US Robotics USR9600 User manual

USB Phone
Installation Guide
Guide d'installation
Installationsanleitung
Guida all'installazione rapida
Guía breve de instalación
Beknopte installatiegids
Instrukcja instalacji
R24.0563.00
rev 5 5/06
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USR9600 Installation Guide ..........................................1
USR9600 Guide d'installation .....................................15
USR9600 Installationsanleitung................................. 29
Guida all'installazione di USR9600 ............................ 43
Guía de instalación del USR9600 ............................... 57
Installatie gids USR9600 .............................................71
Instrukcja instalacji USR9600..................................... 85

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USR9600 Installation Guide
U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
USA
No part of this documentation may be reproduced in any form or by any means or used
to make any derivative work (such as a translation, transformation, or adaptation)
without written permission from U.S. Robotics Corporation. U.S. Robotics Corporation
reserves the right to revise this documentation and to make changes in the products
and/or content of this document from time to time without obligation to provide notifi-
cation of such revision or change. U.S. Robotics Corporation provides this documenta-
tion without warranty of any kind, either implied or expressed, including, but not
limited to, implied warranties of merchantability and fitness for a particular purpose. If
there is any software on removable media described in this documentation, it is fur-
nished under a license agreement included with the product as a separate document,
in the hard copy documentation, or on the removable media in a directory named
LICENSE. If you are unable to locate a copy, please contact U.S. Robotics and a copy
will be provided to you.
UNITED STATES GOVERNMENT LEGEND If you are a United States government agency,

2
then this documentation and the software described herein are provided to you sub-
ject to the following:
All technical data and computer software are commercial in nature and developed
solely at private expense. Software is delivered as “Commercial Computer Software”
as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in
FAR 2.101(a) and as such is provided with only such rights as are provided in U.S.
Robotics standard commercial license for the Software. Technical data is provided with
limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14
(June 1987) whichever is applicable. You agree not to remove or deface any portion of
any legend provided on any licensed program or documentation contained in, or deliv-
ered to you in conjunction with, this Quick Installation Guide.
Copyright © 2005 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the
U.S. Robotics logo are registered trademarks of U.S. Robotics Corporation. Other prod-
uct names are for identification purposes only and may be trademarks of their respec-
tive companies. Product specifications subject to change without notice.

3
Package Contents
USR9600 USB Phone Installation Guide
Installation CD-ROM
Physical Features:
1. LEFT and RIGHT: Use these
buttons to switch between the
tabs of the Skype software
2. SEND: Press this button to
place a call.
3. 0-9: Use these numbers to
enter a telephone number or to
enter a speed dial entry.
4. UP and DOWN: Use these but-
tons to scroll through the list of
contact entries and calls in the
Skype software.
5. END: Press this button to end
a call or to cancel an action.
6. CLEAR: Press this button to
clear any numbers you have
entered for a call
7. #: You can press this button
repeatedly to cycle through the
various ringtones.
3
6
2
5
4
1
7

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USB Phone Installation
Prepare for Installation
Attention: Skype is not a telephony replacement service. Any VoIP
service used in conjunction with the USB Internet Phone cannot be
used for calls to emergency services or emergency telephone num-
bers (311, 911, 112, 999, etc.). Use a landline telephone for calls to emer-
gency services, such as police, fire, or ambulance.
Note: It is important that you have your serial number written down
before you install the USB Phone. You can find your serial number on
the bottom label of the USB Phone. If you ever need to call our Tech-
nical Support department, you will need this number to receive
assistance.
Note: Be sure to find out what letter your CD-ROM drives uses before
you begin installing your new product. You will need to know this to
properly install your software.
Note: The keypad functions of the USB phone only work with Skype.
The USB phone audio sound drivers are compatible with most Inter-
net-based voice communication applications.
Model Number Serial Number
USR9600

5
Step One: Install the Skype software
Note: This is a Windows-based installation. If you have previously
installed the Skype software, proceed to Step Two.
• Insert your U.S. Robotics Installation CD-ROM into the CD-ROM drive
of your computer.
Note: If your CD-ROM does not automatically launch, click Windows
Start, Run, type D:\setup (or the appropriate letter of your CD-ROM
drive), and click OK.
• The Installation CD Graphic User Interface (GUI) will appear on your
screen. If prompted, select your preferred language. You will be asked
to read the license agreement. Read the agreement and click Yes.
• Click Install Skype. You must have a connection to the Internet since
you will need to download this software from the Skype Web site. Fol-
low the on-screen instructions to install and launch the Skype soft-
ware. You may be prompted to reboot your computer.
• After the software is installed, you will need to create a Skype
account. Follow the on-screen instructions. When you are finished cre-
ating an account, you may see a message stating a device was not
found. Click OK.

6
Step Two: Connect your USB Phone
Connect the USB plug of the USB Phone to an available USB port on your
computer.
Step Three: Install the USB Phone software
• On the Installation CD-ROM GUI, click Install USB Phone. Follow the
on-screen instructions to install the USB Phone software.
• After installing the software, you will be prompted that another pro-
gram wants to access Skype. Select Allow this program to use Skype
and click OK.
• When finished, restart your computer.
Congratulations! The installation procedure is now complete. If you
experience any problems, refer to the Troubleshooting section in this guide.
Launch a Web browser and register your product at
www.usr.com/productreg

7
Placing a telephone call
Calling another Skype user:
You will first need to have a list of contacts in the Skype software. In the
Skype software, click Add a contact and follow the on-screen instructions to
create a contact list. After you have created a contact list, perform the fol-
lowing steps to place a call:
1. Press the left arrow button on the phone to open the Skype software.
2. Scroll through your contact list using the up and down arrow buttons on
the phone.
3. Select the contact you want to call and press the green button on the
phone.
4. When you are finished, press the red button on the phone to end the call.
Receiving a telephone call
When you receive a call, press the green button on the phone to answer the
call. When finished with the call, press the red button on the phone to end
the call.
Setting up speed dial
Perform the following steps to set up the speed dial feature:
1. Double-click the Skype software icon.
2. Right-click on a contact and click Assign Speed-Dial.
3. Enter a speed dial key for the selected contact and click OK.
4. When you want to call that contact, enter the speed dial key on the phone
and press the Send button.
Settings
Volume
To adjust the volume of the phone, double-click the USB Phone icon in the
system tray by your clock on your computer desktop or right-click the USB

8
Phone icon and click Volume Controls. In the USB Phone utility, you can
adjust the volume of the phone’s speaker and microphone by moving the
slider bar to the right or to the left. Moving either slider bar to the left will
lower the volume and moving either to the right will increase the volume.
Advanced
Right-click the USB Phone icon and click Advanced. This will open the
Advanced properties window. In this window you can configure the follow-
ing options:
• Select or deselect the Outgoing call displays skype window. If you
select this feature, a Skype window will appear when you place a call.
• Select or deselect the Run when Windows starts feature. If you select
this feature, the USB Phone utility will automatically launch when your
computer is turned on.
• Choose one of the 10 different Ring styles. You can also change the
ring tone by pressing the #key in the bottom right corner of the
phone.
When you are finished adjusting these settings, click OK for the changes to
take effect.
Select Language
Right-click the USB Phone icon and click Select Language. In this window
you can select the language in which you want the USB Phone menus to be
displayed.

9
Troubleshooting
This product uses the Skype API but is not endorsed or certified by Skype.
My computer is not detecting the USB Phone.
Possible Solution:
Make sure the USB cable of the phone is securely connected to a USB port
on your computer.
Possible Solution:
There may have been an error during the installation process. Unplug the
phone from your computer and repeat the installation procedure.
I want to use my USB Phone and speakers at the same
time.
To use the USB Phone and your computer’s speakers at the same time, per-
form the following steps :
Click Windows Start, Control Panel, and then double-click Sounds and
Audio Devices. Click the Audio tab and select your sound card as the
default device for Sound playback. Click the Voice tab and select USB
Audio Device as the default device for Voice playback. Next, double-click
the Skype software icon in the system tray by your clock on your computer
desktop. Click Tools and then Options. Click Sound Devices and then make
sure USB Audio Device is selected for both Audio In and Audio Out.

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Note: These instructions may be slightly different depending on your
operating system, since some versions of Windows do not have a
Voice tab. If this is the case, you will only need to make the changes
in the Audio tab.

11
I am not able to hear any sound through the USB Phone.
Possible Solution:
Your computer may not be
using the USB Phone as the
primary voice device. Click
Windows Start, Control
Panel, and then Sounds and
Audio Devices. Click the
Voice tab and then make
sure USB Audio Device is
selected for both Voice
playback and Voice record-
ing.
Note: These instructions may be slightly different depending on your
operating system, since some versions of Windows do not have a
Voice tab. If this is the case, you will need to make the changes in
the Audio tab.
During a call, the sound is played through the speakers of
my computer.
Possible Solution:
Double-click the Skype software icon in the system tray by your clock on
your computer desktop. Click File and then Options. Click Hand/Headsets

12
and then make sure USB Audio Device is selected for both Audio In and
Audio Out.
The USB Phone’s microphone does not work (the caller
cannot hear me) after resuming the computer from
“Standby” or “Hibernate” mode.
Possible Solution:
Unplug the USB Phone from the port and plug it back in again.
If you experience any problems with your Skype software, refer to
http://support.skype.com
We are constantly striving to provide users with the most helpful informa-
tion. For the most updated configuration and troubleshooting information,
visit the U.S. Robotics Web site at
http://www.usr.com/support

13
Support
If you experience any problems with your Skype software,
refer to http://support.skype.com
To obtain support for your USB Phone:
1. Know your model and serial number. The model number
of your phone is 9600. If you ever need to call for techni-
cal support, you will need your phone’s serial number.
Please write your serial below.
2. Go to the Support section of the USRobotics Web site at
www.usr.com/support/.
Many of the most common difficulties that users experi-
ence have been addressed in the FAQ and Troubleshoot-
ing Web pages for your product.
Model Number Serial Number
9600

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3. Submit your technical support question using an on-line
form, or contact the USRobotics Technical Support
Department.
For current support contact information, go to the follow-
ing Web site:
http://www.usr.com/support/.
For regulatory information and warranty information, see
the
User Guide on the USRobotics installation CD-ROM.
U.S. www.usr.com/emailsupport [phone]
Canada www.usr.com/emailsupport [phone]
Austria www.usr.com/emailsupport/de 07110 900 116
Belgium (Flemish) www.usr.com/emailsupport/bn 070 23 35 45
Belgium (French) www.usr.com/emailsupport/be 070 23 35 46
Czech Republic www.usr.com/emailsupport/cz
Denmark www.usr.com/emailsupport/ea 38323011
Finland www.usr.com/emailsupport/ea 08 0091 3100
France www.usr.com/emailsupport/fr 0825 070 693
Germany www.usr.com/emailsupport/de 0180 567 1548
Greece http://www.usr.com/emailsupport/gr
Hungary www.usr.com/emailsupport/hu 0180 567 1548
Ireland www.usr.com/emailsupport/uk 1890 252 130
Italy www.usr.com/emailsupport/it 026 943 0339
Luxembourg www.usr.com/emailsupport/be 342 080 8318
Middle East/Africa www.usr.com/emailsupport/me 870 844 4546
Netherlands www.usr.com/emailsupport/bn 0900 202 5857
Norway www.usr.com/emailsupport/ea 23 16 22 37
Poland www.usr.com/emailsupport/pl
Portugal www.usr.com/emailsupport/pt 21 415 4034
Russia www.usr.com/emailsupport/ru 8 800 200 20 01
Spain www.usr.com/emailsupport/es 902 117964
Sweden www.usr.com/emailsupport/se 08 5016 3205
Switzerland www.usr.com/emailsupport/de 0848 840 200
Turkey www.usr.com/emailsupport/tk
UAE www.usr.com/emailsupport/me 0800 877 63
UK www.usr.com/emailsupport/uk 0870 844 4546

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USR9600 Guide d'installation
U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
Etats-Unis
Il est interdit de reproduire cette documentation, que ce soit en tout ou en partie, sous
quelque forme et par quelque moyen que ce soit en vue d'effectuer des travaux
dérivés (tels que traduction, transformation ou adaptation) sans la permission écrite
d'U.S. Robotics Corporation. U.S. Robotics Corporation se réserve le droit de revoir
cette documentation et de modifier le produit et/ou le contenu de ce document de
temps en temps et sans préavis. U.S. Robotics Corporation fournit cette
documentation sans garantie implicite ou explicite d'aucune sorte, et notamment sans
aucune garantie de commercialisation et d'adaptation à un usage particulier. Si cette
documentation décrit un logiciel sur support amovible, ce dernier est soumis à un
accord de licence inclus avec le produit sur un document séparé, soit sur la
documentation écrite soit sur le support amovible, dans un répertoire appelé LICENSE.
Si vous ne parvenez pas à localiser cet accord de licence, veuillez contacter U.S.
Robotics qui vous en fera parvenir un exemplaire.

16
GOUVERNEMENT DES ETATS-UNIS. Si vous êtes une agence du gouvernement des
Etats-Unis, cette documentation et le logiciel qu'elle décrit vous sont fournis aux
termes des conditions suivantes :
Toutes les données techniques et les logiciels informatiques sont par nature
commerciaux et développés uniquement sur des fonds privés. Le logiciel est fourni en
tant que « Logiciel informatique commercial », comme défini dans le DFARS 252.227-
7014 (juin 1995) ou en tant qu'« objet commercial », comme défini dans le FAR 2.101(a)
et est donc fourni avec les mêmes droits que ceux énumérés dans la licence
commerciale standard de logiciels U.S. Robotics. Les données techniques sont
fournies avec des droits limités, comme défini dans le DFAR 252.227-7015 (novembre
1995) ou le FAR 52.227-14 (juin 1987), suivant les cas. Vous vous engagez à ne retirer
ni altérer aucune légende d’une documentation ou d’un programme contenu dans ce
guide d'installation rapide ou livré avec lui.
Copyright © 2005 U.S. Robotics Corporation. Tous droits réservés. U.S. Robotics et le
logo U.S. Robotics sont des marques déposées d'U.S. Robotics Corporation. Tous les
autres noms de produits sont utilisés à des fins d’identification uniquement et sont
susceptibles d’être des marques de leurs sociétés respectives. Les spécifications des
produits sont susceptibles d'être modifiées sans préavis.