V-tech CS6124 User manual

User’s manual
Models:
CS6124/CS6124-2
www.vtechphones.com

Congratulations
on purchasing your new VTech product. Before using this telephone, please
read the Important safety instructions on page 46 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com. In Canada, please visit
www.vtechcanada.com.
The ENERGY STAR®program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR®label indicating it meets the latest energy
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T
Compatible with
Hearing Aid T-Coil
TIA-1083
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interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
i

Table of contents
ii
Gettingstarted..............1
Partschecklist...............1
Telephonebaseinstallation.....2
Wallmounting................3
Batteryinstallation............4
Batterycharging..............5
Handsetlayout...............6
Telephonebaselayout.........8
Telephonesettings ..........9
Ringer volume (telephone base) . 9
Ringervolume(handset).......9
Ringertone..................9
LCDlanguage ..............10
Clearvoicemail..............10
Keytone...................11
Setdateandtime............11
Homeareacode.............12
Dialmode..................12
Website....................12
Telephoneoperation........13
Makeacall.................13
Predialacall................13
Answeracall ...............13
Endacall..................13
Volume....................13
Mute......................13
Callwaiting.................14
Temporaryringersilencing.....14
Temporarytonedialing........14
Findhandset................14
Chaindialing................15
Rediallist..................15
Reviewtherediallist .........15
Dialaredialentry............16
Deletearedialentry..........16
Multiplehandsetuse .........16
Directory...................17
Addadirectoryentry.........18
Characterchart .............19
Reviewthedirectory..........19
Alphabeticalsearch..........20
Dialadirectoryentry .........20
Editadirectoryentry .........20
Deleteadirectoryentry.......21
AboutcallerID..............21
Calllog....................22
Missedcallindicator .........22
Memorymatch..............23
Reviewthecalllog...........23
Viewdialingoptions..........23
Dialacalllognumber.........24
Save a call log entry to
thedirectory ..............24
Deletefromthecalllog .......25
Call log display screen
messages................25
Answering system settings . . 26
Answeringsystemsetup......26
AnswerON/OFF.............26
Callscreening ..............26
Numberofrings.............27
Remote access code . . . . . . . . . 27
Messagealerttone...........27
Recordingtime..............28
Announcement..............28
Playyourannouncement .....28
Record your own
announcement ............28
Deleteyourannouncement ....29
Answering system operation . 30
Answering system and
voicemail.................30
Messagecapacity ...........30
Newmessageindication ......31
Callintercept ...............31
Messageplayback...........31
Deleteallmessages..........32
Record, play or delete memos . . 32
Message window displays . . . . . 33
Remoteaccess .............34

iii
Table of contents
Appendix..................35
Screendisplaymessages .....35
Handset and telephone base
indicators ................37
Handsetscreenicons ........37
Battery....................38
Troubleshooting.............39
Important safety instructions . . . 46
Precautions for users of
implanted cardiac
pacemakers ..............47
Operatingrange.............47
Maintenance................47
Aboutcordlesstelephones.....48
The RBRC®seal.............48
Warranty...................49
FCC, ACTA and IC regulations . 51
6GEJPKECNURGEKſECVKQPU .......53
Index .....................54

1
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 [phone]. In Canada, go to
www.vtechcanada.com or call 1 [phone].
Getting started
User’s manual
Handset
(1 for CS6124 and
2 for CS6124-2)
Telephone base Telephone base
power adapter
Telephone line cord
Battery
(1 for CS6124 and
2 for CS6124-2)
Battery compartment
cover
(1 for CS6124 and 2 for CS6124-2)
Quick start guide
Charger and
charger adapter
(1 for CS6124-2)

2
Telephone base installation
Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a &5.ſNVGTDGVYGGPVJG
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ID problems caused by DSL interference. Contact your DSL service provider
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Use only the power adapter supplied with this product. To order a
replacement, visit our website at www.vtechphones.com or call
1 [phone]. In Canada, go to www.vtechcanada.com or call
1 [phone].
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mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
•
•
Getting started
Telephone base
Telephone
line cord
Electrical outlet
(not controlled
by a wall switch)
Telephone
wall jack
&5.ſNVGTPQVKPENWFGF
required if you have
DSL high-speed
Internet service
Telephone base
power adapter

3
Getting started
Wall mounting
Your telephone comes ready for tabletop use. If you prefer to mount your
telephone on the wall (optional), it is designed to mount on a standard
telephone wall plate.
You can mount the telephone base on the wall by positioning the top hole at
the back of the telephone base against the top mounting stud [A]. Then slide
the telephone base down on the mounting studs [A] and [B] until it locks into
place.
Telephone base
Mounting
studs
[A]
[B]

4
Getting started
Battery installation
Install the battery as shown below.
If the battery compartment cover is on the handset, press on the indentation
and slide the cover down to remove.
Plug the battery connector securely into the socket inside the handset
battery compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.
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the center of the handset until it clicks into place.
Charge the handset by placing it in the telephone base or charger. The
CHARGE light remains on whenever the handset is charging in the
telephone base or charger.
1.
2.
3.
4.
5.
If the handset will not be used for a long period of time, disconnect and
remove the battery to prevent any possible leakage.
To purchase a replacement battery, visit our website at www.vtechphones.com
or call 1 [phone]. In Canada, go to www.vtechcanada.com or call
1 [phone].
•
•
1
4
2 3
5
CHARGE
light

5
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base
or charger to charge the battery. For best performance, keep the handset in
the telephone base or charger when not in use. The battery is fully charged
after 16 hours of continuous charging. See the table on page 38 for battery
operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. When the battery is low, the handset beeps and shows Low
batteryCPFCƀCUJKPI icon. If you are on a call in low battery mode, the
handset beeps every minute.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators Battery status Action
The screen is blank, or
displays Place in charger
and ƀCUJGU.
Battery has very little or
no charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and ƀCUJGU
Battery has enough
charge to be used for a
short time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET X and --:-- -
-/--.
Battery is charged. To keep the battery charged,
place it in the telephone
base or charger when not
in use.
If you do not plug in the battery into the handset and place it in the telephone base
or charger, the screen displays No battery.

6
Getting started
Handset layout
CID/VOL-
Press to review the call log when the telephone is
not in use (page 23).
During a call, press to decrease the listening
volume. A double beep sounds at the lowest setting
(page 13).
Press to scroll down while in a menu or reviewing
the directory, call log or redial list.
When entering numbers or names in the directory,
press to move the cursor to the left.
/FLASH
Press to make or answer a call (page 13).
During a call, press to answer an incoming call when
you receive a call waiting alert (page 14).
CHARGE light
On when the handset is charging in the telephone
base (page 4).
CANCEL
MUTE/DELETE
While on a call, press to mute the microphone page 13).
While using the dialing keys, press to delete digits.
While the handset is ringing, press to silence the ringer
temporarily (page 14).
When reviewing the directory, call log or redial list, press to delete the
desired entry (page 21, 25 or 16).
TONE
Press to switch to tone dialing temporarily when
using the pulse service (page 14).
Dialing keys
Press to enter numbers or characters.
1
Press repeatedly to add or remove 1in front of
the call log entry before dialing or saving it to
the directory.

7
Getting started
Handset layout
/VOL+
Press to review the directory when the telephone is
not in use (page 19).
During a call, press to increase the listening
volume. A double beep sounds at the highest setting
(page 13).
Press to scroll up while in a menu or reviewing the
directory, call log or redial list.
When entering numbers or names in the directory,
press to move the cursor to the right.
MENU/SELECT
Press to show the menu.
While in a menu, press to choose an item, or save
an entry or setting.
OFF/CANCEL
During a call, press to hang up.
While the handset is ringing, press to silence the
ringer temporarily (page 14).
While the telephone is not in use, press and hold to
erase the missed call indicator (page 22).
While in a menu, press to exit without making
changes.
While in a menu, press and hold to return to idle
mode.
While predialing, press to delete digits (page 13).
REDIAL/PAUSE
Press repeatedly to review the redial list (page 15).
While dialing or entering numbers into the directory,
press and hold to insert a dialing pause (pages 13
and 18).
#
Press repeatedly to show other dialing options when
reviewing a call log entry (page 23) .
CANCEL

8
Getting started
Telephone base layout
/FIND HANDSET
Press to page all system
handsets (page 14).
Message window
Shows the number of
messages and other
answering system
information (page 33).
X/DELETE
Press to delete the
message currently playing
(page 31).
When the phone is not in
use, press twice to delete
all previously reviewed
messages (page 32).
/ANS ON/OFF
Press to turn the answering
system on or off (page 26).
/PLAY/STOP
Press to play messages
(page 31).
Press to stop message
playback (page 31).
//VOL
Press to adjust the volume during playback
(page 31).
When the phone is not in use, press to
adjust the telephone base ringer volume
(page 9).
IN USE light
Flashes when there is an
incoming call, or another
telephone sharing the
same line is in use.
On when the telephone is
in use, or the answering
system is answering a call.
/SKIP
Press to skip to the next
message (page 31).
/REPEAT
Press to repeat a
message or press twice to
play the previous message
(page 31).

9
Ringer volume (telephone base)
Press /VOLUME or /VOLUME on the telephone base to adjust the ringer
volume when the telephone is not in use. When you set the ringer volume to
zero, the base ringer is off and the system announces, “
Base ringer is off.”
Ringer volume (handset)
You can adjust the ringer volume or turn the ringer off.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Ringers,
then pressress MENU/SELECT twice.
Press CID/VOL-or /VOL+to select ringer volume
from Off,Low or High. A sample of each ringer volumeA sample of each ringer volume
plays as you scroll through the choices.
Press MENU/SELECT to save your selection, you will
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Ringer tone
You can change the handset ringer tone.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Ringers,
then press MENU/SELECT.
Press CID or until the screen displays
Ringer tone, then press MENU/SELECT.
Press CID or to choose Tone: 1,2,3, or 4. The
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plays as you scroll through the choices.
Press MENU/SELECT to save your selection, you will
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•
1.
2.
3.
4.
1.
2.
3.
4.
5.
Telephone settings
Ringers
Volume:High
If the ringer volume is set to Off,Ringer off is displayed on the idle screen.
The setting also determines the ringer volume of the handset paging tone.
However, when the ringer volume is set to Off, the handset still rings when
you press /FIND HANDSET.
•
•
If you turn off the ringer volume, you will not hear ringer
tone samples.
•
Ringers
Ringer tone
Tone: 1

10
Telephone settings
LCD language
The LCD language is preset to English. You can select English, French or
Spanish to be used in all screen displays.
To select a language:
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT twice.
Press CID or to choose English,Français or
Español, then press MENU/SELECT to save your setting.
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Clear voicemail
If you subscribe to voicemail service offered by your telephone service
provider, New voicemail and are displayed on the handset when you have
new voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handset turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is
new voicemail but there are none (for example, when you have accessed your
voicemail while away from home). The clear voicemail feature only turns off the
indicators; it does not delete your voicemail messages. As long as you have
new voicemail messages, your telephone service provider continues to send
the signal that turns on the indicators.
To manually turn off these indicators:
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT.
Press CID or until the screen displays
Clr voicemail, then press MENU/SELECT. The screen
displays Clear VM icon?
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JGCTCEQPſTOCVKQPVQPG
1.
2.
3.
1.
2.
3.
3.
Your telephone service provider may only alert you of new
messages with a broken (stutter) dial tone. This by itself
will not activate the New voicemail indication on your
cordless handset. The provider must also send a digital
signal for Visual Message Waiting Indication to activate the
new voicemail alert on the handset display. This may also be called FSK Voice
Message Waiting Indication. Contact your telephone service provider for details.
Settings
LCD language
Settings
Clr voicemail
Clear VM icon?

11
Telephone settings
Key tone
You can turn the key tone on or off.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT.
Press CID or until the screen displays Key tone,
then press MENU/SELECT.
Press CID or to choose On or Off, then press
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EQPſTOCVKQPVQPG
Set date and time
The answering system announces the date and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. However, the year must be correct
so that the day of the week can be calculated from the caller ID information.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT.
Press CID or until the screen displays
Set date/time, then press MENU/SELECT.
9JGPVJGOQPVJKUƀCUJKPIRTGUU CID or until
the screen displays the correct month and then press
MENU/SELECT; or, press the dialing keys (0-9) to enter
the current month (for example, December would be
represented as 12).
Repeat step 4 to set the correct date and year and then
press MENU/SELECT to advance to time setting.
9JGPVJGJQWTKUƀCUJKPIRTGUU CID or until
the screen displays the correct hour and then press
MENU/SELECT; or, press the dialing keys (0-9) to enter
the current hour (for example, twelve o’clock would be
represented as 12).
Repeat step 6 to set the correct minute. When AM or
PM KUƀCUJKPIRTGUU CID or to select AM or PM.
Press MENU/SELECT to save your settings, you will hear
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1.
2.
3.
4.
1.
2.
3.
4.
5.
6.
7.
If the date and time are not set when a message is recorded, the system
announces, “Time and date not set,” before each message plays.
When there is a power failure or after battery replacement, the time needs to
be reset.
•
•
Settings
Key tone
On
Settings
Set date/time
Date: 12/25/10
Time: 12:35 PM

12
Telephone settings
Home area code
If you dial local calls using only seven digits (area code not required), you can
program your home area code so that when you receive a call within your local
area, the telephone number is automatically stored in the call log without the
area code.
To change the setting:
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT.
Press CID or until the screen displays
Home area code, then press MENU/SELECT.The
screen displays --- if no area code is stored or the screen
displays the stored area code.
Use the dialing keys (0-9) to enter the desired home area
code or press MUTE/DELETE to delete a digit.
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Dial mode
If you have touch-tone service, the telephone is ready to use as soon as the
battery is charged. If you have pulse (rotary) service, you need to change the
dial mode setting to pulse.
To change the setting:
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings, then press
MENU/SELECT.
Press CID or until the screen displays Dial mode, then press
MENU/SELECT.
Press CID or to choose Tone or Pulse, then press MENU/SELECT to
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Website
Use this feature to view the VTech website address.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Website, then press
MENU/SELECT. The screen will display the VTech website address.
1.
2.
3.
4.
5.
1.
2.
3.
4.
1.
2.
Home area code
Home area code
---
If, in the future, your telephone service provider requires you to dial the area
code when making a local call, or, if you move to a location that requires it,
delete the home area code you have already programmed following the steps
above. After you have deleted the home area code, --- appears.

13
Telephone operation
Make a call
Press /FLASH and then use the dialing keys (0-9)
to dial the telephone number.
Predial a call
Enter the telephone number using the dialing
keys (0-9), then press /FLASH to dial.
Answer a call
Press /FLASH or any of the dialing keys (0-9,TONE or #).
End a call
Press OFF/CANCEL or put the handset to the telephone base.
Volume
During a call, press CID/VOL-or /VOL+to adjust
the listening volume.
Mute
The mute function allows you to hear the other party
but the other party cannot hear you.
During a call, press MUTE/DELETE on the handset.
The handset screen displays Muted until the mute
function is turned off.
Press MUTE/DELETE again to resume the
conversation. The handset screen temporarily
displays Microphone on.
•
•
•
•
•
1.
2. Muted
10:15 PM
12/25
CANCEL
The screen shows the elapsed time as you talk (in hours, minutes
and seconds).
When predialing (preview numbers before dialing), press MUTE/DELETE or
OFF/CANCEL to backspace and delete; press and hold REDIAL/PAUSE to
insert a dialing pause (a Pappears).
If the handset is moved out of range while on a call, it will beep three times.
•
•
•

14
Telephone operation
Call waiting
When you subscribe to call waiting service from your telephone service
provider, you hear an alert tone if there is an incoming call while you are on
another call.
Press /FLASH to put the current call on hold and take
the new call.
Press /FLASH at any time to switch back and forth
between calls.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the
handset without disconnecting the call. The next call rings normally at the
preset volume.
To silence the handset ringer:
Press OFF/CANCEL or MUTE/DELETE and
Ringer muted displays.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
During a call, press TONE .
Use the dialing keys to enter the relevant number. The telephone sends
touch-tone signals.
The telephone automatically returns to pulse dialing mode after you end the
call.
Find handset
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To start paging:
Press /FIND HANDSET on the telephone base when
the telephone is not in use.
All idle system handset(s) ring and ** Paging **
ƀCUJGUQPVJGUETGGPHQTUGEQPFU
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press /FLASH or any of the dialing keys (0-9,TONE
or #) on the handset to stop the paging tone.
•
•
•
1.
2.
3.
1.
2.
•
•
CANCEL
Ringer muted
10:15 PM
12/25

15
Telephone operation
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, call log or redial while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as bank
account numbers or access codes) from the directory, call log or redial list.
To access a number in the directory while on a call:
Press MENU/SELECT twice to select Directory.
Press CID or to scroll to the desired entry.
Press MENU/SELECT to dial the displayed number.
To access a number in the call log while on a call:
Press MENU/SELECT and then press CID or to select Call log.
Press MENU/SELECT and then press CID or to scroll to the desired
entry.
Press MENU/SELECT to dial the displayed number.
To access a number in the redial list while on a call:
Press REDIAL/PAUSE and then press CID or or REDIAL/PAUSE to
browse to the desired entry.
Press MENU/SELECT to dial the displayed number.
Redial list
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for the new entry.
Entries are shown in reverse chronological order.
Review the redial list
Press REDIAL/PAUSE when the handset is not in use.
Press CID,or REDIAL/PAUSE repeatedly to browse
the redial list.
1.
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You cannot edit a directory entry while on a call. For more details about the
directory, see page 17.
You cannot copy a call log entry into the directory while on a call. For more
details about call log, see page 22.
You cannot erase a redial entry while on a call. For more details about the redial
memory, see page 15.
Press OFF/CLEAR to exit redial, directory or call log when you are on a call.
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answered the call can access the directory, call log or redial list.
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16
Telephone operation
This feature is not applicable to model CS6124.•
Dial a redial entry
Press REDIAL/PAUSE when the handset is not in use.
Press CID,or REDIAL/PAUSE repeatedly until the desired
entry displays.
Press /FLASH to dial.
-OR-
Press /FLASH when the handset is not in use.
Press REDIAL/PAUSE and then press CID,or REDIAL/PAUSE
repeatedly until the desired entry displays.
Press MENU/SELECT to dial.
Delete a redial entry
Press REDIAL/PAUSE when the handset is not in use.
Press CID,or REDIAL/PAUSE repeatedly to browse to the
desired entry.
Press MUTE/DELETE to delete the displayed number. You will hear a
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Multiple handset use
You can use up to two system handsets at a time on an outside call.
To share an outside call:
When a handset is already on a call and you would like to join the call, press
/FLASH on another handset to join the call.
To end the call, press OFF/CLEAR or place the handset in the telephone base
or charger. The call will not end until all handsets hang up.
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