V-tech SIP Cordless Series User manual

SIP Contemporary Series
CTM-S2115
SIP 1-Line Hidden Base with Cordless Handset and Charger
Quick Start Guide

2
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1. This product should be installed by a qualified technician.
2. This product should only be connected to the host equipment and never directly
to the network such as Public Switch Telephone Network (PSTN) or Plain Old
Telephone Services (POTS).
3. Read and understand all instructions.
4. Follow all warnings and instructions marked on the product.
5. Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
6. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink,
laundry tub or swimming pool, or in a wet basement or shower.
7. Do not place this product on an unstable table, shelf, stand or other unstable
surfaces.
8. Slots and openings in the back or bottom of the telephone base and handset are
provided for ventilation. To protect them from overheating, these openings must
not be blocked by placing the product on a soft surface such as a bed, sofa or rug.
This product should never be placed near or over a radiator or heat register. This
product should not be placed in any area where proper ventilation is not provided.
9. This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supplied at the premises,
consult your dealer or local power company.
10. Do not allow anything to rest on the power cord. Do not install this product where
the cord may be walked on.
11. Never push objects of any kind into this product through the slots in the telephone
base or handset because they may touch dangerous voltage points or create a short
circuit. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, but take it
to an authorized service facility. Opening or removing parts of the base station or
handset other than specified access doors may expose you to dangerous voltages
or other risks. Incorrect reassembling can cause electric shock when the product is
subsequently used.
13. Do not overload wall outlets and extension cords.

3
14. Unplug this product from the wall outlet and refer servicing to an authorized
service facility under the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operation instructions.
Improper adjustment of other controls may result in damage and often requires
extensive work by an authorized technician to restore the product to normal
operation.
• If the product has been dropped and the telephone base and/or handset has
been damaged.
• If the product exhibits a distinct change in performance.
15. Avoid using a telephone (other than cordless) during an electrical storm. There is a
remote risk of electric shock from lightning.
16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under
certain circumstances, a spark may be created when the adapter is plugged into the
power outlet, or when the handset is replaced in its cradle. This is a common event
associated with the closing of any electrical circuit. The user should not plug the
phone into a power outlet, and should not put a charged handset into the cradle,
if the phone is located in an environment containing concentrations of flammable
or flame-supporting gases, unless there is adequate ventilation. A spark in such an
environment could create a fire or explosion. Such environments might include:
medical use of oxygen without adequate ventilation; industrial gases (cleaning
solvents; gasoline vapors; etc.); a leak of natural gas; etc.
17. Only put the handset of your telephone next to your ear when it is in normal talk
mode.
18. The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
19. Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
20. In wall mounting position, make sure to mount the telephone base on the
wall by aligning the eyelets with the mounting studs of the wall plate. Then
slide the telephone base down on both mounting studs until it locks into

4
place. Refer to the full instructions in Installation in the user’s manual.
21. Listed PoE (The product is considered not likely to require connection to an
Ethernet network with outside plant routing).
CAUTIONS
• Keep small metallic objects such as pins and staples away from the handset receiver.
• There may be a risk of explosion if a wrong type of handset battery is used
(CTM-S2115). Use only the supplied rechargeable battery (BT164392/BT264392)
or replacement battery (BT264392). Dispose of used batteries according to the
information in The RBRC® seal in this user guide.
SAVE THESE INSTRUCTIONS
Instructions de sécurité importantes
Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent
toujours être prises pour réduire les risques d’incendie, d’électrocution et de blessure,
notamment les suivantes :
1. Ce produit doit être installé par un technicien qualifié.
2. Ce produit ne doit être connecté qu’à l’équipement hôte et jamais directement
au réseau tel que le réseau téléphonique public commuté (RTPC) ou les services
téléphoniques classiques (POTS).
3. Lire et comprendre toutes les instructions.
4. Respecter tous les avertissements et instructions figurant sur le produit.
5. Débranchez ce produit de la prise murale avant de le nettoyer. N’utilisez pas de
nettoyants liquides ou en aérosol. Utilisez un chiffon humide pour le nettoyage.
6. N’utilisez pas ce produit près de l’eau, par exemple près d’une baignoire, d’une
cuvette de lavage, d’un évier de cuisine, d’une cuve de lavage ou d’une piscine, ou
dans un sous-sol ou une douche humide.
7. Ne pas placer ce produit sur une table, une étagère, un support ou toute autre
surface instable.
8. Des fentes et des ouvertures à l’arrière ou en-dessous du socle du téléphone et du
combiné sont prévues pour la ventilation. Afin de les protéger contre la surchauffe,
ces ouvertures ne doivent pas être obstruées en plaçant le produit sur une surface
souple comme un lit, un divan ou un tapis. Ce produit ne doit jamais être placé à
proximité ou au-dessus d’un radiateur ou d’un registre de chaleur. Ce produit ne
doit pas être placé dans un endroit où une ventilation adéquate n’est pas assurée.

5
9. Ce produit ne doit être utilisé qu’avec le type de source d’énergie indiqué sur
l’étiquette de marquage. Si vous n’êtes pas sûr du type d’alimentation électrique
sur place, consultez votre revendeur ou votre compagnie d’électricité locale.
10. Ne laissez rien reposer sur le cordon d’alimentation. N’installez pas ce produit à un
endroit où l’on pourrait marcher sur le cordon.
11. N’introduisez jamais d’objets de quelque nature que ce soit dans ce produit par les
fentes du socle du téléphone ou du combiné, car ils pourraient toucher des points
de tension dangereux ou créer un court-circuit. Ne jamais renverser de liquide de
quelque nature que ce soit sur le produit.
12. Pour réduire le risque d’électrocution, ne démontez pas ce produit, mais confiez-le
à un service après-vente agréé. Ouvrir ou retirer des parties du socle du téléphone
ou du combiné autres que les portes d’accès spécifi ées peut vous exposer à
des tensions dangereuses ou à d’autres risques. Un remontage incorrect peut
provoquer une électrocution lors de l’utilisation ultérieure du produit.
13. Ne surchargez pas les prises murales et les rallonges électriques.
14. Débranchez ce produit de la prise murale et confi ez l’entretien à un centre de
service agréé dans les conditions suivantes :
• Lorsque le cordon d’alimentation ou la fiche est endommagé ou effiloché.
• Si du liquide a été renversé sur le produit.
• Si le produit a été exposé à la pluie ou à l’eau.
• Si le produit ne fonctionne pas normalement en suivant les instructions
d’utilisation. Ne réglez que les commandes qui sont couvertes par le mode
d’emploi. Un mauvais réglage des autres commandes peut entraîner des
dommages et nécessite souvent un travail important de la part d’un technicien
autorisé pour remettre le produit en état de fonctionnement.
• Si le produit est tombé et que le socle du téléphone et/ou le combiné ont été
endommagés.
• Si le produit présente un changement distinct de performance.
15. Évitez d’utiliser un téléphone (autre que sans fil) pendant un orage électrique.
Il existe un risque d’électrocution dû à la foudre.
16. N’utilisez pas le téléphone pour signaler une fuite de gaz à proximité de la fuite.
Dans certaines circonstances, une étincelle peut se produire lorsque l’adaptateur
est branché dans la prise de courant, ou lorsque le combiné est replacé dans son
berceau. Il s’agit d’un événement courant associé à la fermeture de tout circuit
électrique. L’utilisateur ne doit pas brancher le téléphone dans une prise de
courant, ni placer un combiné chargé dans son socle, si le téléphone est situé dans

6
un environnement contenant des concentrations de gaz inflammables ou propices
aux flammes, à moins qu’il n’y ait une ventilation adéquate. Une étincelle dans un tel
environnement pourrait créer un incendie ou une explosion. Ces environnements
peuvent comprendre : l’utilisation médicale de l’oxygène sans ventilation adéquate;
les gaz industriels (solvants de nettoyage; vapeurs d’essence; etc.); une fuite de gaz
naturel; etc.
17. Ne placez le combiné de votre téléphone près de votre oreille que lorsqu’il est en
mode de conversation normal.
18. Les adaptateurs d’alimentation sont destinés à être correctement orientés en
position verticale ou au sol. Les broches ne sont pas conçues pour maintenir la fiche
en place si elle est branchée au plafond, sous la table ou dans une prise de courant
d’armoire.
19. Utilisez uniquement le cordon d’alimentation et les piles indiqués dans ce manuel.
Ne jetez pas les piles au feu. Elles risquent d’exploser. Vérifiez auprès des autorités
locales les éventuelles instructions spéciales d’élimination.
20. En position de montage mural, veillez à monter le socle du téléphone sur
le mur en alignant les oeillets avec les montants de fixation de la plaque
murale. Ensuite, faites glisser le socle téléphonique vers le bas sur les deux
montants de montage jusqu’à ce qu’il se verrouille en place. Reportez-vous aux
instructions complètes dans la section Installation du guide d’utilisation.
21. Listé POE (Le produit est considéré comme peu susceptible de nécessiter une
connexion à un réseau Ethernet avec un routage extérieur à l’installation).
MISE EN GARDE
• Gardez les petits objets métalliques tels que les épingles et les agrafes loin du
combiné.
• Il peut y avoir un risque d’explosion si un mauvais type de pile de combiné est
utilisé (CTM-2115). Utilisez uniquement la pile rechargeable fournie (BT164392/
BT264392) ou une pile de remplacement (BT264392). Éliminez les piles usagées
conformément aux informations figurant dans le sceau RBRCMD de ce guide
d’utilisation
CONSERVEZ CES INSTRUCTIONS

7
Parts Checklist
Your package contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Handset Charger
Adapter
Base Station Base Station
wall-mounting plate
Ethernet Cable
WALLMOUNT SLOT
S211X BASE Artwork
RESET
illustration scale 40%
Hwang Jin wook | 09. Jan. 2019 | Revision 1.0CSP | M100 Base
1
2
3
5
7
4
6
1a
8
9
PART DESCRIPTION COLOR/MATERIAL TEXTURE/FINISH
01. Left Housing SPI B-1Graphite Spray
02. Right Housing SPI B-1Graphite Spray
03. Lens SPI B-1Clear Acrylic Lens
Silkscreen on the rear ( Background ) Pantone Black C
Silkscreen on the rear ( , , ) - Pantone Coolgray 3C
Silkscreen on the rear ( , ) - Milky White / Green Backlight
Silkscreen on the Top ( ) - Pantone 8001C
04. Middle Housing SPI A-1
MT-11520
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
05. Antenna Back Housing MT-11520Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
06. Antenna Front Housing SPI B-1Graphite Spray
08. Bottom Cover SPI B-1
MT-11520
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
09. Wall Mount Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
07. Chrome Key SPI A-1
SPI A-1
TL92278BT
Chrome Plating ( without Top Surface )
Engraving -0.3mm ( ) High Glossy Chrome
Top Surface
Artwork_ C4012 Charger_ Black
Date : 25 May 2020
by JW
Version 1.0
Artwork_C4012 Charger_Black
Date : 25 May 2020
by JW
Version 1.0
Silk screen on the top surface
Pantone 427 C
Embossed 0.3mm
Cordless Handset and
Handset Battery
(preinstalled in the handset)
Handset Charger

8
Base Station Layout
1FIND HANDSET button.
• Short press (for less than 2 seconds) to find the handset by making it
ring. Short press again to stop handset ringing.
• Short press (for less than 2 seconds) ten times, then long press
(between 5 and 10 seconds) to restore the phone’s factory defaults.
2POWER LED
3VoIP LED
4 Antenna
5 AC adapter input
6 Reset button. Short press (for less than 2 seconds) to reboot the phone.
7 PC port
8 Ethernet port
WALL MOUNT SLOT
S211X BASE Artwork
RESET
WALL MOUNT SLOT
S211X BASE Artwork
RESET
1
2
3
4
5
6
7
8

9
Cordless Handset Layout
1FLASH/TALK
2OFF
3 Numeric dial keys
4SPEAKER key
5 Speed dial keys
Programmable key #1
Programmable key #2
6 Handset earpiece
7VOLUME +/-
8EMERGENCY
9HOLD
10 MUTE
11 MESSAGES
12 Low battery LED
13 Microphone
14 Speaker
15 MESSAGE WAITING LED
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

10
Cordless Handset Charger Layout
1 Charging poles
2CHARGE LED

11
Base Station Installation
This section assumes that your network infrastructure is established and that your IP PBX
phone service has been ordered and configured for your location. For more information
about IP PBX configuration, please refer to the SIP Phone Configuration Guide.
You can power the base station using a compatible VTech power adapter (sold separately)
or using Power over Ethernet (PoE Class 2) from your network. If you are not using PoE,
install the base station near a power outlet not controlled by a wall switch. The base station
can be placed on a flat surface or mounted on a wall in a vertical or horizontal orientation.
To install the base station:
1. Plug one end of the Ethernet cable into the Ethernet port on the rear of the base
station (marked by NET), and plug the other end of the cable into your network
router or switch.
2. If the base station is not using power from a PoE-capable network router or switch:
a. Connect the supplied power adapter to the base station power jack.
b. Plug the power adapter into an electrical outlet that is not controlled by a wall
switch.
IMPORTANT INFORMATION
1. Use only a compatible VTech power adapter. To order a replacement power adapter,
call 1 [phone].
2. The power adapter is intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.

12
To mount the base station on a wall:
1. Install two mounting screws on the wall. Choose screws with heads larger than 5 mm
(3/16 inch) in diameter (1 cm / 3/8 inch diameter maximum). The screw centers should
be 5 cm (1 15/16 inches) apart vertically or horizontally.
2. Tighten screws until only 3 mm (1/8 inch) of the screws are exposed.
3. Attach the mounting plate to the top of the base station. Insert the tab into the slot and
then push the plate in at the bottom of the base station until the mounting plate
clicks into place.
4. Check to make sure the plate is secure at top and bottom. It should be flush with the
base station body.
Insert tab into slot.

13
5. Place the base station over the mounting screws.
6. Connect the Ethernet cable and power as described on page 11.

14
Handset Charger Installation
1. Install the handset charger as shown below.
• Make sure the supplied power adapter is securely plugged into an outlet not
controlled by a wall switch.
2. Bend a small paperclip and gently insert it in the handset battery ON pinhole to turn
on the cordless handset.
• Without turning on the battery, the handset cannot be charged or operated.
• The battery is fully charged after 16 hours of continuous charging. For best
performance, keep the handset in the charging base when not in use.
3. On the handset, press /SPEAKER. Listen for a dial tone, and then press
/SPEAKER again to hang up.

15
CAUTIONS
Use only the supplied power adapter. The supplied power adapter is not designed for
use in any other devices. Misuse of it on your other devices shall be prohibited. To order a
replacement, call 1-888-907-2007.
Installation Notes
Avoid placing the base station, handset, or handset charger too close to:
• Communication devices such as television sets, DVD players, or other cordless
telephones
• Excessive heat sources
• Noise sources such as a window with traffic outside, motors, microwave ovens,
refrigerators, or fluorescent lighting
• Excessive dust sources such as a workshop or garage
• Excessive moisture
• Extremely low temperature
• Mechanical vibration or shock such as on top of a washing machine or work bench
Handset Registration
Your cordless handset is preregistered to the base station. You do not need to register
your cordless handset.
You can register additional cordless handsets to the base station. The Base station
accommodates up to four CTM-C4402 cordless handsets.
1. On the base station, press the FIND HANDSET button for four seconds, then release
the button. Both LEDs on the base station begin to flash.
2. On the cordless handset, press the key sequence: 1 2 3 MUTE.
When the registration process completes, the MESSAGE WAITING LED flashes once,
and you hear three rising beeps as confirmation.
Handset Deregistration
1. When a registered cordless handset is idle, press the key sequence:
3 3 1 7 3 4 # MUTE.
When the deregistration process completes, you hear a confirmation tone.
2. To reset the cordless handset to factory settings, press the key sequence:
8 8 3 2 4 7 # MUTE.

16
Finding your phone’s IP address
If you want to use the Web User Interface to configure the phone, you need to know the
phone’s IP address. You can obtain the phone’s IP address using either of the following
methods: *
Voice Menu
1. When the phone is idle, press this key sequence on the handset: TALK .
A digitized voice on the handset will announce Voice Menu options.
2. Press 1for network configuration.
3. Press 2for IP address.
A digitized voice on the handset will announce the IP address.
Administration Tool
1. Run the VTech Hotel SIP Phone Admin Tool on a computer with access to your SIP
network.
2. Enter the Start IP and End IP range to search, and then click >.
You should consult with your network administrator for the IP range used at your
installation.
3. Click the IP range in the table, and then click Refresh.

17
4. Under Select target models, select the CTM-S2115 checkbox.
5. Enter your Password, and then click Apply. The default password is admin.
The Admin tool begins scanning IP addresses. As the scan proceeds, the list of devices
is updated.
6. Look for your phone’s MAC Address. The table entry will display the phone’s IP
address.
Check the MAC Address against the LAN MAC or the WIFI MAC, depending on which
connection (LAN or WIFI) is in use. The labels of both LAN and WIFI MAC are pasted
on the base station.

18
Voice Menu
The Voice menu enables you to use the handset to query and change phone settings.
To access the Voice Menu:
1. When the phone is idle, press this key sequence on the handset: TALK ÛÛÛÛ.
A digitized voice on the handset will announce Voice Menu options.
2. Press the number key on the handset to select the desired menu option, or enter
information. A list of menu options is shown in the diagram below.
For example, to find out the IP address of the phone, press 1for Network
Configuration, then press 2for IP Address.
3. When you are finished with the Voice menu, press OFF on the handset or place it in
the handset charger.
NOTE: If you changed any network settings, your phone will automatically reboot.
This will enable your new settings to take effect.
7
Soware
Version
3
Factory Reset
1 Reset
Speed Dial to
Default*
2 Clear All
Speed Dial*
5
Reboot*
* requires password
(default 1234)
1
Network
Conguraon
2
IP Address
3
Subnet Mask
1
WAN Port Type
4
Gateway
1 DHCP
2 Stac IP
5
DNS
6
WiFi Status
7
WiFi Network
1 Enable
2 Disable
2
Phone
Conguraon
1
Phone Number
2
Server IP
Address
4
Call Forward
3
Port
4
Edit Speed Dial
6
Web Access
Portal
1 Enable
2 Disable

19
Handset Battery Charging
The battery must be fully charged before using the cordless handset for the first time. The
CHARGE LED turns on when the handset is charging on the telephone base, charging
base or charging stand. The battery is fully charged after 16 hours of continuous charging.
For best performance, keep the cordless handset in the telephone base, charging base or
charging stand when not in use.
Replacing a Cordless Handset Battery
The cordless handset battery is preinstalled. To replace the cordless handset battery,
follow the steps below.
1. Use a narrow object to pry open the screw cover and remove the screw with cross
head screwdriver. Then, insert a 5 mm standard flat head screwdriver in the provided
slot and gently open the handset cover.
2. Unplug the battery connector from the socket and then remove the battery from the
handset battery compartment.
3. Plug the battery connector securely into the socket inside the handset battery
compartment. Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.

20
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING/ AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PASINCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine CR1535
THIS SIDE UP
4. To replace the handset cover, align all the tabs on the handset cover against the
corresponding grooves on the handset, then firmly push downward until all the tabs
lock in the grooves. Then install the screw.
CAUTIONS
• There may be a risk of explosion if a wrong type of handset battery is used. Use only
the supplied rechargeable battery (BT164392/BT264392) or replacement battery
(BT264392). To order a replacement, call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is
removed.
• Dispose of used batteries according to the information in The RBRC® seal.