BT DIVERSE 4010 CLASSIC User manual

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
Diverse 4010 Classic
Digital Cordless Telephone
User
Guide
*YOU MUST
SUBSCRIBE TO A
CALLER DISPLAY AND
CALL WAITING SERVICE
BEFORE YOUR DIVERSE 4010
CLASSIC WILL DISPLAY THIS
INFORMATION A QUARTERLY
FEE IS PAYABLE
This e uipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
The Art of Communication

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
lease open this page for an ‘At a glance’
guide to your Diverse 4010 Classic.

1
4
9
WXYZ
7
PQRS
8TUV
GHI
3DEF
5JKL
2ABC
6MNO
0
R䊳
At a glance
Option buttons
Lets you select from
the menu options shown
on the display.
Green phone
For making and
answering calls.
One button
Apart from being the
number one button,
hold down to access
your Voice Mail service
or answering machine.
In use light
Lights up to indicate an
incoming call, an alarm
call or when the handset
is in use.
Star/Bell
Switches the handset
ringer on and off.
Hash/Keyguard
Switches the keypad
guard on and off.
R
For use with
switchboards and certain
Network Services.
Keypad
Microphone
Display
Displays the status of
your handset.
Extra Directory
Used to store
10 additional names
and numbers.
Red phone
To end a call, return to
idle and turn the power
off and on.
Directory
Used to store and
dial numbers in the
directory.
1
Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
2
Base
Contact points
Display option buttons
The OPTION buttons allow
you to select options within
each menu that are shown
on the display.
INT MENU-> ->
Idle Screen
Press the left side of the
button for INT or the right
side of the button for MENU.
Press the left side of the
button for and right side of
the button for when going
through the menu options.
andset display
Base underside
Page button
Power socket
Telephone line cord socket

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
3
In this guide
At a glance 1
Menu structure 4
Quick guide 6
Quick guide to handset
display icons 7
Introduction 8
Unpacking your Diverse 4010 Classic 8
For your records 8
afety information 9
etting up 10
Registering and charging
the handset 11
Using the telephone 15
Making and ending calls 15
Call timer 1
Name and number directory 1
Extra directory 18
Redial 19
Secrecy 20
Paging and Internal calls 20
Alarm clock 22
Caller Display and
other elect ervices 24
Caller Display 24
Calls list 24
Call Waiting 27
Call Divert 28
Withhold number 28
Ring Back 29
Voice Mail 29
Handset settings 31
Keyguard 33
Base station settings 34
Base Station PIN (Personal
Identification Number) 34
Using additional handsets
and bases 36
Registering additional handsets 3
Help 39
General information 41
Guarantee 41
Technical information 42
Switchboard compatibility 42
Setting pauses 44
Index 45
ints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
4
Menu tructure
1. Sel Services 1-1 Withhold No.
1-2 Call Waiting
1-3 Ringback Off
1-4 Call Divert
2. Alarm Clock Enter alarm call time
3 Audio Set 3-1 /Set Vol set
3-2 Ringer set
3-3 Melody set
4 Base Set 5-1 Audio Set up 5-1-2 Ringer Vol set
5-1-3 Melody set
5-2 Date/Time 5-2-1 Date Set
5-2-2 Clock Set
5-2-3 Clock Mode 5-2-3-1 24
5-2-3-2 12
5-3 System PIN enter
5-4 Base Reset default
5-5 Add Features 5-5-1 Dial Mode 5-5-1-1 Tone
5-5-1-2 Pulse
5-5-1-3 DTMF-EART
5-5-2 tbr 100 MS
120 MS
180 MS
250 MS
300 MS
600 MS
5-5-3 Repeater on/off
5-5-4 Barge In on/off
5 Voice Mail 6-1 Set key 1 6-1-1 Mailbox Input No.
6 Register hs PIN enter
Please note
If your handset is registered to a Diverse 4000 answering machine base, you will
have additional menu’s in No.6 Voice Mail. Please refer to your Diverse 4016 guide
to see what further menus are now available.

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
5
IMPORTANT
If you make a mistake, you can return to the previous menu by pressing the RED
P ONE button. If you keep pressing the RED P ONE button you will return to the
idle screen.
Menu structure for message handling
1 Ans M 01 / 02 (If handset is registered to an answering machine base)
Press to open list
2 Mailbox Takes you into your network messaging service
Press to open list e.g Call Minder (requires subscription)
3 Calls 02 / 06 3-1 Delete delete entry
Press to open list 3-2 Copy To Dir copy no. to directory
3-3 Time display date/time
3-4 Status indicate new/old
3-4-1 Missed
3-4-2 All
3-5 List Mode
3-6 Delete List
䊳
Menu structure for directory, redial list, extra directory
Opens directory
Opens redial list 1. Edit entry
Opens extra directory 2. New entry
3. Show entry
4. Del entry

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
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Hold down
Hold down
Hold down
Select one of last 5 numbers
Add number
Call all or
Handset no. (e.g. 2)
Enter the date
Enter time
Enter the alarm time
OK
ALARM CLOCK
MENU
OKOK
ALARM CLOCK
MENU
OKOKCLOCK SETOK
DATE/TIMEOKBASE SETMENU
OKDATE SET
OKDATE/TIMEOKBASE SETMENU
INT
INT
OKH/SET VOLOKAUDIO SETMENU
SAVEOKOKCOPY TO DIRMENU
Quick guide
Commonly used handset functions and settings
Switch handset on/off
Switch keyguard on/off
Switch handset ringer on/off
Make an external call
To end a call
Redial a number
To store a number in
the directory
Dial from the directory
Dial from the Calls list
andset volume
Make internal call
Transfer call to handset
Set date
Set time
Set the alarm
Cancel the alarm

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
7
Quick guide to handset
display icons
Redial, lists up to the last 5 dialled number.
Indicates messages in the Calls list.
Flashes to indicate new messages.
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function displayed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from left to right).
Do not disturb/No tones.
Handset locked.
Displayed when the Alarm clock is set.
Shows the number of the handset and is displayed in top left hand corner.
eg.

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
8
Introduction
Unpacking your
Diverse 4010 Classic
If anything is missing, please contact
your place of purchase immediately.
One Diverse 4010
Classic base station
One Diverse 4000
Classic handset
One power supply
for the base station
One telephone
line cord
Two AA rechargeable
batteries
One belt clip
Battery
compartment cover
For guarantee purposes proof of
purchase is required so please keep
your receipt.
Enter your base station PIN code here:
For more information on your base PIN
codes see page 34.
For your records
Date of purchase:
Place of purchase:
INTRODUCTION
1
4
9
WXYZ
7
PQRS
8
TUV
GHI
3
DEF
5
JKL
2
ABC
6
MNO
0
R
䊳

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
9
afety information
General
Only use the power supply included
with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. Power supply
number is M-GA35-095130F.
For the handset use only approved
nickel-cadmium (NiCad) rechargeable
batteries. Never use other batteries or
conventional alkaline batteries. They
could lead to a short circuit or destroy
the battery casing. Recommended
batteries should have a power rating
of at least 600mAh 1.2V. Batteries are
available from the Diverse elpline
08457 908070.
If the Keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (999/112).
Do not open the base station or handset
(other than to change batteries). This
could expose you to high voltages or
other risks.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
This product should not be used near
emergency/intensive care medical
equipment and should not be used by
people with pacemakers.
Never dispose of batteries in a fire. There
is a serious risk of explosion and/or the
release of highly toxic chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth, or
an anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid damage.
Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free
flow of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.
SAFETY INSTRUCTIONS

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
10
Plan the location
Situate your product close enough to
the telephone and mains power sockets
so that the cables will reach.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not situate the product in the
bathroom or other humid areas.
WARNING
Do not connect the telephone line cord
to the phone socket until your handset
is fully charged. This will prevent the
risk of the phone being answered
before the battery is charged.
Answering the phone before the battery
is fully charged may prevent it from
reaching its optimum capacity.
IMPORTANT
Please note that your handset is NOT
registered to the base station. The
Diverse 4010 handset will be easily
registered once you complete the steps
1 to 3 below.
2Plug the power supply unit
into the wall socket
etting up
1Connect the base station
Plug the power supply cable into the
power socket on the underside of
your base.
SETTING UP

3Registering and charging
the handset
Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
11
Insert the two batteries supplied, as
indicated on the label inside the battery
compartment and slide the battery
compartment cover shut.
The display is protected by a plastic
film. You can remove this protective
plastic film from the display.
Insert the batteries
SETTING UP
WARNING
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries.
Using unapproved batteries will
invalidate your guarantee and may
damage the telephone.
To register your handset, place it in the
base station with the display facing
upward. After approx. one minute, the
handset's internal number is displayed
(e.g. INT 1). Successful registration is
signalled by a confirmation tone.
When the handset is registered the
display will show:
If the icons on the display
flash continuously...
It means that the handset is not
registered with the base station.
Ensure you have correctly carried out
step 3 above. If the product has still
not registered, please see “Registering
manually”on page 37.
All additional handsets you purchase
will need to be individually registered
with the base station before they will
work with the Diverse 4010 Classic.
Leave the handset for approx. 16 hours
in the base station to charge the
batteries, as they are not charged in the
factory. The charging status icon
flashes on the handset to indicate that
the batteries are being charged.
The battery cover may be found in the
packaging with the batteries.

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
12
SETTING UP
Battery performance
After charging your handset batteries
for the first time, subsequent charging
time is approximately 4–5 hours.
Batteries and case may become warm
during charging. This is normal.
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 200 hours standby time on
a single charge. However, new NiCad
batteries do not reach their full
capacity until they have been in
normal use for several days.
Fully discharging the batteries at least
once a week will help them last as
long as possible. However, the charge
capacity of rechargeable batteries will
reduce with time as they wear out, so
reducing the talk/standby time of the
handset. Eventually they will need to
be replaced. New batteries can be
obtained from any BT shop or from
the Diverse Helpline 08457 908070.
If you replace the handset batteries
with ones that have been fully
charged, the battery indicator will not
show full until the next charge cycle
has been completed. Charge the
handset until the batteries register full
again. From then on the display will
be correct.
Out of range?
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, then
ON again, it will find the base station
within a few seconds.
Battery level icons
When the batteries are almost flat a
beep sounds and the display shows the
empty battery icon. You will need to
recharge your handset before you can
use it. The various states of charge are
shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty

Setting the date and time
Press the MENU options
button.
Press the DOWN button until
the display shows
BASE SET
.
Press the OK button. The
display will show
AUDIO SET UP
.
Press the DOWN button until
the display shows
DATE/TIME
.
Press the OK button.
The display will show
DATE SET.
Press the OK button.
Use the keypad to enter the
date (DD/MM/YY).
Press the OK button.
Press the DOWN button until
the display shows
CLOCK SET
.
Press the OK button.
Use the keypad to enter the
time in 12-hour clock format
(HH/MM).
After entering the time in the
12-hour clock format, press
the OK button.
Press the DOWN button to
choose
AM
or
PM
.
Press the OK button.
Press the RED P ONE button
until you return to the idle
screen.
OK
OK
OK
OK
OK
OK
OK
MENU
Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
13
Slot
SETTING UP
elpline
Your Diverse 4010 Classic is now
ready for use. However, If you
experience any difficulties
please call the BT Diverse Helpline
on 08457 908 070.
4Connect the telephone line
cord to the base and plug
into the wall socket
Ensure that each end of the line cord is
fitted into the correct socket.
Fit the belt clip onto the back of
the handset.

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
14
Please note
If you subscribe to a Caller Display
Service the time and date will be set
with the first incoming call.
To set the time mode
(12 or 24-hour clock)
The handset’s default setting is
12-hour clock. To change the
clock to the 24-hour setting:
Press the MENU options
button.
Press the DOWN button until
the display shows
BASE SET
.
Press the OK button.
Press the DOWN button until
the display shows
DATE/TIME
.
Press the OK button.
Press the DOWN button until
the display shows
CLOCK MODE
.
Press the OK button.
Press the DOWN button to
switch between
24 H
and
12 H
settings.
Press the OK button to
confirm the setting you want.
MENU
OK
OK
OK
OK
SETTING UP

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
15
Using the telephone
To switch the handset power
on and off
Press and hold the RED
P ONE button to switch the
handset off.
Press and hold the RED
P ONE button to switch the
handset on again.
Your Diverse 4010 Classic has a menu
driven display. The OPTION buttons
below the display allow you to select
options within each menu and make
adjustments to their settings. When the
phone is in idle mode, press the MENU
button to enter the main menu. During
a call, if you press the MENU button
it will open the menu for that particular
situation.
Note
To quit a menu at any time, press the
RED P ONE button. This will take
you back one step. Keep pressing the
RED P ONE button to get back to the
idle screen.
Making and ending calls
To make an external call
Ensure the handset is
switched ON.
Press the GREEN P ONE
button. You will hear the dial
tone.
Dial the number.
Preparatory dialling
Enter the phone number first.
If you make a mistake press
the DELETE button to remove
any incorrect digits.
Press the GREEN P ONE
button to dial the number.
To end a call
Press the RED P ONE button.
USING

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
16
To receive an external call
When the phone rings, the In
use light on top of the handset
will flash.
Press the GREEN P ONE
button to answer the call.
Or
If the handset is on the base,
simply lift it up and speak.
You do not need to press the
GREEN P ONE button.
This is called auto-talk. You
can switch autotalk off so you
always have to press the
GREEN P ONE button to
answer a call, see page 32.
Call timer
Your handset automatically times the
duration of all external calls, showing it
on the display during your call and for
a few seconds after it is finished.
Name and number directory
You can store up to 20 of your most
frequently used names (up to 12 letters)
and numbers (up to 22 digits long).
To store a name and number in
the directory
Press the DIRECTORY button.
Press the MENU options button.
Press the DOWN button until
the display shows
NEW ENTRY
.
Press OK to confirm.
Enter the telephone number
you want to store.
Press OK to confirm.
Entering names
Enter the name using the
letters on the keypad.
(See ‘Character map’on the
following page for how to
enter special characters).
For example, to enter the
name TOM:
Press the 8button until
T
appears on the display.
Press the 6button until the
display shows
O
.
Then press 6until the display
shows
M
.
Press OK to confirm.
The display will show
SAVED
and
TOM
.
USING
MENU
OK
OK
OK
8TUV
6MNO
6MNO

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
17
To dial a number from the
directory
Press the DIRECTORY button.
If you wish, you can use the
keypad to enter the first letter
of the name, for example to
find
TOM
, press the 8button.
Press the DOWN button to
scroll to the entry you want.
Press the GREEN P ONE
button to dial the number.
8TUV
Press the GREEN P ONE
button to dial the number.
Or
Press the RED P ONE button
until you reach the idle screen.
Character map
As well as the standard letters and
numbers you can include special
characters in the directory entry.
1
Space
1
0
+
0
-
|
?
–-–
✱
/
(
)
,
#
|
---|
Press
1st press
2nd press
3rd press
4th press
5th press
6th press
A B C
To edit a directory entry
Press the DIRECTORY button.
Use the keypad to enter the
first letter of the name you
wish to edit.
Press the MENU options button.
EDIT ENTRY
is displayed.
Press the OK button.
Edit the number, if necessary,
using the LEFT/RIG T and
DELETE buttons .
Press the MENU options button.
COPY TO DIR
is displayed.
Press the OK button.
The number is shown again.
Press the OK button again.
<NAME>
is displayed.
If the name is correct, press
the OK button.
Or
If you wish to edit the name,
enter a new name now.
Press the OK button.
The display will show
SAVED
.
You can either press the
GREEN P ONE button to dial
the number or the RED P ONE
button until you reach the idle
screen.
A B C
OK
OK
OK
OK
OK
MENU
MENU
USING

Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
18
To delete all entries from the
directory
Press the DIRECTORY button.
Press the MENU options button.
Press the 6button,
DEL ENTRY?
is displayed.
Press the OK button to
confirm. All directory
numbers are deleted.
Press the RED P ONE button
until you reach the idle screen.
6MNO
MENU
OK
To delete an entry from the
directory
Press the DIRECTORY button.
Use the keypad to enter the
first letter of the name.
Or
Use the DOWN button to find
the entry you want.
Press the MENU options button.
Press the DOWN button to
display
DEL ENTRY
.
Press the OK button to confirm.
The number is deleted.
Press the RED P ONE button
until you reach the idle screen.
Note
To cancel any procedure, press the
RED P ONE button until the display
returns to the idle screen.
MENU
OK
A B C
To store names and numbers in
the Extra directory
Press the EXTRA DIRECTORY
button.
Press the MENU button.
The structure for this directory
menu is the same as the main
name and number directory.
You can follow the instructions
starting on page 16 for storing,
dialling, editing and deleting
numbers in this directory.
Extra directory
This is an additional directory where
you are able to store up to 10 names
and numbers. It can be used for special
numbers, i.e. Doctor, Dentist, takeaway
numbers etc.
䊳
MENU
Note
This Extra directory does not ‘name
and number match’when used with
Caller Display.
USING
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