V-tech FS6214 User manual

Complete user’s manual
www.vtechcanada.com
Models:
FS6214/FS6214-11/
FS6214-2/FS6214-21

Congratulations
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 40 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechcanada.com.
The ENERGY STAR®program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR®label indicating it meets the latest energy
efciency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identied with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants.
The TIA-1083 Compliant Logo is a trademark of the Telecommunications
Industry Association. Used under license.

Table of contents
Getting started . . . . . . . . . . . . . . . . . 1
Partschecklist ..................1
Telephone base and charger
installation . . . . . . . . . . . . . . . . . . . . 2
Battery installation . . . . . . . . . . . . . . . 3
Battery charging . . . . . . . . . . . . . . . . . 4
Wallmounting...................5
Handset layout . . . . . . . . . . . . . . . . . . 6
Telephone base layout . . . . . . . . . . . . 8
Telephone settings. . . . . . . . . . . . . . 9
Usingthemenu .................9
Ringervolume ..................9
Ringertone....................10
Set date and time . . . . . . . . . . . . . . . 11
LCDlanguage..................12
Clear voicemail. . . . . . . . . . . . . . . . . 13
Keytone......................14
Homeareacode................14
Dialmode.....................15
Telephone operation . . . . . . . . . . . 16
Makeacall....................16
Predialacall...................16
Answeracall ..................16
Endacall.....................16
Volume.......................16
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 17
Callwaiting....................17
Temporary ringer silencing. . . . . . . . 17
Temporary tone dialing. . . . . . . . . . . 18
Redial........................18
Chaindialing...................19
Webaddress ..................20
Findhandset...................20
Directory.....................21
About the directory . . . . . . . . . . . . . . 21
Add a directory entry . . . . . . . . . . . . 22
Review and dial from the
directory.....................24
Alphabetical search . . . . . . . . . . . . . 24
Edit a directory entry. . . . . . . . . . . . . 25
Delete a directory entry . . . . . . . . . . 25
CallerID......................26
About caller ID . . . . . . . . . . . . . . . . . 26
Information about caller ID with call
waiting......................26
CallerIDlog...................27
Missed call indicator . . . . . . . . . . . . . 27
Memorymatch.................28
Review and dial from the
caller ID log . . . . . . . . . . . . . . . . . . 28
View dialing options . . . . . . . . . . . . . 29
Save a caller ID log entry to the
directory.....................30
Delete the caller ID log entries . . . . . 31
Caller ID log screen messages. . . . . 31
Appendix.....................32
Screen messages. . . . . . . . . . . . . . . 32
Handseticons..................33
Battery .......................34
Troubleshooting . . . . . . . . . . . . . . . . 35
Important safety instructions. . . . . . . 40
Precautions for users of implanted
cardiac pacemakers . . . . . . . . . . . 41
Operating range . . . . . . . . . . . . . . . . 41
ECOmode....................41
Maintenance...................42
About cordless telephones . . . . . . . . 43
The RBRC®seal................43
Limited warranty . . . . . . . . . . . . . . . . 44
FCC, ACTA and IC regulations . . . . 46
Technical specications . . . . . . . . . . 47
Index ........................48

1
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
Telephone base
power adapter
Telephone line cord Battery
(1 for FS6214/FS6214-11)
(2 for FS6214-2/FS6214-21)
Abridged user’s manual
Battery compartment cover
(1 for FS6214/FS6214-11)
(2 for FS6214-2/FS6214-21)
Handset
(1 for FS6214/FS6214-11)
(2 for FS6214-2/FS6214-21)
Telephone base
Getting started
To purchase a replacement battery or power adapter, visit our website at
www.vtechcanada.com or call 1 [phone].
Charger and
charger adapter
(1 for FS6214-2/FS6214-21)
Abridged user’s manual

2
Getting started
Use only the power adapters supplied with this product. To order a replacement, visit
our website at www.vtechcanada.com or call 1 [phone].
The power adapters are intended to be correctly oriented in a vertical or oor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
•
•
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL lter between the telephone line cord and
telephone wall jack. Contact your DSL service provider for more information about
DSL lters.
Telephone
line cord
Telephone base
Charger
adapter
Charger
Telephone wall jack
A DSL lter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL lter must
be plugged into the
telephone wall jack.
Electrical outlet
(not controlled
by a wall switch)
Telephone base
power adapter

3
Getting started
Place the battery with the label
THIS SIDE UP facing up and
the wires inside the battery
compartment.
2.
Plug the battery connector securely
into the socket, matching the
orientation of the engraved label.
1.
Slide the battery compartment cover
towards the center of the handset
until it clicks into place.
3. Place the handset in the telephone
base or charger to charge. The LCD
backlight turns on for 10 seconds
to denote that the battery is being
charged.
4.
Battery installation
Install the battery as shown below.
If the handset will not be used for a long period of time, disconnect and remove the
battery to prevent any possible leakage.
To purchase replacement batteries, visit our website at www.vtechcanada.com or
call 1 [phone].
•
•
Charger
adapter

4
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status (see the
table below). If necessary, place the handset in the telephone base or charger to
charge the battery. For best performance, keep the handset in the telephone base
or charger when not in use. The battery is fully charged after 12 hours of continuous
charging. See the table on page 34 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to use
for a short time. When the battery is low, the handset displays Low battery along
with a ashing icon. If you are on a call in low battery mode, the handset plays short
beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
displays Put in charger
and ashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and
ashes.
The battery has enough
charge to be used for a
short time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET X.
The battery is charged. To keep the battery charged,
place it in the telephone base
or charger when not in use.
After you install your telephone or power returns following a power
outage, the handset will prompt you to set the date and time.
For instructions, see Set date and time on page 11. To skip
setting, press CANCEL.
Date: MM/DD/YY

5
Getting started
Wall mounting (optional)
Your telephone comes ready for tabletop use.
To mount your telephone on the wall:
Position the top hole at the back of the telephone base against the top mounting
stud on the wall plate.
Align the holes on the telephone base against the mounting studs on the wall plate.
Then slide the telephone base down until it locks into place.
1.
2.
Telephone base
Mounting studs

6
Getting started
Handset layout
VOL /CID
Press to review the caller ID log when the telephone
is not in use (page 28).
During a call, press to decrease the listening volume
(page 16).
Press to scroll down while in a menu, or reviewing
the directory, caller ID log or redial list.
While entering numbers or names in the directory,
press to move the cursor to the left.
•
•
•
•
/FLASH
Press to make or answer a call (page 16).
During a call, press to answer an incoming call when
you receive a call waiting alert (page 17).
•
•
MUTE/DELETE
While on a call, press to mute the microphone
(page 17).
While using the dialing keys, press to delete digits or
characters (page 16 or page 22).
While the handset is ringing, press to silence the
ringer temporarily (page 17).
While reviewing the directory, caller ID log or redial
list, press to delete the displayed entry (page 25,
page 31 or page 18).
•
•
•
•
TONE
While on a call, press to switch to tone dialing
temporarily when using pulse service (page 18).
•
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call (page 16).
•
•
1
While reviewing a caller ID log entry, press
repeatedly to add or remove 1 in front of the
caller ID log entry before dialing or saving it to the
directory (page 29).
•

7
Getting started
Handset layout
VOL /
Press to review the directory when the telephone is
not in use (page 24).
During a call, press to increase the listening volume
(page 16).
Press to scroll up while in a menu, or reviewing the
directory, caller ID log or redial list.
While entering numbers or names in the directory,
press to move the cursor to the right.
•
•
•
•
MENU/SELECT
Press to show the menu (page 9).
While in a menu, press to choose an item, or save
an entry or setting.
•
•
OFF/CANCEL
During a call, press to hang up (page 16).
While the handset is ringing, press to silence the
ringer temporarily (page 17).
Press and hold to erase the missed call indicator
when the phone is not in use (page 27).
While in a menu, press to return to the previous
menu.
While in a menu, press and hold to return to idle
mode.
While predialing, press to delete digits (page 16).
•
•
•
•
•
•
REDIAL/PAUSE
Press repeatedly to review the last ve numbers
dialed (page 18).
While dialing or entering numbers, press and hold
to insert a dialing pause (page 16, page 22 or
page 23).
•
•
#
Press repeatedly to show other dialing options when
reviewing a caller ID log entry (page 29).
•

8
Getting started
Telephone base layout
/FIND HANDSET
Press to page all system handsets (page 20).•

9
Using the menu
You can use a cordless handset to change the telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for
incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
indicators, key tone, home area code and dial mode.
To enter the handset menu:
Press MENU when the phone is not in use.
Press or until the handset displays the desired
feature menu.
Press SELECT to enter that menu.
To return to the previous menu, press CANCEL.
To return to idle mode, press and hold CANCEL.
Ringer volume
You can adjust the ringer volume or turn the ringer off on each handset.
When the ringer is turned off, the handset displays Ringer off.
Press MENU when the handset is not in use.
Press or until the handset displays Ringers,
then pressress SELECT.
The handset displays Ringer volume, then press SELECT.
The handset displays Volume: with the current setting ashing.
Press or to sample each ringer volume level.
Press SELECT to save your selection. You hear a
conrmation tone.
If the ringer volume is set to off, that handset is silenced for all
incoming calls except paging tone.
1.
2.
3.
•
•
1.
2.
3.
4.
5.
Ringers
Volume:High
Ringer volume
Press to
scroll down
Press to
scroll up
Telephone settings

10
Telephone settings
Ringer tone
You can choose from different ringer tones on each handset.
Press MENU when the handset is not in use.
Press or until the handset displays Ringers,
then press SELECT.
Press or until the handset displays Ringer tone,
then press SELECT.
The handset displays Tone: with the current setting ashing.
Press or to sample each ringer tone.
Press SELECT to save your selection. You hear a
conrmation tone.
If you turn off the ringer volume, you will not hear ringer tone samples.
1.
2.
3.
4.
5.
Ringers
Ringer tone
Tone: 1

11
Telephone settings
Set date and time
If you subscribe to caller ID service, the day, month and time are set automatically with
each incoming call. You can also set the date and time manually.
Press MENU when the handset is not in use.
Press or until the handset displays Set date/time,
then press SELECT.
Press or to select the month then press SELECT,
or use the dialing keys to enter a two-digit number (01-12).
Press or to select the date then press SELECT,
or use the dialing keys to enter a two-digit number (01-31).
Press or to select the year then press SELECT,
or use the dialing keys to enter a two-digit number (00-99)
then press SELECT.
Press or to select the hour then press SELECT,
or use the dialing keys to enter a two-digit number (01-12).
Press or to select the minute then press SELECT,
or use the dialing keys to enter a two-digit number (00-59).
Press or to select AM or PM.
Press SELECT to save the settings. You hear a conrmation tone.
When there is a power failure, the date and time need to be reset.
The handset plays two beeps if you enter an invalid number.
1.
2.
3.
4.
5.
6.
7.
8.
9.
•
•
Set date/time
Date: MM/DD/YY
Time: HH:MM - -

12
Telephone settings
LCD language
You can select English, French or Spanish to be used in all screen displays.
Press MENU when the handset is not in use.
Press or until the handset displays Settings,
then press SELECT.
Press SELECT to choose LCD language.
Press or to choose English, Français or Español,
then press SELECT.
The handset displays Set English? when you
choose English.
The handset displays Set Francais? when you
choose Français.
The handset displays Set Espanol? when you
choose Español.
5. Press SELECT to save your selection. You hear a conrmation tone.
If you accidentally change the LCD language to French or Spanish, you can reset it back
to English easily by pressing MENU then entering 364#. Then press OFF.
1.
2.
3.
4.
•
•
•
Settings
LCD language
English

13
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service provider, the
handsets display New voicemail and when you have new voicemail messages.
Contact your telephone service provider for more information about using your
voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets
turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). The clear voicemail feature only turns off the indicators;
it does not delete your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the signal to turn on
the indicators.
To manually turn off these indicators:
Press MENU when the handset is not in use.
Press or until the handset displays Settings,
then press SELECT.
Press or until the handset displays Clr voicemail,
then press SELECT. The handset displays Reset VM Icon?
Press SELECT to save your selection. You hear a
conrmation tone.
Your telephone service provider may alert you of new messages
with a stutter (broken) dial tone. Contact your telephone service
provider for details.
1.
2.
3.
4.
Settings
Clr voicemail
Reset VM Icon?

14
Telephone settings
Key tone
You can turn the key tone on or off for each handset.
If you turn the key tone on, the handset beeps with each key press.
If you turn the key tone off, there are no beeps when you press the
handset keys.
Press MENU when the handset is not in use.
Press or until the handset displays Settings,
then press SELECT.
Press or until the handset displays Key tone,
then press SELECT.
Press or to choose On or Off.
Press SELECT to save your selection. You hear a conrmation tone.
Home area code
If you dial local calls using only seven digits (area code not required), you can program
your home area code so that when you receive a call within your local area, the
telephone number is automatically stored in the caller ID log without the area code.
Press MENU when the phone is not in use.
Press or until the handset displays Settings,
then press SELECT.
Press or until the handset displays Home area code,
then press SELECT.
Use the dialing keys (0-9) to enter the desired home area code.
Press DELETE to delete a digit.
Press and hold DELETE to delete all digits.
5. Press SELECT to save. You hear a conrmation tone.
If, in the future, your telephone service provider requires you to dial the area code when
making a local call, or, if you move to a location that requires it, follow the steps above
to delete the home area code you have already programmed. After you have deleted the
home area code, _ _ _ appears.
1.
2.
3.
4.
5.
1.
2.
3.
4.
•
•
Settings
Key tone
On
Home area code
Home area code
_ _ _
Settings

15
Telephone settings
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse dialing
before using the telephone to make a call.
Press MENU when the phone is not in use.
Press or until the handset displays Settings,
then press SELECT.
Press or until the handset displays Dial mode,
then press SELECT.
Press or to choose Touch-tone or Pulse.
Press SELECT to save your selection. You hear a
conrmation tone.
1.
2.
3.
4.
5.
Settings
Dial mode
Touch-tone

16
Telephone operation
Make a call
Press on the handset.
When you hear a dial tone, dial the number with the dialing
keys (0-9).
The handset displays the elapsed time as you talk (in hours,
minutes and seconds).
While entering numbers, press and hold PAUSE to insert a
dialing pause (a Pappears).
Predial a call
Enter the number with the dialing keys (0-9).
Press to dial.
The handset displays the elapsed time as you talk (in hours, minutes and seconds).
While predialing, press DELETE or CANCEL to backspace and delete; press and hold
PAUSE to insert a dialing pause (a Pappears).
Answer a call
Press or any dialing key (0-9, TONE or #).
End a call
Press OFF or put the handset to the telephone base or charger.
Volume
During a call, press VOL or VOL to adjust the
listening volume.
When the volume reaches the minimum or maximum setting,
you hear two beeps.
1.
2.
•
•
1.
2.
•
•
•
•

17
Telephone operation
Mute
The mute function allows you to hear the other party but the other
party cannot hear you.
During a call, press MUTE. The handset displays Muted until the
mute function is turned off.
Press MUTE again to resume the conversation. The handset
displays Microphone on briey.
Call waiting
When you subscribe to call waiting service from your telephone service provider, you
hear an alert tone if there is an incoming call while you are already on another call.
Press FLASH to put the current call on hold and take the new call.
Press FLASH at any time to switch back and forth between calls.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the
handset ringer without disconnecting the call. The next call rings
normally at the preset volume.
Press OFF or MUTE, and then Ringer muted displays briey.
Each handset rings when there is an incoming call unless the ringer volume of that
handset is turned off.
•
•
•
•
•
Muted
10:15P M 12/25
Ringer muted