Ultra electronics HYPERSPIKE HS-18 RAHD User manual

OPERATION AND MAINTENANCE MANUAL
HYPERSPIKE®MODEL HS-18 RAHD

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
Copyright © Ultra Electronics USSI Columbia City, IN 46725 USA
90207A-MAN-HS18RAHD
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TABLE OF CONTENTS
Contents
1. Hardware..................................................................................................................................1
1.1. Hardware ...........................................................................................................................1
1.2. Included in Box ..................................................................................................................2
2. Hardware Specifications...........................................................................................................3
2.1. Physical Characteristics.....................................................................................................3
2.2. Electrical Specifications .....................................................................................................3
2.3. Acoustic Specifications......................................................................................................3
3. RAHD and Electronics Assembly Setup...................................................................................4
3.1. RAHD Installation and Mounting........................................................................................4
3.2. System Wiring....................................................................................................................7
3.2.1. Connection #1: Interconnect Cable ..........................................................................8
3.2.2. Connection #2: Power/Data Cable ...........................................................................8
3.3. Wiring Diagram for 110 VAC Installation - With Transformer.............................................9
3.4. Wiring Diagram for 220 VAC Installation - With Transformer...........................................10
3.5. Connection #3 Auxiliary Connections (optional)...............................................................10
4. Networking and Device Setup ................................................................................................11
4.1. Installing the CA Certificate..............................................................................................11
4.2. Initial Setup......................................................................................................................12
5. Controls and Operations.........................................................................................................13
5.1. First Time Setup...............................................................................................................13
5.2. Login Page.......................................................................................................................14
5.3. Simultaneously Controlling Multiple RAHDs ....................................................................15
5.4. Removing a Device..........................................................................................................17
5.5. Volume Panel...................................................................................................................18
5.6. Pre-Recorded Tracks.......................................................................................................18
5.6.1. Uploading Audio Files.............................................................................................19
5.6.2. Stopping a Playing Track........................................................................................19
5.6.3. Editing or Deleting a Track .....................................................................................20
5.7. Live Microphone...............................................................................................................20
5.8. Searchlight Control ..........................................................................................................21
5.9. Camera Control................................................................................................................22
5.10.Points of Interest (POI)...................................................................................................24
5.11.Tours ..............................................................................................................................26
5.12.Deadzones .....................................................................................................................29
5.13.Pan/Tilt Control...............................................................................................................31
5.14.Keyboard/Joystick Control..............................................................................................32
5.15.All/Select Mode...............................................................................................................33
5.16.Account Options and Logout ..........................................................................................34
5.17.Advanced Settings..........................................................................................................35
5.17.1. Changing IP Settings..............................................................................................36
5.17.2. Factory Reset.........................................................................................................36
5.17.3. Software Update.....................................................................................................37
5.17.4. REST API...............................................................................................................37
6. Preventative Maintenance and Cleaning................................................................................38
6.1. Ground Operations and Sandy Environments..................................................................38

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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6.2. Salt Water Environments .................................................................................................38
6.3. To prepare for storage .....................................................................................................39
7. Troubleshooting......................................................................................................................39
7.1. Inspect incoming Power and Data to the HS-18 RAHD...................................................39
7.2. Testing for Network Connectivity .....................................................................................40
7.3. Troubleshooting Software................................................................................................40
8. WARRANTY...........................................................................................................................41
8.1. Failures Not Covered by This Warranty...........................................................................41
8.2. Limitation of Implied Warranties.......................................................................................41
8.3. Exclusion of Certain Damages.........................................................................................41
Appendix A –Light Mount Installation.........................................................................................42
Appendix B –Camera Mount Installation (72336B-80X) ............................................................45
Appendix C –Camera Mount Installation (72570B-80X)............................................................49
Appendix D –Frequently Asked Questions................................................................................53
Appendix E –Acknowledgments and Attribution ........................................................................54

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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SAFETY PRECAUTIONS
The HyperSpike®HS-18 RAHD uses high operating voltages and sound levels. The primary safety
risks are: 1) electrical shock and 2) hearing damage or loss. Only properly-trained personnel
should operate the HS-18 RAHD and abide bythe critical safety warnings identified in this manual to
prevent injury or death during operation.
Additional Electrical Safety Measures
Following these basic safety measures will prevent dangerous or potentially deadly situations from
arising :
Inspect the power cable for damage before each use.
Keep the power cable away from heated surfaces.
Never remove the power cable from an outlet by pullingon the cord.
Never override any of the HS-18 RAHD’s electrical safety features.
Sound Safety Measures
The National Institute for Occupational Safety and Health (NIOSH) recognizes 120 dB as the
threshold of pain for unprotected hearing. Operators should wear hearing protection and ensure
that personnelare not directlyin front of the device, at close range, when the power is ON.
WARNING:
LIFE-THREATENING ELECTRIC SHOCK BY ELECTROCUTION.
100 - 250 VAC IS PRESENT WHEN ENERGIZED.
Always plug the unit into properly-grounded electrical outlets.
Never allow any part of the system to sit in pooled water, or to be immersed in water.
Do not operate the device if the power cable is pinched, frayed, or cut.
WARNING:
TEMPORARY OR PERMANENT HEARING DAMAGE MAY OCCUR.
HIGH LEVEL OF SOUND CAN BE EMITTED.
Always wear hearing protection according to OSHA’s hearing conservation program.
Operators must remain behind the HS-18 RAHD during operation.

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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1. Hardware
1.1.Hardware
The HyperSpike®HS-18 RAHD (Remote Acoustic Hailing Device) is designed for ease of
assembly. It is suitable for both static and mobile applications. The RAHD unit can be
equipped with optional accessories including but not limited to cameras, spotlights, and laser
dazzlers per customer requirements.
Figure 1: HS-18 RAHD
Note: Full physical, electrical, and acoustic specifications are contained in Section 2.

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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1.2.Included in Box
Included items are:
1x HS-18 RAHD Assembly, P/N 90207A-801-XX
1x Power/Data Cable, P/N 42222A-801
1x Interconnect Cable, P/N 42206A-801
Optional items are:
Light Kit, P/N 72348B-801
Camera Kit, P/N 72336B-801
Figure 2: HS-18 RAHD –In Packaging
CAUTION:
The HS-18 RAHD ASSEMBLY IS A MINIMUM TWO-PERSON LIFT.
HEAVY OBJECT –OVER 50 lbs.
Straps connected to the mounting bracket and pan/tilt base may be used to assist lifting.
Optional
Light Kit
P/N 72348B-801
Optional
Camera Kit
P/N 72336B-801

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2. Hardware Specifications
2.1.Physical Characteristics
2.2.Electrical Specifications
HS-18 RAHD ELECTRICAL SPECIFICATIONS
Power Input
100-130 VAC, 200-250 VAC with Transformer
Frequency
50/60 Hz
Typical Current Draw, Normal Voice
3 Amps, 120 V
Typical Current Draw, Maximum Tone
5.5 Amps, 120 V
Auxiliary Power Output
12 VDC, 24VDC
Output Current - 12 VDC Aux. Supply
Fused at 1 A, shared by connectors A, B, D
Output Current - 24 VDC Aux. Supply
Fused at 7.5 A, shared by connectors A, B, D
2.3.Acoustic Specifications
HS-18 RAHD WEIGHT
Complete System
170 lbs (77.1 kg)
HS-18 RAHD DIMENSIONS
System Width
23.2 in (58.9 cm)
System Height
36.8 in (93.5 cm)
System Depth
24.5 in (62.2 cm)
Front Wind Load Area
527 in2 (3400 cm2)
SideWind Load Area
532 in2 (3432 cm2)
HS-18 RAHD ACOUSTIC PERFORMANCE
Beam Width
± 5° (10° conical @ 2 kHz /-3 dB)
Communication Range
Up to 2000 m
Frequency Response
345 Hz - 10 kHz
Sound Pressure Level, Peak, A-Weighted
156 dB @ 1 meter
Speech Transmission Index (STI-
Intelligibility)
0.81 out of 1.00

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3. RAHD and Electronics Assembly Setup
3.1.RAHD Installation and Mounting
Set the Pan Tilt Unit (PTU) upright on a flat, stable surface. Set the emitter half on top of the
PTU. Make sure the front of the emitter agrees with the “FRONT” label on the PTU. Install
the four ¼-20 x 1.0 long screws, split lock washers, and flat washer on each side. Tighten
screws until lock washers are fully compressed (approximately 30 in-lbs).
Figure 3: Sound Emitter Head to PTU Assembly
Secure the Sound Emitting Assembly and transformer box (if equipped) to a stable surface.
To maximize water protection, the recommended orientation of the transformer box is with
connectors facing down. Refer to mounting details in Figure 5 and Figure 6.

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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Ensure that mounting locations account for the cable length available. The standard length
of cable between the emitter and transformer box is five feet. Optional lengths are available
at customer request.
Figure 4: Sound Emitting Assembly and Transformer Box

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Figure 5: HS-18 RAHD Interface Mounting Dimensions
Figure 6: Transformer Box Interface Mounting Dimensions

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3.2.System Wiring
There are six sealed, weather-resistant connectors on the HS-18 RAHD, and one connector
on the transformer enclosure. Three of these connectors are designed to interface with
searchlights, cameras, laser dazzlers, and other auxiliary devices. Contact Ultra Electronics
USSI if you are interested in connecting an auxiliary device other than a standard accessory
to the HS-18 RAHD. We will work with you to ensure a smooth integration of your accessory
devices.
For proper operation, only use the connectors in accordance with the following list of
designated purposes:
Connector A –Camera/Auxiliary
Connector B –Auxiliary
Connector C –Pan/Tilt Out
Connector D –Searchlight/Auxiliary
Connector E –Pan/Tilt In
Connector F –Power/Data
Connector G –Ethernet In
Connector H –Power In
WARNING:
AC INPUT POWER MUST BE DISCONNECTED OR REMOVED FROM THE SYSTEM
PRIOR TO CONNECTING OR DISCONNECTING ANY CABLES.
A
Figure 7: Connector Diagram
ABCD
E
F

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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To wire your HS-18 RAHD for operation, referto the following wiring instructions:
3.2.1.Connection #1: Interconnect Cable
Connect the Interconnect Cable, P/N 42206A-801, from connector C to connector E.
This cable passes data and AC power to the Emitter’s electronics housing. Tighten each
end of the cable firmly to ensure a weather-tight seal.
3.2.2.Connection #2: Power/Data Cable
Connect the Power/Data Cable, P/N 42222A-801, to connector F. Tighten the cable
firmly to ensure a weather-tight seal.
While the HS-18 RAHD is designed for direct operation on a 20 Amp, 110 VAC circuit, a
step-down transformer is available for locations that have only 220 VAC. An isolation
transformer is also available for locations with non-standard or unreliable AC power.
Follow the wiring diagrams below to properly wire your HS-18 RAHD’s Power/Data
Cable.
Figure 8: Wiring Diagram for 110 VAC –No Transformer and Hole Size
Wiring Color Chart - Power/Data Cable P/N 42222A-801
Brown
110 VAC Hot
Orange
110 VAC Hot
Gray
110 VAC Neutral
Green
110 VAC Neutral
Black
Ground
Red
Ground
White
Ground
Blue
Ground
Ethernet Cable
Network

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3.3.Wiring Diagram for 110 VAC Installation - With Transformer

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3.4.Wiring Diagram for 220 VAC Installation - With Transformer
3.5.Connection #3 Auxiliary Connections (optional)
Accessories such as searchlights, laser dazzlers, and cameras can be powered and controlled
via connectors A, B, and D. Some accessories require unique interfaces with the HS-18 RAHD;
therefore, please connect your accessories according to the following recommendations:
Accessory
Assigned Connector
Daytime Camera
A
Searchlight
D
Other Accessories
B
If accessory connectors are to be used in permanent installations, weather-sealing caps can be
removed by cutting the chain. This is recommended to avoid snags and impacts that could
damage the housing or nearby connectors.

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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4. Networking and Device Setup
The HS-18 RAHD is designed to be controlled over a TCP/IP based network equipped with
either a static IP address or a DHCP server. By default, the HS-18 RAHD has a static IP
address of 192.168.123.10/24. If configured as a DHCP client (see Section 5.17.1) the HS-18
RAHD will receive a dynamic IP address when powered on. Take note of the IP address
assigned to your HS-18 RAHD (if your DHCP server also serves DNS, you should be able to
access the RAHD by hostname as well, which is the serial number of the unit). You will need
this information to set up the device. If you do not know how to identify the IP address of your
HS-18 RAHD, consult your network manager.
4.1.Installing the CA Certificate
The HS-18 RAHD signs its encrypted digital communications as its own certificate authority (this
is not the same as a self-signed certificate). This means that a client machine that is accessing
the Command and Control Interface (CCI) can be configured to trust that signature. Without
installing the certificate for the certificate authority, which includes the signature to be trusted,
modern browsers will display a warning and prompt users for whether the webpage should be
trusted. However, once the certificate for the RAHD’s certificate authority is installed in the trust
store of a client machine, the Command and Control Interface (CCI) webpage will register as
having come from a trusted source and will no longer prompt with a warning. In addition, cross-
domain calls from browser environments to the REST API become possible. To install the
certificate in theWindows trust store, follow the steps below:
1. Request a copy of the certificate from Hyperspike CustomerSupport
2. Save the received file –“rahdStaticIpCA.pem” to the client machine
3. On the client machine, open the Microsoft Management Console –type mmc in the program
search or run box
4. File->Add/Remove Snap-in…
5. Select “Certificates” from the “Available snap-ins” menu and use the Add > button to move it to the
“Selected snap-ins” box. Select the OK button
6. Expand the Certificates menu item on the left part of the screen and right-click “Trusted Root
Certification Authorities”. Choose “All Tasks -> Import…”
7. Use the wizard to navigate to the “rahdStaticIpCA.pem” file.
8. Select “Finish”
9. There should be a popup indicating the import was successful
10.The Hyperspike Certificate Authority should now be listed in the “Trusted Root Certification
Authorities” folder.
All RAHDs use the same certificate authority, so importing the certificate to a client machine’s trust
store will cause that machine to trust the CCI of anyRAHD that is accessed. Also, the same
“rahdStaticIpCA.pem” file can be used on multiple client machines.

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4.2.Initial Setup
The HS-18 RAHD is designed to be operated through the use of its built-in web based
Command and Control Interface (CCI).
To access this interface:
Power on your access device (desktop or laptop computer).
Open the web browser* on your access device.
Enter the IP address of your HS-18 RAHD into the URL entry field in the same fashion
you would type in the name of anyother website.
*While the Command and Control Interface is supported on most desktops, laptops, and mobile
devices, it is recommended that your accessdevice have the latest version of the Google
Chrome Browser installed. Other browsers may not be fully compatible with the CCI. To learn
more about Chrome Browser, go to https://www.google.com/chrome/

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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5. Controls and Operations
The following subsections will guide you through the use of the HS-18 RAHD’s Command
and Control Interface (CCI). While all necessary user functions are readily accessible
through the CCI, if a user desires to write custom control software, a REST API is also
available (see Section 5.17.4).
Figure 9: Command and Control Home Page
Note: The CCI will control a variety of HyperSpike®products including the HS-18 RAHD
and HS-14 RAHD. In these instructions, many images display a unique device name of
“HS-14 RAHD”. The screens are identical for an HS-18 RAHD.
5.1. First Time Setup
When connecting to an HS-18 RAHD for the first time, the “Setup” popup window will be
presented. To configure the device, enter an identifying name for your HS-18 RAHD in the
Device Name field, a username in the Username field, and a password in the Password
and Confirm Password fields. The Command and Control Interface is configured to
operate with only one user account. If desired, the password can be changed at a later time.
Unique Device Name
Angle Indicators
Camera Options
Searchlight Options

HyperSpike® HS-18 RAHD Operation and Maintenance Manual
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Figure 10: Device Setup
Click on the “Setup” button to continue to the login screen. Once one HS-18 RAHD has
been configured, follow the procedure listed in Section 5.3 to set up any additional HS-18
RAHDs.
5.2.Login Page
After initial setup, or after connecting to the IP address of the HS-18 RAHD through your web
browser, enter your username and password in the text fields of the popup window.
Remember this username and password as they will be needed the next time that you need
to login.
Figure 11: Login Page
If login was completed successfully, the CCI Home Page will be presented.

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If the username or password is forgotten, click on “Forgot Password?” to initiate the reset
process. In the text boxes, enter the following information:
Reset Token The full serial number of the device. Ex. RAHDHS18XXXXXX.
The serial number is listed on the white label placed on the back
of the system.
New Username If you would like to reset the master username, enter it here.
New Password The new password for the device.
Confirm Password The new password for the device.
Figure 12: Forgot Password Page
Click on the “Reset” button to complete the reset process.
5.3.Simultaneously Controlling Multiple RAHDs
The CCI is designed to allow the user to control multiple acoustic hailing devices
simultaneously. When multiple devices are detected, the user has the ability to send
commands to an entire fleet of RAHDs at the push of a button. To add a second RAHD to
the Home Page, click on the “+” button in the top right corner of the page.