V-tech CS5319 User manual

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User’s manual
CS5319
CS5319-2
DECT 6.0 cordless
telephone

Congratulations
on purchasing your new VTech product.
Before using this telephone, please read
Important safety instructions.
This manual has all the feature
operations and troubleshooting
necessary to install and operate your
new VTech telephone. Please review
this manual thoroughly to ensure
proper installation and operation of
this innovative and feature rich VTech
product.
For support, shopping, and everything
new at VTech, visit our website at
www.vtechphones.com.
In Canada, please visit
phones.vtechcanada.com.
Telephones identified with
this logo have reduced
noise and interference
when used with most T-coil
equipped hearing aids
and cochlear implants.
The TIA-1083 Compliant
Logo is a trademark of
the Telecommunications
Industry Association. Used
under license.
The ENERGY STAR®
program (www.energystar.
gov) recognizes and
encourages the use of
products that save energy
and help protect our
environment. We are proud
to mark this product with
the ENERGY STAR® label
indicating it meets the
latest energy efficiency
guidelines.
Important safety
instructions
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug this product from the wall
outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a
damp cloth for cleaning.
4. CAUTION: Do not install the
telephone base at a height above 2
meters.
5. Do not use this product near water
such as near a bath tub, wash bowl,
kitchen sink, laundry tub or swimming
pool, or in a wet basement or shower.
6. Do not place this product on an
unstable table, shelf, stand or other
unstable surfaces.
7. Avoid placing the telephone system
in places with extreme temperature,
direct sunlight, or other electrical
devices. Protect your phone from
moisture, dust, corrosive liquids and
fumes.
8. Slots and openings in the back or
bottom of the telephone base and
handset are provided for ventilation.
To protect them from overheating,
these openings must not be blocked
by placing the product on a soft
surface such as a bed, sofa or rug.
This product should never be placed
near or over a radiator or heat register.
This product should not be placed in
any area where proper ventilation is
not provided.
9. This product should be operated
only from the type of power source
indicated on the marking label. If
you are not sure of the type of power
supply in your home or office, consult
your dealer or local power company.
10. Do not allow anything to rest on
the power cord. Do not install this
product where the cord may be
T
Compatible with
Hearing Aid T-Coil
TIA-1083

walked on.
11. Never push objects of any kind into
this product through the slots in the
telephone base or handset because
they may touch dangerous voltage
points or create a short circuit. Never
spill liquid of any kind on the product.
12. To reduce the risk of electric shock,
do not disassemble this product,
but take it to an authorized service
facility. Opening or removing parts of
the telephone base or handset other
than specified access doors may
expose you to dangerous voltages or
other risks. Incorrect reassembling
can cause electric shock when the
product is subsequently used.
13. Do not overload wall outlets and
extension cords.
14. Unplug this product from the wall
outlet and refer servicing to an
authorized service facility under the
following conditions:
• When the power supply cord or
plug is damaged or frayed.
• If liquid has been spilled onto the
product.
• If the product has been exposed
to rain or water.
• If the product does not operate
normally by following the
operating instructions. Adjust only
those controls that are covered
by the operation instructions.
Improper adjustment of other
controls may result in damage and
often requires extensive work by
an authorized technician to restore
the product to normal operation.
• If the product has been dropped
and the telephone base and/or
handset has been damaged.
• If the product exhibits a distinct
change in performance.
15. Avoid using a telephone (other than
cordless) during an electrical storm.
There is a remote risk of electric
shock from lightning.
16. Do not use the telephone to report
a gas leak in the vicinity of the
leak. Under certain circumstances,
a spark may be created when the
adapter is plugged into the power
outlet, or when the handset is
replaced in its cradle. This is a
common event associated with the
closing of any electrical circuit. The
user should not plug the phone
into a power outlet, and should
not put a charged handset into
the cradle, if the phone is located
in an environment containing
concentrations of flammable or
flame-supporting gases, unless there
is adequate ventilation. A spark in
such an environment could create a
fire or explosion. Such environments
might include: medical use of
oxygen without adequate ventilation;
industrial gases (cleaning solvents;
gasoline vapors; etc.); a leak of
natural gas; etc.
17. Only put the handset of your
telephone next to your ear when it is
in normal talk mode.
18. The power adapters are intended to
be correctly oriented in a vertical or
floor mount position. The prongs are
not designed to hold the plug in place
if it is plugged into a ceiling,
under-the-table or cabinet outlet.
19. For pluggable equipment, the
socket-outlet shall be installed near
the equipment and shall be easily
accessible.
20. CAUTION: Use only the
batteries indicated in this manual.
There may be a risk of explosion if
a wrong type of battery is used for
the handset. Use only the supplied
rechargeable batteries or replacement
batteries (BT162342/BT262342)
for the handset. Do not dispose of
batteries in a fire. They may explode.
21. Use only the adapter included with
this product. Incorrect adapter polarity
or voltage can seriously damage the
product.
Base unit power adapter:
Output: 6V DC 400mA;
Charger power adapter:
Output: 6V DC 400mA.
SAVE THESE INSTRUCTIONS

Battery
• Use only the battery provided or
equivalent. To order a replacement,
visit our website at
www.vtechphones.com or call
1 [phone]. In Canada, go to
phones.vtechcanada.com or call
1 [phone].
• Do not dispose of the battery in a fire.
Check with local waste management
codes for special disposal instructions.
• Do not open or mutilate the battery.
Released electrolyte is corrosive and
may cause burns or injury to the eyes
or skin. The electrolyte may be toxic if
swallowed.
• Exercise care in handling batteries in
order not to create a short circuit with
conductive materials.
• Charge the battery provided with this
product only in accordance with the
instructions and limitations specified
in this manual.
Precautions for users of
implanted cardiac pacemakers
Cardiac pacemakers (applies only to
digital cordless telephones):
Wireless Technology Research, LLC
(WTR), an independent research entity,
led a multidisciplinary evaluation of the
interference between portable wireless
telephones and implanted cardiac
pacemakers. Supported by the U.S.
Food and Drug Administration, WTR
recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at
least six inches from the pacemaker.
• Should NOT place wireless telephones
directly over the pacemaker, such as in
a breast pocket, when it is turned ON.
• Should use the wireless telephone at
the ear opposite the pacemaker.
WTR’s evaluation did not identify any
risk to bystanders with pacemakers
from other persons using wireless
telephones.
About cordless telephones
• Privacy: The same features that make
a cordless telephone convenient
create some limitations. Telephone
calls are transmitted between the
telephone base and the cordless
handset by radio waves, so there is a
possibility that the cordless telephone
conversations could be intercepted
by radio receiving equipment within
range of the cordless handset. For
this reason, you should not think of
cordless telephone conversations as
being as private as those on corded
telephones.
• Electrical power: The telephone
base of this cordless telephone must
be connected to a working electrical
outlet. The electrical outlet should not
be controlled by a wall switch. Calls
cannot be made from the cordless
handset if the telephone base is
unplugged, switched off or if the
electrical power is interrupted.
• Potential TV interference: Some
cordless telephones operate
at frequencies that may cause
interference to televisions and
VCRs. To minimize or prevent
such interference, do not place
the telephone base of the cordless
telephone near or on top of a TV or
VCR. If interference is experienced,
moving the cordless telephone farther
away from the TV or VCR often
reduces or eliminates the interference.
• Rechargeable batteries: Exercise
care in handling batteries in order
not to create a short circuit with
conducting material such as rings,
bracelets and keys. The battery or
conductor may overheat and cause
harm. Observe proper polarity
between the battery and the battery
charger.
• Nickel-metal hydride rechargeable
batteries: Dispose of these batteries
in a safe manner. Do not burn or
puncture the battery. Like other
batteries of this type, if burned or
punctured, they could release caustic
material which could cause injury.
Table of contents
What’s in the box.........................1
Overview ......................................2
Handset overview ...............................2
Telephone base overview ...................3
Charger overview ...............................3
Display icons overview .......................4
Handset and Telephone base lights
overview ..........................................4
Connect ........................................5
Connect the telephone base...............5
Connect the charger...........................5
Mount the telephone base..................5
Install and charge the battery .............6
Charge the battery..............................7
Before use ....................................8
Set date and time ...............................8
Check for dial tone..............................8
Operating range..................................8
Configure your telephone ..........9
Using the handset menu.....................9
Set language ......................................9
Set date and time ...............................9
Home area code.................................9
Dial mode .........................................10
Temporary tone dialing .....................10
Telephone Operations ..............10
Make a call .......................................11
Predial a call.....................................11
Answer a call ....................................11
End a call..........................................11
Speakerphone ..................................11
Volume..............................................11
Mute..................................................11
Join a call in progress.......................11
Call waiting .......................................12
Chain dialing.....................................12
Find handset.....................................13
Redial list ..................................13
Review a redial list entry...................13
Dial a redial list entry ........................13
Delete a redial list entry....................13
Multiple handset use .................14
Intercom ...........................................14
Answer an incoming call during an
intercom call..................................14
Call transfer using intercom ..............14
Phonebook .................................15
Add a phonebook entry ....................15
Review the phonebook entries .........16
Alphabetical search ..........................16
Edit a phonebook entry ....................16
Delete a phonebook entry ................17
Dial a phonebook entry ....................17
Caller ID ......................................17
Review the caller ID log....................17
Memory match..................................18
Missed call indicator .........................18
View dialing options..........................18
Dial a caller ID log entry ...................19
Save a caller ID log entry to the
phonebook ....................................19
Delete the caller ID log entries .........19
Call block ...................................20
Block unknown calls .........................20
Add a call block entry .......................20
Review call block list.........................20
Edit a call block list entry ..................21
Save a caller ID log entry to call
block list ........................................21
Delete a call block list entry ..............21
Mute rings of blocked calls ...............21
Sound settings .........................22
Key tone............................................22
Ringer tone.......................................22
Ringer volume ..................................22
Temporary ringer silencing ...............22
Quiet mode.......................................23

1
What’s in the box
Your telephone package contains the
following items. Save your sales receipt
and original packaging in case it is
necessary to ship your telephone for
warranty service.
NOTE
To purchase replacement batteries or power
adapters, visit our website at
www.vtechphones.com or call
1 [phone]. In Canada, go to
phones.vtechcanada.com or dial
1 [phone].
Quick start guide
Retrieve voicemail from
telephone service ...................23
Retrieve voicemail ............................23
Set your voicemail number ...............23
Turn off the new voicemail
indicators.......................................24
Expand your telephone system ... 24
Screen messages ......................25
Frequently asked questions .....26
ECO mode ..................................29
General product care ................30
The RBRC® seal .........................30
FCC, ACTA and IC regulations ... 31
California Energy Commission
battery charging testing
instructions .............................33
For C-UL compliance only ........33
Disclaimer and Limitation of
Liability ....................................39
Limited Warranty .......................37
Technical Specifications ........... 39
1 set for CS5319/CS5319-2
1 set for CS5319
2 sets for CS5319-2
1 set for CS5319-2

23
Overview
Handset overview
1 – Handset earpiece
2 – LCD display
3 –
• Show the menu.
• While in a menu, press to select
an item, or save an entry or
setting.
4 –
• Review the phonebook when the
phone is not in use.
• Increase the listening volume
during a call.
• Scroll up while in a menu,
phonebook, caller ID log, or
redial list.
• Move the cursor to the right when
entering numbers or names.
• Review the caller ID log when the
phone is not in use.
• Decrease the listening volume
during a call.
• Scroll down while in a menu,
phonebook, caller ID log, or
redial list.
• Move the cursor to the left when
entering numbers or names.
5 –
• Hang up a call.
• Silence the ringer temporarily
while the handset is ringing.
• Press and hold to erase the
missed call indicator while the
phone is not in use.
• Press to return to the previous
menu; or press and hold to return
to idle mode, without making
changes.
6 –
• Press repeatedly to show other
dialing options when reviewing a
caller ID log entry.
7 –
• Press to start an intercom
conversation or transfer a call (for
multi-handset models only).
8 –
• Mute the microphone during a
call.
• Delete digits or characters while
using the dialing keys.
• Silence the ringer temporarily
while the handset is ringing.
9 – light
• On when the handset is
charging.
10 –
• Press repeatedly to review the
redial list.
• Press and hold to insert a dialing
pause while entering a number.
11 –
• Make or answer a call.
• Answer an incoming call when
you hear a call waiting alert.
12 –
• Press repeatedly to add or
remove 1 in front of the caller ID
log entry before dialing or saving
it to the phonebook.
• Press and hold to set or dial your
voicemail number.
13 –
• While you have set the dial mode
to pulse and on a call, press to
switch to tone dialing temporarily.
14 –
• Make or answer a call using the
handset speakerphone.
• During a call, press to switch
between the speakerphone and
the handset earpiece.
15 – Microphone
Telephone base overview
1 – light
• Flashes when there is an
incoming call, or another
telephone sharing the same line
is in use.
• Flashes when handsets are
being deregistered.
• On when the handset is in use or
being registered.
2 – /FIND HS
• Press to page all system
handsets.
3 – Charging pole
Charger overview
1 – Charging pole
3
4
5
6
7
8
2
1
10
11
12
13
14
9
15
2
1
3
1

45
Display icons overview
The battery icon flashes
when the battery is low
and needs charging.
The battery icon animates
when the battery is charging.
The handset ringer is off.
There are new voicemail
received from your
telephone service
provider.
ECO The ECO mode activates
automatically to reduce
power consumption when
the handset is within range
from the telephone base.
NEW There are new caller ID
log entries.
Handset and Telephone base
lights overview
Handset lights
On when the handset
speakerphone is in use.
On when the handset
is charging in the
telephone base or
handset charger.
Telephone base lights
On when the
telephone line is in
use.
On when you
are registering a
handset.
Flashes quickly
when there is an
incoming call.
Flashes when
another telephone
sharing the same
line is in use.
Flashes when you
are deregistering all
handsets.
Connect
You can choose to connect the telephone
base for desktop usage or wall mounting.
NOTE
S
• Use only the adapters provided.
• Make sure the electrical outlets are not
controlled by wall switches.
• The adapters are intended to be correctly
oriented in a vertical or floor mount
position. The prongs are not designed to
hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
TIP
• If you subscribe to digital subscriber line
(DSL) high-speed Internet service through
your telephone line, make sure you install
a DSL filter (not included) between the
telephone line cord and telephone wall
jack. Contact your DSL service provider
for more information.
Connect the telephone base
Connect the charger
Mount the telephone base
1. Connect the telephone line cord to
the telephone base. Route it through
the wall mount bracket, and then
connect it to the wall jack.
2. Align and place the wall mount
bracket on the standard wall plate.
B
A
BB
AA
BB
AA

67
3. Align and place the telephone base on
the wall mount bracket. Slide it down
until it clicks securely in place.
4. Connect the power adapter.
Install and charge the battery
Install the battery as shown below.
NOTE
S
• Use only the battery provided.
• Charge the battery provided with this
product only in accordance with the
instructions and limitations specified in this
manual.
• If the handset will not be used for a long
time, disconnect and remove the battery to
prevent possible leakage.
Charge the battery
Place the handset in the telephone base
or the charger to charge.
Once you have installed the battery,
the handset LCD display indicates the
battery status (see the table below).
NOTE
S
• For best performance, keep the handset in
the telephone base or charger when not
in use.
• The battery is fully charged after 12 hours
of continuous charging.
• If you place the handset in the telephone
base or the charger without plugging
in the battery, the screen displays
No battery.
Battery
indicators
Battery
status
Action
The screen
is blank, or
shows Put
in charger
and
flashes.
The battery
has no
charge or
very little
charge. The
handset
cannot be
used.
Charge
without
interruption
(at least 30
minutes).
The screen
shows Low
battery and
flashes.
The battery
has enough
charge to be
used for a
short time.
Charge
without
interruption
(at least 30
minutes).
The screen
shows
HANDSET X.
The battery is
charged.
To keep
the battery
charged,
place it in the
telephone
base or
charger when
not in use.
When it is fully charged, you can expect
the following performance:
Operation Operating time
While in handset
use (talking*)
Seven hours
While in
speakerphone
mode (talking*)
Three and a half
hours
While not in use
(standby**)
Five days
* Operating times vary depending on your actual
use and the age of the battery.
** Handset is not charging or in use.
THISSIDE UP / CE CÔTÉ VERS LE HAUT
BatteryPack / Bloc-piles :
BT183342/BT283342(2.4V 400mAh Ni-MH)
WARNING/ AVERTISSEMENT :
DONOT BURN OR PUNCTURE BATTERIES.
NEPAS INCINÉRER OU PERCER LES PILES.
Madein China / Fabriqué en chine CR1535
THIS SIDE UP
RS LE HAUT
h Ni-MH)
BATTERIES.
ES PILES.
CR1535

89
Before use
After you install your telephone or
power returns following a power outage,
the handset will prompt you to set the
date and time.
Set date and time
1. Use the dialing keys (0-9) to enter
the month (MM), date (DD) and year
(YY). Then press SELECT.
2. Use the dialing keys (0-9) to enter the
hour (HH) and minute (MM). Then
press or to choose AM or PM.
3. Press SELECT to save.
Check for dial tone
Press . If you hear a dial tone, the
installation is successful.
If you do not hear a dial tone:
• Make sure the installation procedures
described above are properly done.
• It may be a wiring problem. If you
have changed your telephone
service to digital service from a cable
company or a VoIP service provider,
the telephone line may need to be
rewired to allow all existing telephone
jacks to work. Contact your cable/
VoIP service provider for more
information.
Operating range
This cordless telephone operates with
the maximum power allowed by the
Federal Communications Commission
(FCC). Even so, this handset and
telephone base can communicate over
only a certain distance - which can
vary with the locations of the telephone
base and handset, the weather, and the
layout of your home or office.
When the handset is out of range, the
handset displays Out of range or no pwr
at base.
If there is a call while the handset is
out of range, it may not ring, or if it
does ring, the call may not connect well
when you press . Move closer to the
telephone base, and then press
to answer the call. If the handset
moves out of range during a telephone
conversation, there may be interference.
To improve reception, move closer to the
telephone base.
Configure your telephone
Using the handset menu
1. Press MENU when the phone is not
in use.
2. Press or until the screen displays
the desired feature menu.
3. Press SELECT to enter that menu.
• To return to the previous menu, press
CANCEL on the handset.
• To return to idle mode, press and hold
CANCEL on the handset.
Set language
The LCD language is preset to English.
You can select English, French or
Spanish to be used in all screen displays.
1. Press MENU when the handset is not
in use.
2. Press or to choose Settings,
and then press SELECT.
3. Press SELECT to choose LCD
language.
4. Press or to choose English,
Français or Español, and then press
SELECT. Then the handset returns
to the previous menu. You hear a
confirmation tone.
Set date and time
1. Press MENU when the handset is not
in use.
2. Press or to choose Set date/time,
and then press SELECT.
3. Use the dialing keys (0-9) to enter
the month (MM), date (DD) and year
(YY). Then press SELECT.
4. Use the dialing keys (0-9) to enter the
hour (HH) and minute (MM). Then
press or to choose AM or PM.
5. Press SELECT to save. Then the
handset returns to the previous
menu. You hear a confirmation tone.
Home area code
If you dial your local calls using only
seven digits (area code not required),
you can program your home area code
so that when you receive a call within
your local area, the telephone number
is automatically stored without the area
code in the caller ID log.
1. Press MENU when the phone is not
in use.
2. Press or to choose Settings, and
then press SELECT.
3. Press or to choose Home area
code, and then press SELECT.
4. Use the dialing keys to enter a
three-digit home area code.
5. Press SELECT to save your
selection. Then the handset returns
to the previous menu. You hear a
confirmation tone.
NOTE
• If, in the future, your telephone service
provider requires you to dial the area
code when making a local call, or, if you
move to a location that requires it, delete
the home area code you have already
programmed, following the steps above.
After you have deleted the home area
code, _ _ _ will appear on the display.

10 11
Dial mode
The dial mode is preset to touch-
tone dialing. If you have pulse (rotary)
service, you need to change the dial
mode to pulse dialing before using the
telephone to make a call.
1. Press MENU when the phone is not
in use.
2. Press or to choose Settings,
and then press SELECT.
3. Press or to choose Dial mode,
and then press SELECT.
4. Press or to choose Touch-tone
or Pulse.
5. Press SELECT to save your
selection. Then the handset returns
to the previous menu. You hear a
confirmation tone.
Temporary tone dialing
If you have pulse (rotary) service only,
you can switch from pulse to touch-tone
dialing temporarily during a call. This
is useful if you need to send touch-
tone signals to access your telephone
banking or long distance services.
1. During a call, press .
2. Use the dialing keys to enter the
number. The telephone sends
touch-tone signals. The telephone
automatically returns to pulse dialing
mode after you end the call.
Telephone Operations
Make a call
1. Press or on the handset.
2. When you hear a dial tone, dial the
number.
• The handset displays Unable to
call if the telephone line is in use.
NOTE
S
• The handset shows the elapsed time as
you talk (in hours, minutes and seconds).
• While entering numbers, press and hold
PAUSE to insert a dialing pause
(a p appears).
Predial a call
1. Enter the telephone number.
2. Press or to dial.
NOTE
S
• The handset displays Unable to call if
the telephone line is in use.
• The handset shows the elapsed time as
you talk (in hours, minutes and seconds).
• While entering numbers, press DELETE
or CANCEL to make corrections;
press and hold PAUSE to insert a dialing
pause (a p appears).
Answer a call
Press , , or any dialing key (0-9,
, or ) to answer.
End a call
Press OFF on the handset, or place the
handset in the telephone base or
handset charger.
Speakerphone
During a call, press to switch
between the speakerphone
and the handset earpiece. When the
speakerphone is active, the handset
displays Speaker.
Volume
During a call, press /VOLUME/ to
adjust the listening volume.
NOTE
S
• The handset and speakerphone volume
settings are independent.
• When the volume reaches the minimum
or maximum setting, you hear two beeps.
Mute
The mute function allows you to hear
the other party but the other party
cannot hear you.
• During a call, press MUTE. The
handset displays Muted until the
mute function is turned off.
• Press MUTE again to resume the
conversation. The handset briefly
displays Microphone on.
Join a call in progress
You can use up to two system handsets
at a time on an outside call.
• When a handset is already on a call,
press or on another handset to
join the call.
• Press OFF or place the handset
in the telephone base or handset
charger to exit the call. The call
continues until all handsets hang up.
NOTE
• If you have paired a DECT 6.0 cordless
headset and speakerphone to the
telephone base, you can also join a call
in progress using the paired device. Refer
to the user’s manuals of the respective
product for more information.
Handset control key panel:

12 13
Call waiting
When you subscribe to call waiting
service with your telephone service
provider, you hear an alert tone if there
is an incoming call while you are on
another call.
• Press FLASH to put the current call
on hold and take the new call.
• Press FLASH at any time to switch
back and forth between calls.
If you also subscribe to caller ID
service, it will let you see the name and
telephone number of the caller during
call waiting.
It may be necessary to change your
telephone service to use this feature.
Contact your telephone service provider
if:
• You have both caller ID and call
waiting, but as separate service (you
may need to combine these service);
• You have only caller ID service, or
only call waiting service; or
• You do not subscribe to caller ID or
call waiting services.
There are fees for caller ID services. In
addition, services may not be available
in all areas.
Chain dialing
Use this feature to initiate a dialing
sequence from numbers stored in the
phonebook, caller ID log or redial list
while you are on a call.
Chain dialing can be useful if you wish
to access other numbers (such as bank
account numbers or access codes)
from the phonebook, caller ID log or
redial list.
To access a number from the
phonebook while on a call:
1. Press MENU.
2. Press SELECT to select Phonebook.
3. Press or to scroll to the desired
entry.
4. Press SELECT to dial the displayed
number.
To access a number from the
caller ID log while on a call:
1. Press MENU.
2. Press or to choose Caller ID log,
and then press SELECT.
3. Press or to scroll to the desired
entry.
4. Press SELECT to dial the displayed
number.
To access a number from the
redial list while on a call:
1. Press REDIAL to enter the redial list.
2. Press , , or REDIAL repeatedly to
browse to the desired entry.
3. Press SELECT to dial the displayed
number.
Find handset
This feature helps you find all system
handsets.
To start paging:
• Press /FIND HANDSET on the
telephone base.
All idle handsets ring and display
** Paging **.
To end paging:
• Press /FIND HANDSET again on
the telephone base.
-OR-
• Press , OFF, or any dialing key
(0-9, , or ) on the handset.
-OR-
• Place the handset in the telephone
base or charger.
NOTE
S
• Press MUTE to turn off the ringer of a
handset temporarily. Paging tone continues
on the other handset.
• Do not press and hold /FIND HANDSET
for more than four seconds. It may lead
to handset deregistration. If the handset
displays To register HS... and ...see
manual, refer to the Frequently asked
questions section to register the handset
back to the telephone base.
Redial list
Each handset stores the last
10 telephone numbers dialed. Entries
are shown in reverse chronological
order. When there are already
10 entries, the oldest entry is deleted to
make room for the new entry.
Review a redial list entry
1. Press REDIAL to enter the redial list.
2. Press , , or REDIAL repeatedly
to browse until the desired entry
displays.
NOTE
• You hear a double beep when you reach
the beginning or end of the redial list.
Dial a redial list entry
1. Press REDIAL to enter the redial list.
2. Press , , or REDIAL repeatedly
to browse until the desired entry
displays.
3. Press or to dial.
-OR-
1. Press or to take the line.
2. Press REDIAL to enter the redial list.
3. Press , , or REDIAL repeatedly
to browse until the desired entry
displays.
4. Press SELECT to dial the displayed
number.
Delete a redial list entry
1. Press REDIAL to enter the redial list.
2. Press , , or REDIAL repeatedly
to browse until the desired entry
displays.
3. When the handset displays the number
you want to delete, press DELETE.
You hear a confirmation tone.

14 15
Multiple handset use
Intercom
Use the intercom feature for
conversations between two handsets.
Your telephone base supports up to
five handsets. You can buy additional
expansion handsets (CS6909) for this
telephone base.
1. Press INT on your handset when not
in use.
• If you have only one handset, your
handset displays INT needs 2 HS.
• If you have two handsets, your
handset displays Calling HS X.
• If you have three or more
handsets, your handset displays
Intercom to. Use the dialing keys
to enter a destination handset. Your
handset displays Calling HS X.
The destination handset rings and its
screen displays HS X is calling.
2. To answer the intercom call, press ,
, INT or any dialing key (0-9,
or ) on the destination
handset. Both handsets now display
Intercom.
3. To end the intercom call, press OFF
or place the handset back in the
telephone base or charger.
NOTE
S
• To cancel the intercom call before it is
answered, press OFF or INT.
• Press OFF or MUTE on the destination
handset to temporarily silence the intercom
ringer.
• If the destination handset does not answer
the intercom call within 100 seconds, is on
a call or out of range, the originating
handset displays Unable to call and
returns to idle mode.
• If there is an incoming call while the
originating handset displays Calling HS X,
the intercom request will be stopped and
the screen displays Incoming call.
• You can use four handsets on two pairs
of intercom calls. For example, when four
handsets are used on two pairs of intercom
calls, use the fifth handset for an outside call.
Answer an incoming call during
an intercom call
When you receive an outside call during
an intercom call, there is an alert tone.
• To answer the outside call, press .
The intercom call ends automatically.
• To end the intercom call without
answering the outside call, press
OFF. The telephone continues to
ring.
Call transfer using intercom
Use the intercom feature to transfer an
outside call to another system handset.
1. During a call, press INT.
• If you have two handsets, the
outside call is put on hold and your
handset displays Calling HS X.
• If you have three or more
handsets, your handset displays
Intercom to. Use the dialing keys
to enter a handset number. The
outside call is put on hold and your
handset displays Calling HS X.
The destination handset rings and its
screen displays HS X is calling.
2. To answer the intercom call on the
destination handset, press , , INT or
any dialing key (0-9, , or ).
The outside call is still on hold and both
handsets now display Intercom. You
can now have a private conversation
with the destination handset.
NOTE
S
• To cancel the intercom call before it is
answered, press OFF, or INT on your
handset.
• If the destination handset does not
answer within 100 seconds, is in use, on
a call or is out of range, the originating
handset displays Unable to call and then
reconnects to the outside call.
3. From this intercom call, you have the
following options:
• You can let the destination handset
join you on the outside call in
a three-way conversation.
Press and hold INT on the
originating handset.
• You can transfer the call. Press
OFF, or place your handset back
in the telephone base or charger.
Your handset displays Line in use.
The destination handset is then
connected to the outside call.
• You can press INT to switch
between the outside call (Outside
call displays) and the intercom call
(Intercom displays).
• The destination handset can end
the intercom call by pressing OFF,
or by placing the handset back
in the telephone base or charger.
The outside call continues with the
original system handset.
Phonebook
The phonebook can store up to
50 entries, which are shared by all
handsets. Each entry may consist of a
telephone number up to 30 digits, and a
name up to 15 characters.
Any additions, deletions or edits made
on one handset will be reflected on
other handsets.
If the telephone number in the
phonebook exceeds 15 digits, a dash
appears after the 14th digit and then the
remaining digits are shown beginning
with a dash alternately.
Add a phonebook entry
1. Enter the number when the phone is
not in use. Press SELECT, then go to
Step 4.
-OR-
Press Menu when the handset is not
in use.
2. Press or to choose Phonebook,
and then press SELECT.
3. Press SELECT to choose Add new
entry.
4. When Enter number displays, use
the dialing keys to enter a number
(up to 30 digits).
-OR-
Copy a number from the redial list
by pressing REDIAL. Then press ,
, or REDIAL repeatedly to find the
desired number. Press SELECT to
copy the number.
5. Press SELECT to move on to the
name.
6. When Enter name displays, use the
dialing keys to enter a name (up to 15
characters). Additional key presses
show other characters on that key.
The first character of every word is
capitalized.

16 17
7. Press SELECT to save. You hear
a confirmation tone and then the
handset returns to the previous
menu.
While entering names and numbers,
you can:
• Press or to move the cursor to
the left or right.
• Press DELETE to erase a digit.
• Press and hold DELETE to erase all
digits.
• Press and hold PAUSE to enter a
dialing pause (a p appears).
• Press 0 to add a space.
Review the phonebook entries
Entries are sorted alphabetically.
1. Press when the phone is not in
use. The handset displays the first
entry in the phonebook.
2. Press or to browse through the
phonebook, or use the dialing keys to
start a name search.
-OR-
1. Press MENU when the phone is not
in use.
2. Press or to choose Phonebook,
and then press SELECT.
3. Press or to choose Review, and
then press SELECT.
4. The handset displays the first
phonebook entry. Press or to
browse through the phonebook.
NOTE
S
• If the telephone number in the phonebook
exceeds 15 digits, - appears in front of
the telephone number and shows the
remaining numbers alternately.
• You hear a double beep when you reach
the beginning or end of the phonebook.
Alphabetical search
1. Follow the steps in Review the
phonebook entries to enter the
phonebook.
2. Use the dialing keys to enter the
letter associated with the name.
For example, if you have entries for
Jenny, Jessie, Kristen and Laura in
your phonebook, press 5 (JKL) once
to see Jenny (when Jenny displays,
press to see Jessie), twice to see
Kristen, or three times to see Laura.
If there is no name entry matching
your search, the next closest match
in alphabetical order appears. If
necessary, press or to browse.
Edit a phonebook entry
1. Search for the desired entry in
the phonebook (see Review the
phonebook entries or
Alphabetical search).
2. When the desired entry displays,
press SELECT.
3. Use the dialing keys to edit the
number, and then press SELECT.
4. Use the dialing keys to edit the name,
and then press SELECT to save. You
hear a confirmation tone.
Delete a phonebook entry
1. Search for the desired entry in
the phonebook (see Review the
phonebook entries or
Alphabetical search).
2. When the desired entry appears,
press DELETE. The screen displays
Delete entry?.
3. Press SELECT to confirm. The
screen displays Deleting .... Then
you hear a confirmation tone.
Dial a phonebook entry
1. Search for the desired entry in
the phonebook (see Review the
phonebook entries or Alphabetical
search).
2. Press or to dial.
Caller ID
If you subscribe to caller ID service,
information about each caller appears
after the first or second ring. If
you answer a call before the caller
information appears on the screen, it
will not be saved in the caller ID log.
The caller ID log stores up to 30 entries.
Each entry has up to 24 digits for the phone
number and 15 characters for the name.
If the telephone number has more that
15 digits, only the last 15 digits appear.
If the name has more than 15 characters,
only the first 15 characters are shown
and saved in the caller ID log.
Entries appear in reverse chronological
order. When the caller ID log is full, the
oldest entry is deleted to make room for
new incoming call information.
Caller ID log entries are shared by all
system handsets (for multiple handset
models only). Any deletions made on
one handset are reflected on all other
handsets.
NOTE
• This product can provide information
only if both you and the caller are in
areas offering caller ID service and if
both telephone service providers use
compatible equipment. The time and
date are sent by your telephone service
provider along with the call information.
Review the caller ID log
Review the caller ID log to find out who
called, to return the call, or to copy the
caller’s name and number into your
phonebook.
1. Press CID when the phone is not in
use. The handset displays the first
entry in the caller ID log.
2. Press or to browse.

18 19
Press #1-800-595-9511
Press #595-9511
Press #1-595-9511
Press #800-595-9511
-OR-
Press 11-800-595-9511
Press 1800-595-9511
Mike Smith
800-595-9511
ECO
10:15 P M 12/25
-OR-
1. Press MENU when the phone is not
in use.
2. Press or to scroll to Caller ID
log, and then press SELECT twice
to choose Review. The handset
displays the first entry in the caller ID
log.
3. Press or to browse.
NOTE
• You hear a double beep when you reach
the beginning or end of the caller ID log.
Memory match
If the incoming telephone number
matches the last seven digits of a
telephone number in your directory,
the name that appears on the screen
matches the corresponding name in
your phonebook.
For example, if Linda Jones Smith calls,
his name appears as Linda if this is
how you entered it into your phonebook.
NOTE
• The number shown in the caller ID log
is in the format sent by the telephone
service provider. It usually delivers
10-digit phone numbers (area code plus
telephone number). If the last seven digits
of the incoming telephone number do not
match a number in your phonebook, the
name appears as it is delivered by the
telephone service provider.
Missed call indicator
When there are calls that have not
been reviewed in the caller ID log, the
handsets display XX missed calls.
Each time you review a caller ID log
entry marked NEW, the number of
missed calls decreases by one.
When you have reviewed all the
missed calls, the missed call indicator
no longer displays.
If you do not want to review the missed
calls one by one, press and hold
CANCEL on the handset when not in
use to clear the missed call indicator. All
the entries are then considered old. You
hear a confirmation tone.
View dialing options
Although the caller ID log entries
received have 10 digits (the area code
plus the seven-digit number), in some
areas, you may dial only the seven
digits, or a 1 plus the seven digits, or
a 1 plus the area code plus the seven
digits. You can change the number of
digits that you dial from or store to the
phonebook.
While reviewing the caller ID log, press
(pound key) repeatedly to display
different dialing options for local and
long distance numbers before dialing or
saving the telephone number in the
phonebook.
Press 1 repeatedly if you need to add
or remove 1 in front of the telephone
number before dialing or saving it in
the phonebook.
NOTE
• If you have programmed the home area
code, only the last seven digits of the
incoming phone numbers from that area
code will be displayed while reviewing the
caller ID log. Press repeatedly to
display all possible dialing options.
Dial a caller ID log entry
1. Search for the desired caller ID log
entry (see Review the Caller ID log).
2. When the desired entry displays,
press or to dial.
Save a caller ID log entry to the
phonebook
1. Search for the desired caller ID log
entry (see Review the Caller ID log).
2. When the desired entry displays,
press SELECT.
3. Press SELECT to choose
To Phonebook. Then the handset
displays Enter number.
4. Use the dialing keys to edit the
number, if necessary. Press SELECT
to move to the name. The handset
displays Enter name.
5. Use the dialing keys to add or edit the
name.
6. Press SELECT when done.
While entering names and numbers,
you can:
• Press or to move the cursor to
the left or right.
• Press DELETE to erase a digit.
• Press and hold DELETE to erase all
digits.
• Press and hold PAUSE to enter a
dialing pause (a p appears).
• Press 0 to add a space.
NOTE
• If you save an entry which already exists
in the phonebook, the handset displays
Number repeated and then returns to
previous screen.
Delete the caller ID log entries
1. Search for the desired caller ID log
entry (see Review the Caller ID log).
2. Press DELETE to delete the
displayed entry. The screen displays
Deleting.... Then you hear a
confirmation tone.
To delete all entries:
1. Press MENU when the phone is not
in use.
2. Press or to scroll to Caller ID
log, and then press SELECT.
3. Press or to scroll to Delete all,
and then press SELECT.
4. When the screen shows Delete all?.
Press SELECT to confirm. The
screen displays Deleting... and then
you hear a confirmation tone. The
screen returns to the previous menu.

20 21
Call block
If you have subscribed to caller ID
service, you can set the telephone
to block unknown calls and certain
undesired calls. The call block list can
store up to 20 entries.
When a call is blocked, the caller will
hear a simulated busy tone for one ring
cycle. The call recipient may pick up the
call during the first ring when there is no
caller ID information. Otherwise, the call
is disconnected.
Block unknown calls
All incoming calls with unknown
numbers will be blocked.
1. Press MENU when the handset is not
in use.
2. Press or to choose Call block,
then press SELECT.
3. Press or to choose Calls w/o
num, then press SELECT.
4. Press or to choose Unblock or
Block, then press SELECT. You hear
a confirmation tone.
Add a call block entry
1. Press MENU when the phone is not
in use.
2. Press or to choose Call block,
and then press SELECT.
3. Press SELECT to choose
Block list.
4. Press or to choose Add new
entry, and then press SELECT.
5. When Enter number displays, use
the dialing keys to enter a number (up
to 30 digits).
-OR-
Copy a number from the redial list
by pressing REDIAL. Then press ,
, or REDIAL repeatedly to find the
desired number. Press SELECT to
copy the number.
6. Press SELECT to move on to the
name.
7. When Enter name displays, use the
dialing keys to enter a name (up to
15 characters). Additional key
presses show other characters on
that key. The first character of every
word is capitalized.
8. Press SELECT to save. You hear
a confirmation tone and then the
handset returns to the previous
menu.
While entering names and numbers,
you can:
• Press or to move the cursor to
the left or right.
• Press DELETE to erase a digit.
• Press and hold DELETE to erase all
digits.
• Press and hold PAUSE to enter a
dialing pause (a p appears).
• Press 0 to add a space.
Review call block list
1. Press MENU when the phone is not
in use.
2. Press or to choose Call block,
and then press SELECT.
3. Press or to choose Block list,
and then press SELECT.
4. Press or to choose Review, and
then press SELECT.
5. Press or to browse through the
directory.
NOTE
• The handset displays List empty if there
are no block entries.
Edit a call block list entry
1. Search for the desired call block entry
(see Review call block list).
2. When the desired entry displays,
press SELECT. The handset displays
Enter number.
3. Use the dialing keys to edit the
number.
4. Press SELECT. The handset displays
Enter name.
5. Use the dialing keys to edit the name.
6. Press SELECT to save.
Save a caller ID log entry to call
block list
1. Search for the desired caller ID log
entry (see Review the Caller ID log).
2. When the desired entry displays,
press SELECT.
3. Press or to scroll to To Call
block, then press SELECT.
4. The handset displays Enter Number.
Use the dialing keys to edit the
number, when necessary. Press
SELECT to move to the name. The
handset displays Enter name.
5. Use the dialing keys to add or edit the
name.
6. Press SELECT when done. You hear
a confirmation tone.
Delete a call block list entry
1. Search for the desired call block entry
(see Review the call block list).
2. Press DELETE. You hear a
confirmation tone and the handset
displays the next entry.
NOTE
• If the call block list is empty after an entry
is deleted, the handset displays List
empty. You hear a confirmation tone.
Mute rings of blocked calls
An incoming call will ring once and then
the system will check if the call should
be blocked. You can mute the first ring
of blocked calls.
1. Press MENU when the handset is not
in use.
2. Press 7464# on the handset.
3. Press or to choose First ring:
On or First ring:Off and then
press SELECT to save. You hear a
confirmation tone.

22 23
Sound settings
Key tone
You can turn the key tone on or off for
each handset. If you turn the key tone
off, there are no beeps when you press
the handset keys.
1. Press MENU when the handset is not
in use.
2. Press or to choose Settings,
and then press SELECT.
3. Press or to choose Key tone,
and then press SELECT.
4. Press or to choose On or Off.
5. Press SELECT to save your
selection. Then the handset returns
to the previous menu. You hear a
confirmation tone.
Ringer tone
You can choose from different ringer
tones for each handset.
1. Press MENU when the handset is not
in use.
2. Press or to choose Ringers, and
then press SELECT.
3. Press or to choose Ringer tone,
and then press SELECT.
4. Press or to sample each ringer
tone.
5. Press SELECT to save your
selection. Then the handset returns
to the previous menu. You hear a
confirmation tone.
NOTE
• If you turn off the ringer volume, you will
not hear ringer tone samples.
Ringer volume
You can set the ringer volume or turn
the ringer off on each handset. When
the ringer is off, appears on the
screen.
1. Press MENU when the handset is not
in use.
2. Press or to choose Ringers, and
then press SELECT.
3. Press or to select Ringer
volume, and then press SELECT.
4. Press or to sample each volume
level.
5. Press SELECT to save your
selection. Then the handset returns
to the previous menu. You hear a
confirmation tone.
NOTE
• If the ringer volume is set to off, that
handset is silenced for all incoming calls
except paging tone.
Temporary ringer silencing
When the telephone is ringing, you can
temporarily silence the ringer of the
handset and telephone base without
disconnecting the call. The next call
rings normally at the preset volume.
• Press OFF or MUTE on the handset
and it displays Ringer muted and .
NOTE
S
• Each handset and the base ring when
there is an incoming call unless the ringer
volume of that device is turned off.
Quiet mode
You can turn on the quiet mode for a
period of time (1-12 hours). During this
period, all tones (except paging tone)
are muted.
To set the duration and turn on the
quiet mode:
1. Press and hold when the
handset is not in use.
2. The handset displays Quiet: _ _
hours. Use the dialing keys (0-9) to
enter the desired duration (1-12).
3. Press SELECT to save. You hear
a confirmation tone. The handset
displays Quiet mode on and .
To turn off the quiet mode:
• Press and hold when the
handset is not in use. The handset
displays Quiet mode off briefly and
then returns to idle.
NOTE
• When you change the settings of the
ringer tone or ringer volume, you can still
hear the samples even if the quiet mode
is on.
Retrieve voicemail from
telephone service
Voicemail is a feature available from
most telephone service providers. It
may be included with your telephone
service, or may be optional. Fees may
apply.
Retrieve voicemail
When you received a voicemail, the
handset displays New voicemail
and .
To retrieve, you typically dial an access
number provided by your telephone
service provider, and then enter a
security code. Contact your telephone
service provider for instructions on how
to configure the voicemail settings and
listen to messages.
NOTE
• After you have listened to all new
voicemail messages, the indicators on the
handset turn off automatically.
Set your voicemail number
You can save your access number on
each handset for easy access to your
voicemail. After you saved the voicemail
number, you can press and hold to
retrieve voicemail.
1. Press MENU when the handset is not
in use.
2. Press or to choose Settings,
and then press SELECT.
3. Press or to choose Voicemail #,
and then press SELECT.
4. Use the dialing keys to enter the
voicemail number (up to 30 digits).
5. Press SELECT to save. You hear a
confirmation tone.

24 25
Turn o f f t h e n ew voi c e m ail
indicators
If you have retrieved your voicemail
while away from home, and the
handset still displays the new voicemail
indicators, use this feature to turn off the
indicators.
NOTE
• This feature turns off the indicators only, it
does not delete your voicemail messages.
1. Press MENU when the handset is not
in use.
2. Press or to choose Settings,
and then press SELECT.
3. Press or to choose Clr
voicemail, and then press SELECT.
You hear a confirmation tone.
Expand your telephone
system
You can add new handsets (CS5109) or
cordless headsets (IS6100 or IS6200) to
your telephone system. All accessories
are sold separately. Your telephone base
supports a maximum of five devices.
For more details, refer to the user’s
manual that comes with your new
device.
Screen messages
Calling HS X
(for models with two
or more
handsets only)
You are calling
another handset (for
intercom calls).
Ended You have just ended
a call.
HS X is
calling
(for models with two
or more handsets
only)
Another handset is
calling (for intercom
calls).
Incoming
call
There is an incoming
call.
INT needs 2
HS
Two handsets are
required for an
intercom call.
Intercom The handset is on an
intercom call.
Intercom to
(for models with
three or more
handsets only)
You have started the
intercom process or
started transferring a
call, and need to enter
the desired handset
number.
Line in use A system handset or
another telephone on
the same line is
in use.
List empty There are no
phonebook entries.
Low battery The battery needs to
be recharged.
Microphone
on
MUTE is turned off
and the person on the
other end can hear
you.
Muted You have turned
off the handset
microphone. The
other party cannot
hear you but you can
hear the other party.
New
voicemail
There are new
voicemail message(s)
from your telephone
service provider.
No battery You place the handset
in the telephone base
or charger without
installing a battery
in it.
No line There is no telephone
line connected.
Not
available
Another handset
is already in the
phonebook or caller
ID log.
Number
repeated
The telephone
number you have
entered is already
stored in the
phonebook.
Out of range
or no pwr at
base
The telephone base
has lost power, or
the handset is out of
range.
Phone The handset is on a
call.
Put in
charger
The battery is very
low. Put the handset
in the telephone
base or charger for
recharging.
Quiet mode
off
The quiet mode is
turned off.
Quiet mode
on
The quiet mode is
turned on.
Rec mem full The phonebook is full.
You cannot save any
new entry unless you
delete some current
entries.
Reg. failed The handset
registration is not
successful.

26 27
Registering... The handset
registration is in
progress.
Ringer muted The handset ringer
is muted temporarily
during an incoming
call.
Speaker The handset
speakerphone is in
use.
To register
HS...
...see manual
Screen display on
a non-registered
handset.
Unable to
call
The handset is out of
range while on a call.
Failed phone call (the
telephone line is in
use).
Failed intercom call
(there are already two
handsets being used).
XX missed
calls
There are new calls in
the caller ID log.
** Paging ** All system handsets
are being paged.
Frequently asked
questions
Below are the questions most frequently
asked about the cordless telephone.
If you cannot find the answer to your
question, visit our website at
www.vtechphones.com or call
1 [phone] for customer service.
In Canada, visit
phones.vtechcanada.com or call
1 [phone].
My telephone
does not work
at all.
Make sure the telephone
base is installed properly,
and battery is installed
and charged correctly.
For optimum daily
performance, return the
handset to the telephone
base after use.
The display
shows No line.
I cannot hear
the dial tone.
Disconnect the
telephone line cord from
your telephone and
connect it to another
telephone. If there is
no dial tone on that
other telephone either,
then the telephone line
cord may be defective.
Try installing a new
telephone line cord.
If changing telephone
line cord does not
help, the wall jack (or
the wiring to this wall
jack) may be defective.
Contact your telephone
service provider.
You may be using a new
cable or VoIP service,
the existing telephone
jacks in your home may
no longer work. Contact
your service provider for
solutions.
I cannot dial
out.
Make sure there is a dial
tone before dialing. It is
normal if the handset
takes a second or two
to synchronize with the
telephone base before
producing a dial tone.
Wait an extra second
before dialing.
Eliminate any
background noise.
Mute the handset
before dialing, or dial
from another room in
your home with less
background noise.
The display
shows To
register HS...
and ...see
manual
alternately. The
handset does
not work at all.
The handset is
deregistered from the
telephone base.
1. Unplug the telephone
base power adapter
from the power outlet,
and then plug it back
in.
2. Place the handset in
the telephone base to
register it back.
The handset shows
Registered and you
hear a beep when the
registration process
completes. This process
takes about 90 seconds
to complete.
The display
shows Low
battery.
Place the handset in
the telephone base or
charger for charging.
The battery
does not
charge in the
handset or the
handset battery
does not
accept charge.
Make sure the handset is
placed in the telephone
base or charger correctly.
If the battery is
completely depleted,
charge the battery for at
least 30 minutes before
use.
You may need to
purchase a new battery.
The telephone
does not ring
when there is
an incoming
call.
Make sure the ringer
volume is not set to off.
The handset may be too
far from the telephone
base. Move it closer to
the telephone base.
My handset
beeps and is
not performing
normally.
Move the handset closer
to the telephone base. It
may be out of range.
I hear other
calls when
using the
telephone.
Disconnect the telephone
base from the telephone
wall jack. Plug in a different
telephone. If you still hear
other calls, the problem is
probably in the wiring or
telephone service. Contact
your telephone service
provider.
I hear noise on
the cordless
handset and
the keys do not
work.
Make sure the telephone
line cord is plugged in
securely.

28 29
There is
interference
during a
telephone
conversation.
My calls fade
out when
I am using
the cordless
handset.
The handset may be out
of range. Move it closer
to the telephone base.
If you subscribe to
high-speed Internet
service (DSL - digital
subscriber line) through
your telephone line, you
must install a DSL filter
between the telephone
line cord and the
telephone wall jack. The
filter prevents noise and
caller ID problems caused
by DSL interference.
Contact your DSL
service provider for more
information about DSL
filters.
Appliances or other
cordless telephones
plugged into the
same circuit as the
telephone base can
cause interference. Try
moving the appliance
or telephone base to
another outlet.
The location of your
telephone base can
impact the performance
of your cordless phone.
For better reception,
install the telephone base
in a centralized location
within your home or
office, away from walls
or other obstructions.
In many environments,
elevating the telephone
base improves overall
performance.
The telephone
does not
receive caller
ID or the
telephone does
not show caller
ID during call
waiting.
Caller ID is a subscription
service. You must
subscribe to this service
from your telephone
service provider for this
feature to work on your
telephone.
Both your and the
caller’s telephone service
providers must use
equipment compatible
with the caller ID service.
The caller may not be
calling from an area
which supports caller ID.
The caller ID information
displays after the first or
second ring.
The display
shows Out of
range or no
pwr at base.
The handset may be out
of range. Move it closer
to the telephone base.
Make sure the power
cord is securely plugged
into the telephone base.
Use a working electrical
outlet not controlled by a
wall switch.
I subscribe to a
nontraditional
telephone
service that
uses my
computer
to establish
connections,
and my
telephone
doesn’t work.
Make sure your
computer is powered
on, and your Internet is
working properly.
Make sure to plug your
USB telephone adapter
into a dedicated USB
port on your computer.
Do not plug into a
multiple port USB hub
(USB splitter) that is not
powered.
In a few rare instances,
the USB port on your
computer may not have
enough power. In these
instances, try using a
USB hub with its own
external power supply.
If you are using a
firewall, it may prevent
access to your
nontraditional telephone
service. Contact your
service provider for more
information.
I accidentally
set my LCD
language to
Spanish or
French, and I
don’t know how
to change it
back to English.
While the handset is
not in use or is on a
call, press MENU and
then enter 364# to
change the handset
LCD language back to
English.
ECO mode
This power conserving technology
reduces power consumption for optimal
battery performance. The ECO mode
activates automatically whenever
the handset is synchronized with the
telephone base.
The handset shows ECO when the
ECO mode activates.

30 31
General product care
Taking care of your telephone
Your cordless telephone contains
sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment
Place the handset down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if
it gets wet. Do not use the handset
outdoors in the rain, or handle it with wet
hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause
power surges harmful to electronic
equipment. For your own safety, take
caution when using electrical appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for
many years. Clean it only with a dry non-
abrasive cloth. Do not use dampened
cloth or cleaning solvents of any kind.
The RBRC seal
The RBRC seal on the nickel-metal
hydride battery indicates that VTech
Communications, Inc. is voluntarily
participating in an industry program to
collect and recycle these batteries at the
end of their useful lives, when taken out
of service within the United States and
Canada.
The program provides a convenient
alternative to placing used nickel-metal
hydride batteries into the trash or
municipal waste, which may be illegal in
your area.
VTech’s participation makes it easy for
you to drop off the spent battery at local
retailers participating in the program
or at authorized VTech product service
centers. Please call
1 (800) 8 BATTERY
®
for information on
Ni-MH battery recycling and disposal
bans/restrictions in your area. VTech’s
involvement in this program is part of its
commitment to protecting our environment
and conserving natural resources.
The RBRC seal and
1 (800) 8 BATTERY® are registered
trademarks of Call2recycle, Inc.
FCC, ACTA and IC
regulations
FCC Part 15
NOTE: This equipment has been
tested and found to comply with the
requirements for a Class B digital
device under Part 15 of the Federal
Communications Commission (FCC)
rules. These requirements are intended
to provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used
in accordance with the instructions,
may cause harmful interference to
radio communications. However, there
is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television
reception, which can be determined
by turning the equipment off and on,
the user is encouraged to try to correct
the interference by one or more of the
following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
WARNING: Changes or modifications to
this equipment not expressly approved
by the party responsible for compliance
could void the user’s authority to
operate the equipment.
This device complies with Part 15 of the
FCC rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference,
and (2) this device must accept any
interference received, including
interference that may cause undesired
operation. Privacy of communications
may not be ensured when using this
telephone.
To ensure safety of users, the FCC/
ISEDC has established criteria for the
amount of radio frequency energy that
can be safely absorbed by a user or
bystander according to the intended
usage of the product. This product
has been tested and found to comply
with the FCC/ISEDC criteria. The
handset may be safely held against the
ear of the user. The telephone base
shall be installed and used such that
parts of the user’s body other than the
hands are maintained at a distance of
approximately 20 cm
(8 inches) or more.
This Class B digital apparatus complies
with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
FCC Part 68 and ACTA
This equipment complies with
Part 68 of the FCC rules and with
technical requirements adopted
by the Administrative Council for
Terminal Attachments (ACTA). The
label on the back or bottom of this
equipment contains, among other
things, a product identifier in the format
US:AAAEQ##TXXXX. This identifier
must be provided to your telephone
service provider upon request.
The plug and jack used to connect this
equipment to premises wiring and the
telephone network must comply with
applicable Part 68 rules and technical
requirements adopted by ACTA. A
compliant telephone cord and modular
plug is provided with this product. It is