Ultra DURA+ Guide
MIXER GRINDERS • WET GRINDERS • PRESSURE COOKERS
Visit www.elgiultra.com
to shop for Ultra
products & accessories
Dear Customer,
We're delighted to welcome you to the Ultra family of
millions of happy customers worldwide.
You've made a smart and informed decision to invest in
a perfectly made Ultra. Ultra products are inventive and
aesthetically superb with a combination of good quality,
precision and durability to help prepare the tastiest and
healthiest meal.
Ultra assures you of trouble-free performance for years.
However, in the unlikely event of any operational
problem, we would be more than happy to assist you.
ULTRA CUSTOMER CARE
Visit: www.elgiultra.com
to find the nearest Ultra Care Centre
1800 102 2040(Toll Free)
1
Features
Form Table Top
Capacity 1.25L
Motor Wattage 85 watts
Voltage 230V, 50Hz
Grinding Stones Conical
Drum AISI-304 Rust-Resistant Food Grade Stainless Steel
Shell ABS
Drum Shape Cylindrical
PRODUCT
INFORMATION
Multi-Utility Drum Yes
Power Surge Protector Yes
Shock Proof Yes
Stone Assembly weight 1.7 KG
Warranty 5 Years
Net Weight 8.8 kg
Product Dimension (mm) 400 x 230 x 315
Drum Size (mm) ø190 x 175
Motor Speed (Rated without Load) 1350 RPM
Box Contents Grinder Unit, User Guide and Batter Cleaner
Drum Speed (with Load) 155 - 160 RPM
2
Recommended Measure and Grinding TIme *
Grinding Medium
1 cup (200 ml) – 180 gms of idly rice
1 cup (200 ml) – 180 gms of black gram
Grinding Instructions
Rice and Dhal should be ground separately.
For better grinding result, do grind rice first and dhal next.
Do not use cut pieces of coconut; instead use only shredded coconut for grinding.
*Results under lab test conditions and may vary with actuals
Rice
Dhal
Minimum 106 gms 4
4
2
2 390 ml
80 ml
100 ml
780 ml
781 gms
41 gms
195 gms
Load Condition Measurements
before soaking
Soaking TIme
in Hrs
Water to be
added
Maximum
Minimum
Maximum
(Raw / Boiled)
3
HOW TO OPERATE YOUR
ULTRA
TABLE TOP GRINDER
Wash and clean the
drum and roller stone
assembly
Place the roller
assembly in the drum
in position as
indicated above the
drum
Take a cup of water
and pour it in to the
drum
Add the grinding
medium in small
quantities with
adequate water and
close the drum with
hatch
Remove the hatch, hold
the arm and press lock
to release, then swing
the arm upwards and
rest it suitably
Remove the drum
and use required
amount of batter. Store
the rest in your
refrigerator
For pulse/cereals,
always add in small
quantities to ensure
even grinding
Note:
When required
consistency
is achieved, switch off
the grinder
Press the switch
downwards to
turn on the grinder
Close the arm and
press gently to lock
automatically
Place the drum on
pulley coupler. Gently
rotate till the drum
fixes itself
Sequence of Operation
4
Remove the roller stone
assembly, place it on the
batter cleaner as shown
and rotate the stones to
wipe down the batter
into the drum
• Make sure you keep your Ultra Wet grinder clean and dry, always
• When not in use, disconnect the electric cord from the mains
• For best results and trouble-free performance, use Ultra Wet grinder only
as specified in this User Guide
• Be alert and cautious while operating in the presence of children and physically
challenged persons
• Always keep your Ultra Wet grinder away from heat sources
• Lift the appliance at its base
• Clean the drum and roller assembly thoroughly after every use
• Ensure that the grinder is in unlocked position while not in use
• Keep the wiper position facing the motor while grinding
(Please refer diagram printed on Arm)
DOs
• Do not run the grinder empty for more than a minute
• Do not use any other attachments. Use only those recommended by us
• Do not put your hand into the drum while grinding
• Do not unlock the arm while in operation
• Do not insert sharp objects into the slits. This would damage the parts inside
• Do not lubricate any parts with oil/grease
• Do not keep the drum upside down after washing
• Do not attempt to repair the grinder yourself. If there’s any fault, contact Customer Care
DON’Ts
MAKE YOUR
ULTRA WORK LONGER
5
6
EXPLODED VIEW OF
ULTRA
7
SL.
No. Part Name
1 Base Frame
2 Bottom Shoe
3 Slotted CSK - M5 x 12
4 Cheese Head Screw M4 x 15
5 Cheese Head screw M4 x 20
6 Brg. Hsg Plate
7 Deep Groove Ball Bearing 6202
8 Bearing Spacer
9 Poly ‘V’ Belt - 4PJ745
10 Driven Pulley - (Poly ‘V’)
11 Driven Pulley
12 Hex Socket Grub Screw M5 x 6
13 Washer Gromment ID5.5 x OD17 x T1
14 Gromment Motor Mount
15 Hexagon Nut M4
16 Spring Washer M4
17 MS Washer 4.5 x 12 x 1
18 Motor Mounting Plate
19 Bush - Motor Mounting Plate
20 Hexagon Nut M5
21 Capacitor 5 MFD
22 Ultra Motor 230V, 50Hz, 85W
23 Motor Fan
24 Wago 3 Way Connector Assy.
25 Wire Cord - 230 V
26 Switch -230 V
27 Cheese Head Screw M4 x 15
28 Hexagon Nut M3
29 Cheese Head Screw M4 x 15
30 Ms Washer 4.5 x 12 x 1
31 Cover - Switch Knob
32 Shell Assy
33 Stopper Arm Channel
SL.
No. Part Name
34 Lock Spring
35 Lock
36 Shell Top Cover
37 Cheese Head Scraw M5 x 8
38 Channel Bottom Cover
39 Slotted CSK Head Screw M5 x 8
40 Housing
41 Sleeve
42 Main Spring
43 Arm Channel
44 Hinge with Insert
45 M.S. Washer ID 8.5 x 0D 14.5 x T 0.5
46 Rubber Washer ID 8.5 x 0D 15.5 x T 0.3
47 Disc Spring 12.5 x 6.2 x 0.7
48 SS Hexagon Lock Nut M6
49 Split Pin 1.4 x 15
50 Channerl Top Cover
51 Hatch
52 Pin - Hinge
53 Plug Hinge Pin
54 Collar Pad
55 Adaptor
56 Flate Stone
57 Drum
58 Wiper Assy
59 Hexagon Lock Nut M8
60 Roller Lock Screw
61 Taper Roller Assy - I
62 Roller Lock Screw
63 Taper Roller Assy - II
8
Additional Attachments (Optional)*
Atta Kneader
*Attachments have to be purchased separately at additional cost
Coconut Scraper
Visit www.elgiultra.com
to watch the demo video
No power supply
Loose connection of wire cord
Overloading of medium
Low belt tension
Insufficient water
Incorrect wiper position
Excess quantity, insufficient soaking time
Incorrect wiper position
Low voltage
Low belt tension
Motor housing air vents blocked
External heat source
Uneven platform
Motor burnt
Drum / Roller Holder Assembly not cleaned well
Faulty switch
Roller assembly not cleaned well
Roller not cleaned properly after use
Excessive loading/insufficient water
Roller stuck on pin
Grinder does not run
Grinder starts but drum stops suddenly
Grinder is noisy
Takes more time to grind
Grinder overheating
Vibration
Grinder / Drum smells
Grinder stops automatically when it is swiched on
Arm does not lock
Roller not rotating
In case of abnormal operating conditions, contact Ultra Care Centre
Check mains
Contact Ultra Customer Care
Remove medium and add in small quantities
Contact Ultra Customer Care
Add water as required
Check and correct the wiper position as printed on Arm lid
Reduce quantitiy or check manual for correct grinding measures
Check and correct the wiper position as printed on Arm lid
Operate at 230 V Ac 50 Hz
Contact Ultra Customer Care
Use a dry brush to clean air vents
Keep the grinder away from external heat sources
Place the grinder on stable and horizontal platform
Contact Ultra Customer Care
Clean the drum / roller holder assembly
Contact Ultra Customer Care
Unscrew roller and clean under running water
Unscrew roller and clean under running water
Remove excess medium
Unscrew roller pin and clean
TROUBLESHOOTING CHART
PROBLEM SOLUTIONREASON
9
Elgi Ultra Industries Limited (hereinafter referred to as “the Company”)
guarantees this product for normal home use against defects in materials or
workmanship for a period of 5 years from the date of original retail purchase.
During the said period, the Company has the option to either repair or replace
parts free of charge, if this product is returned personally or sent through
prepaid courier to our Ultra Care Centres, along with proof of purchase and
guarantee card duly filled in by the retailer.
The decision of the Ultra Care Centres in determining the cause of failure and
repairs required to be carried out will be final and binding under this 5 years
warranty and cannot be canvassed either by dealer or the retail purchaser on
any ground whatsoever. The warrantor shall not be liable for any transportation
cost or any damage due to or during transit of the product either way. Repaired
units under warranty will be returned to the customer at his/her risk and on “to
pay” freight basis.
This Warranty shall NOT apply:
•For wear and tear to the product
•For grinder hatch
•Involvement in an accident
•If the product is purchased from any unauthorised source
• If repairs or product modifications and/or alterations have been carried
out by unauthorised service organisations or persons
•If the product is being used for commercial purposes
•
If the defect is caused by abuse or misuse of the product or by environmental
conditions that are not in conformance to the recommended operations of the
product
•If the defect is caused by its connection to peripherals, additional
equipment or accessories other than those recommended by Ultra
•If the warranty card and/or a purchase bill is not produced at the time of
repair
In no event will the Company be responsible for any loss or damage, directly by
or consequential to, careless, negligent handling or misuse of this product.
Warranty- Terms & Conditions
10
This Warranty is expressly in lieu of all other warranties expressed or implied
(statutory or otherwise) and of all other obligations or liabilities on the Company’s
part. No person, agent, distributor, dealer, service centre or company is
authorised to change, modify or extend the terms of this Warranty in any manner
whatsoever.
The Company’s liability under this Warranty is restricted to only repair of the
product and does not involve any replacement, monetary payment or damages.
Any doubt/disputed claim under this Warranty shall be subject to arbitration by an
Arbitrator appointed only by the Company. The arbitration shall be at Coimbatore
only.
Please Note:
•The Warranty is applicable only for purchase made through authorised
dealers in the country of purchase
•The above Warranty is applicable only for materials/components and not for
service/labour charges incurred in rectification/repair
11
Above charges are applicable only in India and is subject to change without any prior
notice. Please check with Ultra Customer Care for prevailing charges.
Doorstep service is applicable only in India.
CHARGES APPLICABLE
Service Period
Up to 1 year within warranty Free
After 1 year within warranty
Out of warranty
Free
At Cost `250 `100
Spares
Service charges
(Ultra service
centre/doorstep)
Free
`100
Doorstep
visiting charges
Free
Free
•Please read all instructions and warning before using this product. Keep this
user guide, sales receipt and warranty for future reference and use.
•In case of any mechanical faults, call Ultra Customer Care. Do not attempt to
repair it yourself
•This user guide provides important information on proper operation and
maintenance. Every effort has been made to provide the details with as much
accuracy as possible. We reserve the right to change or upgrade the product
or any part thereof without prior notice.
•The instructions appearing in this guide are not meant to cover all possible
conditions and situations that may occur. We urge you to exercise common
sense, caution and care when setting or using this product.
• When unpacking check to make sure all parts listed is included. If you find
anything missing or broken or damaged, kindly call Customer Service.
• The design, specifications and price are subject to change without prior
notice.
FOR YOUR KIND ATTENTION
12
The Ultra social media broadcasts are full of recipes and
tips on healthy, delicious food. From daily updates to
interesting engagements on special days, our content is
something you mustn’t miss. What’s more, there are also
lots of contests and exciting prizes to look forward to!
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(Valid In The Country Of Purchase)
WARRANTY CARD*
Name:
Full postal address:
Bill No.:
Date of purchase:
Serial No.:
Month of manufacture:
(Please ensure dealer stamp and serial number is duly filled in to secure warranty repair service)
* To be retained by the purchaser
Dealer's stamp:
Please retain this limited warranty card and present the same
to the Ultra Service Technician / Customer Care
Centre for availling warranty service.
YEAR
WARRANTY
Toll Free No: 1800 102 2040
ELGI ULTRA INDUSTRIES LIMITED
No. 1435 (PART), India House, Trichy Road, Coimbatore- 641 018, Tamil Nadu, India.
0422 2304141 0422 2301377
Customer Care
/ultraappliances /ultraappliancess
www.elgiultra.com /ultra_appliances
Ultra Wet Grinder
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