
CAUTION
In the event that the battery gets broken open please
DO NOT stuff the parts back together. If the wires
cross,this could cause the sparks and fire. Batteries
that are broken open are not covered under warranty.
Safely dispose of the battery following your local
rules forbatteries disposal.
Improper use of the VB Eleven pen may result in serious
injury.
WARNINGS & DISCLAIMERS
This device has hot surfaces to evaporate the active
ingredients and these surfaces should not be touched
during use.
The VB Eleven Pen is only to be used with the
recommended vaporizing medium (herbal extracts).
The use of other substances may produce toxins or
damage tothe device.
The statements on these instruction pages have not
been evaluated by the Food and Drug Administration.
The product listed is not intended to diagnose, treat,
cure or prevent any disease.
This document is for informational purposes only. We
arenot advising or prescribing treatments for any
specificmedical condition or for any specific use.
Consult yourdoctor before starting any regimen.
This device is not intended for use by persons
(including any person under the age of 18) with reduced
physical sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given
supervision or instruction concerning use of the device
by a person responsible for their safety.
ELEVEN PEN PARTS
CONTENTS OF THE KIT
•Battery with Built-In Micro USB Charger
•Heater Skillet
•Cone
•Mouthpiece
•Micro USB Charging cable
•Case
VAPORBROTHERS VB ELEVEN PEN WARRANTY
Vaporbrothers, Inc. makes every effort to assure that our
products meet high standards, and warrants to the
purchaser that the VB Eleven Pen is free from defects in
materials and workmanship. Vaporbrothers will
replace any defective VB Eleven component or
accessory, provided the customer returns the product to
us and gives us an opportunity to verify the defect by
inspection. Vaporbrothers is not responsible for damage
caused by misuse or abuse. Please note we are
continually improving our warranty, so the terms may
change without notice.
TERMS & CONDITIONS
Battery: 1 year replacement for electronic defects.
Return shipping to customer is free for the 90 days
after purchasewithin the U.S.A. Between 90 days to 1
year, there is a $14 replacement fee. Applies to date of
original purchase. Proof of purchase required.
Heater: 90 day replacement for defects on unused
heaters only. We replace heaters that fail out of the
boxonly. Heaters containing oils cannot be accepted for
replacement. Return shipping to customer is free
withinthe U.S.A.
All other components: (except accessory glassware): 90
days replacement for defects. Return shipping to
customer is free within the U.S.A. Please report any
problems in the first 3 days after receiving order.
Proof of purchase is required. The terms above are
expressed in time from the original purchase date.
Replacement of a defective part does not extend the
warranty period.
Additional terms: Shipping outside the U.S.A. will be an
additional charge and customer is responsible for all
postage costs.
HOW TO OBTAIN WARRANTY SERVICE
If you believe your VB Eleven Pen is not working
correctly, please check to ensure that the pen is not
locked or that the source of the problem isn’t
something else, such as a broken usb adapter or
charger.
In the event the VB Eleven Pen is defective,
(844) 828-2737.
No registration, serial number, or RMA is required
from you to use this warranty. Just let us know what
you think is the problem and we will give you
instructions on how to get the defective part replaced
as soon as possible.
Vaporbrothers® is a registered trademark of Vaporbrothers, Inc.
Copyright © 2020 by Vaporbrothers, Inc. All rights reserved.
Made for Vaporbrothers by custom manufacturer in China
5271_REV-02_ART_VAPORBROTHERS-VB11-INSTRUCTION.pdf