Verint Nextiva S2750e Series User manual

Nextiva S2750e Series
User Guide
Covering the S2750eN and S2750eP
Firmware Release 4.80
August 2007

Nextiva S2750e Series
Covering the S2750eN and S2750eP
Firmware Release 4.80
User Guide
Verint Video Intelligence Solutions Revision: A

Unauthorized use, duplication, or modification of this document in whole or in part without
the written consent of Verint Systems Inc. is strictly prohibited.
By providing this document, Verint Systems Inc. is not making any representations
regarding the correctness or completeness of its contents and reserves the right to alter
this document at any time without notice.
All marks referenced herein with the ® or TM symbol are registered trademarks or
trademarks of Verint Systems Inc. or its subsidiaries. All rights reserved. All other marks
are trademarks of their respective owners.
© 2007 Verint Systems Inc. All Rights Reserved Worldwide.
www.verint.com/videosolutions
Publication date: August 17, 2007

Verint Video Intelligence Solutions iii
Contents
Preface ................................................................................................................ v
Who Should Read this Guide ............................................................................. vi
How to Use this Guide ...................................................................................... vi
Conventions .............................................................................................. vi
Related Documentation ............................................................................... vi
Related Products .............................................................................................vii
About Us ........................................................................................................vii
Warranty .......................................................................................................viii
Chapter 1 Overview ..........................................................................................1
About the S2750e Series ...................................................................................2
Key Features ..............................................................................................2
Security .....................................................................................................2
Video ........................................................................................................2
Installation Kit .................................................................................................3
Casing Description ............................................................................................4
Chapter 2 Mounting and Configuring the IP Camera .........................................5
Mounting the Camera ........................................................................................6
Preparing the Camera ..................................................................................6
Installing the Camera ..................................................................................8
Adjusting the Image ....................................................................................... 10
Configuring the Camera .................................................................................. 12
Computer Requirements ............................................................................ 12
Setting Camera Parameters ........................................................................ 13
Using the Encoders ................................................................................... 15
Performing a Point-to-Point Connection ........................................................ 15
Updating the Firmware .................................................................................... 16
Performing a Reset ......................................................................................... 17
Status LED .................................................................................................... 17
Chapter 3 Using the Web Interface .................................................................19
Getting Started .............................................................................................. 20
Configuring the Device .................................................................................... 22
Access Management .................................................................................. 23
System Status .......................................................................................... 25
Network .................................................................................................. 25
Video ...................................................................................................... 26
Video Status ............................................................................................ 29
VSIP ....................................................................................................... 29
System Time ............................................................................................ 30
HTTP (Webserver) ..................................................................................... 31
LED State ................................................................................................ 31
Viewing Live Video .......................................................................................... 32
Maintaining the Device .................................................................................... 34
Appendix A Factory Default Configuration .......................................................37
Appendix B DHCP Support and APIPA ..............................................................39

Contents
iv Verint Video Intelligence Solutions
Appendix C CLI Access .....................................................................................41
Entering the CLI .............................................................................................42
Configuring Quality of Service ..........................................................................43
Appendix D RJ-45 Ethernet Cables ...................................................................45
Appendix E S2750e Series Technical Specifications..........................................47
Glossary .............................................................................................................51
Index .................................................................................................................57
Compliance ........................................................................................................59

Verint Video Intelligence Solutions v
Preface
The Nextiva S2750e Series User Guide presents the information and procedures on
installing, configuring, and using the NextivaTM S2750e series IP cameras.

Preface
vi Verint Video Intelligence Solutions
Who Should Read this Guide
This guide is intended for managers, IT system administrators, engineers, and technicians
who will use the S2750e series edge devices. It provides conceptual information on how to
configure, install, and operate the devices.
This guide assumes that you are familiar with:
Installation and manipulation of electronic equipment
General use of computers
Local area networks (LANs) and basic IP data communication concepts and practices
Camera configuration
Web browsers
Microsoft Windows operating systems
How to Use this Guide
This guide contains all the information needed to install, configure, and use an
S2750e series IP camera.
Conventions
The following typographic conventions are used throughout this guide:
Related Documentation
In addition to this guide, the following documentation is also available:
Nextiva S2750e Series Installation Guide
SConfigurator User Guide
Nextiva S2750e Series Release Notes
Visual cue Meaning
Connect The name of an interface element you have to act on. A key to
press. The value of an interface element.
connection_name Text that must be replaced by a user-supplied value. Text
representing variable content.
C:\Program Files The name of a command, file, or directory. Text that appears on the
screen. Examples of user-supplied values.

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Nextiva S2750e Series User Guide
All these documents are contained on the Utilities CD shipped with the device.
Furthermore, a paper copy of the installation guide is included with your order.
Related Products
You may use the S2750e series IP cameras with the Nextiva S1970e-R video receivers. You
may also use them with the nDVRTM and Nextiva enterprise video management solutions.
For more details, visit our web site. For pricing information, call your dealer.
About Us
Verint®Systems Inc. (NASDAQ: VRNT) is a leading global provider of analytic
software-based solutions for security and business intelligence. Verint solutions help
organizations make sense of the vast voice, video, and data available to them, transforming
this information into actionable intelligence for better decisions and highly effective
performance.
Since 1994, Verint has been committed to developing innovative solutions that help global
organizations achieve their most important objectives. Today, organizations in over
50 countries use Verint solutions to enhance security, boost operational efficiency, and fuel
profitability.
Web Site
For information about the Nextiva line of products, visit www.verint.com/videosolutions.
To request the latest versions of firmware and software or to download other
product-related documents, you need access to the Verint Video Intelligence Solutions
partner extranet. To register, go to http://vvs.verint.com.
Support
If you encounter any type of problem after reading this guide, contact your local distributor
or Verint representative. You can also use the following sections on the partner extranet to
find the answers to your questions:
Knowledge Base
FAQ
My Account
For assistance with the Nextiva edge devices and the related software, contact the
customer service team:
By phone: [phone] or 631 962-9202
By email: [email protected]

Preface
viii Verint Video Intelligence Solutions
Warranty
Each product manufactured by Verint Systems is warranted to meet all published
specifications and to be free from defects in material and workmanship for a period of
three (3) years from date of delivery as evidenced by the Verint Systems packing slip or
other transportation receipt. Products showing damage by misuse or abnormal conditions of
operation, or which have been modified by Buyer or repaired or altered outside Verint
Systems factory without a specific authorization from Verint Systems shall be excluded
from this warranty. Verint Systems shall in no event be responsible for incidental or
consequential damages including without limitation, personal injury or property damage.
The warranty becomes void if the product is altered in any way.
Verint Systems responsibility under this warranty shall be to repair or replace, at its option,
defective work or returned parts with transportation charges to Verint Systems factory paid
by Buyer and return paid by Verint Systems. If Verint Systems determines that the Product
is not defective within the terms of the warranty, Buyer shall pay all handling and
transportation costs. Verint Systems may, at its option, elect to correct any warranty
defects by sending its supervisory or technical representative, at its expense, to customer’s
plant or location.
Since Verint Systems has no control over conditions of use, no warranty is made or implied
as to suitability for customer’s intended use. There are no warranties, expressed or implied,
except as stated herein. This limitation on warranties shall not be modified by verbal
representations.
Equipment shipped ex works Verint Systems factory shall become the property of Buyer,
upon transfer to the common carrier. Buyer shall communicate directly with the carrier by
immediately requesting carrier’s inspection upon evidence of damage in shipment.
Buyer must obtain a return materials authorization (RMA) number and shipping instructions
from Verint Systems prior to returning any product under warranty. Do not return any
Verint Systems product to the factory until RMA and shipping instructions are received.

Verint Video Intelligence Solutions 1
Overview
The Nextiva S2750e series contains IP mini-dome cameras with triple axis lens rotation for
flexible installation. The series offers a high resolution image sensor and an auto-iris
varifocal lens.
The S2750e series delivers dual stream video at up to 30 frames per second in NTSC (25 in
PAL). The following compression modes are available: a proprietary MPEG-4-based mode,
the MPEG-4 ISO 14496-2 compliant mode, and MJPEG (Motion JPEG).
You can use the S2750e series edge devices in point-to-point contexts as well as with video
management and storage applications. Furthermore, they enable configuration, video
viewing, and maintenance from web browsers.

1: Overview
2Verint Video Intelligence Solutions
About the S2750e Series
The S2750e series offers many models to cover your system needs:
S2750eN—An IP camera working in the NTSC video standard
S2750eP—An IP camera working in the PAL video standard
Unless otherwise specified, the word S2750e refers to any of these devices.
Key Features
The S2750e offers the following features:
One analog video output for aiming and focusing during installation
The choice of either power over Ethernet (PoE) or 12V DC
Up to 30 frames per second with the MPEG-4 and MJPEG codecs
480 TVL, 1/3 inch Sony CCD sensor
4 to 9 mm varifocal lens, with DC auto-iris
Triple axis lens adjustments
Clear (default) or smoked cover
Integration with the Nextiva enterprise video management solution
Security
Every camera comes with a unique SSL (Secure Sockets Layer) certificate for securing its IP
link. SSL is a commonly used protocol for managing the security of IP message
transmission. Therefore, the connections with another device, the SConfigurator tool, or a
video management software can be secured.
If enabled, the SSL protocol secures the I/O and VSIP (a proprietary protocol)
communication data. It does not apply to video transmission.
Once a camera is in secure mode, you cannot access it anymore with Telnet, you access its
web interface in secure mode only, and you cannot perform firmware updates through the
IP network on it. However, you can configure it with SConfigurator.
For more information about this security feature, refer to the SConfigurator User Guide.
Video
The available video frame rates of each encoder IP camera are:
NTSC—1 to 7, 10, 15, or 30 frames per second (fps)
PAL—1 to 6, 8, 12, or 25 fps

Verint Video Intelligence Solutions 3
Nextiva S2750e Series User Guide
The S2750e camera can have the following video resolutions and maximum frame rates (in
frames per second) for the available compression modes, using the NTSC (PAL) format:
1Without noise and other factors affecting quality.
2With low motion only.
Installation Kit
Your S2750e shipment contains the following items:
The camera
A 2.5 mm to BNC video output adaptor (3 foot/1m long)
A rubber cap for the cable entry
The Utilities CD containing the release notes and documentation for the camera as well
as the SConfigurator application
The Nextiva S2750e Series Installation Guide
You may have ordered from Verint the following options:
A power-over-Ethernet kit (injector and power cord)
A 12V DC external power supply
A smoked dome cover
Resolution Number of
columns Number of lines Maximum frame rate
NTSC PAL MPEG-4
based MPEG-4 ISO 14496-2
compliant
MJPEG
QCIF 176 128 144 30 (25) 30 (25) 30 (25)
CIF 352 240 288 30 (25) 30 (25) 30 (25)
2CIFH 704 240 288 30 (25) 30 (25) 30 (25)
4CIF 704 480 576 30 (25)215 (12.5) 30 (25)
All lines 352 480 576 30 (25) 30 (25) 30 (25)
2/3 D1 480 480 576 30 (25) 30 (25) 30 (25)
VGA 640 480 576 30 (25) 15 (12.5) 30 (25)1

1: Overview
4Verint Video Intelligence Solutions
Casing Description
The S2750e has been designed for indoor use. It cannot be used outdoors.
The side view of the camera shows the following parts:
The lens
The dome cover
The outer case
The service board contains:
A status LED
An 2.5 mm jack for video output
A reset button
Lens
Dome cover
Outer case
Status LED
Jack for video output
Reset button

Verint Video Intelligence Solutions 5
Mounting and
Configuring the IP
Camera
The steps required to prepare your S2750e camera for operation are:
Camera mounting
Image adjustment
Basic configuration
Remember that the S2750e camera is an indoor product that should not be used in an
outdoor environment.

2: Mounting and Configuring the IP Camera
6Verint Video Intelligence Solutions
Mounting the Camera
You can mount the S2750e camera the following ways:
Mounting directly on the ceiling or wall
Mounting on an electrical box (North America only)
The mounting procedure involves the following main steps:
1. Preparation
2. Physical installation
To mount the camera, you need to supply the following equipment:
A Phillips screwdriver
Mounting screws for ceiling or wall:
Screw size: # 8 (M4)
Maximum screw head diameter: 0.37 inch (9.5 mm)
Maximum screw head height: 0.14 inch (3.5 mm)
Casing height (minimum for screw height): 0.9 inch (23 mm)
Preparing the Camera
The first step in mounting the camera is preparing the surface and taking the camera apart.
To prepare the camera for mounting:
1. Remove the outer case by loosening the two case screws with a Phillips screwdriver.
Outer case
Outer case screw
Dome base

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Nextiva S2750e Series User Guide
2. If you are mounting the camera on the ceiling or wall, mark the four positions for fixing
the dome base on the mounting surface, then make the four holes.
If you are mounting the camera on an electrical box, you will use only two of the four
mounting holes on the dome base.
3. If you are using the base cable entry, replace the plastic cap by the supplied rubber
cap, then make a hole at the desired location on the mounting surface. The size of both
cable entries is 3/4” NPT2.
4. If you are using the side cable entry on the dome base, open the desired hole on the
outer case with pliers. Insert the supplied rubber cap in the dome cable entry.
Mounting holes
Mounting holes
Base cable entry
Base cable entry
Side cable entry
0.5 inch side entry
0.75 inch side entry

2: Mounting and Configuring the IP Camera
8Verint Video Intelligence Solutions
Installing the Camera
The installation process varies depending on your supply power: 12V DC or PoE.
Power-over-Ethernet (PoE) enables you to power the camera and establish its Ethernet
connection in a single operation. The optional PoE kit sold by Verint contains two items: an
injector and a power cord. The connection procedure may vary if you use another PoE kit.
Verint also sells a 12V DC universal power supply.
To perform a 12V DC power connection with the universal power supply sold by
Verint:
1. If the electrical plug installed on the power supply is the right one for the country of
operation, go to step 4.
2. Remove the installed plug by pushing the PUSH button and keeping it pushed while
turning the plug in the counterclockwise direction.
3. Insert the required plug on the power supply then turn it in the clockwise direction until
you hear a click.
4. Tie together the power supply wire with the dashed white lines and the black wire on
the camera using a splice.
5. Tie together the other power supply wire and the red wire on the camera using a splice.
6. Power the camera by connecting the electric plug into the outlet.
For any other power supply, refer to the manufacturer documentation for the proper wiring
scheme.
To connect the PoE kit sold by Verint:
1. Plug a straight-through Ethernet cable into the RJ-45 connector of the device.
2. Plug the other end of the cable into the DATA & PWR port of the injector.
Warning: Never use PoE and 12V DC at the same time.
1
2 3
4
J2
DATA
J1
DATA & PWR
5
RJ-45
Power cord
PoE injector
Straight-through
Ethernet cable Ethernet cable (straight-through
or crossover)

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Nextiva S2750e Series User Guide
3. Connect another Ethernet cable (straight-through or crossover) into the DATA port of
the injector.
The crossover cable is to directly connect the device to a computer; the
straight-through cable is to integrate the device on a network. For their detailed
pinouts, see page 45.
4. Connect the other end of the second cable into an Ethernet device (for example, a
switch).
5. Power the device by plugging the power cord between the injector and the outlet.
To install the camera:
1. If you are mounting the camera on the ceiling or wall, install the dome base on the
mounting surface, using four screws (not supplied); for their specification, see page 6.
2. If you are mounting the camera on an electrical box, use two screws (not supplied).
3. Feed the cables through the bottom or side hole on the outer case. Ensure that the
cables exit out of the hole without being crushed.
Warning: To avoid damaging your Ethernet equipment, ensure that the cable is
connected into the DATA port of the PoE injector, and not in the DATA & PWR
port.
Note: The combined length of the two Ethernet cables cannot exceed 328 feet
(100 meters).

2: Mounting and Configuring the IP Camera
10 Verint Video Intelligence Solutions
4. If the camera uses 12V DC:
a. Establish its Ethernet connection by plugging a cable (straight-through or
crossover) between the RJ-45 connector at the end of the Ethernet cable and a
device.
The crossover cable is to directly connect the device to a computer; the
straight-through cable is to integrate the camera on a network. For their detailed
pinouts, see page 45.
b. Tie together the camera power wires to those of the power supply (see page 8).
5. If the camera uses PoE, perform the power and Ethernet connection (see page 8).
Adjusting the Image
After installing the camera, adjust the image to point to the location to be monitored and to
control parameters for low light scenes.
You can perform the following adjustment operations:
Direction (every axis can be adjusted at steps of 1.5 degrees):
Pan: 360 degrees
Tilt: 90 degrees
Rotation: 360 degrees
Field angle (zoom)
Focus
Back light compensation (BLC): To compensate in cases where a subject with a large
amount of background light would otherwise be obscured by blooming or silhouetting.
Turbo mode for automatic gain control (AGC): To amplify the video signal more than
with the normal AGC setting; this normal setting is the default in the S2750e camera.
AGC helps maintain a constant video signal even if there are changes in brightness.
To adjust the image:
1. Power the camera.
2. Remove the dome cover by pressing firmly then pulling.
3. To adjust the image using live video, use either an analog test monitor or the live video
feature of the web interface (see page 32):
To use a test monitor, plug its connector into the 2.5 mm video jack on the service
board of the camera, using the supplied video output adaptor.
To view live video using the web interface, establish the Ethernet connection of the
camera.