REN 0.6A
Batteries Four AA alkaline batteries
Operating temperature 32°F - 122°F
0°C - 50°C
Technical specifications
Maintenance
Taking care of your telephone
• Your telephone contains sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment.
• Place the handset down gently. Save the original packing
materials to protect your telephone if you ever need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not handle it with
wet hands. Do not install the telephone near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to
electronic equipment. For your own safety, take caution when
using electric appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain
its luster for many years. Clean it only with a soft cloth slightly
dampened with water or a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when
you are wet or standing in water. If the telephone base should fall into
water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE TELEPHONE LINE
CORD FROM THE WALL. Then, pull the unit out by the unplugged cord.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your
nontraditional telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB
port on your computer. Do not plug into a multiple port USB hub (USB
splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own
external power supply.
• If you are using a firewall, it may prevent access to your nontraditional
telephone service. Contact your service provider for more information.
I’ve set my LCD language to Spanish or French and I don’t know how
to change it back to English.
• When the telephone is idle, press MENU/SELECT, and then
enter 3645474#. The LCD language is reset to English and the
telephone returns to idle mode.
If you have difficulty with your product, please try the following suggestions.
For customer service, visit our website at www.vtechphones.com, or
call 1 (800) 595-9511. In Canada, visit www.vtechcanada.com, or
dial 1 800) 267-7377
No dial tone.
• Make sure all plugs are connected properly. Inspect the
telephone line cord connections at the wall jack and telephone.
Also inspect the coiled handset cord connections at both ends.
• Unplug the telephone and connect it to another wall jack. If it still
does not work and other telephones in your home are working, the
problem is with this telephone.
Telephone does not ring.
• Try setting the RINGER switch to +.
• If there are several other telephones on the same line, try
disconnecting some of the other telephones. Having too many
telephones connected can also create problems such as low
ringer volume or impaired sound quality during calls.
Difficulty storing numbers in memory.
• Make sure you are pressing the correct sequence of keys for
storing numbers.
• If you are interrupted by a recorded announcement asking you to
hang up or by a loud buzzing noise, hang up and store the number
without lifting the handset.
Screen is blank.
• Make sure the batteries are correctly installed.
• Replace batteries with new batteries.
Caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this
service from your telephone service provider for this feature to
work on your telephone.
• If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
DSL filter between the telephone line cord and the telephone
wall jack. The filter prevents noise and caller ID problems caused
by DSL interference. Please contact your DSL service provider for
more information about DSL filters.
• Your caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use
equipment that is compatible with caller ID.
No caller ID information while on a call.
• Make sure your telephone service provider provides caller ID
information while you are on a call. This is sometimes known as caller
ID on call waiting or type 2 caller ID.
• The telephone cannot display the caller ID information if another
telephone on the same line is in use. Make sure all extensions are
on hook.
Screen incorrectly displays IN USE/NO LINE.
• Make sure the telephone line cord is connected properly.
Troubleshooting
Telephone overview
• Mute the handset or
speakerphone microphone.
• Redial the last number dialed.
• During a call, press to receive
an incoming call if you
subscribe to the call waiting
service from your telephone
service provider.
• Press to return to idle mode.
• Press and hold for four
seconds when the telephone
is not in use to erase the
missed calls indicator.
• Review call history records.
• Scroll through options when
in the feature menu.
• Enter the directory. Scroll
through options when in the
feature menu.
• Display the menu.
• Save the setting and advance
to the next feature setting.
• Press to delete the displayed
entry.
• Press and hold to remove all
call history entries when in
idle mode.
• Press to enter lower locations
of speed dial keys.
FCC and ACTA information
If this equipment was approved for connection to the telephone network prior to
July 23, 2001, it complies with Part 68 of the Federal Communications Commission
(FCC) rules. If the equipment was approved after that date, it complies with the Part
68 rules and with the Technical Requirements for Connection of Equipment to the
Telephone Network adopted by the Administrative Council for Terminal Attachments
(ACTA). We are required to provide you with the following information.
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among
other things, an identifier indicating product approval and the Ringer
Equivalence Number (REN). This information must be provided to your
telephone service provider upon request. For equipment approved prior
to July 23, 2001, the product identifier is preceded by the phrase “FCC Reg
No.” and the REN is listed separately. For equipment approved after that
date, the product identifier is preceded by “US” and a colon (:), and the
REN is encoded in the product identifier without a decimal point as the
sixth and seventh characters following the colon. For example, the product
identifier US:AAAEQ03T123XYZ indicates the REN would be 0.3.
The REN is used to determine how many devices you can connect to your
telephone line and still have them ring when you are called. In most, but
not all areas, the sum of all RENS should be five (5.0) or less. You might
want to contact your telephone service provider for more information.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring
and the telephone network must comply with the applicable Part 68 rules
and technical requirements adopted by ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular wall jack that is also compliant. An RJ11
jack should normally be used for connecting to a single line and an RJ14 jack
for two lines, see installation instructions in the user’s manual. This equipment
may not be used with coin telephone lines or with party lines. If you have
specially wired alarm dialing equipment connected to your telephone
line, ensure the connection of this equipment does not disable your
alarm equipment. If you have questions about what will disable the alarm
equipment, consult your telephone service provider or qualified installer.
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the
modular wall jack until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined
under the limited warranty.
4. Rights of the telephone service provider
If this equipment is causing harm to the telephone network, the telephone
service provider may temporarily discontinue your telephone service. The
telephone service provider is required to notify you before interrupting
service. If advance notice is not practical, you will be notified as soon as
possible. You will be given the opportunity to correct the problem and
the telephone service provider is required to inform you of your right
to file a complaint with the FCC. Your telephone service provider may
make changes in its facilities, equipment, operation, or procedures that
could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing
aid compatible.
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store
police, fire department and emergency medical service telephone
numbers in these locations. If you do, please keep three things in mind:
a. We recommend that you also write the telephone number on the
directory card (if applicable), so that you can still dial the emergency
number manually if the memory dialing feature doesn’t work.
b. This feature is provided only as a convenience, and the manufacturer
assumes no responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not
recommended. However, if you do make a call to an emergency number:
• You must remain on the line and briefly explain the reason for the
call before hanging up.
• Programming/testing of emergency numbers should be
performed during off-peak hours, such as in the early morning or
late evening, when the emergency services tend to be less busy.
Part 15 of FCC rules
Some telephone equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used properly, may cause interference to radio
and television reception. This product has been tested and found to meet the
standards for a Class B digital device, as specified in Part 15 of the FCC rules.
These specifications are designed to provide reasonable protection against
such interference in a residential installation. However, there is no guarantee
that interference will not occur in a particular installation. If this product causes
interference to radio, VCR or television reception when it is in use, you might
correct the interference with any one or all of these measures:
• Where it can be done safely, reorient the receiving radio, VCR or television
antenna.
• To the extent possible, relocate the radio, VCR, television or other receiver
with respect to the telephone equipment.
• If this telephone product runs on AC power, plug your product into an AC outlet
that’s not on the same circuit as one used by your radio, VCR or television.
• Consult a dealer or an experienced radio/TV technician for help.
Modifications to this product, not expressly approved by the manufacturer,
could void the user’s authority to operate the equipment.
Limited warranty
1. What does this limited warranty cover?
The manufacturer of this Vtech branded product warrants to the holder
of a valid proof of purchase (“CONSUMER” or “you”) that the product and
all accessories provided in the sales package “PRODUCT”) are free from
defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to
the CONSUMER for products purchased and used in the United States of
America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially
defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs
the PRODUCT, they may use new or refurbished replacement parts. If
the manufacturer chooses to replace the PRODUCT, they may replace it
with a new or refurbished PRODUCT of the same or similar design. The
manufacturer will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR
from the date of purchase. If the manufacturer repairs or replaces a
materially defective PRODUCT under the terms of this limited warranty,
this limited warranty also applies to repaired or replacement PRODUCT for
a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-
year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or
other physical damage, improper installation, abnormal operation or
handling, neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration,
or modification by anyone other than an authorized service
representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by
signal conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-
Vtech accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number
plates or electronic serial numbers have been removed, altered or
rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair
from outside the United States of America or Canada, or used
for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item
6); or
• Charges for installation or setup, adjustment of customer
controls, and installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.vtechphones.com or call 1 (800) 595-9511. In Canada, visit
www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual;
a check of the PRODUCT controls and features may save you a
service call.
Except as provided by applicable law, you assume the risk of loss
or damage during transit and transportation and are responsible
for delivery or handling charges incurred in the transport of the
Products) to the service location. The manufacturer will return
repaired or replaced PRODUCT under this limited warranty.
Transportation, delivery or handing charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT
in transit. If the PRODUCT failure is not covered by this limited
warranty, or proof of purchase does not meet the terms of this
limited warranty, the manufacturer will notify you and will request
that you authorize the cost of repair prior to any further repair
activity. You must pay for the cost of repair and return shipping
costs for the repair of products that are not covered by this limited
warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the
PRODUCT to the service location along with a description of
the malfunction or difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying
the PRODUCT purchased (PRODUCT model) and the date of
purchase or receipt; and
c. Provide your name, complete and correct mailing address, and
telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between
you and the manufacturer of this VTech branded PRODUCT. It
supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties
for this PRODUCT. The warranty exclusively describes all of the
manufacturer’s responsibilities regarding the PRODUCT. There
are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on
any such modification.
State/Provincial Law rights: This warranty gives you specific legal
rights, and you may also have other rights which vary from state to
state or province to province.
Limitations: Implied warranties, including those of fitness for a
particular purpose and merchantability (an unwritten warranty that
the PRODUCT is fit for ordinary use) are limited to one year from
date of purchase. Some states/provinces do not allow limitations
on how long an implied warranty lasts, so the above limitation may
not apply to you. In no event shall the manufacturer be liable for
any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to
use the PRODUCT or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from
the use of this PRODUCT. Some states/provinces do not allow the
exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
Specifications are subject to change without notice.
© 2020 VTech Communications, Inc.
All rights reserved. 03/20. CD1153_ACIB_V7.0
• Adjust the speakerphone or
handset listening volume.
• Make or answer a call using
speakerphone.
• Press to save or dial numbers in
speed dial locations.
To review the call history:
1. Press to enter the call history.
2. Press or to scroll through the caller ID entries.
3. Press CANCEL to exit and return to idle mode.
To dial a caller ID entry:
1. Press to enter the call history.
2. Press or to scroll through the caller ID entries.
3. Lift the handset or press SPEAKER to call.
To delete a caller ID entry:
1. Press to enter the call history.
2. Press or to scroll through the caller ID entries.→
press DELETE → MENU/SELECT.
To delete all caller ID entries:
1. When the telephone is idle,press and hold DELETE →
press MENU/SELECT.
Missed (new) call indicator
• If you do not want to review the missed calls one by
one, but still want to keep them in the caller ID log,
you can press and hold CANCEL on the telephone
for four seconds when the telephone is idle.
10 Caller ID
1
2
Press to release! Press to secure!
Flip over!
3Plug!
Wrap!
Plug!
If you have DSL high-speed Internet service, a
DSL filter (not included) is required. The DSL filter
must be plugged into the telephone wall jack.
Align
11 Wall-mount installation (optional)
Slide! Slide!
• Flashes when there is an
incoming call.