Uniden TRU9565-2 - TRU Cordless Phone User manual

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1
Table of Contents
Welcome....................................................................... 4
Accessibility .............................................................. 4
Installing the Phone .................................................... 5
Choosing the Best Location...................................... 5
Installing the Battery ................................................. 6
Connecting the AC adapter....................................... 7
To the base........................................................... 7
To the charging cradle
(for multi-handset packs only) ...................... 7
Charging the Handset............................................... 8
Connecting to the Phone Line................................... 9
Testing the Connection ........................................... 10
Changing the dial mode ..................................... 11
Installing the Belt Clip ............................................. 11
Expanding Your Phone ........................................... 12
Adding accessory handsets ............................... 12
Registering accessory handsets ........................ 12
Wall Mounting the Base .......................................... 13
Getting to Know Your New Phone ........................... 15
Features.................................................................. 15
Terminology Used in this Manual............................ 16
Manual Conventions ............................................... 16
Parts of the Handset ............................................... 17
Parts of the Base .................................................... 18
Using the Interface .................................................... 19
Reading the Handset Display ................................. 19
Using the Four-way Function Key........................... 20
Using the Handset Menu ........................................ 20
Entering Text from Your Handset ............................ 21
Basic Setup................................................................ 22
Selecting a Language ............................................. 22
Activating Personal Ring......................................... 23
Activating the Key Touch Tone................................ 23
Setting Up the Phonebook and Speed Dial............. 24
Creating Phonebook Entries................................... 24
Finding a Phonebook Entry..................................... 25
Editing an Existing Phonebook Entry...................... 25
Storing Caller ID or Redial Numbers in the
Phonebook ................................................. 26
Deleting a Single Phonebook Entry ........................ 26
Deleting all Phonebook Entries............................... 26
Copying Phonebook Entries to Another Handset.... 27
Programming Base One-touch Dial Numbers or
Speed Dial Numbers .................................. 28

2
Customizing Your Handsets..................................... 29
Changing the Handset Banner................................ 29
Selecting a Ring Tone............................................. 29
Activating AutoTalk.................................................. 30
Activating Any Key Answer ..................................... 30
Using Your Phone...................................................... 31
Making a Call from the Handset Phonebook .......... 32
Chain dialing from the phonebook...................... 32
Making a Call from the Base................................... 33
With the one-touch dial keys .............................. 33
With the base speed-dial keys ........................... 33
Switching to the Handset Speakerphone
During a Call............................................... 33
Using Caller ID, Call Waiting, and Redial Lists....... 34
Using the Caller ID List .......................................... 34
Making a Call from a Caller ID Record ................... 34
Seven-digit dialing .............................................. 35
Deleting Caller ID Numbers .................................... 35
Using Call Waiting................................................... 36
Redialing a Number ................................................ 36
Deleting a Redial Record........................................ 36
Adjusting the Ringer, Earpiece and
Speaker Volume ............................................. 37
Adjusting the Ringer Volume................................... 37
Muting the Ringer (One call only) ........................... 37
Adjusting the Earpiece Volume ............................... 37
Adjusting the Speaker Volume................................ 38
Adjusting the Audio Tone ........................................ 38
Finding a Lost Handset............................................. 39
Using Hold, Conference and Transfer ..................... 39
Placing a Call on Hold............................................. 39
Conferencing........................................................... 39
Transferring a Call................................................... 40
Answering a transferred call............................... 40
Using Special Features............................................. 41
Privacy Mode (Handset only).................................. 41
Using the Intercom.................................................. 41
Making an intercom page ................................... 41
Answering an intercom page.............................. 42
Muting the Microphone ........................................... 42
Using a Voice Mail Service ..................................... 43
Setting the voice mail signaling tone .................. 43
Programming one-touch voice mail access........ 44
Resetting the voice message waiting indicator .. 45
Tone Dialing Switch Over........................................ 45
Installing the Optional Headset............................... 45

3
Precautions! .............................................................. 53
Rechargeable Nickel-Metal-Hydride
Battery Warning ......................................... 53
Important Safety Instructions ................................. 53
The FCC Wants You To Know ................................ 54
Radio interference ............................................. 55
Cordless telephone privacy ................................ 55
I.C. Notice ............................................................... 55
Terminal equipment ............................................ 55
Radio equipment ................................................ 55
One Year Limited Warranty....................................... 56
Index ......................................................................... 57
Maintenance............................................................... 46
Specications.......................................................... 46
Battery Information.................................................. 46
Battery life .......................................................... 46
Low battery alert ................................................ 47
Cleaning the charging contacts .......................... 47
Battery replacement and handling ..................... 47
Power Failures........................................................ 47
Troubleshooting ........................................................ 48
Common Issues...................................................... 48
Resetting the Handset ............................................ 50
Resetting the Handset Without the Base................ 50
Changing the Handset to Base Code ..................... 51
Changing the Line Mode for Multiple Extensions.... 51
Traveling Out of Range........................................... 51
Liquid Damage........................................................ 52

4
Welcome
Welcome
Thank you for purchasing a Uniden Multi-Handset phone.
Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ
from the actual unit.
As an Energy Star®Partner, Uniden has determined that this product or product models meets
the Energy Star® guidelines for energy efciency. Energy Star®is a U.S. registered mark.
Uniden is a registered trademark of Uniden America Corporation.
Accessibility
Uniden provides a customer service hotline for accessibility questions. If you have a disability and need customer
service assistance or if you have any questions about how Uniden’s products can accommodate persons with
disabilities, please call the accessibility voice/TTY line: 1-800-874-9314.
Our customer care hours as well as accessibility information can be found on our website, www.uniden.com, under
the “Accessibility” link. If your call is received outside of our business hours, you can leave us a message and we will
call you back.
May be covered under one or more of the following U.S. patents:
4,797,916 5,426,690 5,491,745 5,493,605 5,533,010 5,574,727 5,581,598 5,650,790
5,660,269 5,663,981 5,671,248 5,717,312 5,732,355 5,754,407 5,758,289 5,768,345
5,787,356 5,794,152 5,801,466 5,825,161 5,864,619 5,893,034 5,912,968 5,915,227
5,929,598 5,930,720 5,960,358 5,987,330 6,044,281 6,070,082 6,076,052 6,125,277
6,253,088 6,314,278 6,321,068 6,418,209 6,618,015 6,671,315 6,714,630 6,782,098
6,788,920 6,788,953 6,839,550 6,889,184 6,901,271 6,907,094 6,914,940 6,940,867
6,953,118 7,023,176 7,030,819 7,146,160 7,203,307 7,206,403
Other patents pending.

5
Installing the Phone
6
Installing the Phone
Choosing the Best Location
When choosing a location for your new phone, here are some important guidelines you should consider:
Note: For maximum range:
Keep both the base and handset antennas free of obstruction.
When the handset is not in use, place the handset in an upright position.
Metal and reinforced concrete may affect cordless telephone performance.
•
•
•
PLACE YOUR BASE
Near an AC outlet and
a telephone wall jack.
• Microwave ovens
• Refrigerators
• TVs
• Other electronics
• Direct sunlight
• Extreme temperatures
• Fluorescent
lighting
• Personal computers
• Wireless LAN
equipment
• Dust
• Excessive
moisture
• Other cordless
telephones
• Areas with
a lot of
background
noise
• Shock
• Vibration
In a centrally-located
open area.
TRY TO AVOID
• TVs
• Other electronics
• Direct sunlight
• Extreme temperatures
• Personal computers
• Wireless LAN
equipment
• Dust
• Excessive
moisture
• Areas with
a lot of
background
noise
• Shock
• Vibration

5
6
Installing the Phone
Installing the Battery
Use only the Uniden BT-446 rechargeable battery pack supplied with your cordless telephone.
Locate the battery pack,
battery cover and the
handset.
Push the battery pack
connector in firmly. (You
should hear it click into
place.) Gently tug on the
battery wires to make
sure the connection is
secure.
Place the cover over the
battery compartment
and slide it up into
place.
Line up the red and black wires on
the battery pack connector with
the sticker in the handset’s battery
compartment.
Battery
pack
Battery
cover
Handset
Locate the battery pack,
battery cover and the
handset.
Push the battery pack
connector in firmly. (You
should hear it click into
place.) Gently tug on the
battery wires to make
sure the connection is
secure.
Place the cover over the
battery compartment
and slide it up into
place.
Line up the red and black wires on
the battery pack connector with
the sticker in the handset’s battery
compartment.
Battery
pack
Battery
cover
Handset

7
Installing the Phone
8
Connecting the AC adapter
To the base
To avoid risk of re and shock, only use the Uniden PS-0009 AC adapter with the base.
To the charging cradle (for multi-handset packs only)
Use only the Uniden PS-0007 AC adapter with the charging cradle.
Connect the AC adapter to the
DC IN 9V jack on the bottom
of the base.
Connect the AC
adapter to a
standard 120V
AC wall outlet.
Route the cord
through the
molded wiring
channel.
Don’t put any power cord where it people might trip
over it or step on it. If a power cord becomes chafed
or worn out, it can create a fire or electrical hazard.
Connect the AC adapter to the
DC IN 9V jack on the bottom
of the base.
Connect the AC
adapter to a
standard 120V
AC wall outlet.
Route the cord
through the
molded wiring
channel.
Don’t put any power cord where it people might trip
over it or step on it. If a power cord becomes chafed
or worn out, it can create a fire or electrical hazard.
Place the cord
through the molded
wiring channel.
Connect the AC
adapter to a
standard 120V
AC wall outlet.
Place the cord
through the molded
wiring channel.
Connect the AC
adapter to a
standard 120V
AC wall outlet.

7
8
Installing the Phone
Charging the Handset
Place the handset in the base
cradle with the display facing
forward.
If you have an accessory handset,
place it in the charging cradle with
the display facing forward.
Make sure that the
charge/in use LED
illuminates when the
handset is seated.
What if the charge/in use LED or charge
LED doesn’t light up?
Reseat the handset; make sure the contacts
on the bottom of the handset are lined up
with the contacts in the cradle.
Check the AC adapter connection.
Make sure you are not using an outlet that’s
controlled by a wall switch.
Make sure that the charge
LED illuminates when the
handset is seated.
Charge your handset at least 15 to 20 hours before plugging into the phone line.
Place the handset in the base
cradle with the display facing
forward.
If you have an accessory handset,
place it in the charging cradle with
the display facing forward.
Make sure that the
charge/in use LED
illuminates when the
handset is seated.
What if the charge/in use LED or charge
LED doesn’t light up?
Reseat the handset; make sure the contacts
on the bottom of the handset are lined up
with the contacts in the cradle.
Check the AC adapter connection.
Make sure you are not using an outlet that’s
controlled by a wall switch.
Make sure that the charge
LED illuminates when the
handset is seated.
Charge your handset at least 15 to 20 hours before plugging into the phone line.

9
Installing the Phone
10
Connecting to the Phone Line
Make sure that the battery pack is fully charged.
Connect the
telephone
cord to the
TEL LINE jack.
Connect the
telephone cord to a
telephone wall jack.
What if CHECK
TEL LINE
appears on the
handset display?
The telephone
cord may not be
connected
correctly. Check
the telephone
cord connection.
Do you have DSL or any high-speed Internet service
delivered through your phone line?
Try putting a DSL lter between the base and the wall
jack. Without a lter, telephone-line-based Internet
services can interfere with standard phones.
Telephone cord
Telephone wall jack
DSL filter

9
10
Installing the Phone
Testing the Connection
Pick up the handset from the base and press [/ash]. You should hear a dial tone, and the display should
show TALK.
What if I can’t hear a dial tone?
Check the telephone cord connection on the base.
What if the display doesn’t show TALK?
Check the battery pack connection in the handset.
Make sure the battery pack is fully charged.
Make sure the AC adapter cord is securely connected to the
DC IN 9V jack and a standard power outlet.
Try resetting the handset (see page 50).
Make a quick test call, and then press []to hang up.
What if there is a lot of static?
Check the sources of interference described in Choosing the
Best Location (see page 5): is the base near any of those?
What if the call doesn’t go through?
Try changing the dialing mode (see the next section).
Note: Make sure you can get a dial tone on any accessory handsets that were packaged with your phone.
•
•
•
•

11
Installing the Phone
12
Changing the dial mode
Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These
days, most base networks use a method called tone dialing, so your phone comes programmed for tone dialing. If
your phone company uses pulse dialing, you will need to change your phone’s dial mode. If you don’t get a dial tone
or can’t connect to the telephone network, please follow the steps below to modify your phone’s settings:
Press [menu/select].
Select the GLOBAL SETUP menu, and then the DIAL MODE
submenu.
Scroll []to highlight PULSE.
Press [menu/select]. You will hear a conrmation tone.
If you ever need to change the dial mode back to tone dialing, follow the same procedure, but select TONE in step 2.
NOW YOU ARE READY TO USE YOUR PHONE!
1)
2)
3)
4)
Installing the Belt Clip
Insert the tabs on the sides of the belt clip into the holes on either side of the handset.
Press the belt clip down until it clicks into place. (Tug on the clip to make sure it’s secure.)
To remove the belt clip, gently pull the tabs out of the holes, then slide the belt clip off of
the handset.

11
12
Installing the Phone
Expanding Your Phone
Adding accessory handsets
Your phone supports a total of ten cordless handsets, including any that were supplied with your phone. You can
now place a fully-featured cordless handset anywhere AC power is available to connect the charging cradle.
Your phone is compatible with the TCX950 accessory handset.
For instructions on connecting the charging cradle, see page 7.
If you purchase any accessory handsets separately, you must register the handsets to the base before you can
use them. (Accessory handsets that come packaged with a base are already registered to that base.)
Registering accessory handsets
When charged, registered handsets display a handset ID number. Handsets that have not been registered display:
↔
To register a TCX950 accessory handset:
Charge the handset for 15-20 hours.
Place the handset in the base cradle for about thirty seconds. HANDSET REGISTERING will appear in the LCD.
When the handset has registered to the base, the LCD will display REGISTRATION COMPLETE then show the
handset ID number.
If REGISTRATION FAILED appears in the LCD, please try these steps again.
Note: If a handset has ever been registered to a base, you must reset the handset before you can register it to a
new base. See Resetting the Handset on page 50.
•
•
•
1)
2)
3)

13
Installing the Phone
14
Wall Mounting the Base
This phone can be mounted on any standard telephone wall plate.
Route the AC adapter
and the telephone
cord through the
hole of the wall
mount bracket.
Line up the four tabs on the wall
mount bracket (two at the top and two
at the bottom) with the four notches
on the bottom of the base. Slide the
bracket into place.
Plug the telephone cord into the wall jack.
Hook both sides of the telephone cord into
the larger notch OR tuck the excess cord
into the open space in the bracket.
Connect the AC adapter
and the telephone cords
as shown on pages 7 and
9. Remember to route the
AC adapter cord through
the channel.
Hook the AC adapter
cord into the smaller
notch at the bottom
of the bracket, and
let the cord hang
below the bracket.
(Bottom of the base)
(To AC outlet)

13
14
Installing the Phone
Place the mounting
slots over the pins
on the wall plate.
Slide the base
down to lock it
into place.
Wall plate
At the bottom of the base, lift up on
the release latch between the two
bottom tabs and push the bracket up.
Removing the wall-mount bracket
(To AC outlet)
Release latch
Note: Mounting the phone directly on the wall
Be sure the wall is capable of supporting the weight
of the phone, and use the proper type of anchoring
device for the wall material.
Insert two #10 screws (minimum length of 1 3/8
inches, not supplied) into the wall, 3 15/16 inches
apart.
Leave the screw heads 1/8inch away from the wall to
allow room for mounting the phone.
Align the mounting slots over the screws and slide
the base down into place as shown above.
•
•
•
•

15
Getting to Know Your New Phone
16
Getting to Know Your New Phone
Features
5.8GHz FHSS expandable system
Expands up to 10 handsets
Voice Message Waiting Indicator
Caller ID/Call Waiting
Store 30 Caller ID numbers on each handset
Advanced phonebook features on handset:
Store 70 phonebook entries
Alphabetical search
Personalized ring by party (on handset)
Transfer single listing or entire phonebook
Store 10 speed-dial numbers on the base
Three one-touch dial keys on the base
•
•
•
•
•
•
•
•
•
•
•
•
Base keypad
Speakerphone on base & handset
7 ringer options on handset (3 tones/4 melodies)
Last 5 Number Redial on Handset;
Last Number Redial on Base
Bilingual menu displays
(for US models: English and Spanish,
for Canadian models: English and French)
Call transfer
Conferencing
Intercom
•
•
•
•
•
•
•
•

15
16
Getting to Know Your New Phone
Terminology Used in this Manual
Accessory
Handsets
Additional handsets that can register to the base, allowing you to add handsets without connecting another
phone line. This base supports a total of ten cordless handsets; see page 12 for compatible handsets.
Base The main part of the phone that connects to your phone line and lets you make and receive calls.
Charging
cradle
A cradle that comes with an accessory handset and charges the handset battery pack.
It connects to power but does not connect to a phone line.
CID Caller ID is available from your telephone provider and is offered to users on a subscription basis.
With this service, you will be able to see the incoming caller information such as name and phone number.
CID/CW or
CIDCW
Caller ID with Call Waiting is available by subscription from your telephone provider.
With this service, you will be able to view incoming caller information while on a call with another user.
Global
Settings
Any settings that apply to all registered handsets and the base.
These features are available by selecting “GLOBAL SETUP”in the handset menu. Only one handset can
change global settings at a time, and you have to make sure the phone is not currently being used.
Standby The handset and the base are not in use. (It doesn’t matter whether the handset is in the cradle: the [/ash]
or []on the handset or []on the base hasn’t been pressed, and there is no dial tone.)
Station Any registered handset or the base.
Talk A dial tone has been enabled, so you can dial and carry on a conversation with an outside party.
Manual Conventions
This manual uses several different type styles to help you distinguish between different parts of the phone:
Bold text with “[ ]” indicates a key or button on the phone
ALL CAPITALS indicates text on the display, such as menu options, prompts, and conrmation messages
lower case bold text indicates a status light on the phone
ALL CAPITALS BOLD indicates a connection jack on the base or charging cradle
•
•
•
•

17
Getting to Know Your New Phone
18
Twelve-key dial pad
[ ] key (down)
[ ] key (caller ID/right)
[menu/select] key
[ /mute] key
(messages/mute)
[ ] key (end call)
[#] key
[ ] key (speaker)
Microphone
Charging contacts
[ /tone] key
[ ] key (up)
new message LED
Earpiece
Display (LCD)
[clear/int’com] key
(clear/intercom)
[ ] key (phonebook/left)
[redial/pause] key
[ /flash] key (talk/flash)
Headset jack cover
Belt clip hole
Speakerphone
speaker and ringer
Battery compartment
Parts of the Handset

17
18
Getting to Know Your New Phone
[flash] key
[ ] key and LED (speaker)
[volume ] key (up)
[volume ] key (down)
[redial] key
[pause] key
[mem 2] key
[mem 1] key [mem 3] key
[mem] key
[mute] key
[int'com] key (intercom)
Speaker
Charging
contacts
charge/in use LED
[#] key
Microphone (on bottom)
[ /tone] key
[ voice mail] key and LED
Parts of the Base

19
Using the Interface
20
Using the Interface
Reading the Handset Display
Handset ID and banner
Number of new
Caller ID calls received
Call duration
In standby During a call
The ringer off icon indicates that the ringer is turned off.
The voice mail icon appears when you have messages waiting in your voice mailbox.
The privacy icon appears when the Privacy Mode is turned on.
The speaker icon appears when the speaker phone is in use.
The mute icon appears while the microphone is muted.
The battery icon indicates the handset battery status: full, medium, low, and empty.