VendNet 3605 User manual

MAY 2019 3605 ∙ 3606 ∙ 4225133 Rev C
AMBIENT GENERAL MERCHANDISER
GLASSFRONT VENDOR
SERVICE
MANUAL
MODELS:
3605 –5 WIDE
3606 –6 WIDE

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Table of Contents
SAFETY WARNINGS & SPECIFICATIONS ................................................................................................................4
INTRODUCTION.....................................................................................................................................................5
GENERAL MERCHANDISER ..............................................................................................................................5
AMERICANS WITH DISABILITIES ACT (ADA).....................................................................................................5
SERVICING ....................................................................................................................................................... 5
AT A GLANCE......................................................................................................................................................... 6
UNPACKING .......................................................................................................................................................... 7
INSTALLATION....................................................................................................................................................... 7
REMOVING THE SWING DOOR........................................................................................................................7
REMOVING THE PULL-OUT DOOR...................................................................................................................8
POWER CORD......................................................................................................................................................10
POSITIONING & LEVELING VENDOR.................................................................................................................... 10
GROUNDING (EARTHING) & ELECTRICAL............................................................................................................ 10
MAIN POWER SWITCH ........................................................................................................................................ 10
LOADING PRODUCTS........................................................................................................................................... 11
SPIRAL ADJUSTMENT .......................................................................................................................................... 12
EVOKE 6 TRAYS ...................................................................................................................................................12
TRAY REMOVAL................................................................................................................................................... 12
DUAL PINION GEAR.............................................................................................................................................13
DOOR SWITCH..................................................................................................................................................... 14
SERVICE MODE....................................................................................................................................................15
MOTOR PAIRING ................................................................................................................................................. 15
INSTALLING A COIN CHANGER............................................................................................................................ 16
CASH BOX............................................................................................................................................................ 16
BILL VALIDATOR OPERATION (OPTIONAL) ..........................................................................................................17
IVEND™ OPTICAL SENSING.................................................................................................................................. 17
PREVENTIVE MAINTENANCE...............................................................................................................................18
PARTS ORDERING PROCEDURE........................................................................................................................... 19
BEFORE CALLING FOR SERVICE ........................................................................................................................... 19
EVOKE 5 ELECTRICAL SCHEMATIC....................................................................................................................... 20
EVOKE 6 ELECTRICAL SCHEMATIC.......................................................................................................................21
FLEX CONTROL BOARD LAYOUT..........................................................................................................................22
NOTES:........................................................................................................................................................... 23

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SAFETY WARNINGS & SPECIFICATIONS
DIMENSIONS & WEIGHTS MANUAL REVISION HISTORY
TYPE
3605 –5 Wide
3606 –6 Wide
REV
DATE
REASON
MODEL
3605/3605A
3606/3606A
A
01/31/2017
Initial release
WIDTH
41” (104cm)
45” (114.3 cm)
B
11/01/2018
DEPTH
35.2” (89.4cm)
35.2” (89.4cm)
C
05/18/2019
Evoke 6 tray content added
HEIGHT
72” (183cm)
72” (183cm)
ESTIMATED WEIGHT1
526lb (239kg)
566 (257kg)
EST. SHIPPING WT.1
564lb (256kg)
604 (275kg)
Note: 1Weights will vary depending on tray configuration and optional equipment installed.
ELECTRICAL
MODEL
3605/3606
3605A/3606A
VOLTAGE
115 VAC
230 VAC
CYCLE
60 Hz
50/60 Hz
NOMINAL AMPS
1.2 Amps
0.7 Amps
TRANSFORMER
110/24 VAC
230/24 VAC
COIN CHANGER, BILL VALIDATOR, CARD READER
TYPE
MDB Coin Changer level II or III, Bill Validator Level I, Card Reader Level I or II
VENDOR OPERATION
LOCATION
Suitable for indoor use only. This appliance is not suitable for installation
in an area where a water jet could be used.
SOUND LEVEL
PRODUCES LESS THAN 20 DBA DURING NORMAL OPERATION.
RECOMMENDED
OPERATING
TEMPERATURE
Between 40°F and 90°F (4° and 32° Celsius)
CLIMATIC CLASS
SN (Sub-Normal)
WARNINGS
1. In cases where there is no fuse in the plug of the power cord, the primary over-current electrical protection
is provided by the buildings power distribution board.
2. This vendor is not intended for use by young children or the infirm unless aided or supervised by an adult
or an abled-bodied person.
3. This vendor must be level for proper operation, door to door alignment, cabinet to door alignment for
acceptance of coins through the coin mechanism see Installation section pg. 9
4. This vendor is designed to dispense pre-packaged products for hygiene & safety purposes and no surfaces
should ever come into direct contact with the food to be consumed.
5. For the purposes of food handling, replenishing and hygiene maintenance operating personnel should have
received the required training and instruction as mandated by the local authority responsible.
6. This vendor is designed for indoor use and must not be installed in a location where a water hose/jet could
be used.

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INTRODUCTION
This manual contains instructions, service and installation guidelines for the Ambient Glassfront Vendor. Please read
this manual thoroughly and follow the instructions. The initial set-up of a vendor is a very important step of insuring
that the equipment operates in a trouble-free manner.
GENERAL MERCHANDISER
The advanced design gives great emphasis to presenting the equipment and the merchandise in the best possible
way, using the latest efficient techniques and materials. The window area and product lighting have been maximized
to optimize the shopping experience.
The consumer interface area has been laid out to provide a wide range of flexibility for an endless choice of payment
systems to provide the highest accessibility for all locations/environments.
Guaranteed assurance or product delivery is facilitated by iVend, this is an enhanced Infra-Red product detection
system that ensures a product has been delivered before accepting payment.
The machine provides a choice of User Interface, an ergonomic tactile keypad with clear backlit number legends and
Braille numbers on each key. The keypad in combination with a color 3.5” graphical display provides a simple and
intuitive means to operate the machine.
Alternatively, there is the option of a large 10” Capacitive Touch Screen, the screen and supporting systems provide
a range of tools to present full planograming and nutritional information to the consumer customer, enabling them
to make informed and best choices. Running promotions and loyalty schemes all become easy and effective. The
‘open architecture’ of the FLEX systems make it possible for operators/customers to develop, control and run their
own bespoke applications.
AMERICANS WITH DISABILITIES ACT (ADA)
The machine is fully compliant with Americans with Disabilities Act (ADA) that ensures the vendor is accessible to
wheelchair customers. The side reach regulations require that all operable parts of the vending machine are to be no
higher than 48 inches and no lower than 15 inches from the ground.
The collection of purchased items can also be done single handedly with an operating force of no greater than 5lb
(2.25kg), a friendly, quick and visible experience that doesn’t involve fumbling.
SERVICING
The internal design and layout of the machine allows for quick & easy service access for both filling and
maintenance/service procedures.
All programming (pricing, vend functions and features) is set-up within the FLEX control system. Parameter changes
can be made without any additional accessories or remote parts. Selections can be priced individually from $00.00 to
$655.35 in five cent increments (US currency).
Full cash/cashless accountability records, total vend cycles performed by the vendor, information on individual
selections, complete rows or total vendor can be viewed, downloaded or sent remotely via telemetry using the DEX
utility. Electrical malfunctions are recorded and displayed when the vending vendor is placed in the Service Mode.
Non-functional/functional motors or selections are identified in a simple map.
The vending sequence is "first-in, first-out" for each selection, controlling stock rotation to maintain fresh products
in the vending area.
There are many features and options that can be taken advantage of e.g. Promotions, Time Events, Discounting,
Shutdown, ‘Space to Sales’, Motor Pairing. For full details refer to the 4225134 Programming Manual which can be
found and/or downloaded from http://www.vendnetusa.com/Manuals/Snack .

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AT A GLANCE
PULL-OUT DOOR
BACK-LIT POS CUSTOM
GRAPHIC (OPTION)
ACCENT DOWN LIGHTING
(CHOICE OF COLORS)
COIN ENTRY BEZEL (LIT)
KEYPAD/3.5” COLOR DISPLAY
OR
10” CAPACITIVE TOUCH SCREEN
CASHLESS PAYMENT SLOT
COIN RETURN/CHANGE
CUP/DOOR
MERCHANDISING GLASS
WINDOW
DOOR HINGE PLATE
PRODUCT DELIVERY DOOR
FLAP
SNAP-ON LEG
TREATMENT/COVER
DÉCOR PANELS (4)
SILVER COLOR
BILL
VALIDATOR
SLOT
DOOR HINGE PLATE
SWING DOOR
ADJUSTABLE LEG
LEVELLER

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UNPACKING
This vendor was thoroughly inspected before leaving the factory and the delivering carrier has accepted this vendor as their
responsibility. Please note any damage to packaging and/or machine at the time of delivery and report them to the carrier. Request
a written inspection report from the claims inspector to file any claim for damage. File the claim with the carrier within 7 days after
receipt of the vending vendor.
Carefully remove the outside packing material so as not to damage the finish or exterior of the vending vendor. Inspect the vending
vendor for concealed shipping damage. Immediately report any damage hidden by the shipping material directly to the delivering
carrier on a hidden damage report.
Record the model number and serial number of the vendor for your records. These numbers can be found on the serial plates on
the rear of the cabinet and/or inside the vendor. Refer
to these numbers in all correspondence and inquiries
pertaining to this vendor.
To remove the 2-wooden skid boards use a chisel or
small crow bar to split the partly cut boards at the
front/Rear, see Fig 1a. Then turn the leveling screws in
as far as possible prior to final placement.
The leg covers can be found in the delivery bin. Install
these once the vendor has been placed on location and
leveled, see Fig 1b).
INSTALLATION
Consult local, state and federal codes and regulations before installing the vendor.
Retrieve the keys to the vendor from the coin return cup.
Open the ‘pull-out door’ and then the ‘swing door’and remove all internal packing material.
REMOVING THE SWING DOOR
The vendor will fit through most doorways (34"+) by opening the ‘swing door’ and carefully
walking the vendor door or cabinet through first and then moving the remaining portion of
the vendor through.
The vendor ‘swing door’may be removed to permit easier movement through a narrower door
openings or hallways. To remove the ‘swing door’:
1. Disconnect Cabinet to Door harness:
Cut the nylon tie strain relieving the harness to side of delivery bin
Unplug the connector as shown in Fig 2.
2. Remove the ‘Swing Door’:
CAUTION: This requires two people.
First mark an outline around the top hinge plate with a pencil to be sure the hinge is set
back into the same position. Open the door at least 90 degrees and remove the (3)
Carriage Bolts by undoing the nuts with a deep 1/2” socket, these fasten the top hinge plate to the cabinet top as shown in
Fig 3.
Once the bolts are removed the door needs to be lifted vertically off the bottom hinge, see Fig 4.
NOTE: The bottom hinge pin rests on top of (2) nylon washers to provide proper door height and smooth operation; these
washers must be retained for reassembly.
WARNING: Position and level the vendor prior to connecting vendor to power. All set up steps must be completed
prior to prevent harm to the installer or vendor and to ensure correct operation.
Fig 1b. Fit Leg Covers
Fig 2. Disconnect Harness Plug
Fig 4. Lift Door off Hinge Pin
Fig 3. Remove Top Hinge Bolts
Fig 1a. Remove Skid Boards

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REMOVING THE PULL-OUT DOOR
If it proves necessary to reduce the machine depth to approximately 31" the pull-out door can be removed as follows:
1. Remove the (2) stop screws from the top and bottom
slider channel as shown in Fig 5. Top Hinge:
2. The Pull-Out Door can now be brought out further to
provide better access.
NOTE: Ensure the 2 screws are replaced at the end of
the procedure to prevent the slides being damaged
3. Remove/disconnect the (8) ‘P’ Clamp and harness connections as shown
in Fig 6.
Feed all the cables down through the square hole in the base panel to
enable the front assembly to be removed.
4. Remove and retain the (4) screws that connect the Coin mechanism panel
to the 2 upright Tie Bars.
Remove and retain the (2) screws that connect the support gusset to the
front Tie Bar as shown in Fig 7.
Fig 5. Remove the 2 Stop Screws
Fig 6. Disconnect/remove harness/wires
Fig 7. Remove & retain these (6) Screws

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REMOVING THE PULL-OUT DOOR . . . Contd.
5. Remove the (4) screws from the top brace as shown in Fig 8
6. Starting at the bottom, remove and retain the (3) screws from
each of the (4) top & bottom slide rail both sides of the pull-out
door, see Fig 9.
7. The Pull-Out Door can now be dismounted from the (4) slide rails
and pulled free as shown in Fig 10.
Carefully move to a fee area and rest firmly against a solid
upright out of ‘harm’s way’.
Push the slide rails back in until they lock and continue to
maneuver the machine through the restriction.
Reverse the above procedure/s to reassemble.
Fig 8. Remove & retain these (4) screws
Fig 9. Remove & retain the (3) screws from all 4
Slide Rails
Fig 10. Remove the (3) screws from all 4 Slide Rails

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POWER CORD
Loosen the (4) screws fixing the connection box cover, remove
the cover and park on (2) screws as shown in Fig 11.
The power cord and GFCI can be removed from its housing, the
cover can then be replaced and secured.
Keep the power cord secured on the center back of the cabinet
until the vendor is placed into its final location to avoid damage
to the cord.
POSITIONING & LEVELING VENDOR
Position the vendor in its place of operation within 6 ft (183cm) from the
power outlet or receptacle. Check that the ‘swing door’ has clearance on
the left side to allow sufficiently to service/load the trays, see Fig 12.
Leave at least 4” (10cm) inches between the back of vendor for air
circulation.
All levelers must touch the floor. The vendor must be level for proper
operation for the coins and to correctly align the ‘swing’ and pull-out
doors.
Adjust the four (4) leg levelers on the cabinet legs to make the cabinet
level front-to-back and left-to-right, use a spirit level or similar to verify.
IMPORTANT
GROUNDING (EARTHING) & ELECTRICAL
Consult local, state, and federal codes and regulations before installing the vendor.
Before connecting the vendor, the integrity of the main electrical supply must be checked for
correct polarity, presence of ground (earth) and the correct voltage. These checks should be
repeated at six-month intervals with the routine safety electrical testing of the vendor itself.
If the receptacle is not properly grounded or polarized, contact a licensed electrician to
correctly polarize and/or ground the receptacle to ensure safe operation.
For proper operation of any equipment utilizing electronically controlled components, the equipment should be placed on a
dedicated, noise-free circuit and be properly polarized and grounded. Use of a surge conditioner/suppressor is recommended for
locations where electrical noise is present.
MAIN POWER SWITCH
Plug the power cord into the power outlet.
Open the vendor ‘Pull-Out’ door and turn ON the main power switch located on the face of the
power panel within inside the cabinet, see Fig 13.
Fig 11. Loosen the (4) screws to Access the Power Cord
Fig 13. Main Power Switch
Fig 12. Clearance for Loading Left Side