V-tech IP8301 User manual

1

2
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 89 of this manual.
The information contained in this manual is believed to be correct at the time of printing. Some of the
contents in the phone may differ depending on the software version in your phone. This manual has
all the feature operations and troubleshooting necessary to install and operate your new VTech
telephone. Please review this manual thoroughly to ensure proper installation and operation of this
innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit
our website at www.vtechphones.com. n Canada, go to www.vtechcanada.com .

3
Table of Contents
Package Contents List 5
Getting to know the ip8301 6
Phone Keypad and Screen Layout 6
Handset Status Icons 7
Using the Handset 8
Chart of characters 9
Chart of symbols 10
Base Layout 11
Activation 12
Activating the Phone 12
Basic Calling eatures 13
Answering a call 13
aking a call 14
aking an internal “Intercom” call 15
Answering an external call during an
“Intercom” call 16
Call waiting for External Calls 16
Redial 17
Basic Phone Operations 18
Handset Speaker phone and hands-free 18
ute 18
Volume 18
Remote irmware Upgrade 19
Multiple Profiles 20
Create New user 21
Profile login and logout 22
Profile Settings 23
Delete User 23
Auto Logout 24
Change Display Name 25
Phone Settings 26
Ringer Volume 26
Keypad Tone 27
Contrast 28
Reset Settings 29
Ring Tones 30
Time 31
Registration Settings 33
Handset Settings 33
Base Settings 36
Help 42
Help – Call Features 42
Help – Online Services 43
Online Services 44
Weather Updates 44
Headlines 45
Yellow Pages 47
Call Log 53
issed calls 54
Answered Calls 55
Dialed calls 56
Advanced eatures 57
Visual Voice ail 57
Email 65
Address Book 72
Battery 85
Operating Range 86
Maintenance 86
About Cordless Telephones 87
Voice Modem Connections 88
Important Safety Instructions 89
Warranty 91

4
Regulations 93
Technical Specifications 95
requency control 95
Transmit frequency 95
Receive frequency 95
Channels 95
Nominal effective range 95
Size 95
Weight 95
Power requirements 95
Memory 95
Troubleshooting 96
During Installation 96
During Activation 97
Feature Specific 103
Index 105

5
Package Contents List
Package Contents List

6
Getting to know the ip8301
Phone Keypad and Screen Layout
Phone Keypad and Screen Layout
eatures
8. Display Screen – Screen for
Visual display
9. Right softkey – Press this key to
select the action shown on the
bottom right of the screen.
10. REDIAL/REMOVE – Press this
key to bring up a list of recently
dialed numbers, or to delete
characters when entering text.
11. O – Press this key to end a call.
Press this key from any menu or
submenu to return to the idle
screen.
12. Navigation Keys - Use this key
for navigating menu screens and
for positioning the cursor when
editing text.
While on a call, press the up or
down Navigation key to adjust the
listening volume.
Press the center SEL to select the
highlighted item.
1. Earpiece - Audio output for
telephone calls.
2. (Home key) – Press this
key to toggle between Phone
content and Comcast related
content
3. Left softkey – Press this key to
select the action shown on the
bottom left of the screen.
4. (speaker) – Press this key
to turn the speakerphone on or
off.
5. - Press this key to get a
dial tone. After pre-dialing a
number, press this key to make
a call.
Press this key to answer call
waiting.
6. Keypad - These keys are used
for dialing phone numbers, or
entering text.
7. Microphone – Audio input for
telephone calls.

7
Handset Status Icons
Handset Status Icons
1.
No connection to the telephone base. ake sure the telephone base is
powered on and the telephone is within its range.
2.
The handset is not registered to a telephone base. See page 40 for registration
instructions.
3.
Handset has signal and is communicating with the telephone base.
4.
There are new voicemail messages.
5.
There are new email messages
6.
The telephone line is in use.
7.
Battery indicator. An animated battery icon is displayed when the battery is
charging.
8.
The ringer volume is set to zero.

8
Using the Handset
Softkeys
The handset has two softkeys that serve multiple functions. The text shown above the softkey indicates the current
function of the key. If no text is shown, then the key has no function .
Basic navigation
• Press up or down navigation key or to move from one text box to another.
• Press the left or right navigation key or to move the cursor character by character within the same
text box
• Press the center NavKey/SEL/ to select a given option.
• Return to the idle screen at anytime by pressing OFF.
Entering text
Use the dial pad to enter characters while in a text entry field. The first key press will display the first character
presented on the key. Pressing the key repeatedly will cycle through the characters on the key (see Chart of
characters on pages 8-9).
Text Entry Tips
• Pressing the # key in text entry mode alternates between lower case mode, upper case mode, and numeric
mode. The upper right corner of the screen will display which mode is activated.
• Pressing the * key in text entry mode will present a chart of different symbols that you can select from. Use
the navigation key to scroll though the options and press the center Navigation key/SEL/ to insert the
symbol.
• Press 1 to enter a space. If the # key was used to enable numeric mode, then it will enter a 1.
• Press the left or right navigation keys or to move the cursor to the right of the character you want to
delete and press REDIAL/RE OVE to delete text.
Getting to know the ip8301

9
Chart of characters
Use the dial pad and the chart below to enter a text. Each press of a particular key causes characters to be
displayed in the following order:
Lower case:
Getting to know the ip8301

10
Upper case:
Chart of symbols
Press the * key in text entry mode will present a chart of different symbols as shown in the following table.
Getting to know the ip8301

11
Base Layout
7. RESET – Press the reset button
while the telephone base is
powered on to reboot the
system. Press and hold the
reset button for 10 seconds
while the telephone base is
powered on to reset the system
PIN to the default (0000), clear
the call history, and perform a
software reboot.
8. TELEPHONE LINE JACK –
Connects to your home
telephone line for making and
receiving calls.
9. ETHERNET – Connects to your
broadband router to access the
Internet.
10. POWER JACK – Connects to
the power adapter which plugs
into an electrical outlet to
provide power to the base.
1. IND HANDSET – If you
misplace a handset, press this
button to make the handset
ring. To stop the ringing, press
OFF on the handset, or press
FIND HANDSET on the
telephone base again.
2. POWER – A steady red light
indicates the base is powered
on.
3. VWMI – A blinking orange light
indicates that there are new
voicemail messages. If the light
is off, there are no new
voicemail messages.
4. LINE IN USE – A blinking
orange light indicates that there
is an incoming call. A steady
orange light indicates that the
telephone line is in use. If the
light is off, the telephone line is
not in use.
5. IN O – A blinking orange light
indicates that the telephone has
an IP address from the
broadband router, but cannot
communicate with the Internet.
A steady orange light indicates
that the base is communicating
with the Internet and is ready to
be used. If the light is off, the
base has failed to obtain an IP
address from the router.
6. INTERNET – A steady or
flickering orange light indicates
the base is properly connected
to the router.
Base Layout

12
Activation
Activating the Phone
The phone needs to be activated to use Comcast features. To activate your phone:
• Press center Navigation key/SEL/ to select the activation link “Activate your Comcast Digital Voice service”
• The screens will guide you through the activation process.
Activation

13
Basic Calling eatures
Answering a call
The handset allows you to answer internal as well as external call.
• To answer the incoming call, press softkey Answer or key on the handset. Once the call is connected, the
screen will display call connection screen with destination number.
• To disconnect the call, press O key.
Basic calling eatures

14
Making a call
To make an external call:
• Use keypad to enter the destination number you wish to reach and press Call softkey / key to make the
call. A splash screen will be displayed with the destination number.
• Call connecting screen and call in progress screens will follow with the destination number and the timer
displaying the duration of the call.
• Press O Key to end the call.
Basic Calling eatures

15
Making an internal “Intercom” call
The handset allows you to make internal as well as external call.
To make an internal call:
• Use keypad to enter the destination handset number you wish to reach and press softkey Intercom/ key to
make the call. A splash screen will be displayed with destination handset number.
• Call connecting and call in progress screens will follow with the destination number along with the timer
displaying the duration of the call.
• Press O key to end the call.
While entering the Destination Number screen, if one digit is entered the Right softkey will be Intercom and
when the second digit is entered it is changed to Call allowing you to make an external call.
The Options Key in the Call Connected Screen has the option Internal Call to conference the call with an
internal handset number.
Basic calling eatures
eatures

16
Answering an external call during an “Intercom” call
• During an intercom call, when there is an incoming external call, press softkey Answer on the handset and the
intercom call will end automatically.
• To end the intercom call without answering the incoming call, press O on the handset.
Call waiting for External Calls
• If you have call waiting service, there will be a tone if there is an incoming call during a telephone conversation.
Press the key or softkey Answer to answer the new incoming call.
Basic Calling eatures

17
Redial
The handset allows you to redial a number.
• To redial a number press the REDIAL/REMOVE key, a list of last dialed numbers is displayed.
• Use up or down navigation key or to choose the entry.
• Press key to make a call to the selected entry.
For more information about the calling features, refer the ‘welcome kit’ available in the package.
Basic Calling eatures

18
Basic Phone Operations
Handset Speaker phone and hands-free
• During a call, press key to select between speakerphone and normal handset use.
Mute
• While you are on a call, press softkey Mute to prevent the other end party to hear your voice, and press softkey
UnMute to return to two-ways conversation.
Volume
• During a call, press the up or down navigation key or to increase or decrease the volume respectively
and a volume bar will be displayed in the screen.
Basic Phone Operations

19
Remote irmware Upgrade
Remote Firmware upgrade is a process of upgrading your phone for any updates in the network. This process is
initiated in the Silver Base whenever there are any new software updates available in the server. This process
happens while you are on the Home screen or accessing any of the online services. There will be a message
indicating when the firmware upgrade is started and then the base will go for a reboot and you will be able to see
the LEDs blinking on the Silver Base. This process generally takes a minute and you will see a confirmation message
about the status of the firmware upgrade process. Pressing start on the confirmation screen will return to the
original screen. During the entire process of firmware upgrade, you will not be able to make or receive calls.
T
Remote irmware Upgrade
Operations

20
Multiple Profiles
If you have Comcast.net email accounts, you will be able to create multiple profiles.
If you are logged into your profile, you will be able to access Email and Network Address book features.
If you are not logged into your profile, you will have access only to Visual voicemail, Yellow pages, Local
Address book, Headlines and Weather.
If you are logged into your profile, then your profile name will be displayed in the Home screen as shown in the
figure.
In the following section you will get to know how to create new profiles, delete profiles, change profile display
name etc.
Multiple profiles