VendNet 3605 User manual

MAY 2019 3605 ∙ 3606 ∙ 4225133 Rev C
AMBIENT GENERAL MERCHANDISER
GLASSFRONT VENDOR
SERVICE
MANUAL
MODELS:
3605 –5 WIDE
3606 –6 WIDE

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Table of Contents
SAFETY WARNINGS & SPECIFICATIONS ................................................................................................................4
INTRODUCTION.....................................................................................................................................................5
GENERAL MERCHANDISER ..............................................................................................................................5
AMERICANS WITH DISABILITIES ACT (ADA).....................................................................................................5
SERVICING ....................................................................................................................................................... 5
AT A GLANCE......................................................................................................................................................... 6
UNPACKING .......................................................................................................................................................... 7
INSTALLATION....................................................................................................................................................... 7
REMOVING THE SWING DOOR........................................................................................................................7
REMOVING THE PULL-OUT DOOR...................................................................................................................8
POWER CORD......................................................................................................................................................10
POSITIONING & LEVELING VENDOR.................................................................................................................... 10
GROUNDING (EARTHING) & ELECTRICAL............................................................................................................ 10
MAIN POWER SWITCH ........................................................................................................................................ 10
LOADING PRODUCTS........................................................................................................................................... 11
SPIRAL ADJUSTMENT .......................................................................................................................................... 12
EVOKE 6 TRAYS ...................................................................................................................................................12
TRAY REMOVAL................................................................................................................................................... 12
DUAL PINION GEAR.............................................................................................................................................13
DOOR SWITCH..................................................................................................................................................... 14
SERVICE MODE....................................................................................................................................................15
MOTOR PAIRING ................................................................................................................................................. 15
INSTALLING A COIN CHANGER............................................................................................................................ 16
CASH BOX............................................................................................................................................................ 16
BILL VALIDATOR OPERATION (OPTIONAL) ..........................................................................................................17
IVEND™ OPTICAL SENSING.................................................................................................................................. 17
PREVENTIVE MAINTENANCE...............................................................................................................................18
PARTS ORDERING PROCEDURE........................................................................................................................... 19
BEFORE CALLING FOR SERVICE ........................................................................................................................... 19
EVOKE 5 ELECTRICAL SCHEMATIC....................................................................................................................... 20
EVOKE 6 ELECTRICAL SCHEMATIC.......................................................................................................................21
FLEX CONTROL BOARD LAYOUT..........................................................................................................................22
NOTES:........................................................................................................................................................... 23

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SAFETY WARNINGS & SPECIFICATIONS
DIMENSIONS & WEIGHTS MANUAL REVISION HISTORY
TYPE
3605 –5 Wide
3606 –6 Wide
REV
DATE
REASON
MODEL
3605/3605A
3606/3606A
A
01/31/2017
Initial release
WIDTH
41” (104cm)
45” (114.3 cm)
B
11/01/2018
DEPTH
35.2” (89.4cm)
35.2” (89.4cm)
C
05/18/2019
Evoke 6 tray content added
HEIGHT
72” (183cm)
72” (183cm)
ESTIMATED WEIGHT1
526lb (239kg)
566 (257kg)
EST. SHIPPING WT.1
564lb (256kg)
604 (275kg)
Note: 1Weights will vary depending on tray configuration and optional equipment installed.
ELECTRICAL
MODEL
3605/3606
3605A/3606A
VOLTAGE
115 VAC
230 VAC
CYCLE
60 Hz
50/60 Hz
NOMINAL AMPS
1.2 Amps
0.7 Amps
TRANSFORMER
110/24 VAC
230/24 VAC
COIN CHANGER, BILL VALIDATOR, CARD READER
TYPE
MDB Coin Changer level II or III, Bill Validator Level I, Card Reader Level I or II
VENDOR OPERATION
LOCATION
Suitable for indoor use only. This appliance is not suitable for installation
in an area where a water jet could be used.
SOUND LEVEL
PRODUCES LESS THAN 20 DBA DURING NORMAL OPERATION.
RECOMMENDED
OPERATING
TEMPERATURE
Between 40°F and 90°F (4° and 32° Celsius)
CLIMATIC CLASS
SN (Sub-Normal)
WARNINGS
1. In cases where there is no fuse in the plug of the power cord, the primary over-current electrical protection
is provided by the buildings power distribution board.
2. This vendor is not intended for use by young children or the infirm unless aided or supervised by an adult
or an abled-bodied person.
3. This vendor must be level for proper operation, door to door alignment, cabinet to door alignment for
acceptance of coins through the coin mechanism see Installation section pg. 9
4. This vendor is designed to dispense pre-packaged products for hygiene & safety purposes and no surfaces
should ever come into direct contact with the food to be consumed.
5. For the purposes of food handling, replenishing and hygiene maintenance operating personnel should have
received the required training and instruction as mandated by the local authority responsible.
6. This vendor is designed for indoor use and must not be installed in a location where a water hose/jet could
be used.

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INTRODUCTION
This manual contains instructions, service and installation guidelines for the Ambient Glassfront Vendor. Please read
this manual thoroughly and follow the instructions. The initial set-up of a vendor is a very important step of insuring
that the equipment operates in a trouble-free manner.
GENERAL MERCHANDISER
The advanced design gives great emphasis to presenting the equipment and the merchandise in the best possible
way, using the latest efficient techniques and materials. The window area and product lighting have been maximized
to optimize the shopping experience.
The consumer interface area has been laid out to provide a wide range of flexibility for an endless choice of payment
systems to provide the highest accessibility for all locations/environments.
Guaranteed assurance or product delivery is facilitated by iVend, this is an enhanced Infra-Red product detection
system that ensures a product has been delivered before accepting payment.
The machine provides a choice of User Interface, an ergonomic tactile keypad with clear backlit number legends and
Braille numbers on each key. The keypad in combination with a color 3.5” graphical display provides a simple and
intuitive means to operate the machine.
Alternatively, there is the option of a large 10” Capacitive Touch Screen, the screen and supporting systems provide
a range of tools to present full planograming and nutritional information to the consumer customer, enabling them
to make informed and best choices. Running promotions and loyalty schemes all become easy and effective. The
‘open architecture’ of the FLEX systems make it possible for operators/customers to develop, control and run their
own bespoke applications.
AMERICANS WITH DISABILITIES ACT (ADA)
The machine is fully compliant with Americans with Disabilities Act (ADA) that ensures the vendor is accessible to
wheelchair customers. The side reach regulations require that all operable parts of the vending machine are to be no
higher than 48 inches and no lower than 15 inches from the ground.
The collection of purchased items can also be done single handedly with an operating force of no greater than 5lb
(2.25kg), a friendly, quick and visible experience that doesn’t involve fumbling.
SERVICING
The internal design and layout of the machine allows for quick & easy service access for both filling and
maintenance/service procedures.
All programming (pricing, vend functions and features) is set-up within the FLEX control system. Parameter changes
can be made without any additional accessories or remote parts. Selections can be priced individually from $00.00 to
$655.35 in five cent increments (US currency).
Full cash/cashless accountability records, total vend cycles performed by the vendor, information on individual
selections, complete rows or total vendor can be viewed, downloaded or sent remotely via telemetry using the DEX
utility. Electrical malfunctions are recorded and displayed when the vending vendor is placed in the Service Mode.
Non-functional/functional motors or selections are identified in a simple map.
The vending sequence is "first-in, first-out" for each selection, controlling stock rotation to maintain fresh products
in the vending area.
There are many features and options that can be taken advantage of e.g. Promotions, Time Events, Discounting,
Shutdown, ‘Space to Sales’, Motor Pairing. For full details refer to the 4225134 Programming Manual which can be
found and/or downloaded from http://www.vendnetusa.com/Manuals/Snack .

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AT A GLANCE
PULL-OUT DOOR
BACK-LIT POS CUSTOM
GRAPHIC (OPTION)
ACCENT DOWN LIGHTING
(CHOICE OF COLORS)
COIN ENTRY BEZEL (LIT)
KEYPAD/3.5” COLOR DISPLAY
OR
10” CAPACITIVE TOUCH SCREEN
CASHLESS PAYMENT SLOT
COIN RETURN/CHANGE
CUP/DOOR
MERCHANDISING GLASS
WINDOW
DOOR HINGE PLATE
PRODUCT DELIVERY DOOR
FLAP
SNAP-ON LEG
TREATMENT/COVER
DÉCOR PANELS (4)
SILVER COLOR
BILL
VALIDATOR
SLOT
DOOR HINGE PLATE
SWING DOOR
ADJUSTABLE LEG
LEVELLER

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UNPACKING
This vendor was thoroughly inspected before leaving the factory and the delivering carrier has accepted this vendor as their
responsibility. Please note any damage to packaging and/or machine at the time of delivery and report them to the carrier. Request
a written inspection report from the claims inspector to file any claim for damage. File the claim with the carrier within 7 days after
receipt of the vending vendor.
Carefully remove the outside packing material so as not to damage the finish or exterior of the vending vendor. Inspect the vending
vendor for concealed shipping damage. Immediately report any damage hidden by the shipping material directly to the delivering
carrier on a hidden damage report.
Record the model number and serial number of the vendor for your records. These numbers can be found on the serial plates on
the rear of the cabinet and/or inside the vendor. Refer
to these numbers in all correspondence and inquiries
pertaining to this vendor.
To remove the 2-wooden skid boards use a chisel or
small crow bar to split the partly cut boards at the
front/Rear, see Fig 1a. Then turn the leveling screws in
as far as possible prior to final placement.
The leg covers can be found in the delivery bin. Install
these once the vendor has been placed on location and
leveled, see Fig 1b).
INSTALLATION
Consult local, state and federal codes and regulations before installing the vendor.
Retrieve the keys to the vendor from the coin return cup.
Open the ‘pull-out door’ and then the ‘swing door’and remove all internal packing material.
REMOVING THE SWING DOOR
The vendor will fit through most doorways (34"+) by opening the ‘swing door’ and carefully
walking the vendor door or cabinet through first and then moving the remaining portion of
the vendor through.
The vendor ‘swing door’may be removed to permit easier movement through a narrower door
openings or hallways. To remove the ‘swing door’:
1. Disconnect Cabinet to Door harness:
Cut the nylon tie strain relieving the harness to side of delivery bin
Unplug the connector as shown in Fig 2.
2. Remove the ‘Swing Door’:
CAUTION: This requires two people.
First mark an outline around the top hinge plate with a pencil to be sure the hinge is set
back into the same position. Open the door at least 90 degrees and remove the (3)
Carriage Bolts by undoing the nuts with a deep 1/2” socket, these fasten the top hinge plate to the cabinet top as shown in
Fig 3.
Once the bolts are removed the door needs to be lifted vertically off the bottom hinge, see Fig 4.
NOTE: The bottom hinge pin rests on top of (2) nylon washers to provide proper door height and smooth operation; these
washers must be retained for reassembly.
WARNING: Position and level the vendor prior to connecting vendor to power. All set up steps must be completed
prior to prevent harm to the installer or vendor and to ensure correct operation.
Fig 1b. Fit Leg Covers
Fig 2. Disconnect Harness Plug
Fig 4. Lift Door off Hinge Pin
Fig 3. Remove Top Hinge Bolts
Fig 1a. Remove Skid Boards

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REMOVING THE PULL-OUT DOOR
If it proves necessary to reduce the machine depth to approximately 31" the pull-out door can be removed as follows:
1. Remove the (2) stop screws from the top and bottom
slider channel as shown in Fig 5. Top Hinge:
2. The Pull-Out Door can now be brought out further to
provide better access.
NOTE: Ensure the 2 screws are replaced at the end of
the procedure to prevent the slides being damaged
3. Remove/disconnect the (8) ‘P’ Clamp and harness connections as shown
in Fig 6.
Feed all the cables down through the square hole in the base panel to
enable the front assembly to be removed.
4. Remove and retain the (4) screws that connect the Coin mechanism panel
to the 2 upright Tie Bars.
Remove and retain the (2) screws that connect the support gusset to the
front Tie Bar as shown in Fig 7.
Fig 5. Remove the 2 Stop Screws
Fig 6. Disconnect/remove harness/wires
Fig 7. Remove & retain these (6) Screws

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REMOVING THE PULL-OUT DOOR . . . Contd.
5. Remove the (4) screws from the top brace as shown in Fig 8
6. Starting at the bottom, remove and retain the (3) screws from
each of the (4) top & bottom slide rail both sides of the pull-out
door, see Fig 9.
7. The Pull-Out Door can now be dismounted from the (4) slide rails
and pulled free as shown in Fig 10.
Carefully move to a fee area and rest firmly against a solid
upright out of ‘harm’s way’.
Push the slide rails back in until they lock and continue to
maneuver the machine through the restriction.
Reverse the above procedure/s to reassemble.
Fig 8. Remove & retain these (4) screws
Fig 9. Remove & retain the (3) screws from all 4
Slide Rails
Fig 10. Remove the (3) screws from all 4 Slide Rails

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POWER CORD
Loosen the (4) screws fixing the connection box cover, remove
the cover and park on (2) screws as shown in Fig 11.
The power cord and GFCI can be removed from its housing, the
cover can then be replaced and secured.
Keep the power cord secured on the center back of the cabinet
until the vendor is placed into its final location to avoid damage
to the cord.
POSITIONING & LEVELING VENDOR
Position the vendor in its place of operation within 6 ft (183cm) from the
power outlet or receptacle. Check that the ‘swing door’ has clearance on
the left side to allow sufficiently to service/load the trays, see Fig 12.
Leave at least 4” (10cm) inches between the back of vendor for air
circulation.
All levelers must touch the floor. The vendor must be level for proper
operation for the coins and to correctly align the ‘swing’ and pull-out
doors.
Adjust the four (4) leg levelers on the cabinet legs to make the cabinet
level front-to-back and left-to-right, use a spirit level or similar to verify.
IMPORTANT
GROUNDING (EARTHING) & ELECTRICAL
Consult local, state, and federal codes and regulations before installing the vendor.
Before connecting the vendor, the integrity of the main electrical supply must be checked for
correct polarity, presence of ground (earth) and the correct voltage. These checks should be
repeated at six-month intervals with the routine safety electrical testing of the vendor itself.
If the receptacle is not properly grounded or polarized, contact a licensed electrician to
correctly polarize and/or ground the receptacle to ensure safe operation.
For proper operation of any equipment utilizing electronically controlled components, the equipment should be placed on a
dedicated, noise-free circuit and be properly polarized and grounded. Use of a surge conditioner/suppressor is recommended for
locations where electrical noise is present.
MAIN POWER SWITCH
Plug the power cord into the power outlet.
Open the vendor ‘Pull-Out’ door and turn ON the main power switch located on the face of the
power panel within inside the cabinet, see Fig 13.
Fig 11. Loosen the (4) screws to Access the Power Cord
Fig 13. Main Power Switch
Fig 12. Clearance for Loading Left Side

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LOADING PRODUCTS
Load products from front to back making sure all items fit freely between the spiral spaces. Do not attempt to force oversize items
or packages into the spiral spaces. Do not skip a space. Place the product on the bottom of the compartment on the product spirals
on the tray floor and do not bridge across the spiral. The product label is to be facing the front of the vending vendor for easy
identification by the customer, see Fig 13.
GENERAL LOADING
To load products, lift the tray slightly at front and pull forward until the tray stops. The trays will
tilt once pulled forward for easier loading.
The standing height of the item being vended must be taller than the diameter of the spiral being
used to vend correctly, see Fig 14.
By re-timing the spirals, difficult-to-vend items can most times be dispensed more dependably.
If the product does not fit the spiral properly i.e. if there is any interference, use a different
pitched spiral to provide more space. Call the number at the back of this manual for spirals
available from your distributor or service entity.
Fig 14. Loading Products
TRAY ADJUSTMENTS VERTICAL SPACING
By altering the space between trays larger items can be vended. The trays can be adjusted
up or down in half-inch increments to provide headroom for the products. When increasing
the height in one area, the same amount of room will be lost in the tray above or below
the one being adjusted. See Fig 15.
CANDY, SNACK AND 3/4 SNACK TRAY ADJUSTMENTS
All trays have adjustable divider locations. By adding, removing, or relocating divider
positions a wide variety of selection compartment widths can be derived as required, see
Fig 16. The dividers can be located in every ½ Candy position. This adjustment provides
for CANDY (candy bars, crackers), ¾ SNACK (small chip bags, cookies), and full sized SNACK
(chips, pastries) compartment sizes. Adjustments can also be made for compartments
wider than a SNACK compartment width for larger/wider items. Every tray provides motor
connections for the maximum number of selections per tray. Additional parts (dividers,
motors, spirals, and adapter kits) are available.
Fig 16. Divider Positions and Approximate Sizes
CANDY
2.875”(7.3cm)
¾ SNACK
4.312” (11cm)
Full SNACK
5.75”(14.6cm)
IMPORTANT: Some product packaging can cause the item to hang on the tray edge, in these cases it is recommended to
install product pushers to assist with the ejection/release –part number 4226049 Product Pusher
Fig 15. Tray Rails

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SPIRAL ADJUSTMENT
The shape, size and thickness of a product affect how well it is
ejected from the tray. Most products can be vended successfully
when the spiral end is positioned at 7 or 5 o’clock as shown. If
vending problems occur with spiral ends at the standard
positions, adjust the drop-off either by retiming the spiral or
installing a Product Pusher.
EVOKE 6 TRAYS
The Evoke 6 employs a new steel powder coated tray and rail design which is stronger to tolerate the bigger trays and is service
friendly.
The rails for the bottom 2 trays employ a stop bracket which prevents these 2 trays from tilting which is more ergonomically
friendly for loading/filling, there is no need to tilt these trays down for filling. The upper trays will tilt down to facilitate filling.
The illustrations below show the 2 tray rail types, tilting and non-tilting examples:
CAUTION: WHEN PULLING TRAYS OUT ENSURE TRAY IS HORIZONTAL, BEING CAREFUL NOT TO LIFT THE TRAY AT
THE FRONT TOO HIGH AS THIS COULD RELEASE THE TRAY FROM ITS RAILS AND IT COULD FALL OUT –SEE TRAY
REMOVAL BELOW
TRAY REMOVAL
To remove a tray from the machine the electrical harness must first be disconnected. Then pull the tray forward and lift the front
of the tray to approx. 30° up from horizontal such that the side stop tab is above the release level as shown below, then pull
forward and lift out of the machine:
ADJUST SPIRAL END POSITION FOR SUCCESFUL
VEND.MOST PRODUCTS VEND PROPERLY AT EITHER
7 OR 5 O'CLOCK AS SHOWN ABOVE
ADJUST SPIRAL
COUNTER
CLOCKWISE FOR
THICKER
PRODUCTS
ADJUST SPIRAL
CLOCKWISE
FOR THINNER
PRODUCTS
(i.e. 7:00
TILTED DOWN
NO TILT

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DUAL PINION GEAR
The dual-spiral configuration utilizes a single motor and a pair of pinion gears, the motor pinion gear drives the idle paired gear.
The idle pinion gear/spiral adaptor is snapped into its retainer and held in place by the housing as shown below.
The pairs of gears/spirals are staggered across the tray, each pair being either in front or behind the adjacent pair. The pinion gear
can be installed with a smaller or larger spacing from the back of the tray by flipping it around 180°. This ensures that the pairs of
pinion gears do not engage with each other, see below:
SMALLER
SPACING
LARGER
SPACING

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DUAL PINION GEAR . . . . Contd.
The illustration below shows the adjacent pairs of pinion gears offest rearward/forward
The spiral/adaptors and its pinion gears can be meshed together such that the ends of the spirals are mirrored in position to ensure
the spirals push the item to be vended evenly and consistently.
DOOR SWITCH
The door switch is located on top of the Pull-Out Door slide housing, see Fig 17.
The door switch is monitored by the FLEX control system, when the pull-Out Door is opened the display will show and errors that
may have been logged. To reset the errors displayed press the # key.
Fig 17. Door Switch

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SERVICE MODE
Use the Service Mode to program and service the vendor. Use the keypad as an input device. Observe the display for information
while in Service Mode.
SERVICE MODE BUTTON
To enter Service Mode, press the Service Mode Button once, it is
located in the bottom left hand corner of the control board, see Fig 18.
To exit Service Mode, press the Service Mode Button again once or press
the * key 3 times.
NOTE: If no key is pressed for approximately one minute while in
Service Mode, the controller will automatically return to Sales Mode.
For all programming features and functions please refer to the
4225134 Programming Manual which can be found and/or
downloaded from http://www.vendnetusa.com/Manuals/Snack
.
MOTOR PAIRING
The ‘motor pairing’ feature facilitates the ganging together of 2 individual motors, so that when a single selection code is entered
both motors will operate together; the LH motor will rotate CCW and the RH motor will rotate CW, the corresponding spirals also
have to be CCW & CW.
This feature allows the 2 motors to be spread apart from each other to suit the width of the item to be vended. The selection width
can be as little as 5 ¾“ (14.6cm) or the paired motors/spirals can span the entire width of the shelf e.g. ganging selection motors
40 & 49.
The 2 ‘paired motors’ have to be wired to suit the physical span between them, this will determine the selection numbers to be
paired.
See the 4225134 Programming Manual for instructions to set-up ‘paired motors’.
Fig 18. Service Mode Button
POWER

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INSTALLING A COIN CHANGER
1. Mount the changer unit onto the 3 screws provided and then secure, See Fig 19.
2. Check the alignment between the underside of coin entry chute and top of entry hopper,
adjust chute so there is only 1/8” (3mm) clearance.
3. With the machine switched ON press the coin return button to check the operation of the
coin return. Ensure that the reject lever on the coin mechanism is actuated sufficiently by
the motor cam to clear bent coins, adjust by slackening the screws securing the coin return
motor bracket and adjusting up/down; retighten the screws when complete.
4. The Coin Changer must be loaded with some coins in each tube for the vendor to operate
properly and allow the bill validator to accept most bill denominations, a minimum of 50% is
recommended.
5. To fill the coin tube first press the Service Mode button on the control board, then there will
be no restriction on the amount of coins that can be accepted. When exiting service mode
any credit is cleared to zero.
CASH BOX
To remove the cash box lift it vertically upwards to release the shouldered bushes from the keyhole
mounting slots at the back of the box, then pull forward to release, see Fig 20. When returning the
cash box align the shouldered bushes with the keyholes in the rear mounting plate pushed and allow
the cash box to sit down.
IMPORTANT:
1. Ensure that the cash box is in position before closing the pull-out door
Fig 19. Payment Systems
Fig 20. Cash Box

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BILL VALIDATOR OPERATION (OPTIONAL)
To remove the bills from the Bill
Validator push the tab on the top of
the bill box and lift up. To clear jams
or cleaning unlatch lower unit as
shown. Dollar Bill Validator cleaning
instructions as well as more
advanced service information can be
obtained on the Service portion of
the website listed at the end of this
manual.
IVEND™ OPTICAL SENSING
All selections have been assigned at the factory to be monitored for iVend™ optical sensing. At the start of a vend, the iVend™
optical sensor will be checked to make sure it is not blocked, damaged or disconnected.
If iVend is blocked, damaged or disconnected the system can be configured to react in one of 2 programmable ways i) to operate
with a single turn of the vend motor and credit will be taken regardless or ii) the machine will be rendered out of service.
When iVend is operating normally the vend motor and a vend timeout timer are started, the selection motor/s rotate/s a full turn
(360˚) to the home-switch position, if a product is detected dropping into the delivery bin the vend is considered successful.
However, if the home-switch position is reached and a product has not been detected, then the vend motor will pause for 1 second
while the controller continues to monitor the optical sensor for product delivery and then If a product is detected during this pause
the vend is considered successful. If a product is not detected, then the controller initiates a second motor cycle while continuing
to monitor the optical sensor.
If a product is detected during this second cycle, the motor will be stopped immediately. The vend is considered successful. The
2ND VEND accounting counter is increased by one.
If after reaching the home-switch position and a product has not been detected, then the vend motor is stopped and for 2 seconds
the controller continues to monitor the optical sensor for product delivery. If a product is detected, the vend is considered
successful. The 2ND VEND accounting counter is increased by one.
If no product is detected, the selection is logged as ‘sold out’. Such a state will trigger to display
the MAKE ANOTHER SELECTION message. The original credit remains and is displayed, the customer can press selection buttons to
activate this or another motor or press the coin return button.
DISPLAY CREDIT - ELECTRONIC PRICING
This vendor is equipped with Electronic Pricing, the customer may verify the price by pressing the selection number before inserting
money. If a selection is made and credit has not been established, the price for that selection is displayed and the customer is
prompted “INSERT MONEY”. When money or credit is accepted, then the amount of credit is displayed/confirmed.
"USE EXACT CHANGE ONLY" MESSAGE OPERATION
If the coin levels in the coin mechanism tubes are below the low-level sensors, “USE EXACT CHANGE ONLY” will be displayed. This
indicates the Coin Changer does not have enough coins in the coin change tubes to make/return change. This also indicates that
the Dollar Bill Validator may be disabled until change can be made.

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PREVENTIVE MAINTENANCE
CAUTION: Always disconnect power source BEFORE cleaning or servicing.
IMPORTANT:
To ensure the vendor delivers its maximum appeal and earning potential is should be kept clean and hygienic at all times!
WEEKLY
CLEAN CABINET EXTERIOR
Clean with a mild detergent and water, rinse and dry thoroughly.
Plastic exterior parts may be cleaned with a quality plastic cleaner.
DO NOT USE CHEMICALS e.g. chlorine, ammonia as these will attack the plastic and lead to cracking and discoloration.
CLEAN CABINET INTERIOR
Wash with a mild detergent and water, rinse and dry thoroughly. Odors may be eliminated by including baking soda or ammonia
in the cleaning solution. Plastic parts may be cleaned with a quality plastic cleaner.
Follow the coin mechanism, bill validator and cashless systems manufacturers recommendation for servicing and cleaning.
The vend mechanisms must be kept clean, any build-up can cause the mechanisms to malfunction.
DO NOT GET THE CLEANING SOLUTION ON ELECTRICAL COMPONENTS.
To insure proper vending keep delivery box area free of dirt and sticky substances.

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PARTS ORDERING PROCEDURE
When ordering parts, include the following:
1. The model and serial numbers of the vending vendor for which the parts are needed.
2. Shipping address.
3. Address where the invoice should be sent.
4. The number of parts required.
5. Always refer to the pertinent parts and/or part manual for the correct part number and description of a specific part.
NOTE: When RIGHT or LEFT is used with the name of a part, it means the person is facing the vending vendor with the door closed
6. Any special shipping instructions.
7. Carrier desired: air or air special, truck, parcel post or rail.
8. Signature and date.
9. Purchase order number, if used.
To place your order Call Toll-Free 888-836-3638
OR
Mail your order to:
VendNet™
165 North 10th Street
Waukee, IA 50263 USA
OR
Order your parts online: http://www.vendnetusa.com/catalog/
All orders are carefully packed and inspected prior to shipment. Damage incurred during shipment should be reported at once
and a claim filed with the terminating carrier.
If you do not have the right parts manual: contact VendNet™.
If you have any questions, check out our Website www.vendnetusa.com or call VendNet. Ask for the Parts Department. We
will be happy to assist you. Email: [email protected]
BEFORE CALLING FOR SERVICE
Please check the following:
WARNING: Extension cords can and do cause problems; check the reset button on the GFCI unit
DO NOT USE EXTENSION CORDS!
If the power is turned on at the fuse box, is the vending vendor the only thing that doesn’t work?
Is the vending vendor plugged directly into the outlet?
Is the circuit breaker at the fuse box reset?

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EVOKE 5 ELECTRICAL SCHEMATIC