VDG KVWALL-24B User manual

ELECTRIC FLAT PANEL FIREPLACE HEATER
OWNERS MANUAL
Model Numbers: KVWALL-24B; WS-G-03-2 MINI
Only use this heater as described in this manual. Any other use is not recommended
by the manufacturer, and may cause fire, electric shock, or other personal injury.
WARNING! Read and understand this entire owner’s manual, including
all safety
information, before plugging in or using this product. Failure to do so could result in fire,
electric shock, serious personal injury, or death.
WARNING! INDOOR use only! NEVER use this heater outdoors!
SAVE THESE INSTRUCTIONS!
CAUTION! Keep this owner’s manual for future reference. If you sell or give this product
away, make sure this manual accompanies this product.

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IMPORTANT SAFETY INFORMATION!
WARNING
ALWAYS keep electric cords, home furnishings, drapes, clothing, papers, or other
combustibles at least 3 feet (0.9m) away from the front of this heater, and away from the
bottom, sides, and rear of this heater.
DO NOT place the heater near a bed because objects such as pillows or blankets can fall
off the bed and be ignited by the heater.
DO NOT COVER this heater or block the air vents at all. Doing so could cause a fire.
AVOID fire or electric shock! NEVER insert or allow any foreign objects to enter the
ventilation or exhaust openings of this heater.
Prevent Fire! Keep all flammable liquids, like gasoline or paint, away from this heater. This
heater produces arcing sparks that could ignite flammable liquids.
DO NOT cover this heater in any manner. Doing so could block the air flow and cause the
unit to overheat, or could ignite the material covering the heater.
NEVER run the power cord under carpet, rugs, runners, or any other covering. Doing so
could cause the cord or materials covering the cord to overheat.
AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other
blockage. Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.
WARNING
For residential use only! NOT for commercial use! NEVER use this fireplace for other than
its intended purpose.
ALWAYS HANG UNIT BEFORE USE. DO NOT turn on or use while the unit is sitting on the
floor, ground, or other surface.
The wall mount system is designed for use ONLY with this product. NEVER use a wall
mount system from another manufacturer.
Use extreme caution if using this heater near children, or where children may be present.
NEVER leave this heater unattended. ALWAYS unplug this heater when not in use.
This heater is hot when in use. AVOID INJURY! DO NOT TOUCH hot surfaces, or attempt
to move this heater while it is hot.
ALWAYS turn this heater off before unplugging it from the outlet.
AVOID INJURY! Keep the cord from crossing traffic areas to avoid tripping.
NEVER modify this fireplace. Doing so could result in personal injury or property damage.
Modification of this fireplace completely voids all warranties.
Discontinue use if this fireplace malfunctions or is dropped or damaged in any manner.
ALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet.

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WARNING
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
ALWAYS disconnect this unit from the power supply before performing any assembly or
cleaning, before replacing the light bulb, or before relocating the electric fireplace.
NEVER use this heater in bathrooms, laundry rooms, or any other location where the
heater could fall into a bathtub or pool, become damp or come in contact with water.
NEVER hang this unit on a wall directly below an electrical outlet.
NEVER operate this heater if the power cord or plug has become damaged, or if the
grounding pin is damaged or missing.
Place the heater near a wall outlet so an extension cord is not needed. If an extension cord is
needed, the gauge of the cord must be at least 14AWG, and the rating must be at least
1875 Watts. NEVER use a smaller gauge cord with a lower rating. Doing so may result in
fire or electric shock.
Avoid hazards due to resetting of the thermal cut-off switch. NEVER control this unit with a
timer, or allow it to be on a circuit regularly switched off by the utility.
ONLY use this heater on a 110~120 Volt 15 Amp grounded circuit. NEVER overload the
circuit. If this heater trips the circuit breaker, unplug all other appliances on the same circuit
before the next use. Avoid plugging other appliances into the same circuit as this heater.
NEVER plug this heater into an outlet that is old, cracked, or has any loose wires or
connections. Plugging this heater into a faulty outlet could result in electric arcing within
the outlet that could cause the outlet to overheat or catch fire.
ALWAY S check your heater cord and plug connections with each use!
i) MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections or loose plugs
can cause the outlet to overheat.
ii) Heaters draw more current than small appliances. Overheating may occur even if it
has not occurred with the use of other appliances.
iii) During use check frequently to see if the plug outlet or faceplate is HOT!
iv) If the outlet or faceplate is HOT, discontinue use immediately and have a qualified
electrician inspect and/or replace the faulty outlets.
•
The cord supplied with the heater has a
plug with two blades (live and neutral) and
one round pin (ground). If a 3-slot
receptacle is not available, an adapter
MUST be used. The adapter MUST be
properly grounded to the outlet box (see
figure at right).

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Preparation
This product includes a GLASS panel! Always use extreme caution
when handling
glass. Failure to do so could result in personal injury or property damage.
Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts
and assembly steps are grouped for free-standing or wall-hanging use. Check the parts list to make
sure nothing is missing. Dispose of packaging materials properly. Please recycle whenever possible.
You will need the following tools (not included): Phillips screwdriver; stud finder; level; tape
measure; electric drill; 1/4” wood drill bit, 1/16” wood drill bit, and a hammer.
Parts and Hardware
A – Fireplace ( 1 )
B – Wood Screws ( 3 )
C – Drywall anchors ( 3 )
D – M4x8 Metal Screws (2)
RC – Remote Control
E- Wall Bracket (1)
Installation and Assembly
Rear View of Fireplace
Step 1. Find a safe location.
Minimum clearance on each side:
19.7” (50 cm).
Minimum clearance below:
59.1” (150 cm).
Minimum clearance above:
39.4” (100 cm).
Minimum clearance from the front
and sides: 3 feet (90 cm).
Choose a location near an outlet so
an extension cord is not required.
DO NOT position the unit directly
below a power outlet.
See Safety Information on pages
2 and 3 for warnings about safe
placement, safe installation, and
proper use of this product.
19.7”
(50 cm)
Minimum 39.4”
(100 cm)
Minimum 59.1”
(150 cm)
19.7”
(50 cm)

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NOTICE
The wall mount fasteners included with this fireplace are for use ONLY with a
wood-framed wall
covered in drywall (sheet rock). For concrete walls, cinder
blocks, or other wall types, consult a professional for the best attachment methods.
ALWAYS unplug this fireplace heater before assembly or
cleaning, or before
relocating. Failure to do so could result in electric shock, fire, or personal injury.
STEP 2. A. Locate the wall studs using an electronic stud-finder. B. The two outer screws should
be screwed into a wall stud, and the center screw into a drywall anchor. C.
If only one stud is
available, the center screw MUST be screwed directly into it, and the two outer screws may be
screwed into the drywall anchors. D. Mark the hole locations with a pencil. The holes should be 8”
(20.3 cm) apart, and level. The minimum height from the surface below must be 75.2” (191 cm).
AVOID INJURY and DAMAGE! The center screw must be screwed directly into a wall
stud. The two additional screws may be screwed into the drywall anchors.
STEP 3. Drill a pilot hole into each mark using a 1/4” wood drill bit for the drywall anchors, and a
1/16” wood drill bit for the wall studs. With a hammer, tap the drywall anchor(s) (C) carefully into
the hole(s) until they are flush with the drywall surface. Use care to avoid damaging the drywall with
the hammer.
Drywall
Studs
C
C
C

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STEP 4. Align the holes in the wall bracket (E) with the pilot holes and drywall anchors. Thread
three wood screws (B) through the holes in the wall bracket and directly into the wall studs and
drywall anchor(s). Make sure the bracket is level. Tighten all screws securely with a screwdriver.
ALWAYS unplug this fireplace heater before assembly or clea
ning, or before
relocating. Failure to do so could result in electric shock, fire, or personal injury.
STEP 5. A. With the help of a capable adult, lift the fireplace and align the two hooks on the back
of the fireplace with the slots on the wall bracket. Carefully set the hooks into the slots.
B. Secure the fireplace to the wall bracket with two M4x8 metal screws (D), one on each side.
Thread the screws through the fireplace and into the wall bracket side tabs. Tighten both screws
with a Phillips screwdriver. The unit may now be plugged in.
B
B
B
B
B
B
A
A
E
D
E
E

7
Operation
Read and understand this entire owner’s manual, including all safety information,
before plugging in or using this product. Failure to do so could result in
electric shock,
fire, serious injury, or death.
Power
Make sure the ON/OFF switch, located on the left side panel, is in the OFF position. Plug the power
cord into a 110~120 Volt 15 Amp grounded outlet (see IMPORTANT SAFETY INFORMATION on
Pages 2 and 3). Make sure the outlet is in good condition and that the plug is not loose. NEVER
exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.
Methods of Operation
This electric fireplace can be operated by the CONTROL PANEL, located on the right side panel of
the fireplace (see figure below), or by the battery-powered REMOTE CONTROL.
The operation and functions of the two methods are the same.
Before operating, please review the IMPORTANT SAFETY INFORMATION on Pages 2 and 3, and
heed all warnings.
Front View Top View
\
Rear View Left Side View
Hot Air
Vents

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Control Panel Operation
BUTTON ACTION and INDICATION CONTROL PANEL
ON
OFF
1. Press ON (l). Power turns on. All functions are enabled.
2. Press OFF (O). Power, flame effect, and all functions
turn off.
POWER 1. Press once. Flame effect and indicator turn on.
2. Press again. Power and all functions turn off.
+
TIMER
-
1. Press +. ½ h light turns on. Timer is set to ½ hour.
2. Press again. 1h light turns on. Timer is set to 1 hour.
3. Press until desired setting is reached. Timer setting
increases by ½ hour up to 7½ h.
Examples: 3 hours = 2h+1h; 7½ hours = 4h+2h+1h+½h.
4. Press - . Timer decreases by ½ hour until desired setting
is reached, or until timer turns off.
+
FLAME
-
1. Press +. Flame effect gets brighter. Press again until
desired setting is reached.
2. Press -. Flame effect gets dimmer. Press again until
desired setting is reached.
HEATER
1. Press once. Small indicator lights up. Fan blows cool
air. 750W heater turns on and blows warm air.
2. Press again. Large indicator
lights up. 1500W heater
turns on and blows hot air.
3. Press again. Heaters turn off. The fan blows cool air to
allow heater to cool down, then turns off.
THERMOSTAT SETTING: Heater must be on for
thermostat settings to work. Turn the knob to set the
temperature of the heater ranging from about 48°F (9°C)
to about 93°F (34°C).
Settings will vary with room size, insulation, etc.
The thermostat will turn the heater on and off to maintain
the set temperature.
\
NOTICE
When the heater is first turned on, a slight odor may be present. This is normal and
should not occur again unless the heater is not used for a long period of time.
NOTICE
To improve operation, aim the remote control at the front of the fireplace. DO NOT
press the buttons too quickly. Give the unit time to respond to each command.

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Remote Control (Control panel POWER switch must be ON to use remote control.)
BUTTON ACTION and INDICATION REMOTE CONTROL
POWER
1. Press once. Flame effect turns on High and indicator
light turns on.
2. Press again. Power and all functions turn off.
HEATER
1. Press once. Small indicator lights up. Fan blows
cool air. 750W heater turns on and blows warm air.
2. Press again. Large indicator lights up. 1500W
heater turns on and blows hot air.
3. Press again. Heaters turn off. Fan blows cool air to
allow heater to cool down, then turns off.
FLAME
When the Power is turned on, the flame effect starts at
High.
1. Press once. Flame effect changes from High to Low.
2. Press again. Flame effect changes from Low to
Medium.
3. Press again. Flame effect changes from Medium to
High.
TIMER
1. Press once. ½ h light turns on. Timer is set to ½ hour.
2. Press again. 1h light turns on. Timer is set to 1 hour.
3. Press until desired setting is reached. Timer setting
increases by ½ hour up to 7½ h.
Examples: 3 hours = 2h+1h; 7½ hours = 4h+2h+1h+½h.
4. Press again. Timer setting increases by ½ hour until
desired setting is reached, or until timer turns off.
5. Press again to restart timer from ½h.
Temperature Limiting Control
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe
temperature (212°F / 100°C), the heater will automatically turn OFF. To reset:
1. Unplug the power cord from the outlet.
2. Turn the ON/OFF switch on the CONTROL PANEL to OFF.
3. Wait 5 minutes.
4. Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If they are,
use a vacuum to clean the vent areas.
5. With the POWER switch in the OFF position, plug the power cord back into the outlet.
6. If the problem continues, have your outlet and wiring inspected by a professional.

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Remote Control Information
NOTE: This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
Modifications not approved by the party responsible for compliance could void
user’s authority to operate the equipment. This Class B digital apparatus complies
with Canadian ICES-003.
Remote Control Battery Information
•This remote control uses one CR-2250 battery (included).
•Instructions for battery installation are on the Remote Control battery compartment.
NEVER dispose of batteries in fire. Failure to observe this precaution may result in an
explosion.Dispose of batteries at your local hazardous material processing center.
Care and Maintenance
Cleaning
ALWAYS turn the heater OFF and unplug the power cord from the outlet before
cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in
electric shock, fire, or personal injury.
NEVER immerse in water or spray with water. Doing so could result in electric shock,
fire, or personal injury.
Metal:
•Buff using a soft cloth, slightly dampened with a citrus oil-based product.
•DO NOT use brass polish or household cleaners as these products will damage the metal trim.
Glass:
•Use a good quality glass cleaner sprayed onto the cloth or towel. Dry thoroughly with a paper
towel or lint-free cloth.
•NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Vents:
•Use a vacuum or duster to remove dust and dirt from the heater and vent areas.

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Plastic:
•Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
•NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Replacing the light bulb
ALWAYS turn the heater OFF and unplug the power cord from the outlet before
changing the bulb. Failure to do so could result in electric shock, or personal injury.
1. Allow the fireplace to cool down before moving it. 2. Lay the fireplace down on a soft surface.
3. Unscrew the two bulb plate screws and remove the bulb plate. 4. Carefully unscrew the light bulb
and replace it with another 40W candelabra style light bulb of the same design. 5. Replace the bulb
plate and secure it in place with the two screws. Note: Do not over-tighten the screws.
WARNING! Other than replacing the light bulb, NO SERVICING of the internal or
electrical parts should be performed by the consumer. Do not service the unit yourself.
Maintenance
Risk of electric shock! DO NOT OPEN any panels other than the bulb replacement
plate! No user-serviceable parts inside!
ALWAYS turn the heater OFF and unplug the power cord from the outlet before
cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in
electric shock, fire, or personal injury.
Electrical and Moving Parts:
•The fan motors are lubricated at the factory and will not require lubrication.
•Electrical components are integrated in the fireplace and are not serviceable by the consumer.
Storage:
•Store heater in a clean dry place when not in use.

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Limited Warranty
Manufacturer warrants this product for replacement or repair of parts to the original purchaser for a
period of 1 (one) year from the original date of purchase. The original dated sales receipt is required
for all warranty claims.
This limited warranty does not cover replacement of glass or light bulbs, shipping costs, and normal
wear and tear. The following will void this limited warranty: Damage caused from misuse, tampering
with, or altering the product in any manner; Damage from being used in the wrong power source;
Water damage; Damage caused from being used outdoors; Damage caused from being used for
extended periods of time; This warranty is limited to non-commercial residential use only. Any
commercial, public, or institutional use voids all warranties.
This product is not intended to be used as a primary heat source.
Read and understand all assembly and operating instructions, and all safety information and
warnings before use.
Vendor Development Group, Inc.(hereafter, VDG), its directors, officers, or agents, will not be liable to
the purchaser or any third party, whether in contract, in tort, or on any other basis, for any indirect,
special, punitive, exemplary, consequential, or incidental loss, cost, or damage arising out of or in
connection with the sale, maintenance, use, or inability to use this product, even if VDG, or its
directors, officers, or agents have been advised of the possibility of such losses, costs or damages, or
if such losses, costs, or damages are foreseeable. In no event will VDG, or its officers, directors, or
agents be liable for any direct losses, costs, or damages that exceed the purchase price of the
product. Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to the purchaser. This limited warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
Thank you for purchasing this Electric Fireplace! If you need assistance with assembly, have
questions about the safe use of this product, or have missing or defective parts…
PLEASE DO NOT RETURN THIS
PRODUCT TO THE STORE
Instead, please e-mail us at
[e-mail]
Or, call us toll-free (M-F 8:30 AM to 4:30 PM Central Standard Time) at
1-866-561-0731
VDG, Inc.
Minneapolis, MN 55401
Made in China