V-tech IP8300 User manual

This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 92 of this manual.

www.vtechphones.com I
Table of contents
Before you begin . . . . . . . . . . . . . . . . . . . . 1
Minimum requirements . . . . . . . . . . . . . . . . 1
Partschecklist.....................2
Getting to know the ip8300 . . . . . . . . . . . . . . 3
Telephone base layout . . . . . . . . . . . . . . . . . 3
Statusofindicationlight................4
Handset status icons. . . . . . . . . . . . . . . . . . 6
Usingthehandset...................7
Softkeys . . . . . . . . . . . . . . . . . . . . . . . . 7
Basicnavigation....................7
Enteringtext......................7
Text entry tips . . . . . . . . . . . . . . . . . . . . . 7
%QPſIWTG[QWT;CJQQCEEQWPV . . . . . . . . . . . . 8
Installationandconfiguration.............8
Prepare the handset . . . . . . . . . . . . . . . . . . 9
Handset charger installation . . . . . . . . . . . . . . 9
Installhandsetbattery................10
Chargehandsetbattery............... 11
Telephonebaseinstallation.............13
Setupfordata....................15
Makingcalls.....................16
Basicoperation....................16
Caller ID . . . . . . . . . . . . . . . . . . . . . . . 17
Call waiting . . . . . . . . . . . . . . . . . . . . . . 17
Speakerphone operation. . . . . . . . . . . . . . . 18
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 18
Call volume. . . . . . . . . . . . . . . . . . . . . . 18
Redial . . . . . . . . . . . . . . . . . . . . . . . . 19
Service provider voicemail. . . . . . . . . . . . . . 19
Initial registraion process . . . . . . . . . . . . . . 20
Setup . . . . . . . . . . . . . . . . . . . . . . . . . 20
Network address book . . . . . . . . . . . . . . . . 21
Findanaddressbookentry.............21
DefaultUser......................21
Dial an address book entry . . . . . . . . . . . . . 22
Add an new address book entry . . . . . . . . . . . 23
Accessing Basic Content . . . . . . . . . . . . . . 24
Weather . . . . . . . . . . . . . . . . . . . . . . . 25
;GNNQYRCIG . . . . . . . . . . . . . . . . . . . . . 25
Settings . . . . . . . . . . . . . . . . . . . . . . . 26
Webportalcode...................26
PhoneMenu.....................27
Software Version. . . . . . . . . . . . . . . . . . . 27
Callhistory......................27
Missed calls . . . . . . . . . . . . . . . . . . . . . 28
Deleteamissedcallentry..............29
MainMenu.......................29
Delete all missed call entries . . . . . . . . . . . . 30
Receivedcalls....................30
Dial a received call entry. . . . . . . . . . . . . . . 31
Deleteareceivedcallentry.............32
Delete all received call entries . . . . . . . . . . . . 32
Dialednumber....................33
Dial a dial call entry . . . . . . . . . . . . . . . . . 33
Deleteadialcallentry................34
Delete all dial call entries . . . . . . . . . . . . . . 34

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II
Table of contents
Sound album(Ring tones) ..............35
Play ring tones in sound album . . . . . . . . . . . 35
Set ring tone in sound album . . . . . . . . . . . . 36
Wallpapers . . . . . . . . . . . . . . . . . . . . . . 37
Phone settings . . . . . . . . . . . . . . . . . . . . 38
Ringer volume . ...................38
Keypadtone.....................38
Color themes . . . . . . . . . . . . . . . . . . . . . 39
Handsetname....................40
Set contrast . . . . . . . . . . . . . . . . . . . . . 40
Resetsettings....................41
Handset registraion . . . . . . . . . . . . . . . . . 41
Handset settings . . . . . . . . . . . . . . . . . . . 42
Base settings. . . . . . . . . . . . . . . . . . . . . 42
ChangesystemPIN.................42
De-registerhandset.................43
Date and time . . . . . . . . . . . . . . . . . . . . 44
Set the time . . . . . . . . . . . . . . . . . . . . . 45
Hide/Show the time . . . . . . . . . . . . . . . . . 46
Set the date . . . . . . . . . . . . . . . . . . . . . 46
Hide/Show the date . . . . . . . . . . . . . . . . . 47
Set alarm . . . . . . . . . . . . . . . . . . . . . . . 47
Set alarm volume . . . . . . . . . . . . . . . . . . 48
Setalarmtone....................49
Resetalarm .....................50
Disable alarm . . . . . . . . . . . . . . . . . . . . 51
Registration process . . . . . . . . . . . . . . . . . 51
Adding accessory handsets . . . . . . . . . . . . . 53
Swap internal and external calls . . . . . . . . . . 54
Answer an incoming call during an intercom call . . 55
Conference call . . . . . . . . . . . . . . . . . . . 55
Intercom calling . . . . . . . . . . . . . . . . . . . . 55
WebPortal......................56
Info...........................57
'FKVCPGZKVKPIRTQſNG. . . . . . . . . . . . . . . . . 58
Login on handset. . . . . . . . . . . . . . . . . . . 61
Contacts (Online address book) . . . . . . . . . . . 61
View a person contacts . . . . . . . . . . . . . . . 62
Search a person on the contract list . . . . . . . . 62
Edit a person contacts . . . . . . . . . . . . . . . . 63
Add a new entry in the contact list . . . . . . . . . . 64
Addanewuseronthehandset...........65
I2S Explained . . . . . . . . . . . . . . . . . . . . 65
E-mail . . . . . . . . . . . . . . . . . . . . . . . . 66
Viewanewe-mail..................66
Deleteanewe-mail.................66
Reply a new e-mail. . . . . . . . . . . . . . . . . . 67
Info..........................67
Instant message (IM) . . . . . . . . . . . . . . . . 68
Chat . . . . . . . . . . . . . . . . . . . . . . . . . 68
Choose your IM status . . . . . . . . . . . . . . . 68
Send out instant message . . . . . . . . . . . . . 69
Checkforreceivedinstantmessage ........69
Peer-to-Peercalling.................70
Make a peer-to-peer call . . . . . . . . . . . . . . . 70
Receive a peer-to-peer call . . . . . . . . . . . . . 70

www.vtechphones.com III
Directory Search . . . . . . . . . . . . . . . . . . . 71
Handset screen display message . . . . . . . . . . 75
Handset and base indicators . . . . . . . . . . . . 77
Handset indicator lights . . . . . . . . . . . . . . . 77
Telephonebaselights................77
Troubleshooting. . . . . . . . . . . . . . . . . . . . 80
Operating range. . . . . . . . . . . . . . . . . . . . 87
Maintenance . . . . . . . . . . . . . . . . . . . . . . 87
About cordless telephones . . . . . . . . . . . . . 88
Warranty........................88
Importantsafetyinstructions............90
FCC, ACTA and IC regulations. . . . . . . . . . . . 91
The RBRC® Seal . . . . . . . . . . . . . . . . . . . 92
Technicalspecifications...............95
Index..........................96

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1
Minimum requirements
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PC with an up-to-date web browser
Broadband Internet access (Cable/DSL)
Broadband router with an available LAN port
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com.
•
•
•
•
Before you begin

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Before you begin Basic operation
Parts checklist
Check to make sure the package
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1. Quick start guide
2. Telephone base
3. Handset
4. Handset charger
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6. Telephone line cord
7. B at t er y
8. Battery compartment cover
9. Handsest charger power adapter
10.Telephone base power adapter
Remember to save your sales receipt
and original packaging in case it is
necessary to ship your telephone for
warranty service.
Before you begin
Telephone base Handset
• TopurchaseanewTo purchase a new
battery pack, visit
us on the web at
www.vtechphones.
com or call VTech
Communications,
Inc. at 1 (800)
595-9511) in the
United States.
In Canada, go to
www.vtechcanada.
com. or call 1 (800)
267-7377.
;GNNQYGVJGTPGV
cable
Quick start guide
Handset
charger Telephone line cord Battery
Battery compartment
cover
Handset charger
power adapter Telephone base
power adapter

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3
1. FIND HANDSET
This button can be used to locate
misplaced handsets. When the
button is pressed, the handset
will ring to help you track it down.
To stop the tone, press OFF
on the handset, or press FIND
HANDSET on the telephone
base again.
2. POWER
A steady red light indicates the
device is powered on.
3. VMWI
A blinking orange light indicates
that there are new voicemail
messages. If the light is off, there
are no new voicemail messages.
4. LINE IN USE
A blinking orange light indicates
that there is an incoming call. A
steady orange light indicates that
the telephone line is in use. If the
light is off, the telephone line is
not in use.
5. INFO
A blinking orange light indicates that
the telephone has an IP address from
the broadband router, but cannot
communicate with the Internet. A
steady orange light indicates that
the device is communicating with
the Internet and is ready to be used.
If the light is off, the device failed to
obtain an IP address.
6. INTERNET
A blinking orange light indicates a
good connection and activity on the
ethernet port. A steady orange light
indicates a good connection to the
broadband router. If the light is off,
check the physical connections for
the ethernet port.
7. RESET
Press the reset while the telephone
base is powered on to reboot
the system. Press and hold the
reset button while the telephone
base is powered on to reset all
configurable parameters back to
factory default settings except the
handset registration parameters
and perform a software reboot.
Getting to know the ip8300
1
2
4
5
6
8
9
10
8. TEL LINE JACK
Connects to your home
telephone line for making
and receiving calls.
9. ETHERNET
Connects to your broadband
enabled router to access the
Internet.
10. POWER PORT
Connects to the telephone
base power adapter, and the
telephone base power adapter
conncect to an electrical outlet
to provide power to the unit.
Telephone base layout
3
7

www.vtechphones.com 4
Before you begin Basic operation
Status of indication light
Name Color Indication light status Description
POWER Red Steady on Power on.
VMWI Orange Off There is no new voicemail.
Blinking There is new voicemail.
Line In Use Orange
Off Telephone line is not in use.
Blinking Telephone is ringing.
Steady on Telephon line is in use.
Info Orange
Off Unable to obtain an IP address; DHCP failed.
Blinking Obtained IP but unable to register with server.
Steady on Registration successful. Device ready to use.
Internet Orange
Off No ethernet connection.
Blinking Data transmit/receive.
Steady on Ethernet cable connected.
Getting to know the ip8300

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5
Getting to know the ip8300
Handset layout
1. Earpiece
Audio output for telephone
calls.
2. Info key
Press this key to access online
content.
3. Left Softkey
Press this key to select the
action shown on the bottom left
of the screen.
4. (speaker)
Press this key to activate/
deactivate the speakerphone.
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place a call in speakerphone
mode after pre-dialing a number.
5. /FLASH
Press this key to get a dial tone.
After pre-dialing a number,
press this key to make a call.
While there is a call waiting,
press FLASH to answer the
call.
6. Keypad
These keys are used for dialing
phone numbers, or entering
text.
1
2
4
3
5
8
9
10
11
7. Microphone
Audio input for telephone calls.
8. Right Softkey
Press this key to select the action
shown on the bottom right of the
screen.
9. REDIAL
Press this key to bring up a list of
recently dialed numbers.
10.OFF
Press this key to end a call.
Press this key from any menu,
or submenu to return to the idle
screen.
11.NavKey (Navigation Key)
Use this key for navigating menu
screens and for positioning the
cursor when editing text.
When the telephone is in use, use
the up or down NavKey to adjust
the listening volume.
Press the center NavKey SEL to
select the highlighted item.
7
6
CENTER
DOWN
UP
LEFT RIGHT

www.vtechphones.com 6
Before you begin Basic operation
Handset status icons
1.
No connection to the telephone base. Make sure the telephone base
is powered on and the telephone is within its range.
2.
Not subscribed to any telephone base. See Registration process (page
xx) for information on registering handsets to a telephone base.
3.
Handset has signal and is communicating with the telephone base.
4. NEW
There are new voicemail messages.
5.
The handset alarm is set.
6.
The telephone line is in use.
7.
Battery indicator. An animated battery icon is displayed when the
battery is charging.
Getting to know the ip8300
Menu VIP List
1
NEW
Info Phone
01-01-2007 12:42 PM

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7
Using the handset
Softkeys
The handset has two softkeys that serve multiple functions. The text shown
above the softkey indicates the current function of the key. If no text is shown,
then the key has no function.
Basic navigation
Use the navigation key to move around the menu screens.
Press the center NavKey SEL to select a given option.
Return to idle screen at anytime by pressing OFF.
Use the info key to access online content. See the section on Info for
more information on info functions.
Entering text
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repeatedly will cycle through the characters on the key.
Text entry tips
Press 1to enter a space. If the # key was used to enable numeric mode,
then it will enter a 1.
Press the left NavKey to to move the cursor back one space and
delete text.
Pressing the #key in text entry mode alternates between lower case
mode, upper case mode, and numeric mode. The upper right corner of
the screen will display which mode is activated.
Pressing the *key in text entry mode will present a chart of different
symbols that you can select from. Use the navigation key to scroll though
the options and press the Select softkey to insert the symbol.
•
•
•
•
•
•
•
•
Getting to know the ip8300
<# Key IMAGE here>
-G[+/#)'JGTG 
Select
Back

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Basic operation
Getting to know the ip8300
Configure your Yahoo! account
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for free.
Installation and configuration

www.vtechphones.com
9
Prepare the handset
Handset charger installation
Plug the handset charger power adapter into the power port located at the bottom of the charger
and the other end into the electrical outlet as shown below. Make sure the electrical outlet is not
controlled by a wall switch.
The power adapters for the handset charger and the telephone base are different. The power
adapter for the handset charger is the smaller adapter.
Installation and configuration
Use only the AC
power adapter
supplied with this
telephone.
This power unit
is intended to be
correctly oriented
in a vertical
QTƀQQTOQWPV
position. The
prongs are not
designed to hold
the plug in place
if it is plugged
into a ceiling or
an under-the-
table/cabinet
outlet.
•
•

www.vtechphones.com 10
Basic operation
Getting to know the ip8300
Install handset battery
• Align the two holes of the battery plug with the socket pins in the handset battery compartment,
matching the red and black wires of the color-coded label.
• Place the battery in the compartment with the wires in the bottom right corner.
• Position the battery compartment cover and slide it towards the unit until it clicks into place.
• To purchase
replacement
batteries, visit
us on the web at
www.vtechphones.
com or call VTech
Communications,
Inc. at 1 (800)
595-9511 in the
United States.
In Canada, go to
www.vtechcanada.
com. or call 1 (800)
267-7377.
• It is recommended
to use the
telephone on-hook
while you are
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Info functions
due to high power
consumption.
Installation and configuration

www.vtechphones.com
11
Charge handset battery
After battery installation, there may be enough power for short calls. For optimal performance, we
recommend that you place the handset in the charger and allow the battery to charge for 16 hours
before use. The Charge light on the handset charger will illuminate to indicate that the handset is
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When the battery power is completely depleted, a full recharge takes about 16 hours. If the handset
will not be used for a long period, remove the battery to prevent possible leakage.
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Operation Operating time
While in use (talking) 2 hours
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• A new battery is installed in the handset.
• The battery indicator on the handset display is empty.
CAUTION:
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1. Use only the battery(ies) provided or their equivalent.
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codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns
or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Installation and configuration

www.vtechphones.com 12
Main menu
Installation and configuration
4. Exercise care in handling battery(ies) in order not to create a short circuit with conductive materials
such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause
burns.
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WARNING:
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Installation and configuration

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13
Telephone base installation
Do not turn on the telephone base until you are instructed to do so.
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Installation and configuration
Broadband router
INTERNET
Computer
ip8300
Handset
TEL.LINE
ip8300
Telephone base
INTERNET
ip831
Handset Laptop
Modem

www.vtechphones.com 14
Main menu
Installation and configuration
STEP 1: Install telephone line
Plug one end of the telephone line cord into the telephone line jack on the back of the telephone base.
Then plug the other end of the cord into the modular wall telephone outlet.
STEP 2: Install DSL filter (optional)
If there is interference during telephone conversations and/or your caller ID features are not functioning
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STEP 3: Install ethernet cable
Using the yellow ethernet cable provided, connect one end into the yellow port labelled INTERNET,
located on the back of the telephone base and connect the other end into an available LAN port on
your broadband router.
STEP 4: Power on
Plug the telephone base power adapter into the power port located on the back of the ip8300 telephone
base and the other end into the electrical outlet. This turns the telephone on. Do NOT interrupt the
telephone installation process by unplugging the power or by using the handsets until the POWER,
INFO and INTERNET indicator lights on the front of telephone base have change to steady.
• This power unit
is intended to be
correctly oriented
KPCXGTVKECNQTƀQQT
mount position.
The prongs are not
designed to hold
the plug in place if
it is plugged into a
ceiling or an under-
the-table/cabinet
outlet.
• Use only the power
adapter provided
in this package;
using any other
power adapter
could damage the
telephone.
Installation and configuration
STEP 5: Check diagnostic LEDs
Refer to the Status of indication light section on page 4 for more information
on the diagnostic LEDs.
The POWER light should be steady on.
The INTERNET light should be steady on indicating a good physical
connection from the telephone base to your router.
•
•

www.vtechphones.com
15
The INFO light should be steady on indicating that the telephone system is able to access
data services on the internet.
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for additional information related to setup.
•
Installation and configuration

www.vtechphones.com 16
Main menu
Installation and configuration
Setup for data
After installing the telephone base and cordless handset you will be able to make
and receive standard telephone calls and access basic content from the Internet.
For more information on standard calling, refer to Basic operation section on
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Step 12TGUUVJGInfo on the handset to display the activation screen.
Step 22TGUUVJGStart softkey and then enter your ZIP code. Press the
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If the ZIP code was entered properly, a registration successful screen will be
displayed.
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personalizing the Internet content delivered to the ip8300. Refer to Info section
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If the ZIP code was entered improperly, you will be prompted to enter a valid
US zip code. Press the Back softkey to return to the previous screen and try
again.
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search for your area. For further details on the info screen, refer to Accessing
basic content section on pageXX.
Installation and configuration