Valor Fires 860 vienna Instructions for use

5122091/02
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.
Model860
Ashdown& Richmond
COAL EFFECT ELECTRIC STOVE
WITH REMOTE CONTROL
(GC No. EF-032-27)
Important: Please keep your guide in a safe place for future reference
This guide is intended to help you
install and care for your Valor Fires
electric stove. Please read carefully
before installing and using your stove.
However, if further information is
required, our
Valor Fires Technical Helpline
will be pleased to help.
Telephone [phone]
(National call rates apply in the United
Kingdom)
In the Republic of Ireland
Telephone [phone]

© Baxi Heating U.K. Limited 2007.
All rights reserved. No part of this publication may be reproduced in any material form
(including photocopying), stored in any medium by electronic means (including in any
retrieval system or database) or transmitted, in any form or by any means, whether
electronic, mechanical, recording or otherwise, without the prior written permission of
the copyright owner.
Applications for the copyright owner's permission to reproduce any part of this
publication should be made, giving details of the proposed use, to the following address:
The Company Secretary, Baxi Heating UK Limited, The Wyvern Business Park, Stanier
Way, Derby, DE21 6BF.
Warning: Any person who does any unauthorised act in relation to a copyright work
may be liable to criminal prosecution and civil claims for damages.
CUSTOMER CARE
Thank you for choosing Valor Fires
All Valor Fires stoves are designed to meet the most stringent quality, performance and
safety requirements to provide our customers with many years of trouble free service.
This guide aims to improve your understanding and appreciation of your new Valor
Fires stove, by providing simple and informative instructions to enable you to install it
and to ensure that you benefit from the excellent performance and features it has to
offer.
If you require further assistance, the Valor Fires Technical Helpline
will be pleased to
help.
Please telephone [phone]
(local rates apply in the United Kingdom). In the
Republic of Ireland please telephone [phone].
FOR OTHER USEFUL TELEPHONE NUMBERS SEE PAGE 12 OF THIS GUIDE.
Valor Fires, Erdington, Birmingham B24 9QP.
www.firesandstoves.co.uk
Because our policy is one of constant development and improvement, details may vary slightly from those
given in this publication
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.

Safety First.
Valor Fires stoves are CE Approved and designed to meet the appropriate British
Standards and Safety Marks.
HANDLING AND UNPACKING
Before continuing any further with the installation of this stove please read the
following:
Important instructions.
!The approximate lifting weight of the stove is 14.46kg (Including coal).
!
One person should be sufficient to lift the stove. If for any reason this weight is
considered too heavy then obtain assistance.
!
When lifting always keep your back straight. Bend your legs and not your back.
!Avoid twisting at the waist. It is better to reposition your feet.
!
Avoid upper body / top heavy bending. Always bend from the knees rather than
the waist. Do not lean forward or sideways whilst handling the stove.
!
Always grip with the palm of the hand. Do not use the tips of fingers for support.
!
Always keep the stove as close to the body as possible. This will minimise the
cantilever action.
!Use gloves to provide additional grip.
!Always use assistance if required.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.

SAFETY
Always
! Always install the stove in accordance with this guide. If in doubt obtain
expert advice.
! Always make sure the electrical socket is accessible and located adjacent to, but
not above or behind the stove.
! Always disconnect the stove from the electrical supply before carrying out
cleaning, maintenance or replacing the lamp.
! Always use a fireguard when young children and infirm persons can come into
contact with the stove.
! Always use genuine Valor Fires spares.
Never
! Never leave children unsupervised in a room where the stove is ON and
unguarded.
! Never obstruct or cover the fan outlet or force items into stove openings.
! Never install or use the stove anywhere where water is in use, i.e.
Bathrooms, Kitchens, Shower Rooms, Swimming Pools etc.
! Never use aerosols or steam cleaners on or around the stove.
! Never route the electric cable under carpet etc.
! Never install the stove close to curtains or combustible materials.
! Never use the stove to dry clothes etc.
! Never sit or stand on the stove.
POSITIONING THE STOVE
Please read this guide thoroughly before positioning the stove.
Do I need any tools?
A Philips or cross head screwdriver is required when fitting the legs to the stove.
Where can I position the stove?
The stove is designed to be free standing on a hard level surface. When positioning
please bear the following points in mind:
!
If you are placing the stove in an alcove, make sure that there is a gap of 150mm to
side walls from the sides of the stove. This will ensure good air circulation (See figure
1).
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.

!
The heating element is mounted on the underside of the heater. It is important that
the air supply to the heating element is not obstructed in any way. The heater can be
placed on smooth, flat surfaces. The heater must not be placed on surfaces such as
carpet that reduce the gap between the floor level and the underside of the heater.
!
Keep hearth rugs and other soft furnishings etc. away from the front of the stove.
They could obstruct the free flow of hot air from the fan and damage both soft
furnishings and the stove.
! Although the stove complies with all the safety standards, some kinds of floor
coverings (e.g. vinyl tiles, synthetic deep pile carpets) may be affected by the hot air
from the fan. We suggest in these instances that you place the heater on a shallow plinth
that projects 150mm forward of the front feet.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.
Figure 1. Side clearances

Important Electrical Safety
The stove must not
be located in front of or under an electrical socket, the socket must
always be accessible in order to disconnect the stove from the electrical supply for
maintenance and cleaning.
Important! This stove must be earthed.
!
The stove is supplied with a 3 pin 13 Amp fused re-wireable plug with 1mm² 3 core
cable.
! The wires in the cable are coloured in accordance with the following code: -
Live =Brown
Neutral = Blue
Earth = Green /Yellow
! The electric supply must be safely routed from the stove to an electrical socket.
If the electric cable is damaged, to avoid a hazard it must be replaced by a Valor Fires
authorised service agent, or similarly qualified person (See page 12-14). All external
wiring between the stove and the electrical supply shall comply with current IEE
regulations.
Fitting the legs.
The stove is supplied with the four legs removed in order
to prevent damage during transportation. Each leg has
raised lugs that locate into holes in the base of the stove
(See figure 2). Locate the legs and secure in place using
the screws supplied.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.
Figure 2. Fitting the doors

Fitting the doors.
The stove is supplied with the doors removed in order
to prevent damage during transportation. Stand the
stove on its legs. Unpack the doors and hinge pins. Fit
the doors one at a time. To do this locate each door
over the stove hinge and secure in place by firmly
pushing a hinge pin into each door hinge (See figure
3).
Fitting the loose coal.
! We recommend that the floor is protected with a
suitable covering to prevent staining or discolouration
by the coals.
! Open the pack of loose coal and position the coal
on top and in front of the plastic fuel bed. Arrange the coal to your liking. It is not
necessary to use all of the coal.
Fitting the batteries to the Remote Control Handset.
The remote control handset uses 2 x
1.5V AAA type batteries. For longer
battery life use only alkaline batteries.
To install the batteries, slide the cover
down on the rear of the handset and
remove. The polarity of the batteries is
marked on the inside of the battery
compartment.
If the stove does not respond to the
remote control handset commands, it is
likely that the batteries require
replacement.
Please fill in the details on pages 13
& 14.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.
Figure 3. Fitting the doors
Figure 4. Battery cover removal

OPERATING THE STOVE
Never cover the stove or obstruct the opening at the base of the stove, this
could cause overheating and consequent risk of fire.
The appliance can be controlled by the manual control located on the left hand
side of the heater outlet or by using the remote control handset.
Stove Controls
Remote Control Handset
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.
Figure 5. Stove controls
Figure 6. Remote
control handset

Remote Control
What do the buttons control?
Press red ‘ON’ button.
To activate the remote handset it is necessary to press the red ON button.
Press effect button.
Pressing and holding the button in will vary the brightness of the flame effect.
The brightness of the flame effect will always return to preset level when the heater has
been switched off.
Pressing and releasing the effect button for a second time will turn the effect off.
Press the ‘Heat 1’ button.
This turns the flame effect and 1kW heater on. Both the status lamp and temperature
lamp turn amber.
The thermostat will maintain the room temperature to an average of approximately 22°.
Press ‘Heat 2 / Temp Setting’ button. (This is an ideal setting for quickly warming
a cold room)
This turns the flame effect and 2kW heater on. The status lamp turns red and the
temperature lamp turns amber.
Pressing and holding the button will adjust the temperature range and temperature lamp
as below:
Temperature lamp colour Temperature range Average temperature
Green Low 16° max
Amber Medium 22° max
Red High 35º max
Press red button.
Turns heater Off.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.

Manual Control
What does the button control?
Press button once.
This turns the flame effect on and turns the status lamp green. The flame effect will
come on at half its available brightness.
Pressing and holding the button in will vary the brightness of the flame effect.
The brightness of the flame effect will always return to preset level when the heater has
been switched off.
Press button twice.
This turns the flame effect and 1kW heater on. Both the status lamp and temperature
lamp turn amber.
The thermostat will maintain the room temperature to an average of approximately 22°.
Pressing and holding the button will adjust the temperature range and temperature lamp
as below:
Temperature lamp colour Temperature range Average temperature
Green Low 16° max
Amber Medium 22° max
Red High 35º max
The heater cycles between 1 and 2 kW to maintain the temperature.
Press button three times. (This is an ideal setting for quickly warming a cold room)
This turns the flame effect and 2kW heater on. The status lamp turns red and the
temperature lamp turns amber.
Pressing and holding the button will adjust the temperature range and temperature lamp
as below:
Temperature lamp colour Temperature range Average temperature
Green Low 16° max
Amber Medium 22° max
Red High 35º max
Press button four times.
Turns heater Off.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.

RESOLVING PROBLEMS AND CLEANING
Important Safety.
Before undertaking maintenance or replacing the lamp always disconnect the stove
from the electricity supply by removing the 3 pin plug and allowing the stove to
cool.
How do I Clean my stove?
The stove and plastic parts need only to be wiped clean with a dry soft cloth, do not use
polishes or abrasive materials.
I have a problem with my stove!
1. My stove functions manually but not by the remote control.
The batteries in the remote control handset probably need replacing. See page 7.
2. My stove is on but there is no light / low light.
This is possibly a lamp failure. Remove the lamp as in the following section and check
it in a table lamp that is known to work. If it does not work in the table lamp then it
needs replacing as in the following sections.
The lamp fitted to this stove is a 60Watt B22, 230Volt clear bayonet lamp. Due to the
indeterminate life span and ease of replacement, they are specifically excluded from the
guarantee.
To replace the lamp.
! We recommend that the floor is protected with a suitable covering to prevent
staining or discolouration by the coals.
! Open the doors by pulling on the handles.
! Remove all of the loose coal pieces from the top and front of the fuel support. Be
careful not to place the coal pieces onto decorative surfaces as they may cause staining
or discolouration.
! Move the fuel bed forward and upward out of the way; you may have to hold the
fuel effect up whilst replacing the lamp.
! Remove the faulty bulb.
! Fit the new bulb.
! Relocate the fuel effect.
! Place the loose coal pieces on top and in front of the plastic fuel bed.
! Close the stove doors.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.

3. My stove is switched on but there is no light, fan or heat.
The first thing to do is check the wall socket. To do this plug in a known working
appliance. If the appliance you have plugged in works then there is a good chance that
the problem lies with the 13 Amp fuse in the stove plug. If either fuse or socket is
suspected, have them checked by an electrician.
4. My stove is on but there is no heat.
! Check that the temperature lamp colour is at a setting above your ambient room
temperature.
Temperature lamp colour Temperature range Average temperature
Green Low . 16° max
Amber Medium 22° max
Red High . 35º max
! Alternatively a cut out device is fitted to the stove to prevent damage due to over
heating. If it operates due to an obstruction in the airflow, the stove must be turned off
and allowed to cool for 15 minutes and the obstruction removed before restarting.
5. I Have a problem that is different to those in the previous examples 1- 4.
Below is a list of Useful Telephone numbers
For general advice about your stove:
VALOR FIRES TECHNICAL HELPLINE 08706 061 065.
To report faults or arrange for your stove to be serviced:
VALOR FIRES SERVICE 08706 090 081.
For sales or product information:
VALOR FIRES SALES 08706 061 067.
CALLERS IN THE REPUBLIC OF IRELAND
Call 0044 8706 061 065
For spares inquiries
Spare parts are available nationwide via the ‘interpart stockist network’. For your
local stockist consult Yellow pages under ‘Central Heating’.
When ordering spare parts please have the below information available. This will help
us to deal with your call quicker and avoid you having to make a second call.
! Your Post Code
! Type of Stove (Electric or gas)
! The fault, problem or request.
!
Model, Name and serial number (This information can be found on a small label on
the rear of the stove).
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.

WARRANTY AND SERVICE
To be completed by the customer:
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.
Figure 7.
Information
label location
A LABEL CONTAINING THE FASCIA
CODE MAY HAVE BEEN PLACED
INSIDE THIS BOX.
Fascia name (Block Capitals)
Fascia code - Can be found on information plate (Block Capitals)
A LABEL CONTAINING THE SERIAL NUMBER MAY HAVE
BEEN PLACED INSIDE THIS BOX.
Model
860
Serial number (Can be found on the information label - See figure 7)

Standard Warranty Terms & Conditions
The warranty is for 12 months subject to contract.
In the United Kingdom servicing can be carried out either by a heateam service
engineer or a CORGI registered installer.
You must register your stove with heateam, the service division of Baxi Heating UK
Limited, either by completing and returning the registration card or calling our free
telephone registration line on 0800 032 72 44.
Our promise to you
If you experience a fault with your new stove, we aim to provide a safe and high quality
repair service supported by our dedicated national network of highly skilled engineers.
Nothing in this warranty will affect your statutory rights.
What you need to do if you experience a problem with the operation of the stove;
Read the following section of this guide “Resolving problems and cleaning”. If the
problem cannot be resolved simply call our service division heateam on
08706 090 081
to book an engineer visit or for any general advice that you may need. Our contact
centre is open Monday to Friday 8am – 6pm, weekends and Bank Holidays 8.30am –
2pm, excluding Christmas Day and New Years day.
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© Baxi Heating U.K. Limited 2007.
Brand (Please tick)
Baxi
Valor
Wonderfire Other........................
D D M M Y Y
Date of Installation

When calling heateam
, it would be helpful if you could have the following information
to hand:-
1. Stove serial number
2. Stove make and model number
3. Date of installation
4. Proof of purchase (If you do not have the stove serial number)
Note; details 1 – 3 can be found at the start of this section of the guide.
What this warranty covers
Free of charge repair or replacement of components found to be of faulty manufacture.
Free of charge replacement of the complete unit providing the failure is related to a
manufacturing fault that cannot be repaired or is uneconomic to repair.
What this warranty does not cover
Repairs to heaters which haven’t been installed properly and as set out in this guide.
Faults caused by inadequate supply of electricity.
Reimbursement of any third party repair or replacement costs that we haven’t been told
about or agreed with you in advance.
Compensation or consequential losses (e.g. loss of earnings, business losses, stress and
inconvenience) arising from a production breakdown, including repair delays caused by
factors outside our reasonable control.
ENVIRONMENT
What should I do when I’m ready to dispose of my stove?
The plug should be removed from the mains cable and the mains cable cut from the
stove. These should be disposed of with the stove.
Environmental Protection.
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local authority or retailer
for recycling advice.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2007.