United States Stove Company US5513-W Operation and maintenance manual

* All Pictures In This Manual Are For Illustrative Purposes Only. Actual Product May Vary.
© 2023 United States Stove Company, 227 Industrial Park Rd., South Pittsburg, TN 37380 Ph. 800-750-2723
THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE.
Owner’s Instruction and Operation Manual
Save These Instructions In A Safe Place For Future Reference.
SAFETY NOTICE: If this heater is not properly installed, a house fire may result. For
your safety, follow the installation instructions. Never use make-shift compromises
during the installation of this heater. Contact local building or fire ocials about
permits, restrictions and installation requirements in your area. NEVER OPERATE
THIS PRODUCT WHILE UNATTENDED.
U.S. Environmental Protection Agency
Certified to comply with 2020 particulate
emissions standards.
CALIFORNIAPROPOSITION65WARNING:
This product can expose you to chemicals including carbon
monoxide,whichisknowntotheState ofCaliforniatocause
cancer, birth defects, and/or other reproductive harm. For
more information, go to www.P65warnings.ca.gov
CAUTION! Please read this entire manual before you install or use your new room
heater. Failure to follow instructions may result in property damage, bodily injury, or
even death. Improper Installation Will Void Your Warranty!
WARNING: Before starting your pellet stove remotely with WiFi, it is critical that you
ensure nothing is leaning, draped or near to your stove. All clearances to combustibles
specified in your owner’s manual must be maintained at all times. Failure to comply
with this warning could result in a fire and or property damage.
853992-0704M
US5513-W
R
Report Number: F22-771
Certified to ASTM E1509-2022 and Certified to
CAN/ULC S627:2023; Complies to CAN ICES-
3(B)/NMB-3(B);ContainsIC:23243-WBR1DIPEX
Mobile Home / Transportable Building Approved
Model Number:

2
© 2023 United States Stove Company
INTRODUCTION
Your pellet stove has been approved for installation in the USA and Canada. It may also be installed in a manufactured
or mobile home / transportable building. Your stove is Certified to ASTM E1509-2022 and Certified to CAN/ULC
S627:2023. This manual describes the installation and operation of the U.S. Stove, US5513-W wood heater. This
heater meets the 2020 U.S. Environmental Protection Agency’s crib wood emission limits for wood heaters sold after
May 15, 2020. Under specific test conditions this heater has been shown to deliver heat at rates ranging from 10,609
to 24,676 Btu/hr. This heater achieved a particulate emissions rate of 1.5 g/hr when tested to method ASTM E2779-10
(*and an eciency of 76%).
WARNING:
IT IS AGAINST FEDERAL REGULATIONS TO OPERATE THIS WOOD HEATER IN A MANNER INCONSISTENT
WITH THE OPERATING INSTRUCTIONS IN THE OWNER’S MANUAL.
Heating Specifications
Fuel Burn Rate* (lowest setting) 1.65 lbs./hr. (0.75 kg/hr)
* Pellet size may eect the actual rate of fuel feed
and burn times. Fuel feed rates may vary by as much
as 20%. Use PFI listed fuel for best results.
Burn Time (lowest setting) 30 hrs. (approximate)
Hopper Capacity 50 lbs. (22.7 kg)
Flue Size 3” or 4”
Electrical Specifications
Electrical Rating 110-120 Volts AC, 60 HZ, 3.0 Amps
Watts (operational) 125
Watts (igniter running) 310
Dimensions
Overall: Height x Width X Depth 33-3/8” (848 mm) x 19” (482 mm) x 23” (585 mm)
For Customer Service, please call:
1-800-750-2723 Ext 5050 or;
Text to 423-301-5624 or;
Email us at:
[e-mail]
Note: Register your product online at www.
usstove.com or download the free app today.
This app is available only on the App Store for
iPhone and iPad. Search US Stove. Save your
receipt with your records for any claims.
Note: To enable WiFi or Bluetooth®
connectivity for your stove, download the US
Stove Co. App. The US Stove Co. app allows
you to operate and monitor your stove. The
App is available for both iOS and Android and
can be found by searching for the following: US
Stove Company Heating Made Simple.

© 2023 United States Stove Company
3
INSTALLATION CHECKLIST
Your Wood Stove should be installed by a qualified installer only. An NFI qualified Installer can be found at www.
nficertified.org/public/find-an-nfi-pro/
CUSTOMER SERVICE
1-800-750-2723 ext 5050
Text to 423-301-5624
Email to: [e-mail]
COMMISSIONING CHECKLIST
This Checklist is to be completed in full by the qualified person who installs this unit. Keep this page for future reference.
Failure to install and commission according to the manufacturer’s instructions and complete this checklist will
invalidate the warranty.
Please Print
Customer Name: Telephone Number:
Address:
Model:
Serial Number:
Installation Company Name: Phone Number:
Installation Technician’s Name: License Number:
DESCRIPTION OF WORK
Location of installed appliance: __________________________________________________________________________________
Venting System: New Venting System Yes No If yes, Brand____________________________________________
If no, Date of inspection of existing venting system: _______________________________________________________________
COMMISSIONING
Confirm Hearth Pad Installation as per Installation Instructions...................................................................................................
Confirm proper placement of internal parts..........................................................................................................................................
Check soundness of door gasket and door seals .................................................................................................................................
Confirm clearances to combustibles as per installation instructions in this manual ..............................................................
Check the operations of the air controls.................................................................................................................................................
Confirm the venting system is secure and sealed...............................................................................................................................
Confirm the stove starts and operates properly ..................................................................................................................................
Check to ensure a CO alarm is installed as per local building codes and is functional............................................................
Explain the safe operation, proper fuel usage, cleaning, and routine maintenance requirements.......................................
DeclarationofCompletion:As thequalifiedpersonresponsibleforthework describedabove,Iconfirm thattheappliance
as associated work has been installed as per manufacturer’s instructions and following any applicable building and
installation codes.
Signed: ______________________________________ Print Name: __________________________________Date: ______________
Home Owner: RETAIN THIS INFORMATION FOR FUTURE REFERENCE

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© 2023 United States Stove Company
ASSEMBLY INSTRUCTIONS
FOR CUSTOMER SERVICE CALL: 800-750-2723 EXT 5050
1. Pull the factory installed 5 Pin Main Wiring Harness
and 7 Pin Com Cabel out of the top of the stove.
5 Pin Main Wiring Harness
7 Pin Com Cable
2. Unpack the top mount controls and ensure that all
wires are securely attached.
3. Connect the factory installed 5 Pin Main Wiring
Harness to the top right-hand corner of the control
panel. Connect the factory installed 7 Pin Com Cabel
to the control panel directly below the 5 Pin Main
Wiring Harness.
7 Pin Com Cable
5 Pin Main Wiring Harness
4. Secure the control panel to the top of the stove with
two sheet metal screws.

© 2023 United States Stove Company
5
INSTALLATION
SAFETY NOTICE
• IF THIS STOVE IS NOT PROPERLY INSTALLED,
A HOUSE FIRE MAY RESULT. TO REDUCE THE
RISK OF FIRE, FOLLOW THE INSTALLATION
INSTRUCTIONS.
• CONTACTYOURLOCALBUILDINGOFFICIALSTO
OBTAIN A PERMIT AND INFORMATION ON ANY
ADDITIONALINSTALLATION RESTRICTIONS OR
INSPECTION REQUIREMENTS IN YOUR AREA.
• DO NOT PLACE CLOTHING OR OTHER
FLAMMABLE ITEMS ON OR NEAR THIS STOVE.
• NEVER USE GASOLINE, GASOLINE-TYPE
LANTERN FUEL, KEROSENE, CHARCOAL
LIGHTERFLUID,OR SIMILAR LIQUIDS TOSTART
OR ’FRESHEN UP’ A FIRE IN THIS STOVE. KEEP
ALL SUCH LIQUIDS WELL AWAY FROM THE
STOVE WHILE IT IS IN USE.
• THIS APPLIANCE IS A FREESTANDING HEATER.
IT IS NOT INTENDED TO BE ATTACHED TO ANY
TYPEOFDUCTING.ITISNOTAFURNACE.DONOT
CONNECTTHISUNITTOANYAIRDISTRIBUTION
DUCT OR SYSTEM. THIS APPLIANCE IS NOT
INTENDED FOR COMMERCIAL USE.
• INSTALL VENT AT CLEARANCES SPECIFIED BY
THE VENT MANUFACTURER.
• DO NOT INSTALL A FLUE DAMPER IN THE
EXHAUST VENTING SYSTEM OF THIS UNIT.
• YOUR STOVE REQUIRES PERIODIC
MAINTENANCE AND CLEANING (SEE
”MAINTENANCE”). FAILURE TO MAINTAIN
YOUR STOVE MAY LEAD TO IMPROPER AND/OR
UNSAFE OPERATION.
• A POWER SURGE PROTECTOR IS REQUIRED.
THIS UNIT MUST BE PLUGGED INTO A 110 -
120V, 60 HZ GROUNDED ELECTRICAL OUTLET.
DO NOT USE AN ADAPTER PLUG OR SEVER
THE GROUNDING PLUG. DO NOT ROUTE THE
ELECTRICAL CORD UNDERNEATH, IN FRONT
OF, OR OVER THE HEATER. DO NOT ROUTE THE
CORD IN FOOT TRAFFIC AREAS OR PINCH THE
CORD UNDER FURNITURE.
CAUTION:
BURNING FUEL CREATES CARBON MONOXIDE
AND CAN BE HAZARDOUS TO YOUR HEALTH IF
NOT PROPERLY VENTED.
ATTENTION:
• A WORKING SMOKE DETECTOR MUST BE
INSTALLED IN THE SAME ROOM AS THIS
PRODUCT.
• INSTALL A SMOKE DETECTOR ON EACH FLOOR
OF YOUR HOME; INCASE OF ACCIDENTAL FIRE
FROM ANY CAUSE IT CAN PROVIDE TIME FOR
ESCAPE.
• THESMOKEDETECTORMUSTBEINSTALLEDAT
LEAST 15 FEET (4,57 M) FROM THE APPLIANCE
IN ORDER TO PREVENT UNDUE TRIGGERING OF
THE DETECTOR WHEN RELOADING.
CAUTION:
• USE OF OUTSIDE AIR IS NOT REQUIRED FOR
THIS UNIT.
• DO NOT UNPLUG THE STOVE IF YOU SUSPECT
A MALFUNCTION. TURN THE ON/OFF SWITCH
TO ”OFF’ AND CONTACT CUSTOMER SERVICE.
• THE HEATER WILL NOT OPERATE DURING A
POWER OUTAGE. IF A POWER OUTAGE DOES
OCCUR, CHECK THE HEATER FOR SMOKE
SPILLAGE AND OPEN A WINDOW IF ANY
SMOKE SPILLS INTO THE ROOM.
• NEVER BLOCK FREE AIRFLOW THROUGH THE
OPEN VENTS OF THE UNIT.
US Stove highly recommends your stove be installed by a
qualified NFI (US) or WETT (Canada) technician. To find
the nearest qualified installer, go to:
https://nficertified.org,
https://www.wettinc.ca/

6
© 2023 United States Stove Company
IMPROPER INSTALLATION
The use of other components other than stated herein
could cause bodily harm, heater damage, and void your
warranty. The manufacturer will not be held responsible
for damage caused by the malfunction of a stove due to
improper venting or installation.
FLOOR PROTECTION
This heater must have a non-combustible floor protector
(UL1618 ember protection) installed beneath it if the
floor is of combustible material.
USA- The floor protector should be listed to UL 1618 or
equivalent to type 1 ember floor protection. The floor
protection must extend 6” (153mm) to the front, 6”
(153mm) on each side and 1” to the rear of the appliance.
Under and 2” (51mm) beyond each side of cleanout tee
if indoor vertical installation. See diagram for further
information
Canada - Floor protector must comply with CAN/ULC
standards. Must extend 18” (458mm) forward and 8”
(204mm) beyond each side of unit.
A Back to Stove U.S.A 1” 26 mm
CAN 8” 204 mm
B Side to Stove U.S.A 6” 153 mm
CAN 8” 204 mm
C Front to Stove U.S.A 6” 153 mm
CAN 18” 458 mm
D Back to Flue 2” 51 mm
CLEARANCES
Yourpellet stovehasbeentestedandlistedforinstallation
in residential, mobile home / transportable building in
accordance with the clearances given below. For safety
reasons, please adhere to the installation clearances and
restrictions. Any reduction in clearance to combustibles
may only be done by means approved by a regulatory
authority.
E Side Wall to Stove 8” 204 mm
F Side Wall to PL Vent Pipe 10” 254 mm
G Back Wall to Stove 9.25” 235 mm
H Back Wall to PL Vent Pipe 3” 76 mm
J Ceiling to Floor 60” 1524 mm
K Ceiling to Stove 27.5 699 mm
L Wall to Stove 7-1/2” 191 mm
M Side Wall to PL Vent Pipe 11-1/4” 286 mm
N Wall to PL Vent Pipe 7-1/2” 191 mm
INSTALLATION
FOR CUSTOMER SERVICE CALL: 8007502723 EXT 5050

© 2023 United States Stove Company
7
OUTSIDE AIR SUPPLY (OPTIONAL, UNLESS
INSTALLING IN A MOBILE HOME / TRANSPORTABLE BUILDING)
Depending on your location and home construction,
outside air may be necessary for optimal performance.
Your stove is approved to be installed with an outside air
intake (69FAK) which is necessary for a mobile home /
transportable building. You can purchase the 69FAK
through your heater dealer. Installation instructions are
supplied with the air intake kit.
ATTENTION:
DO NOT VENT UNDER ANY PORCH, DECK,
AWNING, OR IN ANY SEMI ENCLOSED OR
ROOFED AREA. DOING SO MAY RESULT IN
UNPREDICTABLE AIRFLOW AT THE VENT CAP
UNDER CERTAIN CONDITIONS AND CAN AFFECT
THE PERFORMANCE OF YOUR STOVE, AS WELL
AS, OTHER UNFORESEEABLE ISSUES.
SECURING APPLIANCE TO THE FLOOR
Use the designated holes to secure the unit to the floor.
Fresh Air
Intake
Exhaust
Pipe
WARNING! DO NOT INSTALL IN SLEEPING ROOM.
CAUTION! THE STRUCTURAL INTEGRITY OF THE
MOBILE HOME / TRANSPORTABLE BUILDING
FLOOR, WALL, AND CEILING/ROOF MUST BE
MAINTAINED.
WHEN INSTALLED IN A MOBILE HOME /
TRANSPORTABLE BUILDING, THE STOVE MUST
BE GROUNDED DIRECTLY TO THE STEEL CHASSIS
AND BOLTED TO THE FLOOR.
In addition to the previously detailed installation
requirements, mobile home / transportable building
installations must meet the following requirements:
• This stove must be securely fastened to the floor of
the mobile home / transportable building through the
two holes in the rear of the stove using 2, 1/4” lag bolts
that are long enough to go through both a hearth pad, if
used, and the floor of the home.
• The heater must be electrically grounded to the steel
chassis of the mobile home / transportable building
with 8 GA copper wire using a serrated or star washer
to penetrate paint or protective coating to ensure
grounding.
• Vent must be 3 or 4-inch “PL” Vent and must extend
a minimum or 36” (914 mm) above the roof line of
the mobile home / transportable building and must be
installed using a certified ceiling fire stop and rain cap.
• When moving your mobile home / transportable
building, all exterior venting must be removed while the
mobile home / transportable building is being relocated.
After relocation, all venting must be reinstalled and
securely fastened.
• Outside Air is mandatory for mobile home /
transportable building installation. See Outside Air
Supply section and your dealer for purchasing.
• Check with your local building ocials as other codes
may apply.
VENTING REQUIREMENTS
WARNING:
• INSTALL VENT AT CLEARANCES SPECIFIED BY
THE VENT MANUFACTURER.
• DONOTCONNECTTHEPELLET VENTTOAVENT
SERVING ANY OTHER APPLIANCE OR STOVE.
• DO NOT INSTALL A FLUE DAMPER IN THE
EXHAUST VENTING SYSTEM OF THIS UNIT.
The following installation guidelines must be followed
to ensure conformity with both the safety listing of this
stove and to local building codes. Do not use makeshift
methods or compromise in the installation.
IMPORTANT:
THIS UNIT IS EQUIPPED WITH A NEGATIVE DRAFT
SYSTEM THAT PULLS AIR THROUGH THE BURN
POT AND PUSHES THE EXHAUST OUT OF THE
DWELLING.IFTHISUNITISCONNECTEDTOAFLUE
SYSTEM OTHER THAN THE WAY EXPLAINED IN
THIS MANUAL, IT WILL NOT FUNCTION PROPERLY.
MAXIMUM VENTING DISTANCE
Installation MUST include at least 3-feet of vertical pipe
outside the home. This will create some natural draft to
reduce the possibility of smoke or odor during appliance
shutdown and keep exhaust from causing a nuisance or
hazardbyexposingpeopleorshrubstohightemperatures.
INSTALLATION

8
© 2023 United States Stove Company
The maximum recommend vertical venting height is 12-
feet for 3-inch type “PL” vent. Total length of horizontal
vent must not exceed 4-feet. This could cause back
pressure. Use no more than 180 degrees of elbows (two
90-degree elbows, or two 45-degree and one 90-degree
elbow, etc.) to maintain adequate draft.
IMPORTANCE OF PROPER DRAFT
Draft is the force which moves air from the appliance
up through the chimney. The amount of draft in your
chimney depends on the length of the chimney, local
geography, nearby obstructions and other factors. Too
much draft may cause excessive temperatures in the
appliance. Inadequate draft may cause backpung into
the room and ‘plugging’ of the chimney. Inadequate draft
will cause the appliance to leak smoke into the room
through appliance and chimney connector joints. An
uncontrollable burn or excessive temperature indicates
excessive draft. Take into account the chimney’s location
to ensure it is not too close to neighbours or in a valley
which may cause unhealthy or nuisance conditions.
PELLET VENT TYPE
A certified 3-inch or 4-inch type “PL” pellet vent exhaust
system must be used for installation and attached to the
pipe connector provided on the back of the stove (use
a 3-inch to 4-inch adapter for 4-inch pipe). Connection
at back of stove must be sealed using Hi-Temp RTV.
Use 4-inch vent if the vent height is over 12-feet or if
the installation is over 2,500 feet above sea level. We
recommend the use of Simpson Dura-Vent® or Metal-
Fab® pipe (if you use other pipe, consult your local
building codes and/or building inspectors). Do not use
Type-B Gas Vent pipe or galvanized pipe with this unit.
The pellet vent pipe is designed to disassemble for
cleaning and should be checked several times during the
burning season. Pellet vent pipe is not furnished with the
unit and must be purchased separately.
PELLET VENT INSTALLATION
The installation must include a clean-out tee to enable
collection of fly ash and to permit periodic cleaning of the
exhaust system. 90-degree elbows accumulate fly ash
and soot thereby reducing exhaust flow and performance
of the stove. Each elbow or tee reduces draft potential
by 30% to 50%. All joints in the vent system must be
fastened by at least 3 screws, and all joints must be
sealed with Hi-Temp RTV silicone sealant to be airtight.
The area where the vent pipe penetrates to the exterior of
the home must be sealed with silicone or other means to
maintain the vapor barrier between the exterior and the
interior of the home. Vent surfaces can get hot enough
to cause burns if touched by children. Noncombustible
shielding or guards may be required.
PELLET VENT TERMINATION
Donot terminatethe ventin anenclosed orsemi-enclosed
area, such as; carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway, or any other location
that can build up a concentration of fumes. Termination
in one of these areas can also lead to unpredictable
pressure situations with the appliance, and could result
in improper performance and/or malfunction. The
termination must exhaust above the outside air inlet
elevation. The termination must not be located where it
will become plugged by snow or other materials. Do not
terminate the venting into an existing steel or masonry
chimney.
VENT TERMINATION CLEARANCES
A. Minimum 4-foot (1.22m) clearance below or beside
any door or window that opens.
B. Minimum 1-foot (0.3m) clearance above any door or
window that opens.
C. Minimum 3-foot (0.91m) clearance from any
adjacent building.
D. Minimum 7-foot (2.13m) clearance from any grade
when adjacent to public walkways.
INSTALLATION

© 2023 United States Stove Company
9
E. Minimum 2-foot (0.61m) clearance above any grass,
plants, or other combustible materials.
F. Minimum 3-foot (0.91m) clearance from an forced
air intake of any appliance.
G. Minimum 2-foot (0.61m) clearance below eves or
overhang.
H. Minimum 1-foot (0.3m) clearance horizontally from
combustible wall.
I. Must be a minimum of 3 foot (0.91m) above the roof
and 2 foot (0.61m) above the highest point or the roof
within 10 feet (3.05m).
THROUGH THE WALL INSTALLATION
(RECOMMENDED INSTALLATION)
TYPICAL THROUGH THE
WALL INSTALLATION
To Stove
Canadian installations must conform to CAN/CSA-B365.
To vent the unit through the wall, connect the pipe
adapter to the exhaust motor adapter. If the exhaust
adapter is at least 18” (457 mm) above ground level, a
straight section of pellet vent pipe can be used through
the wall. Your heater dealer should be able to provide
you with a kit that will handle most of this installation,
which will include a wall thimble that will allow the proper
clearance through a combustible wall. Once outside the
structure, a 3” (76 mm) clearance should be maintained
from the outside wall and a clean out tee should be
placed on the pipe with a 90-degree turn away from the
house. At this point, a 3ft (0.91m) (minimum) section of
pipe should be added with a horizontal cap, which would
complete the installation. A support bracket should be
placed just below the termination cap or one every 4ft
(1.22m) to make the system more stable. If you live in an
area that has heavy snowfall, it is recommended that the
installation be taller than 3ft (0.91m) to get above the
snowdrift line. This same installation can be used if your
heater is below ground level by simply adding the clean-
out section and vertical pipe inside until ground level is
reached. With this installation you have to be aware of the
snowdrift line, dead grass, and leaves. We recommend
a 3ft (0.91m) minimum vertical rise on the inside or
outside of the house. The “through the wall” installation
is the least expensive and simplest installation. Never
terminate the end vent under a deck, in an alcove, under
a window, or between two windows. We recommend
Simpson Dura-Vent® or Metal-Fab® kits.
THROUGH THE ROOF/CEILING
INSTALLATION
• When venting the heater through the ceiling, the pipe
is connected the same as through the wall, except the
clean-out tee is always on the inside of the house, and a
3” (76 mm) adapter is added before the clean-out tee.
• You must use the proper ceiling support flanges and
roof flashing (supplied by the pipe manufacturer; follow
the pipe manufacturer’s directions). It is important to
note that if your vertical run of pipe is more than 12ft
(3.7m), the pellet vent pipe size should be increased to
4” (102 mm) in diameter.
• Do not exceed more than 4ft (1.22m) of pipe on a
horizontal run and use as few elbows as possible. If
an oset is required, it is better to install 45-degree
elbows rather than 90-degree elbows.
WARNING:
YOU MAY WANT TO LOCATE ANY UTILITIES
OR OBSTACLES INSIDE THE WALL BEFORE
ATTEMPTING THIS INSTALL. MAKE SURE
TO KEEP IN MIND YOUR UNIT’S CLEARANCE
REQUIREMENTS.
1. Mark the area and then cut the wall for vent
installation if needed.
2. Install the wall thimble as specified by the
manufacturer (wall thimble sold separately).
3. Install venting.
INSTALLATION

10
© 2023 United States Stove Company
VENTING YOUR PELLET STOVE INTO AN
EXISTING CLASS A 6” CHIMNEY SYSTEM
IMPORTANT:
IF YOU ARE INSTALLING YOUR PELLET STOVE AS
A REPLACEMENT TO AN EXISTING WOOD STOVE,
YOU CAN INSTALL YOUR PELLET STOVE USING
THE EXISTING CLASS A 6” VENTING SYSTEM.
1. You must have the existing chimney system cleaned
and/ or inspected by a qualified chimney sweep
before proceeding with the installation of your pellet
stove.
2. To the right is an example of an installation using part
number 860001, 3-6” transition into 6” connector
pipe. The illustration is only an example. Please
conform to any local building codes or regulations
having jurisdiction before you have a qualified
installer proceed with this installation.
Existing Class ‘A’
6” Chimney System
3” PL Vent
Clean Out Tee
Support
Bracket
Ceiling
Support
3” to 6” Pipe
Adapter
To Stove
INSTALLATION

© 2023 United States Stove Company
11
OPERATION INSTRUCTIONS
NEVER OPERATE THIS PRODUCT WHILE UNATTENDED
HOW YOUR HEATER WORKS
Your pellet heater operates on a timer based auger fuel
feed system, that is controlled by a digital circuit board.
The fuel is delivered from the auger into a burn pot, which
is the vessel where the combustion process takes place.
Based upon the heat ranges (1-5), the heater will feed the
appropriate amount of fuel to reach a set temperature
range. Note that the amount of heat produced by the
heater is proportional to the rate of the fuel that is burned.
Your heater is equipped with an automatic ignition
system that should ignite the fuel within 5-10 minutes
from pressing the ON button. As pellets fall into the burn
pot and ignite, outside air is drawn in to feed the fire by a
combustion blower. The post combustion gases are then
pulled through the heat exchanger as they are traveling
out the exhaust. As the heater warms up, room air is
circulated around the heat exchanger by means of a room
air blower, distributing warm air into the room. Because
a forced draft pressure is required for the combustion
process inside your heater, it is extremely important
that the exhaust system be properly maintained. And,
that when operating your heater, you make sure that the
viewing and combustion doors are properly closed and/
or sealed.
CONTROL PANEL OVERVIEW
Turning the heater ON/OFF, as well as adjustments for
thefuel feedrateis performedbypressingthe appropriate
button(s) on the control panel which is located on the
front, lower left-hand corner of your heater.
ON/OFF
• Pressing the “ON” button on the control panel will begin
the start-up sequence for the heater. Fuel will begin to
feed through the auger feed system then ignite after
approx. 5 minutes.
• Pressing the “OFF” button on the control panel will
cause the heater to enter its shut-down sequence. The
fuel feed system will stop pulling fuel from the hopper
and, once the fire goes out and the heater cools down,
the fans will stop running.
HEAT RANGE
• Pressing the “Heat Range” arrows, up or down, will
adjust the amount of fuel being delivered to the burn
pot.
• The exhaust blower will start. Note that this appliance
pulses the exhaust blower in order to achieve the
proper air to fuel ratio, and to also aid in the cleaning of
the burn pot.
• Once the heater reaches a set temperature, the room
fan will come on.
CONFIGURE
• Press the “Configure” button to begin pairing the unit
to your phone.
DISPLAY
• Pressing the “Display” button toggles the display
between the heat range and the room temperature.
MODE
• Use the “Mode” button to switch between manual
mode and thermostat mode.
HOW TO ADJUST THE FUEL ADJUSTER
It is a common occurrence in the pellet industry for the
average pellet size to vary. Due to the varying sizes of
pellets, this appliance is equipped with a fuel adjuster to
adjust the amount of fuel allowed to pass into the auger
assembly. The fuel adjuster is located inside the hopper.
Note: The factory default setting for this is full open. To
decrease the flow of pellets, move the fuel adjuster down.
1. Turn o and unplug the appliance.
2. Loosen the two wing-nuts.
3. Adjust up to increase, or down to reduce the fuel
usage based on the size of the pellets.
4. Tighten the two wing-nuts.

12
© 2023 United States Stove Company
WARNING:
• DO NOT USE CHEMICALS OR FLUIDS TO START
THE FIRE - NEVER USE GASOLINE, GASOLINE-
TYPE LANTERN FUEL, KEROSENE, CHARCOAL
LIGHTERFLUID,OR SIMILAR LIQUIDS TOSTART
OR “FRESHEN UP” A FIRE IN THIS STOVE. KEEP
ALL SUCH LIQUIDS WELL AWAY FROM THE
STOVE WHILE IT IS IN USE.
• HOT WHILE IN OPERATION. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT
MAY CAUSE SKIN BURNS.
This heater is designed to burn only PFI Premium grade
pellets. DO NOT BURN:
1. Garbage;
2. Lawn clippings or yard waste;
3. Materials containing rubber, including tires;
4. Materials containing plastic;
5. Waste petroleum products, paints or paint thinners,
or asphalt products;
6. Materials containing asbestos;
7. Construction or demolition debris;
8. Railroad ties or pressure-treated wood;
9. Manure or animal remains;
10. Salt water driftwood or other previously salt water
saturated materials;
11. Unseasoned wood; or
12. Paperproducts,cardboard,plywood,orparticleboard.
The prohibition against burning these materials does
not prohibit the use of fire starters made from paper,
cardboard, saw dust, wax and similar substances
for the purpose of starting a fire in an aected wood
heater.
Burning these materials may result in release of toxic
fumes or render the heater ineective and cause smoke.
PROPER FUEL
ATTENTION:
THIS APPLIANCE IS DESIGNED FOR THE USE OF
PELLETIZED FUEL THAT MEET OR EXCEED THE
STANDARD SET BY THE PELLET FUEL INSTITUTE
(PFI).
Your pellet stove is designed to burn premium hardwood
pellets that comply with the Pellet Fuels Institute (PFI)
standard (minimum of 40 lbs density per cubic ft, 1/4” to
5/16” diameter, length no greater than 1.5”, not less than
8,200 BTU/lb, moisture under 8% by weight, ash under
1% by weight, and salt under 300 parts per million).
Pellets that are soft, contain excessive amounts of loose
sawdust, have been, or are wet, will result in reduced
performance. Store your pellets in a dry place. DO NOT
store the fuel within the installation clearances of the
unit or within the space required for refuelling and ash
removal. Doing so could result in a house fire. Do not over
fire or use volatile fuels or combustibles, doing so may
cause a personal and property damage hazards.
THIS STOVE IS APPROVED FOR BURNING PELLETIZED
WOOD FUEL ONLY ! Factory-approved pellets are those
1/4” or 5/16” in diameter and not over 1” long. Longer or
thicker pellets sometimes bridge the auger flights, which
prevents proper pellet feed. Burning wood in forms other
than pellets is not permitted. It will violate the building
codes for which the stove has been approved and will
void all warranties. The design incorporates automatic
feed of the pellet fuel into the fire at a carefully prescribed
rate. Any additional fuel introduced by hand will not
increase heat output but may seriously impair the stoves
performance by generating considerable smoke. Do
not burn wet pellets. The stove’s performance depends
heavily on the quality of your pellet fuel. Avoid pellet
brands that display these characteristics:
• Excess Fines – “Fines” is a term describing crushed
pellets or loose material that looks like sawdust or sand.
Pellets can be screened before being placed in hopper
to remove most fines.
• Binders – Some pellets are produced with materials to
hold the together, or “bind” them.
• High ash content – Poor quality pellets will often create
smoke and dirty glass. They will create a need for more
frequent maintenance. You will have to empty the burn
pot plus vacuum the entire system more often. Poor
quality pellets could damage the auger. We cannot
accept responsibility for damage due to poor quality
pellet.
CAUTION:
• KEEP FOREIGN OBJECTS OUT OF THE HOPPER.
• THE MOVING PARTS OF THIS STOVE ARE
PROPELLED BY HIGH TORQUE ELECTRIC
MOTORS. KEEP ALL BODY PARTS AWAY FROM
THE AUGER WHILE THE STOVE IS PLUGGED
INTO AN ELECTRICAL OUTLET. THESE MOVING
PARTS MAY BEGIN TO MOVE AT ANY TIME
WHILE THE STOVE IS PLUGGED IN.
OPERATION INSTRUCTIONS

© 2023 United States Stove Company
13
PRESTARTUP CHECK
Remove burn pot, making sure it is clean and none of the
air holes are plugged. Clean the firebox, and then reinstall
burn pot. Clean door glass if necessary (a dry cloth or
paper towel is usually sucient). Never use abrasive
cleaners on the glass or door. Check fuel in the hopper,
and refill if necessary.
BUILDING A FIRE
Never use a grate or other means of supporting the fuel.
Use only the burn pot supplied with this heater. Hopper
lid must be closed in order for the unit to feed pellets.
During the start-up period:
• Make sure the burn pot is free of pellets.
• DO NOT open the viewing door.
• DO NOT add pellets to the burn pot by hand.
NOTE: During the first few fires, your stove will emit an
odor as the high-temperature paint cures or becomes
seasoned to the metal. Maintaining smaller fires will
minimize this. Avoid placing items on the stovetop during
this period because the paint could be aected. Attempts
to achieve heat output rates that exceed heater design
specifications can result in permanent damage to the
heater.
OPTIMAL OPERATION
This pellet stove has been certified by the US EPA to
meet strict 2020 guidelines. To Insure this unit produces
the optimal minimal emissions, it is critical to follow the
following guidelines. To achieve a “high burn” your stove
should be set on setting 5 with the damper fully open.
To achieve a “medium burn” your stove should be set
on setting 1 with the damper fully closed. To achieve a
“low burn” your stove should be set on setting 1 with the
damper closed. Settings 2, 3 & 4 will give you a higher
heat output above medium and the damper should be
open for these settings. If the door is opened while the
stove is in operation it must be closed within 30 seconds
or the stove will shut down. If the stove shuts down push
the “On/O” button to re-start your stove. The stove will
have to fully shut down and turn o before you will be
able to restart the stove.
IGNITOR
1. Fill the hopper and clean the burn pot.
2. Press the “On/O” button.
3. Set the heat range/temperature. Manual Mode -
Press the “Display Button” to see the current heat
range. Use the up and down arrows to adjust the heat
range. T-stat Mode - Press the “Display Button” to
see the current temperature setting. Use the up and
down arrows to adjust the temperature as needed.
If the fire doesn’t start in 12 minutes, press “On/O”, wait
a few minutes, clear the burn pot, and start the procedure
again.
DAMPER CONTROL
The damper control lever is located on the back of the
stove on the lower left side. The default setting for the
damper control should be full open. The damper adjusts
the combustion air. This control is necessary due to the
varied burn characteristics of individual installations,
dierent pellet brands and pellet feed rates. It allows
you to improve the eciency of your stove. Providing
correct combustion air will reduce the frequency of
cleaning your glass door and prevent the rapid buildup
of creosote inside your stove and chimney. You should
adjust the damper based on the fire’s appearance. A low,
reddish, dirty fire can be improved by turning the damper
slightly to the right. A “blow torch” fire can be improved
by turning the dampener to the left a little bit. For optimal
burning results, refer to “Optimal Operation” section of
this manual.
OPERATION INSTRUCTIONS

14
© 2023 United States Stove Company
OPENING DOOR
CAUTION:
• DO NOT OPERATE YOUR STOVE WITH THE
VIEWING DOOR OPEN. THE AUGER WILL NOT
FEEDPELLETSUNDERTHESECIRCUMSTANCES
AND A SAFETY CONCERN MAY ARISE FROM
SPARKS OR FUMES ENTERING THE ROOM.
• THEFEEDDOORMUSTBECLOSEDANDSEALED
DURING OPERATION.
If the door is opened while the stove is in operation it
must be closed within 30 seconds or the stove will shut
down. If the stove shuts down push the “On/O” button
to re-start your stove. The stove will have to fully shut
down and turn o before you will be able to restart the
stove.
ROOM AIR FAN
When starting your stove the Room Air Fan will not
come on until the stove’s heat exchanger warms up. This
usually takes about 10 minutes from start-up.
IF STOVE RUNS OUT OF PELLETS
The fire goes out and the auger motor and blowers will
run until the stove cools. This will take 30 minutes or
longer depending on the heat remaining in the appliance.
After the stove components stop running all lights on
the display will go out and the two digit display will begin
flashing “E3”
REFUELLING
CAUTION:
• THE HOPPER AND STOVE TOP WILL BE HOT
DURING OPERATION; THEREFORE, YOU
SHOULD ALWAYS USE SOME TYPE OF HAND
PROTECTION WHEN REFUELING YOUR STOVE.
• DO NOT TOUCH THE HOT SURFACES OF THE
STOVE. EDUCATE ALL CHILDREN ON THE
DANGERS OF A HIGH-TEMPERATURE STOVE.
YOUNG CHILDREN SHOULD BE SUPERVISED
WHEN THEY ARE IN THE SAME ROOM AS THE
STOVE.
• NEVER PLACE YOUR HAND NEAR THE AUGER
WHILE THE STOVE IS IN OPERATION.
• WE RECOMMEND YOU NOT LET THE HOPPER
DROP BELOW 1/4 FULL.
WARNING:
• KEEP HOPPER LID CLOSED AT ALL TIMES
EXCEPT WHEN REFILLING.
• DO NOT OVERFILL HOPPER.
TAMPER WARNING
This wood heater has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
wood heater in a manner inconsistent with operating
instructions in this manual.
SHUTDOWN PROCEDURE
WARNING:
NEVER SHUT DOWN THIS UNIT BY UNPLUGGING
IT FROM THE POWER SOURCE.
Turning your stove o is a matter of pressing the
“POWER” button on the display board. The auger motor
will stop, and the blowers will continue to operate until
the internal firebox temperatures have fallen to a preset
level.
1. Your stove is equipped with a high temperature
thermodisc. This unit has a manual reset thermodisc.
This safety switch has two functions.
A. To recognize an overheat situation in the stove and
shut down the fuel feed or auger system.
B. In case of a malfunctioning convection blower, the
high-temperature thermodisc will automatically
shut down the auger, preventing the stove from
overheating.
NOTE: On some units, once tripped, like a circuit breaker,
the reset button will have to be pushed before restarting
your stove. On other units the thermodisc has no reset
button and will reset itself once the stove has cooled.
The manufacturer recommends that you call customer
service if this occurs as this may indicate a more serious
problem. A service call may be required.
2. If the combustion blower fails, an air pressure switch
will automatically shut down the auger.
NOTE: Opening the stove door for more than 30 seconds
during operation will cause enough pressure change to
activate theair switch,shuttingthefuel feedo.The stove
will shut down and show “E2” on the two digit display.
The stove has to fully shut down before restarting.
OPERATION INSTRUCTIONS

© 2023 United States Stove Company
15
INTERIOR CHAMBERS
• Burn Pot - Periodically remove and clean the burn pot
and the area inside the burn pot housing. In particular,
it is advisable to clean out the holes in the burn pot to
remove any build up that may prevent air from moving
through the burn pot freely.
• Heat Exchanger - There is a clean out plate on both
sides of the heat exchanger that need to be removed to
clean fly ash out of the heat exchanger. The cleanouts
are located inside the cabinet doors, on the lower
front corners of the heat exchanger. To access these
clean outs, you must remove both side panels. The
clean outs are secured to the firebox with (2) 5/16”
screws. Remove the clean outs and vacuum out any
accumulated ash. This should be done at least once per
month or more frequently if large amounts of ash are
noticed while cleaning or if the stove does not seem to
be burning properly.
If a vacuum is used to clean your stove, we suggest
using the AV15E AshVac vacuum. The AV15E AshVac is
designed for ash removal. Some regular vacuum cleaner
(i.e. shop vacs) may leak ash into the room.
DO NOT VACUUM HOT ASH.
WARNING:
FAILURETOPROPERLYMAINTENANCETHECLEAN
OUTS WILL RESULT IN POOR PERFORMANCE OF
THIS STOVE.
Clean-Out
Plate
Clean-Out
Plate
OPERATION INSTRUCTIONS

16
© 2023 United States Stove Company
MAINTENANCE
CAUTION:
• FAILURE TO CLEAN AND MAINTAIN THIS
UNIT AS INDICATED CAN RESULT IN POOR
PERFORMANCE, SAFETY HAZARDS, FIRE, AND
EVEN DEATH.
• NEVER PERFORM ANY INSPECTIONS,
CLEANING, OR MAINTENANCE ON A HOT
STOVE.
• DISCONNECT THE POWER CORD BEFORE
PERFORMING ANY MAINTENANCE! NOTE:
TURNING THE ON/OFF SWITCH TO ”OFF”
DOES NOT DISCONNECT ALL POWER TO THE
ELECTRICAL COMPONENTS OF THE STOVE.
• DONOTOPERATE STOVEWITHBROKENGLASS,
LEAKAGE OF FLUE GAS MAY RESULT.
CREOSOTE FORMATION, INSPECTION, &
REMOVAL
CAUTION:
THE EXHAUST SYSTEM SHOULD BE CHECKED
MONTHLY DURING THE BURNING SEASON FOR
ANY BUILD-UP OF SOOT OR CREOSOTE.
When any wood is burned slowly, it produces tar and
other organic vapors, which combine with expelled
moisture to form creosote. The creosote vapors condense
in the relatively cool chimney flue or a newly started
fire or from a slow-burning fire. As a result, creosote
residue accumulates on the flue lining. When ignited, this
creosote makes an extremely hot fire, which may damage
the chimney or even destroy the house. Despite their high
eciency, pellet stoves can accumulate creosote under
certain conditions. The chimney connector and chimney
should be inspected by a qualified person annually or per
ton of pellets to determine if a creosote or fly ash build-
up has occurred. If creosote has accumulated, it should
be removed to reduce the risk of a chimney fire. Inspect
the system at the stove connection and at the chimney
top. Cooler surfaces tend to build creosote deposits
quicker, so it is important to check the chimney from
the top as well as from the bottom. The creosote should
be removed with a brush specifically designed for the
type of chimney in use. A qualified chimney sweep can
perform this service. It is also recommended that before
each heating season the entire system be professionally
inspected, cleaned and, if necessary, repaired. To clean
the chimney, disconnect the vent from the stove.
GLASS
We recommend using a high quality glass cleaner. Should
a buildup of creosote or carbon accumulate, you may wish
to use 000 steel wool and water to clean the glass. DO
NOT use abrasive cleaners. DO NOT perform the cleaning
while the glass is HOT. Do not attempt to operate the unit
with broken glass. Replacement glass may be purchased
from your U.S. Stove dealer. If glass is broken, follow
these removal procedures:
1. Remove the four (8) screws and glass retainers.
2. While wearing leather gloves (or any other gloves
suitable for handling broken glass), carefully remove
anyloose pieces ofglass fromthe doorframe.Dispose
of all broken glass properly. ONLY high temperature
ceramic glass of the correct size and thickness may
be used. DO NOT substitute alternative materials for
the glass. Contact your authorized dealer to obtain
this glass.
3. Re-install the new glass by re-attaching the retainers
and screws, be careful not to over tighten the screws
for this could damage the glass.
DO NOT abuse the door glass by striking, slamming, or
similar trauma. Do not operate the stove with the glass
removed, cracked, or broken.
FLY ASH
This accumulates in the horizontal portion of an exhaust
run. Though non-combustible, it may impede the normal
exhaust flow. It should therefore be periodically removed.
ASH REMOVAL & DISPOSAL
CAUTION:
ALLOWTHESTOVETOCOOLBEFOREPERFORMING
ANY MAINTENANCE OR CLEANING. ASHES
MUST BE DISPOSED IN A METAL CONTAINER
WITH A TIGHT FITTING LID. THE CLOSED
CONTAINER OF ASHES SHOULD BE PLACED ON
A NON-COMBUSTIBLE SURFACE OR ON THE
GROUND, WELL AWAY FROM ALL COMBUSTIBLE
MATERIALS, PENDING FINAL DISPOSAL.
Remove the ashes periodically to avoid unnecessary ash
build up. Remove ashes when unit has cooled. Ashes
should be placed in a metal container with a tight fitting
lid. The closed container of ashes should be placed on a
noncombustible floor or on the ground, well away from
all combustible materials, pending final disposal. If
the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the closed
NEVER OPERATE THIS PRODUCT WHILE UNATTENDED

© 2023 United States Stove Company
17
container until all embers have been thoroughly cooled.
The container shall not be used for other trash or waste
disposal. If combined with combustible substances,
ashes and embers may ignite. Ash removal is as follows:
1. Let the fire burn out and allow the unit to cool to room
temperature.
2. Make sure the pellet stove is at room temperature
before touching. Open the door, remove the burn pot
and empty it into a metal container.
3. Vacuum ashes from the firebox. BE SURE THAT
ASHES ARE COOL TO THE TOUCH BEFORE
VACUUMING. Some vacuum cleaners may leak ash
into the room. Your vacuum cleaner should have a
special filter or bag to eliminate leakage.
4. Reinstall the burn pot.
SMOKE & CO MONITORS
Burning wood naturally produces smoke and carbon
monoxide(CO) emissions. CO is a poisonous gas when
exposed to elevated concentrations for extended
periods of time. While the modern combustion systems
in heaters drastically reduce the amount of CO emitted
out the chimney, exposure to the gases in closed or
confined areas can be dangerous. Make sure you stove
gaskets and chimney joints are in good working order
and sealing properly to ensure unintended exposure. It is
recommended that you use both smoke and CO monitors
in areas having the potential to generate CO.
CHECK & CLEAN THE HOPPER
Check the hopper periodically to determine if there is any
sawdust (fines) that is building up in the feed system or
pellets that are sticking to the hopper surface. Clean as
needed.
DOOR & GLASS GASKETS
Inspect the main door and glass window gaskets
periodically. The main door may need to be removed to
have frayed, broken, or compacted gaskets replaced
by your authorized dealer. This unit’s door uses a 3/4”
diameter rope gasket.
BLOWER MOTORS
Clean the air holes on the motors of both the exhaust
and distribution blowers annually. Remove the exhaust
blower from the exhaust duct and clean out the internal
fan blades as part of your fall start-up. If you have indoor
pets your power motors should be inspected monthly to
make sure they are free of animal hair build up. Animal
hair build up in blowers can result in poor performance or
unforeseen safety hazards.
PAINTED SURFACES
Painted surfaces may be wiped down with a damp cloth.
If scratches appear, or you wish to renew your paint,
contact your authorized dealer to obtain a can of suitable
high-temperature paint.
FALL START UP
Prior to starting the first fire of the heating season,
check the outside area around the exhaust and air intake
systems for obstructions. Clean and remove any fly ash
from the exhaust venting system. Clean any screens on
the exhaust system and on the outside air intake pipe.
Turn all of the controls on and make sure that they are
working properly. This is also a good time to give the
entire stove a good cleaning throughout.
SPRING SHUTDOWN
After the last burn in the spring, remove any remaining
pellets from the hopper and the auger feed system. Scoop
out the pellets and then run the auger until the hopper
is empty and pellets stop flowing (this can be done by
pressing the “ON” button with the viewing door open).
Vacuum out the hopper. Thoroughly clean the burn pot,
and firebox. It may be desirable to spray the inside of the
cleaned hopper with an aerosol silicone spray if your stove
is in a high humidity area. The exhaust system should be
thoroughly cleaned.
MAINTENANCE SCHEDULE
Use the following as a guide under average use conditions.
Gaskets around door and door glass should be inspected
and repaired or replaced when necessary.
Daily Weekly Monthly or
as needed
Burn Pot Stirred Empty
Combustion
Chamber Brushed
Ashes Check Empty
Interior Chambers Vacuumed
Combustion
Blower Blades Vacuumed / Brushed
Convection Blower
Impeller Vacuumed
/ Brushed
Vent System Cleaned
Gaskets Inspected
Glass Wiped Cleaned
Hopper (end of
season) Empty & Vacuumed
MAINTENANCE

18
© 2023 United States Stove Company
For Parts Assistance Call: 800-750-2723 Ext 5051 or Email: [e-mail]
The information in this owner’s manual is specific to your unit. When ordering replacement parts the information in
this manual will help to ensure the correct items are ordered. Before contacting customer service write down the model
number and the serial number of this unit. That information can be found on the certification label attached to the
bottom of the hopper lid. Other information that may be needed would be the part number and part description of the
item(s) in question. Part numbers and descriptions can be found in the “Repair Parts” section of this manual. Once
this information has been gathered you can contact customer service by phone [phone] Ext 5051 or Email
[e-mail].
Model Information
Model Number
Serial Number
INSTRUCTIONS SPECIFIC FOR CANADIAN
INSTALLATIONS
HOW TO ORDER REPAIR PARTS
Do not obstruct the space under the heater and do not
obstruct the combustion air openings.
Refer to the chimney manufacturer’s instructions for
disassembling the chimney/venting for transportation of
a transportable building.
The parts or materials to be employed for ember
protectors and the minimum areas to be covered and
their relation to the space heater, as well as the notice:
“In Canada, to comply with CSA B365, Installation Code
for Solid-Fuel-Burning Appliances and Equipment, any
combustible covering beneath the appliance and/or
within the area extending horizontally at least 450 mm
(18 in) beyond the appliance on any side equipped with a
door, and at least 200 mm (8 in) beyond the appliance on
other sides, shall be protected by a continuous, durable,
non-combustible pad that will provide ember protection.
The 450 mm (18 in) ember protection required on any
side with a door shall extend for the full width of the
appliance plus the 200 mm (8 in) required on each side
of the appliance without a door. Where an appliance is
installed less than 200 mm (8 in) from a wall, the ember
pad need only extend to the base of the wall. An ember
pad shall not be placed on top of a carpet unless the pad
is structurally supported to prevent displacement and
distortion.
If this appliance is installed in a transportable building,
removal of the chimney/venting is required for
transportation of the building.
DO NOT INSTALL IN AN ALCOVE
DO NOT INSTALL IN ANY FIREPLACE

© 2023 United States Stove Company
19
When your stove acts out of the ordinary, the first reaction is to call for help. This guide may save time and money by
enabling you to solve simple problems yourself. Problems encountered are often the result of only five factors: 1) poor
fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually
solve those problems related to 1 and 2. Customer service can solve problems relating to 3, 4 and 5. Refer to diagrams
in the “Repair Parts” section to help locate indicated parts. For the sake of troubleshooting and using this guide to
assist you, you should look at your heat level setting to see which light is flashing.
• Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to ”OFF” does
not disconnect all power to the electrical components of the stove.
• Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual. All other
work should be done by a trained technician.
Display is Flashing “E1”
Possible Causes Possible Remedies: (Unplug stove first when possible)
The stove is consuming too much fuel
Adjust the fuel adjuster slide (see the “How To Adjust The Fuel
Adjuster” section of this manual). Close the slide about 1/4” after
your stove cools down. Restart your stove. If your display shows
E1 again, close the slide another 1/4” and restart.
The convection blower is overheating and
tripping the internal temperature shuto.
Clean any dust o of the windings and fan blade. If oiling the
blower does not help, the blower may be bad.
The stove is being left on the highest setting for
extended periods of time.
If operating the heater on the highest heat setting, the room
temperature could increase enough and lead to potential
overheating situations. If this happens try operating at a lower
heat setting.
Fuel other than wood pellets is being burned in
the stove.
This pellet stove is designed and tested to use wood pellets.
Check for signs of fuel other than wood pellets. No other types
of fuel have been approved for this pellet stove. If there are signs
of other types of fuel being used, stop using them immediately.
Power surge or brown out situation.
A power surge, spike, or voltage drop could cause the high limit
switch to trip. Check to see if a surge protector is being used on
the stove. If not, recommend one to the customer.
High Limit Switch is malfunctioning. If the other items check out OK, replace the high limit switch.
ATTENTION: THIS WOOD HEATER NEEDS PERIODIC INSPECTION AND REPAIR FOR PROPER OPERATION.
IT IS AGAINST FEDERAL REGULATIONS TO OPERATE THIS WOOD HEATER IN A MANNER INCONSISTENT
WITH OPERATING INSTRUCTIONS IN THIS MANUAL.
TROUBLESHOOTING GUIDE

20
© 2023 United States Stove Company
Display is Flashing “E2”
Possible Causes Possible Remedies: (Unplug stove first when possible)
Airflow switch hose or stove attachment pipes
for hose are blocked.
Unhook air hose from the air switch and blow through it. If air
flows freely, the hose and tube are fine. If air will not flow throw
the hose, use a wire coat hanger to clear the blockage.
The air inlet, burnpot, interior combustion air
chambers, combustion blower, or exhaust pipe
are blocked with ash or foreign material.
Follow all cleaning procedures in the maintenance section of the
owner’s manual.
The firebox is not properly sealed. Make sure the door is closed and that the gasket is in good shape.
Vent pipe is incorrectly installed. Check to make sure vent pipe installation meets criteria in
owner’s manual.
The airflow switch wire connections are bad. Check the connectors that attach the gray wires to the air switch.
Combustion blower failure.
With the stove on, check to see if the combustion blower is
running. If it is not, you will need to check for power going to the
combustion blower. It should be a full current. If there is power,
the blower is bad. If there is not, make sure the control board is
sending power to the air switch.
Control board not sending power to combustion
blower.
If there is no current going to the combustion blower, check all
wire connections. If all wires are properly connected, you have a
bad control board.
Control board not sending power to air switch. There should be a 5-volt current (approximately) going to the air
switch after the stove has been on for 30 seconds.
Air switch has failed.
To test the air switch, you will need to disconnect the air hose
from the body of the stove. With the other end still attached
to the air switch, very gently suck on the loose end of the hose
(you may want to remove the hose entirely o the stove and the
air switch first and make sure it is clear). If you hear a click, the
air switch is working. BE CAREFUL TOO MUCH VACUUM CAN
DAMAGE THE AIR SWITCH.
TROUBLESHOOTING GUIDE