urmet domus 9854/58 User guide

DS 9854-007B LBT 20283
Mod.
9854
CALL FORWARDING DEVICE FOR 4+N
Ref. 9854/58
COMPLETE USER AND INSTALLER MANUAL
(*) Wall surface mounting kit Ref. 1083/88 (*)

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ENGLISH
INDEX
USER MANUAL
1. NORMAL OPERATION ........................................................................................................................... 2
1.1. CALL RECEIVING ........................................................................................................................... 2
1.2. INTERCOM FUNCTION BETWEEN SMARTPHONES .................................................................... 4
2. THE Urmet CallMe APP.......................................................................................................................... 5
3. CREATE A NEW ACCOUNT OR USE A SAVED ACCOUNT .................................................................. 6
3.1. CREATE NEW ACCOUNT............................................................................................................... 6
3.2. USE A SAVED ACCOUNT (SIGN IN)............................................................................................... 7
3.3. ACCOUNT MANAGEMENT ............................................................................................................ 8
INSTALLER MANUAL
4. DEVICE CONFIGURATION FROM THE Urmet CallMe APP................................................................... 9
5. Urmet CallMe CONFIGURATION MENU.............................................................................................. 12
6. DEVICE INSTALLATION ....................................................................................................................... 12
6.1. IN A CONTROL PANEL................................................................................................................. 13
6.2. WALL MOUNTING WITH THE KIT REF. 1083/88 ......................................................................... 14
6.3. DESCRIPTION OF COMPONENTS .............................................................................................. 15
7. TECHNICAL SPECIFICATIONS ............................................................................................................ 16
7.1. KEY TO SYMBOLS ....................................................................................................................... 17
8. SIMPLIFIED EU DECLARATION OF CONFORMITY ........................................................................... 17
9. CONNECTION DIAGRAMS .................................................................................................................. 18
9.1. VIDEO DOOR PHONE SYSTEM WITH ELECTRONIC CALL ........................................................ 18
9.2. DOOR PHONE SYSTEM WITH ELECTRONIC CALL.................................................................... 19
9.3. KEY TO DIAGRAMS...................................................................................................................... 20
9.4. NOTES ON DIAGRAMS ................................................................................................................ 20
USER MANUAL
1. NORMAL OPERATION
1.1. CALL RECEIVING
To be able to receive video door phone calls on
your smartphone, you must:
Have the Urmet CallMe App (with notifications
enabled) installed on your Smartphone.
Have the app open (it may also be open in
background.)
NOTE: If the app is closed unintentionally, you
will be unable to receive calls!
Smartphone battery use optimisation or energy
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saving applications could affect the operation
of the Urmet CallMe application when it is
active in background (off screen).
Have a user account correctly configured.
Have a Call Forwarding Device correctly
installed and configured and able to access the
Internet.
For more information about installation and
configuration, please check with your installer.
Whenever there is an incoming a call, your
smartphone will ring and a notification will be
shown.
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After selecting “View camera”
Once the conversation has begun, the display will
show:
Conversation
To turn off your audio channel during the
conversation, tap the “Mute” key. Press again to
turn it back on.
The “Open door” key will open the main door.
The garage gate will not open even if the
button is present in the Urmet
CallMe app.
To end the conversation tap the “Terminate” key.
The conversation may last for up to 2
minutes.
By accessing the notification, you will open the
Urmet CallMe App - displayed as follows:
Incoming Call
There are 3 possible options:
1) Select “View camera”.
By clicking on “View camera” you can see your
visitor’s picture before answering the call. This
feature is particularly useful when you wish to
‘make sure’ who is at the door before taking
any action. This could be the case if you wish to
help elderly or sick family members be sure of
the identity of their visitors. Displaying the caller
picture will not prevent being able to answer
the video door phone installed indoors.
2) Answering the call
A call can be answered (either immediately
or after having visually checked the visitor via
the key “View camera”) by swiping the green
answer key from left to right.
3) Rejecting the call
To reject a call just swipe the red reject key
from right to left.

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If your smartphone is being used for a
telephone conversation, any video door
phone calls cannot be successfully
handled and the corresponding
notifications will not be shown by
the Urmet CallMe App. It will still be
possible, however, to answer a video
door phone call from the indoor station
inside the apartment.
If your smartphone is being used for
a video door phone call, this will be
interrupted by an incoming phone call.
1.2. INTERCOM FUNCTION
BETWEEN SMARTPHONES
By pressing the “Intercom” 1key in the Home
Page of the Urmet CallMe App
Key for Intercom Calls
you can forward a call (voice only) to any other
registered smartphone connected with the
same User Name. The call will be forwarded
in broadcasting mode to all the smartphones
registered under the same account: the first to
answer will begin the conversation.
With the “Intercom” key, only the other
smartphones (and not the indoor station
inside the apartment) can be called.
The user who is the forwarder of the call will see
this screen:
Intercom call forwarding
The receiver of the call will see a plain incoming call
screen: it will be possible to distinguish between an
intercom call and a call from an outdoor station by
simply checking the name that is displayed in the
top left corner, i.e. the name of your account.
Although the “View camera” window may appear
in the middle of the black window, even if you try
selecting it no camera picture will be received.
Receiving an Intercom Call
Once the call has been accepted, the two
smartphones start interacting: the centre screen
on the called user’s smartphone will be dark and
although the “Open gate” and “Open door” keys
may be visible, they will not be active.
The conversation will stop after about 2
minutes.
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2. THE Urmet CallMe APP
Download the application from the Apple Store
(iOS) or from the Play Store (Android).
Launch the application taking care to enable
notification receiving (necessary in order to
receive calls). Wait for the following screen to be
displayed:
Opening the App
Immediately afterwards, the Home Page will be
displayed:
Home Page
The meaning of the icons and buttons in the Home
Page is as follows:
1. “Status icon”:
If the dot is red with an open chain ,
this indicates that the user is not logged
in with an own account <username>@sip.
urmet.com
THIS IS THE SITUATION THAT OCCURS
WHEN THE APP IS LAUNCHED FOR
THE FIRST TIME.
If the dot is green and the chain is closed
, this indicates that a connection has been
successfully established.
THIS IS THE NORMAL CONDITION
WHENEVER YOU LAUNCH THE APP
AFTER YOUR FIRST LOG-IN.
THE CONNECTING SPEED TO YOUR
ACCOUNT CAN BE INCREASED BY
TAPPING THE DOT (WHEN STILL RED).
If the dot is yellow/orange and flashing
and the chain is closed , this indicates
that the connection has been successfully
established but call receiving has been
disabled on the device currently in use.
2. By pressing the “Info” key, the Software
Version of the app will become available for
reference and you will be able to access the
instruction booklet (full version) of the device.
Info page
3. By pressing the “Settings” key you will display
the following page:
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Settings page with account not connected
Certain keys are only accessible after
creating an account and logging in with
that account. This is intended to make
the system more user-friendly.
By pressing the “Exit” key you will quit the
application.
WARNING
After exiting the application you will no longer be
able to receive calls.
3. CREATE A NEW ACCOUNT
OR USE A SAVED ACCOUNT
In order to use the App you must select the first
Menu “Create or access account”, the following
page will open:
Create a new account or use a saved account
Below is the meaning of each key:
1. This is the correct selection if you do not yet
have an account with @sip.urmet.com (first
access).
2. This should be used if you already have an
account.
3. Menu normally only used at a later stage, to
make changes to your account (e.g. change
password, email address, etc.) (1).
(1) This item is always available as it
is necessary in special cases - e.g.
should you change your mobile
phone.
In the following paragraphs are descriptions of the
individual menus.
3.1. CREATE NEW ACCOUNT
Normally, a user does not have an own account on
the server sip.urmet.com.
From this screen, it is therefore possible to create
one - a necessary condition to be able to use the
service.
Configuration Wizard: Account Creation
Enter your desired user name (e.g. Williams),
password, re-enter the password for confirmation
and indicate a valid email address. The password
must meet the following security requirements:
It must have a length of at least six characters.
It must contain at least one upper case
character.
It must contain at least one lower case
character.
It must contain at least one digit.
It must not contain the user name.
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By hitting “Sign up” the App will send an email to the
specified address, and the user will be redirected
to the settings page.
In order for the account to become active, you need
to log in to your email in-box, retrieve the mail that
has just been received and click on the validation
link.
Click on “Continue” and the App will register the
new account. From here you will be referred to
the Home Page where, a few minutes later, the
green dot will be displayed with a closed chain
to indicate that connection was successfully
established.
Home page
3.2. USE A SAVED ACCOUNT
(SIGN IN)
If, however, the user already has a sip.urmet.com
account (e.g. one previously created on another
smartphone), (s)he will be able to register directly
from the menu “Use a saved account” and enter
the account credentials:
User Name
Password
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Entering Existing Account Details
In this case, too, the user will be automatically
referred to the Home Page where, a few minutes
later, the green dot will be displayed with a
closed chain to indicate that connection was
successfully established.
Home page
Note that up to four smartphones can
be registered on one account while the
same account may be registered on
multiple call forwarding devices.

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3.3. ACCOUNT MANAGEMENT
The “Manage Your Account” menu item can be used to:
Ask sip.urmet.com to mail you your forgotten
username or password (providing you enter the
mail address with which your account was first
registered).
Change your password.
Change your email address.
These are all standard IT operations and do not
require any special explanations.
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4. DEVICE CONFIGURATION
FROM THE Urmet CallMe APP
In order to configure the device, you must first have
created an account (or logged in using an existing
account), as explained in paragraphs 2 and 3.
WARNING: the device, once fully operational,
will forward calls to the owner of the account
that is used in the configuration step. It is
therefore necessary to use the account of the
end user during configuration operations.
From the Home Page, (with the green dot
displayed and chain closed ) select the “Settings”
key.
You will display:
Settings Menu
From here, select “Configure device” 1.
Follow the directions supplied
(2) and press
“Continue”:
(2) WARNING: the first time the device is turned
on it will take about 50 seconds before the LED
starts flashing.
Configuring Instructions
After selecting “Continue” you must turn on the
Wi-Fi on your mobile phone, and access the Wi-
Fi network created by the device. Key in the
suggested password. (WARNING: Do not forget to
enter the dash sign ‘-’ between the required two
identical repeats).
Password Info
On the next page you will be able to choose the
name that you wish to give to your device (the name
that will be displayed as ‘Caller’ when you receive
an incoming call). We recommend setting your
home address (street or city name) as the device
name. Now press “Enter” and then “Continue”.
INSTALLER MANUAL
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Enter the device name
To operate, the device must be connected to
your home LAN network and this in turn must be
connected via a modem/router to the Internet.
The connection to your home LAN can be achieved
via wire or by hooking up to your home Wi-Fi.
Choose which type of connection you wish to use
- either “Wire” or Wi-Fi (“Wireless”).
Choose the connection type
If you choose the wired connection, you will go
directly to the IP address configuration step (see
below).
While if you choose instead the connection via
Wi-Fi,
Connection via Wi-Fi
it is essential to select from the dropdown menu the
(home) network to connect to.
Sample list of available networks
After you have selected it, press “OK” to confirm.
In the next screen enter the network Password and
press “Continue”
(3).
(3) Tick ”Advanced” only for access to
special settings, e.g. access to hidden
networks.
With the wireless configuration it is optionally
possible to identify up to two time intervals during
which the Wi-Fi will be automatically switched off
daily (e.g. nightly from 11:00 P.M. until 7:00 A.M.):
during these intervals, the LED on the Call
Forwarding Device will be lit (steady orange light.)