyourDigitalTVRecorderwithouthavingtouseaPC.
ThesenewfeaturesmakeuseofyourDigitalTVRecorder’sinternetconnectioncapability,asthe
contentisdownloadedviatheinternet.TheconnectioncanbemadeeitherbytheEthernetconnectoron
therearoftheDigitalTVRecorderorviaWiFi(usingaWiFiUSBadaptoravailablefromwww.tvonics.com).
Fora“Wired”connectionyouwillneedtoconnectanEthernetcablefromyourroutertotheoneonthe
rearoftheDigitalTVRecorder(availableseparately)andfora“Wireless”connectionwillhavetoconnecta
WiFiDongletotherearoftheDigitalTVRecorderandsetituponyourWiFiNetwork.
NB:itisrecommendedthatyouhaveatleasta2Mb/sinternetconnectiontouseBBCiPlayerandotherinternetfunctions.
ConnectingyourDigitalTVRecordertoyournetwork
Chooseyourconnectiontype–“wired”OR“wireless”
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Note:IfwiredconnectionisselectedthenyourDigitalTVRecordermayworkwithoutrequiringsetup.Pleasewaitfor3minutes
andtrytolaunchBBCiPlayerasdescribedonpage5
OnceyourDigitalTVRecorderhaspoweredup,useyourremotecontroltosetuptheinternetconnection:
Router Power
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Advancedsetup
TheDigitalTVRecorderalsogivesyoutheoptiontosetuptheinternetconnectionmanually.We
recommendthatyoudoNOTusetheAdvancedSetupfeaturesunlessyouareveryfamiliarwithinternet
setupandhavespecialrequirementsforyourdigitalTVRecordertooperateonyournetwork.
TousethisfeatureselectNetworksettings(inNetworkSettings,fromtheSettingsMenu)and
selectManualNetworkSetup.Inthisfunctionyouareabletoselectwiredorwirelessconnection,WiFi
encryption,manualsetupofSSIDandWiFiKeyaswellasscanningforavailableWifisignals.
Bypressing[YELLOW]youareabletoconfigureyournetworksetupmanually.IfAutomaticis
selectedtheIPandotheraddressesareobtainedviaDHCP,andtheMACaddressoftheDigitalTV
Recorder(orWifiadaptor)isdisplayed.IfManualisselectedthenyouareabletonavigateandchangethe
IPandotheraddressesyourself(thisisnotrecommendedfornon‐advancedusers)tosavepress[GREEN]
and[GREEN]againtoapplythesettingsandtestthenetworkconnection.
YouareabletotestthenetworkconnectionatanytimeusingtheNetworktestoptioninthe
NetworkSettingsMenu.
SoftwareUpgrade
ItisnowpossibletoupdatethesoftwareonyourDigitalTVRecorderusingtheinternet(connection
requiredasdetailedabove).Thisnewfeatureensuresthatyoukeepuptodatewithallthelatest
improvementsandfeaturesassoonastheyareavailablewithouttheneedtouseyourPC.
OncethenewsoftwareisinstalledyourDigitalTVRecorderwillperiodicallycheckfornewupdatesand
installthem.Ifyouprefernottoinstallnewsoftwareautomaticallythenyouareabletochangethiswithin
theGeneralsettingsmenu:
1. Press[MENU]thenpressthe[DOWN]arrowstoselect“Settings”,press[OK].
2. Select“GeneralSettings”,press[OK].
3. Usethe[UP/DOWN]arrowstoselect“UpdateSoftware”
4. Usethe[LEFT/RIGHT]arrowstochangethesettingfromautomaticallyto“Prompt”or“Off”press
[BACK]or[MENU]toexit.
If“Prompt”isselectedthenifnewsoftwareisfoundyouwillseeabannertoaskifyouwouldliketo
updateornot,andif“Off”isselectedtheDigitalTVRecorderwillneversearchfornewupdates.
WeRecomendthatyouleavethissettingonAutomaticallytomakesureyougetthelatestfeatures
Ifyouwishtosearchforupdatesyourselfthen:
1. Press[MENU]thenpressthe[UP/DOWN]arrowstoselect“Service”,press[OK].
2. Usethe[UP/DOWN]arrowstoselect“InternetSoftwareUpgrade”,press[OK].
TheDigitalTVRecorderwillnowsearchforanewerupdatetoyourcurentlyinstalledversion.Thenew
versionnumberwillbeshownandyoucanchoosetoupdatetheDigitalTVRecorder.Thenewversionwill
thenbeinstalled,theDigitalTVRecorderwillresetandinformyouthattheupdatewassucessful.

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Page6
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Troubleshooting
Installation:
ProblemPossiblecauseorsolution
NetworkconnectionfailsIfusingWiredconnection:
•Confirmthenetworksettingissetforwiredconnection.
•Makesureanysecuritysettingsonyourrouterallowthistypeof
connection.
•Trypowercycleoftheunit–PowerupwithEthernetcablepluggedin.
•CheckorchangeyourEthernetcable.
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IfusingWirelessconnection:
•Confirmthenetworksettingissetforwirelessconnection.
•Confirmthatyouhaveenteredyoursecuritykeycorrectly<ifrequiredfor
yoursecurenetwork>.
•Makesureanysecuritysettingsonyourrouterallowthistypeof
connection(youmayneedtoallowMACaddressoftheunit,checkpage4)
•Trypowercycleoftheunit–PowerupwiththeWiFidonglepluggedin,
(removetheplugatthebackoftheunit)
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YourUnitdoesnotfind
yourWiFiNetwork
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Makesureyourunithasopenspacearoundit,ideallythereshouldbeno
otherdevices30cmaroundtheunit
•ItmaybethatthesignalstrengthisnotstrongenoughfortheWiFiDongle
topickup,trytomovetherouterortheunitclosertogether.
•TrytheWiFiDongleinbothUSBconnectorstoimprovetheWiFiSignal
strength.(whenyoudothismakesuretopowerofffirst)
•Trypowercycleoftheunit–PowerupwiththeWiFidonglepluggedin,
andtryagain(removetheplugatthebackoftheunit)
WiFiDongledoesnotfit
withothercables
connected
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TrytomovethedongletotheSide/FrontUSBconnector
•UseaUSBextendercable(availableseparately)tolocatethedongleaway
fromtheDigitalTVRecorderandawayfromthecables.
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UsingInternetservices:
ProblemPossiblecauseorsolution
WhenTextorRedis
pressedthereisnoBBC
iPlayeroption
•
Trytochangechannelto3(ITV)andthenbacktoBBCchannel.
•TrypressingTextinsteadof<Red>Button.
•TrytotesttheNetworksetuptoconfirmitisworking.
•Tryapowercycleoftheunit.(removetheplugarethebackoftheunit)
BBCiPlayersometimes
doesnotplay
programmes,orstops
working
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Confirmthatyourinternetspeedisworkingabove2Mb/S.
•ConfirmthatthesignalstrengthofyourWiFiisnotweakordroppingout
whenotherdevicesareturnedon(youmayneedtomovedevicesoryour
router).
•Tryapowercycleoftheunit.(removetheplugatthebackoftheunit)
NOTES:
•WirelessInternetservicesavailableOnlywithWiFiDonglepurchasedfromTVonics.
•ItisNOTrecommendedthatyouremovetheWiFiDonglewhentheunitispoweredupand/orusing
internetservices.ThismaycausedamagetotheDongleand/ortheunit.
•ItisNOTrecommendedthatyouplugintheWiFiDonglewhentheunitispoweredup,asthismay
causedamagetotheDongle,andmaymeanthattheunitwillnotdetectthedongle.