Ultimate Ears Metro.fi 2 User manual

METRO.FI 2 useruser guideguide

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Dear Ultimate Ears Customer,
Thank you for selecting Ultimate Ears (UE) Metro.fi 2 earphones for your
discriminating listening pleasure. UE has been providing custom
designed ear monitors to many of your favorite recording artists for more
than a decade. Now we have applied our years of expertise to develop
revolutionary new technologies which allow you to hear music the way it
was meant to be heard.
We have taken all that we have learned about professional ear monitors
and applied it to what we believe is the best family of earphone products
available on the market today: Metro.fi 2 from Ultimate Ears.
We hope that you will enjoy your Metro.fi 2 earphones and the
professional sounding audio experience. In our industry, where listening
is key, we are committed to providing the ultimate listening experience.
We welcome your feedback and invite you to contact us with your
thoughts and suggestions.
Thank you.
Mindy Harvey, Co-Founder Jerry Harvey, Co-Founder
UE President UE Chief Technology Officer
We recommend that you visit our website at www.ultimateears.com and complete
the on-line registration. In addition to establishing your warranty, we will also keep
you informed of any new products and of developments in the sound industry.

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TABLE OF CONTENTS Page
 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Safe Listening & Proper Use . . . . . . . . . . . . . . . . . . .7
Earphone Description . . . . . . . . . . . . . . . . . . . . . . . .7
Product Specifications . . . . . . . . . . . . . . . . . . . . . . .7
Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Included With Your Purchase . . . . . . . . . . . . . . . . . .9
Earphone Components & Accessories . . . . . . . . . . . .9-10
Fitting the Ear Tips . . . . . . . . . . . . . . . . . . . . . . . . .11
Attaching the Ear Tips . . . . . . . . . . . . . . . . . . . . . . .12
Care and Cleaning of Flanged Silicone Ear Tips . . . . . .12
Connecting to a Listening Device . . . . . . . . . . . . . . . .12
Earphone Insertion . . . . . . . . . . . . . . . . . . . . . . . . . .13
Proper Earphone Removal . . . . . . . . . . . . . . . . . . . .13
Earphone Care & Maintenance . . . . . . . . . . . . . . . . .14
Suggestions for Using Ear Tips . . . . . . . . . . . . . . . . .15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . .17
Professional Custom Ear Monitors . . . . . . . . . . . . . . .18
Certification for the European Union . . . . . . . . . . . . . .18
Limited Product Warranty . . . . . . . . . . . . . . . . . . . . .19
What Is Covered by This Limited Warranty . . . . . . . . .19
What Is Not Covered by This Limited Warranty . . . . . .19-20
Making a Warranty Claim and Returning a Product . . .20-21
Limitations of Liability . . . . . . . . . . . . . . . . . . . . . . . .21
Register Your Product . . . . . . . . . . . . . . . . . . . . . . .22

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WARNINGS
Be sure to read all warnings and instructions before using your
Metro.fi 2 earphones.
 To avoid damage to your hearing, we recommend that you do not
exceed 50% of the maximum volume on your audio playing device and
that you limit your use to one hour per day.
 Always turn music volume down on your listening device before
inserting Metro.fi 2 earphones into your ears. Once earphones are
inserted, gradually increase the volume to a moderate listening level.
 Using earphones at high volumes (greater than 85 dB(A)) or for
extended periods of time (more than a one hour period per day) can
permanently damage your ears. Ringing in your ears or other discomfort
can indicate that the music volume is too high.
 Hearing damage can be gradual and cumulative. There are
sometimes no obvious warning signs. A hearing test and medical
examination are the only way to accurately diagnose hearing damage.
However, the following symptoms are serious enough to warrant an
appointment with the ear doctor.
• Ringing or buzzing in the ears
• Difficulty in understanding speech.
• Muffling of sounds
LISTEN RESPONSIBLY!
Hearing health is critical to the enjoyment and to the quality of life.
Protect your hearing by listening to your music in a responsible manner
that protects your long term hearing health.
Please review and consider the following Occupational Safety Health
Administration (“OSHA”) guidelines regarding the maximum time
exposure to sound pressure levels before hearing damage may occur.

OSHA has established the following noise exposure limits:
YOU SHOULD NEVER BE EXPOSED TO SOUND PRESSURE LEVELS ABOVE 115 dB(A).
For more information visit the OSHA website at www.osha.gov.
The foregoing OSHA exposure levels should be considered maximum
limits. Compliance with the OSHA limits will not provide you with
protection from potential hearing loss. Accordingly, we recommend
never exceeding 50% of the permitted volume on your audio playing
device and limiting your use of headphones to durations of one hour or
less per day. Decibel levels of 85 dB(A) are dangerous to your hearing
and may cause hearing loss.
 Do not use these earphones in any environment where a failure to
hear surrounding sounds could be dangerous. In no way should these
earphones be used while driving a car, biking, walking or operating
machinery.
 Do not submerge or expose the earphones to water (see page 14 for
Earphone Care and Maintenance).
 When using your earphones with an unfamiliar or unstable sound
system (airplane, public access ports, etc…) make sure volume is
low and is kept at a moderate level to prevent “break-in” bursts of
loud sounds.
 Keep the Metro.fi 2 earphones away from young children. This product
includes small parts and cables that may create a choking hazard.
Sound Pressure Level dB(A) Permissible Noise Exposure
Duration(Per Day)
90 8 Hours
95 4 Hours
100 2 Hours
105 1 Hour
110 30 Minutes
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EARPHONE DESCRIPTION
Metro.fi 2 earphones block external sound to offer you the best
listening experience possible.
Metro.fi 2 Audio Earphones
Delivers a full spectrum of sound by utilizing a high performance dynamic
speaker in combination with our unique acoustical cavity design. Ideal
for all types of music and settings.
PRODUCT SPECIFICATIONS
Specification Metro.fi 2
Speaker Type Dynamic
Input Sensitivity 104dBSPL/mW
Impedance 16ohms nominal
Cable length 1228 mm/46 inches
Complete Assembly Weight .5 oz.
Input Connector 1/8” (3.5mm) Gold plated
Noise Isolation 16 dB
SAFE LISTENING AND PROPER USE
 Remove earphones if they cause any ear discomfort or you have
difficulty inserting the ear tips (see page 11 for Fitting Ear Tips or page
15 for Suggestions for Using Ear Tips). Remember, ears are sensitive
and you should never force anything into the ear canal.
 Consult regularly with a physician or audiologist if you have problems
hearing, excessive wax build-up, or any discomfort after use.
 These Metro.fi 2 earphones are intended for your personal use. If you
are sharing your earphones, remove your ear tips, and clean your
earphones with antiseptic wipes before and after sharing.

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SPECIAL FEATURES OF THE METRO.FI 2
Feature Benefit
Durable Construction Small form factor, lightweight, durable design ideal for
active lifestyles.
Stylish Earphone Design Excellent comfort, style and finish.
Noise Isolating Components In-ear fit and multiple ear tip sizes and shapes
maximize noise reduction from the environment for a
great listening experience.
Low Friction Cables Tangle resistant and durable.
Ear Tips 6 single flange (2 small, 2 medium, 2 large),
and 2 dual flange tips.
Leather Storage Case Stylistic leather pouch that protects your Metro.fi 2
earphones while traveling or for storage.
Warranty 2 year limited warranty from purchase date.

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INCLUDED WITH YOUR PURCHASE OF THE
METRO.FI 2:
• Earphone User Guide
• Earphones
(46 inch cord, cable adjuster and gold plated 1/8 inch
input plug)
• Ear Tips Kit: 6 single flange silicone ear tips (2 small, 2 medium,
2 large) , and 2 dual flange tips
• Leather Storage Case
• Warranty
EARPHONE COMPONENTS
1. Earphones
2. Ear Tips
3. Ear Conductor
(visible only when ear tip is removed)
4. Cord
5. Leather Storage Case
6. Cable Adjuster – Y-Junction
(not shown)

METRO.FI 2
Accessories
1.
4.
2. 5.
3.
2.
Leather Storage Case
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FITTING THE EAR TIPS
Ultimate Ears has included a variety of ear tips for you to choose from to
ensure a good earphone seal for your ears. All ears are unique and you
will need to determine which tips are most comfortable for you.
Most users find that the single flange silicone ear tips provide a good fit
for their ears and are the easiest to use
(see page 15 for Suggestions for
Using Ear Tips).
Your Metro.fi 2 earphones come with medium single flange silicone ear
tips already attached. Included with your earphones are the following
additional ear tips:
1. Single Flange Silicone Ear Tips – 2 small, 2 medium and 2 large
2. Dual Flange Ear Tips
1
2

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ATTACHING THE EAR TIPS
The ear tips can be attached or removed by using a gentle grasping and
twisting motion. The ear tip should fit securely over the ear conductor and
once the ear tip is in place, the ear conductor should not be exposed.
CARE AND CLEANING OF FLANGED
SILICONE EAR TIPS
The silicone ear tips are reusable and need to be cleaned with an
antiseptic wipe after each use. They should also be removed and
cleaned regularly with mild soap and water. The ear tip should be
completely dry before placing on the ear conductor.
CONNECTING TO A LISTENING DEVICE
Metro.fi 2 earphones come with a 1/8 inch input plug that is compatible
with most personal listening devices. In addition, our optional 1/4 inch
adapter will allow you to connect to a variety of other consumer
electronic equipment including your personal monitor.

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EARPHONE INSERTION
It is important to get a good ear fit when inserting these earphones to
maximize comfort and optimize the listening experience. A correct seal
will help eliminate background noise and offer the best frequency
response when listening to music.
Be sure that the volume is turned down to a
minimum on the device that you will be using.
Next, plug your earphones into the output.
Now you are ready to gradually increase the volume on your
listening device and begin your Ultimate Ears experience.
PROPER EARPHONE REMOVAL
To remove, grasp the earphone and once the seal is broken gently slide
the earphones out of the canal, clean them for your next use and store
them in your storage case.
Remember: never pull on the cables to remove the earphones.
Volume
Low
Medium
High

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EARPHONE CARE AND MAINTENENCE
•Keep earphones clean by using a moistened antiseptic wipe after
each use.
•Avoid exposing your earphones to water, extreme temperatures,
high humidity or prolonged exposure to ultraviolet light.
•Clean and change the ear tips regularly.
•Avoid physical abuse of earphones. Dropping or striking the ear-
phones may damage components.
•Do not pull on the cables to remove earphones from your ear.
•Do not pull the cables to remove the input plug from a listening device.

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SUGGESTIONS FOR USING EAR TIPS
If the ear tips on the earphones don’t seal well or are uncomfortable, try
some alternate ear tips until the best fit for your ear is achieved.
FLANGED SILICONE EAR TIP NOT SEALING WELL
For best results, moisten the external surface of the flanged silicone
ear tip before insertion into ear canal. This will allow the ear tip to slide
more easily into place and create a good seal.
DIFFICULTY INSERTING INTO THE EAR CANAL
Identify the left earphone (marked with an “L”) and the right earphone
(marked with an “R”). Inserting one earphone at a time, gently grasp
the top ridge of your ear and extend the ear upward and outward to
open up the ear canal while you insert the earphone into your ear
canal.

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TROUBLESHOOTING
DIMINISHED SOUND OVER TIME
If you experience lower performance over time, make certain that the
ear conductor is unobstructed.
NO SOUND
If you are not receiving any sound, make certain that the jack is
properly attached to your listening device and that the volume has
been gradually increased.
If the suggestions listed above do not solve your problem,
please contact one of our customer service representatives.
CUSTOMER SERVICE HELP LINE
[phone]
www.ultimateears.com

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OPTIONAL ACCESSORIES
Description Part Number Unit Price
Bag of Disposable Foam Ear Tips
(20 Count) AA-E07-02 $20.00
Bag of Flange Silicone Ear Tips
(10 Count), Black or Gray
AA-E08-02 (small)
AA-E09-02 (medium)
AA-E10-02 (large)
$10.00 per size
Tool Kit:
Sound Level Attenuator
1/4” Adapter
Cleaning Tool
AA-M16-02 $20.00
Dual Plug Adapter AA-D17-02 $10.00
Metallic Storage Case AA-H01-02 $15.00
Leather Travel Case AA-S02-02 $10.00
Ear Tip Kit:
6 Single Flange Silicone Ear Tips
(2 small, 2 medium, 2 large)
2 Disposable Foam and 2 Dual Flange Tips
AA-E03-02 $10.00
See www.ultimateears.com for the most current list of accessories.

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PROFESSIONAL CUSTOM EAR MONITORS
UE provides many of your favorite professional musicians with custom
molded professional ear monitors used on stages around the world. For
over 10 years, UE has been an industry leader in providing custom ear
monitors to professional musicians and currently is the recognized leader
with a majority of professionals choosing UE to meet their needs.
If music is important to you and only the best custom ear monitors will do,
please visit www.ultimateears.com to preview our professional product
portfolio. You choose the professional product that fits your music genre
and stylize the product with your favorite color scheme. Then visit an
audiologist to take impressions of your inner ear. In less than two weeks,
you will receive a set of professional ear monitors made for your ears
only.
Ultimate Ears, LLC.
5 Jenner Street • Suite 100 • Irvine, CA 92618
www.ultimateears.com
CERTIFICATION FOR THE EUROPEAN UNION
This product conforms to European EMC Directive 89/336/EEC. Meets
applicable tests and performance criteria in European Standard EN
55103 (1996) Parts 1 and 2, for residential (E1) and light industrial (E2)
environments.
 The exclamation mark symbol shown on the left is designed to
draw the attention of the reader to the need to consult this
Instruction Manual.

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Metro.fi 2
LIMITED PRODUCT WARRANTY
WHAT IS COVERED BY THIS LIMITED WARRANTY
UE Consumer, LLC (the “Company”) warrants this Metro.fi™ product (the
“Product”) against defects in material or workmanship in the Product’s earphone
for a period of two (2) years from the date of original retail purchase. If this
Product is determined to be defective during the warranty period, the Company
will, at its sole option, (1) exchange the defective Product with a Company product
that is new or that has been manufactured from new or serviceable used parts and
that is at least functionally equivalent to the original Product, or (2) if the product
was purchased directly from the Company, refund the original purchase price paid
by you for the Product. When a Product or part thereof is exchanged, any
replacement item becomes your property and the replaced item becomes the
Company’s property. When a refund is given, your Product becomes the
Company’s property. THIS PARAGRAPH SETS FORTH THE SOLE AND
EXCLUSIVE REMEDY FOR BREACH OF WARRANTY WITH RESPECTTOTHE
PRODUCT.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY
As indicated above, only the Product’s earphone external shell and earphone
internal components are covered by this limited warranty. The Product’s other
components or accessories may include, among other things, an adapter jack, an
attenuator, additional ear tips, a cleaning tool, a carrying case, and an input plug.
No such other components of or accessories to the Product are covered by this
limited warranty. In addition, this limited warranty does not apply to any non-
Company hardware product or any software, even if packaged or sold with the
Product.
This limited warranty does not apply: (1) to damage caused by accident, abuse,
misuse, negligence, acts of God, misapplication, or any non-Company product; (2)
to damage caused by service performed by anyone other than the Company; (3)
to a product or a part that has been modified or altered without the written
permission of the Company; or (4) with respect to any defect which is attributable
to any failure or damage which is beyond the reasonable control of the Company.

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This limited warranty applies only to new Products purchased from Ultimate Ears
or through authorized retail sellers. Warranty coverage will be provided only to the
original retail purchaser. Transfer of any Product through any unauthorized
distributor or retail seller renders this limited warranty null and void. Any Product
sold by a private party or unauthorized distributor or retail seller is sold on an “as
is” and “with all faults” basis, and as such the entire risk as to the quality and
performance of such Product will be with the buyer.
MAKING A WARRANTY CLAIM AND RETURNING APRODUCT
If you desire to make a warranty claim, you must first obtain an RMA (a return
merchandise authorization number) from the Company. You must obtain an RMA
before the two (2) year warranty period expires. To obtain an RMA, you should
use the online customer support tab on the Company’s website. This process is
fully automated and will give you an RMA number after you complete the
necessary information fields accurately and the Company determines the defect
falls within this limited warranty.
Once you have obtained an RMA, you should return to the Company the Product
for which you are seeking warranty coverage within fifteen (15) days after the date
we issue or provide you with that RMA. Please return the Product in its original
packaging (or affording an equal degree of protection) with the following: (1) RMA
ship ticket (2) a receipt or bill of sale showing proof of purchase from an authorized
retail seller. The product should be returned to the following address:
UE Consumer, LLC.
Attention: Customer Service
5 Jenner Street, Suite 100
Irvine, CA 92618
You are solely responsible for all shipping and insurance costs of returning the
Product to the Company, and the Company will not reimburse you or compensate
you for any such costs however, the Company will ship the replacement product
without additional charges.